=== yoasif_ is now known as yoasif | ||
=== micahg1 is now known as micahg | ||
nelhage | Can someone help me figure out the right way I should think about writing a patch to fix https://bugs.launchpad.net/ubuntu/+source/module-init-tools/+bug/429595 ? | 02:41 |
---|---|---|
ubot4 | Launchpad bug 429595 in module-init-tools "Atheros Wireless Network Chip AR5212 not detected" [Undecided,Confirmed] | 02:41 |
nelhage | The problem, AFAICT, is that jockey is leaving behind configuration blacklisting ath5k on Jaunty → Karmic upgrades. | 02:42 |
nelhage | But I know shit about how Jockey works, or even whether this should be considered Jockey's fault, module-init-tool's fault, or what. | 02:42 |
nelhage | But since I went to the effort of figuring out what was wrong, I'd like to help see it fixed, and am willing to write a patch if I figure out what I ned to patch. | 02:44 |
=== yuriy_ is now known as yuriy | ||
nigel_nb | I need a little help from you guys about bug #480474 | 03:16 |
ubot4 | Launchpad bug 480474 in software-center "my problem is that the software center not even let me install or uninstall applications of any kind" [Undecided,New] https://launchpad.net/bugs/480474 | 03:16 |
nigel_nb | per se this is not a bug... the user just needs to go to update manger and update, then it will work, but this might need to be done automatically by the application....anyone else noticed tis? | 03:18 |
=== _stink__ is now known as _stink_ | ||
micahg | nigel_nb: well, I think we need reproducibility steps | 03:18 |
micahg | software center is suppose to be like add/remove applications | 03:19 |
nigel_nb | micahg: I noticed this when i installed karmic | 03:19 |
micahg | so what's wrong? | 03:19 |
nigel_nb | I realized the problem right away and updated from upgrade manager....but it might confuse others | 03:19 |
nigel_nb | when you first install karmic | 03:19 |
micahg | so, you have to update before softare center works? | 03:19 |
nigel_nb | yep | 03:19 |
nigel_nb | the first tiem | 03:19 |
nigel_nb | remember when u open add/remove, the list gets updated | 03:19 |
nigel_nb | that does not happen automatically on software center | 03:20 |
micahg | nigel_nb: so, you should probably comment and confirm, amybe update the description with all the information | 03:20 |
micahg | nigel_nb: so I think you just described the issue :) | 03:20 |
nigel_nb | micahg: lemme just boot a virtual machine with a clean install and confirm again | 03:20 |
micahg | nigel_nb: there's bug 461334 | 03:23 |
ubot4 | Launchpad bug 461334 in software-center "Software centre's cache is not updated correctly (Phatch GUI package is not listed)" [Undecided,Confirmed] https://launchpad.net/bugs/461334 | 03:23 |
nigel_nb | micahg: great :) | 03:24 |
nigel_nb | micahg: so I dont have to create a new virtual machine | 03:24 |
nigel_nb | micahg: what is Phatch? | 03:28 |
nigel_nb | micahg: but does not per se related to this bug | 03:29 |
micahg | it's just a program | 03:33 |
micahg | idk if you should hijack that bug | 03:33 |
nigel_nb | hehe | 03:34 |
nigel_nb | I'll hijack the one that i mentioned, thats close to the problem | 03:34 |
micahg | but you can change the one you have to be about first run cache updates | 03:34 |
nigel_nb | yes, btw, thats called cache update? | 03:35 |
micahg | sure ;) | 03:35 |
micahg | nigel_nb: bug 466321 | 03:38 |
ubot4 | Launchpad bug 466321 in software-center "After Ubuntu installation, nothing is installable until package list is updated" [Critical,Confirmed] https://launchpad.net/bugs/466321 | 03:38 |
nigel_nb | micahg: great :) | 03:39 |
* nigel_nb stops creating a new virtual machine | 03:40 | |
nigel_nb | so I'll just mark it a duplicate | 03:40 |
micahg | nigel_nb: Virtualbox can boot off a LIveCD w/out a new VM | 03:40 |
micahg | or rather new install | 03:41 |
nigel_nb | shouldn't i create a new machine first | 03:41 |
micahg | depends if you want to do more than simple does this work or not | 03:41 |
nigel_nb | i have only 1 machine which is my test bed for lucid | 03:41 |
micahg | or if you need disk space | 03:41 |
micahg | something like this a live CD might be able to tell you | 03:42 |
micahg | idk | 03:42 |
nigel_nb | oh.. | 03:44 |
nigel_nb | thanks | 03:44 |
nigel_nb | micahg: on an offhand... | 03:44 |
nigel_nb | i asked for a mentor on bugcontrol yday | 03:44 |
nigel_nb | and forgot to add my launchpad Id... would that be a problem? | 03:44 |
micahg | i don't think so | 03:45 |
hggdh | nigel_nb: not really a problem, except that I am waaaay behind on working on the mentorship requests | 03:45 |
nigel_nb | oh | 03:45 |
nigel_nb | thats trouble :( | 03:46 |
hggdh | so, please, do not despair | 03:46 |
micahg | nigel_nb: figuring out what you want to do can also help finding a mentor | 03:46 |
nigel_nb | I'm just triaging whatever bugs I can help with right now | 03:46 |
nigel_nb | I was hoping to join someone and take care of a package | 03:46 |
micahg | they all need help :) | 03:47 |
micahg | 42k new bugs | 03:47 |
nigel_nb | whoa | 03:47 |
micahg | 78k open bugs | 03:47 |
nigel_nb | right now I'm just triaiging whatever I can understand with help from here | 03:47 |
nigel_nb | so is it better to continue that or wait for a mentor? | 03:48 |
micahg | well, it's whatever you're comfortable with | 03:48 |
nigel_nb | id rather do something that nothing :) | 03:48 |
micahg | I always suggest choosing a package(s) that you're familiar with | 03:48 |
hggdh | nigel_nb: the mentor will probably work with you here | 03:48 |
micahg | so that you know what expected behavior is | 03:49 |
hggdh | pretty much like what micahg is doing | 03:49 |
hggdh | oops. Sorry for interrupting | 03:49 |
nigel_nb | ah.. | 03:49 |
hggdh | brb | 03:49 |
micahg | hggdh: you're not interrupting :) | 03:49 |
hggdh | gotta reboot, will BRB | 03:49 |
nigel_nb | hggdh: I need to get to know everyone too :) | 03:49 |
hggdh | you will, you will:-) | 03:50 |
nigel_nb | you guys start from the newest and go towards older? or the other way around? | 03:51 |
micahg | newest first per bdmurray so we help people with current problems first | 03:52 |
nigel_nb | ah. ok :) | 03:52 |
maco | when i triaged wth dtchen all last summer, id try to catch teh firehose (the incoming torrent of new bugs), and he'd work from oldest. | 04:02 |
micahg | maco: is there an official audio support channel? | 04:03 |
maco | official? no | 04:03 |
nigel_nb | maco: but then daniel knows what to do for everything he sees | 04:10 |
nigel_nb | i guess i should start my making the job easier for him by triaging as much as i can | 04:10 |
nigel_nb | and letting experts do the patches | 04:10 |
nigel_nb | brb | 04:11 |
nigel_nb | in bug #480441, the user filed it under nautilius buts is a permission problem | 04:22 |
ubot4 | Launchpad bug 480441 in nautilus "i cant chande the permisssion on my memory card" [Undecided,New] https://launchpad.net/bugs/480441 | 04:23 |
nigel_nb | shouldn't it be under linux? | 04:23 |
micahg | nigel_nb: that's a good question | 04:24 |
nigel_nb | micahg: I mean the kernel | 04:25 |
micahg | nigel_nb: depends | 04:25 |
nigel_nb | so that we can have a report of the device | 04:25 |
=== asac_ is now known as asac | ||
FFEMTcJ | hello all.. I have a quick question.. I'm trying to get into triaging... If I am unable to reproduce a bug using the information given.. Should I just leave a comment saying that or should I close as invalid? | 04:26 |
micahg | FFEMTcJ: are you on a different release? | 04:27 |
micahg | are the instructions clear? | 04:27 |
FFEMTcJ | Nope.. same release as op | 04:27 |
FFEMTcJ | micahg: #480484 for example... | 04:27 |
micahg | bug 480484 | 04:28 |
ubot4 | Launchpad bug 480484 in brasero "after simulating burning the program crashes" [Undecided,New] https://launchpad.net/bugs/480484 | 04:28 |
FFEMTcJ | the reply is mine.. | 04:28 |
micahg | FFEMTcJ: maybe set to incomplete and wait for response | 04:28 |
FFEMTcJ | ok | 04:29 |
micahg | nigel_nb: user isn't clear on permission for what | 04:29 |
FFEMTcJ | What would it take to mark as invalid vs incomplete? | 04:29 |
micahg | !status > FFEMTcJ | 04:30 |
ubot4 | FFEMTcJ, please see my private message | 04:30 |
nigel_nb | micahg: the user is having trouble with reading memory card..some permission problem | 04:30 |
FFEMTcJ | micahg: it said factoid status not found | 04:30 |
micahg | ugh | 04:30 |
nigel_nb | unfortunately, the bug is logged under nautilius | 04:30 |
micahg | !status | 04:30 |
ubot4 | Factoid 'status' not found | 04:30 |
nigel_nb | FFEMTcJ: https://wiki.ubuntu.com/Bugs/Status | 04:31 |
FFEMTcJ | thanks nigel_nb | 04:31 |
nigel_nb | FFEMTcJ: no problem | 04:31 |
micahg | i thought we had a factoid for that.... | 04:31 |
micahg | nigel_nb: that's ok | 04:31 |
micahg | it could be the user is trying to change in nautilius | 04:31 |
nigel_nb | yea thts my guess | 04:31 |
micahg | if they're trying to change a file on the card, that might be valid | 04:31 |
micahg | so, the package is fine | 04:32 |
micahg | we need more information | 04:32 |
nigel_nb | but we dont have much info, | 04:32 |
nigel_nb | ah | 04:32 |
micahg | steps to reproduce | 04:32 |
nigel_nb | will ask for that | 04:32 |
micahg | nigel_nb: great! | 04:33 |
micahg | nigel_nb: perfect! | 04:34 |
nigel_nb | micahg: :) budding student | 04:35 |
nigel_nb | I'm calling it a day.... night micahg | 04:39 |
micahg | night nigel_nb | 04:39 |
FFEMTcJ | would bug 480428 qualify as wishlist? | 05:00 |
ubot4 | Launchpad bug 480428 in sudo "[Enh] Details/Verbose in gksudo" [Undecided,New] https://launchpad.net/bugs/480428 | 05:00 |
FFEMTcJ | Could someone please also check out 480400 for wishlist? | 06:07 |
FFEMTcJ | bug 480400 | 06:07 |
ubot4 | Launchpad bug 480400 in update-manager "distro update and old kernels" [Undecided,New] https://launchpad.net/bugs/480400 | 06:07 |
jarl | Hi. I just got a KDE program crash (Amarok). It suggest to report a bug (it is porbably directly in KDE bug tracking. However it seems that I don't have debug information installed. How do I install this (in Karmic)? | 07:33 |
=== ColdWind_ is now known as ColdWind | ||
TheNewAndy | so I have some bugs which are in launchpad, but should be forwarded to gnome bugzilla. | 12:03 |
TheNewAndy | Is there any magic in launchpad for doing this and keeping the two linked? | 12:03 |
TheNewAndy | Or do I just create a new bug in bugzilla and put links to the respective bits in the comments. | 12:04 |
pedro_ | TheNewAndy, there's no magic, you need to open the bugs on bugzilla and then create a bug watch on launchpad | 12:07 |
pedro_ | https://wiki.ubuntu.com/Bugs/Watches | 12:07 |
TheNewAndy | thanks. the watch is the bit of magic which I thought existed, and didn't know the name for :) | 12:08 |
pedro_ | ah alright, i thought you were talking about an automatic way to forward those :-) | 12:09 |
TheNewAndy | well I didn't really know what I was looking for. But I seemed to remember that there was some link between the systems | 12:09 |
pedro_ | yes a bug watch, and you can also put the launchpad bug url on the bugzilla report | 12:10 |
pedro_ | there's an url field there | 12:10 |
TheNewAndy | ok great. I'll fix it all up then (I went on a bug filing/fixing rampage on the weekend, so now it is cleanup time :)) | 12:11 |
pedro_ | awesome! :-) | 12:11 |
pedro_ | thanks for the help TheNewAndy | 12:11 |
TheNewAndy | hey I didn't do anything - you helped me :) | 12:11 |
pedro_ | i mean for forwarding more reports to gnome :-) | 12:12 |
TheNewAndy | is the launchpad bug url in gnome.bugzilla called something non-obvious. I have "Alias", "Keywords", "Depends on", "Blocks" and "CC" | 12:14 |
pedro_ | yeah the box isn't too obvious | 12:15 |
pedro_ | is on between the CC List and the GNOME target | 12:16 |
pedro_ | right side of the Keywords, Depends on, etc | 12:16 |
pedro_ | it says "See Also: Add Bug URLs:" | 12:16 |
TheNewAndy | ah, I had to add the bug first, then attach the url | 12:17 |
pedro_ | yes | 12:17 |
^arky^ | what is correct upstream for python-dogtail package bug 460210 | 13:19 |
ubot4 | Launchpad bug 460210 in dogtail "Newer version of dogtail " [Undecided,Triaged] https://launchpad.net/bugs/460210 | 13:19 |
=== yofel_ is now known as yofel | ||
bddebian | Boo | 14:19 |
thekorn | boohoo bddebian | 14:20 |
bddebian | :) | 14:20 |
caolin | I need some help from someone in bug-control. I have 2 bugs that I have personally confirmed and a third confirmed bug that I have examined which I believe can be triaged. The bugs I confirmed are 236715 and 254130, and the other bug that needs triage status is 446743. Could a bug-control please member look at these and mark them triaged if you agree with my assessment? | 14:49 |
yofel | bug 236715 | 14:50 |
ubot4 | Launchpad bug 236715 in nullmailer "nullmailer spams relay host if misconfigured" [Undecided,Confirmed] https://launchpad.net/bugs/236715 | 14:50 |
yofel | bug 254130 | 14:51 |
ubot4 | Launchpad bug 254130 in ubuntu "smtp problems, zoneminder? cause of games crashing?" [Undecided,Confirmed] https://launchpad.net/bugs/254130 | 14:51 |
yofel | bug 446743 | 14:51 |
ubot4 | Launchpad bug 446743 in gdm "gdmsetup allows autologin even when home directories are encrypted" [Low,Confirmed] https://launchpad.net/bugs/446743 | 14:51 |
caolin | yes | 14:51 |
yofel | I'm not part of bug-control, bug having the links would be handy ;) | 14:51 |
hggdh | looking | 14:52 |
yofel | s/bug/but | 14:52 |
hggdh | caolin: was you that added the Debian task? | 14:52 |
caolin | yes | 14:53 |
hggdh | good work! | 14:53 |
hggdh | thank you :-) | 14:53 |
caolin | np | 14:53 |
hggdh | first one done | 14:53 |
hggdh | second one -- you should have converted it back to a bug, and changed the Ubuntu task to nullmailer | 14:55 |
caolin | oops - thanks for pointing it out | 14:55 |
hggdh | np | 14:55 |
hggdh | second one done | 14:55 |
hggdh | er | 14:55 |
hggdh | gotta go, will be back in 1hour | 14:56 |
yofel | that reminds me, could bug 434390 be set to triaged? | 14:57 |
ubot4 | Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390 | 14:57 |
FFEMTcJ | Could someone explain something to me? I'm new, so trying to figure this out.. but 480589 - Would that be fixed when lucid gets sync'ed, or something else? | 14:59 |
FFEMTcJ | sorry.. bug 480589 | 14:59 |
ubot4 | Launchpad bug 480589 in nautilus-actions "[Update package] nautilus-actions 2.29.1" [Undecided,New] https://launchpad.net/bugs/480589 | 14:59 |
FFEMTcJ | and I guess bug 480585 (already tagged wishlist) would be the same too | 15:00 |
ubot4 | Launchpad bug 480585 in ayaspell-dic "Please sync ayaspell-dic 0.0.0+20080110-1.1 (main) from Debian unstable (main)." [Wishlist,New] https://launchpad.net/bugs/480585 | 15:00 |
mr_steve | Just out of curiosity, does anyone know if anything's happening with bug 403408 | 15:02 |
ubot4 | Launchpad bug 403408 in grub2 "Grub 2 problem, error: no such device" [Undecided,Confirmed] https://launchpad.net/bugs/403408 | 15:02 |
mr_steve | It's rather severe... | 15:02 |
yofel | hm, I guess the grub devs don't have enough time for it right now... let's hope it get's fixed for lucid | 15:10 |
mr_steve | Yeah, I hope so. Lots of people are getting bit by that one right out of the box | 15:12 |
charles | could someone mark bugs 479772 and 460251 as "Wishlist" please? | 15:18 |
ubot4 | Launchpad bug 479772 in transmission "[Feature Request] Add Support for Magnet Links" [Unknown,Confirmed] https://launchpad.net/bugs/479772 | 15:18 |
ubot4 | Launchpad bug 460251 in transmission "(Feature) Allow Next paused download to start when previous download has finished." [Unknown,Confirmed] https://launchpad.net/bugs/460251 | 15:18 |
mrand | charles: done | 15:21 |
charles | thanks mrand | 15:21 |
WeatherGod | I come across an odd symptom, and I swear I saw it in another bug report... a thumb drive is being named by its USB id string when mounted | 15:37 |
WeatherGod | can anyone point me to a bug report about that? | 15:38 |
WeatherGod | the usb thumb drive in question is being named as "3BF8-0A57" | 15:39 |
hggdh | hum. Try to search for 'uuid' | 15:40 |
mr_steve | WeatherGod, that seems to be the new behavior for filesystems that don't have a label. I know my SD cards used to mount as /media/disk-1 or so, now it's /media/DEAD-BEEF or such | 15:46 |
WeatherGod | ok, so it is probably not directly related to my bug | 15:47 |
WeatherGod | I see that it seems to be the new thing with DeviceKit | 15:47 |
mr_steve | WeatherGod, Yep. I've started trying to label my filesystems so they'll mount as /media/<LABEL> instead | 15:48 |
WeatherGod | I still don't quite see why this is desired behavior for removable drives like thumb drives | 15:49 |
mr_steve | Well, I suppose the mountpoints have to be named something, and it seems this way is a little less arbitrary than disk-1, disk-2, etc. It sure is ugly, though. | 15:52 |
WeatherGod | true, and it does give them a consistent name when going from computer to computer | 15:54 |
WeatherGod | I know one person who was thoroughly confused when her thumb drive was the E:\ drive on one computer, but was the F:\ drive on another. | 15:55 |
mr_steve | Yep. It's especially handy for things like keeping your PGP/SSH keys on a thumb drive, since you have a consistent mountpoint you can symlink to. | 15:55 |
XiXaQ | is anyone familiar with any bug reports regarding high cpu usage from Network-Manager when using a 3G modem, or less general, Nokia N95 8GB? I have to restart Network-Manager all the times. More than ten times today alone. | 16:00 |
=== tyabux is now known as XiXaQ | ||
WeatherGod | So, I have someone with an automounting problem, and I want to have them run apport-collect. Which package hook should I suggest? | 16:18 |
WeatherGod | I am thinking 'udev' | 16:18 |
muelli | XiXaQ: well. Which process is hogging the CPU? I'd get debug symbols for that, attach a debugger to the hogging process. get a backtrace and search for that in the bug database | 16:24 |
muelli | WeatherGod: depends on what the problem is. Is the device recognized by the kernel? (unplug, dmesg -c, plug in, dmesg, check for recognition) if not, kernel. if, it might be a nautilus issue. | 16:25 |
XiXaQ | muelli, Network-Manager | 16:25 |
WeatherGod | muelli, no clue... the bug reporter is a 60 year old woman who just figured out that she had to take the cap *off* her thumb drive to insert it | 16:27 |
muelli | XiXaQ: I'd get debug symbols for that, attach a debugger to the hogging process. get a backtrace and search for that in the bug database | 16:28 |
qense | Is there a gnome-mount hook? That should check both sides of the mounting process: detecting and processing by the GUI. | 16:30 |
WeatherGod | qense, not listed in the Apport wiki page | 16:31 |
qense | that's a shame | 16:31 |
qense | it could be devicekit-disks, it could be udev | 16:33 |
qense | or even the kernel | 16:33 |
WeatherGod | is devicekit-disks available, I didn't see it on the list | 16:34 |
qense | I do have a hook for it | 16:34 |
qense | I'm looking at the three I named right now to see what they provide. | 16:34 |
qense | devicekit-disks is the udev hook plus a devicekit-dump, fstab and an overview of the mounts | 16:35 |
WeatherGod | maybe this page should be updated: https://wiki.ubuntu.com/Apport/PackageHooks | 16:36 |
qense | udev is a hardware report, custom udev rules and custom udev rules files | 16:36 |
qense | it probably should | 16:36 |
WeatherGod | devicekit-disks should be sufficient to get me started | 16:36 |
qense | the kernle isn't very informative, so devicekit-disks would indeed be the best choice. | 16:36 |
WeatherGod | in my search for bug reports about loading/unloading cds, I found a bunch of untriaged reports, I am gonna get them to do apport-collects | 16:38 |
WeatherGod | maybe they can help to find the solution that I can then give to the 60-year old woman | 16:38 |
qense | apport-collects will use the package of the bug | 16:39 |
qense | You'll have to assign them all to devicekit-disks | 16:39 |
WeatherGod | oh? I thought that it defaults to the webpage, and that -p overrides it? | 16:40 |
qense | I don't know anything about -p, is that new? | 16:40 |
qense | Or maybe I've never known, that could aslso be true. | 16:41 |
qense | oops | 16:41 |
WeatherGod | dunno, I have been doing this for about 2 weeks | 16:41 |
qense | you were right | 16:41 |
qense | -p does allow you to override it | 16:41 |
WeatherGod | ah, good to know | 16:41 |
qense | sorry for confusing you! | 16:41 |
WeatherGod | don't worry, it is incredibly easy to do... | 16:42 |
WeatherGod | by the way, I really don't like the behavior of apport-collect sending each file as a separate reply | 16:43 |
WeatherGod | it really clutters my inbox every time | 16:43 |
WeatherGod | is anybody else bothered by this? | 16:44 |
qense | there is no way of adding multiple attachements at once, and yes that is annoying! | 16:44 |
Pici | w/22 | 16:44 |
WeatherGod | but yet, when using apport, the initial bug report comes with several files listed in the first reply | 16:45 |
WeatherGod | seems like it would be possible somehow | 16:45 |
qense | At the moment it's only possible to do that when reporting an entry. | 16:48 |
WeatherGod | thanks for the info, qense | 16:51 |
qense | you'rew elcome | 16:51 |
yofel | hm, could bug 434390 be set to triaged? | 16:51 |
ubot4 | Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390 | 16:51 |
ara | pedro_, meeting ping | 17:02 |
pedro_ | ara, i'm there already ;-) | 17:02 |
=== YDdraigGoch is now known as Richie | ||
ara | pedro_, jono has confirmed that it is a bug | 17:28 |
WeatherGod | Anybody know how I can check for the current version number of a package in 8.04? | 17:28 |
ara | WeatherGod, rmadison | 17:28 |
WeatherGod | ? | 17:29 |
ara | WeatherGod, is a tool in ubuntu-dev-tools, I think | 17:29 |
pedro_ | ara, ok, thanks for the info | 17:29 |
ara | WeatherGod, devscripts | 17:29 |
WeatherGod | ah, but I am on a Fedora system right now | 17:29 |
ara | WeatherGod, devscripts is the package | 17:29 |
ara | WeatherGod, rmadison the tool | 17:29 |
ara | WeatherGod, it will give you the version number in all ubuntu and debian releases for a given package | 17:30 |
WeatherGod | ara, good to know, but maybe distrowatch might have the info available | 17:31 |
ara | WeatherGod, then, through launchpad | 17:31 |
ara | WeatherGod, https://launchpad.net/ubuntu/+search | 17:31 |
ara | WeatherGod, you give a package and it will give you the versions in the different releases | 17:32 |
pedro_ | WeatherGod, http://packages.ubuntu.com might help you there as well | 17:32 |
WeatherGod | are, I see... that's nice | 17:32 |
sbeattie | WeatherGod: rmadison the command line client just talks to the rmadison cgi script at http://people.canonical.com/~ubuntu-archive/madison.cgi | 17:59 |
WeatherGod | sbeattie, neat! good to know | 18:06 |
nigel_nb_ | i'm looking for some help with the hug day tools | 18:10 |
FFEMTcJ | Are there any mentors who would be available for a mentee? | 18:10 |
nigel_nb_ | FFEMTcJ: request a mentor via an email to ubuntu-bugcontrol@lists.launchpad.net. In this email, please provide an area of specialisation, if you have any. | 18:12 |
=== nigel_nb_ is now known as nigel_nb | ||
nigel_nb | i got a box popping up asking for postfix configuration | 18:14 |
nigel_nb | what do I select here? | 18:14 |
FFEMTcJ | nigel_nb: I did.. How long until I should expect a response? | 18:14 |
nigel_nb | FFEMTcJ: i'm waiting too.. when i asked the team in the morning, they seemed to indicate that there is a long waiting list | 18:15 |
FFEMTcJ | oh yeally.. | 18:15 |
FFEMTcJ | really.. | 18:15 |
FFEMTcJ | hmm | 18:15 |
FFEMTcJ | that sucks | 18:15 |
nigel_nb | naah... | 18:15 |
nigel_nb | this way you can ask help here | 18:15 |
nigel_nb | and anyone will respond when free | 18:15 |
FFEMTcJ | noone answered my last question.. hehe | 18:16 |
nigel_nb | oh | 18:16 |
nigel_nb | what was the question, may be I could help... I am new too though | 18:16 |
FFEMTcJ | Could someone explain something to me? I'm new, so trying to figure this out.. bug 480589 - Would that be fixed when lucid gets sync'ed, or something else? | 18:16 |
ubot4 | Launchpad bug 480589 in nautilus-actions "[Update package] nautilus-actions 2.29.1" [Undecided,New] https://launchpad.net/bugs/480589 | 18:16 |
nigel_nb | FFEMTcJ: whats the bug about? I dont see much info | 18:17 |
FFEMTcJ | I believe they are wanting that package updated to match the one in debian | 18:18 |
nigel_nb | even i'm lost in this one.. I'm not so sure logging a bug is the way to go | 18:19 |
WeatherGod | I think that is typical practice... I remember reading something about it in the howto guide | 18:20 |
micahg | FFEMTcJ: nigel_nb: don't worry about update process bugs | 18:21 |
WeatherGod | if you aren't sure what to do about a bug, skip it, and go to another | 18:21 |
micahg | FFEMTcJ: nigel_nb: WeatherGod: https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs | 18:21 |
FFEMTcJ | WeatherGod: I was askin to learn | 18:21 |
nigel_nb | WeatherGod: thanks. thats what I usually do | 18:21 |
FFEMTcJ | thanks micahg | 18:22 |
WeatherGod | FFEMTcj, I treat the RSS feed like a conveyor belt, and pick out bugs that I think I can handle | 18:22 |
micahg | WeatherGod: actually, if you're unsure, it's better to ask, how else do you learn? | 18:22 |
WeatherGod | micahg, that is true | 18:22 |
FFEMTcJ | lol @ WeatherGod | 18:22 |
nigel_nb | thanks micahg | 18:23 |
WeatherGod | FFEMTcj, in the past two weeks, I have been expanding the subject matter of what I can handle through this practice | 18:23 |
FFEMTcJ | cool | 18:24 |
FFEMTcJ | WeatherGod: what do you use for your reader for the rss? | 18:25 |
fcuk112 | bloglines ftw. | 18:26 |
WeatherGod | FFEMTcj, I use Google Reader, and I have it set to only show the titles | 18:26 |
WeatherGod | I go between computers throughout my day, so GMail and Google Reader ftw | 18:26 |
FFEMTcJ | do you just mark as read everything you dont want? | 18:26 |
FFEMTcJ | i use google reader for everything else.. just nto sure about it for bugs | 18:27 |
fcuk112 | bloglines is a web application too. | 18:27 |
FFEMTcJ | seems like alot of traffic | 18:27 |
trijntje | hi all. I think I might have found an error in synaptic but I'm not sure. Can someone use 'fast search' and search for xserver-xorg-video-intel | 18:27 |
WeatherGod | FFEMTcj, after I go through a batch of them, I mark all as read to clear it out | 18:27 |
FFEMTcJ | cool | 18:27 |
FFEMTcJ | i already get a couple hundred a day on my greader.. i think id have to make a seperate account | 18:28 |
trijntje | when I do that after each "-" the pakketlist goes blank, and when I keep typing packages appear again, is this the expected behavior? | 18:28 |
WeatherGod | it does let a bunch slip through, but we are Triagers, afterall | 18:28 |
FFEMTcJ | lots of problems today with msttcorefonts | 18:29 |
WeatherGod | maybe someone can suggest a better method... this is what I developed over the past couple of weeks | 18:29 |
WeatherGod | a lot of problems with that for a while | 18:29 |
FFEMTcJ | oh really? | 18:29 |
FFEMTcJ | ive merged 4 i think today | 18:29 |
WeatherGod | what is the story with msttcorefonts? | 18:29 |
FFEMTcJ | should people be reporting bugs when FF crashes while trying to load a website? | 18:41 |
WeatherGod | FFEMTcJ, depends, does it crash your session as well? | 18:42 |
FFEMTcJ | no | 18:42 |
FFEMTcJ | the site does want to install MS silverlight | 18:42 |
FFEMTcJ | bug 480835 | 18:42 |
ubot4 | Launchpad bug 480835 in firefox-3.5 "crash visiting http://www.grazieatutti.rai.it/" [Undecided,New] https://launchpad.net/bugs/480835 | 18:42 |
WeatherGod | that looks like a bug with the moonlight plugin, I think | 18:43 |
micahg | FFEMTcJ: yeah, the user is running a custom version of the plugin | 18:44 |
FFEMTcJ | k.. so it is a bug. | 18:44 |
micahg | FFEMTcJ: yes, but not one we support | 18:45 |
FFEMTcJ | so invalid? | 18:45 |
micahg | yes, but refer the user to contact moonlight | 18:45 |
nigel_nb | micahg: can you give me quick overview of using hugday? | 18:46 |
nigel_nb | i mean the tool | 18:46 |
micahg | nigel_nb: yes, but not right now, will you be available later this evening? | 18:46 |
nigel_nb | micahg: yep.. from now till night | 18:47 |
nigel_nb | looking for a lot of hugs :P | 18:47 |
micahg | FFEMTcJ: you can also, note that the user can try a new profile and moonlight-plugin-mozilla from the archive | 18:47 |
micahg | bbiab | 18:48 |
WeatherGod | Question... what status should we be setting bugs to once we have determined it is a duplicate? In particular the problem with wubi? | 18:52 |
qense | I often leave the status as it is, mostly that is incomplete. | 18:54 |
qense | That makes it easier to pick up the triaging if it turns out to be not a duplicate after all. | 18:54 |
WeatherGod | qense, thanks! | 18:54 |
hggdh | WeatherGod: once you dup a bug, the status is not important anymore, and can be left as it was | 18:57 |
WeatherGod | gotcha | 18:59 |
nigel_nb | about bug 454270, I cant reproduce it anymore... can i set to invalid | 19:02 |
ubot4 | Launchpad bug 454270 in nautilus ""Copy" command information message in Nautilus says file will be "moved", not "copied"." [Low,New] https://launchpad.net/bugs/454270 | 19:02 |
nigel_nb | apparently the user tried in jaunty and karmic beta | 19:02 |
FFEMTcJ | seems to be tons of ubuntu one bug reports too | 19:03 |
WeatherGod | Remember, just because you can't reproduce it, doesn't mean that it isn't a valid bug | 19:03 |
WeatherGod | FFEMTcJ, you might want to read up on the Ubuntu One issues before handling them | 19:04 |
FFEMTcJ | im not | 19:04 |
FFEMTcJ | im just ignoring them.. just makin a comment about it is all ;-) | 19:04 |
FFEMTcJ | I'm about 12 hours into trying to do triaging... lol.. I'm goin with easy | 19:05 |
nigel_nb | it is a cosmetic bug though | 19:05 |
WeatherGod | someone can correct me if I am wrong, but there was some sort of possible data corruption issue discovered right before roll-out, and to protect the data, Cannonical had to do some tricks to break the syncronization | 19:06 |
WeatherGod | nigel_nb, cosmetic bug or not, it would be more useful to determine how it is they got the problem they have | 19:06 |
WeatherGod | did they provide a screenshot? | 19:06 |
WeatherGod | those are very valuable | 19:06 |
nigel_nb | no screenshot | 19:07 |
hggdh | nigel_nb: you tried it on Karmic? | 19:07 |
pedro_ | nigel_nb, hello, that looks like bug https://bugzilla.gnome.org/show_bug.cgi?id=590426 | 19:07 |
nigel_nb | when u copy a single file, the status bar said move instead of copy | 19:07 |
ubot4 | Gnome bug 590426 in Cut Copy Paste Undo "Status bar text says "<filename> will be moved ..." during a copy/paste operation" [Trivial,Unconfirmed] | 19:07 |
nigel_nb | i tried on karmic | 19:07 |
hggdh | OK. You can add the upstream link that pedro_ just posted, and state it does not happen on Karmic anymore per your tests | 19:08 |
FFEMTcJ | hggdh: was that you that responded to my email about a mentor? | 19:08 |
hggdh | FFEMTcJ: it probably was, but since it did not have your handle, I am not sure | 19:08 |
FFEMTcJ | chris | 19:08 |
hggdh | ah | 19:08 |
hggdh | yes indeed | 19:08 |
FFEMTcJ | :-) | 19:08 |
FFEMTcJ | i saw your email addy, and figured it was | 19:09 |
hggdh | OK. I can take you on, but please do not hesitate in asking questions here. Anyone of us that can answer will (eventually) do so ;-) | 19:09 |
FFEMTcJ | Ok.. Cool | 19:09 |
nigel_nb | hggdh: thanks, will do | 19:10 |
hggdh | FFEMTcJ: what is your LP id? | 19:10 |
FFEMTcJ | chrisjohnston | 19:10 |
FFEMTcJ | if there is a bug with a arcitecture of i386 and the same bug in amd64, should they be left seperate? | 19:13 |
hggdh | FFEMTcJ: OK, I marked you in under my tutelage | 19:13 |
FFEMTcJ | ok.. cool.. thanks | 19:13 |
hggdh | FFEMTcJ: if they are the same bug, no | 19:14 |
FFEMTcJ | they are.. both a problem with upgrading grub2 | 19:14 |
hggdh | everything the same, except arch? | 19:14 |
FFEMTcJ | yes | 19:14 |
FFEMTcJ | bug 480591 bug 480583 | 19:15 |
hggdh | OK. you can see if there is an older bug with the same symptoms -- if there is one such, mark both as dups of the older, otherwise make the newest as a dup of the older | 19:15 |
ubot4 | Launchpad bug 480591 in grub2 "not installed intentionally" [Undecided,New] https://launchpad.net/bugs/480591 | 19:15 |
ubot4 | Launchpad bug 480583 in grub2 "package grub-pc 1.97~beta4-1ubuntu4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1" [Undecided,New] https://launchpad.net/bugs/480583 | 19:15 |
FFEMTcJ | theres tons of the same error | 19:16 |
hggdh | probably the same, but it pays to look at the DpkgTerminalLog.txt, and verify | 19:17 |
hggdh | there might be a lot more like these, indeed | 19:17 |
nigel_nb | FFEMTcJ: congrats on the mentor... now I have to wait :) | 19:24 |
FFEMTcJ | Sorry nigel_nb | 19:24 |
hggdh | nigel_nb: did you also ask for one? | 19:24 |
nigel_nb | FFEMTcJ: its okay :) | 19:24 |
nigel_nb | hggdh: I did | 19:24 |
FFEMTcJ | When did you email? | 19:24 |
nigel_nb | FFEMTcJ: 2 days ago | 19:25 |
FFEMTcJ | hmm | 19:25 |
trijntje | hi all. I think I might have found an error in synaptic but I'm not sure. Can someone use 'fast search' and search for xserver-xorg-video-intel | 19:51 |
trijntje | when I do that after each "-" the pakketlist goes blank, and when I keep typing packages appear again, is this the expected behavior? | 19:51 |
=== popey_ is now known as popey | ||
hggdh | trijntje: I cannot reproduce. But it may be related to the speed of your system, or version of Ubuntu | 19:55 |
hggdh | I am running Karmic; as I type the search results are updated | 19:55 |
trijntje | hggdh, i'm running karmic 32bit, and dont offend my system ;) | 19:56 |
hggdh | heh. I am on amd64; so we should see the same, or thereabout. Let me try again | 19:56 |
trijntje | its the letter after the "-", if you type that all packages disappear for me | 19:57 |
qense | Should there be a dot after xserver-xorg-videu-intel and before 'when I do'? | 19:57 |
qense | as in: typing xserver-(blank screen)xorg-(blank) etc? | 19:58 |
hggdh | heh. It only happens for me on the 'v' of 'video'. | 19:58 |
trijntje | qense: xserver-xorg-v(blank)ideo | 19:59 |
hggdh | oh. BTW, qense, thank you :-) | 19:59 |
qense | hggdh: you're welcome | 19:59 |
trijntje | hggdh, you're right, it doesnt happen with the x from xorg | 20:00 |
qense | btw, yes I can reproduce it | 20:00 |
qense | with just the v of video typed everything goes blank | 20:00 |
hggdh | I think it can be made in a bug, although with low importance. | 20:00 |
qense | yes | 20:01 |
trijntje | ill do that, its confusing when you are searching for a package. When you see the empty list you assume its not there | 20:01 |
qense | true | 20:01 |
trijntje | hggdh and qense, thanks for your time replicating this bug | 20:04 |
qense | yw. where is the link? That way we can drop our confirmations. | 20:05 |
hggdh | trijntje: you are welcome. Thank you for helping | 20:05 |
hggdh | trijntje: ^^^ | 20:07 |
trijntje | hggdh, qense, still submitting the report, i forgot the apport command ;) | 20:07 |
trijntje | ill post the link as soon as i have it | 20:07 |
hggdh | ubuntu-bug synaptic | 20:07 |
trijntje | https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/480896 | 20:10 |
ubot4 | Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Undecided,New] | 20:11 |
qense | trijntje: am replying right now, thanks for the link | 20:12 |
trijntje | youre welcome | 20:13 |
FFEMTcJ | question.. but 480339 - nxagent... I can't seem to find that in the ubuntu repos.. I believe it should be a bug for the freenx-team.. mark it as invalid and tell them to report the bug to the appropriate team? | 20:13 |
FFEMTcJ | uggh.. bug 480339 | 20:13 |
ubot4 | Launchpad bug 480339 in nxcompshad "trying "sudo apt-get install nxagent" package libxcompshad3 not installed failed to install/upgrade: trying to overwrite /usr/lib/libXcompshad.so.3 , which is also in package libxcompshad 0:3.2.0-1hardy1" [Undecided,New] https://launchpad.net/bugs/480339 | 20:13 |
FFEMTcJ | i cant type today | 20:13 |
yofel | could bug 434390 be set to triaged? | 20:14 |
ubot4 | Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390 | 20:15 |
qense | trijntje: it always happens when typing the word after the second hyphen | 20:15 |
trijntje | qense: try 3270-c | 20:17 |
trijntje | for 3270-common | 20:17 |
qense | same story indeed | 20:18 |
hggdh | yofel: done. Please also always add a comment on your actions on a bug (like adding an upstream bug link) | 20:18 |
yofel | hggdh: ok, will do next time :) | 20:19 |
hggdh | yofel: thank you -- both both doing it next time and helping :-) | 20:19 |
qense | trijntje: type gnome-s | 20:19 |
=== toresbe_ is now known as toresbe | ||
WeatherGod | hggdh, I would like to second that sentiment... I have noticed some people marking bugs as dupes, but then not leaving a message to the reporter about what to do | 20:19 |
qense | that shows a lot of stuff, but nothing starting with gnome-s | 20:19 |
trijntje | qense: same here, thats strange | 20:20 |
qense | gnome-sy shows nothing | 20:21 |
trijntje | btw, is it possible for me to remove an attachment I added when the bug is nog assigned to me? | 20:21 |
hggdh | all actions that change a bug state should be *always* documented | 20:21 |
hggdh | trijntje: yes, you should be able to delete the attachment. Click on the 'edit' link | 20:21 |
WeatherGod | hggdh, ok, that's what I thought | 20:22 |
hggdh | FFEMTcJ: altthough nxagent is being taken from a PPA (and, as such, not accepted as a bug), the error seems to happen on a conflict | 20:22 |
hggdh | FFEMTcJ: between the other two packages | 20:22 |
trijntje | hggdh, i cannot see that option. I can change tags and description etc, but the attachment are in the first comment, i see no edit for that | 20:23 |
hggdh | one way to test is to install the first one -- libxcompshad, and then install libxcompshad3 | 20:23 |
hggdh | trijntje: can I have the bug #? I may be rusty on permissions, having been in bug-control for quite a long time... | 20:24 |
trijntje | qense, should I update the description or will you add it as a comment? | 20:24 |
qense | you can do it | 20:24 |
trijntje | https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/480896 | 20:24 |
ubot4 | Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Low,Triaged] | 20:24 |
FFEMTcJ | hggdh: im not finding a libxcompshad package | 20:26 |
hggdh | trijntje: on the right side, under the "Bug attachment" header, you should see the attachments and an "edit" link | 20:27 |
hggdh | FFEMTcJ: indeed | 20:27 |
dtchen_ | libxcompshad-dev: 3.3.0-3-0ubuntu1 500 http://us.archive.ubuntu.com karmic/universe Packages | 20:28 |
FFEMTcJ | right.. and there is also the libxcompshad3 | 20:28 |
trijntje | hggdh, ah, I see it now, thank you | 20:28 |
hggdh | urg!! | 20:28 |
trijntje | xsession-errors contains quite some personal information | 20:28 |
hggdh | trijntje: this reporter has libxcompshad from *HARDY*, running on Karmic | 20:28 |
hggdh | trijntje: in that bug? I do not see it | 20:29 |
trijntje | hggdh, I just removed the xsessions-errors from that bugreport. I can scrub it and repost if it is needed | 20:30 |
hggdh | trijntje: good idea | 20:30 |
trijntje | btw, are we talking the same bug here? I know nothing about a hardy package i'm using;) | 20:31 |
FFEMTcJ | trijntje: i think he was meaning to tell me that | 20:31 |
hggdh | indeed. Sorry trijntje | 20:31 |
=== stgraber_ is now known as stgraber | ||
FFEMTcJ | hggdh: i did see that. | 20:32 |
FFEMTcJ | i have no idea what to do.. but am curious though | 20:32 |
hggdh | FFEMTcJ: so the problem is the reporter has a Karmic install with old packages. I wonder how it happened | 20:32 |
FFEMTcJ | beats me | 20:33 |
WeatherGod | lemme take a look | 20:35 |
hggdh | I am updating it, and asking the reporter how it happened | 20:35 |
WeatherGod | talking about bug 480896? | 20:36 |
ubot4 | Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Undecided,New] https://launchpad.net/bugs/480896 | 20:36 |
hggdh | no | 20:36 |
FFEMTcJ | hggdh: should i just leave it then for someone smarter than I? | 20:37 |
trijntje | hggdh, what should i leave in the .xsession-errors file, only things synaptic related or as much as possible? | 20:38 |
hggdh | FFEMTcJ: just updated it, refresh the bug. | 20:38 |
hggdh | trijntje: ideally, as much as possible | 20:38 |
FFEMTcJ | sounds good to me hggdh | 20:39 |
trijntje | hggdh, I see, its full of repeats, i guess ill remove those as well, else the file is over 2 MB | 20:40 |
hggdh | no prob -- you are talking about the collision detected, I guess | 20:42 |
trijntje | hggdh, yes, but i thought i removed that attachment | 20:59 |
hggdh | I saw it before you removed | 20:59 |
trijntje | ah ok, maybe one day ill go and see what all those errors are ;) | 21:01 |
hggdh | ogasawara: ping -- can I get you on private? | 21:30 |
hggdh | oh boy, that sounds bad :-( | 21:30 |
hggdh | can I *chat* with you in PVT? | 21:30 |
nigel_nb | hggdh: ping | 22:07 |
nigel_nb | hggdh: sorry, got my internet was down.. just got it back up... customer service isn't great at 3:45 a.m. | 22:08 |
hggdh | I am here, nigel_nb | 22:08 |
hggdh | heh | 22:08 |
nigel_nb | the last msg i got was whats my time zone | 22:09 |
nigel_nb | you got my reply? | 22:09 |
nigel_nb | is bug 107523 an upstream bug? | 22:34 |
ubot4 | Launchpad bug 107523 in nautilus "nautilus file menu still has unmount volume option" [Low,New] https://launchpad.net/bugs/107523 | 22:34 |
hggdh | nigel_nb: I personally do not know, never heard of ltsp | 22:57 |
nigel_nb | hm.. I skipping that one.. | 22:59 |
_Narc_ | You got to see it to believe it... Microsoft apparently patented sudo... | 23:35 |
nigel_nb | _Narc_: i did see it :( | 23:36 |
_Narc_ | Someone got to explain to me which kind of experts they're hiring at the Patent Office | 23:37 |
_Narc_ | I'd really like to know them. | 23:37 |
greg-g | _Narc_: the patent office doesn't pay well, so they won't be able to actually get "experts" | 23:38 |
=== Hellow_ is now known as Hellow | ||
greg-g | until the USPTO starts to take its employees seriously, this will continue to be a problem | 23:38 |
_Narc_ | There used to be a time where people filling patents were... Einstein. I guess he too was poorly paid. | 23:39 |
_Narc_ | If there was one area one would expect to see experts, it's patents. It's technical... | 23:40 |
_Narc_ | I stop ranting but I'm angry :) | 23:41 |
greg-g | _Narc_: well, yes, in theory it is, but in practice it is yet another place where we don't pay people who do us a great service (eg: teachers) | 23:41 |
greg-g | yeah, also off topic :) | 23:41 |
_Narc_ | greg-g: I guess you're right. It's sad. Yeah, sorry for the off topic :) | 23:42 |
hggdh | well, here we also do not get paid ;-) | 23:45 |
hggdh | _Narc_: any specific area of interest -- like, say, Gnome? | 23:50 |
_Narc_ | hggdh: Oh, well, not really a specific area, but yes, I guess GNOME would be a good start | 23:52 |
_Narc_ | hggdh: It's encompassing a lot of things, so. | 23:53 |
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