[00:18] <CarlFK> is this a bug: (lucid) http://dpaste.de/XOOU/ "Error! DKMS tree already contains: nouveau-0.0.15+git20090823You cannot add the same module/version combo more than once."
[00:22] <hggdh> CarlFK: might be -- it depends on what happened on the first try
[00:42] <CarlFK> hggdh: i have a fresh install on a box that does not have an nvidia card - other than not being able to see X, should the install part be the same?
[00:43] <hggdh> CarlFK: the error suggests you had already installed nouveau, but the installation did not complete
[00:45] <CarlFK> hggdh: sounds about right
[00:49] <hggdh> CarlFK: I would say this is a bug, but we *really* need to know how it failed on first install
[00:50] <CarlFK> Error! Bad return status for module build on kernel: 2.6.32-6-generic (i686)Consult the make.log in the build directory  http://dpaste.de/chEp/
[00:50] <CarlFK> where is the build dir?
[00:51] <hggdh> are you running Lucid?
[00:52] <hggdh> and to answer your question: /var/lib/dkms/nouveau/0.0.15+git20090823/build/
[00:54] <CarlFK> yes, lucid
[00:55] <hggdh> CarlFK: then, I am sorry to say, you are not supported on this channel. Please go to #ubuntu+1
[00:56] <hggdh> CarlFK: no matter what, I think the installation should gracefully recover from an incomplete install
[00:56] <CarlFK> I wasn't asking for support, was asking if it was a bug that should be reported
[00:56] <hggdh> CarlFK: :-) my last answer pretty much cover it: yes, I think it is worth a bug
[00:56] <CarlFK> no answer in u+1, wondering if I should bother reporting it
[00:56] <CarlFK> k
[00:57] <hggdh> CarlFK: the bug would be for recovering from previously failed install, I think
[00:58] <CarlFK> hggdh: my last paste was from a fresh lucid install
[00:58] <CarlFK> so 2 bugs?
[00:58] <hggdh> hum
[00:58] <hggdh> you can do it in two bugs, yes
[00:59] <hggdh> but be sure to include the dpkg log *and* the build log
[00:59] <CarlFK> make.log: /var/lib/dkms/nouveau/0.0.15+git20090823/build/drivers/gpu/drm/drm_sysfs.c: In function 'drm_sysfs_create': /var/lib/dkms/nouveau/0.0.15+git20090823/build/drivers/gpu/drm/drm_sysfs.c:110: error: 'struct class' has no member named 'nodename'
[00:59] <CarlFK> guessing thats why it failed to install the first time
[00:59] <hggdh> sounds correct, yes.
[00:59] <CarlFK> Ill just post both and let someone else sort it out
[01:00] <hggdh> teh build failed, and the install went with it
[02:09] <greg-g> wasn't there an #ubuntu-mozilla at one time? what am I thinking of?
[02:09] <greg-g> aha! #ubuntu-mozillateam
[02:20] <micahg> hi greg-g
[02:21] <greg-g> hiya micahg
[02:21] <greg-g> thanks for helping out dogatemycomputer last night
[02:22] <micahg> greg-g: np, you need something from Mozilla Team?
[02:22] <greg-g> I told him that you and the mozillateam would know better what to do next with that bug was working on, just confirming the channel name :)
[02:22] <micahg> ah, ok
[02:23] <greg-g> which brought me to Triaging Lesson #1: Knowing where to go for help. :)
[02:24] <micahg> greg-g: I thought that's an ongoing learning process
[02:25] <dtchen> micahg: did you need something earlier from me?
[02:25] <nigel_nb> hey everyone :)
[02:25] <greg-g> exactly, it is. I guess it should be "Not being afraid to ask for help"
[02:26]  * greg-g waves to dtchen 
[02:26] <micahg> dtchen: bug 386104, is it worthwhile to make pulseaudio first
[02:26] <ubot4> Launchpad bug 386104 in libsdl1.2 "[karmic] skipping audio when using libsdl1.2debian-alsa" [Undecided,Confirmed] https://launchpad.net/bugs/386104
[02:26] <micahg> greg-g: I think that's the key we need to make clear to all the mentees
[02:29] <dtchen> micahg: installing libsdl1.2debian-pulseaudio only works around the issue, and then there's the minor inconvenience that it would need to be seeded explicitly in the ubuntu-desktop seed
[02:30] <dtchen> micahg: i.e., currently libsdl1.2debian-alsa is pulled in as an rdep
[02:30] <micahg> dtchen: right, but only because it's the first option
[02:30] <dtchen> micahg: it does not make sense to do so until both Kubuntu and Xubuntu ship PA
[02:31] <dtchen> also, the real issue is that alsa-plugins is broken
[02:31] <micahg> libsdl1.2debian is pulled in and it pulls the first option
[02:31] <dtchen> there is a very subtle race condition
[02:31] <micahg> dtchen: ok, that's why I figured I should ask you :)
[02:32] <dtchen> I have no problem making such a change, but it would be wise to consider how many people would be affected by it
[02:33] <micahg> dtchen: ok, what's the next step then
[02:33] <dtchen> micahg: triage them duplicates of 485488
[02:34] <dtchen> and, of course, fix alsa-plugins
[02:34] <dtchen> patches welcome! ;-)
[02:35] <micahg> dtchen: done
[02:36] <micahg> dtchen: unfortunately, I don't know enough about alsa to patch it
[02:37] <dtchen> don't worry. To make it more confusing, it's also hardware-dependent. And driver-dependent.
[02:50] <nigel_nb> micahg: did u see the mail to the group about something related to thunderbird?
[03:20] <micahg> nigel_nb: yes, I haven't had a chance to look into it yet
[03:20] <nigel_nb> its a bit nasty
[03:20] <nigel_nb> and rude
[03:20] <micahg> nigel_nb: I think we need to be more clear about people not waiting indefinitely if they need something
[03:20] <micahg> nigel_nb: it's on my list for the meeting next week
[03:21] <nigel_nb> yeah we need to get the triagers to report upstream instead of the reporter
[03:21] <nigel_nb> change the canned response too if possible
[03:22] <nigel_nb> of course, there is the fact tht the reporter was to change the status of the bug to new once he gave the information
[03:22] <micahg> nigel_nb: not just that, people need to know they can come in here if no one has responded within a certain period of time
[03:22] <nigel_nb> yes, that too
[03:23] <micahg> nigel_nb: there's nothing wrong with reporters upstreaming if that's the correct action
[03:23] <nigel_nb> micahg: once you read the mail and the thread in the bug
[03:24] <nigel_nb> its very difficult to supress the feeling to flame
[03:24] <nigel_nb> :P
[03:24] <nigel_nb> "Again, why does this report remain "Incomplete" 10 months after having been introduced and all obvious proofs have been given?
[03:24] <nigel_nb> Does Ubuntu really appreciate bug reports?"
[03:25] <nigel_nb> bug 233990, its an interesting read
[03:25] <ubot4> Launchpad bug 233990 in thunderbird "Thunderbird's mdn (receipt) message may contain 822bis-violating bare lf which is rejected by Qmail" [Undecided,Confirmed] https://launchpad.net/bugs/233990
[03:25] <micahg> nigel_nb: there have been numerous blog posts recently with similar sentiments
[03:26] <nigel_nb> micahg: oh, then its some we put our foot down and did something about it
[03:26] <micahg> nigel_nb: nah
[03:26] <nigel_nb> micahg: looks like someone did write him a nice reply
[03:26] <micahg> nigel_nb: we need to get more efficient and show people how they can help
[03:27] <nigel_nb> micahg: that's what i meant about doing something about it
[03:43] <Zilu54> hi guys, just trying xchat if it works
[04:05] <hggdh> heh. I did write André a reply, but not really *that* nice
[04:06] <micahg> hggdh: any chance to test my apport pacakge?
[04:06] <hggdh> getting to do it now, micahg
[04:06] <micahg> hggdh: great, thanks...I can't wait to be able to tell people to submit apport crashes again :)
[04:07] <hggdh> :-)
[04:18] <hggdh> micahg: with upstart, how do I force-start apport?
[04:18] <micahg> sudo service start apport force_start=1
[04:19] <hggdh> yep, just found it
[04:19] <hggdh> :-)
[04:20] <hggdh> micahg: works like a charm
[04:20] <micahg> hggdh: yay!, I'll push my branch and propose a merge tonight
[04:21] <micahg> hggdh: I'm assuming you set /etc/default/apport to 0 before testing?
[04:21] <hggdh> yes, and I checked it
[04:21] <micahg> hggdh: awesome :)
[04:21] <hggdh> (forced a sigsegv on gedit to verify apport was indeed stopped)
[04:22] <hggdh> then ran a force_start, and sigsegv-ed gedit again -- got apport-gtk running
[04:23] <micahg> hggdh: perfect, I'll add that as a test case to the bug
[04:23] <hggdh> cool. Good work, Micah.
[04:24] <micahg> hggdh: I just copied the part of the patch from Lucid :)
[04:24] <hggdh> still. You got it done. I did not even know it was an issue...
[04:25] <micahg> after 2 or 3 people complained apport wasn't working, I got suspiscious
[04:25]  * micahg likes asking for apport crash reports
[04:26]  * hggdh also, but been away lately
[04:27] <micahg> firefox is notorious for getting reports, firefox crashed with 3 tabs open...fix it
[04:40] <nigel_nb> micahg: sorry, about that, got disconnected
[04:43] <hggdh> nigel_nb: re. bug 233990, then last (two) comments are mine
[04:43] <ubot4> Launchpad bug 233990 in thunderbird "Thunderbird's mdn (receipt) message may contain 822bis-violating bare lf which is rejected by Qmail" [Undecided,Confirmed] https://launchpad.net/bugs/233990
[04:43] <nigel_nb> hggdh: good reply
[04:44] <hggdh> but now I am unsure about the reporter's description
[04:44] <nigel_nb> I thought of replying but was afraid I'd lash out.  Was thinkin of asking you or micah g to reply
[04:45] <hggdh> :-) *never* lash out. It is not worth the time, or the shame to downgrade oneself
[04:45] <micahg> BTW, last time I checked qmail was 12 years old
[04:45] <nigel_nb> :O ^^ 12 years?
[04:45] <hggdh> yes, something like that. But Bernstein usually writes sound software
[04:46] <nigel_nb> sound is an understatement
[04:46] <nigel_nb> its awesome software
[04:46] <hggdh> he is also famous for being extremely rude if contradicted ;-)
[04:47] <nigel_nb> oh
[04:47] <nigel_nb> still, can't help but amaze at the strong code that he must've written
[04:48] <hggdh> yup
[04:50] <nigel_nb> how do we see if a software has an apport hook?
[04:50] <nigel_nb> I forget
[04:50] <hggdh> look at /usr/share/apport/package-hooks
[04:51] <hggdh> if it has one it is there with the source package name
[04:51] <nigel_nb> thanks, I wanted to confirm if pulseaudio had one
[04:51] <hggdh> or 'pull-lp-source <package> [<release>], and look at the source
[04:51] <micahg> dpkg -L PKGNAME | grep apport
[04:52] <hggdh> why is it I always suggest the most complex way?
[04:52] <micahg> hggdh: you suggest tried an true methods
[04:52] <micahg> *and
[04:52] <hggdh> thank you, but still complex ;-)
[04:52] <hggdh> this is it. Bed calls me
[04:52] <hggdh> g'night, all
[04:52] <nigel_nb> nite hggdh :)
[04:53] <hggdh> oh. 'dpkg -L
[04:53] <hggdh>  ' will only work if the package is installed
[04:53] <micahg> hggdh: correct
[04:53] <nigel_nb> which one works if its not installed?
[04:53]  * micahg should have specified that
[04:54] <micahg> nigel_nb: hggdh's last method
[04:54] <nigel_nb> ah
[04:54] <hggdh> or (maintaining the standard of giving complex solutions) 'apt-file search apport | grep PKGNAME'
[04:54] <micahg> pull-lp-source requires registering ubuntu-dev-tools with LP, you can also use apt-get source PKGNAME if you have the deb-src enabled
[04:55] <nigel_nb> no wonder pull-lp-source wasn't working for me
[04:55] <micahg> hggdh: E: The cache directory is empty. You need to run 'apt-file update' first.
[04:55] <micahg> :)
[04:56] <nigel_nb> apt-file is not installed
[04:56] <nigel_nb> i have to install it first
[04:56] <nigel_nb> :P
[04:57] <hggdh> micahg: well, yes, that happens ;-)
[04:59] <nigel_nb> can someone wishlist bug 491451 please
[04:59] <ubot4> Launchpad bug 491451 in openoffice.org "OpenOffice menus still have icons which should be removed" [Undecided,New] https://launchpad.net/bugs/491451
[05:09] <nigel_nb> bug 491655 is reported against totem, but its about getting the screensaver activated when there is no video/audio playing.  Is the package correct?
[05:09] <ubot4> Launchpad bug 491655 in totem "No screensaver after movie has finished playing" [Undecided,New] https://launchpad.net/bugs/491655
[05:32] <micahg> nigel_nb: most likely totem is not releasing its block on the screensaver
[05:32] <micahg> nigel_nb: so yes
[05:32] <nigel_nb> so, I'll confirm it
[05:33] <micahg> nigel_nb: did you reproduce?
[05:33] <nigel_nb> doing
[05:33] <micahg> or were there me toos?
[05:33] <micahg> nigel_nb: ah, sorry, that's what you mean
[05:33] <micahg> *meant
[05:37] <nigel_nb> micahg: unusual
[05:38] <nigel_nb> my screensaver starts
[05:39] <micahg> nigel_nb: do you have the same version?
[05:39] <nigel_nb> i'm on 64-bit
[05:39] <nigel_nb> bug's on 32-bit
[05:39] <nigel_nb> just noticed
[05:40] <nigel_nb> but the package should be the same
[05:40] <nigel_nb> if its totem truoble
[05:40] <micahg> hmm
[05:41] <nigel_nb> could you wishlist bug 491451 for me?
[05:41] <ubot4> Launchpad bug 491451 in openoffice.org "OpenOffice menus still have icons which should be removed" [Undecided,New] https://launchpad.net/bugs/491451
[05:42] <micahg> nigel_nb: done
[05:42] <nigel_nb> micahg: thank you :)
[05:43] <micahg> nigel_nb: have you checked upstream for the totem bug?
[05:44] <nigel_nb> since I couldn't reproduce it...
[05:44] <nigel_nb> I wasn't sure what to do
[05:44] <micahg> nigel_nb: you noticed you are on a different platform
[05:44] <micahg> the next best thing to you confirming is to find someone who already has :)
[05:44] <nigel_nb> oh
[05:44] <nigel_nb> lemme look around
[05:53] <nigel_nb> gnome 152814 looks like it :)
[05:53] <ubot4> Gnome bug 152814 in general "Don't disable the screensaver when playback is stopped" [Enhancement,Resolved: fixed] http://bugzilla.gnome.org/show_bug.cgi?id=152814
[05:53] <nigel_nb> but its marked as fixed
[06:02] <micahg> nigel_nb: well, that's really old, just shows that it worked at some point
[06:03] <nigel_nb> thats the only bug I find about screensavers
[06:03] <nigel_nb> micahg: I can confirm that bug 491552 is true
[06:03] <ubot4> Launchpad bug 491552 in nautilus "DVD Drive not unmounting disc when ejected" [Undecided,New] https://launchpad.net/bugs/491552
[06:04] <nigel_nb> but I think more info needs to be added
[06:04] <nigel_nb> what should I ask here?
[06:05] <micahg> nigel_nb: seems like a common thing, check for dupes in LP and/or a bug upstream
[06:07] <nigel_nb> nothing :O
[06:11] <nigel_nb> micahg: my mistake
[06:11] <nigel_nb> bug 476654 sounds similar, can you take a look?
[06:11] <ubot4> Launchpad bug 476654 in devicekit-disks "CD eject but not unmount when using drive button" [Medium,Triaged] https://launchpad.net/bugs/476654
[06:12] <nigel_nb> I was checking under nautilius, forgot that the package might be wrong
[06:12]  * micahg iss looking
[06:12] <micahg> nigel_nb: yep, you found the dupe :)
[06:13]  * nigel_nb jumps with joy
[06:13] <nigel_nb> when i report a dupe, the bug stays as new or confirmed?
[06:14] <micahg> nigel_nb: I don't change the status
[06:15] <nigel_nb> but wouldn't that show up as new bug...?
[06:15]  * nigel_nb hits hit head
[06:15] <nigel_nb> got it, dupes dont get shown in results
[06:48] <nigel_nb> micahg: still here? one last doubt
[06:51] <micahg> nigel_nb: will you be around in 30 minutes?
[06:51]  * micahg was about to go home
[06:51] <nigel_nb> no problem
[06:51] <nigel_nb> I figured out what to do
[06:51] <nigel_nb> its a mess of a report :)
[06:52] <micahg> ok
[08:22] <dpm> good morning bug squashers!
[08:29] <micahg> hi dpm
[08:43] <thekorn> good morning and happy hug day everybody :)
[09:00] <dpm> happy hug day thekorn, hi micahg
[09:02] <nperry> Morning :)
[09:06] <micahg> dpm, can you mark the ubuntu-translations portion of bug 339326 triaged...there's nothing further for the translation team to do until firefox fixes matchos
[09:06] <ubot4> Launchpad bug 339326 in ubuntu-translations "[MASTER] some parts of Firefox are not localized" [Medium,Confirmed] https://launchpad.net/bugs/339326
[09:08] <dpm> micahg, done, thanks
[09:09] <micahg> dpm: thank you :)
[09:15] <nperry> This is my first bug hug day, I've requested an old bug to be updated, bug 336939, Do i put my name as triager to follow through?
[09:15] <ubot4> Launchpad bug 336939 in language-pack-ar "Nothing in the Title bar" [Undecided,Invalid] https://launchpad.net/bugs/336939
[09:17] <micahg> nperry: maybe check for a master bug for RTL not showing anything in ubuntu
[09:18] <nperry> Sorry, whats RTL :s
[09:18] <micahg> nperry: right to left
[09:18] <micahg> as in the bug
[09:20] <nperry> Ah, i've already looked and cant seem to see anything
[09:21] <nperry> TLabic
[09:21] <micahg> dpm can you triage bug 363264, more work to be done upstream
[09:21] <ubot4> Launchpad bug 363264 in ubuntu-translations "Crimean Tatar/Crimean Turkish (crh) firefox/xulrunner translations are not being packaged" [Undecided,Confirmed] https://launchpad.net/bugs/363264
[09:26] <dpm> micahg, I have to hop on a call, but I'll look at it afterwards
[09:26] <micahg> dpm: sorry, I meant just set to triage, not actually triage :)
[09:27] <dpm> micahg, ah, ok, np. Done, then :)
[09:27] <micahg> thanks
[10:09] <^arky^> Any help regarding bug 491294
[10:09] <ubot4> Launchpad bug 491294 in josm "Sync with upstream version" [Undecided,Triaged] https://launchpad.net/bugs/491294
[10:10] <^arky^> how to request a sync from debian ?
[10:11] <nperry> If its public shouldnt the deb bugtracker and lp talk?
[10:12] <nperry> Its already been passed upstream
[10:12] <^arky^> yes nperry
[10:12] <^arky^> but I don't quite get you
[10:13] <micahg> ^arky^: there's a requestsync tool, but there's already a bug report
[10:13] <micahg> what version does debian have?
[10:13] <nperry> And debian devlopers have already uploaded the new package
[10:13] <nperry> josm (0.0.svn2255-1) unstable; urgency=low
[10:14] <nperry> This means it wont be in ubuntu till 10.10
[10:14] <micahg> ^arky^: https://wiki.ubuntu.com/SyncRequestProcess
[10:14] <micahg> nperry: it's already in squeeze
[10:15] <micahg> ^arky^: just modify the current bug to be a sync request
[10:17] <nperry> micahg: Is it squeeze we are syncing from for LTS?
[10:18] <nperry> ^arky^: Would you like me to request sync or are you ok?
[10:36] <dogatemycomputer> Greetings:   I suspect bug #491787 should be set to Wishlist.
[10:36] <ubot4> Launchpad bug 491787 in evolution "Categories not imported - .pst-file import (calender, contacts) from outlook XP (German) to Evolution 2.28.1" [Undecided,New] https://launchpad.net/bugs/491787
[11:31] <LimCore> https://bugs.launchpad.net/ubuntu/+source/kdepim/+bug/485266
[11:31] <ubot4> Launchpad bug 485266 in kdepim "kmail crash" [Undecided,Invalid]
[11:33] <LimCore> I reported a bug in LP.  Same bug is reported in bugs.kde.org ... BUT it is reproted there also from Ubuntu!
[11:33] <LimCore> so this makes my LP bug report invalid (as upstream's fault) or confirmed??? I think obviously it is confirmed.
[11:36] <pedro_> LimCore, correct, that's a valid report
[11:37] <LimCore> pedro_: although, I read more into the KDE bug and there another reported says he "confirmed it in trunk" so it would seem to be not kubuntu but upstream fault after all
[11:40] <LimCore> #5  0x00007fdbea87e127 in KMMessage::transferInProgress (this=0x435bd40) at ../../kmail/kmmessage.cpp:270
[11:40] <dpm> hola pedro_, good morning!
[11:40] <LimCore> if I would have time I would kick that bug's lowereback stupid kmmessage.cpp
[11:42] <pedro_> good morning dpm!
[11:45] <pedro_> brb
[12:15] <dpm> pedro_, bdmurray (or anyone else who'd like to comment). What do you think of the https://help.ubuntu.com/community/ReportingBugs#Filing%20translation%20bugs section? We'd like to have some simple instructions on how to file bugs on translations against the ubuntu-translations project. Do you think the section is clear enough? Needs rewording? Or have you got any other suggestions?
[12:26] <thekorn> dpm, so ubuntu-translations is not for erroneous translations? - if so, you should maybe mention how and where this kind of bugs should be reported
[12:28] <dpm> thekorn, thanks for the feedback. Good point, wrong translations and spelling mistakes are also valid bugs.
[12:28]  * dpm updates the wiki...
[12:32] <dpm> ok, done
[12:34] <thekorn> dpm, there is a typo transations -> translations
[12:35] <dpm> thekorn, I think the typo is no longer there, can you refresh the page?
[12:35] <dpm> my bad
[12:35] <dpm> I'll fix it
[12:35] <dpm> thanks
[12:37] <thekorn> no worries, just find out it's a wiki, so I could have changed it myself ;)
[12:50] <dpm> ok, updated now, thanks :)
[13:12] <pedro_> dpm, is this really a bug 487873 ?
[13:13] <ubot4> Launchpad bug 487873 in ubuntu-translations "Search for translation bugs only reported in ubuntu and assign them to ubuntu-translations" [Undecided,New] https://launchpad.net/bugs/487873
[13:13] <pedro_> dpm, sounds to me like a discussion to happen on a mailing list rather
[13:13] <pedro_> morning kamusin
[13:14] <kamusin> hey pedro_
[13:15] <dpm> pedro_, yeah it is not a bug, Adi started using bugs flagged as tasks to keep track of things to do, but I'm not too sold on that
[13:16] <dpm> tagged as 'tasks', I meant
[13:19] <pedro_> ok i see, I'd prefer to keep those things in another place ie: wiki or another tool to track tasks rather than in a BTS
[13:19] <pedro_> but right it seems you're using the tag for such things there's plenty of them https://bugs.edge.launchpad.net/ubuntu-translations/+bugs?field.tag=task
[13:20] <pedro_> so what we should do about those? just ignore them?
[13:20] <pedro_> because if we aren't part of the translations project we don't really know if we can set that as triaged, which importance, assigned to who, etc
[13:24] <dpm> pedro_, yes, I'd say ignore them for now
[13:26] <dpm> pedro_, the triaging process is new for the translations team, so we are still learning on the workflow.
[13:29] <pedro_> dpm, got it :-)
[13:29] <pedro_> dpm, thank you
[13:29] <dpm> pedro_, a ti :)
[13:29] <dpm> hey Mirv, how's it going?
[13:30] <Mirv> hi dpm :) fine, a bit hectic as usual. noticed today's agenda, but still at work for a couple of hours.
[13:31] <dpm> Mirv, no worries, take care :)
[13:31] <Mirv> I've seen you've been busy crafting lucid blueprints, since I'm subscribed to a quite a few of them :)
[13:44] <dpm> Mirv, yeah, sorry for the spam :)
[13:45] <dpm> I should be finished by the end of today, I just need to write the final one
[17:06] <arjonaa> hello, I'm trying to report a crash in brasero
[17:06] <arjonaa> so I followed the procedure to install debug symbols for it
[17:06] <arjonaa> the package is installed
[17:06] <arjonaa> but gdb says it can't find them
[17:07] <pedro_> arjonaa, can't find what? the binary?
[17:07] <pedro_> arjonaa, how are you running it?
[17:08] <arjonaa> pedro_: pedro villavicencio?
[17:08] <pedro_> arjonaa, yes
[17:08] <arjonaa> pedro_: I'm following the instructions here https://wiki.ubuntu.com/Backtrace
[17:08] <arjonaa> https://bugs.launchpad.net/bugs/489048
[17:08] <arjonaa> this is the bug
[17:08] <ubot4> Launchpad bug 489048 in brasero "brasero crashes on right click on video file if preview is open" [Medium,Incomplete]
[17:09] <pedro_> looking
[17:09] <arjonaa> his is what gdb tells me
[17:10] <arjonaa> Reading symbols from /usr/bin/brasero...Reading symbols from /usr/lib/debug/usr/bin/brasero...done. (no debugging symbols found)...done.
[17:10] <pedro_> arjonaa, is brasero-dbgsym installed?
[17:10] <arjonaa> yes
[17:11] <pedro_> if so, don't worry and get the backtrace anyways
[17:11] <arjonaa> ok
[17:11] <arjonaa> another question: is it kosher to change the status when I update the bug or you guys do that?
[17:12] <pedro_> arjonaa, you can do it as well, set it back to new when provided the requested info
[17:13] <arjonaa> kk
[17:15] <arjonaa> pedro_: it did generate some debug info but then I asked it for the full backtrace it said it had no stack
[17:17] <arjonaa> http://launchpadlibrarian.net/36396761/gdb-brasero.txt that's what it got
[17:19] <pedro_> well there's nothing there to say that it's a brasero issue
[17:20] <pedro_> but that error is coming from xorg instead
[17:20] <pedro_> maybe running out of resources
[17:20] <pedro_> do you get the same message with another application ?
[17:20] <arjonaa> nope
[17:20] <pedro_> did you tried rebooting to free some memory and try to open brasero again?
[17:20] <pedro_> there's no brasero error in there...
[17:20] <arjonaa> it seems to happen when I rightclick to rename before it loads the preview
[17:21] <arjonaa> yeah, I've had it happen after a fresh reboot
[17:22] <arjonaa> it must be related to whatever the preview component is for media files because if I turn off the preview it doesn't crash
[17:23] <pedro_> i cannot reproduce that here, i've added a couple of videos and everything works fine with preview enabled
[17:23] <pedro_> let's set it back to new for now
[17:23] <arjonaa> here's the thing, if I had preview enabled it crashes, if i had preview disabled, add the file, then enable preview it doesn't
[17:24] <arjonaa> sounds like some initialization issue maybe
[17:24] <pedro_> also tried both ways here, no crash yet
[17:25] <arjonaa> is there any other way I can produce more debug info for you guys?
[17:27] <hggdh> perhaps running under GDB with --sync?
[17:28] <hggdh> (so that X calls will be synchronised?
[17:29] <arjonaa> hggdh: is that a gdb option? mine doesn't seem to have it (I don't know much about gdb or low level programming)
[17:30] <hggdh> no, it is a GTK option -- run 'brasero --help-all'
[17:33] <arjonaa> hggdh: seems to produce the same output
[17:35] <arjonaa> this is a 9.10 amd64 installation that was fresh installed as 9.10 beta and then upgraded online to the current stable
[17:38] <arjonaa> Bug #467192 and Bug #477725 seem to be about the same thing
[17:38] <ubot4> Launchpad bug 467192 in brasero "brasero exit with error when I try preview video in open dialog" [Medium,Invalid] https://launchpad.net/bugs/467192
[17:38] <ubot4> Launchpad bug 477725 in brasero "Brasero crash on file rename" [Medium,Invalid] https://launchpad.net/bugs/477725
[17:43] <hggdh> arjonaa: indeed
[17:50] <vadi2> Would like to bring https://bugs.launchpad.net/ubuntu/+source/msttcorefonts/+bug/431217 to attention - 76 user comments, 30 or so duplicated, zero action or response
[17:50] <ubot4> Launchpad bug 431217 in msttcorefonts "package ttf-mscorefonts-installer 2.6 failed to install/upgrade: subprocess post-installation script returned error exit status 1" [Critical,Triaged]
[17:50] <vadi2> *duplicate bugs
[17:58] <micahg> vadi2: looks like it's already upstream
[17:59] <micahg> vadi2: our job is done as triagers
[17:59] <vadi2> Okay
[17:59] <micahg> vadi2: thank you though
[17:59] <hggdh> arjonaa: we will need an xtrace, I guess
[17:59] <vadi2> Yeah doesn't help that everyone upgrading is running into it and it's still not fixed a month after :\
[18:00] <micahg> vadi2: did you read the upstream comments, it's not an easy fix
[18:00] <hggdh> arjonaa: so you should run, in a terminal:   xtrace -D:9 -d:0 -k 2>&1 | tee ~/xtrace.log
[18:00] <hggdh> arjonaa: on *another* terminal, run 'DISPLAY=:9.0 brasero --sync'
[18:00] <vadi2> micahg: yep. and it's still being broken and users unhappy. doesn't help the users that ubuntu isn't explaining that to the unhappy ones either, just ignoring it.
[18:01] <vadi2> micahg: aka "ubuntu is broken and nobody cares again" is what everyone thinks
[18:01] <hggdh> arjonaa: wait for the error (or do whatever you need to get the error), then cancel the xtrace, and upload the resulting file, together with any output produced on the terminal running brasero
[18:01] <vadi2> micahg: thanks for the response though, I missed the upstream link. cheers
[18:02] <hggdh> vadi2: you could try to fix it also.
[18:02] <arjonaa> hggdh: on it
[18:02] <vadi2> hggdh: I'm not going to post that, I don't represent Ubuntu. feel free to post it yourself
[18:03] <hggdh> ?
[18:03] <micahg> vadi2: he wasn't suggesting posting
[18:03] <vadi2> oh lol. thanks for the offer then. I'll pass
[18:03] <micahg> vadi2: Ubuntu thrives on community contributions
[18:03] <vadi2> yeah I contribute in other ways :)
[18:03] <hggdh> vadi2: *all* ubuntu users represent Ubuntu. Most of us are volunteers
[18:04] <vadi2> ok. that's not helping those unhappy users and there is no communication is what I was pointing out
[18:04] <micahg> hggdh: should I bother posting that the bug was upstreamed?  doesn't look like it was done
[18:07] <hggdh> micahg: let me look at the bug
[18:10] <hggdh> there seems to be more than one error there, but most are reporting a timeout
[18:14] <hggdh> so, for most of the reporters, it is a DNS resolution issue
[18:16] <hggdh> which means this bug is not really a bug, but a consequence of slow resolution
[18:22] <hggdh> micahg: I am just unsure what is it we are not doing
[18:22] <micahg> hggdh: I don't think anything, as upstream said the script is inherently flawed
[18:23] <hggdh> heh
[18:23] <micahg> hggdh: I was just wondeing if we wanted to note that it's upstream now
[18:23] <hggdh> ah, I see what you mean. Yes, I will add a comment on it
[18:23] <micahg> hggdh: so people don't say (oh Ubuntu doesn't care) :)
[18:24] <hggdh> :-). It is much easier to complain than to help
[18:24] <micahg> hggdh: yep, BTW, I just attached the debdiff the the apport bug
[18:25] <hggdh> cool... you might want to ping pitti on that
[18:27] <arjonaa> hggdh: it generated a 4mb file. I have uploaded it to the bug.
[18:36] <hggdh> arjonaa: yes, just saw it. Thank you, and now we have to wait for someone with X knowledge to look at it
[18:36] <arjonaa> hggdh: cool. I just want to make sure I'm providing the maximum of useful debug info
[18:37] <arjonaa> since I can reproduce the problem reliably
[18:37] <hggdh> I *think* the error is shown at the end of the trace (the sequence of "unexpected reply"s), but I have no idea of what it means
[18:37]  * hggdh is really not an X person
[18:38] <hggdh> arjonaa: I also dupped the other two bugs to yours
[18:38] <arjonaa> after seeing that xtrace I'm not sure if I'd want to be an X person
[18:40] <hggdh> heh. You very much mirror my own humble view :-)
[18:55] <gawdzer> HI! where can I report bugs?
[18:56] <micahg> gawdzer: ubuntu-bug PACKAGENAME is probably the best way
[18:56] <gawdzer> Well I posted a message on https://launchpad.net/~ubuntu-bugcontrol/  but it seems like no one read it
[18:57] <micahg> gawdzer: that list isn't for bug reports
[18:57] <gawdzer> So where should I report the bug at?
[18:57] <micahg> which program gawdzer?
[18:58] <gawdzer> oh now I see
[18:58] <gawdzer> I posted it on the wrong location
[18:58] <gawdzer> well micahg I think it is somehow related with libc
[18:59] <micahg> gawdzer: what program is in though
[18:59] <gawdzer> something I coded
[18:59] <gawdzer> (which works on FBSD and on CENTOS but no under Ubuntu of any version)
[18:59] <gawdzer> not under*
[19:00] <micahg> gawdzer: might want to ask a question here: https://answers.launchpad.net/ubuntu
[19:00] <gawdzer> Thanks a bunch, I`ll do it
[19:02] <gawdzer> here's the post if you're interested: https://answers.launchpad.net/ubuntu/+question/92740
[19:47] <Mirv> ok I guess I should join Bug Control first...
[19:54] <Mirv> well, good to do that finally anyway
[20:52] <WeatherGod> Hi everyone.... sorry for being so late today... thursdays are the worst for me
[20:52] <WeatherGod> anything I need to know for Hug Day today?
[20:57] <WeatherGod> so, what is the deal with setting these bugs
[20:57] <WeatherGod> are we setting them against the translation project or the original package
[20:57] <WeatherGod> or both?
[20:58] <hggdh> WeatherGod: as far as I can understand, against the transation project (per chat yesterday with the folks from translations
[20:59] <hggdh> BB in 2 hours
[20:59] <WeatherGod> ok, thanks
[21:19] <stochastic> Does anyone know how to subscribe an entire launchpad team to a particular build on the ISO tracker?
[21:20] <micahg> stochastic: maybe ask #ubuntu-quality
[21:21]  * stochastic asks there
[21:28] <WeatherGod> for bug 481472, the problem comes from the user using a PPA version of the package, not the stable version
[21:28] <ubot4> WeatherGod: Error: Could not parse data returned by Launchpad: The read operation timed out (https://launchpad.net/bugs/481472)
[21:29] <WeatherGod> on the PPA page, they say not to use these packages because they aren't meant for use
[21:30] <micahg> WeatherGod: maybe ask in #ubuntu-quality
[21:30] <micahg> oops
[21:30] <micahg> not there
[21:30] <micahg> WeatherGod: #kubuntu-devel
[21:30] <WeatherGod> ok
[22:10] <WeatherGod> I am not sure what else needs to be done for bug 83993
[22:10] <ubot4> Launchpad bug 83993 in language-pack-oc-base "New locale request for Occitan" [Undecided,Confirmed] https://launchpad.net/bugs/83993
[22:27] <WeatherGod> for bug 242801, how do I indicate that the project needs to do some testing to confirm if the bug still exists?
[22:27] <ubot4> Launchpad bug 242801 in language-pack-fr-base "Firefox 3.0 is in english after upgrade from Gutsy to Hardy" [Undecided,Confirmed] https://launchpad.net/bugs/242801
[22:28] <WeatherGod> I left a note to that effect, but what should I set the status as?
[22:30] <WeatherGod> do I just tag it as a "task"?
[22:35] <WeatherGod> ok, well, I am gonna just tag it as a task and leave the status as "new" for the translation team
[22:38] <WeatherGod> micahg, for bug 242801, there needs to be some testing done to see if the problem is still existing...
[22:38] <ubot4> Launchpad bug 242801 in language-pack-fr-base "Firefox 3.0 is in english after upgrade from Gutsy to Hardy" [Undecided,Confirmed] https://launchpad.net/bugs/242801
[22:38] <WeatherGod> I have tagged the bug as a "task"
[22:39] <WeatherGod> but is there anything else that should be done to the report to make sure that the upgrade path is tested for Lucid?
[22:39] <WeatherGod> maybe a Nominate?
[22:42] <micahg> WeatherGod: is task an official tag?
[22:43] <WeatherGod> I believe so... it came up in the autocomplete list
[22:43] <micahg> I don't see it on the wiki
[22:44] <WeatherGod> heh, I saw it in a couple of other reports
[22:44] <WeatherGod> monkey see, monkey do...
[22:45] <micahg> WeatherGod: idk, I need to talk to asac and the translation team about that bug
[22:45] <WeatherGod> ok, so I should leave it be?
[22:46] <micahg> WeatherGod: yeah, I think so
[22:46] <WeatherGod> alright
[22:47] <WeatherGod> for bug 83993, I don't think there really is a way to figure out what sort of headway have been made here
[22:47] <ubot4> Launchpad bug 83993 in language-pack-oc-base "New locale request for Occitan" [Undecided,Confirmed] https://launchpad.net/bugs/83993
[22:48] <WeatherGod> heck, if anything, it might be a wishlist, if it hasn't been done already
[22:50] <micahg> WeatherGod: yeah
[22:50] <micahg> do we still have a translation team member in herE?
[22:53] <WeatherGod> micahg, looking around, I don't see a language pack for oci, so maybe it never was done?
[22:54] <WeatherGod> I gotta run, be back later tonight