[05:29] <ndan> hey i was gonna file a bug against a processor problem i was having with my computer, however ubuntu-bugs requires a package id/name and well... the processor isn't a package.....
[05:31] <micahg> ndan: what do you mean processor problem?
[05:32] <ndan> micahg, inccorrect representation of l2 cache on my processor zm85 http://tinyurl.com/yh72quf shows 1 meg versus 2
[05:32] <micahg> ndan: probably 1Meg per core
[05:33] <ndan> interesting idea...
[05:36] <micahg> ndan: maybe not
[05:36] <micahg> idk, have you tried asking in #ubuntu
[05:36] <ndan> looking into it now... it doesn't appear it SHOULD be published like that however looking into more details of the application
[05:37] <ndan> yes, they have no clue -- done alot of google searches -- no avail, thus the bug report never thought i could file it under sysinfo...  however i wanna verify its not per core first because quadcore processors do do per core
[05:37] <ndan> figured it out, thank you micahg your a great help
[05:38] <micahg> ndan: np
[06:23] <^arky^> hi
[07:40] <thekorn> good morning bugsquad
[07:40] <micahg> hi thekorn
[07:40] <thekorn> hey micahg
[09:32] <^arky^> hi
[09:32] <^arky^> any help on bug 491327
[09:39] <fujimitsu> bug 491327
[09:40] <fujimitsu> hm, thought the bot would read back bug description.. is it down
[10:55] <BUGabundo_work> boas
[13:19] <Pici> bug 10000
[13:19] <Pici> jpds: bug snarfing looks to be still broken :/
[13:21] <fujimitsu> almost 4 hours on my count
[13:22] <jpds> Pici: I know.
[13:30] <jpds> bug 10000
[13:30] <ubot4> Launchpad bug 10000 in xorg "xserver-common: X crashed (signal 7) while scrolling in Mozilla" [Unknown,Fix released] https://launchpad.net/bugs/10000
[13:31] <jpds> You serious.
[13:31] <jpds> s/.$/?/
[13:31] <Pici> bug 100000
[13:31] <ubot4> Launchpad bug 100000 in malone "There are still too many bug reports" [Undecided,Invalid] https://launchpad.net/bugs/100000
[13:31] <Pici> Thats the one I meant ;)
[13:31] <jpds> That was easy to fix, how annoying.
[13:31] <Pici> jpds: thanks :)
[13:33] <jpds> No problem.
[13:58] <scorp123> hi all
[13:59] <scorp123> On launchpad people suggested to me I try my luck here ... so: Any Ubuntu/Launchpad admins here? Or folks from Canonical maybe?
[13:59] <nigel_nb> scorp123: hi, wat are you looking for?
[14:00] <scorp123> I reported a bug ... in July 2008
[14:00] <scorp123> Its status is still "New" and "Undecided" ... after 1.5 years
[14:00] <nigel_nb> bug number?
[14:00] <scorp123> https://bugs.launchpad.net/ubuntu/+source/nfs-utils/+bug/251923
[14:01] <ubot4> Launchpad bug 251923 in nfs-utils "/sbin/mount.nfs doesn't understand mount option mountvers=n" [Undecided,Confirmed]
[14:01] <nigel_nb> oh great, the bot is back
[14:02] <scorp123> I see someone did in fact look at it and update the status 36 minutes ago ....
[14:02] <scorp123> oh well
[14:02]  * BUGabundo_work pats the bot in its back
[14:03] <nigel_nb> yeah, its now confirmed
[14:03] <nigel_nb> and just so that you know, bump doest work on bugs
[14:03] <scorp123> well, I guess one might call that progress :)
[14:03] <thekorn> indeed!
[14:03] <scorp123> nigel_nb: Yeah, I noticed :D
[14:03] <thekorn> ;)
[14:04] <nigel_nb> scorp123: we can't see it, doesn't make a difference
[14:04] <scorp123> nigel_nb: yes, I figured .... ;)
[14:04] <nigel_nb> scorp123: only thing you can do is wait for some time and ask here if there has been no reply, one of us will look into it.
[14:04] <nigel_nb> Thanks for dropping by and asking :)
[14:05] <scorp123> nigel_nb: good to know
[14:05]  * nigel_nb pats the bot too!
[15:31] <micahg> bdmurray: is there a meeting tomorrow?
[15:38] <WeatherGod> I believe that bug 461034 could be set to triaged or something
[15:38] <ubot4> Launchpad bug 461034 in update-manager "update manager not working for beta release with live CD 9.10rc" [Undecided,New] https://launchpad.net/bugs/461034
[15:38] <WeatherGod> there is a lot of info, but the problem also resolved itself
[15:40] <BUGabundo_work> hey charles
[15:40] <BUGabundo_work> darn bad tab
[15:40] <BUGabundo_work> charlie-tca: ^^^^
[15:41] <charlie-tca> hey, BUGabundo_work
[15:46] <micahg> WeatherGod: yeah, I guess so
[15:46] <micahg> WeatherGod: actually, I'm not sure...
[15:48] <WeatherGod> you know, we aren't exactly sure why the problem resolved itself
[15:49] <WeatherGod> maybe it is something that the upgrade-manager team still needs to look into
[15:50] <kklimonda> WeatherGod: then you should close it as invalid with a response that we don't know what have fixed it (the response is in stock responses)
[15:50] <kklimonda> now, to actually look at the bug.. ;)
[15:50] <kklimonda> good evening everyone
[15:51] <WeatherGod> good morning
[15:51] <WeatherGod> :-P
[15:52] <micahg> WeatherGod: I wasn't sure if all the info was there or if there was still an issue to fix, that's why I said idk
[15:53] <WeatherGod> yeah, I looked again, and saw no real substansive info
[15:53] <WeatherGod> not sure if this is a workable report
[15:56] <WeatherGod> yeah, I don't think this one is workable
[15:57] <nigel_nb> hey WeatherGod :)
[15:57]  * WeatherGod waves
[15:57] <micahg> WeatherGod: user attached everything that was asked for
[15:58] <WeatherGod> that is true, but the logs don't seem to show anything wrong happening
[15:58] <WeatherGod> at least, I didn't see anything
[16:01] <WeatherGod> actually, if I look at one of the previous upgrade attempts, I see some errors
[16:01] <WeatherGod> one of them was a failure to upgrade basero
[16:01] <WeatherGod> brasero
[16:02] <WeatherGod> which seemed to have stemmed from a failure in detecting a particular directory
[16:07] <WeatherGod> yeah, I am not really finding any other useful error messages
[16:15] <WeatherGod> bug 458860 describes an upgrade issue that should probably be checked out before the release of Lucid
[16:15] <ubot4> Launchpad bug 458860 in update-manager "LOcally installed Programs and updates" [Undecided,New] https://launchpad.net/bugs/458860
[16:25] <micahg> apport fix for karmic is in -proposed :)
[16:25] <WeatherGod> for which bug?
[16:26] <micahg> officially, https://edge.launchpad.net/bugs/476513, but it's for one time apport crashes
[16:26] <ubot4> Launchpad bug 476513 in apport "/etc/default/apport comment outdated" [Low,Fix committed]
[16:26] <micahg> and ubot4 is back! :D
[16:26] <WeatherGod> yay!
[16:27] <WeatherGod> that was getting annoying
[16:30] <WeatherGod> micahg, I am coming across a bunch of bug reports in updata-manager where the OR did provide the requested files, but the status was never changed back to 'New'
[16:31] <WeatherGod> now they are a few days away from expiring
[16:31] <micahg> WeatherGod: yep, that's normal
[16:31] <micahg> WeatherGod: you can change back to new if you're not sure if all the info is there, or ask for triaged if you think it is
[16:31] <WeatherGod> ok
[16:35] <WeatherGod> bug 448086 is interesting, but I am not sure if there is enough info
[16:35] <ubot4> Launchpad bug 448086 in update-manager "Updates are delayed because 'Waiting for other tasks' but no other task is running" [Undecided,Incomplete] https://launchpad.net/bugs/448086
[16:36] <WeatherGod> the OR figured out that there was a worker thread downloading packages in the background, but was hanging
[16:36] <WeatherGod> and a crash of the AptDaemon also crashed his X session
[16:37] <micahg> WeatherGod: if it's reproducible, an apport crash report would help
[16:37] <micahg> if we can get it
[16:38] <bdmurray> micahg: yes
[16:38] <micahg> bdmurray: thanks, I'll make sure to be here
[16:40]  * micahg needs a blog
[16:40] <WeatherGod> micahg, I'll ask the OR if the bug is reproducible
[16:44]  * BUGabundo_work points micahg to posterous.com
[16:45] <micahg> BUGabundo_work: nah, I'm going to set up a wordpress instance
[16:47] <micahg> BUGabundo_work: thanks though
[17:10] <WeatherGod> can someone mark bug 466248 as triaged
[17:10] <ubot4> Launchpad bug 466248 in grub "no audio in ubuntu 9.10" [Undecided,New] https://launchpad.net/bugs/466248
[17:10] <WeatherGod> I am just doing some housekeeping work
[17:13] <charlie-tca> WeatherGod: Won't that be incomplete until the OR comes back to say whether or not it worked?
[17:13] <WeatherGod> it did work
[17:14] <WeatherGod> unless I got my bug numbers mixed up
[17:14] <CarlFK> what does the -p do in  ubuntu-bug -p linux ?
[17:14] <charlie-tca> Okay, I see
[17:15] <WeatherGod> ok, actually, I misread that... but anyway, dtchen asked that they get triaged anyway
[17:15] <charlie-tca> done
[17:15] <WeatherGod> CarlFK, the -p indicates which package hook to use, I believe
[17:16] <WeatherGod> or is that just apport-collect?
[17:16] <WeatherGod> charlie-tca, thanks
[17:16] <charlie-tca> You are welcome
[17:18] <BUGabundo_work> CarlFK: nothing... its meant for apport-cli no ubuntu-bug
[17:18] <CarlFK> https://bugs.edge.launchpad.net/ubuntu/+source/linux/+filebug/Aj0lyedhvefVXavlzDy80CgaeTT#form-start says "inux (Ubuntu) guidelines:         Please report a bug about the kernel using the following command in a terminal:  ubuntu-bug -p linux"
[17:18] <micahg> CarlFK: -p is deprecated for ubuntu-bug but can still be used with apport-collect for more info
[17:18] <CarlFK> @#$#@$ "Warning: The options -p/-P are deprecated, please do not use them.  See /usr/bin/ubuntu-bug --help"
[17:18] <CarlFK> yep.
[17:18] <BUGabundo_work> *not
[17:29] <WeatherGod> bug 467164 could probably now be marked as Triaged
[17:29] <ubot4> Launchpad bug 467164 in linux "[Regression] touchpad not recognized on upgade to karmic (sony vaio VGN-SR220)" [Undecided,New] https://launchpad.net/bugs/467164
[17:30] <WeatherGod> although, maybe against a different package
[17:37] <charlie-tca> What importance?
[17:40] <WeatherGod> I don't know... the user can still use a regular mouse
[17:40] <WeatherGod> and it isn't damaging the user files
[17:40] <WeatherGod> so, I guess low
[17:53] <charlie-tca> That sounds right. more on importance at: https://wiki.ubuntu.com/Bugs/Importance
[17:57] <charlie-tca> done
[18:02] <nperry> Hummm, whats the best thing to do with a bug report in russian :s
[18:03] <nperry> Please translate into english, or ask for help in #ubuntu-ru ?
[18:04] <WeatherGod> charlie-tca: thanks
[18:05] <nperry> !ru
[18:05] <ubot4> Пожалуйста посетите #ubuntu-ru для получения помощи на русском языке  / Pozhalujsta posetite #ubuntu-ru dlya polucheniya pomoshi na russkom yazyke
[18:05] <nperry> !en
[18:05] <ubot4> The #ubuntu, #kubuntu and #xubuntu channels are English only. For a complete list of channels in other languages, please visit http://help.ubuntu.com/community/InternetRelayChat
[18:06] <charlie-tca> nperry: I use http://translate.google.com/# to translate what I can
[18:10] <nperry> Hummmm all i get is "The installer crashes zavershilas"
[18:13] <nperry> I've set to incomplete and ask reporter to translate
[18:43] <Brucevdk> Hi, I would like somebody to hold my hand while I report a possible bug, any volunteers?
[18:43] <Brucevdk> I want to make sure that I collect the right information and whatnot
[18:43] <WeatherGod> sure, what's up?
[18:44] <CarlFK> Brucevdk: did you see https://help.ubuntu.com/community/ReportingBugs
[18:45] <Brucevdk> CarlFK: I've seen it at least once :)
[18:45] <Brucevdk> WeatherGod: I'm running Jaunty (9.04), starting since a few days ago I'm having problems with GVFS mounts (FTP specifically right now). When I edit files with either Geany or even nano I get the error "Input/output error" and the file is essentially deleted (0 bytes). I noticed there was a kernel upgrade around the same time this started happening and it's likely it's a problem with FUSE. The only editor that manages to save anything properly is Gedit,
[18:45] <Brucevdk>  which aparantly "works around" FUSE.
[18:46] <Brucevdk> I've searched Launchpad for the keywords: input output error, as that seemed like the terms somebody would use but I didn't see anything relevant
[18:46]  * WeatherGod whooosh!
[18:46] <WeatherGod> any other takers?
[18:47] <Brucevdk> awww :)
[18:47] <WeatherGod> I will say, that is definitely a serious issue
[18:47] <Brucevdk> Looks like the problems aren't happening with SFTP mounts
[18:48] <WeatherGod> but I have never played with FUSE and sftp mounts, so I really don't know how to diagnose those
[18:48] <WeatherGod> did you see anything in dmesg?
[18:49] <WeatherGod> and you did reboot after the kernel update, right?
[18:50] <Brucevdk> WeatherGod: I don't see anything relevant in dmesg right now and yes I have reboot since
[18:51] <Brucevdk> I've already managed to accidently delete a few files already heh... (which isn't really funny)
[18:51] <WeatherGod> I believe if you file it against fuse, apport should be able to gather useful data automatically
[18:51] <Brucevdk> hmm let me give it a shot
[18:53] <Brucevdk> WeatherGod: there's a gvfs-fuse and then it looks like there isn't specifically a fuse package (probably just some kernel stuff)
[18:54] <Brucevdk> oh libfuse2...
[18:54] <WeatherGod> then gvfs-fuse it
[18:54] <Brucevdk> alright
[18:54] <WeatherGod> if it isn't gvfs-fuse, then the people there will move it to an appropriate package
[19:09] <Brucevdk> alright well I've filed it as https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/493716 though it doesn't seem it has added much information
[19:09] <ubot4> Brucevdk: Error: Could not parse data returned by Launchpad: The read operation timed out (https://launchpad.net/bugs/493716)
[19:12] <WeatherGod> well, hopefully, someone more knowledgable than me will be able to tell you what more to add
[19:18] <Brucevdk> WeatherGod: well you've been a great help anyhow :)
[19:20] <WeatherGod> no problem, I hope your issue gets resolved
[20:51] <dogatemycomputer> micahg: thanks for your work on bug #491181
[20:51] <ubot4> Launchpad bug 491181 in icedtea "firefox 3.5.5 icedtea bug java app crash in IcedTeaPluginFactory::HandleMessage" [Unknown,Confirmed] https://launchpad.net/bugs/491181
[20:52] <dogatemycomputer> micahg: I appreciate your help!
[20:58]  * WeatherGod looking back over my old bug reports...
[20:58] <WeatherGod> found one that I thought was going to be a flame fest
[20:59] <WeatherGod> but nothing ever happened
[20:59] <WeatherGod> bug 483502
[20:59] <ubot4> Launchpad bug 483502 in ubuntu "Swap in Gnote and swap out Tomboy from 10.04 LTS" [Undecided,New] https://launchpad.net/bugs/483502
[20:59] <WeatherGod> go figure
[21:01] <WeatherGod> can someone mark bug 483474 as triaged?
[21:01] <ubot4> Launchpad bug 483474 in bluez "Screensaver starts after a few seconds" [Undecided,New] https://launchpad.net/bugs/483474
[21:01] <WeatherGod> probably low priority
[21:55] <WeatherGod> mrand, thanks
[21:58] <mrand> np.  Good work.
[22:19] <WeatherGod> micahg, I think I have finished grouping those update-manager bugs
[22:19] <micahg> WeatherGod: grouping?
[22:19] <WeatherGod> there might be other reports out there that I haven't found yet, but it is a good start
[22:20] <WeatherGod> yeah, it started with me looking for dupes of the load-balancing issue when we released Karmic
[22:21] <WeatherGod> I think I talked with you about this, or maybe it was hggdh?
[22:24] <WeatherGod> well, anyway, there are three bug reports that probably should be marked as triaged or wishlist or something to indicate that update-manager needs to perform more gracefully in certain situations
[22:24] <WeatherGod> and maybe as evidence of the server load issues that needs to be addressed before release of Lucid
[22:25] <WeatherGod> bug 464087
[22:25] <ubot4> Launchpad bug 464087 in update-manager "Upgrade to Kubuntu 9.10 failed because site became unavailable" [Undecided,New] https://launchpad.net/bugs/464087
[22:26] <WeatherGod> bug 489403
[22:26] <ubot4> Launchpad bug 489403 in update-manager "Update Manager experiences problem upgrading to '9.10'" [Undecided,New] https://launchpad.net/bugs/489403
[22:26] <WeatherGod> bug 463435
[22:26] <ubot4> Launchpad bug 463435 in update-manager "I was notified that upgrade was available, but it was not ready" [Undecided,New] https://launchpad.net/bugs/463435