[03:38] <btm> Bug ##
[03:38] <btm> Bug ##
[03:38] <btm> realistic circumstances, directly cause a security vulnerability. These are done by the security team and are documented at SecurityTeam/UpdateProcedures.
[03:38] <btm> #
[03:38] <btm> Bugs which represent severe regressions from the previous release of Ubuntu. This includes packages which are totally unusable, like being uninstallable or crashing on startup.
[03:38] <btm> #
[03:38] <btm> Bugs which may, under realistic circumstances, directly cause a loss of user data
[03:38] <btm> # Bugs which do not fit under above categories, but (1) have an obviously safe patch and (2) affect an application rather than critical infrastructure packages (like X.org or the kernel).
[03:38] <btm> # For Long Term Support releases we regularly want to enable new hardware. Such changes are appropriate provided that we can ensure to not affect upgrades on existing hardware. For example, modaliases of newly introduced drivers must not overlap with previously shipped drivers.
[03:39] <btm> # New versions of commercial software in the Canonical partner archive.
[03:39] <btm> #
[03:39] <btm> oops.
[03:39] <nigel_nb> btm: what are you trying to do?
[03:40] <btm> Bug #327753 is fixed by ruby in karmic. I don't think an SRU for jaunty is justifiable from usage. Would you use nominate for release to indicate the fixes relation to releases?
[03:40] <ubot4> Launchpad bug 327753 in rcov "backtrace with 'stack level too deep'" [Undecided,New] https://launchpad.net/bugs/327753
[03:40] <btm> nigel_nb: learn to control my clipboard? :)
[03:41] <nigel_nb> btm: :)
[03:49] <btm> Since it is ultimately fixed in ruby, and rocv just had workarounds (although the version of rcov in sid doesn't even use ruby's rexml anymore) should I mark rcov invalid and mark ruby fix released since the current version of ruby1.8 in karmic contains an upstream fix?
[03:57] <micahg> btm: if an fix is actually in a released package and you know what the fix is, then you can mark fix released
[03:57] <micahg> btm: please note the version that fixes and any upstream related bugs
[03:58] <btm> micahg: should I prepare an SRU for jaunty, mark that won't fix, or just leave it open?
[04:02] <btm> open being triaged/wishlist I suppose.
[04:15] <micahg> btm: if it qualifies, if you want
[04:17] <btm> micahg: alright, thanks. I'm going to let it sit because it's pretty low on my priorities since it is fixed in karmic.
[04:19] <nigel_nb> hey micahg :)
[04:19] <micahg> hi nigel_nb
[04:19] <nigel_nb> when a user complains about webcam not working with empathy, what are the details he should be giving, bug 482974
[04:19] <ubot4> Launchpad bug 482974 in empathy "1. can't use my webcam with Empathy and ubuntu 9.10" [Undecided,New] https://launchpad.net/bugs/482974
[04:21] <micahg> nigel_nb: I would think to check to see if it works in a program like cheese
[04:21] <micahg> that way you know if it's empathy (or one of its libraries) or the kernel
[04:21] <nigel_nb> micahg: he says it works under some aMSN
[04:22] <micahg> bcurtiswx: you there?
[04:23] <micahg> nigel_nb: you for sure want to have the second issue filed as a separate bug or let the reporter know if a bug already exists for it
[04:23] <nigel_nb> micahg: I'm exploring upstream empathy bugs for something
[04:24] <micahg> ok, you can check in LP also
[04:35] <nigel_nb> micahg: I think its something to do with MSN protocol
[04:39] <micahg> nigel_nb: ok, feel free to check upstream for a bug, if you don't find one, file one
[04:39] <nigel_nb> ok
[04:39] <micahg> nigel_nb: BTW, you can edit the LP task to point to upstream empathy
[04:40] <nigel_nb> huh?
[04:40] <micahg> nigel_nb: actually, reading from upstream locale might be important
[04:40] <nigel_nb> the problem here is
[04:41] <nigel_nb> empathy's upstream is gnome and telepathy's upstream is freedesktop
[04:41] <nigel_nb> now I'm not sure which one is the upstream for this issue
[04:41] <micahg> nigel_nb: there's a bug task for LP that's invalid, you can change it to empathy so the task list isn't cluttered
[04:41] <micahg> nigel_nb: which issue?
[04:41] <nigel_nb> the MSN trouble
[04:41] <micahg> which one?
[04:41] <nigel_nb> the list not getting populated completely
[04:42] <micahg> a new bug needs to be filed
[04:42] <micahg> tell the user to use ubuntu-bug this time
[04:42] <micahg> nigel_nb: one issue per bug...
[04:42] <nigel_nb> empathy has hook?
[04:42] <micahg> there should be a response
[04:43] <micahg> nigel_nb: no, but we'll get version and locale info
[04:43] <nigel_nb> true
[04:43] <nigel_nb> I'll ask user to check with cheese and report back too
[04:43] <nigel_nb> I trust cheese more than any other software
[04:47] <nigel_nb> micahg: how do we get camera information?
[04:47] <nigel_nb> i dont find any pointers
[04:48] <micahg> idk
[04:54] <nigel_nb> same here :P
[05:08] <nigel_nb> off for the day... later micah
[08:05] <thekorn> good morning
[08:06]  * thekorn kicks wiki.ubuntu.com *hard*
[08:08] <jmarsden> thekorn: It seems to be back up, for me... ?
[08:14] <thekorn> jmarsden: lucky you ;)
[11:00] <edmunds_> hi everyone! I just installed 9.10 on Acer TravelMate2424, all works fine except one - after restart don't have access to panels and menus - showing stalled. it happens time by time. what is it?
[12:44] <alvin> There is a trivial bug in a multiverse package (libmotif3, bug 374907) that is a showstopper here. It is fixed upstream a few years ago, but not in Debian. Do I add 'needs-packaging' to the bug, or will that just add confusion?
[12:44] <ubot4> Launchpad bug 374907 in openmotif ""*** buffer overflow detected ***" abort in MrmOpenHierarchyPerDisplay() " [Undecided,Confirmed] https://launchpad.net/bugs/374907
[13:34] <bdrung_> alvin: need-packaging is for packages, that are not in the archive IIRC.
[13:36] <alvin> bdrung_: Thanks, I'll leave it alone then. (Is there an approved needs-upgrading tag?)
[13:37] <bdrung_> alvin: dunno.
[13:37] <bdrung_> alvin: the debian package is orphaned.
[13:37] <alvin> bdrung_: Does that mean there is no maintainer?
[13:37] <bdrung_> alvin: yes. therefore there is no upload for a long time
[13:38] <bdrung_> alvin: http://packages.qa.debian.org/o/openmotif.html
[13:39] <alvin> bdrung_: Thanks for finding that out. It's bad news. The main application on that server needs motif.
[13:40] <bdrung_> alvin: your welcome. someone, who cares about the package, should adopt the package and update it to the latest version. then it will be synced to ubuntu automatically.
[13:42] <alvin> bdrung_: Would buying server support at Canonical fix this? Maybe they can update the package.
[13:43] <bdrung_> alvin: is the package in main?
[13:43] <alvin> bdrung_: no
[13:43] <bdrung_> alvin: then probably not.
[13:43] <alvin> bdrung_: It's in multiverse
[13:43] <alvin> aw
[13:44] <bdrung_> alvin: they support main and restricted.
[13:46] <alvin> bdrung_: Thanks for the information. I'll need to think about it. We're using a commercial application that uses motif. That application is the single most important piece of software in this company. It supports in Red Hat (where this bug is fixed). We would rather use Ubuntu, but this is a showstopper, small as it is.
[13:48] <bdrung_> alvin: finding someone, who cares for the package, would be the best solution. paying some for packaging the latest version would be an alternative
[13:49] <alvin> bdrung_: Yes, but I'm also thinking of the future. Paying Canonical would be ideal. Just to be sure, I'll ask them if it can be done.
[13:49] <bdrung_> alvin: yes, asking does not hurt
[13:50] <bdrung_> alvin: depending on the company size, you can train one employee to packaging and then he/she can adopt the package
[13:52] <alvin> bdrung_: We're too small for stuff like that. :-) I would be that employee. I patched the package for now, but I'm hardly a programmer.
[13:53] <bdrung_> alvin: for packaging you do not have to be an programmer. you only have to know some tool.
[13:53] <bdrung_> alvin: packaging is working in the terminal. basic shell knowledge is required.
[13:54] <alvin> bdrung_: Well, maybe I'll do it.
[13:55] <bdrung_> alvin: there are people, who can answer questions and help.
[13:57] <alvin> bdrung_: Well, learning how to package wouldn't be bad. I'll try it.
[13:57] <kklimonda> alvin: if you decide to work on the package you can join #ubuntu-motu and ask questions. We also have a pretty good documentation about packaging
[13:57] <bdrung_> alvin: it's fun.
[13:57] <kklimonda> indeed
[13:57] <alvin> ah, so I can learn how to package for Ubuntu, instead of doing stuff in Debian?
[13:58] <bdrung_> alvin: and you will see, that other people benefit from your work
[13:58] <alvin> bdrung_: I can live with that. After all, I'm doing that too.
[13:58] <bdrung_> alvin: packaging for ubuntu or debian is nearly the same (there are some small differences)
[13:59] <kklimonda> alvin: well - obviously the best way would be to adopt package in Debian but it's easier to get going with maintaining in Ubuntu
[13:59] <alvin> Aha, well, thanks for the motivation. I have to go now, but I'll certainly try to package a newer version and get it in Ubuntu.
[14:00] <bdrung_> alvin: bringing it into debian first would be the best solution (therefore debian would benefit, too)
[14:01] <alvin> bdrung_: In that case, i'll try to put it in Debian.
[14:01] <bdrung_> great
[14:02] <bdrung_> alvin: starting point: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=379258
[14:02] <ubot4> Debian bug 379258 in wnpp "O: openmotif -- Open Motif" [Normal,Open]
[14:02] <alvin> bookmarked
[14:03] <bdrung_> alvin: you can bookmark http://packages.qa.debian.org/o/openmotif.html too
[14:03] <alvin> done
[14:03] <alvin> ok, I have to go now. Thanks for everything!
[14:04] <bdrung_> alvin: you might want to go into #debian-mentors on OFTC
[14:04] <alvin> ow, just writing this one down
[15:04] <bddebian> Boo
[15:06] <thekorn> boing bddebian
[15:07] <thekorn> ;)
[15:07] <bddebian> Hi thekorn :)
[17:33] <elMariachi> hi
[17:33] <elMariachi> I'd like to draw your attention on this bug: https://bugs.launchpad.net/ubuntu/+bug/461163
[17:34] <ubot4> Launchpad bug 461163 in ubuntu "Gnome Freezes -- Ubuntu 9.10 -- big time freezes." [Undecided,Confirmed]
[17:34] <elMariachi> yap
[17:34] <elMariachi> :)
[17:36] <WeatherGod> long report
[17:36] <elMariachi> It's quite a big thing imo. Would be great, if you guys could have a closer look.
[17:39] <WeatherGod> the problem with bug reports like these is that it starts off very vague with a rather generic symptom...
[17:39] <WeatherGod> then other people start posting "me too!" statements instead of posting their own bug report
[17:40] <WeatherGod> it is much easier for us to spot a problem with many bug reports, as opposed to one mega bug report
[17:41] <WeatherGod> as best as I can tell, it seems to be a compiz problem with certain video drivers
[17:43] <WeatherGod> and then some others might be experiencing lock-ups due to issues with cpu frequency scaling
[17:44] <WeatherGod> which is a completely different issue, and then they get upset at some of the suggested fixes not working for them
[17:44] <WeatherGod> it is really hard to pick this one appart
[17:48] <WeatherGod> there does seem to be a common theme of the intel graphics card
[17:53] <WeatherGod> I am gonna ask these people to file their own bug reports... this is just too confusing to work with
[18:03] <elMariachi> WeatherGod: Thank you
[18:04] <WeatherGod> np
[18:07] <elMariachi> It's not only intel cards btw. I'm using an ATI card..
[18:08] <WeatherGod> right, this is why I wanted to get these reports separated with standardized replies
[18:08] <elMariachi> i see
[18:08] <WeatherGod> that way, I can organize and group the dupes accordingly
[18:08] <WeatherGod> a computer freezing is such a generic symptom
[18:09] <elMariachi> :)
[18:09] <WeatherGod> it is like someone having a fever
[18:09] <WeatherGod> Only Dr. House could diagnose someone from just that symptom alone
[18:09] <elMariachi> :D
[18:11] <WeatherGod> but, I also sympathize
[18:11] <WeatherGod> there are way to many bug reports, and not enough people like me, and reports do fall through the cracks
[18:11] <elMariachi> Gonna write my own report now
[18:11] <WeatherGod> good, thank you
[18:20] <elMariachi> "Sorry, something just went wrong in Launchpad."
[18:20] <elMariachi> ...
[18:21] <WeatherGod> were you filing through the website or using ubuntu-bug?
[18:22] <elMariachi> through the website, because i don't know the package in which the bug occurs
[18:22] <elMariachi> https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect
[18:22] <elMariachi> i was using this url
[18:23] <WeatherGod> ok, well, for now, file it against Ubuntu, I'll reassign it later as I gather more info
[18:23] <WeatherGod> that is the correct url
[18:24] <elMariachi> hm, still a timeout error
[18:25] <WeatherGod> heh, go figure
[18:28] <WeatherGod> micahg, I got a user here who can't seem to file a bug report
[18:29] <WeatherGod> launchpad is giving him timeouts
[18:29] <WeatherGod> is the server having issues or something?
[18:29] <micahg> WeatherGod: idk, possibly
[18:30] <micahg> WeatherGod: have the user try again in 15 minutes
[18:30] <WeatherGod> elMariachi: --^
[18:30] <elMariachi> "Error ID: OOPS-1431G2192" if that is of any help
[18:30] <ubot4> https://lp-oops.canonical.com/oops.py/?oopsid=1431G2192
[18:30] <elMariachi> yeah, i'll check it later
[18:31] <WeatherGod> warthogs?
[18:31] <elMariachi> ?
[18:31] <WeatherGod> if you click on that link, there is a message to the user regarding warthogs
[18:32] <WeatherGod> just seems funny
[18:32] <elMariachi> in deed
[18:32] <elMariachi> didn't recognize it
[18:41] <Supremacy> hi there, i have a bit of a problem with version 9.10 and jaunty. i am able to use the internet for a few minutes, irc, browse etc, but after around 10 minutes, it looses connection (cant browse any pages) but i remain connected to irc, until i deliberately quit, inwhich case i cant log on again
[18:42] <WeatherGod> what are you using to connect to the internet?
[18:42] <WeatherGod> wireless? ethernet?
[18:42] <Supremacy> if i restart pc immediately i still cant connect, but after restarting a few hours later, the connection comes back for another 10 min or so
[18:42] <Supremacy> ethernet
[18:42] <WeatherGod> dsl, cable?
[18:43] <Supremacy> i thought it might be just jaunty version, so i waited for 9.10 and i still have the same problem
[18:43] <Supremacy> dsl
[18:43] <Supremacy> (everything works fine in windows though)
[18:43] <WeatherGod> of course...
[18:43] <Supremacy> hehe
[18:43] <WeatherGod> so, I take it that you are dual-booting?
[18:44] <Supremacy> yes
[18:44] <WeatherGod> have you tried booting into windows after losing your connection?
[18:44] <Supremacy> yea, it works fine after that
[18:45] <WeatherGod> ok
[18:45] <WeatherGod> what router are you using?
[18:45] <Supremacy> umm, telkom adsl 5100
[18:45] <Supremacy> has 3 pc's connected to it
[18:46] <WeatherGod> ok
[18:46] <WeatherGod> do this... file a bug report after regaining your internet connection.
[18:46] <WeatherGod> File the bug against the network-manager package
[18:47] <WeatherGod> be sure to state what model/brand router you are using, and the brand/model of your ethernet card
[18:47] <WeatherGod> also note that the hardware works fine on windows
[18:47] <Supremacy> alright
[18:48] <Supremacy> how do i choose to report the network manager package?
[18:48] <WeatherGod> and if no one responds to your bug report after a few days, just jump back here and poke us a bit
[18:48] <Supremacy> lol
[18:48] <WeatherGod> you could go to the network-manager page and "Report A Bug" that way
[18:48] <Supremacy> ubuntu-bug network-manager?
[18:48] <WeatherGod> that too
[18:48] <Supremacy> k great
[18:49] <WeatherGod> np
[18:49] <Supremacy> alright, brb
[18:49] <Supremacy> thanks
[18:49] <Supremacy> :)
[18:49] <yofel> hm, what was the policy on apport not allowing to report bugs about ppa packages again?
[18:49] <WeatherGod> i don't know... never heard about that
[18:50] <yofel> apport gives a 'The package is not a genuine Ubuntu package' message if the package doesn't come from the primary archive
[18:51] <yofel> makes sense for packages that come from somewhere else, like opera, but it would be nice to be able to report bugs about ppa packages
[18:51] <WeatherGod> heh, maybe you should ask micahg or hggdh about that
[18:51] <WeatherGod> yeah, it would
[18:54] <yofel> meh, whishlist - bug 443961
[18:54] <ubot4> Launchpad bug 443961 in apport "Given that ubuntu-bug is now needed for all bug reports, non-genuine packages should be allowed." [Wishlist,Triaged] https://launchpad.net/bugs/443961
[18:54] <FFEMTcJ> hey WeatherGod / yofel
[18:55] <yofel> hi FFEMTcJ
[18:55] <WeatherGod> hi
[18:55] <hggdh> yofel: the archive from where the package was installed must be still available
[18:56] <yofel> hggdh: that means? apt-cache has to give a repos on policy?
[18:56] <hggdh> for PPA packages: this is still under discussion BUT right now, with very few exceptions, PPA packages are maintained by the authors, and are not accepted as Ubuntu bugs
[18:56] <yofel> ah
[18:57] <yofel> ok, that answers my question for now
[18:57] <hggdh> yes, apt-cache has to give an *official* repo on policy
[18:58] <hggdh> the point, for PPAs, is that LP does not offer native support (and apport offers none)
[19:02] <yofel> *sigh* it would be nice though if apport would at least give the report details with a 'save to file' option instead of just erroring out :(
[19:03] <FFEMTcJ> Can someone wishlist bug 490935 please
[19:03] <ubot4> Launchpad bug 490935 in thunderbird "Non properly a bug: it is not possible to modify email "subject"" [Undecided,New] https://launchpad.net/bugs/490935
[19:03] <WeatherGod> doesn't it have something in the case that you are in offline mode?
[19:05] <yofel> WeatherGod: apport-cli gives  a 'save to file for later use' option
[19:05] <yofel> WeatherGod: but it still fails BEFORE that if you want to report a ppa version
[19:05] <WeatherGod> oh, I see
[19:05] <WeatherGod> that sucks
[19:06] <yofel> well, I guess that's to prevent users to still make reports about ppa packages to lp.
[19:07] <yofel> but right now reporting a ppa bug to the ppa owner is only possible over mail or other direct communication
[19:08] <WeatherGod> hmm, kinda defeats the purpose of hosting the projects on launchpad if they can't get bug reports
[19:10] <FFEMTcJ> hmm.. how do I add a second package for somethign that a bug eggects
[19:10] <FFEMTcJ> effects
[19:10] <yofel> FFEMTcJ: did you add the bugwatch to the thunderbird bug?
[19:11] <FFEMTcJ> yes
[19:11] <FFEMTcJ> did I do something wrong?
[19:11] <yofel> FFEMTcJ: can you please post a comment like the 'upstreamed' template from the ffx extension if you do that, so that the reporter understands what's happening? Thanks.
[19:12] <FFEMTcJ> I was lookin for that and then got side tracked.. lol
[19:12] <yofel> ^^
[19:14] <Supremacy> hey WeatherGod
[19:14] <Supremacy> added
[19:14] <Supremacy> https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/490976
[19:14] <ubot4> Launchpad bug 490976 in network-manager "Ubuntu looses internet connection after 10 minutes." [Undecided,New]
[19:15] <Supremacy> think i covered everything?
[19:15] <WeatherGod> looking right now
[19:18] <WeatherGod> could you include your dmesg file as well, during a session where you have connection, lose it, and then get it back
[19:18] <WeatherGod> also, the other computers, what OS are they running?
[19:18] <Supremacy> all windows, this is the only 1 running ubuntu
[19:18] <Supremacy> how do i get this dmesg?
[19:19] <WeatherGod> it is /var/log/dmesg
[19:19] <Supremacy> no worries anyway, ive lost connection already
[19:19] <WeatherGod> do note that it is replaced at each reboot
[19:19] <WeatherGod> but, we are still talking
[19:21] <WeatherGod> and, apparently no longer...
[19:24] <Supremacy> hmm
[19:24] <Supremacy> sorry
[19:24] <Supremacy> used to irc flashing
[19:24] <Supremacy> >_>
[19:24] <Supremacy> copied over dmesg file to hdd where i can access it in windows
[19:24] <WeatherGod> go figure
[19:24] <WeatherGod> ok
[19:25] <Supremacy> hmm
[19:25] <Supremacy> using google's cache now, and its using ip address instead of url
[19:25] <Supremacy> and it wants to load
[19:26] <WeatherGod> so, using IP addresses, it works fine?
[19:26] <Supremacy> seems to be, just loaded an ip that i havent used before
[19:26] <Supremacy> but no domains work
[19:26] <Supremacy> can u perhaps give me ip of google.co.za?
[19:26] <Supremacy> please
[19:27] <WeatherGod> interesting... that certainly would explain the symptoms
[19:27] <WeatherGod> sure, give me a sec
[19:27] <WeatherGod> 74.125.77.104
[19:27] <Supremacy> yea, that loads perfectly
[19:27] <Supremacy> but i cant load google.co.za
[19:28] <WeatherGod> ok, time to change your DNS settings
[19:29] <Supremacy> ie? :P
[19:29] <WeatherGod> well, you could use OpenDNS
[19:30] <WeatherGod> I believe their IP number is 208.67.222.222
[19:30] <WeatherGod> and 208.67.220.220
[19:30] <WeatherGod> you can set those in your network manager settings
[19:31] <WeatherGod> keep in mind, OpenDNS isn't perfect, and there are plenty of things to consider about them
[19:31] <Supremacy> im a bit lost
[19:31] <Supremacy> :P
[19:31] <Supremacy> wat must i do? :S
[19:31] <Supremacy> <---- linux noob
[19:32] <WeatherGod> ok... give me a second to look up the text files
[19:32] <Supremacy> thanks
[19:32] <WeatherGod> ok, you can set the nameservers in your /etc/resolv.conf file
[19:33] <Supremacy> kk
[19:33] <Supremacy> sec
[19:34] <WeatherGod> so, you would have "nameserver 208.67.222.222"
[19:34] <WeatherGod> and then the next line would be "nameserver 208.67.220.220"
[19:34] <Supremacy> ok
[19:34] <WeatherGod> if there is already a nameserver listed, you can just add to it
[19:35] <Supremacy> hmm
[19:35] <Supremacy> i cant save the file?
[19:35] <WeatherGod> that way, they act as backups
[19:35] <WeatherGod> how are you editing it?
[19:35] <WeatherGod> are you still on windows?
[19:35] <Supremacy> double click?
[19:35] <Supremacy> na, im in linux
[19:35] <WeatherGod> ok, open up a terminal
[19:35] <Supremacy> kk
[19:36] <WeatherGod> "sudo gedit /etc/resolv.conf"
[19:36] <WeatherGod> you may have to enter your password
[19:36] <Supremacy> done
[19:36] <WeatherGod> the file is owned by root, so you as a regular user can not edit it under normal methods
[19:36] <WeatherGod> (this is a feature, not a bug)
[19:37] <Supremacy> ah i see
[19:37] <Supremacy> ok, saved
[19:37] <WeatherGod> but, you as a "Super User" can
[19:37] <WeatherGod> hence "sudo"
[19:37] <WeatherGod> good
[19:37] <WeatherGod> now, you might have to restart your network connections for it to take effect
[19:39] <Supremacy> by clicking on the connection icon thingy?
[19:39] <Supremacy> top right
[19:40] <WeatherGod> well, the more elegant way is "sudo ifconfig eth0 down" and then "sudo ifconfig eth0 up"
[19:40] <WeatherGod> note that is a zero, not an 'oh'
[19:41] <Supremacy> kk sec
[19:41] <Supremacy> hmm
[19:41] <Supremacy> after restart
[19:41] <Supremacy> its reset
[19:41] <Supremacy> removed the nameservers
[19:42] <WeatherGod> stupid network-managers...
[19:42] <Supremacy> lol
[19:42] <Supremacy> and now its loading a few times again
[19:42] <Supremacy> domains that is
[19:43] <WeatherGod> so, /etc/resolv.conf is back to one entry?
[19:43] <Supremacy> takes a while to lookup etc
[19:43] <Supremacy> yea
[19:43] <Supremacy> 1 entry
[19:43] <WeatherGod> it might be a faulty DNS server that your ISP is using
[19:43] <WeatherGod> go to System -> Network Device Control
[19:44] <WeatherGod> sorry, System -> Administration -> Network Device Control
[19:44] <Supremacy> only got "network tools"
[19:45] <WeatherGod> ok
[19:45] <WeatherGod> does it ask for password?
[19:46] <Supremacy> nope
[19:46] <WeatherGod> well, what do you see?
[19:47] <Supremacy> lots of tabs
[19:47] <Supremacy> "devices"
[19:47] <Supremacy> ip information
[19:47] <WeatherGod> one of the "Devices"
[19:47] <Supremacy> ipv6
[19:47] <Supremacy> ipv4
[19:47] <WeatherGod> what is the window's title?
[19:47] <Supremacy> loopback interface currently
[19:47] <Supremacy> devices - Network tools
[19:48] <WeatherGod> and do you see a tab for "DNS"?
[19:48] <Supremacy> nope
[19:48] <Supremacy> ping netstat traceroute
[19:48] <Supremacy> portscan lookup
[19:48] <WeatherGod> ok... do this...
[19:49] <micahg> WeatherGod: did that person ever get to file a bug?
[19:49] <WeatherGod> System -> Preferences -> Network Connections
[19:49] <WeatherGod> don't know
[19:49] <Supremacy> k now i got tabs
[19:49] <Supremacy> current is Wired
[19:50] <WeatherGod> ok, choose eth0 and then "Edit"
[19:50] <WeatherGod> should ask for a password
[19:50] <Supremacy> kk
[19:50] <Supremacy> na, im on sudo atm
[19:51] <drizzle> hey guys
[19:51] <drizzle> does anyone know why so many support questions are being sent to the bug squad mailing list today?
[19:51] <WeatherGod> ok, so for the IPv4 tab, you should be able to see a field for DNS servers
[19:52] <WeatherGod> drizzle, huh, that is weird
[19:52] <Supremacy> yea, its greyed out
[19:53] <WeatherGod> set the method to Automatic (DHCP) addresses only
[19:53] <Supremacy> kk
[19:54] <Supremacy> add those openDNS ip's ?
[19:54] <WeatherGod> now you should be able to set your DNS server
[19:54] <WeatherGod> yeah
[19:54] <WeatherGod> I think you just need a space between them
[19:54] <Supremacy> hmm, shoudl i use the ones i set in windows?
[19:55] <WeatherGod> sure, you have some?
[19:55] <Supremacy> yea
[19:55] <Supremacy> 2
[19:55] <WeatherGod> ok, use them
[19:56] <bdmurray> drizzle: the list hadn't been moderated in a bit
[19:56] <Supremacy> kk
[19:56] <Supremacy> changed
[19:56] <Supremacy> and it disconnected
[19:57] <WeatherGod> and it isn't coming back up?
[19:57] <Supremacy> no i reconnected by the icon
[19:57] <WeatherGod> good
[19:57] <WeatherGod> check your resolv.conf file
[19:58] <Supremacy> also added the address, netmask and gateway settings i used in windows
[19:58] <WeatherGod> good
[19:58] <Supremacy> kwl, shows the nameservers now
[19:58] <WeatherGod> actually... I would be wary of doing that
[19:58] <WeatherGod> is Windows set to be statically assigned or dynamically
[19:59] <Supremacy> static
[19:59] <Supremacy> cos i have server and host games
[19:59] <Supremacy> this pc is 10.0.0.100
[19:59] <Supremacy> added the router gateway as 10.0.0.2
[19:59] <WeatherGod> odd address, ok
[19:59] <WeatherGod> guess that'll work just fine
[20:00] <Supremacy> hmm
[20:00] <Supremacy> takes a while to lookup domains
[20:00] <Supremacy> bt it eventually gets there
[20:01] <WeatherGod> well, the DNSs are probably failing over
[20:01] <WeatherGod> so it is waiting for timeout from the first, and then switches to the secondary
[20:01] <WeatherGod> reverse the order of the DNSs to see if it improves
[20:01] <Supremacy> hmm
[20:01] <Supremacy> kk
[20:03] <Supremacy> weird, it takes forever, then the instant i change a setting and click again
[20:03] <Supremacy> it loads
[20:03] <WeatherGod> so, reversing the DNSs helps?
[20:03] <WeatherGod> I am not surprised
[20:03] <Supremacy> no, still taking a while
[20:03] <Supremacy> but again, it eventually loads
[20:04] <Supremacy> should i just try use opendns?
[20:04] <WeatherGod> ok, try using the OpenDNS ones
[20:04] <WeatherGod> yeah
[20:05] <Supremacy> again
[20:05] <Supremacy> taking forever
[20:05] <Supremacy> but works
[20:06] <WeatherGod> hmm, might be something wrong with your other settings
[20:06] <WeatherGod> I would go with doing the Automatic settings for addresses only
[20:06] <Supremacy> yea
[20:06] <Supremacy> just did that
[20:06] <Supremacy> also restarted conn, which i forgot to do
[20:07] <Supremacy> much faster
[20:07] <WeatherGod> now, is it because of the OpenDNS or the Automatic thing?
[20:07] <WeatherGod> restarting the connection is important
[20:07] <Supremacy> adding manual again
[20:08] <Supremacy> gna restart
[20:09] <Supremacy> think its the nameservers
[20:09] <Supremacy> manual settings work fine
[20:09] <WeatherGod> good
[20:10] <Supremacy> yea lookup its rocking now
[20:10] <WeatherGod> you might want to contact your ISP and let them know that their DNS servers are acting up
[20:10] <WeatherGod> good!
[20:10] <Supremacy> great
[20:10] <WeatherGod> give it a day, and then update your bug report
[20:10] <Supremacy> well
[20:10] <Supremacy> gna cross my fingers n come back 2moz
[20:11] <Supremacy> i dont think it was the actual nameservers tho, i think it was the fact that they werent set
[20:11] <Supremacy> because i set ISP's ones without restarting
[20:11] <WeatherGod> ok
[20:12] <WeatherGod> well, now you know what to do if they ever do act up again
[20:13] <Supremacy> hmm
[20:13] <Supremacy> its the primary nameserver
[20:13] <Supremacy> i swap the ISP's NS and it works
[20:13] <Supremacy> but hey, thanks so much for ur help n time
[20:14] <WeatherGod> np, glad to have it working properly
[20:14] <Supremacy> really appreciate it, u have no idea how annoying it is to have to dev rails in windows >_>
[20:15] <WeatherGod> well, I did use to use Windows (many moons ago)
[20:15] <Supremacy> lol
[20:18] <WeatherGod> bdmurray, drizzle: what do we want to do with those emails... I already told the internet connection guy to file a bug report
[20:18] <WeatherGod> do we just want to tell them to file a bug report?
[20:18] <Supremacy> anyways, thanks WeatherGod, will be back 2moz :)
[20:18] <Supremacy> nite
[20:18] <WeatherGod> good luck
[20:18] <bdmurray> Oh possibly use answers.launchpad.net/ubuntu/
[20:19] <WeatherGod> what's this about a bounty?
[20:19] <bdmurray> I've no idea
[20:22] <WeatherGod> bdmurray, I definitely agree the backup files one should be filed as a question
[20:25] <WeatherGod> bdmurray, for your email that you just sent.... I usually highlight the text in question, then do a search google
[20:25] <WeatherGod> then go to "More..." and choose translate
[20:26] <WeatherGod> ok... I gotta run for a bit... free food beckons!
[20:41] <micahg> hggdh: did you get my message about the apport test?
[20:53] <dogatemycomputer> Greetings.  I am new to Triaging bugs.  I am looking at Bug #490872 and want to knwo if this is considered a translation problem or a bug I should go ahead and confirm as a problem with Okular?
[20:53] <ubot4> Launchpad bug 490872 in kdegraphics "Okular doesn't display any instances of letter 'u'" [Undecided,New] https://launchpad.net/bugs/490872
[20:53] <dogatemycomputer> Any information you could provide would be appreciated!
[20:54] <Pici> 24
[20:55] <WeatherGod> hurray for Hitchhiker's Guide!
[20:55] <Pici> Sorry, I keep doing that.
[20:56] <WeatherGod> oh, wait, I am getting a bit dyslexic
[20:56] <WeatherGod> hehe
[20:57] <WeatherGod> dogatemycomputer: this is not a translation error
[20:57] <WeatherGod> this is definitely a bug
[20:57] <WeatherGod> translation errors are generally more related to labels and messages within a program
[20:57] <dogatemycomputer> WeatherGod:  Thank you!   I will adjust the package to "Okular" and confirm the bug then.   Have a great day!
[20:57] <WeatherGod> np
[21:19] <hggdh> micahg: yes, I got it (this morning). I installed it, and will have a go at it
[21:20] <micahg> hggdh: great let me know, I'll push a branch for merge up once you confirm it's good
[21:20] <hggdh> micahg: will do. And this is something we do need, or we will eventually be overflowing with bugs
[21:20] <hggdh> wait
[21:21] <hggdh> we *already* are overflowing with bugs
[21:21] <micahg> hggdh: we'll be overflowing with bugs with no info :)
[21:21] <WeatherGod> that's an understatement of the month
[21:21] <hggdh> :-D
[21:22] <WeatherGod> you know, I just had a thought for a possible improvement to the Firefox plugin
[21:22] <WeatherGod> maybe some sort of tool to help us identify and mark duplicates?
[21:23] <micahg> WeatherGod: https://blueprints.edge.launchpad.net/ubuntu/+spec/lucid-qa-improved-duplicate-bug-management
[21:23] <WeatherGod> ok, and what about something that could help us properly mark bugs a certain way...
[21:24] <WeatherGod> in a manner consistent with what we see in the DebuggingCentral
[21:24] <micahg> WeatherGod: the firefox ext already has the dupe text
[21:25] <WeatherGod> yeah, I am thinking something more than that... maybe it isn't really feasible as an extension
[21:25] <WeatherGod> I just find myself keeping a lot of tabs open to the debugging central to refer back to
[21:25] <micahg> WeatherGod: well that blueprint is for the development of tools for dupe finding
[21:26] <WeatherGod> that would certainly be a good step
[21:27] <WeatherGod> I guess it is the sound issues that kinda breaks the model
[21:27] <WeatherGod> we have many reports with similar symptoms, and similar fixes, but we don't mark them as dupes because they have different hardware
[21:48] <hggdh> this is one of them, another is X
[21:53] <nigel_nb> hggdh: hey :)
[21:53] <nigel_nb> great to see you after quite some time :)
[21:55] <paulproteus> Hello bug squadders.
[21:55] <paulproteus> I can't talk much right now, but I'm working on a project that might be useful to you guys.
[21:56] <paulproteus> http://openhatch.org/search/ is a bug search engine (right now, oriented at upstream projects, not Ubuntu itself)
[21:56] <paulproteus> You can browse bugs by language, and shortly by tag, in a cross-project way. (Once we have tag browsing, I'll probably mail a writeup to the bugsquad list.)
[21:57] <WeatherGod> what's special about your search engine?
[21:57] <paulproteus> http://openhatch.org/blog/2009/we-are-different/ explains a little more about OpenHatch, in case that's interesting.
[21:57] <paulproteus> Well, we highlight "bite-sized" bugs in various projects.
[21:58] <paulproteus> OpenSolaris calls them "oss-bite-sized", Python.org calls it "easy", and Miro calls it "bitesized".
[21:58] <paulproteus> Here you can just browse. (Are there other bug search engines that are cross-project? I don't know of any, other than arguably Launchpad.)
[22:00] <WeatherGod> interesting statement about contributions and attributions for translations and such
[22:00] <hggdh> hi nigel_nb, yes, I have been absent for a while
[22:01] <WeatherGod> but I don't see why the search tool has to be responsible for that
[22:01] <nigel_nb> :)
[22:01] <paulproteus> WeatherGod, Well, OpenHatch also has a profile app.
[22:01] <paulproteus> http://openhatch.org/people/paulproteus/ for example.
[22:01] <WeatherGod> so does LaunchPad
[22:01] <paulproteus> But it's the bug search engine I thought this channel would be most interested in. (-:
[22:01] <paulproteus> Yes, but (see that page...)
[22:01] <paulproteus> Launchpad doesn't include my non-Launchpad contributions, nor my patches I email to mailing lists, etc.
[22:02] <paulproteus> So this is broader. (We do import your data from Launchpad!)
[22:02] <paulproteus> I hope you see this is a sort of tool, not a replacement for Launchpad.
[22:03] <WeatherGod> someone can correct me if I am wrong, but I think LaunchPad does already support many other bug trackers that can be linked to
[22:03] <WeatherGod> although, I am not sure if it can be done in this manner
[22:03] <WeatherGod> it is certainly pretty, though
[22:03] <paulproteus> Oh, thanks! (-:
[22:04] <WeatherGod> it is nice to see summaries for each project
[22:04] <WeatherGod> huh, and you can see who collaborated with who
[22:04] <WeatherGod> that's neat
[22:05] <paulproteus> We made it sort of personal that way.
[22:06] <paulproteus> That's the idea, so you can sort of see that for your own projects.
[22:06] <greg-g> as someone who has seen OpenHatch before, I like the idea behind it a lot.
[22:06] <WeatherGod> well, you know, LaunchPad is open source, feel free to work with developers to see if LaunchPad could be improved to incorporate some of these ideas
[22:06]  * paulproteus blushes.
[22:06] <greg-g> WeatherGod: just because something is open source doesn't mean it can, and should, incorporate all the possible features of any web platform :)
[22:07] <WeatherGod> of course.... modularity first
[22:07] <greg-g> "do one thing and do it well" and all that
[22:07] <WeatherGod> a very good rule
[22:07] <greg-g> but, cross colaboration is of course a good idea
[22:07] <WeatherGod> yeah, that's more what I am thinking
[22:08] <greg-g> er, I guess just colaboration, "cross " is kinda redundant
[22:08] <WeatherGod> I would like to see better integration with other bug trackers
[22:08] <WeatherGod> question...
[22:09] <WeatherGod> it seems like one could go ahead and claim participation in just about anything
[22:09] <WeatherGod> how does the link get verified
[22:09] <greg-g> WeatherGod: yeah, which is kinda different than what OpenHatch does, from my experience. That is what Launchpad is good at (or hopefully will be good at).
[22:09]  * greg-g notes there is a #openhatch on Freenode :)
[22:09] <paulproteus> You could claim anything, but then you'd be a jerk (-;
[22:09] <paulproteus> ('tis true!)
[22:10] <paulproteus> Verifying is something we're going to improve over time. I agree it's at least a little important.
[22:11] <WeatherGod> hmm, well, its interesting... but what is most important to me are tools to make handling bug reports better
[22:11] <WeatherGod> so, search needs to be integrated
[22:11] <paulproteus> What do you mean, integrated?
[22:11] <WeatherGod> heck, maybe something that comes up with possible dupes at the bottom of the page for a bug report
[22:12] <WeatherGod> it would be really nice for automatic searching of upstream for bug reports
[22:14] <paulproteus> Right, in something like Launchpad.
[22:14] <WeatherGod> Then again, I would also like a pony....
[22:14] <paulproteus> At report time.
[22:15] <WeatherGod> yeah, kinda like that, but for when I view the bug reports
[22:15] <WeatherGod> usually, the bug controllers are much more equipt to see the possible links between other reports
[22:16] <WeatherGod> showing it to the reporters, I think, is useless
[22:16] <WeatherGod> and can actually increase noise by having reporters adding "me too!" statements to existing reports
[22:19] <WeatherGod> paulproteus: btw, LaunchPad uses 'bitesize' and 'string-fix' tags for bug reports as well
[23:28] <garrythefish> not enough real drilling
[23:28] <garrythefish> that's what's the problem with the lesbos at #ubuntu-women
[23:29] <kklimonda> that is sad..
[23:30] <jpds> Aha.
[23:30] <micahg> kklimonda: he's been doing that in a few channels
[23:30] <kklimonda> I know, that's why it's so sad..
[23:30] <micahg> jpds: it's the thought that counts :)
[23:30] <dtchen> it's sad that people would rather do that mess than help the rest of us volunteers fix bugs.