[05:01] <vish> hggdh: yup ,thats me :)
[05:39] <Kamokow> Im new to helping sort the bugs, if someone isnt actually having an error, and is just like, suggesting something, It should be marked as Invalid, right?
[06:09] <vish> Kamokow: bug# ?
[06:10] <vish> Kamokow: the suggestions/ideas are wishlist bugs , not necessarily invalid , the main devs usually decide if they want to implement it or not
[06:12] <Kamokow> Oh, okay, thanks, I just wanted to clear it up, cause I didnt want to do something wrong.
[06:13] <vish> np...
[08:46] <BUGabundo_remote> morning
[08:53] <SevenMachines> good morning
[12:58] <gnomefreak> anyone here that wants to try to confirm a bug or 2 for me?
[12:58] <vish> o/
[13:00] <nigel_nb> gnomefreak, yes
[13:00] <gnomefreak> nigel_nb: thanks bug 510627 bug 510628
[13:01] <ubot4> Launchpad bug 510627 in gnome-panel "indicater-applet can not ba added to gnome-panel" [Undecided,New] https://launchpad.net/bugs/510627
[13:01] <ubot4> Launchpad bug 510628 in gnome-panel "FUSA name in "add to panel" is confusing " [Undecided,New] https://launchpad.net/bugs/510628
[13:01] <nigel_nb> grr gnome!
[13:01] <nigel_nb> i'm on xfce today
[13:01] <gnomefreak> eh its alright someone will come along that is on gnome im sure
[13:02] <vish> gnomefreak: FUSA is depricated...
[13:02] <vish> no more fusa
[13:02] <gnomefreak> vish: yes i know
[13:02] <gnomefreak> vish: but it was called FUSA so that is what i used other than the name given in add to panel
[13:03] <yofel> huh? no more fusa? what's there now? ($me uses KDE)
[13:03] <vish> yofel: it is now indicator-session
[13:03] <yofel> did the indicators get merged?
[13:03] <vish> gnomefreak: there is also indicator-me coming soon ;)
[13:04] <vish> or has already arrived [i guess]
[13:04]  * vish reads gnomefreak's bug fully
[13:04]  * yofel should try gnome once in a while...
[13:04] <BUGabundo_remote> I got fusa and indicator BOTH on +1
[13:04] <hggdh> one thing we do not lack nowadays is indicators. Many of them.
[13:04] <gnomefreak> dpkg -S fusa still works bbut its gnome-panel that bug should be filed against since as i recall FUSA is now built into gnome panel source
[13:05] <vish> gnomefreak: there is "indicator applet session" in lucid
[13:05] <gnomefreak> BUGabundo_remote: you do? if you are refering to the user name in upper panel it is not a separate app but built in
[13:06] <gnomefreak> ah i see i will update bug thanks
[13:06] <vish> gnomefreak: i meant in the list in the "add to panel"
[13:06] <vish> so there is indicator applet and indicator applet session ...
[13:07] <vish> BUGabundo_remote: how do you get FUSA? o.0  was the system serially upgraded from jaunty ?
[13:08] <gnomefreak> vish: he may just be thinking the user name in top panel is fusa as it was in jaunty
[13:08] <vish> ah..
[13:08] <BUGabundo_remote> vish: this is a clean install lucid
[13:08] <gnomefreak> just a guess
[13:08] <BUGabundo_remote> I got one for status
[13:08] <BUGabundo_remote> Indicator Applet Session 0.3.1
[13:09] <BUGabundo_remote> and one for logout / guest session
[13:09] <BUGabundo_remote> with the same name in about
[13:09] <gnomefreak> thats the new name of it
[13:09] <vish> BUGabundo_remote: ah , there is fusa in the repos , but not by default :)
[13:09] <BUGabundo_remote> so why we have TWO when one used to be enough beats me
[13:09] <BUGabundo_remote> but lets take this to #ubuntu+1
[13:10]  * gnomefreak more cinered about the bugs than the name of applet :)
[13:10] <gnomefreak> concerned
[13:13] <vish> gnomefreak: i think you commented/updated on the wrong bug ;)
[13:14] <gnomefreak> vish: no that was right bug
[13:14] <gnomefreak> oh damn it is wrong bugg
[13:15] <gnomefreak> ok updated
[13:18] <vish> hmm , gnomefreak i cant really confirm bug , since In my install the description is different for the two applets , sorry :(
[13:19] <gnomefreak> vish: its ok
[13:20] <vish> gnomefreak: also , it would be a session menu bug.. [not a gnome-panel bug] shall i change it?
[13:25] <gnomefreak> vish: yes please
[13:40] <ben-chiloe> Morning
[14:44] <cjohnston> wishlist bug 510673 please
[14:44] <nigel_nb> guess the bots on vacation
[14:44] <cjohnston> yup
[14:44] <jpds> netsplits.
[14:45] <nigel_nb> lol, I know :)
[14:47]  * hggdh kicks ubot4
[14:48] <hggdh> bug 510673

[14:48] <ubot4> Launchpad bug 510673 in ubuntu "Please include g77 in Lucid" [Undecided,New] https://launchpad.net/bugs/510673
[14:48] <cjohnston> there goes
[14:48] <hggdh> nothing like a gentle kick
[14:49] <nigel_nb> well, the bots back :)
[14:49] <nigel_nb> hggdh, does great for your enthusiasm :P
[14:49] <hggdh> :-)
[14:49] <hggdh> cjohnston: done
[14:49] <cjohnston> ty sir
[14:50] <hggdh> vish: now we just wait for Brian to get back, and you will be one of us.
[14:50] <hggdh> Which sounds sort of weird, BTW
[14:51] <vish> hggdh: yeah , i was wondering what to do :)  [zombie attack ? ;p]
[14:51] <hggdh> heh
[14:52] <hggdh> The Attack of The Bug-Controllers?
[14:52]  * kyubutsu : back to testing chromium for 'aw snaps' .. have not seen it today after updates
[14:53] <BUGabundo_remote> kyubutsu: its fixed for me
[15:00] <komputes> What is the process for reviewing a CoreDump file for sensitive information?
[15:02] <mrand> komputes: you don't really review a core dump itself for that.  The process is to leave a bug private until a stack (and thread) trace is obtained from the core dump, then remove the core dump, review the traces to make sure there aren't important things in them,  then make it public.
[15:03] <mrand> important = things that look like passwords or any other private info
[15:04] <mrand> (i.e. I meant to use the word private, not "important")
[15:04] <komputes> mrand: how do you read the CorDump file? vi is not ideal, gedit does not open it
[15:05] <mrand> komputes: a core file is "read" by a debugger.  gdb, for example.
[15:05] <komputes> How are you supposed to know which part is a password, it can be anywhere, or very well hidden, and someone can miss it.
[15:05]  * komputes is installing gdb
[15:06] <micahg> komputes: we're not supposed to read the coredump files
[15:06] <micahg> apport is suppoosed to retrace them
[15:06] <jcastro> qense: are you happy with the general state of the Adopt-* wiki pages? I'd like to start blogging soon, get people signed up, etc.
[15:06] <mrand> kcomputes: stack/tread traces are not overly verbose... it isn't too hard to look it over.
[15:06] <komputes> mrand: Follow up question is, how do you identify a useful a stack (and thread) trace.
[15:06] <pedro_> komputes, you can use apport-unpack to see the content
[15:07] <qense> jcastro: The BugSquad/AdoptPackage page should be rewritten first to make  few things clear, I've already got a few ideas for it, but haven't started on it yet.
[15:07] <mrand> komputes: useful typically means every numbered item doesn't have "no symbols" listed after it.
[15:07] <jcastro> qense: ok. Just let me know when you think you're ready and we'll start the push to find people.
[15:07] <qense> the current AdoptPackage page mostly talks about individually adopting a package rather tahn doing it with a group of people
[15:08] <qense> jcastro: allright!
[15:08] <jcastro> qense: I also have a TODO to have training sessions on IRC for people, etc.
[15:08] <jcastro> qense: so we can schedule little irc workshops and whatnot to get people rolling
[15:08] <qense> jcastro: sounds great, maybe I could give a hand with those, if necessary
[15:08] <jcastro> \o/
[15:08] <jcastro> we have one in developerweek too iirc
[15:09] <qense> thursdays? by you and daniel?
[15:10] <komputes> pedro_: I get this using apport-unpack http://pastebin.ca/1760265
[15:10] <jcastro> I think so
[15:10] <qense> I'll attend that session
[15:12] <qense> jcastro: https://wiki.ubuntu.com/QATeam/MainPackagesWithoutBugSubscribers would be a great guide for people looking for something new to adopt. Maybe it should get regular updates?
[15:13] <jcastro> wow
[15:13] <qense> However, I'm not sure if large packages will get subscribers, even when they are adopted.
[15:13] <jcastro> I've never even seen that page before
[15:13] <qense> no?
[15:13] <jcastro> is it linked from the adopted page?
[15:13] <jcastro> nope.
[15:13] <qense> currently yes
[15:13] <jcastro> though tbh I haven't been following QA much this cycle
[15:14] <jcastro> that would be a great list to fill out though
[15:14] <qense> I think we should ask bdmurray to update that page, he generated it as first iirc
[15:15] <mrand> komputes: http://launchpadlibrarian.net/37282371/Stacktrace.txt is an example of a stack trace.  This one probably IS useful... notice lines #8 through #12 have stuff listed (variables and values)?
[15:15] <mrand> If every line had either "No locals" or "No symbol table info", then it would be useless.  Some bugs come in with no locals or symbols and the retracer creates a new stacktrace that includes useful info.  Sometimes it fails to though.
[15:16] <bdmurray> qense: it's updated at http://qa.ubuntu.com/reports/package/packages-without-subscribers.txt
[15:16] <jcastro> qense: also, check out column 4: https://edge.launchpad.net/ubuntu/+upstreamreport
[15:16] <bdmurray> on a weekly basis
[15:16] <komputes> mrand: so just "$ gdb -c CoreDump"? this seems to skim the content of the file quite a bit
[15:16]  * komputes is looking at mrand's example
[15:17] <qense> bdmurray,jcastro: great! Those pages are definitely useful.
[15:17] <qense> jcastro: Did you have a certain wiki page in mind as starting point for the Adopt-* thing, the page you'd linke to from your blog posts? I would suggest BugSquad/AdoptPackage for the bug triaging part, but Adopt-* is broader, so are you linking to Upstream/Contact?
[15:18] <mrand> komputes: yes.  See also: https://wiki.ubuntu.com/Backtrace
[15:20] <jcastro> qense: I was thinking AdoptPackage but I was going to tie in the work I've been doing in /Upstream, etc. Kind of summarize it all together for those who haven't been following along, etc.
[15:21] <qense> jcastro: w.u.c/AdoptPackage? or w.u.c/BugSquad/AdoptPackage? I'm working on the last one.
[15:21] <jcastro> the one you are working on
[15:22] <BUGabundo_remote> jcastro: what was that comand you blogged about to export installed apps, and then install back?
[15:22] <BUGabundo_remote> dselect something ?
[15:23] <jcastro> BUGabundo_remote: I forgot, haven't had to use it in a while, let me get back to you
[15:23] <qense> btw, http://pastebin.ubuntu.com/360107/ is the list of packages currently being listed as the most important packages, that should be adopted first. Does everyone agree on this list?
[15:23] <BUGabundo_remote> thanks
[15:23] <jcastro> BUGabundo_remote: something like this: http://www.ubuntugeek.com/clone-your-ubuntu-installation.html
[15:24] <komputes> mrand: Is this correct/useful? http://pastebin.ca/1760276
[15:25] <Laibsch> anybody else seeing bug 510694?
[15:25] <ubot4> Launchpad bug 510694 in firefox-3.5 "firefox 3.5.7 rends Launchpad pages incorrectly" [Undecided,New] https://launchpad.net/bugs/510694
[15:25] <UbuntuLily> While trying to update Ubuntu 9.10 I am receiving this error
[15:25] <UbuntuLily> W: GPG error: http://archive.canonical.com karmic Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>
[15:25] <UbuntuLily> W: GPG error: http://security.ubuntu.com karmic-security Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>
[15:25] <UbuntuLily> W: GPG error: http://us.archive.ubuntu.com karmic-updates Release: The following signatures were invalid: BADSIG 40976EAF437D05B5 Ubuntu Archive Automatic Signing Key <ftpmaster@ubuntu.com>
[15:25] <mrand> komputes: until you have it do a backtrace, you can't know.  See the steps listed under https://wiki.ubuntu.com/Backtrace#Core%20Files
[15:27] <UbuntuLily> I tried this (Found in a forum)  but it didn't help
[15:27] <UbuntuLily> sudo apt-get clean
[15:27] <komputes> mrand: ok, will do. thanks
[15:27] <UbuntuLily> cd /var/lib/apt
[15:27] <UbuntuLily> sudo mv lists lists.old
[15:27] <UbuntuLily> sudo mkdir -p lists/partial
[15:27] <UbuntuLily> sudo apt-get clean
[15:27] <UbuntuLily> sudo apt-get update
[15:55] <xteejx> Hey guys, hope it's not too late to help with BugDay, been busy today
[15:58] <xteejx> Hi hggdh
[16:03] <hggdh> hi xteejx
[16:03] <xteejx> hggdh, You were right yesterday... evo didn't crash again lol typical
[16:04] <hggdh> heh
[16:05] <hggdh> another way: just run it normally. When you get the issue, run gdb --pid=`pidof evolution`
[16:06] <hggdh> gdb slows process execution, so if this issue is a race condition, it may either go away or be masked by having gdb controlling the execution
[16:06] <xteejx> Oh...I didn't think I could do that, I thought it would log everything after
[16:07] <xteejx> I never checked System Monitor / top when it happened, could've been memory leak...
[16:08] <micahg> yofel: the bug graphs are specially created for the bug days
[16:08] <hggdh> if it is -- you can always run valgrind on it. BUT -- it slows Evo *a lot*, so you will have to be patient (I am talking about O(10^2) slower
[16:09] <xteejx> oh dear... ahh well if it helps debug it, it's worth it, it started 2 days ago, but I just killed it thinking it's a one0off but the n yesterday again... at least if it happens today I know what to do :)  ..... law of Sod states that now I know this information, it won't happen :(
[16:12] <xteejx> I do love apport, when it works - I know it doesn't work in my case, it's a shame we can't completely backport it to every stable release
[16:13] <xteejx> Evo is so dumb... 39 new messages.....NO! You told me I had 38 new 5 mins ago, I haven't got 77, I have 38... grr
[16:16] <xteejx> What is upstream for network-manager-applet, gnome?
[16:17] <yofel> xteejx: gnome
[16:18] <yofel> NetworkManager Project, nm-applet component
[16:18] <xteejx> Why is LP so confusing with showing who upstream is? Look at https://launchpad.net/ubuntu/+source/network-manager-applet - nowhere does it show GNOME upstream or am I missing something?
[16:21] <yofel> not that I know of, had to search for it in the gnome bugzilla too first
[16:21] <xteejx> lol
[16:21] <xteejx> typical
[16:22] <kamusin> : (
[16:23] <yofel> well, I guess we're all just too used to lauchpad being unhelpful that we don't complain anymore...
[16:23] <xteejx> yofel: I suppose :(
[16:25] <qense> yofel: Well, it's better than Bugzilla, that's for sure. ;)
[16:26] <yofel> true ^^
[16:27] <micahg> qense: it was decided to 'assign' bugs in the translations project?
[16:27] <qense> micahg: when it's a translation error assign it to the translation team? Yes, but that wasn't decided by us, that's Translations policy.
[16:28] <micahg> qense: k
[16:35] <kamusin> mm I have been trying to search a package in a report but always say "loading results failed"
[16:35] <kamusin> it's me or lp
[16:36] <nigel_nb> hggdh, ping
[16:42] <hggdh> nigel_nb: here
[16:42] <nigel_nb> hggdh, I need an example bug report that has been triaged (for the class)
[16:43] <nigel_nb> nothing too complex
[16:43] <nigel_nb> cant find anything :P
[16:43] <nigel_nb> I only know how to search for untouched bugs not touched ones
[16:44] <kyubutsu> odd behaviour in chromium since couple days ago, youtube, on loading video, content is blank until i move scroll bar. anyone seen this?
[16:44] <hggdh> well, there is a complex one I am still dealing with (but it is triaged): bug 506798
[16:44] <ubot4> Launchpad bug 506798 in linux "du crashes when traversing nfs mounted .snapshot directories" [Medium,Confirmed] https://launchpad.net/bugs/506798
[16:44]  * hggdh does not watch videos, usually...
[16:45] <nigel_nb> hggdh, nothing that complex.  what I need a bug report which people can understand
[16:45] <hggdh> hum
[16:45] <hggdh> difficult...
[16:45] <hggdh> ;-)
[16:45] <nigel_nb> I know, been searching for some time
[16:45] <nigel_nb> I'm only finding segfaults and stuff
[16:45] <hggdh> let me look around
[16:47] <nigel_nb> hggdh, can wishlist bug 502391
[16:47] <ubot4> Launchpad bug 502391 in eqonomize "Eqonomize should allow other currencies" [Undecided,Confirmed] https://launchpad.net/bugs/502391
[16:53] <micahg> qense: do you know about this: http://status.qa.ubuntu.com/qapkgstatus/nautilus
[16:54] <qense> micahg: I didn't. Thanks for the link!
[16:54] <micahg> qense: normally there are graphs, but they seem to be broken
[16:54] <qense> yep
[16:56] <nigel_nb> hggdh, I'll talk to you later tonight.  If you find a bug for me, let me know then.
[16:56] <hggdh> nigel_nb: k
[16:56] <hggdh> nigel_nb: quick question
[16:56] <nigel_nb> yes :)
[16:56] <hggdh> the eqonomise bug -- should it be set to triaged also?
[16:57] <nigel_nb> I reported it to their upstream, so yes, triaged
[16:57] <hggdh> nigel_nb: and please, please add a comment explaining why you are confirming a bug...
[16:58] <nigel_nb> hggdh, I confirmed it just now when I realized it had to be wishlisted
[16:58] <nigel_nb> adding the comments now
[16:59] <hggdh> nigel_nb: thank you :-)
[16:59]  * hggdh is happier now
[16:59] <nigel_nb> hggdh, there was another reason I didn't confirm
[16:59] <hggdh> brb
[16:59] <nigel_nb> I reported the bug :P
[17:00] <nigel_nb> hggdh, ugh! I set it back to confirmed accidentally.  Can you change it back to triaged.  Sorry ;)
[17:00] <Laibsch> anybody else seeing bug 510694?
[17:00] <ubot4> Launchpad bug 510694 in firefox-3.5 "firefox 3.5.7 rends Launchpad pages incorrectly" [Undecided,New] https://launchpad.net/bugs/510694
[17:00] <hggdh> er... nigel_nb, you *are* aware you cannot confirm your own bugs, right?
[17:01] <nigel_nb> hggdh, yes.  I forgot it was my own bug
[17:01] <hggdh> heh. Thank you. /me is even happier now
[17:01] <hggdh> now, really, BRB
[17:02] <nigel_nb> hggdh, look at the date.  It was a question converted to a bug
[17:03] <charlie-tca> Laibsch: just checked in lucid. Firefox 3.5.7 is working here on a 386
[17:03] <Laibsch> thank you for checking
[17:03] <Laibsch> I wonder what's wrong, then
[17:03] <charlie-tca> I wonder if the reporter needs to restart firefox, though
[17:03] <Laibsch> reporter is me
[17:03] <Laibsch> ;-)
[17:04] <Laibsch> I've been having this problem for a few weeks at least
[17:04] <Laibsch> several reboots in between
[17:04] <charlie-tca> Oh. I have seen that issue when I got some updates and forgot to restart it, here.
[17:04] <charlie-tca> Not a reboot, but close and reopen firefox
[17:05] <micahg> Laibsch: try firefox -ProfileManager to start firefox and see if it happens in a clean profile
[17:05] <charlie-tca> For some reason, a reboot doesn't restart it.
[17:07] <Laibsch> charlie-tca: a reboot doesn't restart firefox?
[17:07] <Laibsch> now that would be news!
[17:07] <Laibsch> ;-)
[17:08] <Laibsch> micahg: I'll try a different profile in a minute
[17:08] <charlie-tca> nope, not here, anyway. If firefox updates, a reboot won't restart it
[17:08] <charlie-tca> (I leave it on the desktop when I reboot)
[17:11] <hggdh> charlie-tca: I noticed it does not restart anymore (at least on Lucid)
[17:11] <charlie-tca> It didn't do it in karmic either
[17:15] <bddebian> Boo
[17:17] <yofel> bug 426815 Low/Triaged
[17:17] <ubot4> Launchpad bug 426815 in network-manager-applet "Usability: Can't tab between fields of an 'Add address' line" [Undecided,Confirmed] https://launchpad.net/bugs/426815
[17:18] <charlie-tca> yofel: done
[17:19] <charlie-tca> I have fought that one a long time, too
[17:22] <BUGabundo_remote> foo
[17:22] <yofel> hi BUGabundo_remote ^^
[17:22]  * BUGabundo_remote re-sets bddebian clock.... its running late
[17:23] <BUGabundo_remote> yofel: I FEEL LIKE SHOTIGN THAT WITH A RIFEL
[17:23]  * BUGabundo_remote calms down
[17:23] <yofel> what? bug 426815?
[17:23] <ubot4> Launchpad bug 426815 in network-manager-applet "Usability: Can't tab between fields of an 'Add address' line" [Undecided,Confirmed] https://launchpad.net/bugs/426815
[17:23] <yofel> well, I can understand that
[17:23] <xteejx> what's the cat / thing to find the sound card?
[17:24] <yofel> hm, bot out-of-date
[17:24] <BUGabundo_remote> xteejx: lspci | grep audio ?
[17:25] <xteejx> thought it was cat /proc/asound... something lol
[17:26] <charlie-tca> yeah, that would be the one, you can use the right arrow, but not the tab.
[17:27] <xteejx> I got it :)
[17:28] <xteejx> thanks, just trying to fire up an oldish PC my sister gave away
[17:57] <xteejx> Guys, is it possible to run apport-collect to store debug information locally until an internet connection can be established, and then send it on?
[17:57] <hggdh> don't think so
[17:58] <yofel> hm... maybe if you use ubuntu-bug with --save and --update-bug
[17:59] <BUGabundo_remote> yes you can xteejx
[17:59] <BUGabundo_remote> apport asks before sending
[17:59] <xteejx> I thought it just had "send report" or "cancel"
[18:00] <BUGabundo_remote> nope
[18:00] <BUGabundo_remote> send latter
[18:03] <charlie-tca> Doesn't "ubuntu-bug -p <package_name>" work? that should collect the information and keep it on your computer
[18:03] <xteejx> charlie-tca: Its kinda for an open bug :(
[18:04] <charlie-tca> :-(
[18:04] <xteejx> bug 505310, it looks like it affects his net connection for some reason, so grabbing apport-collect data for the DVI switch is gonna be a bugger
[18:04] <ubot4> Launchpad bug 505310 in gnome-power-manager "Choice of DVI outlet affects ability to boot 9.10" [Medium,Incomplete] https://launchpad.net/bugs/505310
[18:07] <xteejx> Ahh, don't worry, I've left a note on the bug report that this could cause problems, and he's grabbed the xrandr logs for both DVI ports
[18:10] <charlie-tca> ZXz7qjXPr2r
[18:11] <xteejx> charlie-tca: That's exactly what I was thinking lol
[18:11] <xteejx> afk
[18:13] <charlie-tca> :-)
[18:13]  * charlie-tca hit the wrong keyboard...
[18:22] <thekorn> qense, hi, just read your blogpost about adoptionstats,
[18:23] <qense> thekorn: hi
[18:23] <thekorn> qense, have you ever considered using the launchpad API via launchpadlib for it?
[18:23] <thekorn> qense, it should be *much * faster
[18:23] <qense> thekorn: isn't it already doing it?
[18:23] <qense> python-launchpad-bugs?
[18:23] <qense> Or are those libs using the web interface?
[18:24] <thekorn> qense, yeah, if you like I can just write a basic version
[18:24] <thekorn> qense, no python-launchpadlib
[18:24] <thekorn> it is using the API of launchpad instead of doing screenscrapping
[18:24] <qense> thekorn: if you could write a basic version that would be great!
[18:24] <qense> that does sound a lot faster indeed
[18:24] <thekorn> okidoki, I'm on it
[18:24] <qense> great!
[18:35] <thekorn> qense, http://paste.ubuntu.com/360195/
[18:37] <thekorn> time ./adoptionstats -p firefox
[18:37] <thekorn> 2010-01-21 18:36 {'need_forwarding': 0, 'per_status': {'In Progress': 5, 'Confirmed': 67, 'Invalid': 2970, 'New': 27, 'Fix Committed': 0, 'Triaged': 11, 'Fix Released': 676, 'Incomplete': 15, "Won't Fix": 300}}
[18:37] <thekorn> ./adoptionstats -p firefox  0,41s user 0,08s system 2% cpu 17,213 total
[18:38] <thekorn> not bad I'd say ;)
[18:38] <qense> thekorn: thank you! I'll commit it to the branch asap and add a credit line for you as well
[18:38] <qense> fast!
[18:38] <thekorn> yes
[18:53] <qense> thekorn: new version committed and blogpost instructions adapted
[18:54] <thekorn> qense, super
[18:59] <charlie-tca> any chance someone could mark triaged bug 506717 ?
[18:59] <ubot4> Launchpad bug 506717 in plymouth "[Lucid] plymouth does not display when using nvidia drivers" [High,New] https://launchpad.net/bugs/506717
[19:03] <thekorn> charlie-tca, done
[19:03] <charlie-tca> Thank you
[19:03] <thekorn> no problemo
[19:11] <qense> jcastro: I've got a new version of BugSquad/AdoptPackage ready at <https://wiki.ubuntu.com/Qense/BugSquad/AdoptPackage>, what do you think?
[19:11] <jcastro> qense: handling something right now, I'll have to get back to you
[19:11] <qense> jcastro: allright!
[19:24] <xteejx> afk off
[19:28] <arand_> Two extra "affects me too" is enough to mark as confirmed? Bug #510571
[19:28] <ubot4> Launchpad bug 510571 in linux "Latest -11 kernel won't boot, -10 works, Lucid" [Undecided,New] https://launchpad.net/bugs/510571
[19:31] <xteejx> Question (if anyone can answer it): I know there are thousands of Ubuntu packages built for i386 and amd64, but with another processor, i,e. SPARC or the Playstation 3 Cell PowerPC processor, who or rather how are these built? Also, can I contribute to rebuild these ported packages, and again...if so, how?
[19:31] <xteejx> Sorry it's a lot to ask, and it's in the wrong place but you all know me and you're helpful (and usually awake unlike #ubuntu-devel!!)
[19:32] <charlie-tca> I don't the how, but you can contact NCommander about how to contribute to ports. He has done work on the xubuntu ppc ports
[19:33] <charlie-tca> (find him in #ubuntu-devel or #ubuntu-installer
[19:33] <xteejx> charlie-tca: Its really to get more packages cross compiled if there's an easy way to do it, but Ok, I'll ask if I can find him... thanks :)
[19:33] <charlie-tca> no problem
[19:37] <helios> does someone has a problem with laptop temperature when laptop is running ubuntu?
[19:39] <xteejx> helios: Used to have, at the time my acpi wasn't fully supported - laptop was only 6 months old
[19:41] <xteejx> !support > helios
[19:41] <ubot4> helios, please see my private message
[20:02] <nigel_nb> hggdh: ping
[20:03] <hggdh> nigel_nb: I am here
[20:03] <nigel_nb> hggdh: um, any luck with the bug?
[20:03] <nigel_nb> or finding an easy bug to show?
[20:04] <hggdh> oh, the bug
[20:04]  * hggdh scrambles around
[20:04] <nigel_nb> haha
[20:04] <nigel_nb> couple of things I need to check with you
[20:04] <nigel_nb> right now, I have just "adopted" bdmurray___'s course
[20:05] <nigel_nb> which is kind of old.  Dont we prefer that user's dont use the launchpad web interface to log the bug?
[20:05] <hggdh> bug 509128 -- that is missing is report it upstream for go Triaged
[20:05] <ubot4> Launchpad bug 509128 in dash "Inconsistent output from Bourne Shell "type" command" [Medium,Confirmed] https://launchpad.net/bugs/509128
[20:05] <hggdh> er. s/-- that/-- all that/
[20:06] <hggdh> which is a good example, still
[20:06] <hggdh> and a simple one -- every one will be able to check it (and confirm)
[20:06] <xteejx> nigel_nb: It is much preferred for apport to report the crash, or users to use ubuntu-bug
[20:07] <hggdh> +1
[20:07] <nigel_nb> xteejx: my audience is new comers to ubuntu, so I have to tip toe.  In some cases, you can use help > report bug "apparently"
[20:07] <xteejx> Yeah that is usually in GNOME applications, or things like firefox
[20:08] <hggdh> usually on firefox -- users have a problem, usually the browser is open, and then they see "report a problem"...
[20:08] <nigel_nb> hm
[20:08] <xteejx> I'm assuming you're writing for Ubuntu only, or are you wanting to cover K/Xubuntu?
[20:08] <nigel_nb> ubuntu, but k/xubuntu friendly too!
[20:09] <nigel_nb> next, about that *it affects me too*! thingie
[20:09] <nigel_nb> I'm going to ask people not use it unless its a software bug
[20:09] <hggdh> any users of weechat here? If so, I have published weechat 0.3.0 for Karmic, and weechat GIT head for Lucid
[20:09] <xteejx> nigel_nb: Well for KDE it's pretty much the same, Help>Report, or ubuntu-bug really...if it's for newcomers I think that should be their main pointers :)
[20:09] <nigel_nb> hggdh, comments ^^ ?
[20:10] <xteejx> nigel_fb: "Affects me too" is definitely work using
[20:10] <hggdh> they should not, indeed.
[20:10] <yofel> for kubuntu you should always use help>Report Bug if possible as most bugs should go directly to KDE and not to launchpad
[20:10] <xteejx> ^^ +1
[20:10] <xteejx> KDE bugs _usually_ bypass us, and rightly so
[20:11] <nigel_nb> yofel: kubuntu bugs are not into LP?
[20:11] <nigel_nb> Oh!
[20:11] <xteejx> *Generally* they are reported directly to KDE
[20:11] <nigel_nb> okay, then I'll just drop a line about it
[20:11] <nigel_nb> and xubuntu?
[20:11] <hggdh> heh. We should try harder to be flavour-agnostic
[20:11] <yofel> nigel_nb: if the applications come from Kubuntu: LP, if they are part from KDE: bugs.kde.org
[20:12] <nigel_nb> ah
[20:12] <nigel_nb> okay just let me know if I missed anything
[20:12] <xteejx> hggdh, I agree, but its just the way things seem to be... KDE seem to want bugs directed at them
[20:12] <xteejx> nigel_nb: Let us know if there's anything you're unsure about or want to cover :)
[20:13] <charlie-tca> bugs in xubuntu are reported to launchpad
[20:13] <nigel_nb> thanks charlie-tca
[20:13] <xteejx> Oh, and edubuntu -- since its a canonical supported fork
[20:13] <xteejx> "fork" i mean lol
[20:14] <charlie-tca> You can even use apport and ubuntu-bug to report bugs in Xubuntu
[20:14] <xteejx> and edubuntu... its a feature in all of them :D
[20:14] <nigel_nb> use ubuntu-bug or help>report bug/problem (select right package), use affects me too only for software bugs
[20:14] <nigel_nb> pretty much everythin comes in the those two ?
[20:15] <xteejx> "affects me too" is if you find a bug that affects you, you choose that option in launchpad
[20:15] <xteejx> but that would only be an option IF you reported it via LP really, which would search for duplicates
[20:16] <xteejx> at that point you don't report it, but mark "affects me too" and comment on that bug report with as much additional information as possible, and remember
[20:16] <xteejx> .... answer any questions by the Bug Squad as fully and in as much detail as possible :)
[20:17] <nigel_nb> xteejx: hggdh is going to help me with questions about bugs
[20:17] <xteejx> sure no prob i'll shut up ;)
[20:17] <nigel_nb> xteejx: my session is on "why signing up on LP helps"
[20:17] <xteejx> ahhhh
[20:17] <nigel_nb> or, meant to end up like that
[20:18] <nigel_nb> so I'll cover openID, LP Answers, and reporting bugs
[20:18] <xteejx> and pushing the Ubuntu release further forward :D
[20:18] <nigel_nb> lol
[20:19] <nigel_nb> so reporting bugs, I just need to give an idea on how to do it and linking out as much as I can, because not much time in the session for it
[20:19] <xteejx> is that an open Q?
[20:19] <nigel_nb> i mean, its not a how to report bugs session..
[20:20] <nigel_nb> xteejx: open q?
[20:20] <xteejx> open question
[20:20] <nigel_nb> no, its what I'm planning to do :)
[20:20] <xteejx> ahh ok
[20:21] <xteejx> well like we said best way for new users is Help>Report Problem or ubuntu-bug in the terminal (which actually you can type in the box that comes up when you press Alt+F2) if users are scared of the terminal
[20:22] <xteejx> obv you need an LP account first
[20:22] <xteejx> ermmm link...
[20:22] <nigel_nb> yes.  thats the point :)
[20:23] <nigel_nb> I think I'll just put the detailed stuff up on a wiki page and rush through ubuntu-bug, and help>report problem
[20:23] <nigel_nb> and a few pointers
[20:23] <nigel_nb> everything else should come out with questions
[20:23] <xteejx> https://wiki.ubuntu.com/Bugs/ReportingBugs < possible link for a starting point
[20:24] <nigel_nb> xteejx: thanks :)
[20:24] <nigel_nb> I'll refer most people there and the finding the right package page
[20:24] <nigel_nb> should move things pretty fast
[20:24] <xteejx> no probs... personally I would just simplify that for ease
[20:25] <xteejx> nigel_nb: When is your session?
[20:27] <nigel_nb> 2200 UTC (I think, checking)
[20:28] <xteejx> hour and a half?
[20:28] <nigel_nb> 1700 UTC
[20:28] <nigel_nb> just 1 hour
[20:28] <xteejx> 3 hours ago?
[20:28] <nigel_nb> um, saturday
[20:28] <xteejx> Its 2028 UTC/GMT
[20:28] <xteejx> ohhhhhh hahaha sorry
[20:29] <nigel_nb> xteejx: https://wiki.ubuntu.com/UserDays
[20:29] <xteejx> wow thats a really good idea!!
[20:29] <nigel_nb> xteejx: you never heard of it?
[20:29] <yofel> nice, didn't know about that too
[20:30] <xteejx> not until just now, no
[20:30] <nigel_nb> ugh! we need to do more marketting, apparently, planet, and identi.ca and twitter are not enough
[20:30] <xteejx> If I knew I wouldn't have a hangover Saturday I'd be more than glad to help
[20:31] <xteejx> nigel_fb: Easiest way to market is via twitter or Facebook tbh
[20:31] <nigel_nb> did both
[20:31] <xteejx> hmm
[20:31] <nigel_nb> xteejx: its on the ubuntu page on FB and on twitter every day (at least mine)
[20:31] <WeatherGod> I don't know if anything should be done about the last comment in bug 483666
[20:31] <ubot4> Launchpad bug 483666 in openoffice.org "openoffice.org-emailmerge failed to upgrade : subprocess new pre-installation script returned error exit status 30" [Undecided,Incomplete] https://launchpad.net/bugs/483666
[20:31] <xteejx> oh I haven't been on fb for over a week
[20:32] <xteejx> WeatherGod: What about it?
[20:32] <nigel_nb> WeatherGod: that is an odd comment
[20:32] <WeatherGod> quite honestly, I think it is funny... but it has no relevence
[20:32] <WeatherGod> yeah
[20:32] <xteejx> it's a misspelled comment!! lol
[20:33] <xteejx> obviously expectig Micro$oft Offi$e autocorrect there.....
[20:33] <WeatherGod> he only has one other bug report which was resolved on its own
[20:33] <xteejx> *expecting
[20:33] <nigel_nb> i thought he joined some group and kept getting mails
[20:33] <WeatherGod> hehe, that might explain it
[20:34] <xteejx> WeatherGod: bug 470817 ... theres an open one
[20:34] <ubot4> Launchpad bug 470817 in streamtuner "After upgrading Ubuntu workstation up to 9.10, no more sound" [Undecided,New] https://launchpad.net/bugs/470817
[20:34] <WeatherGod> yeah, it probably should get closed
[20:34] <nigel_nb> xteejx: that is supposed to be invalid
[20:34] <WeatherGod> as he figured it out on his own
[20:34] <nigel_nb> its not a bug
[20:34] <xteejx> It's closed
[20:34] <nigel_nb> its not a support request
[20:34] <WeatherGod> thanks
[20:34] <xteejx> no worries
[20:35] <nigel_nb> xteejx, yofel: if u guys can tweet/dent about user days, would b great :)
[20:36] <WeatherGod> should contact this guy or something to figure out what is his issue?
[20:36] <xteejx> nigel_nb: I only have 4 followers, no-one loves me enough lol
[20:36] <xteejx> WeatherGod: in regards to what?
[20:36] <nigel_nb> xteejx:lol, let the 4 know
[20:36] <WeatherGod> well, maybe to find out if he is getting too much email or something... probably don't want him spamming other bug reports with non-topical statements
[20:37] <xteejx> haha I will, although ~1,500 fb users might be getting a status update from me hehe
[20:37] <xteejx> WeatherGod: hang on
[20:37] <nigel_nb> xteejx: lol, then please spam about it
[20:37] <nigel_nb> xteejx: err.. talk about it ;)
[20:37] <WeatherGod> am I the only person in the known universe without a twitter and fb account?
[20:37] <xteejx> of course hehe
[20:37] <xteejx> WeatherGod: Yes
[20:37] <WeatherGod> thanks
[20:38] <nigel_nb> WeatherGod: probably
[20:38] <xteejx> WeatherGod: https://bugs.launchpad.net/~1-webofdreamings/+subscribedbugs - he's only subscribed to 1 bug, he won't be getting many emails... further, he wouldn't have been getting any at all if he hadn't have commented and clicked the "Email me" tickbox
[20:38] <WeatherGod> heh
[20:38] <yofel> WeatherGod: I don't have one either (I do have an identi.ca acc though)
[20:39] <xteejx> With all due respect, if he has a problem it is one he created, although I think the guy has just randomly clicked one and typed that comment
[20:39] <WeatherGod> xteejx, I agree
[20:39] <WeatherGod> yofel: yay, I am not alone!
[20:39] <xteejx> hehe
[20:39] <nigel_nb> xteejx: no groups, no bug subscriptions
[20:40] <nigel_nb> WeatherGod: welll, identi.ca = open source twitter lol
[20:40] <xteejx> exactly, he has nothing, probably just messing around, but there are too many bugs, just as well we're here :)
[20:40] <WeatherGod> don't have one of those either
[20:40] <xteejx> twitter is pretty naff, at least with fb you can play games!
[20:41] <WeatherGod> well, I will leave a short comment explaining the odd comment in that bug report so that anyone in the future knows it is already dealt with
[20:41] <xteejx> and be poked inappropriately
[20:41] <WeatherGod> eww
[20:41] <xteejx> WeatherGod: That was an inappropriate thought!
[20:41] <charlie-tca> WeatherGod: I have no facebook, twitter, etc accounts, either
[20:42] <xteejx> WeatherGod: It hasn't been fully triaged, don't worry
[20:42] <nigel_nb> can we get the comment deleted?
[20:42] <charlie-tca> I opened one on identi.ca? to follow the last UDS, but it didn't help and I don't even look at it.
[20:42] <nigel_nb> LP admins?
[20:42] <WeatherGod> xteejx, but still the comment should be documented
[20:42] <WeatherGod> heck, the bug probably should be triaged as there really isn't anything more that can be done by us
[20:43] <xteejx> Honestly, it hasn't affected anyone, it's not offensive or disruptive, just someone airing a small opinion in a "twitter" length
[20:43] <WeatherGod> actually, no, it is supposed to be incomplete
[20:44] <WeatherGod> but, without context, it is definitely perplexing
[20:44] <xteejx> Jean Baptiste has asked for information, so until that is provided, Incomplete (and wait)
[20:45] <xteejx> it's only been 4 days
[20:45] <WeatherGod> yeah, I just noticed that
[20:45] <xteejx> :)
[20:45] <WeatherGod> so, leave alone?
[20:46] <WeatherGod> If Jean-Baptiste ask about it, I will explain it to him later, I guess
[20:46] <xteejx> yeah, give it a month or so, if there's no reply ask politely for the information, 2 weeks after that, close
[20:46] <xteejx> JB = jibel
[20:46] <WeatherGod> yeah, I should go through my old bugs and do that
[20:46] <xteejx> hehe I do once a month
[20:46] <jibel> xteejx, hi
[20:47] <nigel_nb> WeatherGod: write a script in python to do that for you
[20:47] <xteejx> hey jibel, sorry didn't mean to ping you I was explaining who you were to WeatherGod :)
[20:47] <nigel_nb> WeatherGod: takes around 20 minutes, but definitely worth the trouble
[20:47] <WeatherGod> ah, ok
[20:47] <jibel> xteejx, np, at your service
[20:47] <WeatherGod> nigel_nb, good idea
[20:48] <xteejx> nigel_nb: 20 mins? You're optimistic...you should see my related bug reports!!
[20:48] <xteejx> jibel: Thank you :)
[20:48] <WeatherGod> jibel, I was just noting the odd comment for a bug
[20:48] <jibel> WeatherGod, which one ?
[20:48] <nigel_nb> xteejx: well, writing the script and doing would take only 20 minutes
[20:48] <WeatherGod> we just figured out the context and wasn't sure if you would be confused
[20:49] <xteejx> nigel_nb: script?
[20:49] <WeatherGod> bug 483666
[20:49] <ubot4> Launchpad bug 483666 in openoffice.org "openoffice.org-emailmerge failed to upgrade : subprocess new pre-installation script returned error exit status 30" [Undecided,Incomplete] https://launchpad.net/bugs/483666
[20:49] <xteejx> Ohhhh sorry nigel, I thought you meant to do it manually, I didn't see the python script comment
[20:49] <WeatherGod> turns out some guy accidentially turned out recieving bug mail and at some random point decided to respond
[20:49] <nigel_nb> xteejx: eek! manually, now way
[20:49] <nigel_nb> I'm lazy
[20:50] <jibel> WeatherGod, about bug 483666 ?
[20:50] <xteejx> nigel_nb: haha :)
[20:50] <WeatherGod> nigel_nb, like any good programmer
[20:50] <nigel_nb> haha
[20:50] <WeatherGod> jibel, see comment above
[20:51] <xteejx> I was looking forward to several configurable python scripts being made *for* us, because we're even lazier :P
[20:51] <jibel> WeatherGod, reading ...
[20:51] <nigel_nb> haha
[20:51] <xteejx> plus I can't program a calculator let alone a language
[20:51] <nigel_nb> xteejx: there is a python library already
[20:51] <WeatherGod> calculators are harder than python
[20:51] <nigel_nb> xteejx: you just need to write what you want done with it
[20:51] <nigel_nb> trust me, its easy! I did it with no knowledge of python
[20:52] <xteejx> ermmm all my bugs not commented on over 2 months old to be sent a reminder
[20:52] <WeatherGod> nigel_nb, maybe you could post some example scripts
[20:52] <nigel_nb> I'll blog about it 2morrow
[20:52] <xteejx> I was thinking of everyone putting stuff up onto some kind of Ubuntu script repo
[20:52] <nigel_nb> I lost the script I wrote last time, I'll just write a new one
[20:52] <WeatherGod> am I the only person without a blog, too?
[20:53] <xteejx> WeatherGod: Nope, I haven't got one, no need my life's too boring!
[20:53] <nigel_nb> WeatherGod: started quite recently, when I needed to advertize stuff for ubuntu
[20:53] <WeatherGod> heh
[20:53] <WeatherGod> not a bad idea, actually
[20:53] <WeatherGod> might be good for build-up for Lucid
[20:53] <nigel_nb> WeatherGod: call for volunteers, call for participation and stuff like that
[20:53] <xteejx> I think the netpress is building up Lucid enough
[20:54] <WeatherGod> heh, might as well snatch up the WeatherGod name where-ever possible anyway
[20:54] <xteejx> http://news.google.com/news?hl=en&q=Lucid%20Lynx&aql=&um=1&ie=UTF-8&sa=N&tab=wn
[20:54] <WeatherGod> could use some slashvertisements
[20:54] <WeatherGod> slashdot hates us
[20:54] <xteejx> hehe nice term :D
[20:55] <WeatherGod> been around for a while, I think
[20:55] <WeatherGod> know what.... I think I will do that right now... I will get a twitter account and slashdot account using WeatherGod
[20:56] <hggdh> interesting. I look at bugs, and part of the comments are trimmed off
[20:57] <xteejx> hggdh: Are you using the LPGM greasemonkey scripts?
[20:57] <hggdh> yep, I think it is the new highlight Brian worked on...
[20:57] <nigel_nb> WeatherGod: dont get twitter
[20:57] <xteejx> yeah it is
[20:57] <nigel_nb> WeatherGod: get identi.ca
[20:57] <WeatherGod> never heard of it
[20:58] <nigel_nb> WeatherGod: its open source and more ubuntu friendly
[20:58] <xteejx> gwibber works with everything
[20:58] <WeatherGod> but, we want to reach out to non-Ubuntu users
[20:58] <xteejx> ubuntu package
[20:58] <yofel> true, now I only need to debug kdemicroblog to actually work right with identi.ca
[20:58] <yofel> the new one in 4.4 is somewhat... broken
[20:59] <xteejx> typical...new not always better
[20:59] <hggdh> xteejx: thank you. Disabling it restored sanity to FFox
[20:59] <xteejx> hggdh: Makes a nice change me helping you not vice versa :) hehe you're welcome
[20:59] <hggdh> you see, we do not know everything ;-)
[21:00] <xteejx> hehe :D
[21:00] <xteejx> Out of curiosity...am I the only triager in the UK?
[21:01] <jibel> WeatherGod, diouf is not the OR nor the one from a duplicate. So if he's unhappy with bugmail he simply has to unsubscribe. Just leave him alone.
[21:01] <xteejx> jibel: +1
[21:01] <WeatherGod> jibel, we did get him unsubscribed
[21:01] <jibel> WeatherGod, k
[21:01] <xteejx> we?
[21:01] <WeatherGod> I was just curious about whether the comment needed documenting or not
[21:02] <WeatherGod> xteejx, ok, not we... but he is now unsubscribed, right?
[21:02] <xteejx> no
[21:03] <WeatherGod> jibel, anyway, we decided that unless you asked about it, we will leave it undocumented
[21:03] <WeatherGod> that's where your name came up
[21:03] <WeatherGod> xteejx, so what if he doesn't know how to unsubscribe?
[21:04] <xteejx> WeatherGod: he can ask
[21:04] <xteejx> it could just be his English is terrible, he meant "wow thats a lot of debugging stuff", and wants to keep updated
[21:04] <xteejx> can never assume :)
[21:05] <WeatherGod> seems like that was asking, maybe
[21:05] <WeatherGod> true
[21:06] <xteejx> my english is terrible sometimes, and I was born and live here!
[21:08] <xteejx> Grrr.... why do people incessantly reply directly to my personal email address with bug reports!!!
[21:08] <WeatherGod> hehe, I hate that
[21:09] <xteejx> I'm alive, not a bloody bug report server lol
[21:10] <WeatherGod> while I am here... who do I talk to about a bug involving a problem with loading a CD/DVD?
[21:10] <WeatherGod> I got a bug report that is pretty much complete, but the OR needs special handling
[21:10]  * yofel wonders why some people don't use the 'reply' button, as this should use launchpad as the return address
[21:11] <WeatherGod> yofel, most mail things do, but not all
[21:11] <xteejx> my point exactly
[21:11] <xteejx> no the from address is a bouncer, it will reply to the bug report, but for some reason, because I'm CC'd by LP they reply to me!?
[21:12] <xteejx> WeatherGod: What's the problem?
[21:14] <WeatherGod> ok, I am on identi.ca
[21:15] <xteejx> WeatherGod: What was the loading problem?
[21:16] <WeatherGod> the CD doesn't show up at all for Karmic
[21:16] <WeatherGod> but it did for Jaunty
[21:16] <WeatherGod> so, she can't use RhythmBox
[21:16] <xteejx> WeatherGod: The drive? Bug number?
[21:17] <WeatherGod> xteejx, bug 478962
[21:17] <ubot4> Launchpad bug 478962 in linux "After upgrade to Karmic, CD/DVD drive no longer works" [Low,New] https://launchpad.net/bugs/478962
[21:17] <WeatherGod> go towards the end to get the latest apport data
[21:17] <WeatherGod> took a while to get her safely upgraded
[21:18] <WeatherGod> but, she is such a sweet old lady, I really like to see her problem solved
[21:19] <xteejx> Well for one, it's not a linux problem
[21:19] <xteejx> The CD drive is detected perfectly fine, otherwise it wouldn't show "Unknown"
[21:20] <WeatherGod> yeah, I noticed that
[21:20] <WeatherGod> it just isn't doing anything for when the media is inserted
[21:20] <xteejx> It's how rhythmbox handled the insertion of said disk.... I'm guessing the Unknown is because it's a burned CD, or she has no net connection to grab Cd track listings
[21:20] <WeatherGod> no, the CD is not showing up at all
[21:21] <WeatherGod> gnome doesn't see the media, doesn't act on it
[21:21] <WeatherGod> and the CD is not burned
[21:21] <xteejx> nautilus?
[21:21] <xteejx> She does sound a sweet old dear though, bless her
[21:21] <xteejx> I'll help
[21:22] <WeatherGod> we did a "Import file" and that's where we could not find the CD icon in the file browser
[21:22] <WeatherGod> there is a screenshot before the apport-collect stuff, if I remember
[21:22] <WeatherGod> I doubt this is a rhythmbox issue
[21:23] <xteejx> One big-ish problem... the description was clipped
[21:23] <xteejx> may give triagers/devs wrong idea about the problem
[21:23] <xteejx> she's on karmic now correct?
[21:23] <WeatherGod> I snipped out some stuff... that was a long time ago
[21:23] <WeatherGod> yeah
[21:24] <WeatherGod> she was rather lengthy in her original description
[21:24] <xteejx> hahaha " a smaller CD drive " i think she means floppy drive......not being funny but how the hell did she end up with Ubuntu? (as great as it is of course)
[21:25] <WeatherGod> either in one of my personal emails (she also did the "reply" thing...) she explains that she got the computer from a local store offering discounted refurbished computers, I think
[21:26] <WeatherGod> she has been very comfortable with it, all things considered
[21:26] <xteejx> oh ok... shame they don't do that here!!
[21:27] <WeatherGod> if anything, she really should be a success story
[21:27] <WeatherGod> and, she is a writer for her local newspaper
[21:28] <WeatherGod> who knows, maybe she will put in a good word for us when we fix this problem
[21:28] <xteejx> hmmm :)
[21:29] <xteejx> Looking at her udevdb log, the cd drive is detected fine (s**t i'm getting good)
[21:29] <xteejx> scd0 Compaq CRD-8484B
[21:29] <WeatherGod> for identi.ca, what happens if I add my email address?  what sort of stuff comes through that?
[21:29] <WeatherGod> and who sees my email address?
[21:31] <xteejx> pass
[21:31] <WeatherGod> ok, also I just noticed that my connection isn't secured
[21:35] <xteejx> WeatherGod: best bet with that bug, is get her to install another CD audio player, test that, if it works, rhythmbox is the problem
[21:36] <xteejx> !info devicekit-disks karmic
[21:36] <ubot4> xteejx: devicekit-disks (source: devicekit-disks): abstraction for enumerating block devices. In component main, is optional. Version 007-2ubuntu3 (karmic), package size 161 kB, installed size 860 kB
[21:36] <WeatherGod> hmm, might have her try amoroke, should be similar enough to rhythmbox for her to understand
[21:36] <xteejx> no no no
[21:36] <xteejx> Don't need her installing amarok with all the KDE libraries
[21:37] <WeatherGod> but, also, if it is a gnome issue, maybe the kde libraries might do a better job?
[21:37] <xteejx> I doubt it's a gnome issue
[21:37] <WeatherGod> so, which one would you suggest
[21:37] <WeatherGod> personally, I like those two
[21:38] <xteejx> me too, but it does install a lot of crap
[21:39] <xteejx> Gnome mplayer?
[21:39] <xteejx> or banshee even better
[21:39] <WeatherGod> banshee might be the right choice
[21:40] <WeatherGod> I have that one installed on my home computer, I will double-check it before suggesting it
[21:41] <xteejx> iirc, it wasn't too difficult, doesn't need configuring for CDs like rhythmbox
[21:41] <xteejx> imo, this bug report might be better converted to a question to be honest
[21:42] <WeatherGod> that's only if the problem was with configuring rhythmbox
[21:42] <xteejx> hmm
[21:42] <WeatherGod> and even if it is, then it is a perfect example of user interface failure
[21:43] <xteejx> could still be the case
[21:43] <xteejx> doubtful, but possible
[21:44] <xteejx> WeatherGod: What timezone are you?
[21:44] <WeatherGod> and if it is a user interface issue, then it can be set as a wishlist
[21:44] <xteejx> yup :)
[21:44] <WeatherGod> US/Central
[21:44] <xteejx> so similar to Canada
[21:44] <WeatherGod> yeah
[21:44] <xteejx> might be a better (and maybe easier) idea to get the woman on IRC and go through it?
[21:45] <WeatherGod> hehe... did you not see the long... long... replies?
[21:45] <xteejx> that's what /msg is for :P
[21:46] <xteejx> ubot4: tell WeatherGod about IRC
[21:46] <ubot4> WeatherGod, please see my private message
[21:46] <xteejx> like so
[21:46] <WeatherGod> well, let's first see if banshee can find the CD first
[21:47] <xteejx> I have a funny feeling it will :)
[21:47] <WeatherGod> if so, then the path is obvious
[21:48] <xteejx> let's hope it's user error and not a bug
[21:50] <xteejx> WeatherGod: minor update to your bug...title/tags
[21:58] <WeatherGod> xteejx, thanks for your contribution
[21:58] <xteejx> WeatherGod: least I could do :)
[22:36] <cyan-spam> anyone know why apport bot would /remove/ information from a stacktrace?
[22:36] <cyan-spam> http://launchpadlibrarian.net/33233406/Stacktrace.txt -> http://launchpadlibrarian.net/33240960/Stacktrace.txt
[22:37] <cyan-spam> removed the info from top two frames
[22:47] <hggdh> probably because the back-end retracer could not find the dbgsyms needed to resolve them
[22:48] <cyan-spam> but... to remove the information that's already there?
[22:48] <npc1> hello
[22:49] <cyan-spam> hi npc1
[22:49] <npc1> I've been trying to follow a solution to bug 403408, which is basically a grub issue not seeing my "device"
[22:49] <ubot4> Launchpad bug 403408 in grub2 "Grub 2 problem, error: no such device" [Undecided,Fix released] https://launchpad.net/bugs/403408
[22:50] <npc1> oh that's a neat bot
[22:50] <cyan-spam> hehe
[22:50] <hggdh> cyan-spam: well, in this case it makes no difference, since the symbols are still unresolved
[22:51] <npc1> so I've been trying follow these steps in the shell and I get "unable to resolve host ubuntu"
[22:51] <npc1> I'm not entirely sure if I'm doing anythign right
[22:53] <npc1> I'm unable to run gedit or edit anything form the shell
[22:53] <npc1> so I have no clue how to fix this
[22:53] <npc1> and yes I'm a noob, please help
[22:54] <cyan-spam> npc1: hmm. you'd probably have better luck in #ubuntu, it's the official support room. this room is just for talking about bug triaging
[22:54] <npc1> ooh
[22:54] <npc1> sorry
[22:54] <cyan-spam> np, good luck :)
[22:54] <npc1> it's just things go by very fast there
[22:55] <npc1> thanks
[23:01] <cyan-spam> could someone more experienced take a look at Bug #451135? dunno how to debug an application that's running but invisible
[23:01] <ubot4> Launchpad bug 451135 in network-manager-applet "Network manager applet is unresponsive on login" [Undecided,New] https://launchpad.net/bugs/451135
[23:05] <hggdh> cyan-spam: networkManager usually logs to /var/log/syslog; nm-applet will output on ~/.xsession-errors
[23:06] <yofel> hm, xsession-errors shows critical errors, but I don't get them...
[23:08] <crimsun> I used to be able to reproduce that using version of nm* prior to yesterday's 0.8~rc2-0ubuntu1 upload
[23:08] <crimsun> hasn't appeared since update, however
[23:08] <cyan-spam> crimsun: interesting. i guess i should ask him to try latest release
[23:09] <cyan-spam> oh i guess you mean lucid then?
[23:09] <crimsun> yes, I dogfood lucid
[23:10] <cyan-spam> heh
[23:10] <cyan-spam> did you experience it in karmic as well?
[23:12] <crimsun> yes (that would be covered under "version of nm* prior to yesterday's 0.8~rc2-0ubuntu1 upload") ;)
[23:12] <cyan-spam> ok just to clarify :)
[23:17] <yofel> can anyone of you still add custom stock-responses to the LPGM scripts? I mean, add them  and they survive a browser restart
[23:17] <cyan-spam> yofel: yeah i did a week ago or so
[23:17] <yofel> well, dunno when I last tried it, but it doesn't work anymore here...
[23:17] <yofel> I'll try it with a new profilee
[23:17] <yofel> -e
[23:19] <yofel> hm, works there...
[23:23] <yofel> now it works even in the old profile o.O
[23:23]  * yofel is confused
[23:24] <yofel> argh, whatever, fixed itself...
[23:34] <yofel> er... can someone give me a second interpretation of the last comment in bug 306166? Bug can be closed?
[23:34] <ubot4> Launchpad bug 306166 in network-manager-applet "nm-applet get incorrect netmask from DHCPD [openvpn]" [Undecided,Confirmed] https://launchpad.net/bugs/306166