=== yoasif_ is now known as yoasif
=== micahg1 is now known as micahg
[02:41] <nelhage> Can someone help me figure out the right way I should think about writing a patch to fix https://bugs.launchpad.net/ubuntu/+source/module-init-tools/+bug/429595 ?
[02:41] <ubot4> Launchpad bug 429595 in module-init-tools "Atheros Wireless Network Chip AR5212 not detected" [Undecided,Confirmed]
[02:42] <nelhage> The problem, AFAICT, is that jockey is leaving behind configuration blacklisting ath5k on Jaunty → Karmic upgrades.
[02:42] <nelhage> But I know shit about how Jockey works, or even whether this should be considered Jockey's fault, module-init-tool's fault, or what.
[02:44] <nelhage> But since I went to the effort of figuring out what was wrong, I'd like to help see it fixed, and am willing to write a patch if I figure out what I ned to patch.
=== yuriy_ is now known as yuriy
[03:16] <nigel_nb> I need a little help from you guys about bug #480474
[03:16] <ubot4> Launchpad bug 480474 in software-center "my problem is that the software center not even let me install or uninstall applications of any kind" [Undecided,New] https://launchpad.net/bugs/480474
[03:18] <nigel_nb> per se this is not a bug... the user just needs to go to update manger and update, then it will work, but this might need to be done automatically by the application....anyone else noticed tis?
=== _stink__ is now known as _stink_
[03:18] <micahg> nigel_nb: well, I think we need reproducibility steps
[03:19] <micahg> software center is suppose to be like add/remove applications
[03:19] <nigel_nb> micahg: I noticed this when i installed karmic
[03:19] <micahg> so what's wrong?
[03:19] <nigel_nb> I realized the problem right away and updated from upgrade manager....but it might confuse others
[03:19] <nigel_nb> when you first install karmic
[03:19] <micahg> so, you have to update before softare center works?
[03:19] <nigel_nb> yep
[03:19] <nigel_nb> the first tiem
[03:19] <nigel_nb> remember when u open add/remove, the list gets updated
[03:20] <nigel_nb> that does not happen automatically on software center
[03:20] <micahg> nigel_nb: so, you should probably comment and confirm, amybe update the description with all the information
[03:20] <micahg> nigel_nb: so I think you just described the issue :)
[03:20] <nigel_nb> micahg: lemme just boot a virtual machine with a clean install and confirm again
[03:23] <micahg> nigel_nb: there's bug 461334
[03:23] <ubot4> Launchpad bug 461334 in software-center "Software centre's cache is not updated correctly (Phatch GUI package is not listed)" [Undecided,Confirmed] https://launchpad.net/bugs/461334
[03:24] <nigel_nb> micahg: great :)
[03:24] <nigel_nb> micahg: so I dont have to create a new virtual machine
[03:28] <nigel_nb> micahg: what is Phatch?
[03:29] <nigel_nb> micahg: but does not per se related to this bug
[03:33] <micahg> it's just a program
[03:33] <micahg> idk if you should hijack that bug
[03:34] <nigel_nb> hehe
[03:34] <nigel_nb> I'll hijack the one that i mentioned, thats close to the problem
[03:34] <micahg> but you can change the one you have to be about first run cache updates
[03:35] <nigel_nb> yes, btw, thats called cache update?
[03:35] <micahg> sure ;)
[03:38] <micahg> nigel_nb: bug 466321
[03:38] <ubot4> Launchpad bug 466321 in software-center "After Ubuntu installation, nothing is installable until package list is updated" [Critical,Confirmed] https://launchpad.net/bugs/466321
[03:39] <nigel_nb> micahg: great :)
[03:40]  * nigel_nb stops creating a new virtual machine
[03:40] <nigel_nb> so I'll just mark it a duplicate
[03:40] <micahg> nigel_nb: Virtualbox can boot off a LIveCD w/out a new VM
[03:41] <micahg> or rather new install
[03:41] <nigel_nb> shouldn't i create a new machine first
[03:41] <micahg> depends if you want to do more than simple does this work or not
[03:41] <nigel_nb> i have only 1 machine which is my test bed for lucid
[03:41] <micahg> or if you need disk space
[03:42] <micahg> something like this a live CD might be able to tell you
[03:42] <micahg> idk
[03:44] <nigel_nb> oh..
[03:44] <nigel_nb> thanks
[03:44] <nigel_nb> micahg: on an offhand...
[03:44] <nigel_nb> i asked for a mentor on bugcontrol yday
[03:44] <nigel_nb> and forgot to add my launchpad Id... would that be a problem?
[03:45] <micahg> i don't think so
[03:45] <hggdh> nigel_nb: not really a problem, except that I am waaaay behind on working on the mentorship requests
[03:45] <nigel_nb> oh
[03:46] <nigel_nb> thats trouble :(
[03:46] <hggdh> so, please, do not despair
[03:46] <micahg> nigel_nb: figuring out what you want to do can also help finding a mentor
[03:46] <nigel_nb> I'm just triaging whatever bugs I can help with right now
[03:46] <nigel_nb> I was hoping to join someone and take care of a package
[03:47] <micahg> they all need help :)
[03:47] <micahg> 42k new bugs
[03:47] <nigel_nb> whoa
[03:47] <micahg> 78k open bugs
[03:47] <nigel_nb> right now I'm just triaiging whatever I can understand with help from here
[03:48] <nigel_nb> so is it better to continue that or wait for a mentor?
[03:48] <micahg> well, it's whatever you're comfortable with
[03:48] <nigel_nb> id rather do something that nothing :)
[03:48] <micahg> I always suggest choosing a package(s) that you're familiar with
[03:48] <hggdh> nigel_nb: the mentor will probably work with you here
[03:49] <micahg> so that you know what expected behavior is
[03:49] <hggdh> pretty much like what micahg is doing
[03:49] <hggdh> oops. Sorry for interrupting
[03:49] <nigel_nb> ah..
[03:49] <hggdh> brb
[03:49] <micahg> hggdh: you're not interrupting :)
[03:49] <hggdh> gotta reboot, will BRB
[03:49] <nigel_nb> hggdh: I need to get to know everyone too :)
[03:50] <hggdh> you will, you will:-)
[03:51] <nigel_nb> you guys start from the newest and go towards older? or the other way around?
[03:52] <micahg> newest first per bdmurray so we help people with current problems first
[03:52] <nigel_nb> ah. ok :)
[04:02] <maco> when i triaged wth dtchen all last summer, id try to catch teh firehose (the incoming torrent of new bugs), and he'd work from oldest.
[04:03] <micahg> maco: is there an official audio support channel?
[04:03] <maco> official? no
[04:10] <nigel_nb> maco: but then daniel knows what to do for everything he sees
[04:10] <nigel_nb> i guess i should start my making the job easier for him by triaging as much as i can
[04:10] <nigel_nb> and letting experts do the patches
[04:11] <nigel_nb> brb
[04:22] <nigel_nb> in bug #480441, the user filed it under nautilius buts is a permission problem
[04:23] <ubot4> Launchpad bug 480441 in nautilus "i cant chande the permisssion on my memory card" [Undecided,New] https://launchpad.net/bugs/480441
[04:23] <nigel_nb> shouldn't it be under linux?
[04:24] <micahg> nigel_nb: that's a good question
[04:25] <nigel_nb> micahg: I mean the kernel
[04:25] <micahg> nigel_nb: depends
[04:25] <nigel_nb> so that we can have a report of the device
=== asac_ is now known as asac
[04:26] <FFEMTcJ> hello all.. I have a quick question.. I'm trying to get into triaging... If I am unable to reproduce a bug using the information given.. Should I just leave a comment saying that or should I close as invalid?
[04:27] <micahg> FFEMTcJ: are you on a different release?
[04:27] <micahg> are the instructions clear?
[04:27] <FFEMTcJ> Nope.. same release as op
[04:27] <FFEMTcJ> micahg: #480484 for example...
[04:28] <micahg> bug 480484
[04:28] <ubot4> Launchpad bug 480484 in brasero "after simulating burning the program crashes" [Undecided,New] https://launchpad.net/bugs/480484
[04:28] <FFEMTcJ> the reply is mine..
[04:28] <micahg> FFEMTcJ: maybe set to incomplete and wait for response
[04:29] <FFEMTcJ> ok
[04:29] <micahg> nigel_nb: user isn't clear on permission for what
[04:29] <FFEMTcJ> What would it take to mark as invalid vs incomplete?
[04:30] <micahg> !status > FFEMTcJ
[04:30] <ubot4> FFEMTcJ, please see my private message
[04:30] <nigel_nb> micahg: the user is having trouble with reading memory card..some permission problem
[04:30] <FFEMTcJ> micahg: it said factoid status not found
[04:30] <micahg> ugh
[04:30] <nigel_nb> unfortunately, the bug is logged under nautilius
[04:30] <micahg> !status
[04:30] <ubot4> Factoid 'status' not found
[04:31] <nigel_nb> FFEMTcJ: https://wiki.ubuntu.com/Bugs/Status
[04:31] <FFEMTcJ> thanks nigel_nb
[04:31] <nigel_nb> FFEMTcJ: no problem
[04:31] <micahg> i thought we had a factoid for that....
[04:31] <micahg> nigel_nb: that's ok
[04:31] <micahg> it could be the user is trying to change in nautilius
[04:31] <nigel_nb> yea thts my guess
[04:31] <micahg> if they're trying to change a file on the card, that might be valid
[04:32] <micahg> so, the package is fine
[04:32] <micahg> we need more information
[04:32] <nigel_nb> but we dont have much info,
[04:32] <nigel_nb> ah
[04:32] <micahg> steps to reproduce
[04:32] <nigel_nb> will ask for that
[04:33] <micahg> nigel_nb: great!
[04:34] <micahg> nigel_nb: perfect!
[04:35] <nigel_nb> micahg: :) budding student
[04:39] <nigel_nb> I'm calling it a day.... night micahg
[04:39] <micahg> night nigel_nb
[05:00] <FFEMTcJ> would bug 480428 qualify as wishlist?
[05:00] <ubot4> Launchpad bug 480428 in sudo "[Enh] Details/Verbose in gksudo" [Undecided,New] https://launchpad.net/bugs/480428
[06:07] <FFEMTcJ> Could someone please also check out 480400 for wishlist?
[06:07] <FFEMTcJ> bug 480400
[06:07] <ubot4> Launchpad bug 480400 in update-manager "distro update and old kernels" [Undecided,New] https://launchpad.net/bugs/480400
[07:33] <jarl> Hi. I just got a KDE program crash (Amarok). It suggest to report a bug (it is porbably directly in KDE bug tracking. However it seems that I don't have debug information installed. How do I install this (in Karmic)?
=== ColdWind_ is now known as ColdWind
[12:03] <TheNewAndy> so I have some bugs which are in launchpad, but should be forwarded to gnome bugzilla.
[12:03] <TheNewAndy> Is there any magic in launchpad for doing this and keeping the two linked?
[12:04] <TheNewAndy> Or do I just create a new bug in bugzilla and put links to the respective bits in the comments.
[12:07] <pedro_> TheNewAndy, there's no magic, you need to open the bugs on bugzilla and  then create a bug watch on launchpad
[12:07] <pedro_> https://wiki.ubuntu.com/Bugs/Watches
[12:08] <TheNewAndy> thanks. the watch is the bit of magic which I thought existed, and didn't know the name for :)
[12:09] <pedro_> ah alright, i thought you were talking about an automatic way to forward those :-)
[12:09] <TheNewAndy> well I didn't really know what I was looking for. But I seemed to remember that there was some link between the systems
[12:10] <pedro_> yes a bug watch, and you can also put the launchpad bug url on the bugzilla report
[12:10] <pedro_> there's an url field there
[12:11] <TheNewAndy> ok great. I'll fix it all up then (I went on a bug filing/fixing rampage on the weekend, so now it is cleanup time :))
[12:11] <pedro_> awesome! :-)
[12:11] <pedro_> thanks for the help TheNewAndy
[12:11] <TheNewAndy> hey I didn't do anything - you helped me :)
[12:12] <pedro_> i mean for forwarding more reports to gnome :-)
[12:14] <TheNewAndy> is the launchpad bug url in gnome.bugzilla called something non-obvious. I have "Alias", "Keywords", "Depends on", "Blocks" and "CC"
[12:15] <pedro_> yeah the box isn't too obvious
[12:16] <pedro_> is on between the CC List and the GNOME target
[12:16] <pedro_> right side of the Keywords, Depends on, etc
[12:16] <pedro_> it says "See Also: Add Bug URLs:"
[12:17] <TheNewAndy> ah, I had to add the bug first, then attach the url
[12:17] <pedro_> yes
[13:19] <^arky^> what is correct upstream for python-dogtail package bug 460210
[13:19] <ubot4> Launchpad bug 460210 in dogtail "Newer version of dogtail " [Undecided,Triaged] https://launchpad.net/bugs/460210
=== yofel_ is now known as yofel
[14:19] <bddebian> Boo
[14:20] <thekorn> boohoo bddebian
[14:20] <bddebian> :)
[14:49] <caolin> I need some help from someone in bug-control. I have 2 bugs that I have personally confirmed and a third confirmed bug that I have examined which I believe can be triaged. The bugs I confirmed are 236715 and 254130, and the other bug that needs triage status is 446743. Could a bug-control please member look at these and mark them triaged if you agree with my assessment?
[14:50] <yofel> bug 236715
[14:50] <ubot4> Launchpad bug 236715 in nullmailer "nullmailer spams relay host if misconfigured" [Undecided,Confirmed] https://launchpad.net/bugs/236715
[14:51] <yofel> bug 254130
[14:51] <ubot4> Launchpad bug 254130 in ubuntu "smtp problems, zoneminder? cause of games crashing?" [Undecided,Confirmed] https://launchpad.net/bugs/254130
[14:51] <yofel> bug 446743
[14:51] <ubot4> Launchpad bug 446743 in gdm "gdmsetup allows autologin even when home directories are encrypted" [Low,Confirmed] https://launchpad.net/bugs/446743
[14:51] <caolin> yes
[14:51] <yofel> I'm not part of bug-control, bug having the links would be handy ;)
[14:52] <hggdh> looking
[14:52] <yofel> s/bug/but
[14:52] <hggdh> caolin: was you that added the Debian task?
[14:53] <caolin> yes
[14:53] <hggdh> good work!
[14:53] <hggdh> thank you :-)
[14:53] <caolin> np
[14:53] <hggdh> first one done
[14:55] <hggdh> second one -- you should have converted it back to a bug, and changed the Ubuntu task to nullmailer
[14:55] <caolin> oops - thanks for pointing it out
[14:55] <hggdh> np
[14:55] <hggdh> second one done
[14:55] <hggdh> er
[14:56] <hggdh> gotta go, will be back in 1hour
[14:57] <yofel> that reminds me, could bug 434390 be set to triaged?
[14:57] <ubot4> Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390
[14:59] <FFEMTcJ> Could someone explain something to me? I'm new, so trying to figure this out.. but 480589 - Would that be fixed when lucid gets sync'ed, or something else?
[14:59] <FFEMTcJ> sorry.. bug 480589
[14:59] <ubot4> Launchpad bug 480589 in nautilus-actions "[Update package] nautilus-actions 2.29.1" [Undecided,New] https://launchpad.net/bugs/480589
[15:00] <FFEMTcJ> and I guess bug 480585 (already tagged wishlist) would be the same too
[15:00] <ubot4> Launchpad bug 480585 in ayaspell-dic "Please sync ayaspell-dic 0.0.0+20080110-1.1 (main) from Debian unstable (main)." [Wishlist,New] https://launchpad.net/bugs/480585
[15:02] <mr_steve> Just out of curiosity, does anyone know if anything's happening with bug 403408
[15:02] <ubot4> Launchpad bug 403408 in grub2 "Grub 2 problem, error: no such device" [Undecided,Confirmed] https://launchpad.net/bugs/403408
[15:02] <mr_steve> It's rather severe...
[15:10] <yofel> hm, I guess the grub devs don't have enough time for it right now... let's hope it get's fixed for lucid
[15:12] <mr_steve> Yeah, I hope so. Lots of people are getting bit by that one right out of the box
[15:18] <charles> could someone mark bugs 479772 and 460251 as "Wishlist" please?
[15:18] <ubot4> Launchpad bug 479772 in transmission "[Feature Request] Add Support for Magnet Links" [Unknown,Confirmed] https://launchpad.net/bugs/479772
[15:18] <ubot4> Launchpad bug 460251 in transmission "(Feature) Allow Next paused download to start when previous download has finished." [Unknown,Confirmed] https://launchpad.net/bugs/460251
[15:21] <mrand> charles: done
[15:21] <charles> thanks mrand
[15:37] <WeatherGod> I come across an odd symptom, and I swear I saw it in another bug report... a thumb drive is being named by its USB id string when mounted
[15:38] <WeatherGod> can anyone point me to a bug report about that?
[15:39] <WeatherGod> the usb thumb drive in question is being named as "3BF8-0A57"
[15:40] <hggdh> hum. Try to search for 'uuid'
[15:46] <mr_steve> WeatherGod, that seems to be the new behavior for filesystems that don't have a label. I know my SD cards used to mount as /media/disk-1 or so, now it's /media/DEAD-BEEF or such
[15:47] <WeatherGod> ok, so it is probably not directly related to my bug
[15:47] <WeatherGod> I see that it seems to be the new thing with DeviceKit
[15:48] <mr_steve> WeatherGod, Yep. I've started trying to label my filesystems so they'll mount as /media/<LABEL> instead
[15:49] <WeatherGod> I still don't quite see why this is desired behavior for removable drives like thumb drives
[15:52] <mr_steve> Well, I suppose the mountpoints have to be named something, and it seems this way is a little less arbitrary than disk-1, disk-2, etc. It sure is ugly, though.
[15:54] <WeatherGod> true, and it does give them a consistent name when going from computer to computer
[15:55] <WeatherGod> I know one person who was thoroughly confused when her thumb drive was the E:\ drive on one computer, but was the F:\ drive on another.
[15:55] <mr_steve> Yep. It's especially handy for things like keeping your PGP/SSH keys on a thumb drive, since you have a consistent mountpoint you can symlink to.
[16:00] <XiXaQ> is anyone familiar with any bug reports regarding high cpu usage from Network-Manager when using a 3G modem, or less general, Nokia N95 8GB? I have to restart Network-Manager all the times. More than ten times today alone.
=== tyabux is now known as XiXaQ
[16:18] <WeatherGod> So, I have someone with an automounting problem, and I want to have them run apport-collect.  Which package hook should I suggest?
[16:18] <WeatherGod> I am thinking 'udev'
[16:24] <muelli> XiXaQ: well. Which process is hogging the CPU? I'd get debug symbols for that, attach a debugger to the hogging process. get a backtrace and search for that in the bug database
[16:25] <muelli> WeatherGod: depends on what the problem is. Is the device recognized by the kernel? (unplug, dmesg -c, plug in, dmesg, check for recognition) if not, kernel. if, it might be a nautilus issue.
[16:25] <XiXaQ> muelli, Network-Manager
[16:27] <WeatherGod> muelli, no clue... the bug reporter is a 60 year old woman who just figured out that she had to take the cap *off* her thumb drive to insert it
[16:28] <muelli> XiXaQ:  I'd get debug symbols for that, attach a debugger to the hogging process. get a backtrace and search for that in the bug database
[16:30] <qense> Is there a gnome-mount hook? That should check both sides of the mounting process: detecting and processing by the GUI.
[16:31] <WeatherGod> qense, not listed in the Apport wiki page
[16:31] <qense> that's a shame
[16:33] <qense> it could be devicekit-disks, it could be udev
[16:33] <qense> or even the kernel
[16:34] <WeatherGod> is devicekit-disks available, I didn't see it on the list
[16:34] <qense> I do have a hook for it
[16:34] <qense> I'm looking at the three I named right now to see what they provide.
[16:35] <qense> devicekit-disks is the udev hook plus a devicekit-dump, fstab and an overview of the mounts
[16:36] <WeatherGod> maybe this page should be updated: https://wiki.ubuntu.com/Apport/PackageHooks
[16:36] <qense> udev is a hardware report, custom udev rules and custom udev rules files
[16:36] <qense> it probably should
[16:36] <WeatherGod> devicekit-disks should be sufficient to get me started
[16:36] <qense> the kernle isn't very informative, so devicekit-disks would indeed be the best choice.
[16:38] <WeatherGod> in my search for bug reports about loading/unloading cds, I found a bunch of untriaged reports, I am gonna get them to do apport-collects
[16:38] <WeatherGod> maybe they can help to find the solution that I can then give to the 60-year old woman
[16:39] <qense> apport-collects will use the package of the bug
[16:39] <qense> You'll have to assign them all to devicekit-disks
[16:40] <WeatherGod> oh?  I thought that it defaults to the webpage, and that -p overrides it?
[16:40] <qense> I don't know anything about -p, is that new?
[16:41] <qense> Or maybe I've never known, that could aslso be true.
[16:41] <qense> oops
[16:41] <WeatherGod> dunno, I have been doing this for about 2 weeks
[16:41] <qense> you were right
[16:41] <qense> -p does allow you to override it
[16:41] <WeatherGod> ah, good to know
[16:41] <qense> sorry for confusing you!
[16:42] <WeatherGod> don't worry, it is incredibly easy to do...
[16:43] <WeatherGod> by the way, I really don't like the behavior of apport-collect sending each file as a separate reply
[16:43] <WeatherGod> it really clutters my inbox every time
[16:44] <WeatherGod> is anybody else bothered by this?
[16:44] <qense> there is no way of adding multiple attachements at once, and yes that is annoying!
[16:44] <Pici> w/22
[16:45] <WeatherGod> but yet, when using apport, the initial bug report comes with several files listed in the first reply
[16:45] <WeatherGod> seems like it would be possible somehow
[16:48] <qense> At the moment it's only possible to do that when reporting an entry.
[16:51] <WeatherGod> thanks for the info, qense
[16:51] <qense> you'rew elcome
[16:51] <yofel> hm, could bug 434390 be set to triaged?
[16:51] <ubot4> Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390
[17:02] <ara> pedro_, meeting ping
[17:02] <pedro_> ara, i'm there already ;-)
=== YDdraigGoch is now known as Richie
[17:28] <ara> pedro_, jono has confirmed that it is a bug
[17:28] <WeatherGod> Anybody know how I can check for the current version number of a package in 8.04?
[17:28] <ara> WeatherGod, rmadison
[17:29] <WeatherGod> ?
[17:29] <ara> WeatherGod, is a tool in ubuntu-dev-tools, I think
[17:29] <pedro_> ara, ok, thanks for the info
[17:29] <ara> WeatherGod, devscripts
[17:29] <WeatherGod> ah, but I am on a Fedora system right now
[17:29] <ara> WeatherGod, devscripts is the package
[17:29] <ara> WeatherGod, rmadison the tool
[17:30] <ara> WeatherGod, it will give you the version number in all ubuntu and debian releases for a given package
[17:31] <WeatherGod> ara, good to know, but maybe distrowatch might have the info available
[17:31] <ara> WeatherGod, then, through launchpad
[17:31] <ara> WeatherGod, https://launchpad.net/ubuntu/+search
[17:32] <ara> WeatherGod, you give a package and it will give you the versions in the different releases
[17:32] <pedro_> WeatherGod, http://packages.ubuntu.com might help you there as well
[17:32] <WeatherGod> are, I see... that's nice
[17:59] <sbeattie> WeatherGod: rmadison the command line client just talks to the rmadison cgi script at http://people.canonical.com/~ubuntu-archive/madison.cgi
[18:06] <WeatherGod> sbeattie, neat! good to know
[18:10] <nigel_nb_> i'm looking for some help with the hug day tools
[18:10] <FFEMTcJ> Are there any mentors who would be available for a mentee?
[18:12] <nigel_nb_> FFEMTcJ: request a mentor via an email to ubuntu-bugcontrol@lists.launchpad.net. In this email, please provide an area of specialisation, if you have any.
=== nigel_nb_ is now known as nigel_nb
[18:14] <nigel_nb> i got a box popping up asking for postfix configuration
[18:14] <nigel_nb> what do I select here?
[18:14] <FFEMTcJ> nigel_nb: I did.. How long until I should expect a response?
[18:15] <nigel_nb> FFEMTcJ: i'm waiting too.. when i asked the team in the morning, they seemed to indicate that there is a long waiting list
[18:15] <FFEMTcJ> oh yeally..
[18:15] <FFEMTcJ> really..
[18:15] <FFEMTcJ> hmm
[18:15] <FFEMTcJ> that sucks
[18:15] <nigel_nb> naah...
[18:15] <nigel_nb> this way you can ask help here
[18:15] <nigel_nb> and anyone will respond when free
[18:16] <FFEMTcJ> noone answered my last question.. hehe
[18:16] <nigel_nb> oh
[18:16] <nigel_nb> what was the question, may be I could help... I am new too though
[18:16] <FFEMTcJ> Could someone explain something to me? I'm new, so trying to figure this out.. bug 480589 - Would that be fixed when lucid gets sync'ed, or something else?
[18:16] <ubot4> Launchpad bug 480589 in nautilus-actions "[Update package] nautilus-actions 2.29.1" [Undecided,New] https://launchpad.net/bugs/480589
[18:17] <nigel_nb> FFEMTcJ: whats the bug about? I dont see much info
[18:18] <FFEMTcJ> I believe they are wanting that package updated to match the one in debian
[18:19] <nigel_nb> even i'm lost in this one.. I'm not so sure logging a bug is the way to go
[18:20] <WeatherGod> I think that is typical practice... I remember reading something about it in the howto guide
[18:21] <micahg> FFEMTcJ: nigel_nb: don't worry about update process bugs
[18:21] <WeatherGod> if you aren't sure what to do about a bug, skip it, and go to another
[18:21] <micahg> FFEMTcJ: nigel_nb: WeatherGod: https://wiki.ubuntu.com/Bugs/HowToTriage#Special%20types%20of%20bugs
[18:21] <FFEMTcJ> WeatherGod: I was askin to learn
[18:21] <nigel_nb> WeatherGod: thanks.  thats what I usually do
[18:22] <FFEMTcJ> thanks micahg
[18:22] <WeatherGod> FFEMTcj, I treat the RSS feed like a conveyor belt, and pick out bugs that I think I can handle
[18:22] <micahg> WeatherGod: actually, if you're unsure, it's better to ask, how else do you learn?
[18:22] <WeatherGod> micahg, that is true
[18:22] <FFEMTcJ> lol @ WeatherGod
[18:23] <nigel_nb> thanks micahg
[18:23] <WeatherGod> FFEMTcj, in the past two weeks, I have been expanding the subject matter of what I can handle through this practice
[18:24] <FFEMTcJ> cool
[18:25] <FFEMTcJ> WeatherGod: what do you use for your reader for the rss?
[18:26] <fcuk112> bloglines ftw.
[18:26] <WeatherGod> FFEMTcj, I use Google Reader, and I have it set to only show the titles
[18:26] <WeatherGod> I go between computers throughout my day, so GMail and Google Reader ftw
[18:26] <FFEMTcJ> do you just mark as read everything you dont want?
[18:27] <FFEMTcJ> i use google reader for everything else..  just nto sure about it for bugs
[18:27] <fcuk112> bloglines is a web application too.
[18:27] <FFEMTcJ> seems like alot of traffic
[18:27] <trijntje> hi all. I think I might have found an error in synaptic but I'm not sure. Can someone use 'fast search' and search for xserver-xorg-video-intel
[18:27] <WeatherGod> FFEMTcj, after I go through a batch of them, I mark all as read to clear it out
[18:27] <FFEMTcJ> cool
[18:28] <FFEMTcJ> i already get a couple hundred a day on my greader.. i think id have to make a seperate account
[18:28] <trijntje> when I do that after each "-" the pakketlist goes blank, and when I keep typing packages appear again, is this the expected behavior?
[18:28] <WeatherGod> it does let a bunch slip through, but we are Triagers, afterall
[18:29] <FFEMTcJ> lots of problems today with msttcorefonts
[18:29] <WeatherGod> maybe someone can suggest a better method... this is what I developed over the past couple of weeks
[18:29] <WeatherGod> a lot of problems with that for a while
[18:29] <FFEMTcJ> oh really?
[18:29] <FFEMTcJ> ive merged 4 i think today
[18:29] <WeatherGod> what is the story with msttcorefonts?
[18:41] <FFEMTcJ> should people be reporting bugs when FF crashes while trying to load a website?
[18:42] <WeatherGod> FFEMTcJ, depends, does it crash your session as well?
[18:42] <FFEMTcJ> no
[18:42] <FFEMTcJ> the site does want to install MS silverlight
[18:42] <FFEMTcJ> bug 480835
[18:42] <ubot4> Launchpad bug 480835 in firefox-3.5 "crash visiting http://www.grazieatutti.rai.it/" [Undecided,New] https://launchpad.net/bugs/480835
[18:43] <WeatherGod> that looks like a bug with the moonlight plugin, I think
[18:44] <micahg> FFEMTcJ: yeah, the user is running a custom version of the plugin
[18:44] <FFEMTcJ> k.. so it is a bug.
[18:45] <micahg> FFEMTcJ: yes, but not one we support
[18:45] <FFEMTcJ> so invalid?
[18:45] <micahg> yes, but refer the user to contact moonlight
[18:46] <nigel_nb> micahg: can you give me quick overview of using hugday?
[18:46] <nigel_nb> i mean the tool
[18:46] <micahg> nigel_nb: yes, but not right now, will you be available later this evening?
[18:47] <nigel_nb> micahg: yep.. from now till night
[18:47] <nigel_nb> looking for a lot of hugs :P
[18:47] <micahg> FFEMTcJ: you can also, note that the user can try a new profile and moonlight-plugin-mozilla from the archive
[18:48] <micahg> bbiab
[18:52] <WeatherGod> Question... what status should we be setting bugs to once we have determined it is a duplicate?  In particular the problem with wubi?
[18:54] <qense> I often leave the status as it is, mostly that is incomplete.
[18:54] <qense> That makes it easier to pick up the triaging if it turns out to be not a duplicate after all.
[18:54] <WeatherGod> qense, thanks!
[18:57] <hggdh> WeatherGod: once you dup a bug, the status is not important anymore, and can be left as it was
[18:59] <WeatherGod> gotcha
[19:02] <nigel_nb> about bug 454270, I cant reproduce it anymore... can i set to invalid
[19:02] <ubot4> Launchpad bug 454270 in nautilus ""Copy" command information message in Nautilus says file will be "moved", not "copied"." [Low,New] https://launchpad.net/bugs/454270
[19:02] <nigel_nb> apparently the user tried in jaunty and karmic beta
[19:03] <FFEMTcJ> seems to be tons of ubuntu one bug reports too
[19:03] <WeatherGod> Remember, just because you can't reproduce it, doesn't mean that it isn't a valid bug
[19:04] <WeatherGod> FFEMTcJ, you might want to read up on the Ubuntu One issues before handling them
[19:04] <FFEMTcJ> im not
[19:04] <FFEMTcJ> im just ignoring them.. just makin a comment about it is all ;-)
[19:05] <FFEMTcJ> I'm about 12 hours into trying to do triaging... lol.. I'm goin with easy
[19:05] <nigel_nb> it is a cosmetic bug though
[19:06] <WeatherGod> someone can correct me if I am wrong, but there was some sort of possible data corruption issue discovered right before roll-out, and to protect the data, Cannonical had to do some tricks to break the syncronization
[19:06] <WeatherGod> nigel_nb, cosmetic bug or not, it would be more useful to determine how it is they got the problem they have
[19:06] <WeatherGod> did they provide a screenshot?
[19:06] <WeatherGod> those are very valuable
[19:07] <nigel_nb> no screenshot
[19:07] <hggdh> nigel_nb: you tried it on Karmic?
[19:07] <pedro_> nigel_nb, hello, that looks like bug https://bugzilla.gnome.org/show_bug.cgi?id=590426
[19:07] <nigel_nb> when u copy a single file, the status bar said move instead of copy
[19:07] <ubot4> Gnome bug 590426 in Cut Copy Paste Undo "Status bar text says "<filename> will be moved ..." during a copy/paste operation" [Trivial,Unconfirmed]
[19:07] <nigel_nb> i tried on karmic
[19:08] <hggdh> OK. You can add the upstream link that pedro_ just posted, and state it does not happen on Karmic anymore per your tests
[19:08] <FFEMTcJ> hggdh: was that you that responded to my email about a mentor?
[19:08] <hggdh> FFEMTcJ: it probably was, but since it did not have your handle, I am not sure
[19:08] <FFEMTcJ> chris
[19:08] <hggdh> ah
[19:08] <hggdh> yes indeed
[19:08] <FFEMTcJ> :-)
[19:09] <FFEMTcJ> i saw your email addy, and figured it was
[19:09] <hggdh> OK. I can take you on, but please do not hesitate in asking questions here. Anyone of us that can answer will (eventually) do so ;-)
[19:09] <FFEMTcJ> Ok.. Cool
[19:10] <nigel_nb> hggdh: thanks, will do
[19:10] <hggdh> FFEMTcJ: what is your LP id?
[19:10] <FFEMTcJ> chrisjohnston
[19:13] <FFEMTcJ> if there is a bug with a arcitecture of i386 and the same bug in amd64, should they be left seperate?
[19:13] <hggdh> FFEMTcJ: OK, I marked you in under my tutelage
[19:13] <FFEMTcJ> ok.. cool.. thanks
[19:14] <hggdh> FFEMTcJ: if they are the same bug, no
[19:14] <FFEMTcJ> they are.. both a problem with upgrading grub2
[19:14] <hggdh> everything the same, except arch?
[19:14] <FFEMTcJ> yes
[19:15] <FFEMTcJ> bug 480591 bug 480583
[19:15] <hggdh> OK. you can see if there is an older bug with the same symptoms -- if there is one such, mark both as dups of the older, otherwise make the newest as a dup of the older
[19:15] <ubot4> Launchpad bug 480591 in grub2 "not installed intentionally" [Undecided,New] https://launchpad.net/bugs/480591
[19:15] <ubot4> Launchpad bug 480583 in grub2 "package grub-pc 1.97~beta4-1ubuntu4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1" [Undecided,New] https://launchpad.net/bugs/480583
[19:16] <FFEMTcJ> theres tons of the same error
[19:17] <hggdh> probably the same, but it pays to look at the DpkgTerminalLog.txt, and verify
[19:17] <hggdh> there might be a lot more like these, indeed
[19:24] <nigel_nb> FFEMTcJ: congrats on the mentor... now I have to wait :)
[19:24] <FFEMTcJ> Sorry nigel_nb
[19:24] <hggdh> nigel_nb: did you also ask for one?
[19:24] <nigel_nb> FFEMTcJ: its okay :)
[19:24] <nigel_nb> hggdh: I did
[19:24] <FFEMTcJ> When did you email?
[19:25] <nigel_nb> FFEMTcJ: 2 days ago
[19:25] <FFEMTcJ> hmm
[19:51] <trijntje> hi all. I think I might have found an error in synaptic but I'm not sure. Can someone use 'fast search' and search for xserver-xorg-video-intel
[19:51] <trijntje> when I do that after each "-" the pakketlist goes blank, and when I keep typing packages appear again, is this the expected behavior?
=== popey_ is now known as popey
[19:55] <hggdh> trijntje: I cannot reproduce. But it may be related to the speed of your system, or version of Ubuntu
[19:55] <hggdh> I am running Karmic; as I type the search results are updated
[19:56] <trijntje> hggdh, i'm running karmic 32bit, and dont offend my system ;)
[19:56] <hggdh> heh. I am on amd64; so we should see the same, or thereabout. Let me try again
[19:57] <trijntje> its the letter after the "-", if you type that all packages disappear for me
[19:57] <qense> Should there be a dot after xserver-xorg-videu-intel and before 'when I do'?
[19:58] <qense> as in: typing xserver-(blank screen)xorg-(blank) etc?
[19:58] <hggdh> heh. It only happens for me on the 'v' of 'video'.
[19:59] <trijntje> qense: xserver-xorg-v(blank)ideo
[19:59] <hggdh> oh. BTW, qense, thank you :-)
[19:59] <qense> hggdh: you're welcome
[20:00] <trijntje> hggdh, you're right, it doesnt happen with the x from xorg
[20:00] <qense> btw, yes I can reproduce it
[20:00] <qense> with just the v of video typed everything goes blank
[20:00] <hggdh> I think it can be made in a bug, although with low importance.
[20:01] <qense> yes
[20:01] <trijntje> ill do that, its confusing when you are searching for a package. When you see the empty list you assume its not there
[20:01] <qense> true
[20:04] <trijntje> hggdh and qense, thanks for your time replicating this bug
[20:05] <qense> yw. where is the link? That way we can drop our confirmations.
[20:05] <hggdh> trijntje: you are welcome. Thank you for helping
[20:07] <hggdh> trijntje: ^^^
[20:07] <trijntje> hggdh, qense, still submitting the report, i forgot the apport command ;)
[20:07] <trijntje> ill post the link as soon as i have it
[20:07] <hggdh> ubuntu-bug synaptic
[20:10] <trijntje> https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/480896
[20:11] <ubot4> Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Undecided,New]
[20:12] <qense> trijntje: am replying right now, thanks for the link
[20:13] <trijntje> youre welcome
[20:13] <FFEMTcJ> question.. but 480339 - nxagent... I can't seem to find that in the ubuntu repos.. I believe it should be a bug for the freenx-team.. mark it as invalid and tell them to report the bug to the appropriate team?
[20:13] <FFEMTcJ> uggh.. bug 480339
[20:13] <ubot4> Launchpad bug 480339 in nxcompshad "trying "sudo apt-get install nxagent" package libxcompshad3  not installed  failed to install/upgrade: trying to overwrite  /usr/lib/libXcompshad.so.3 , which is also in package libxcompshad 0:3.2.0-1hardy1" [Undecided,New] https://launchpad.net/bugs/480339
[20:13] <FFEMTcJ> i cant type today
[20:14] <yofel> could bug 434390 be set to triaged?
[20:15] <ubot4> Launchpad bug 434390 in kpackagekit ""Cannot Get Lock" Displayed Over and Over Again From KPackagekit" [Undecided,Confirmed] https://launchpad.net/bugs/434390
[20:15] <qense> trijntje: it always happens when typing the word after the second hyphen
[20:17] <trijntje> qense: try 3270-c
[20:17] <trijntje> for 3270-common
[20:18] <qense> same story indeed
[20:18] <hggdh> yofel: done. Please also always add a comment on your actions on a bug (like adding an upstream bug link)
[20:19] <yofel> hggdh: ok, will do next time :)
[20:19] <hggdh> yofel: thank you -- both both doing it next time and helping :-)
[20:19] <qense> trijntje: type gnome-s
=== toresbe_ is now known as toresbe
[20:19] <WeatherGod> hggdh, I would like to second that sentiment... I have noticed some people marking bugs as dupes, but then not leaving a message to the reporter about what to do
[20:19] <qense> that shows a lot of stuff, but nothing starting with gnome-s
[20:20] <trijntje> qense: same here, thats strange
[20:21] <qense> gnome-sy shows nothing
[20:21] <trijntje> btw, is it possible for me to remove an attachment I added when the bug is nog assigned to me?
[20:21] <hggdh> all actions that change a bug state should be *always* documented
[20:21] <hggdh> trijntje: yes, you should be able to delete the attachment. Click on the 'edit' link
[20:22] <WeatherGod> hggdh, ok, that's what I thought
[20:22] <hggdh> FFEMTcJ: altthough nxagent is being taken from a PPA (and, as such, not accepted as a bug), the error seems to happen on a conflict
[20:22] <hggdh> FFEMTcJ: between the other two packages
[20:23] <trijntje> hggdh, i cannot see that option. I can change tags and description etc, but the attachment are in the first comment, i see no edit for that
[20:23] <hggdh> one way to test is to install the first one -- libxcompshad, and then install libxcompshad3
[20:24] <hggdh> trijntje: can I have the bug #? I may be rusty on permissions, having been in bug-control for quite a long time...
[20:24] <trijntje> qense, should I update the description or will you add it as a comment?
[20:24] <qense> you can do it
[20:24] <trijntje> https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/480896
[20:24] <ubot4> Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Low,Triaged]
[20:26] <FFEMTcJ> hggdh: im not finding a libxcompshad package
[20:27] <hggdh> trijntje: on the right side, under the "Bug attachment" header, you should see the attachments and an "edit" link
[20:27] <hggdh> FFEMTcJ: indeed
[20:28] <dtchen_> libxcompshad-dev: 3.3.0-3-0ubuntu1 500 http://us.archive.ubuntu.com karmic/universe Packages
[20:28] <FFEMTcJ> right.. and there is also the libxcompshad3
[20:28] <trijntje> hggdh, ah, I see it now, thank you
[20:28] <hggdh> urg!!
[20:28] <trijntje> xsession-errors contains quite some personal information
[20:28] <hggdh> trijntje: this reporter has libxcompshad from *HARDY*, running on Karmic
[20:29] <hggdh> trijntje: in that bug? I do not see it
[20:30] <trijntje> hggdh, I just removed the xsessions-errors from that bugreport. I can scrub it and repost if it is needed
[20:30] <hggdh> trijntje: good idea
[20:31] <trijntje> btw, are we talking the same bug here? I know nothing about a hardy package i'm using;)
[20:31] <FFEMTcJ> trijntje: i think he was meaning to tell me that
[20:31] <hggdh> indeed. Sorry trijntje
=== stgraber_ is now known as stgraber
[20:32] <FFEMTcJ> hggdh: i did see that.
[20:32] <FFEMTcJ> i have no idea what to do.. but am curious though
[20:32] <hggdh> FFEMTcJ: so the problem is the reporter has a Karmic install with old packages. I wonder how it happened
[20:33] <FFEMTcJ> beats me
[20:35] <WeatherGod> lemme take a look
[20:35] <hggdh> I am updating it, and asking the reporter how it happened
[20:36] <WeatherGod> talking about bug 480896?
[20:36] <ubot4> Launchpad bug 480896 in synaptic "synaptic doesnt recognise substrings of package names with "-"" [Undecided,New] https://launchpad.net/bugs/480896
[20:36] <hggdh>  no
[20:37] <FFEMTcJ> hggdh: should i just leave it then for someone smarter than I?
[20:38] <trijntje> hggdh, what should i leave in the .xsession-errors file, only things synaptic related or as much as possible?
[20:38] <hggdh> FFEMTcJ: just updated it, refresh the bug.
[20:38] <hggdh> trijntje: ideally, as much as possible
[20:39] <FFEMTcJ> sounds good to me hggdh
[20:40] <trijntje> hggdh, I see, its full of repeats, i guess ill remove those as well, else the file is over 2 MB
[20:42] <hggdh> no prob -- you are talking about the collision detected, I guess
[20:59] <trijntje> hggdh, yes, but i thought i removed that attachment
[20:59] <hggdh> I saw it before you removed
[21:01] <trijntje> ah ok, maybe one day ill go and see what all those errors are ;)
[21:30] <hggdh> ogasawara: ping -- can I get you on private?
[21:30] <hggdh> oh boy, that sounds bad :-(
[21:30] <hggdh> can I *chat* with you in PVT?
[22:07] <nigel_nb> hggdh: ping
[22:08] <nigel_nb> hggdh: sorry, got my internet was down..  just got it back up... customer service isn't great at 3:45 a.m.
[22:08] <hggdh> I am here, nigel_nb
[22:08] <hggdh> heh
[22:09] <nigel_nb> the last msg i got was whats my time zone
[22:09] <nigel_nb> you got my reply?
[22:34] <nigel_nb> is bug 107523 an upstream bug?
[22:34] <ubot4> Launchpad bug 107523 in nautilus "nautilus file menu still has unmount volume option" [Low,New] https://launchpad.net/bugs/107523
[22:57] <hggdh> nigel_nb: I personally do not know, never heard of ltsp
[22:59] <nigel_nb> hm.. I skipping that one..
[23:35] <_Narc_> You got to see it to believe it... Microsoft apparently patented sudo...
[23:36] <nigel_nb> _Narc_: i did see it :(
[23:37] <_Narc_> Someone got to explain to me which kind of experts they're hiring at the Patent Office
[23:37] <_Narc_> I'd really like to know them.
[23:38] <greg-g> _Narc_: the patent office doesn't pay well, so they won't be able to actually get "experts"
=== Hellow_ is now known as Hellow
[23:38] <greg-g> until the USPTO starts to take its employees seriously, this will continue to be a problem
[23:39] <_Narc_> There used to be a time where people filling patents were... Einstein. I guess he too was poorly paid.
[23:40] <_Narc_> If there was one area one would expect to see experts, it's patents. It's technical...
[23:41] <_Narc_> I stop ranting but I'm angry :)
[23:41] <greg-g> _Narc_: well, yes, in theory it is, but in practice it is yet another place where we don't pay people who do us a great service (eg: teachers)
[23:41] <greg-g> yeah, also off topic :)
[23:42] <_Narc_> greg-g: I guess you're right. It's sad. Yeah, sorry for the off topic :)
[23:45] <hggdh> well, here we also do not get paid ;-)
[23:50] <hggdh> _Narc_: any specific area of interest -- like, say, Gnome?
[23:52] <_Narc_> hggdh: Oh, well, not really a specific area, but yes, I guess GNOME would be a good start
[23:53] <_Narc_> hggdh: It's encompassing a lot of things, so.