| awardle | How do you run Xorg without xorg.conf? | 00:09 |
|---|---|---|
| BUGabundo | lol | 00:11 |
| BUGabundo | you create one? | 00:11 |
| jmarsden | The same way you run it without one. It autodetects what it needs... | 00:11 |
| awardle | So should I tell the person just to remove their xorg.conf then? | 00:12 |
| jmarsden | awardle: Unless they have a system that needs one... | 00:15 |
| jmarsden | awardle: You have not given the channel enough context to really answer that question... what is wrong with the setup "the person" has right now? | 00:16 |
| LimCore | happy, less full of bugs, 2010 \o/ | 02:46 |
| cyan-spam | hey all, trying to triage a bug here and i think i need someone more experienced to help me out :) | 03:25 |
| yofel | cyan-spam: if you need help please always post the bug number as 'bug XXX' so that we can help you | 03:42 |
| yofel | if you have a general question then just fire away, someone will answer when they see the question | 03:42 |
| yofel | and know the answer ;) | 03:43 |
| cyan-spam | yofel: ok, thanks. the bug is <https://bugs.launchpad.net/ubuntu/+bug/501744>. i tried my best when i got no response. | 03:43 |
| ubot4 | Launchpad bug 501744 in ubuntu "crashed entire gui while in fullscreen" [Undecided,Incomplete] | 03:43 |
| yofel | cyan-spam: just bug 501744 is enough, we have a great bot in here ;) | 03:44 |
| ubot4 | Launchpad bug 501744 in ubuntu "crashed entire gui while in fullscreen" [Undecided,Incomplete] https://launchpad.net/bugs/501744 | 03:44 |
| cyan-spam | yofel: well, it was easier to copy the URL for me. :) if you have a better response, please take over. not sure what the right procedure is here | 03:44 |
| yofel | hm, I'm not the best person to ask about when it comes to X related bugs... | 03:48 |
| yofel | someone else should look at this too, but IMHO you did the right thing so far | 03:50 |
| cyan-spam | thanks | 03:54 |
| cyan-spam | night all | 04:27 |
| \vish | could someone kick start/re-start the 5-a-day bot :( | 05:53 |
| \vish | bdmurray: ? | 05:54 |
| === asac_ is now known as asac | ||
| RoyK | hi all | 11:11 |
| RoyK | how long does it usually take from a bug is reported till it's fixed? weeks? months? #471163 puts a limit on the usability on this laptop... | 11:12 |
| nigel_nb | bug 471163 | 11:12 |
| ubot4 | Launchpad bug 471163 in linux "kernel 2.6.31-14 report error in eth9x module" [Undecided,New] https://launchpad.net/bugs/471163 | 11:12 |
| RoyK | I think I've reported the necessary stuff | 11:13 |
| RoyK | if not, please tell | 11:13 |
| nigel_nb | checking | 11:14 |
| nigel_nb | RoyK: what exactly is the issue? | 11:17 |
| nigel_nb | you cant use your wireless? | 11:17 |
| RoyK | nigel_nb: I get a kernel bug/crash and after that the wlan is dead | 11:18 |
| nigel_nb | okay, all required info is attached | 11:18 |
| nigel_nb | I'll mark it as confirmed | 11:18 |
| RoyK | thanks | 11:18 |
| nigel_nb | it was a one-time situation or happens every time? | 11:19 |
| RoyK | it happens every now and then | 11:19 |
| RoyK | it took for ever to upgrade to -16 - I had to go through 5-6 reboots to download it all | 11:19 |
| nigel_nb | RoyK: marked as confirmed | 11:22 |
| RoyK | danke | 11:24 |
| Yos | nigel_nb, ping | 12:34 |
| nigel_nb | Yos: yes | 12:34 |
| Yos | Hey, how is the best way to find a duplicate? | 12:35 |
| nigel_nb | Yos: google ;) | 12:35 |
| Yos | There is a report of a bug now that I know is a duplicate of a bug reported earlier | 12:35 |
| nigel_nb | it may or may not have been filed under proper package | 12:36 |
| nigel_nb | gimme current bug number | 12:36 |
| Yos | 502265 | 12:37 |
| nigel_nb | bug 502265 | 12:37 |
| ubot4 | Launchpad bug 502265 in alsa-driver "audio muted on boot sometimes" [Undecided,New] https://launchpad.net/bugs/502265 | 12:37 |
| Yos | I changed the package to alsa | 12:37 |
| nigel_nb | Yos: good, now the audio team is subscribed | 12:37 |
| Yos | So I should just let them deal with it now? | 12:38 |
| nigel_nb | they would deal with it, but lets find the dup | 12:39 |
| nigel_nb | already daniel is overworked, we'll take some work off his head | 12:39 |
| nigel_nb | is it bug 453776 | 12:39 |
| ubot4 | Launchpad bug 453776 in ubuntu "volume muted after boot" [Undecided,New] https://launchpad.net/bugs/453776 | 12:39 |
| Yos | I found it YaY | 12:44 |
| Yos | 352732 | 12:44 |
| yofel | bug 352732 | 12:44 |
| ubot4 | Launchpad bug 352732 in alsa-utils "[jaunty,karmic] Sound muted after boot" [Undecided,Fix released] https://launchpad.net/bugs/352732 | 12:45 |
| Yos | Others were also reported as a duplicate of it | 12:45 |
| nigel_nb | ah | 12:46 |
| Yos | in google, I added 'site:launchpad.net' so that it only searched launchpad | 12:48 |
| nigel_nb | Yos: thats wat we all do | 12:49 |
| nigel_nb | launchpad search obviously kinda sucks | 12:49 |
| Yos | Like ubuntuforums | 12:49 |
| nigel_nb | I'm not that active on forums, I live on LP and IRC ;) | 12:50 |
| Yos | I'm still trying to find my way around on LP | 12:50 |
| Yos | Just another '?', when I report a duplicate, should I leave a comment telling the reporter that I have done so and direct them to the new location? | 12:53 |
| nigel_nb | Yos: https://wiki.ubuntu.com/Bugs/Responses | 12:56 |
| nigel_nb | Yos: Ideally, before you link as duplicate you need to give standard response for duplicate | 12:56 |
| nigel_nb | then mark as duplicate | 12:56 |
| Yos | oops, now I know | 12:56 |
| nigel_nb | Yos: but if you've already marked, dont add the comment because everyone else on the original bug would get a copy, would create unnecessary noise on mails | 12:57 |
| Yos | gotcha | 12:57 |
| Yos | Thanks again :) | 12:57 |
| nigel_nb | no problem :) | 13:03 |
| === thekorn_ is now known as thekorn | ||
| === yofel_ is now known as yofel | ||
| * WeatherGod waves | 18:39 | |
| * nigel_nb waves back to WeatherGod | 18:41 | |
| WeatherGod | good to be back | 18:41 |
| WeatherGod | gotta long backlog of bug reports to answer | 18:41 |
| nigel_nb | hehe | 18:43 |
| nigel_nb | me too back after some time today | 18:43 |
| WeatherGod | nigel_nb: have a good holiday? | 18:44 |
| nigel_nb | WeatherGod: not bad, I had work. too much work actually | 18:45 |
| WeatherGod | ah | 18:45 |
| WeatherGod | anything interesting happen with Ubuntu in the past couple of weeks? | 18:46 |
| nigel_nb | nothing much | 18:47 |
| WeatherGod | oh, btw, to whoever did the update to the lp plugin for firefox, I really love the new feature of coloring the OP's replies | 18:49 |
| WeatherGod | it makes it easier to spot when someone else hijacks a bug report | 18:50 |
| nigel_nb | is there an lp plugin, i didn't know | 18:52 |
| WeatherGod | yeah... let me find the name | 18:53 |
| WeatherGod | nigel_nb: firefox-lp-improvements | 18:54 |
| WeatherGod | it is a PPA | 18:54 |
| nigel_nb | ah | 18:54 |
| WeatherGod | there is also firefox-launchpad-plugin, but I haven't noticed it doing anything, I don't think | 18:55 |
| WeatherGod | firefox-lp-improvements modifies your bug report pages so that you can see the karma of each user that replies | 18:56 |
| WeatherGod | which is really nice in determining the level of expertise someone has in their comments | 18:57 |
| WeatherGod | it also shows little icons for which projects they are involved in next to their username | 18:58 |
| WeatherGod | so you can see if another bug triager has already taken control of a report | 18:58 |
| WeatherGod | or a ubuntu developer... | 18:58 |
| nigel_nb | how do I install it? | 18:59 |
| WeatherGod | you go to it's PPA page and add its debsrc entries to your sources list | 19:00 |
| WeatherGod | then you can install the package | 19:00 |
| nigel_nb | lemme try out | 19:00 |
| SoftwareExplorer | I'm trying to submit a suspend / resume bug, and I am following the page at https://wiki.ubuntu.com/DebuggingKernelSuspend. I get to the part where it says 'hash matches /build/buildd/linux-2.6.32/drivers/base/power/main.c:430', but I don't get any 'hash matches device i2c-9191' type of line. I am doing this on 10.04. What shoul I do/try next? | 19:10 |
| SoftwareExplorer | link to pastebin of dmesg.txt http://pastebin.ubuntu.com/350491/ | 19:13 |
| WeatherGod | SoftwareExplorer: I am taking a look, give me a second to catch up | 19:15 |
| SoftwareExplorer | WeatherGod: Ok, thanks. | 19:16 |
| Yos | If you are unsure which package is causing the problem, a safe bet is the kernel, ''but make the bug title includes "suspend" or "hibernate"'' Ok, so how does one file a bug against 'The kernel'? | 19:22 |
| yofel | Yos: ubuntu-bug linux | 19:23 |
| WeatherGod | SoftwareExplorer: I would agree to file this one against the kernel... | 19:24 |
| Yos | ty yofel | 19:24 |
| WeatherGod | according to your dmesg output, it does not indicate any particular driver module to be the culprit | 19:24 |
| yofel | afaik almost all suspend/resume bugs are kernel issues | 19:25 |
| WeatherGod | oh, shoot | 19:25 |
| WeatherGod | SoftwareExplorer: your issue is Suspend/Resume from DISK, not RAM | 19:25 |
| WeatherGod | at least, that is what your dmesg says | 19:25 |
| Yos | yofel Too many matches. Please try to narrow your search. I'm trying to assign a bug to the kernel ??? | 19:26 |
| WeatherGod | Yos, yeah, that's annoying... | 19:27 |
| Yos | Is it just 'ubuntu | 19:27 |
| yofel | Yos: a) which bug? b) what are you searching for | 19:27 |
| Yos | one sec | 19:27 |
| SoftwareExplorer | WeatherGod: Ok. I started the suspend with sync; echo 1 > /sys/power/pm_trace; pm-suspend, Is that a hibernate command? | 19:27 |
| Yos | bug 502376 | 19:27 |
| ubot4 | Launchpad bug 502376 in ubuntu "Toshiba Tecra doesn't resume from suspend" [Undecided,New] https://launchpad.net/bugs/502376 | 19:27 |
| yofel | Yos: put 'linux' into the package field | 19:28 |
| Yos | ok | 19:28 |
| yofel | thats the name of the kernel package | 19:28 |
| yofel | *source-package | 19:28 |
| WeatherGod | SoftwareExplorer: are you having trouble with suspend-to-disk or suspend-to-memory? | 19:29 |
| SoftwareExplorer | WeatherGod: Both, IIRC, but I was going to start with suspend to ram first | 19:30 |
| Yos | ty yofel now can they use apport-collect to provide the missing information ? | 19:30 |
| WeatherGod | SoftwareExplorer: if you are having trouble with both, then I would do the tests for suspend-to-disk first | 19:31 |
| WeatherGod | suspend-to-ram is trickier to diagnose | 19:31 |
| yofel | Yos: yes, just 'apport-collect 502376' will do the trick here | 19:31 |
| Yos | Thanks :) | 19:32 |
| SoftwareExplorer | WeatherGod: OK. I guess I'll have to read up on how to do that. Thanks. | 19:32 |
| WeatherGod | SoftwareExplorer: np | 19:34 |
| yofel | Yos: also, since this reporter seems new here, you might consider posting the 'package assignment' stock response so that the reporter can learn about choosing the right package himself next time | 19:35 |
| Yos | Cool, will do | 19:36 |
| yofel | Yos: ideally you should always post a short explenation if you change anything on a bug reporrt | 19:37 |
| yofel | *report | 19:37 |
| yofel | so that the people following the bug understand why | 19:37 |
| yofel | Yos: tried the ffx-lp-improvements? with it you have most stock responses only a click away on a report | 19:38 |
| Yos | Is that from the ML ? | 19:39 |
| yofel | hm? | 19:39 |
| === Flare183_ is now known as Flare183 | ||
| nigel_nb | yofel: how do u put in the stock reponses while using lp improvements? | 19:40 |
| yofel | Yos: there is a firefox extension package with a few scripts that make triaging bugs easier | 19:40 |
| WeatherGod | Yos: it is from the PPA for firefox-lp-improvements | 19:40 |
| Yos | Is that from the mailing list ? | 19:40 |
| Yos | Ah, ok | 19:41 |
| yofel | Yos: the link to the ppa is on the top of the responses page | 19:41 |
| yofel | https://wiki.ubuntu.com/Bugs/Responses | 19:41 |
| Yos | I got it, thanks | 19:42 |
| yofel | nigel_nb: when you click on the arrow beside the package name on a bug and the menu to change the bug detail open up, then you'll have the responses titles shown below the comment box | 19:43 |
| nigel_nb | yofel: ah, saw it now! I've been copying and pasting for months bah!! | 19:43 |
| yofel | you can modify them and add your own if you need | 19:43 |
| yofel | nigel_nb: hehe, me too before I found them | 19:43 |
| nigel_nb | way too cool :) | 19:43 |
| yofel | *sigh* | 19:45 |
| yofel | the kernel stock response is still out of date | 19:46 |
| Yos | yofel, I can't find that "'package assignment' stock response" | 19:46 |
| nigel_nb | Yos: just look properly | 19:47 |
| nigel_nb | its in 2 lines | 19:47 |
| yofel | nigel_nb: the line depends on how large the ffx window is :P | 19:47 |
| nigel_nb | yofel: I assumed he did search with ctrl f, so the only way to miss it if its 2 lines | 19:48 |
| yofel | Yos: but nigel_nb is right, it's in the extension package and on the responses page (its called 'bugs without a package' there) | 19:48 |
| yofel | nigel_nb: ah true | 19:49 |
| nigel_nb | ;) | 19:49 |
| Yos | Ah yes, bugs without a package was the closest I could find | 19:49 |
| nigel_nb | yofel: the more I triage bugs, the more I think like of the possibilities a normal person would do | 19:50 |
| WeatherGod | how true | 19:50 |
| crimsun | guys/gals, "volume muted on boot" is *not* alsa-driver. Please stop mis-triaging it. | 19:58 |
| crimsun | it's alsa-utils; it's fixed in Lucid | 19:58 |
| nigel_nb | crimsun: oops, thanks for the alert | 19:58 |
| nigel_nb | what happened to the other nick btw? | 19:58 |
| crimsun | what do you mean? | 19:59 |
| nigel_nb | I mean dtchen | 19:59 |
| WeatherGod | nigel_nb: dtchen and crimsun are two different people | 19:59 |
| yofel | bdmurray: the kernel bug response in the firefox extension is out of date, can you do something about it? (or tell me who I have to call) | 19:59 |
| nigel_nb | WeatherGod: huh? | 19:59 |
| crimsun | oh, probably because I don't care to /nick every reconnect | 19:59 |
| WeatherGod | aren't they? | 20:00 |
| crimsun | uh, no. | 20:00 |
| nigel_nb | hahaha | 20:00 |
| WeatherGod | oh | 20:00 |
| nigel_nb | crimsun: oh okay :) | 20:00 |
| crimsun | I've been 'crimsun' on many, many irc networks since '94 | 20:00 |
| WeatherGod | because, I could have sworn I carried on a conversation with both nicks at the same time once | 20:00 |
| * yofel didn't know that either :D | 20:00 | |
| WeatherGod | as a matter of fact, I distinctly remember crimsun asking dtchen where he was going to eat | 20:01 |
| nigel_nb | that was maco | 20:02 |
| nigel_nb | not crimsun | 20:02 |
| WeatherGod | oh, right | 20:02 |
| * WeatherGod needs to get internal RAM checked | 20:02 | |
| WeatherGod | crimsun: feel up to look at a system bell issue again? | 20:03 |
| nigel_nb | I'm off to bed, night folks :) | 20:04 |
| WeatherGod | the guys have really advanced on it and even has a possible patch | 20:04 |
| WeatherGod | goodnight | 20:04 |
| WeatherGod | it is bug 486154 | 20:04 |
| ubot4 | Launchpad bug 486154 in metacity "System beep broken in Karmic despite heroic efforts to fix it" [Undecided,Confirmed] https://launchpad.net/bugs/486154 | 20:04 |
| WeatherGod | the two people in it seem to be pretty exhaustive, but it is way over my head | 20:05 |
| crimsun | I'll look at it sometime later, so, no not right this moment | 20:05 |
| WeatherGod | ok, just thought I give you a heads-up on it | 20:05 |
| crimsun | also, if you see 9.10 sound bugs where the codec in use is a VIA something or another, please ask the original reporter to install linux-backports-modules-alsa-karmic-generic | 20:10 |
| crimsun | e.g., Mixer name : 'VIA VT1708B 8-Ch' | 20:10 |
| WeatherGod | will do | 20:13 |
| crimsun | (that's directed toward all triagers, really :-) | 20:17 |
| WeatherGod | crimsun, it is ok to file "no sound" bugs that are due to slmodemd against the sl-modem package? | 20:23 |
| crimsun | no | 20:23 |
| crimsun | those are pulseaudio bugs | 20:23 |
| WeatherGod | oh, ok, I will fix that | 20:23 |
| crimsun | LP: #394500, #450222 | 20:24 |
| WeatherGod | should I mark it as a dupe of one of those? | 20:24 |
| crimsun | yes | 20:24 |
| WeatherGod | crimsun, if the fix has been released a few months ago, why is it still an issue? | 20:30 |
| crimsun | because it's fixed in *lucid* | 20:32 |
| crimsun | the patch is pretty big for karmic, so I don't plan to SRU it | 20:32 |
| WeatherGod | ok | 20:33 |
| crimsun | if they really, really want it, I just refer people to the ubuntu-audio-dev PPA in which I've backported it | 20:33 |
| crimsun | but, I do note that it is a PPA, so it's unsupported. It could eat kittens. | 20:33 |
| WeatherGod | actually, it looks like the one reporter is saying that he re-installed alsa with the hda-intel option | 20:34 |
| crimsun | most people commenting in those bugs are just shooting in the dark | 20:35 |
| WeatherGod | and that his only remaining issue is that he can not change the volume except through alsamixer | 20:35 |
| crimsun | you'll see that everywhere on LP; people just spraying utterly irrelevant comments all over sound bug reports | 20:35 |
| WeatherGod | well, yeah, I kinda figured that | 20:36 |
| WeatherGod | maybe he is leaving out some important info | 20:36 |
| rev42 | i have a JMicron USA Technology Corp. JM20337 Hi-Speed USB to SATA & PATA Combo Bridge device that regularly just disconnects the harddrive and hangs with an led lit and this bug has been around since a year or so.. and now i look at launchpad just to see that bug reportin goonly leads to.. an information page.. wtf? | 21:48 |
| rev42 | some of the things dmesg shows: scsi 54:0:0:0: [sde] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK,SUGGEST_OK end_request: I/O error, dev sde, sector 5664652 usb 2-1: new high speed USB device using ehci_hcd and address 82 usb 2-1: device descriptor read/64, error -71 | 21:54 |
| WeatherGod | rev42, which bug report? | 21:56 |
| rev42 | no bug report | 21:58 |
| WeatherGod | oh, were you trying to file a bug report? | 21:59 |
| rev42 | maybe... | 21:59 |
| WeatherGod | well, I would suggest doing so | 22:01 |
| bdmurray | yofel: if I knew what was wrong with it I could do something about it ;-) | 22:01 |
| rev42 | so how does one report a bug these days? | 22:01 |
| WeatherGod | please read the How to Submit Bug Reports page | 22:01 |
| rev42 | did so | 22:02 |
| WeatherGod | and you clicked on the link, didn't you? | 22:02 |
| yofel | bdmurray: ok | 22:03 |
| rev42 | why should i use apport when i don't want a stupid tool to 'gather' things it's not supposed to send out in my oppinion? | 22:05 |
| WeatherGod | you don't have to... give me a second to find the right link | 22:06 |
| jmarsden | rev42: Because doing things that way may help get your bug fixed? But if you don't want to, you don't have to, read that page again more carefully. https://help.ubuntu.com/community/ReportingBugs#Filing%20bugs%20at%20Launchpad.net | 22:07 |
| WeatherGod | jmarsden: thanks for the link... you beat me to it | 22:09 |
| WeatherGod | I really need to update my bookmarks | 22:10 |
| rev42 | what is the package for external usb disk controller failure? | 22:13 |
| WeatherGod | hmmm, someone can correct me if I am wrong, but I am gonna vote that this is a device-kit issue | 22:15 |
| jmarsden | rev42: Now do you see why allowing apport to help you choose the correct package for your report, and what info might be relevant, could be a good idea? | 22:18 |
| jmarsden | It has a whole set of questions regarding handling external storage devices built into it... run apport-bug to start the questions... | 22:19 |
| rev42 | jmarsden: maybe some day. i feel discriminated as a professional bugzilla coder and professional bug filer.. | 22:20 |
| jmarsden | rev42: As a professional bug filer, then, you would alreado know what package to file against, you don't need the help apport provides... so why did you need to ask the question here? :) | 22:21 |
| rev42 | the world is big. not everything has to do with ubuntu | 22:21 |
| jmarsden | Right, so use the provided tools to avoid having to remember lots of details, let the software remember them for you... | 22:22 |
| jmarsden | Either that, or *do* remember all the details. The choice is yours :) | 22:22 |
| WeatherGod | rev42: the world is big... that's why I come here to work with people that have different experiences and specialties | 22:23 |
| rev42 | never mind. the time until someone fixes this.. will take too long anyways. i can't run fsck every 30 minutes for the next months. | 22:23 |
| WeatherGod | but, then that deprives us of a fix | 22:24 |
| WeatherGod | at least submit some information so that it can be examined | 22:24 |
| jmarsden | rev42: Some bugs are fixed in a day or two, if they have full information in the bug report so they can easily be reproduced... | 22:25 |
| === bdefreese2 is now known as bddebian | ||
| jmarsden | I just helped test a proposed fix to spamassasin for a bug that emerged yesterday and the fix is already in the -proposed repos and headed for -updates. Just as an example. | 22:26 |
| WeatherGod | rev42, by coming here, you actually do improve your chances of a bug getting fixed by coming here and raising awareness | 22:27 |
| WeatherGod | a bug like yours is quite serious as it can cause data corruption | 22:27 |
| WeatherGod | crimsun, are you still around? | 22:31 |
| rev42 | well, to make it more tangible which device is failing: http://www.sharkoon.com/html/produkte/docking_stations/drive_link/index_en.html?id=11 | 22:34 |
| WeatherGod | interesting... never seen one of those before | 22:35 |
| rev42 | it work's fine with IDE drives. fails for SATA. | 22:36 |
| WeatherGod | interesting observation | 22:36 |
| WeatherGod | have you tried it with any other OS? | 22:37 |
| rev42 | no | 22:37 |
| WeatherGod | would be interesting to see if there is a hardware issue with the SATA side | 22:38 |
| SoftwareExplorer | Ok, I have a question about an mpx bug I found. With two cursors, on a gnome application but not a qt3 one, both cursors are the same type (i-shape for text, double arrow for adustment, etc), with the type determined by the last cursor that moved. What package should I file this bug against? | 22:57 |
| SoftwareExplorer | also, this bug does not occur on a qt4 application | 23:09 |
| WeatherGod | softwareexplorer: I don't know, but maybe gtk? | 23:14 |
| WeatherGod | does it happen only for that one program, or what? | 23:14 |
| SoftwareExplorer | WeatherGod: Pretty much any gtk application. I thought it was a problem every program had until I tried a kde application | 23:15 |
| WeatherGod | ok, then this is likely a compiz, metacity or gtk issue | 23:15 |
| SoftwareExplorer | Well, we can rule out compiz. With compiz, you can hardly see the other cursor, so I'm using metacity. I got the kde application to work under metacity, so I guess I'll file it under gtk. Are there any special tags for mpx - related problems? | 23:18 |
| WeatherGod | dunno | 23:19 |
| SoftwareExplorer | Ok. Thanks. | 23:19 |
| WeatherGod | np | 23:20 |
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