/srv/irclogs.ubuntu.com/2009/12/24/#ubuntu-bugs.txt

micahghggdh: the question is that if an upstream project which uses LP already has a bug for something that's in ubuntu and there is a bug in ubuntu, what do we do?00:00
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hggdhah00:10
hggdhmicahg: then yes, I think dupping against the upstream would make sense. But this would have to be always done -- it does not make sense to have different options00:11
micahghggdh: well, 1. should upstream see ubuntu bug spam?00:12
micahg2. can LP have an upstream task to itself?00:12
hggdhtwo good questions, no easy answer. But (1) they already see bug spam (or, at least, can see if they so want); (2) it can, but does not make much sense, similar to the chicken and egg issue00:14
micahgok, so dupe and open an ubuntu task00:15
micahghggdh: right?00:16
hggdhthis is how I would go, yes. Of course, mileage can vary00:16
micahgshould I add a wiki page for it?00:16
hggdhI asked the same thing during UDS, and did not get a firm position00:16
micahgshould I add it to the meeting agenda again for next month or ML it?00:17
hggdhMicah... not sure it warrants a wiki by itself, but at least a comment, yes00:17
hggdhML it, if you do not mind00:17
micahgthat's the main question I had for last months meeting :)00:17
hggdhthis is a question I have had for a while ;-)00:18
micahghggdh: well, the wiki shows info about the upstream bug trackers00:18
micahgand LP qualifies00:18
micahgwith it's own process00:18
micahg*its00:18
hggdhyes. The problem is we are under LP00:18
micahghggdh: -control or squad ML?00:18
hggdhwe can go ortodox, but does it really make sense?00:18
hggdh-control00:18
hggdhmethinks00:19
micahghggdh: done00:25
hggdhI will add my .02 cents to it00:27
hggdhand yes, it is a .02 cents. Inflation adjustments00:28
SoftwareExplorerI'm getting ready to report a Lucid bug. Every time an application starts to play a sound or stops playing a sound there is a pop/click. Does anyone know if I should report this as a bug for the pulseaudio package or the linux package?00:55
BUGabundoSoftwareExplorer: ask crisum in #ubuntu+100:57
BUGabundoPA / alsa is his domain00:57
SoftwareExplorerBUGabundo: OK, I will thanks00:59
BUGabundonp01:00
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rCXI contacted the upstream developers for bug #472818 and they confirmed that this behavior is intentional and not a bug.02:01
ubot4Launchpad bug 472818 in playonlinux "guiv3.py crashed with IndexError in AutoReload() (dup-of: 392513)" [Undecided,New] https://launchpad.net/bugs/47281802:01
ubot4Launchpad bug 392513 in playonlinux "guiv3.py crashed with IndexError in AutoReload()" [Undecided,Confirmed] https://launchpad.net/bugs/39251302:01
rCXoops I meant bug #47291802:02
ubot4Launchpad bug 472918 in quick-lounge-applet "Applet does not respect a size of 1 with 2 items" [Undecided,Confirmed] https://launchpad.net/bugs/47291802:02
rCXShould it be marked as a wishlist item?02:02
rCXShould I mark it as invalid? thanks!02:03
micahgrCX: did they say they are willing to modify the behaviour?02:04
rCXmicahg: no02:04
micahgso they won't change it, right?02:05
rCXmicahg: yup, not going to change it02:05
micahgrCX: please comment with what they told you and I will mark Won't Fix02:05
rCXmicahg: ok thanks02:06
rCXmicahg: I commented but it won't let me select "won't fix" :(02:08
micahgrCX: that's why I said I'll mark it won't fix :)02:08
micahgonly bug-control members can set it02:08
rCXmicahg: Ok thanks :D02:09
micahgrCX: done02:09
dnmis any one using ubuntu on dell xps05:53
dnmwanted some help05:53
dnmcan some one help... i am new to ubuntu and i cant use my wifi05:55
JFodnm, the #ubuntu channel is your best bet.05:57
dnmthnaks05:57
JFomy pleasure05:57
roark_deviatedI'm new to ubuntu bugs, learning how to triage. Do you know where I can find bugs that have been properly triaged so I can see how its done. I already read the how-to but I need an example to better guide me.06:01
thekornbug 50000010:59
ubot4Launchpad bug 500000 in usplash "wrong aspect ratio boot splash on widescreen screen" [Undecided,New] https://launchpad.net/bugs/50000010:59
thekornnice!10:59
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=== j is now known as Guest35297
Guest35297hi there, I'm fairly sure I've found a bug in kubutntu but I have no diea what package it might be with.12:17
Guest35297it's very similar to this https://bugs.launchpad.net/ubuntu/+source/libgphoto2/+bug/355998 but with an mp3 player not a camera12:17
ubot4Launchpad bug 355998 in libmtp "usb-storage: waiting for device to settle before scanning" [Undecided,Fix released]12:17
Guest35297also, it's kubuntu 9.10. any suggestions?12:17
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vmosanyone?12:25
vmosdust?12:25
vmosI've tried  ubuntu-bug storage but it insists on a package name, any advice on narrowing it down?12:28
qensevmos: try executing just 'ubuntu-bug', that should provide you with a list of one item where you can choose the storage problems from.12:45
vmosthanks qense but when I try that it says "You need to specify a package or a PID. See --help for more information", I saw help and it didn't help13:15
tgrundlei am experiencing a bug in Luicid that has been reported in debian, should i create a bug report in launchpad and reference the debian? tickethttp://bugs.debian.org/cgi-bin/bugreport.cgi?bug=55928914:37
ubot4Debian bug 559289 in hplip "/lib/udev/rules.d/56-hpmud_support.rules: udev warnings: SYSFS{}= will be removed in a future udev version..." [Normal,Open]14:37
qensetgrundle: I would only report the issue here as well if it requires action from Ubuntu developers as well, otherwise it's just extra work to keep track of it.16:02
charlie-tcahggdh: you around?16:04
hggdhcharlie-tca: I am16:09
hggdhcharlie-tca: hope you are OK16:09
charlie-tcaNever mind. I answered my question already16:09
hggdhheh16:09
charlie-tcaHey, I must be doing better.16:10
hggdh:-)16:10
charlie-tcaI signed off that xchat bug report from karmic alpha316:10
hggdhoh16:11
hggdhand I moved away from xchat, into weechat (git head)16:11
charlie-tcaoh16:11
hggdhcurrent dev version looks really nice16:12
charlie-tcaI got too many things I am trying to get my head around again now16:13
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micahghggdh: if I send a frozen app a SIGSEGV, will the apport crash show why it froze?16:54
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hggdhmicahg: probably17:33
hggdhyou will have to look at the threads, but if there is a deadlock somewhere you will see the wait17:33
hggdh(of course, discard the segv frames)17:34
micahghggdh: ok, I'll try it17:40
ali1234micahg: my firefox bug?17:42
micahgali1234: yep17:43
micahgali1234: I just added instructions to the bug17:44
ali1234don't i have to start some service to get apport dumps if i'm not running a beta?17:46
ali1234oh yeah you wrote it, sorry17:46
micahgali1234: it's in the bug17:46
ali1234ok, got it17:48
ali1234The problem cannot be reported because I have obsolete software17:49
micahgali1234: ok, so that ususally means you have to upgrade a few packages17:50
ali1234libgtk2.0-common - but I need this version installed because there are no dbgsyms for 2.1, and i need those for another bug17:50
ali1234ah whatever, i'll try to upgrade it17:50
micahgali1234: no, the upgrade is not to 2.117:50
ali1234yeah, you're right, the upgrade is ubuntu1 to ubuntu217:51
ali1234however, there's no debug symbols package for -ubuntu217:51
micahg2.18.3-1ubuntu2.117:51
micahgali1234: libgtk2.0-0-dbg17:52
ali1234yes, when i attempted to install that package the other day i got a message like "depends on =...-ubuntu1 but ...-ubuntu2 is going to be installed"17:53
ali1234so i had to force version to get it installed17:53
micahgali1234: apport retraces the crash server side so you don't need the dbg syms for it, if you need it for yourself, that's another story17:53
ali1234i needed the debug symbols because somebody asked me to install them in another bug17:54
micahgali1234: if you're done with that, you don't need them anymore17:54
ali1234i'm not17:55
micahgok17:55
ali1234until the bug is closed :)17:55
micahgali1234: do you know how to do a manual gdb backtrace?17:56
ali1234yes17:56
ali1234but i can already tell you what it's gonna say :)17:56
ali1234java plugin is causing the freeze17:57
micahgali1234: ok, that works too, can you reproduce the freeze and generate a full backtrace?17:57
ali1234ok retrying apport17:57
micahgon a clean profile17:57
ali1234the complete report is 172mb17:58
ali1234i guess i should send the reduced one?17:58
micahgwow...either way should be fine17:58
ali1234well i'll do reduced for now17:59
ali1234otherwise it wont upload before xmas17:59
ali1234wow there's loads of bug reports about this already, mine is probably a dupe of one of those...18:00
micahg:)18:02
ali1234ok you want me to do a new bug still? i see you;ve already replied to a bunch of these18:02
micahgali1234: are any of them triaged?18:02
ali1234they're all in various states of incomplete, new, or invalid18:03
micahgali1234: that generally means that the problem was on the user side in those cases or they're not responding18:03
micahgyou can file a new one18:03
micahgand we'll try to get to the bottom of it :)18:03
micahgof apport finds the stacktrace is a dupe, it will mark the bug as such18:04
ali1234i'll mark my original report a dupe18:05
ali1234bug 50018418:05
ubot4Launchpad bug 500184 in firefox-3.5 "firefox freezes on pages with java" [Undecided,New] https://launchpad.net/bugs/50018418:05
micahgugh, that should be private18:06
micahgnm18:06
ali1234why?18:06
micahgwell, usually there's a coredump, but I guess since it's a reduced report, there isn't one18:07
ali1234yeah, that part was 170MB18:07
hggdhtoo many missing symbols18:07
micahgyeah, I was about to say that :)18:07
ali1234what's that apport-retrace command again?18:08
hggdhsudo apport-retrace -o a.file.name /var/crash/crash-whatever18:08
hggdhit will download & install all dbgsyms needed18:09
hggdh(as long as you have the ddebs in the sources.list)18:09
ali1234a.file.name = what?18:09
micahghggdh: that's actually really good to know :)18:10
ali1234nvm got it18:10
hggdhali1234: apport-retrace requires an output file18:11
ali1234yeah, i figured it out. how do i resubmit the resulting regenerated report?18:12
hggdhali1234: just upload the GDB output to the bug, micahg will follow up18:12
hggdh(i.e., run apport-retrace -g)18:13
hggdhand, of course, tell us. Probably good to run 'thread apply all bt full' and 'bt full' (so that we know the active thread)18:15
ali1234hmm, i don't think this is working right18:15
ali1234http://pastebin.com/m1d99a65b18:16
ali1234(it's still running, but warns about missing packages - i have ddebs with the key imported)18:16
ali1234oh and now it crashed18:16
ali1234Exception ImportError: ImportError('No module named shutil',) in <bound method __AptDpkgPackageInfo.__del__ of <apport.packaging_impl.__AptDpkgPackageInfo instance at 0x933c44c>> ignored18:17
hggdhali1234: there are many dbgsyms on wrong versions18:17
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ali1234fail18:20
ali1234the backtrace is still missing almost all symbols18:20
ali1234great, now i have 12 broken packages on my system too :)18:21
ali1234firefox-3.5-gnome-support-dbgsym: Depends: firefox-3.5-gnome-support (= 3.5.3+build1+nobinonly-0ubuntu6) but 3.5.6+nobinonly-0ubuntu0.9.10.1 is installed18:22
ali1234and loads of crap like that18:23
hggdhali1234: weird, this is a bug on itself18:23
ali1234yep18:23
ali1234same bug i ran into the other day with libgtk18:23
hggdhthis happened of old on apport (it would force-install wrong versins), but it was corrected18:24
hggdhso it is a regression :-(18:24
ali1234this happened the other day when i tried to install the libgtk symbols in synaptic18:24
ali1234basically afaict the ddebs repository is lagging behind the main repo by a few versions18:25
ali1234so the only way to make it work is to install older versions of everything18:25
hggdhwell, there are two different issues here18:25
hggdh(1) ddebs lagging behind official versions: expected, this happens18:25
hggdh(2) force-install of *wrong* dbgsym versions: this should *NOT* happen18:26
ali1234the thing about (1) is, apport won't submit a report unless you have the newest version of everything, but without the ddebs, it can't submit a useful report18:26
hggdhI agree, almost a catch-22. But this is contention on finite resources -- the build machines --, and not much we can do on it18:27
hggdhexcept wait...18:28
* ali1234 waits18:30
=== \vish is now known as mac_v
* mac_v kicks the 5-a-day bot!18:35
hggdhheh18:35
mac_vthe stats havent been updated for nearly a week... almost 1-3 days ,as soon as i joined :(18:36
hggdhmac_v: you might want to ping bdmurray about it18:36
hggdhoh, just did it ;-)18:37
mac_vhehe :D18:37
=== BUGabundo is now known as SantaBUG
SantaBUGMerry xtmas every one20:20
mattiThanks ;]20:21
SantaBUGhey matti20:24
micahgali1234: I see you found your problem :)20:25
ali1234yeah20:25
ali1234i bet there's a few more dupes of this too20:26
micahgali1234: you need to be careful with those20:27
micahgjust because someone's having an issue with java, doesn't make it a dupe20:27
micahglike bug 47826320:27
ubot4Launchpad bug 478263 in firefox-3.5 "[KARMIC]Firefox 3.5.4 can't run java applets (dup-of: 484148)" [Undecided,New] https://launchpad.net/bugs/47826320:27
ubot4Launchpad bug 484148 in firefox-3.5 "apparmor-profiles freezes Firefox when using Java applets (Sun JRE)" [Undecided,Incomplete] https://launchpad.net/bugs/48414820:27
SantaBUGmicahg: speaking of bugs20:27
SantaBUGif Sun Java is being left behind20:27
SantaBUGshouldn't ubuntu-restricted stop pulling it ?20:28
ali1234micahg: sure, but hopefully they'll read the comment i just wrote on the main bug, and then try the workaround, and then we'll know20:28
micahgSantaBUG: it hasn't been made official yet20:28
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micahgali1234: the kern.log shows no apparmor issue with java20:28
ali1234micahg: but stopping apparmor makes the issue not happen so...20:28
micahgali1234: apparmor should NEVER be stopped entirely20:29
ali1234hah20:29
ali1234well, fix the bug then, and i won't have to20:29
micahgali1234: that's not how it works...you can disable the firefox profile20:31
ali1234yes, i see "sudo touch /etc/apparmor.d/disable/path.to.bin"20:32
ali1234i read this too "Since Ubuntu 9.10 (Karmic), AppArmor ships with a profile for Firefox which is disabled by default. "20:34
ali1234i never enabled it so what gives?20:34
ali1234maybe this is the wrong channel for this type of question20:34
micahgwell, was is enabled?20:34
micahgthere was a bug with earlier FF35 packages that might have enabled it20:34
ali1234yes, i see messages about firefox and apparmor all the time20:35
micahgah, ok, well then, you might indeed have a duplicate20:35
ali1234bug 48927820:39
ubot4Launchpad bug 489278 in apparmor "Apparmor should notify the user when it blocks access" [Undecided,New] https://launchpad.net/bugs/48927820:39
ali1234this is the same reason why torrents don't open in transmission any more20:39
ali1234that's been happening since the day i upgraded to karmic20:39
micahgthere's already a bug for that20:39
ali1234yep20:39
ali1234all these bugs are caused because apparmor is turned on20:40
ali1234that bug ^ mentions torrents, and it just clicked20:40
micahgbug 47629920:40
ubot4Launchpad bug 476299 in firefox-3.5 "Firefox apparmor profile does not allow access to transmission" [Low,Fix released] https://launchpad.net/bugs/47629920:40
ali1234so, looks like all i need to do is disable the profile (which i never enabled) and my firefox will stop sucking20:42
micahgali1234: yep20:42
ali1234so, got a bug for that?20:43
micahgwhich one?20:43
micahgtransmission?20:43
ali1234"there was a bug with earlier FF35 packages that might have enabled it"20:43
ali1234that one20:43
micahgidr20:43
ali1234there's also bug 45579220:44
ubot4Launchpad bug 455792 in firefox-3.5 "deluge doesn't open .torrent files from firefox while apparmor is on" [Low,In progress] https://launchpad.net/bugs/45579220:44
ali1234and a load of others for various plugins and external files20:45
ali1234but i don't see one about the profile getting enabled20:45
micahgali1234: it was only for daily users20:45
micahgiirc20:45
ali1234i upgraded this machine to karmic about 4 hours before the final ISO went public20:45
ali1234and pretty much the first thing i noticed was torrents didn't open automatically any more20:46
micahgali1234: daily ff users20:46
ali1234nope, never used that afaik20:46
micahghmmm20:46
hggdhso, ali1234 -- was your ffox apparmour profile enabled or disabled>20:46
hggdh?20:46
ali1234i'm not 100% sure how i tell20:47
vmoshi there, I've got a problem with karmic not recognising my mp3 player. I'm pretty sure it's a bug but I have no idea what package is at fault. any suggestions?20:47
ali1234but i think it is enabled20:47
ali1234given that i'm suffering from every single bug involved firefox, and having apparmor enabled for it20:47
micahgali1234: bug 43622120:48
ubot4Launchpad bug 436221 in firefox-3.5 "apparmor profile is not disabled on upgrade from jaunty firefox-3.5" [High,Fix released] https://launchpad.net/bugs/43622120:48
hggdhali1234: ps auxZ20:48
* micahg also can't get java to work with apparmor enabled...20:49
ali1234yeah it's enabled then20:49
ali1234hmm ok, that bug doesn't tell me how to disable it now it's been erroneously enabled20:50
ali1234if just updating the package is supposed to do that, then obviously there's been a regression20:51
micahgali1234:  I commented in the last bug you posted in about it20:51
micahgali1234: http://www.ubuntu.com/getubuntu/releasenotes/910overview#New profiles20:51
ali1234ok, rebooting to get my apparmor back how it's supposed to be20:59
micahgali1234: ??20:59
ali1234i stopped it, remember?21:00
micahgali1234: sudo /etc/init.d/apparmor start21:00
ali1234that doesn't seem to work, now *all* my running processes are "unconfined" except the ones that i started after i restarted apparmor21:00
micahgoh, yeah, I guess that's a problem21:01
ali1234right, apparmor profile disabled, ff works properly now21:09
micahgali1234: :)21:12
* micahg forgot how much trouble that profile can cause21:14
micahgon the next ff3.6 update, I'll try to run ff with it enabled so that I can try to find the bugs in advance21:15
micahgali1234: BTW, I filed bug #500215 about apparmor not warning people when disabling it entirely21:21
ubot4Launchpad bug 500215 in apparmor "apparmor should warn users before allowing itself to be disabled/stopped" [Wishlist,Triaged] https://launchpad.net/bugs/50021521:21
ali1234micahg: yeah i saw it when logging in again :)21:24
ali1234also, is the bug widely known about? i have a feeling a lot of people might be affected by it and no idea what's going on...21:25
ali1234well, anyone who upgraded on day 1 basically21:25
micahgali1234: it shouldn't be affecting too many people21:25
* micahg needs to get an ubuntu blog...21:26
micahgali1234: it was fixed a month before release...21:26
ali1234hmm..... well, must have regressed at some point then21:27
ali1234although i don't know how21:27
ali1234my other machine that i was using to test alphas (starting with a fresh install) was not affected, only the one i upgraded from jaunty21:28
micahgali1234: do you still have your upgrade logs?21:31
ali1234i didn't even know they existed21:31
ali1234where would i find them?21:31
micahg/var/log/dist-upgrade/21:32
ali123420091029-0819 - so yeah21:32
micahgok, so I might ask you for them later, I need to talk with someone about the issue21:33
ali1234no problem21:34
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