[00:00] <micahg> hggdh: the question is that if an upstream project which uses LP already has a bug for something that's in ubuntu and there is a bug in ubuntu, what do we do?
=== pitoow is now known as A_pitoow
[00:10] <hggdh> ah
[00:11] <hggdh> micahg: then yes, I think dupping against the upstream would make sense. But this would have to be always done -- it does not make sense to have different options
[00:12] <micahg> hggdh: well, 1. should upstream see ubuntu bug spam?
[00:12] <micahg> 2. can LP have an upstream task to itself?
[00:14] <hggdh> two good questions, no easy answer. But (1) they already see bug spam (or, at least, can see if they so want); (2) it can, but does not make much sense, similar to the chicken and egg issue
[00:15] <micahg> ok, so dupe and open an ubuntu task
[00:16] <micahg> hggdh: right?
[00:16] <hggdh> this is how I would go, yes. Of course, mileage can vary
[00:16] <micahg> should I add a wiki page for it?
[00:16] <hggdh> I asked the same thing during UDS, and did not get a firm position
[00:17] <micahg> should I add it to the meeting agenda again for next month or ML it?
[00:17] <hggdh> Micah... not sure it warrants a wiki by itself, but at least a comment, yes
[00:17] <hggdh> ML it, if you do not mind
[00:17] <micahg> that's the main question I had for last months meeting :)
[00:18] <hggdh> this is a question I have had for a while ;-)
[00:18] <micahg> hggdh: well, the wiki shows info about the upstream bug trackers
[00:18] <micahg> and LP qualifies
[00:18] <micahg> with it's own process
[00:18] <micahg> *its
[00:18] <hggdh> yes. The problem is we are under LP
[00:18] <micahg> hggdh: -control or squad ML?
[00:18] <hggdh> we can go ortodox, but does it really make sense?
[00:18] <hggdh> -control
[00:19] <hggdh> methinks
[00:25] <micahg> hggdh: done
[00:27] <hggdh> I will add my .02 cents to it
[00:28] <hggdh> and yes, it is a .02 cents. Inflation adjustments
[00:55] <SoftwareExplorer> I'm getting ready to report a Lucid bug. Every time an application starts to play a sound or stops playing a sound there is a pop/click. Does anyone know if I should report this as a bug for the pulseaudio package or the linux package?
[00:57] <BUGabundo> SoftwareExplorer: ask crisum in #ubuntu+1
[00:57] <BUGabundo> PA / alsa is his domain
[00:59] <SoftwareExplorer> BUGabundo: OK, I will thanks
[01:00] <BUGabundo> np
=== nhandler_ is now known as nhandler
[02:01] <rCX> I contacted the upstream developers for bug #472818 and they confirmed that this behavior is intentional and not a bug.
[02:01] <ubot4> Launchpad bug 472818 in playonlinux "guiv3.py crashed with IndexError in AutoReload() (dup-of: 392513)" [Undecided,New] https://launchpad.net/bugs/472818
[02:01] <ubot4> Launchpad bug 392513 in playonlinux "guiv3.py crashed with IndexError in AutoReload()" [Undecided,Confirmed] https://launchpad.net/bugs/392513
[02:02] <rCX> oops I meant bug #472918
[02:02] <ubot4> Launchpad bug 472918 in quick-lounge-applet "Applet does not respect a size of 1 with 2 items" [Undecided,Confirmed] https://launchpad.net/bugs/472918
[02:02] <rCX> Should it be marked as a wishlist item?
[02:03] <rCX> Should I mark it as invalid? thanks!
[02:04] <micahg> rCX: did they say they are willing to modify the behaviour?
[02:04] <rCX> micahg: no
[02:05] <micahg> so they won't change it, right?
[02:05] <rCX> micahg: yup, not going to change it
[02:05] <micahg> rCX: please comment with what they told you and I will mark Won't Fix
[02:06] <rCX> micahg: ok thanks
[02:08] <rCX> micahg: I commented but it won't let me select "won't fix" :(
[02:08] <micahg> rCX: that's why I said I'll mark it won't fix :)
[02:08] <micahg> only bug-control members can set it
[02:09] <rCX> micahg: Ok thanks :D
[02:09] <micahg> rCX: done
[05:53] <dnm> is any one using ubuntu on dell xps
[05:53] <dnm> wanted some help
[05:55] <dnm> can some one help... i am new to ubuntu and i cant use my wifi
[05:57] <JFo> dnm, the #ubuntu channel is your best bet.
[05:57] <dnm> thnaks
[05:57] <JFo> my pleasure
[06:01] <roark_deviated> I'm new to ubuntu bugs, learning how to triage. Do you know where I can find bugs that have been properly triaged so I can see how its done. I already read the how-to but I need an example to better guide me.
[10:59] <thekorn> bug 500000
[10:59] <ubot4> Launchpad bug 500000 in usplash "wrong aspect ratio boot splash on widescreen screen" [Undecided,New] https://launchpad.net/bugs/500000
[10:59] <thekorn> nice!
=== zoglesby_ is now known as zoglesby
=== j is now known as Guest35297
[12:17] <Guest35297> hi there, I'm fairly sure I've found a bug in kubutntu but I have no diea what package it might be with.
[12:17] <Guest35297> it's very similar to this https://bugs.launchpad.net/ubuntu/+source/libgphoto2/+bug/355998 but with an mp3 player not a camera
[12:17] <ubot4> Launchpad bug 355998 in libmtp "usb-storage: waiting for device to settle before scanning" [Undecided,Fix released]
[12:17] <Guest35297> also, it's kubuntu 9.10. any suggestions?
=== Guest35297 is now known as vmos
[12:25] <vmos> anyone?
[12:25] <vmos> dust?
[12:28] <vmos> I've tried  ubuntu-bug storage but it insists on a package name, any advice on narrowing it down?
[12:45] <qense> vmos: try executing just 'ubuntu-bug', that should provide you with a list of one item where you can choose the storage problems from.
[13:15] <vmos> thanks qense but when I try that it says "You need to specify a package or a PID. See --help for more information", I saw help and it didn't help
[14:37] <tgrundle> i am experiencing a bug in Luicid that has been reported in debian, should i create a bug report in launchpad and reference the debian? tickethttp://bugs.debian.org/cgi-bin/bugreport.cgi?bug=559289
[14:37] <ubot4> Debian bug 559289 in hplip "/lib/udev/rules.d/56-hpmud_support.rules: udev warnings: SYSFS{}= will be removed in a future udev version..." [Normal,Open]
[16:02] <qense> tgrundle: I would only report the issue here as well if it requires action from Ubuntu developers as well, otherwise it's just extra work to keep track of it.
[16:04] <charlie-tca> hggdh: you around?
[16:09] <hggdh> charlie-tca: I am
[16:09] <hggdh> charlie-tca: hope you are OK
[16:09] <charlie-tca> Never mind. I answered my question already
[16:09] <hggdh> heh
[16:10] <charlie-tca> Hey, I must be doing better.
[16:10] <hggdh> :-)
[16:10] <charlie-tca> I signed off that xchat bug report from karmic alpha3
[16:11] <hggdh> oh
[16:11] <hggdh> and I moved away from xchat, into weechat (git head)
[16:11] <charlie-tca> oh
[16:12] <hggdh> current dev version looks really nice
[16:13] <charlie-tca> I got too many things I am trying to get my head around again now
=== mac_v is now known as \vish
[16:54] <micahg> hggdh: if I send a frozen app a SIGSEGV, will the apport crash show why it froze?
=== zoglesby_ is now known as zoglesby
[17:33] <hggdh> micahg: probably
[17:33] <hggdh> you will have to look at the threads, but if there is a deadlock somewhere you will see the wait
[17:34] <hggdh> (of course, discard the segv frames)
[17:40] <micahg> hggdh: ok, I'll try it
[17:42] <ali1234> micahg: my firefox bug?
[17:43] <micahg> ali1234: yep
[17:44] <micahg> ali1234: I just added instructions to the bug
[17:46] <ali1234> don't i have to start some service to get apport dumps if i'm not running a beta?
[17:46] <ali1234> oh yeah you wrote it, sorry
[17:46] <micahg> ali1234: it's in the bug
[17:48] <ali1234> ok, got it
[17:49] <ali1234> The problem cannot be reported because I have obsolete software
[17:50] <micahg> ali1234: ok, so that ususally means you have to upgrade a few packages
[17:50] <ali1234> libgtk2.0-common - but I need this version installed because there are no dbgsyms for 2.1, and i need those for another bug
[17:50] <ali1234> ah whatever, i'll try to upgrade it
[17:50] <micahg> ali1234: no, the upgrade is not to 2.1
[17:51] <ali1234> yeah, you're right, the upgrade is ubuntu1 to ubuntu2
[17:51] <ali1234> however, there's no debug symbols package for -ubuntu2
[17:51] <micahg> 2.18.3-1ubuntu2.1
[17:52] <micahg> ali1234: libgtk2.0-0-dbg
[17:53] <ali1234> yes, when i attempted to install that package the other day i got a message like "depends on =...-ubuntu1 but ...-ubuntu2 is going to be installed"
[17:53] <ali1234> so i had to force version to get it installed
[17:53] <micahg> ali1234: apport retraces the crash server side so you don't need the dbg syms for it, if you need it for yourself, that's another story
[17:54] <ali1234> i needed the debug symbols because somebody asked me to install them in another bug
[17:54] <micahg> ali1234: if you're done with that, you don't need them anymore
[17:55] <ali1234> i'm not
[17:55] <micahg> ok
[17:55] <ali1234> until the bug is closed :)
[17:56] <micahg> ali1234: do you know how to do a manual gdb backtrace?
[17:56] <ali1234> yes
[17:56] <ali1234> but i can already tell you what it's gonna say :)
[17:57] <ali1234> java plugin is causing the freeze
[17:57] <micahg> ali1234: ok, that works too, can you reproduce the freeze and generate a full backtrace?
[17:57] <ali1234> ok retrying apport
[17:57] <micahg> on a clean profile
[17:58] <ali1234> the complete report is 172mb
[17:58] <ali1234> i guess i should send the reduced one?
[17:58] <micahg> wow...either way should be fine
[17:59] <ali1234> well i'll do reduced for now
[17:59] <ali1234> otherwise it wont upload before xmas
[18:00] <ali1234> wow there's loads of bug reports about this already, mine is probably a dupe of one of those...
[18:02] <micahg> :)
[18:02] <ali1234> ok you want me to do a new bug still? i see you;ve already replied to a bunch of these
[18:02] <micahg> ali1234: are any of them triaged?
[18:03] <ali1234> they're all in various states of incomplete, new, or invalid
[18:03] <micahg> ali1234: that generally means that the problem was on the user side in those cases or they're not responding
[18:03] <micahg> you can file a new one
[18:03] <micahg> and we'll try to get to the bottom of it :)
[18:04] <micahg> of apport finds the stacktrace is a dupe, it will mark the bug as such
[18:05] <ali1234> i'll mark my original report a dupe
[18:05] <ali1234> bug 500184
[18:05] <ubot4> Launchpad bug 500184 in firefox-3.5 "firefox freezes on pages with java" [Undecided,New] https://launchpad.net/bugs/500184
[18:06] <micahg> ugh, that should be private
[18:06] <micahg> nm
[18:06] <ali1234> why?
[18:07] <micahg> well, usually there's a coredump, but I guess since it's a reduced report, there isn't one
[18:07] <ali1234> yeah, that part was 170MB
[18:07] <hggdh> too many missing symbols
[18:07] <micahg> yeah, I was about to say that :)
[18:08] <ali1234> what's that apport-retrace command again?
[18:08] <hggdh> sudo apport-retrace -o a.file.name /var/crash/crash-whatever
[18:09] <hggdh> it will download & install all dbgsyms needed
[18:09] <hggdh> (as long as you have the ddebs in the sources.list)
[18:09] <ali1234> a.file.name = what?
[18:10] <micahg> hggdh: that's actually really good to know :)
[18:10] <ali1234> nvm got it
[18:11] <hggdh> ali1234: apport-retrace requires an output file
[18:12] <ali1234> yeah, i figured it out. how do i resubmit the resulting regenerated report?
[18:12] <hggdh> ali1234: just upload the GDB output to the bug, micahg will follow up
[18:13] <hggdh> (i.e., run apport-retrace -g)
[18:15] <hggdh> and, of course, tell us. Probably good to run 'thread apply all bt full' and 'bt full' (so that we know the active thread)
[18:15] <ali1234> hmm, i don't think this is working right
[18:16] <ali1234> http://pastebin.com/m1d99a65b
[18:16] <ali1234> (it's still running, but warns about missing packages - i have ddebs with the key imported)
[18:16] <ali1234> oh and now it crashed
[18:17] <ali1234> Exception ImportError: ImportError('No module named shutil',) in <bound method __AptDpkgPackageInfo.__del__ of <apport.packaging_impl.__AptDpkgPackageInfo instance at 0x933c44c>> ignored
[18:17] <hggdh> ali1234: there are many dbgsyms on wrong versions
=== yofel_ is now known as yofel
[18:20] <ali1234> fail
[18:20] <ali1234> the backtrace is still missing almost all symbols
[18:21] <ali1234> great, now i have 12 broken packages on my system too :)
[18:22] <ali1234> firefox-3.5-gnome-support-dbgsym: Depends: firefox-3.5-gnome-support (= 3.5.3+build1+nobinonly-0ubuntu6) but 3.5.6+nobinonly-0ubuntu0.9.10.1 is installed
[18:23] <ali1234> and loads of crap like that
[18:23] <hggdh> ali1234: weird, this is a bug on itself
[18:23] <ali1234> yep
[18:23] <ali1234> same bug i ran into the other day with libgtk
[18:24] <hggdh> this happened of old on apport (it would force-install wrong versins), but it was corrected
[18:24] <hggdh> so it is a regression :-(
[18:24] <ali1234> this happened the other day when i tried to install the libgtk symbols in synaptic
[18:25] <ali1234> basically afaict the ddebs repository is lagging behind the main repo by a few versions
[18:25] <ali1234> so the only way to make it work is to install older versions of everything
[18:25] <hggdh> well, there are two different issues here
[18:25] <hggdh> (1) ddebs lagging behind official versions: expected, this happens
[18:26] <hggdh> (2) force-install of *wrong* dbgsym versions: this should *NOT* happen
[18:26] <ali1234> the thing about (1) is, apport won't submit a report unless you have the newest version of everything, but without the ddebs, it can't submit a useful report
[18:27] <hggdh> I agree, almost a catch-22. But this is contention on finite resources -- the build machines --, and not much we can do on it
[18:28] <hggdh> except wait...
[18:30]  * ali1234 waits
=== \vish is now known as mac_v
[18:35]  * mac_v kicks the 5-a-day bot!
[18:35] <hggdh> heh
[18:36] <mac_v> the stats havent been updated for nearly a week... almost 1-3 days ,as soon as i joined :(
[18:36] <hggdh> mac_v: you might want to ping bdmurray about it
[18:37] <hggdh> oh, just did it ;-)
[18:37] <mac_v> hehe :D
=== BUGabundo is now known as SantaBUG
[20:20] <SantaBUG> Merry xtmas every one
[20:21] <matti> Thanks ;]
[20:24] <SantaBUG> hey matti
[20:25] <micahg> ali1234: I see you found your problem :)
[20:25] <ali1234> yeah
[20:26] <ali1234> i bet there's a few more dupes of this too
[20:27] <micahg> ali1234: you need to be careful with those
[20:27] <micahg> just because someone's having an issue with java, doesn't make it a dupe
[20:27] <micahg> like bug 478263
[20:27] <ubot4> Launchpad bug 478263 in firefox-3.5 "[KARMIC]Firefox 3.5.4 can't run java applets (dup-of: 484148)" [Undecided,New] https://launchpad.net/bugs/478263
[20:27] <ubot4> Launchpad bug 484148 in firefox-3.5 "apparmor-profiles freezes Firefox when using Java applets (Sun JRE)" [Undecided,Incomplete] https://launchpad.net/bugs/484148
[20:27] <SantaBUG> micahg: speaking of bugs
[20:27] <SantaBUG> if Sun Java is being left behind
[20:28] <SantaBUG> shouldn't ubuntu-restricted stop pulling it ?
[20:28] <ali1234> micahg: sure, but hopefully they'll read the comment i just wrote on the main bug, and then try the workaround, and then we'll know
[20:28] <micahg> SantaBUG: it hasn't been made official yet
=== mac_v is now known as \vish
[20:28] <micahg> ali1234: the kern.log shows no apparmor issue with java
[20:28] <ali1234> micahg: but stopping apparmor makes the issue not happen so...
[20:29] <micahg> ali1234: apparmor should NEVER be stopped entirely
[20:29] <ali1234> hah
[20:29] <ali1234> well, fix the bug then, and i won't have to
[20:31] <micahg> ali1234: that's not how it works...you can disable the firefox profile
[20:32] <ali1234> yes, i see "sudo touch /etc/apparmor.d/disable/path.to.bin"
[20:34] <ali1234> i read this too "Since Ubuntu 9.10 (Karmic), AppArmor ships with a profile for Firefox which is disabled by default. "
[20:34] <ali1234> i never enabled it so what gives?
[20:34] <ali1234> maybe this is the wrong channel for this type of question
[20:34] <micahg> well, was is enabled?
[20:34] <micahg> there was a bug with earlier FF35 packages that might have enabled it
[20:35] <ali1234> yes, i see messages about firefox and apparmor all the time
[20:35] <micahg> ah, ok, well then, you might indeed have a duplicate
[20:39] <ali1234> bug 489278
[20:39] <ubot4> Launchpad bug 489278 in apparmor "Apparmor should notify the user when it blocks access" [Undecided,New] https://launchpad.net/bugs/489278
[20:39] <ali1234> this is the same reason why torrents don't open in transmission any more
[20:39] <ali1234> that's been happening since the day i upgraded to karmic
[20:39] <micahg> there's already a bug for that
[20:39] <ali1234> yep
[20:40] <ali1234> all these bugs are caused because apparmor is turned on
[20:40] <ali1234> that bug ^ mentions torrents, and it just clicked
[20:40] <micahg> bug 476299
[20:40] <ubot4> Launchpad bug 476299 in firefox-3.5 "Firefox apparmor profile does not allow access to transmission" [Low,Fix released] https://launchpad.net/bugs/476299
[20:42] <ali1234> so, looks like all i need to do is disable the profile (which i never enabled) and my firefox will stop sucking
[20:42] <micahg> ali1234: yep
[20:43] <ali1234> so, got a bug for that?
[20:43] <micahg> which one?
[20:43] <micahg> transmission?
[20:43] <ali1234> "there was a bug with earlier FF35 packages that might have enabled it"
[20:43] <ali1234> that one
[20:43] <micahg> idr
[20:44] <ali1234> there's also bug 455792
[20:44] <ubot4> Launchpad bug 455792 in firefox-3.5 "deluge doesn't open .torrent files from firefox while apparmor is on" [Low,In progress] https://launchpad.net/bugs/455792
[20:45] <ali1234> and a load of others for various plugins and external files
[20:45] <ali1234> but i don't see one about the profile getting enabled
[20:45] <micahg> ali1234: it was only for daily users
[20:45] <micahg> iirc
[20:45] <ali1234> i upgraded this machine to karmic about 4 hours before the final ISO went public
[20:46] <ali1234> and pretty much the first thing i noticed was torrents didn't open automatically any more
[20:46] <micahg> ali1234: daily ff users
[20:46] <ali1234> nope, never used that afaik
[20:46] <micahg> hmmm
[20:46] <hggdh> so, ali1234 -- was your ffox apparmour profile enabled or disabled>
[20:46] <hggdh> ?
[20:47] <ali1234> i'm not 100% sure how i tell
[20:47] <vmos> hi there, I've got a problem with karmic not recognising my mp3 player. I'm pretty sure it's a bug but I have no idea what package is at fault. any suggestions?
[20:47] <ali1234> but i think it is enabled
[20:47] <ali1234> given that i'm suffering from every single bug involved firefox, and having apparmor enabled for it
[20:48] <micahg> ali1234: bug 436221
[20:48] <ubot4> Launchpad bug 436221 in firefox-3.5 "apparmor profile is not disabled on upgrade from jaunty firefox-3.5" [High,Fix released] https://launchpad.net/bugs/436221
[20:48] <hggdh> ali1234: ps auxZ
[20:49]  * micahg also can't get java to work with apparmor enabled...
[20:49] <ali1234> yeah it's enabled then
[20:50] <ali1234> hmm ok, that bug doesn't tell me how to disable it now it's been erroneously enabled
[20:51] <ali1234> if just updating the package is supposed to do that, then obviously there's been a regression
[20:51] <micahg> ali1234:  I commented in the last bug you posted in about it
[20:51] <micahg> ali1234: http://www.ubuntu.com/getubuntu/releasenotes/910overview#New profiles
[20:59] <ali1234> ok, rebooting to get my apparmor back how it's supposed to be
[20:59] <micahg> ali1234: ??
[21:00] <ali1234> i stopped it, remember?
[21:00] <micahg> ali1234: sudo /etc/init.d/apparmor start
[21:00] <ali1234> that doesn't seem to work, now *all* my running processes are "unconfined" except the ones that i started after i restarted apparmor
[21:01] <micahg> oh, yeah, I guess that's a problem
[21:09] <ali1234> right, apparmor profile disabled, ff works properly now
[21:12] <micahg> ali1234: :)
[21:14]  * micahg forgot how much trouble that profile can cause
[21:15] <micahg> on the next ff3.6 update, I'll try to run ff with it enabled so that I can try to find the bugs in advance
[21:21] <micahg> ali1234: BTW, I filed bug #500215 about apparmor not warning people when disabling it entirely
[21:21] <ubot4> Launchpad bug 500215 in apparmor "apparmor should warn users before allowing itself to be disabled/stopped" [Wishlist,Triaged] https://launchpad.net/bugs/500215
[21:24] <ali1234> micahg: yeah i saw it when logging in again :)
[21:25] <ali1234> also, is the bug widely known about? i have a feeling a lot of people might be affected by it and no idea what's going on...
[21:25] <ali1234> well, anyone who upgraded on day 1 basically
[21:25] <micahg> ali1234: it shouldn't be affecting too many people
[21:26]  * micahg needs to get an ubuntu blog...
[21:26] <micahg> ali1234: it was fixed a month before release...
[21:27] <ali1234> hmm..... well, must have regressed at some point then
[21:27] <ali1234> although i don't know how
[21:28] <ali1234> my other machine that i was using to test alphas (starting with a fresh install) was not affected, only the one i upgraded from jaunty
[21:31] <micahg> ali1234: do you still have your upgrade logs?
[21:31] <ali1234> i didn't even know they existed
[21:31] <ali1234> where would i find them?
[21:32] <micahg> /var/log/dist-upgrade/
[21:32] <ali1234> 20091029-0819 - so yeah
[21:33] <micahg> ok, so I might ask you for them later, I need to talk with someone about the issue
[21:34] <ali1234> no problem
=== rackIT is now known as rackIT_AFK