/srv/irclogs.ubuntu.com/2009/12/13/#ubuntu-bugs.txt

=== yoasif_ is now known as yoasif
malevhi everyone! I'm watching this bug. but, what to answer? https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/49603400:28
ubot4Launchpad bug 496034 in evolution "Ubuntu flawed, Evolution un-install destroys ubuntu" [Undecided,New]00:28
malevI think maybe is better to close... or is a bug in fact?00:28
hggdhmalev: no, not a bug, just ignorance from the OR. I will add a comment on it00:29
malevthanks hggdh00:30
malevhi, now I'm watching: https://bugs.launchpad.net/mudlet/+bug/496033 I was thinking in asking the user a bit more information, maybe sending him: Not described well from the common responses.00:38
ubot4Launchpad bug 496033 in mudlet "Line duplication on 1.0.4" [Undecided,New]00:38
nperrymalev: I would say the screenshots explain it pretty well00:46
hggdhmalev: done. I closed it invalid00:46
malevnperry, but there is no info about the package o the distro version. do you suggest to triage it?00:47
hggdhmalev hold on on this mudlet bug00:47
malevhggdh, don't worry, I can't triage a bug, I just was about to ask for it :D00:48
hggdhsee https://edge.launchpad.net/mudlet MUDlet is not packaged for Ubuntu, it happens that they use LP for hosting bugs (and perhaps code as well, did not check)00:51
hggdhas such, it is not an Ubuntu bug -- and we cannot touch it00:51
malevhggdh, oks! should I answer him that?00:52
hggdhmalev: no. This is not a bug for us, but for the mudlet developers/maintainers00:52
malevoks... i guess you 're closing it :D00:53
hggdhLP is used by a lot of other projects also00:53
hggdhI am not closing it, no. I am leaving it the way it is00:53
hggdhthis is actually something we have to be careful on: *most* of the bugs on LP are Ubuntu bugs, but *NOT ALL*00:54
hggdhmudlet happens to be one of these not ours, so we CANNOT touch it.00:55
malevhggdh, oks! thanks00:56
hggdhmalev: welcome, -- and, of course, thank YOU for helping ;-)00:56
=== BUGabundo1 is now known as BUGabundo
malevwhat can I do to find bugs that belong to Ubuntu... you know, to start working on them (not developping but filtering)01:15
macohttp://bugs.launchpad.net/ubuntu/+bugs01:15
hggdhyeah01:15
malevmaco, thanks!01:22
malevI'm going for it01:22
echotoneI dont know if this is a legit "bug" but i cant find a solution anywhere else. I cant use a live cd to install 9.10 because whether i choose try it or install it i get to the white ubuntu logo and then is flashes a couple of white lines and then the screen stays black forever. so i made an alternate cd and it installed . but when i rebooted i got the same problem. ANY thoughts. AT ALLLL???04:25
dtchenechotone: did you try disabling the splash?04:25
echotonei am not a very advanced user. so no. i am in puppy linux right now.04:26
echotonei was told to mount my hdd and look for something but then the user logged off04:26
echotonehow would i go about disabling my splash? I cant get to a command line or anything with 9.10.04:29
echotonecould i do it from within puppy with my hdd mounted?04:29
dtchenyou should ask in #ubuntu for help with adding noplash to your grub.cfg04:30
dtchennosplash, sorry04:30
echotonenobody helps me there. i am in that chat as well.04:31
dtchen(or booting with nosplash)04:31
echotonewell, thank you anyways. My quest contiues......04:31
mar-kolyaHi to all04:38
mar-kolyaI have a problem which I think is a bug and I do not know which package to report it against04:39
mar-kolyaWhen my laptop is turned on from standby or hibernation the muted sound gets unmuted04:40
mar-kolyacould you please tell me against which package shall I report this?04:40
micahgdtchen: ^^04:43
dtchenmar-kolya: it's already fixed in Lucid04:47
dtchen(LP: #404986, #483900)04:47
dtchenmar-kolya: the ubuntu-audio-dev PPA has that fix, too04:48
mar-kolyathanks!05:06
=== asac_ is now known as asac
MidnightBomber I have ubuntu netbook remix 9.10 with all updates. It does not allow me to install any new software packages. it says "This error could be caused by required additional software packages which are missing or not installable. Futhermore there could be a conflict between software packages which are not allowed to be installed at the same time." WTF09:22
micahgMidnightBomber: try #ubuntu for support09:23
MidnightBomberthanks09:41
bash39hi13:30
bash39I have a question about Empathy13:31
etalibash39: Hi, if you have a support question, you might get a faster response in #ubuntu - this channel is aimed at people who are working on bugs, rather than support...13:32
bash39actually it could be a bug.13:33
etaliIf you think it's a bug, you can learn more about reporting bugs here:  https://help.ubuntu.com/community/ReportingBug13:33
bash39when I quit empathy the status icon doesnt go back to its normal state, it only gets greyed out.  it used to work fine in 9.04 with pidgim13:34
bash39i'm using 9.10 now13:34
etaliI'm on my Windows computer at the moment so can't test that, but that does sound odd... if you report it following the steps in the link I just posted then it will get looked at by the right people.13:35
bash39I'll check that now. thanx13:36
bash39it says "This page does not exist yet. You can create a new empty page, or use one of the page templates."13:37
bash39seems like the page is new13:37
etaliOops, my mistake, stick an s on the end - ReportingBugs13:38
etalisorry13:38
bash39np13:38
BUGabundohey guys14:43
=== thekorn_ is now known as thekorn
hggdhmorning16:33
BUGabundoola hggdh16:36
hggdhbug 23399016:56
ubot4Launchpad bug 233990 in thunderbird "Thunderbird's mdn (receipt) message may contain 822bis-violating bare lf which is rejected by Qmail" [Undecided,Confirmed] https://launchpad.net/bugs/23399016:56
hggdh<sigh/>16:57
bcurtiswxhey all, i can't reproduce bug #496106 on my VM.  It's an apport bug so the required information is there.  What would be the next logical step for this bug?17:16
ubot4Launchpad bug 496106 in empathy "[lucid] opening a chat window requires a triple-click" [Undecided,New] https://launchpad.net/bugs/49610617:16
hggdhbcurtiswx: we would still need someone to confirm it17:19
hggdhyou could add a comment stating you could not reproduce, and setting it to incomplete17:20
bcurtiswxhggdh: ok, so it is ok to set to incomplete for not being able to confirm it?17:20
hggdhhum. Perhaps it depend on one specific provider?17:20
bcurtiswxhggdh: i don't see how a telepathy-spec would effect the empathy software.. different code bases17:21
hggdhbcurtiswx: yes. As I say above, it may be related to a provider (Jabber, MSN, whatever)17:21
hggdhbcurtiswx: I do not see how either, but this does not mean we are correct ;-)17:22
bcurtiswxhggdh: ok, so incomplete, wait for confirmation then push upstream?17:22
hggdhbcurtiswx: yes. I would still ask for the provider17:30
nperryAfternoon guys17:30
nperryJust spent the last hour going through these, could somone mark them as triaged please17:31
nperry486849 486766 486538 486538 486470 456359 446364 340339 339203 337958 337878 336474 335467 335069 334929 334912 492161 490384 489992 487843 487841 486914 486903 486893 486890 486885 48687117:31
nperryIm just going through debian tracker now17:32
bcurtiswxhggdh: yes, thx I have done that.17:32
mattiWhat one can do to be more efficient in helping with bugs?17:34
etalimatti: Have you installed the Firefox / Greasemonkey package for Launchpad?  That's pretty useful when triaging.17:36
mattiI don't.17:37
mattiWhere I can get it?17:37
etaliBeen a while since I installed them - I think this is the right link...17:42
etalihttps://launchpad.net/launchpad-gm-scripts17:42
mattiOK, what next? ;]17:47
etaliHave you read the wiki links about Triaging?17:50
mattiNot yet.17:51
etaliI think they've just changed the process for joining the teams, getting a mentor.17:51
etaliAh, it's worth reading those.  I'm not sure what the process for getting a mentor is now, but when I signed up I had to answer a few questions about time zones, areas of interest, etc.17:52
mattiI am trying to get a mentor for about a year.17:52
mattiWith no luck ;]17:52
etaliWow, that's unfortunate.  It might be worth trying again - they've changed how the teams / mentors work now, so you should get a quicker response17:53
nperryetali: Last couple of days ive manager to get 3 bugs triaged, ive heard the magic number is five?17:53
mattietali: I don't know who to contact right now ;]17:54
=== Flare183_ is now known as Flare183
etalinperry: I'm not sure on that - someone like hggdh or weathergod might be able to help?17:57
etalimatti: lurk in here a while if you can, I'm sure someone with more experience will be along soon to point you in the right direction.17:58
hggdhmatti: you should start by reading http://wiki.ubuntu.com/HelpingWithBugs17:59
matti:)17:59
hggdhand, as etali points out, being here (and asking questions)17:59
hggdhas you are pretty much doing, right now ;-)18:00
hggdhnperry: you are probably referring to the 5-a-day programme18:00
matti;]18:01
nperryWould oo crashes be sent to /var/crashes18:02
nperrysorry /var/crash18:02
hggdhnperry: they should, if apport is enabled18:02
hggdhbug 48684918:03
ubot4Launchpad bug 486849 in getdeb.net "Create package:DAV Explorer" [Medium,Fix released] https://launchpad.net/bugs/48684918:03
hggdhre, nperry, what do you want us to do with bug 486849?18:04
ubot4Launchpad bug 486849 in getdeb.net "Create package:DAV Explorer" [Medium,Fix released] https://launchpad.net/bugs/48684918:04
hggdhbug 48676618:05
ubot4Launchpad bug 486766 in getdeb.net "Create package:Pooka" [Medium,Fix released] https://launchpad.net/bugs/48676618:05
hggdhbug 48653818:05
ubot4Launchpad bug 486538 in getdeb.net "Create package: Bean Sheet" [Medium,Fix released] https://launchpad.net/bugs/48653818:05
hggdhnperry, these packages are not Ubuntu packages...18:06
hggdhmeaning *official* packages18:06
mattiI wonder....18:07
mattiHow does one become a Ubuntu Member?18:07
hggdhmatti: by having a track record of Ubuntu activities, and then submitting a request, being drilled, and accepted (or rejected ;-)18:08
etalimatti - you need to be active in the community for a while, and document what you're doing.18:08
=== astechgeek is now known as techgeek
etalialso get testimonials from people who are already respected in the community.18:09
hggdhthese activities may be pretty much anything, ranging from code writing to social18:09
mattiOh I see.18:09
matti;]18:09
mattiWhat about if one wants to become a Developer?18:09
etaliThis is a good post including some thoughts from someone who just went through the process:18:09
etalihttp://amber.redvoodoo.org/2009/12/alan-bell-on-becoming-ubuntu-member.html18:09
etaliIf you're interested in packaging or patching, the process is a little different for MOTU people - check out #ubuntu-motu and read the links in the topic there to get an idea18:10
hggdhpretty much the same thing, but more strict. You *must* prove you are good on what you do, and have an extensive track record of code contributions18:10
mattiThat might be hard... because of my day-job commitments.18:10
mattiBut!18:11
matti;]18:11
hggdhit was hard for me also, but I got there18:11
mattiNothing in life is easy.18:11
mattihggdh: ;]18:11
etaliYou can contribute without having the title.  I'd like to apply for membership / MOTU eventually, but as you say, real life gets in the way.18:12
etaliStill, doing what you can when you can must go somewhere towards proving commitment in the long term.18:13
nperryhggdh: Needs packages, marked as trigaged, they dont exist in debian either18:13
nperry*packageing18:13
hggdhnperry: these are not for Ubuntu, they are for GetDeb...18:13
nperryThe OR added ubuntu on there tho18:13
hggdhwell, getdeb is a project to provide packages (either more up-to-date, or not in Ubuntu/Debian)18:14
mattiThanks folks!18:14
matti;]18:14
BUGabundohggdh: I still disagree in some points with joaopinto :p18:15
BUGabundoif they can make it to getdeb, they can make it to oficial repos :)18:16
nperryhggdh: So we wont add them into our repo's as getdeb already has them?18:16
=== yofel_ is now known as yofel
HellowInjecting myself into the conversation: That would eliminate the primary purpose of getdeb :P.18:17
hggdhthey, eventually, can get into Ubuntu18:17
hggdhHellow: +118:17
BUGabundoHellow: true18:17
BUGabundobut it only happens because its fails to get them on time into archives or looked at18:17
hggdhbut, back to the where the discussion started: nperry, yes, an ITP to Debian always help (then we only need to sync)18:18
hggdhITP == Intent To Package18:18
nperryNo ITP at debian for any18:19
yofelnperry: as long as they're tagged as needs-packaging I would just leave them alone18:19
yofelthey should get auto-whishlisted18:19
hggdhhum. The option, then is pretty much open a bug on Debian *asking* for this to be packaged -- and wait for a DD to get to it18:19
nperryOk, I was just following the KB on passed to maintainers18:19
yofelhm, just thinking: would it make sense to open debian bug reports for ubuntu packaging requests?18:20
hggdhthe best person to talk about getdeb, and interrelatioships, is joaopinto18:20
yofeland link them together18:21
hggdhyofel: it does18:21
hggdhwe are based on Debian18:21
yofelok, will do that in the future then18:21
hggdhanything that is not in Debian adds to the delta (meaning more work)18:21
yofeltrue18:21
hggdhthis can even go farther, and a Debian bug could be opened with a package proposal18:22
hggdhI am actually curious on what joaopinto has to say about it, tried to ping him on -pt, but no answer18:23
=== BUGabundo1 is now known as BUGabundo
joaopintoback19:35
joaopintolet me read the log19:36
BUGabundowb joaopinto19:37
joaopintooh the conversation is over :P19:38
BUGabundoeheh19:38
yofeljoaopinto: well, we're still here ;)19:38
joaopintohggdh, what was the question ?19:38
joaopintoyofel, :)19:39
hggdhjoaopinto: how does getdeb and Debian and Ubuntu interact (or should interact)?19:39
hggdhand boa tarde/noite ;-)19:40
BUGabundoshould , doesn't19:40
* BUGabundo runa19:40
joaopintoofficialy they don't interact19:40
joaopintobut yes, preferably people should use Debian ITPs, but there is still some people which prefer direct uploads to Ubuntu using REVU19:41
joaopintoas for GetDeb, it's a different policy, there is no much space for interaction19:41
joaopintobrb, baby19:41
BUGabundohe really means his baby girl :)19:43
hggdhheh. Figured so19:47
joaopinto:P19:56
joaopintoback (for a few minutes)19:57
yofeljoaopinto: what's your opinion on opening debian RFPs for ubuntu packaging bugs?19:57
joaopintoanyway, getdeb members individually participate at Ubuntu an Debian packagning19:57
joaopintoyofel, not good, they have different processes, and there are requesters which don't care about Debian inclusion19:59
yofelok19:59
joaopintoI agree that ITPs should be recommended, but either the requester decides to use ITP, or REVU,19:59
joaopintoops, REVU as, someone else to work on the request and upload to revu20:00
=== BUGabundo is now known as BUGabundo_lunch
=== BUGabundo_lunch is now known as BUGabundo
PrototypeX29Ahi21:07
PrototypeX29Acan i change the package of a bug report?21:08
hggdhPrototypeX29A: yes, you can21:08
hggdhalso, please add a comment on why you changed ut21:09
hggdhs/ut/it/21:09
BUGabundocan he really?21:09
BUGabundoor can he just add one more?21:09
hggdhyou can, yes21:09
hggdhand also add more. You just cannot take them out21:09
BUGabundoahh that's it21:10
PrototypeX29Ahow can i?21:10
hggdhPrototypeX29A: give me the bug#, and we will do it together (I will tell you what to do, and you will do it)21:10
PrototypeX29Ahttps://bugs.launchpad.net/ubuntu/+source/kerneloops/+bug/49629221:11
ubot4Launchpad bug 496292 in kerneloops "Kerneloops and disconnecting wlan" [Undecided,New]21:11
PrototypeX29Anot the kerneloops package is affected, but the kernel21:11
hggdhyes indeed ;-)21:11
PrototypeX29Adidnt notice there is a program called kerneloops21:12
hggdhon the left of the 'kerneloops' you will see a down arrow. Click on it21:12
PrototypeX29Ajust thought kerneloops was a proxy for this kind of reports21:12
PrototypeX29Aoh, this is a menu21:12
PrototypeX29Ahard to find :)21:12
hggdhno, it is a package by itself (the one that will ask you to open a bug against the kernel)21:12
hggdh:-)21:12
hggdhin this case, the package is 'linux'21:13
PrototypeX29Athere are two linux packages, one for the kernel within ubuntu and one "extern" bug tracker for the real kernel project21:14
hggdhPrototypeX29A: you want the Ubuntu one21:14
PrototypeX29Atrue21:14
PrototypeX29Abut if i write linux it is the other one, isnt it?21:14
hggdhyes21:14
PrototypeX29Ahow do i say i want to change it to ubuntu/+source/linux21:15
hggdh(just did it, sorry). Just typing in 'linux' will select the Ubuntu package21:16
hggdhnow21:16
hggdhthere is more to be done here21:16
PrototypeX29Alike specifying my hardware?21:17
hggdhyou should run 'apport-collect 496292' in order to have all required data for kernel bugs21:17
hggdhapport-collect will do it21:18
PrototypeX29Ait wants to know a lot :)21:24
hggdhyes...21:28
hggdhand it is much easier that to grab all of that by hand21:28
PrototypeX29Aand less secure, i guess :)21:30
hggdhwhy?21:34
PrototypeX29Abecause it sends automatically a lot of data over which i have no control21:36
PrototypeX29Awell alright, if i have this program installed i should be able to trust its author :)21:36
hggdhyou can always check what is done, by looking at the apport-collect code (and the pacakge hook code that actually collect the data)21:39
hggdhbut, generically, it is quite difficult to see a privacy issue on kernel oops21:39
PrototypeX29Anow anybody knows which notebook i am using :)21:40
hggdhwell, part of the game, I guess ;-)21:41
hggdhin my case, the make, model, and details of my laptop have been published again and again and again...21:42
PrototypeX29Awell thanks for your help21:42
PrototypeX29Anow i will keep reloading the site until the problem is fixed21:43
hggdhheh. Breath deeply, and wait ;-)21:43
bcurtiswxwhat OS is used as the base for testing GNOME code for bugs?21:45
bcurtiswxanything?21:45
hggdhbcurtiswx: theoretically, anything, but I would bet on Linux, any distro21:48
hggdhmostly, I mean.21:48
bcurtiswxwell i'd hope linux.. lol.. but wasn't sure if it was Fedora or Ubuntu or whichever21:48
BUGabundowhat's the discussion topic?21:49
BUGabundoI had to reconnect21:49
hggdhwhich OS is the base for Gnome testing21:49
BUGabundoahh21:49
BUGabundothere's such a thing?21:49
joaopintohttp://www.foresightlinux.org/foresight-gnome/21:49
BUGabundoI know KDE prefers mandriva and opensuse21:49
hggdhbcurtiswx: it can be *any* linux distro, depends on what the developers themselves are running21:50
joaopinto"Foresight GNOME Edition features the GNOME desktop environment, created and maintained by The GNOME Project..."21:50
bcurtiswxhggdh: good to know.. thx21:50
BUGabundolet me tell one thing: none of the core kde devs I know, is runnign kubuntu21:50
joaopintooh wait, the last sentence is only related go gnome and not to the distro :P ?21:50
joaopintoto21:50
hggdhjoaopinto: not sure...21:51
joaopintoBUGabundo, I was looking into the wrong place for my problem, had to look on the modemmanager source, it doesn't use hal, it uses udev21:51
BUGabundoeheh21:52
joaopintonow i just need to figure where does it get the modem specific data from :\21:52
BUGabundoI told you so21:52
BUGabundoask asac. its his mess21:52
joaopintohum, /usr/share/doc/modemmanager/README is out-dated21:54
joaopintoit mentions HAL21:54
joaopintohere it goes, a bug for documentation :P21:54
joaopintocan someone else confirm bug 496319 ?21:57
ubot4Launchpad bug 496319 in modemmanager "README mentions HAL which is no longer used" [Undecided,New] https://launchpad.net/bugs/49631921:57
hggdhjoaopinto: done22:06
joaopintotks :)22:07
hggdhbemvindo22:07
joaopintohum, this modem info thing must be somewhere on udev rules22:07
joaopintoobrigado :)22:07
hggdhmost probabl, yes22:07
joaopintoah, found https://wiki.ubuntu.com/NetworkManager/Hardware/3G/Probing22:08
joaopintoit doesn't tell where the modem capabilities are stored22:10
hggdhjoaopinto: of old this was in the kernel22:41
BUGabundo<-_-> ?22:42
KingCreole_Hi there! Does anybody know what's the matter with bugs.launchpad.net ? Wanted to file a bug, but I'm getting only timeouts23:14
hggdhKingCreole_: works here23:16
hggdhoh, not it does not, not completely. LP is going through maintenance23:17
hggdhKingCreole_: ^23:17
KingCreole_hggdh: ok, thanks - I will then try again tomorrow23:18
=== BUGabundo1 is now known as BUGabundo

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