[00:02] <AntonyS> bug 500487
[00:02] <ubot4> Launchpad bug 500487 in gnome-applets "[lucid] volume icon twice in systray" [Undecided,New] https://launchpad.net/bugs/500487
[00:02] <AntonyS> is the screenshot enough to consider it confirmed, or should I mark it incomplete while waiting for debug info?
[00:06] <nigel_nb> AntonyS: that sounds like a known issue, let me hunt down the original bug
[00:10]  * AntonyS attempts upgrading to karmic, again
[00:25] <nigel_nb> AntonyS: can you move ~/.gconf*, log out, and log back again
[00:27] <AntonyS> why? </confused> I don't have the bug
[00:28] <nigel_nb> that would get rid of the 2 volume controls
[00:30] <AntonyS> I suppose that may be useful for the submitter, not me though? :)
[00:30] <nigel_nb> AntonyS: woops
[00:30] <AntonyS> ;)
[00:31] <nigel_nb> sorry, thought u were the submitter and u were here to escalate it
[00:31] <AntonyS> nope, bugsquad n00b, learning how to triage!
[00:56] <cjohnston> most people who celebrate christmas arent christian
[00:57] <LimCore> cjohnston: like... people in india?
[00:57] <cjohnston> dunno about over there.. most people look at christmas as santa and gifts..
[00:58] <blackstar> hello every one.. i need help reporting a bug
[00:58] <nigel_nb> LimCore: Indians who are not christian dont celebrate
[00:59] <cjohnston> atleast in america, christmas is a very secular event
[00:59] <blackstar> i want to reort a bug in karmic can some one help me out here?
[00:59] <LimCore> nigel_nb: "hey running snake, many white faces come to our Casion and buy our natural medicine! lets celebrate"
[00:59] <AntonyS> blackstar, what is the problem?
[01:00] <BUGabundo> blackstar: just ask..
[01:00] <blackstar> hi, well i have a toshiba satellite laptop m505
[01:00] <nigel_nb> blackstar: can you put everything in one line please? helps a lot
[01:01] <blackstar> and the fan does not turn on i have suspend it and the bring it bak up for it to work
[01:01] <AntonyS> it works before you suspend
[01:01] <AntonyS> ?
[01:01] <blackstar> no it does not
[01:01] <nigel_nb> blackstar: are you running only Ubuntu on it?
[01:01] <AntonyS> so your fan never works?
[01:02] <nigel_nb> anyways, it doesn't seem like an Ubuntu bug
[01:02] <blackstar> oooh sorry it does work after i suspended
[01:03] <nigel_nb> blackstar: have you used any other OS on your system?
[01:03] <AntonyS> wait
[01:03] <AntonyS> your fan works after suspend
[01:03] <blackstar> i have it with dual boot with windows 7 ....
[01:03] <AntonyS> but does not work before suspend?
[01:03] <blackstar> yes it does work
[01:04] <blackstar> on window 7 everythoing work
[01:05] <AntonyS> before suspend: fan does not work; after suspend: fan works
[01:05] <nigel_nb> and on win7 works as expected
[01:05] <AntonyS> this is what you are saying, yes?
[01:05] <blackstar> that's correct Anthinys
[01:05] <nigel_nb> blackstar: have AntonyS and I covered everything?
[01:05] <AntonyS> hm, sounds like http://ubuntuforums.org/showthread.php?p=8493673
[01:05] <AntonyS> an apparently known problem with that model
[01:06] <AntonyS> I don't know if it should have a bug report made though, nigel_nb ?
[01:06] <BUGabundo> kernel bug
[01:06] <nigel_nb> or acpi?
[01:06] <blackstar> ok tahbnks for the help i will try the link you send
[01:07] <blackstar> i read abut soemthign with the acpi
[01:07] <blackstar> i will try to compile that what u send
[01:08] <nigel_nb> blackstar: are you running karmic
[01:08] <blackstar> yes karmic
[01:09] <nigel_nb> then you can log a bug against gnome-power-manager for this issue
[01:09] <nigel_nb> type "ubuntu-bug gnome-power-manager" in a terminal
[01:09] <blackstar> thanks i will
[01:10] <nigel_nb> it will gather the required information and take you to launchpad
[01:10] <blackstar> ok thanks
[01:10] <nigel_nb> blackstar: entire the required information and a clear description
[01:10] <nigel_nb> you're welcome :)
[01:10] <blackstar> ok clear discription of the hardware?
[01:11] <nigel_nb> clear description of the problem
[01:11] <blackstar> ok cool
[01:11] <blackstar> thanks nigel
[01:11] <nigel_nb> do mention the make of your system too, so if its a known issue it will me marked duplicate
[01:13] <blackstar> okay i wil
[01:23] <cjohnston> wishlist bug 500648 please
[01:23] <ubot4> Launchpad bug 500648 in empathy "add ability to hide buddy list" [Undecided,New] https://launchpad.net/bugs/500648
[01:30] <hggdh> cjohnston: done
[01:33] <cjohnston> ty
[01:57] <cjohnston> wishlist bug 500527
[01:57] <ubot4> Launchpad bug 500527 in ocropus "Please update to version 0.4." [Undecided,New] https://launchpad.net/bugs/500527
[01:59] <hggdh> cjohnston: done
[02:02] <cjohnston> hggdh: can you take a look at https://answers.edge.launchpad.net/ubuntu/+source/goldendict/+question/95180  - I may be totally confused.. but it looks to me like the latest release is in the repos already..
[02:07] <hggdh> cjohnston: OK. according to packages.debian.org testing and unstable both are running 0.9.1~git20091117-1
[02:07] <hggdh> so yes, a sync might be interesting
[02:07] <hggdh> 0.9.0 is most probably the current stable for goldendict
[02:08] <hggdh> and debian is (on testing/unstable) running a GIT pull (i.e., development)
[02:08] <cjohnston> hggdh: should i change it to a bug then for sync?
[02:08] <hggdh> yes, you could ask for a sync from debian testing
[02:09] <cjohnston> I didnt know debian packaged dev packages
[02:09] <hggdh> or unstable
[02:09] <hggdh> usually, it does not
[02:09] <hggdh> but this is -- again -- testing/unstable
[02:09] <hggdh> :-)
[02:11] <cjohnston> wishlist bug 500670 then please ;-)
[02:11] <ubot4> Launchpad bug 500670 in goldendict "sync goldendict with debian testing" [Undecided,New] https://launchpad.net/bugs/500670
[02:12] <hggdh> done
[02:22] <cjohnston> wishlist bug 500588 bug 500586
[02:22] <ubot4> Launchpad bug 500588 in k3b "Please update K3b to version 1.69.0 alpha4" [Undecided,New] https://launchpad.net/bugs/500588
[02:22] <ubot4> Launchpad bug 500586 in krename "Sync krename 4.0.1-1 (universe) from Debian testing (main)" [Undecided,New] https://launchpad.net/bugs/500586
[02:23] <cjohnston> lot of wishlist stuff coming about the past couple days
[02:29] <cjohnston> bug 500580 too please
[02:29] <ubot4> Launchpad bug 500580 in ldtp "Sync ldtp 1.7.1-3 (universe) from Debian testing (main)" [Undecided,New] https://launchpad.net/bugs/500580
[06:07] <eridu> How can I report a usability bug in the alternate cd debian-installer?
[06:07] <eridu> should I report it against the debian-installer package?
[06:07] <eridu> or is there a metapackage just for the install CD, or what?
[06:10] <micahg> eridu: I don't know if ubiquity is for the alternate installer as well
[06:10] <eridu> micahg: it isn't
[06:10] <eridu> micahg: the alternate CD has no GUI and to my knowledge uses debian-installer
[06:11] <stgraber> eridu: d-i usually is a good bug target, at least the right group of people will be subscribed, they can still change the package if necessary
[06:11] <eridu> stgraber: okay, thanks
[08:07] <jbicha> um...Google Reader is crashing my Lucid computer
[08:15] <jbicha1> happens to me every time in Firefox, Arora, Konqueror, Chrome
[08:19] <micahg> jbicha1: what's your issue?
[08:20] <jbicha1> when I try to login to Google Reader, my computer reboots immediately
[08:20] <jbicha1> I mean the easy solution is to not use Google Reader but it shouldn't be possible for a web site to completely crash a computer
[08:21] <micahg> jbicha1: that's true, it shouldn't
[08:21] <micahg> this is in all browsers
[08:22] <micahg> jbicha1: what graphics chipset?
[08:23] <jbicha1> Intel GM45 (it's a laptop)
[08:24] <micahg> jbicha1: karmic?
[08:24] <jbicha1> Lucid
[08:24] <micahg> oh
[08:24] <micahg> jbicha1: you probably want #ubuntu+1
[08:25] <jbicha1> micahg: thanks
[10:34] <AntonyS> does anyone know about the status of the iputils package? there are a dozen bugs but they don't seem to be triage-able because there is no upstream and no real maintainer
[10:35] <AntonyS> bug 500730
[10:35] <ubot4> Launchpad bug 500730 in iputils "ping6 -Q "Flowinfo is not supported"" [Undecided,Confirmed] https://launchpad.net/bugs/500730
[10:36] <AntonyS> otherwise, can someone set the importance of this bug to low
[11:00] <AntonyS> can someone set the importance of bug 500730 to low?
[11:01] <ubot4> Launchpad bug 500730 in iputils "ping6 -Q "Flowinfo is not supported"" [Undecided,Confirmed] https://launchpad.net/bugs/500730
[11:01] <yofel> AntonyS: patience, most bug control guys are on vacation right now I think and the US guys are still asleep
[11:01] <AntonyS> was hoping maybe one of the 6 people who joined the channel would be able to :)
[11:02] <AntonyS> though none have member hosts so I guess they're probably not bug control
[11:18] <nperry> AntonyS: Don't confirm your own bugs please :)
[11:19] <AntonyS> I haven't have I? I'm not the submitter?
[11:20] <nperry> Oh sorry :)
[11:25]  * nperry still in holiday asleep mode
[12:13] <AntonyS> bug 500487
[12:13] <ubot4> Launchpad bug 500487 in gnome-applets "[lucid] volume icon twice in systray" [Undecided,New] https://launchpad.net/bugs/500487
[12:13] <AntonyS> now that the bug has debug info, along with the original screenshot, can I confirm this bug?
[12:14] <AntonyS> (and now that it is 1pm, can I take a break from ubuntu stuff and have breakfast...)
[12:33] <Letter3> I think I have found a bug in the loading/rendering of Unicode in what seems to be a problem of an underlying engine in gnome. the problem is apparent in the text editor and geany, but not in OpenOffice. However, I don't have the time/accounts to report the bug. is anyone willing to test it?
[12:56] <BUGabundo> guud morning
[12:57] <Letter3> morning
[13:00] <Letter3> no one seems to care about the problem...
[13:02] <BUGabundo> Letter3: what prob?
[13:03] <Letter3> BUGabundo: I think I have found a bug in the loading/rendering of Unicode in what seems to be a problem of an underlying engine in gnome. the problem is apparent in the text editor and geany, but not in OpenOffice. However, I don't have the time/accounts to report the bug. is anyone willing to test it?
[13:03] <BUGabundo> no
[13:04] <Letter3> fine, then leave the bug in it.
[13:10] <BUGabundo> wth ?
[13:11] <AntonyS> it's OK, he came into #ubuntu to complain and I calmed him
[13:11] <AntonyS> he found your "no" a little too strong
[13:12] <AntonyS> like your no represented the entire ubuntu community, not just yourself :)
[13:13] <BUGabundo> YAY
[13:14] <BUGabundo> did not know my words were stronger the Mark and RMS put togheter
[13:14] <BUGabundo> AFAIK, I can only talk for my self
[20:32] <cjohnston> should package requests for two different programs be two different bugs?
[20:41] <cjohnston> wishlist bug 500854
[20:41] <ubot4> Launchpad bug 500854 in ubuntu "Autotalent is not packaged" [Undecided,New] https://launchpad.net/bugs/500854
[20:42] <cjohnston> wishlist bug 500851
[20:42] <ubot4> Launchpad bug 500851 in ubuntu "Sync jsonpickle 0.3.1-1 (universe) from Debian unstable (main)" [Undecided,New] https://launchpad.net/bugs/500851
[20:44] <cjohnston> micahg: bug 500850 - if its a bug, wouldnt it be a firefox bug anyway? unless it was an ubuntu website, in which case it wouldnt be a bug against FF, correct?
[20:44] <ubot4> Launchpad bug 500850 in firefox-3.5 "Forum admin password problem when using Firefox" [Undecided,Incomplete] https://launchpad.net/bugs/500850
[20:44] <micahg> cjohnston: done
[20:44] <cjohnston> ty
[20:44] <micahg> cjohnston: I just responded to that :)
[20:44] <cjohnston> i know.. thats why i asked you
[20:44] <cjohnston> tryin to learn
[20:45] <micahg> heh, not necessarily
[20:45] <micahg> depending on how the software is coded, it could be a bug in the software not firefox
[20:45] <cjohnston> software meaning forum software?
[20:46] <micahg> cjohnston: yes
[20:46] <micahg> like bug 500702
[20:46] <ubot4> Launchpad bug 500702 in firefox-3.5 "Cannot open appeon server" [Undecided,Invalid] https://launchpad.net/bugs/500702
[20:46] <cjohnston> thats why i asked if its a bug.. meaning a ff or ubuntu bug
[20:47] <micahg> well, it could be an all platform FF bug
[20:47] <micahg> which is still valid
[20:47] <micahg> or like that appeon one where it's IE only
[20:47] <cjohnston> upstreamed at that point right?
[20:47] <micahg> cjohnston: yep
[20:47] <cjohnston> cool
[20:48] <micahg> cjohnston: do you want to handle a debug X firefox bug?
[20:49] <cjohnston> umm.. ill look at it...
[20:49] <cjohnston> whatcha got?
[20:49] <micahg> cjohnston: bug 500848
[20:49] <ubot4> Launchpad bug 500848 in firefox-3.5 "Form input in Firefox crashes system" [Undecided,New] https://launchpad.net/bugs/500848
[20:50] <cjohnston> wishlist bug 500801
[20:50] <ubot4> Launchpad bug 500801 in ubuntu "need python OCC package" [Undecided,New] https://launchpad.net/bugs/500801
[20:51] <micahg> cjohnston: done
[20:52] <cjohnston> on 500848, would need to determine the type of forum correct? like your appeon one? and also clairify he is using 3.5.6
[20:54] <micahg> cjohnston: well, it's most likely a graphics driver/X issue
[20:54] <cjohnston> oh.. missed the "this one" how do you know gfx driver/x?
[20:55] <micahg> cjohnston: well, generally X crashes, logoff, freeze, are related to X/graphics...https://wiki.ubuntu.com/X/Debugging
[21:01] <cjohnston> would help to get him to run ubuntu-bugs -p to get more information... 3
[21:01] <micahg> cjohnston: apport-collect -p xorg
[21:01] <micahg> cjohnston: oops
[21:01] <micahg> bug number after that command
[21:01] <cjohnston> ok
[21:02] <cjohnston> So for now just ask for the apport-collect -p xorg 500848 and wait for the response? (incomplete)
[21:03] <micahg> cjohnston: yes, but explain why
[21:04] <crimsun> in about an hour I'll be giving a classroom session on submitting patches for ALSA bugs
[21:08] <cjohnston> micahg: done
[21:08] <micahg> cjohnston: looks nice
[21:09] <cjohnston> :-)
[21:09] <cjohnston> Bug #500854  wish
[21:09] <ubot4> Launchpad bug 500854 in ubuntu "Autotalent is not packaged" [Undecided,New] https://launchpad.net/bugs/500854
[21:10] <micahg> cjohnston: done
[21:26] <mac_v> cjohnston: hi... you earlier had the nick FFemTJ , right? [or something of the sort :) ]
[21:27] <cjohnston> that would be me
[21:27] <cjohnston> What's up?
[21:28] <mac_v> cjohnston: na.. was just wondering why you changed nick? i guess it was due to too many asking what it meant? :)
[21:28] <cjohnston> that, and it isnt as relevant anymore.. which only means something to me...
[21:29] <hggdh> folks, if you did not notice -- DT Chen is giving a class on patch submission for ALSA in half an hour
[21:29] <cjohnston> thanks hggdh :-)
[21:29] <mac_v> hggdh: where?
[21:29] <micahg> hggdh: he was in here a little while ago and annouced it
[21:30]  * mac_v reads scrollback 
[21:31] <mac_v> hmm , cant find room :(
[21:32] <hggdh> yes, but I di dnot see anyone commenting on it, and decided to, er, re-announce
[21:32] <hggdh> mac_v: #ubuntu-classroom
[21:33] <mac_v> doh! silly me :/
[21:33] <hggdh> (he has been doing it lately -- surprise training)
[21:33] <cjohnston> its not on the classroom schedule :-(
[21:33] <cjohnston> ic
[21:33] <cjohnston> hmm
[21:33] <hggdh> no, it is not
[21:34] <hggdh> it was not meant to be scheduled
[21:34] <cjohnston> gotcha
[21:34] <hggdh> it is part -- methinks -- of his suddenly-announced gigs
[21:45] <cjohnston> wishlist bug 411527
[21:45] <ubot4> Launchpad bug 411527 in mc "[merge request] Please merge mc 4.7.0-pre1-3 from Debian sid (unstable)" [Undecided,Confirmed] https://launchpad.net/bugs/411527
[21:45] <cjohnston> sync requests should not be marked as confirmed correct?
[21:45] <cjohnston> what is involved in syncing something from deb to ubuntu?
[21:49] <zoglesby> cjohnston: I think it has to be completely repackaged (but I could be wrong)
[21:56] <micahg> cjohnston: correct
[21:57] <micahg> cjohnston: https://wiki.ubuntu.com/SyncRequestProcess
[21:58] <micahg> cjohnston: you generally should not touch sync requests unless you are working on the sync
[21:58] <cjohnston> gotcha
[21:58] <cjohnston> except wishliss
[21:58] <cjohnston> wishlit
[21:58] <cjohnston> whatever
[22:00] <cjohnston> got a call.. bbl
[23:06] <bcurtiswx> when a bug report is not in English.  Am I supposed to translate it myself or request the reporter to do so?
[23:07] <BUGabundo> hi bcurtiswx
[23:07] <BUGabundo> what ever is faster
[23:07] <bcurtiswx> ok
[23:07] <BUGabundo> if you can do it, then do it, and ask user to next time use english
[23:07] <BUGabundo> how will you ask him if you don't speak his lang?
[23:07] <BUGabundo> in english? can s/he read it ?
[23:07] <BUGabundo> eheh
[23:11] <bcurtiswx> hmm
[23:11] <bcurtiswx> is there a translation service commonly used and easy to use?
[23:12] <BUGabundo> google?
[23:12] <BUGabundo> ubuntu local irc channel team ?
[23:50] <hggdh> the translations team
[23:51] <hggdh> bcurtiswx: what language is it?
[23:51] <bcurtiswx> hggdh: https://bugs.launchpad.net/bugs/490481
[23:51] <ubot4> Launchpad bug 490481 in telepathy-gabble "package telepathy-gabble 0.8.7-1ubuntu1 failed to install/upgrade: erreur d'écriture sur '<standard output>': Aucun fichier ou dossier de ce type" [Low,Incomplete]
[23:52] <BUGabundo> frances