Riottamicahg: could you help me00:02
micahgRiotta: I can try :)00:02
RiottaI expiriencing bug 441408, with some other ppl it has few duplicates, we tested this bug alot and got some conclusions most of the on the launchpad00:03
ubot4`Launchpad bug 441408 in xserver-xorg-input-evdev "[MASTER] Mouse jumps to bottom corner on click in fullscreen games. New mouses (A4Tech). Related to DGA / DGAMOUSE in SDL." [Low,Confirmed] https://launchpad.net/bugs/44140800:03
Riottaand I'm wondering if I can do some more to fix this bug or help fixing it (I'm not coder/developer tho)00:04
Riottamaybe you can change importance of this bug or point me which door should I knock00:04
* micahg is looking00:07
RiottaI also talked to Ubuntu-X team they asked me to test bleeding edge packages of bug causing package which made it worse so I guess in Lucid it can be a showstopper for some ppl00:10
micahgRiotta: if you're already in touch with Ubuntu-x, I'd say report back to them00:10
Riottawell I'm not in touch they are like hmm not too much interested00:11
micahgxorg 2077000:11
micahgxorg bug 2077000:11
ubot4`Launchpad bug 20770 in kdepim "kmail: kamil doesn't install after upgrade to kde 3.4.2" [High,Fix released] https://launchpad.net/bugs/2077000:11
micahgfreedesktop 2077000:12
ubot4`Freedesktop bug 20770 in Input/evdev "evdev causes uncontrollable mouse in some SDL apps" [Normal,New] http://bugzilla.freedesktop.org/show_bug.cgi?id=2077000:12
BUGabundomicahg: you even found a typo :)))00:12
BUGabundokamil :p00:12
Riottamicahg: thanks00:12
micahgRiotta: I'll add it to the bug00:12
Riottalove ya00:13
RiottaI will bug xorg team now00:17
micahgRiotta: I found the upstream bug, but I don't know what information is relevant, so if someone from the xorg team can update upstream with the important info, that would be good00:19
Riottamicahg: what you mean by important info?00:25
Riottawhat do you need00:25
micahgRiotta: there should be enough in the bug00:28
micahgI just don't know what's relavaent00:28
* micahg triages Firefox00:28
Riottacan someone triage bug 462501 with debian bug 549258 if that's possible01:54
ubot4`Launchpad bug 462501 in libgnome "Missing icons in system menu" [Undecided,Confirmed] https://launchpad.net/bugs/46250101:54
ubot4`Debian bug 549258 in libgnome2-0 "libgnome2-0: Menu icons gone after upgrade to 2.28.0-1" [Normal,Open] http://bugs.debian.org/54925801:54
Riottathanks in advance and good night01:55
micahgfor anyone here, bug 462501 is a dupe of bug 40762101:59
ubot4`Launchpad bug 462501 in libgnome "Missing icons in system menu" [Undecided,Confirmed] https://launchpad.net/bugs/46250101:59
ubot4`Launchpad bug 407621 in libgnome "(design decision) Icons missing from context menu , dialogue buttons , firefox bookmark favicons, system menu" [Wishlist,Confirmed] https://launchpad.net/bugs/40762101:59
* micahg already marked it as such01:59
hggdhmicahg: sorry, I guess I overwrote what you did02:03
hggdhno, I did not. I just commented for nothing02:04
=== jjesse_ is now known as jjesse
=== thekorn_ is now known as thekorn
=== asac_ is now known as asac
=== bdefreese3 is now known as bdefreese
=== bdefreese is now known as bddebian
blackxored what's the appropiate package to file a bug against the Appearance preferences, which has to do where you're using CCSM, there are no options marked in the visual effects tab, I recall that sometime ago (or maybe I'm wrong and that was in fedora), when you have customized your effects through ccsm, there is a marked option for ccsm or custom, or something like that?15:00
blackxored<blackxored> <blackxored> also the indicator applet doesn't shows pidgin on my system15:00
blackxoredany clues?15:04
blackxoredI will probably go after fixing the indicator applet one if someone can confirm it15:04
yofelblackxored: to add the option you need to install simple-ccsm iirc15:04
blackxoredyofel, IMHO this should be more obvious15:05
blackxoredI as an medium user and developer, I'm not that fan of desktop effects, but the obvious process is to go after compizconfig-settings-manager package15:06
yofelblackxored: yes, It took me quite a while to find the other one too15:07
yofelnot sure how to improve that15:07
yofelmaybe add a button to gnome-appearance-properties that allowes you to install simple-ccsm15:08
yofelblackxored: well anyway, to anwser your original question: gnome-appearance-properties is part of the gnome-control-center package15:10
blackxoredyofel, or make compizconfig-settings-manager recommend simple-ccsm seems simpler15:13
blackxoredyofel, but looking at the pkg's description that doesn't seem a good solution at all15:14
yofelwell, I have no idea what would be better in this case15:16
blackxoredwhere I can find the most common uploaders15:16
blackxoredof both packages15:16
blackxoredfor discussing this15:16
blackxoredalso, pidgin isn't showing at indicator-applet15:16
yofelblackxored: you generally want to talk to the maintaner of ccsm and simple-ccsm15:22
yofelblackxored: that would be mvo. Ping him when he's online15:22
yofelblackxored: and did you first ask about the pidgin issue in #ubuntu? That's where support questions should be asked first.15:24
blackxoredyofel, I'll ask again, although I did days ago15:24
yofelwell, I'm a KDE user so I can't help you there15:24
=== aburch_ is now known as aburch
* WeatherGod waves15:54
Riottacan somebody triage bug 441408 with xorg bug 2473715:56
ubot4`Launchpad bug 441408 in xorg-server "[MASTER] Mouse jumps to bottom corner on click in fullscreen games. New mouses (A4Tech). Related to DGA / DGAMOUSE in SDL." [Unknown,Confirmed] https://launchpad.net/bugs/44140815:56
Riottathanks with advance15:56
ubot4`Launchpad bug 24737 in gnome-applets "Keyboard indicator: Funky graphics" [Medium,Invalid] https://launchpad.net/bugs/2473715:56
Riottait has patch release for fixing this bug15:56
WeatherGodRiotta, what more do you want for the xorg one?15:58
WeatherGodit is marked as Triaged and confirmed15:58
Riottayeah but it's triaged with bug which has less relevant information15:58
Riottaand hasn't got a fix present15:59
WeatherGod"its triaged with bug which has less relevant information"?15:59
Riottawell I think if you will triage it with xorg bug 24737 it will be better than xorg bug 2077016:00
ubot4`Launchpad bug 24737 in gnome-applets "Keyboard indicator: Funky graphics" [Medium,Invalid] https://launchpad.net/bugs/2473716:00
ubot4`Launchpad bug 20770 in kdepim "kmail: kamil doesn't install after upgrade to kde 3.4.2" [High,Fix released] https://launchpad.net/bugs/2077016:00
Riottaas it got more needed information for fixing the bug permanently16:01
WeatherGodif it is a dupe, then mark it as such, but you don't "triage it with" some other bug, I don't think16:01
WeatherGodI guess I am not understanding what is going on here... it is still pretty early in the morning for me16:02
Riottamaybe I don't understand triaging16:02
Riottatell me if that's right16:03
WeatherGodas far as I can tell, your job is done for those two bug reports16:03
WeatherGodyou don't have to see bugs to their resolution most of the time16:04
RiottaI think micahg yesterday found on xorg bugzilla xorg bug 20770 which triaged with my bug16:04
ubot4`Launchpad bug 20770 in kdepim "kmail: kamil doesn't install after upgrade to kde 3.4.2" [High,Fix released] https://launchpad.net/bugs/2077016:04
Riottamicahg Riotta: I found the upstream bug, but I don't know what information is relevant, so if someone from the xorg team can update upstream with the important info, that would be good16:04
WeatherGodoh, I think I now know what you are saying16:04
WeatherGodok, don't say triaged in this sense16:05
WeatherGodit is linked upstream16:05
WeatherGodand when talking about upstream bugs, avoid doing the "bug #" thing, because the bots bring up the wrong bug report16:05
Riottaand today after some time of deep search I finally found the right xorg bug and I think it has more relevant info + working clean fix16:05
Riottaokay I keep that in mind16:06
micahgWeatherGod: the bot can pull upstream bugs if labeled properly16:06
WeatherGodok, then use the Also affects project link and set it to another upstream bug report16:06
micahglike freedesktop 2077016:06
ubot4`Freedesktop bug 20770 in Input/evdev "evdev causes uncontrollable mouse in some SDL apps" [Normal,New] http://bugzilla.freedesktop.org/show_bug.cgi?id=2077016:06
WeatherGodah, cool16:06
WeatherGodgood to know16:06
Riottaso dunno if you should re-triage this bug with https://bugs.freedesktop.org/show_bug.cgi?id=24737 this one which I think is more relevant16:07
ubot4`Freedesktop bug 24737 in Input/evdev "Erratic mouse behavior using xf86-input-evdev-2.3.0" [Normal,Resolved: fixed]16:07
Riottaor re-link ye16:07
WeatherGodwhat is the key difference?16:09
Riotta20770 got less information in my eyes it's incomplete even16:10
Riottaand freedesktop 24737 has plenty of information + fix16:11
ubot4`Freedesktop bug 24737 in Input/evdev "Erratic mouse behavior using xf86-input-evdev-2.3.0" [Normal,Resolved: fixed] http://bugzilla.freedesktop.org/show_bug.cgi?id=2473716:11
WeatherGodwell, the key thing to assess is if the bug is the same thing or not16:11
WeatherGodit is kind of like saying that a particular bug report dealing with lack of sound is better than another because it had more info16:12
WeatherGodthe symptom could be caused differently16:12
Riottathey are the same just one is poorly filled16:12
WeatherGodare they?16:12
WeatherGodthe new bug report is explicitly against a particular brand of mouse16:14
WeatherGodA4Tech X-750F16:14
WeatherGodand the fix is against that mouse...16:15
Riottabug 441408 is all about A4tech X7 mice16:15
ubot4`Launchpad bug 441408 in xorg-server "[MASTER] Mouse jumps to bottom corner on click in fullscreen games. New mouses (A4Tech). Related to DGA / DGAMOUSE in SDL." [Unknown,Confirmed] https://launchpad.net/bugs/44140816:15
WeatherGodah, then perfect16:15
Riottaand that other mice, trust and criminal are only rebranded a4tech's16:16
WeatherGodthen yes, this would be appropriate to re-link this bug against that report16:16
Riottaso I think personally that it's better to link it it with that16:16
WeatherGodit also would probably be good to poke the other freedesktop bug to let them know of the possible dupe16:17
* micahg is in a session right now, will look in 45 minutes16:17
Riottayeah I agree16:17
WeatherGodRiotta, good catch16:18
mac_v micahg: crap , my comment on copy paste bug is biting me in the ass! after 2 months :(16:44
mac_vhehe , seems the user Patrick is pretty pissed and is ranting on a couple of other bugs too... yay :)16:57
mrandGrrr... the duplicates meeting at noon is my last chance to attend a bug related session, and it doesn't look like I'm going to be able to get away from the office.   Sorry that I'm going to miss you guys.17:09
WeatherGodI need a second opinion for bug 48414117:19
ubot4`Launchpad bug 484141 in linux "Wireless & Bluetooth on/off inconsistency" [Undecided,New] https://launchpad.net/bugs/48414117:19
WeatherGodI think it is a hotkey issue, but not sure17:19
WeatherGod!info ganeti217:24
ubot4`WeatherGod: Package ganeti2 does not exist in karmic17:24
WeatherGod!info ganeti17:24
ubot4`WeatherGod: ganeti (source: ganeti): Cluster-based virtualization management software. In component universe, is extra. Version 1.2.7-1 (karmic), package size 689 kB, installed size 1680 kB17:24
Riottathanks micahg17:42
micahgnp Riotta17:51
micahgthank you Riotta for finding the better upstream bug :)17:51
WeatherGodmicahg, can I get a second opinion on bug 484141?17:58
ubot4`Launchpad bug 484141 in linux "Wireless & Bluetooth on/off inconsistency" [Undecided,New] https://launchpad.net/bugs/48414117:58
WeatherGodI think it belongs to hotkey, but I am not sure17:58
micahgWeatherGod: in session right now17:58
* micahg will check in an hour17:58
altharais anyone here in the Seattle area?18:11
WeatherGodthis report looks like a serious one: bug 48451418:17
ubot4`Launchpad bug 484514 in linux "Fan never powers up causing cpu overheating and shutdown" [Undecided,New] https://launchpad.net/bugs/48451418:17
WeatherGodprobably might be an acpi issue, but I am hardly an expert on that18:17
FFEMTcJcan someone please wishlist bug 48596218:49
ubot4`Launchpad bug 485962 in gobby "Only make "readable" colors available" [Undecided,New] https://launchpad.net/bugs/48596218:49
FFEMTcJand also bug 48595918:49
ubot4`Launchpad bug 485959 in indicator-applet "Support customizable notification aggressiveness levels for different applications" [Undecided,New] https://launchpad.net/bugs/48595918:49
_lars_FFEMTcJ: 485962 would be a thing upstream should do, and not ubuntu imho18:50
micahg_lars_: wishlisting has nothing to do with upstream or not18:50
_lars_ok, sorry :)18:51
micahg_lars_: np, you can upstream the bug if you like :)18:52
FFEMTcJmicahg: if you dont mind.. id like to learn how to upstream18:52
WeatherGodfor the notification aggressiveness, isn't that already something in gtk?18:52
FFEMTcJwould you help walk me through it?18:52
micahgWeatherGod: idk18:53
micahgFFEMTcJ: go to the upstream tracker, search for duplicates, if no duplicate, file a new bug referencing LP bug, add a bug task in LP to upstream bug18:53
FFEMTcJit would be gnome correct?18:54
micahgfor gobby?18:54
WeatherGod_lars_, I think I see what the OR is requesting18:54
micahgthey use trac18:55
FFEMTcJi just found that18:55
WeatherGod_lars_, if I remember correctly from the days when I dabbled in gtk, I think programmers can set an "aggressiveness" level...18:56
micahgFFEMTcJ: i wishlisted both bugs18:56
FFEMTcJty micahg18:56
WeatherGodhowever, I think the OR is asking for the ability to customize the behavior of those aggressiveness levels18:57
WeatherGodI am not aware of that feature in Gnome18:57
WeatherGodwould be interesting to see such a thing18:57
=== hggdh_ is now known as hggdh
WeatherGodcould someone wishlist bug 484754?19:02
ubot4`Launchpad bug 484754 in gedit "auto insert space between two characters for Kannada text as in word document" [Undecided,New] https://launchpad.net/bugs/48475419:03
WeatherGodwell, I think it is a wishlist item... maybe it really is a bug in the display of those unicode characters?19:04
FFEMTcJmicahg: does that look correct to you? bug 48596219:04
ubot4`Launchpad bug 485962 in gobby "Only make "readable" colors available" [Medium,Confirmed] https://launchpad.net/bugs/48596219:04
micahgWeatherGod: done19:04
micahgFFEMTcJ: looks fine :)19:06
* micahg will mark triaged19:06
micahgFFEMTcJ: oh, you might want to add the image from the user19:07
WeatherGodI think bug 484786 ought to be marked as CVE?  or some sort of security flag?19:09
ubot4`Launchpad bug 484786 in apparmor "Too easy to circumvent AppArmor using btrfs snapshots" [Undecided,New] https://launchpad.net/bugs/48478619:09
micahgWeatherGod: you can flag a security by clicking next to this report is public on top19:11
WeatherGodok, will do19:11
FFEMTcJbug 485076 should be wishlisted... i dont see a problem with it, but it is true19:12
ubot4`Launchpad bug 485076 in gobby "Closing Gobby opens confirmation alert with the word "nevertheless"" [Undecided,New] https://launchpad.net/bugs/48507619:12
micahgFFEMTcJ: that would be Low actually19:13
micahgsince the point is incorrect grammar usage19:13
FFEMTcJis it incorrect though?19:13
WeatherGodvery much so19:13
WeatherGodI *hate* that word19:13
WeatherGodmakes me cringe19:14
FFEMTcJI guess nevertheless do you want to close gobby would be more correct19:14
klslowikhi, everybody19:14
* WeatherGod smacks FFEMTcJ19:14
FFEMTcJwell, i cant make it low either... lol19:14
WeatherGodI would mark it as a string fix19:14
micahghi klslowik19:14
klslowikI find some problem with install root-system in ubuntu 9-1019:14
FFEMTcJand should that also be upstreamed then?19:14
micahgFFEMTcJ: yes19:15
micahgFFEMTcJ: I'll mark it low then19:15
WeatherGodheh, go figure... it is in Merriam-Webster19:15
FFEMTcJshould i be able to mark it low? or is that reserved to members also?19:15
klslowikI have problem with dependences libkrb5319:15
micahgWeatherGod: with that usage?19:16
FFEMTcJWeatherGod: i know it is a word19:16
FFEMTcJi just dont know if the usage is correct..19:16
FFEMTcJi think the way i wrote it would be 'more correct'19:16
WeatherGodit means "in spite of"19:16
FFEMTcJright.. inspite of still being connected, do you want to close19:17
WeatherGodstill, the message should be simple19:17
WeatherGodso, say "in spite of"19:17
WeatherGodshorter than nevertheless19:17
FFEMTcJnevertheless, i have reported it to gobby19:17
* WeatherGod smacks FFEMTcJ19:18
WeatherGodusually, I am not a grammar nazi....19:18
WeatherGodno, really!19:18
micahgnevertheless, using nevertheless is spiteful :D19:18
WeatherGodI just really don't like "nevertheless"19:18
WeatherGodsame with "nonetheless"19:19
* FFEMTcJ takes not to use nonetheless and nevertheless in ubuntu-bugs whenever possible19:19
FFEMTcJanything for you19:20
micahgWeatherGod: I marked the security vulnerability as private for the moment19:20
FFEMTcJuh oh19:20
WeatherGodok... it does seem to be one of those law of unexpected consequences things19:20
FFEMTcJwhat the crap is up with launchpad19:20
FFEMTcJi keep getting timeouts19:20
WeatherGoddunno, works fine for me19:23
FFEMTcJwould the most recient comment saying its been fixed in the experimental version (the color bug) change the status at all?19:23
klslowikmy other problem with notif-osd. when I upgrade from 9.04 to 9.10 my notif window have only green background with no message19:24
micahgFFEMTcJ: it will when it's polled19:24
WeatherGodklslowik, sorry for ignoring you there...19:25
micahgFFEMTcJ: which bug?19:25
WeatherGodkinda got lost in my grammar rant...19:25
WeatherGodklslowik, so what seems to be the issue?19:25
FFEMTcJbug 48596219:26
ubot4`Launchpad bug 485962 in gobby "Only make "readable" colors available" [Medium,Confirmed] https://launchpad.net/bugs/48596219:26
klslowikin 9.04 I have message window on black background and when I upgrade to 9.10 message wndow loks like some graphics card crasches19:26
klslowikI have ATI Mobile RADEON 7500 card19:27
micahgFFEMTcJ: I updated the status/importance on bug 48507619:27
ubot4`Launchpad bug 485076 in gobby "Closing Gobby opens confirmation alert with the word "nevertheless"" [Undecided,New] https://launchpad.net/bugs/48507619:27
WeatherGodklslowik, does it crash, or just looks like a mess?19:27
micahgFFEMTcJ: yes19:28
klslowikwhen graphics card crasches its generate some random picture, in notif-osd in 9.10 my message window look like this19:29
micahgFFEMTcJ: I forgot one thing about upstreaming :) test with latest devel release if possible :)19:29
micahgif it's a wishlist item19:29
WeatherGodklslowik, I think you ought to file a bug report, and upload a screenshot19:30
FFEMTcJmicahg: im confused.. would it still be triaged?19:30
WeatherGodfile it against the notif, but be sure to mention the graphics card19:30
micahgFFEMTcJ: yes19:30
klslowikwhere can I send it ?19:30
micahgbut maybe not upstreamed19:30
micahgugh, I guess I confused myself19:30
WeatherGodklslowik, you using 9.10 right now?19:31
klslowikno, I install again 9.04 where everything it's ok19:31
WeatherGodok, then use bugs.launchpad.net to report the bug19:31
klslowikbut I can to upgrade again to 9.1019:32
WeatherGodbut be sure to mention that it is for 9.1019:32
klslowikok, thank you very much19:32
WeatherGodyeah, we will need the screenshot to understand the issue better19:32
WeatherGodso upgrading to 9.10 would be good to do19:32
WeatherGodand then you can use ubuntu-bug to report a problem automatically19:33
micahgFFEMTcJ: if it's fixed upstream and not in ubuntu, it won't affect the ubuntu bug task19:33
micahg!status | FFEMTcJ19:33
ubot4`Factoid 'status' not found19:33
WeatherGodmichag, have you looked at bug 484514 yet?19:38
ubot4`Launchpad bug 484514 in linux "Fan never powers up causing cpu overheating and shutdown" [Undecided,New] https://launchpad.net/bugs/48451419:38
WeatherGodgot another fan one here as well... bug 48487519:48
ubot4`Launchpad bug 484875 in linux "Nvidia GPU overheating on Toshiba P100" [Undecided,New] https://launchpad.net/bugs/48487519:48
micahgWeatherGod: have you seen this: https://wiki.ubuntu.com/DebuggingACPI19:54
WeatherGodno, I haven't... this is good info to have19:55
micahgWeatherGod: most of the information should be added by apport now19:56
WeatherGodis there a package hook, like acpid?19:57
micahgno, it's the linux package19:57
WeatherGodok, so I see the uname and lspci...19:58
WeatherGodok, I am gonna have them add some more info19:59
micahgwhat else, I think everything is there already19:59
micahgdmidecode is in the description already19:59
micahgthe bios info19:59
WeatherGodoh.... right.... that's in the summary20:00
WeatherGodand then proc stuff would have the acpi info20:01
WeatherGodand then the one with the problem on resume should follow the DebuggingKernelSuspend proceedure20:02
micahgmost likely20:07
WeatherGodbug 485041 should either be a wishlist or hundred papercuts20:41
ubot4`Launchpad bug 485041 in network-manager-applet "Order of available wireless networks should be by strength, not alphabetical." [Undecided,New] https://launchpad.net/bugs/48504120:41
WeatherGodshould also be fairly easy to address20:42
micahgWeatherGod: done20:45
micahgWeatherGod: still needs to be triaged20:45
WeatherGodin what way?20:47
WeatherGodare there any SOPs for foobar-ed system upgrades (from Intrepid to Karmic)?20:54
hggdhJust a warning: I will be unavailable until the end of next week. someone please keep looking at the mentorship requests21:34
hggdhand... I am gone. See you all next next week ;-)21:34
qensepanic! What shall we do now?! \n More serious though, is anyone else actually keeping a list of the mentorship requests?21:37
pedro_qense, yes21:38
qensegood, is there a wiki page for it?21:38
pedro_qense, the list is at the wiki page now https://wiki.ubuntu.com/BugSquad/Mentors21:38
dogatemycomputerGreetings.   I would like to learn how to Triage bugs.  Is there someone who has some time (either now or later) to go through Triaging a couple dozen bugs with me?21:42
qensedogatemycomputer: I would suggest to sign up for the mentorship program. It is explained in detail at https://wiki.ubuntu.com/BugSquad/Mentors21:42
qenseYou can sign up for it by sending a mail to our mailist, but please make sure you read the requirements first.21:43
dogatemycomputerI went through the process and sent an email as per the wiki but have not received a response.  I assume someone will eventually get back to me?21:43
qenselets have a look if you're on the list21:43
qensewhat name did you use when sending the mail?21:43
dogatemycomputerI sent the email with a brief introduction/timezone/time available, provided my launchpad ID, signed the code of conduct and have been hanging out on IRC when I have time.21:44
dogatemycomputeror dogatemycomputer .. not sure which 'name' you were referring too.21:44
dogatemycomputerDavid Walker21:45
qenseI see21:45
dogatemycomputerShould I send another email?  I'm happy too.   I just assumed they were busy.21:45
qenseYou're not on the list yet, we're in a transition stage, so you must have been missed out. I'm adding you now.21:45
dogatemycomputerI appreciate your assistance!21:46
qenseyou're welcome21:46
dogatemycomputerI guess I shall wait for someone to contact me then?21:46
qensedogatemycomputer: did you read this? https://lists.launchpad.net/ubuntu-bugcontrol/msg00429.html21:47
dogatemycomputerNo.  I never received anything.   I will sign up for the list.  My mistake!21:48
qenseI can't find the details you said you provided in your application, but you were added to the column of students of Greg-G21:48
qensenot your mistake, you can't subcribe21:48
qensehe should have CC'ed you, you can't join the list without being a member of ubuntu-bugcontrol21:48
qenseif you want to be a member of ubuntu-bugcontrol you need to have demonstrated you can triage bugs properly21:49
dogatemycomputerAhh..   Okay.. I don't see his email in the posting.   How should I follow-up with him?21:49
qenseping greg-g21:49
qensenow we've written down his IRC nick and he should be noticed ;)21:50
dogatemycomputerAhh.. I was going to "email him at this address with any questions" so I wanted to make sure I didn't miss his email address.21:50
dogatemycomputerI'll drop him a line here.21:51
dogatemycomputerI sent him a message.  Thank you for your help!   I will now wait for his response.21:51
qensehe should have noticed me mentioning his IRC name, maybe he'll appear here soon.21:52
qenseyou're still welcome21:52
dogatemycomputerWhen in college we used to leave ourselves logged into IRC even when away.  Is that still appropriate here?22:15
=== Flare183_ is now known as Flare183
dogatemycomputerI guess that answers my question.  :-)22:36
mranddogatemycomputer: yes, as long as you can follow https://wiki.ubuntu.com/IrcGuidelines22:36
dogatemycomputerI should have known there would be a wiki for that!  :-)22:37
mrandYep - when in doubt, go looking the wiki page ;-)22:38
Riottaubuntu has wiki for almost everything :D22:38
dogatemycomputerI love it:   "Don't be annoying"22:39
dogatemycomputerIt is sad you have to put that in a Wiki.   Of course if it is missing from the Wiki then someone would say, "It doesn't say I can't be annoying."22:40
qensejudy: did you have a look at the ~/.cups/lpoptions file?22:40
judyqense, hey, didn't I just see you somewhere?  :)22:41
judyqense, I have no ~/.cups22:42
qenseWhat about /etc/cups/lpoptions and /etc/cups/printers.conf ?22:43
judyqense, I don't have an lpoptions in /etc/cups either...22:44
qenseok, that doesn't matter22:44
qensewhat is in /etc/cups/printers.conf ?22:44
judyqense, http://pastebin.com/m796aa32522:45
qenseIt is weird you're still having troubles, because bug 382379 should have been closed at 2009-06-2922:45
ubot4`Launchpad bug 382379 in poppler "pdftops CUPS filter has several problems" [High,Fix released] https://launchpad.net/bugs/38237922:45
judyThat's what I was thinking22:45
qenseWhat drivers are you using for your printer?22:46
judyI got them from brother22:46
judythe glp-ed ones fo rthe 7820N22:46
qenseDo you have brother-cups-wrapper-laser installed and is the driver you mentioned from that pachage?22:49
qenseYou could try the Debian drivers from Brother - Printing & Scanning & Fax drivers.22:49
judyI've got those, I think I instlaled the laser wrappers as well.  I'm heading out for a week though, so I'll let this sit until I get back22:50
judyThank you so much though for helping; hopefully I talk ot you when I get back22:51
qenseI'm off as well. bye!22:52
utnubuuserHello - I recently set my thinkpad up with a second monitor, then tried to switch to console with Alt+F2.  Though the dual-monitor works ok under xserver, when I switched to console, the text was almost illegibly faint.23:18
utnubuuserThis is in Hardy Heron on a Thinkpad X31.  I'm posting this here, because I couldn't file a bug a lauchchpad successfully.  (keeps timing out).  If someone here is able to file a report for me...  I can found on the Ubuntu forums as utnubuuser if direct contact is preferred.  Thanks23:21

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