=== rww is now known as rw
=== rw is now known as rww
[07:06] <RaiN88> hi
[07:06] <RaiN88> everyone
[07:06] <RaiN88> https://bugs.launchpad.net/ubuntu-bots/+bug/513056
[07:06] <ubot4> Launchpad bug 513056 in ubuntu-bots "Won't Restart" [Undecided,Invalid]
[07:07] <rww> RaiN88: What about it?
[07:08] <RaiN88> did you check it?
[07:09] <RaiN88> have you seen what I wrote?
[07:09] <rww> RaiN88: Did you see what tsimpson wrote?
[07:09] <RaiN88> yeah
[07:09] <RaiN88> report it
[07:09] <RaiN88> how can I report
[07:09] <RaiN88> it?
[07:10] <tsimpson> click on the link I posed
[07:10] <RaiN88> then,
[07:10] <RaiN88> whats next?
[07:10] <tsimpson> read the information there
[07:11] <RaiN88> next?
[07:11] <tsimpson> if you read the information, and follow the instructions, you will have filed the bug
[07:11] <vish> RaiN88: it isnt an irc bot bug... you need to file the bug in the right package
[07:12] <RaiN88> okay
[07:20] <RaiN88> Hi everyone, I had thist problem:
[07:20] <RaiN88> When I click restart, then my laptop process to restart and flikering lines appears (Flikering Lines also appears when I Shut Down before it's totally Turn Off.), but when it should be restarted it just stay's there with Blank black screen, ready to reboot but it wont.Then I have to actually hold the power button in to shut it off and boot it again. It is so very annoying. Laptop : Asus X80n, 1GB RAM, 160GB HDD, Nvidia Geforce 700m = 256mb, Ubuntu 9.10
[07:20] <RaiN88>  fully updated. I hope you can able to help me solve this problem. Kind regards, and thanks in advance,
[07:22] <persia> RaiN88: I've not seen that bug before, but suspect it's something related to the X driver or power management.
[07:22] <persia> Have you filed a bug about it?
[07:23] <persia> Ah, I see.
[07:24] <persia> Right.  File a new bug, with `ubuntu-bug`, which should collect some useful information.
[07:26] <vish> RaiN88: you can ask in #ubuntu-x regarding the exact package they would want information from..
[07:29] <vish> RaiN88: just a reminder , folks are from different time zones  , so you might need to be a bit patient there ;)
[07:35]  * RaiN88 Thank you to all of you who answered me :)
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=== Olberd is now known as RunePhilosof
[09:28] <BUGabundo_remote> morning
[09:44] <ohsix> what package am ilooking to report against if the backlight controls aren't working, additionally its not enabled on resume
=== BUGabundo_remote is now known as BUGabundo_lunch
[12:18] <kamusin> hey
[13:33] <RunePhilosof> What has gone wrong when update-manager suggests an upgrade but isn't able to find the deb file on the mirror?
[13:34] <yofel> RunePhilosof: maybe the file was already replaced by a new one, did you refresh the package cache?
[13:34] <RunePhilosof> mirror.uni-c.dk/.../python2.5-minimal_2.5.4-1ubuntu6.1_amd64.deb 404  Not Found
[13:34] <RunePhilosof> yofel, I did refresh
[13:35] <RunePhilosof> and I waited a days worth of time
[13:35] <yofel> RunePhilosof: then maybe something went wrong when the mirror was synced, try another one
[13:39] <RunePhilosof> yofel, ok. It worked for another mirror.
[13:39] <yofel> broken mirror then
[13:40] <RunePhilosof> yofel, So should I report a bug on what or just inform on ubuntu-mirrors
[13:40] <RunePhilosof> I guess the bug would be on ubuntu
[13:40] <yofel> no idea, I don't know anything about how the mirrors work
[13:40] <yofel> maybe somone else can help you
=== BUGabundo_lunch is now known as BUGabundo_work
[14:34] <tdn> Lenovo S10 netbook does not wake from suspend. What package should I file this bug under?
[14:35] <nigel_nb> tdn, are you on karmic?
[14:36] <nigel_nb> tdn, and what exactly happens when you resume?
[14:37] <tdn> nigel_nb, yes, 9.10. I tested on both UNR and Ubuntu Desktop.
[14:37] <tdn> nigel_nb, appearently it wakes up, but nothing is shown on the screen.
[14:37] <tdn> Typing or moving mouse does not help.
[14:38] <nigel_nb> did you try if caps lock, num lock responds?
[14:38] <tdn> Will try.
[14:39] <nigel_nb> this is tricky, it can be gnome-power-manager, pm-utils, or the kernal itself
[14:39] <tdn> nigel_nb, exactly. So where to report?
[14:39] <hashbang> hi - I'm just testing Ubuntu LTS (both 8.04.3 and yesterday's 8.04.4) on a Supermicro X8DAL. It doesn't support the Intel 82574L Gbit NICs. Would anyone like me to report that somewhere?
[14:40] <hashbang> (e1000e.ko loads, but doesn't detect the hardware)
[14:40] <tdn> I have loads of UI bugs for both Kubuntu 9.10 and UNR 9.10. Where to report?
[14:41] <nigel_nb> tdn, I'd say file it against kernel and someone will figure out whats wrong and reassign appropriately
[14:41] <tdn> Are there any chance they'll be fixed?
[14:41] <tdn> nigel_nb, ok.
[14:41] <tdn> nigel_nb, caps lock does not work.
[14:41] <tdn> neither num or scroll lock.
[14:42] <nigel_nb> okay, so you're not waking up I guess
[14:42] <nigel_nb> tdn, regarding kubuntu, well if its an application, go to help > report a problem
[14:43] <tdn> nigel_nb, it is both applications and plasmoids and such.
[14:43] <nigel_nb> tdn, if its a problem with KDE, report it directly to KDE, if its an ubuntu repository application that has a problem, report it with ubuntu-bug
[14:44] <nigel_nb> hashbang, sorry, but I donno much about it, if you wait, someone will be able to help you out :)
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[14:46] <hashbang> nigel_nb: ok, ta. Shall I just file a bug on launchpad in the meantime?
[14:46] <shankao> I'm experiencing some segfaults with the last gvfs: [ 1586.193748] nautilus[4292]: segfault at 15 ip 07e5b993 sp bfb0d620 error 4 in libgvfscommon.so.0.0.0[7e51000+14000]
[14:47] <nigel_nb> hashbang, I would say, yes, but if its fixed in later releases, I dont think there will be something for hardy unless its extremely critical
[14:47] <shankao> anyone has reported that? I can't find it in launchpad and ubuntu-bug seems to hang as well sending the report
[14:48] <hashbang> nigel_nb: LTS doesn't backport drivers?
[14:48] <nigel_nb> hashbang, oh yeah, it does
[14:52] <hashbang> nigel_nb: cool. CentOS 5.4 supports it, and they're using (a heavily patched) 2.6.18
[14:52] <nigel_nb> hm
[14:55] <yofel> tdn: if you need more help on KDE bugs come to #kubuntu-bugs and ping me
[15:02] <hashbang> nigel_nb: I boo-boo'ed. Can you change the project to Ubuntu 8.04 LTS for me?
[15:02] <hashbang> https://bugs.launchpad.net/ubuntu-translations/+bug/513292/
[15:02] <ubot4> Launchpad bug 513292 in ubuntu-translations "Heron LTS 8.04.3 and 20100126's 8.04.4 don't support Intel 82574L NICs" [Undecided,New]
[15:07] <tdn> yofel, ok. Thanks
[15:09] <nigel_nb> yofel, what package does bug 513292 come under?
[15:09] <ubot4> Launchpad bug 513292 in ubuntu-translations "Heron LTS 8.04.3 and 20100126's 8.04.4 don't support Intel 82574L NICs" [Undecided,New] https://launchpad.net/bugs/513292
[15:09] <nigel_nb> I dont seem to be able to remove packages as such
[15:10] <nigel_nb> hggdh, ping
[15:11] <yofel> nigel_nb: mom
[15:11] <yofel> kernel modules would be in linux (Ubuntu)
[15:11] <yofel> I'll change it
[15:12] <nigel_nb> yofel, oops, done
[15:12] <yofel> noticed ^^
[15:12] <nigel_nb> hehe
[15:13] <nigel_nb> i'm losing touch lol, need to get back from 2morrow
[15:14] <yofel> hey, we have a ubuntuone-client hugday tomorrow, thanks kamusin
[15:14] <hashbang> yofel: thanks. Sorry for the boo-boo.
[15:14] <yofel> hashbang: np
[15:15] <kamusin> hey yofel , yep I have sent the announce just a few minutes ago :)
[15:15] <nigel_nb> kamusin, yaay! nice way to get back in action
[15:15] <yofel> yep, just found it fresh in my mails ^^
[15:16] <kamusin> heheh
[15:23] <yofel> kamusin: do you know what happened to the bug-statistic graphics?
[15:24] <yofel> iirc it was missing last week too
[15:24] <mrand> bdmurray: ^^ Not to load you down even more, but I had the same question.  Noticed all the graphs under your username are blank.
[15:24] <kamusin> we have to talk with bdmurray , he is the men
[15:25] <mrand> jinks :-)
[15:26] <hggdh> nigel_nb: pong
[15:26] <nigel_nb> hggdh, got it solved :)
[15:26] <nigel_nb> thanks :)
[15:26] <hggdh> nigel_nb: this is the kind of problem I like :-)
[15:27] <nigel_nb> hggdh, lol
[15:31] <bddebian> Boo
[15:34] <nigel_nb> hey bddebian
[15:34] <bddebian> Hello nigel_nb
[15:34] <nigel_nb> hggdh, can you help me configure the hugday tools... I'm doing something wrong :(
[15:36] <yofel> nigel_nb: what step?
[15:36] <nigel_nb> yofel, the cookie step
[15:36] <nigel_nb> "Error while trying to read cookie in sql format, cannot handle format of '.mozilla/firefox/fsimqab4.default/cookies.sqlite'"
[15:36] <yofel> urgh, remember that, iirc I played around for a few minutes until I got the right file
[15:44] <dholbach> https://wiki.ubuntu.com/UbuntuDeveloperWeek Day 3 starting in #ubuntu-classroom (on irc.freenode.net) in 16 minutes
[15:57] <yofel> nigel_nb: got it to work?
[15:57] <nigel_nb> yofel, nope, 2morrow there'll be the whole crowd
[15:57] <nigel_nb> so hoping someone has some idea
[15:57] <nigel_nb> damn! got the mistake!
[15:57] <yofel> nigel_nb: tip: close your running firefox ;)
[15:57] <nigel_nb> yeah
[15:58] <yofel> noticed that too just now...
[15:58] <nigel_nb> yofel, thats whay I missed
=== yofel_ is now known as yofel
[16:20] <bdmurray> yofel: what graph?
[16:20] <yofel> bdmurray: the 'Progress' image at the bottom of the hugday page
[16:21] <bdmurray> well nobody put the package name in the url ;-)
[16:22] <bdmurray> and ubuntuone-client isn't being graphed
[16:22] <yofel> ah, just noticed that, and it seems the image from last week is fixed now
[16:27] <bdmurray> yofel: anyway the graph is created now
[16:27] <yofel> ok, I'll fix the wiki page, or are you at it?
[16:28] <bdmurray> yofel: not yet so feel free
[16:28]  * yofel goes editing
[16:31] <mrand> bdmurray: thanks!  do you mind if we steal those scripts and run other graphs?
[16:31] <yofel> fixed, thanks bdmurray
[16:31] <bdmurray> mrand: for what? I could add things relatively easily
[16:32] <mu_mind> if I have a bug with my touchpad driver, should I still report that through apport somehow?
[16:33] <mrand> bdmurray: mythbuntu and mythplugins would be the two biggies.  there are other small ones that are probably not worth the trouble.
[16:34] <bdmurray> mrand: mythtv? since mythbuntu is a distro
[16:36] <mrand> bdmurray: Actually, we were hoping for the distro.   problem is that there are a bunch of bugs parked in the distro... it is used to cover all
[16:37] <mrand> ignore that... I'm editing.
[16:37] <mrand> bdmurray: ...cover all the stuff /other than/ the upstream mythtv bugs.  File permissions, config files, etc. etc.
[16:38] <bdmurray> mrand: okay so mythbuntu the project and mythtv-plugins the package?
[16:38] <mrand> the mythtv package (which you already graph - thank you!) is used for bugs in the actual mythtv app.
[16:38] <mrand> yes.  that'd be super!
[16:45] <bdmurray> mrand: okay they should show up sometime
[16:47] <mrand> awesome.  Thanks!
[16:49] <bdmurray> mythbuntu will be under project-graphs
[16:56] <mrand> ah, I was wondering :-)
[17:00] <mu_mind> oh, I guess I use "ubuntu-bug linux" to report a bug against a kernel driver...
[17:07] <om26er> If a user faces a bug in empathy 2.28.1.1 and there is a probability that it might have fixed in empathy 2.29.6 should I ask the reporter to send it upstream? or ask him to test empathy 2.29.6 ?
[17:09] <BUGabundo_work> om26er: depends on how advanced the user is, and if there is a newer version avialable
[17:11] <om26er> BUGabundo_work, well i don't know how advance he is.. so should I ask him to test empathy 2.29.6?
[17:15] <BUGabundo_work> if there is a PPA with a newer version , or if it is in proposed pocket
[17:15] <BUGabundo_work> if he is not an advance user, then you will have to look for it upstream and / or get other testers
[17:24] <hggdh> qense: done, good luck. Ping me if you would like some changes
[17:25] <hggdh> qense: heh. You had already replied to me. Sorry
[17:44] <issyl0> hi there
[17:45] <issyl0> I've just seen the email to the ubuntuone-users list and wanted to see if I could get involved some how.
[17:46] <issyl0> I would like to get involved and learn much much more about bug tracking, submitting and dealing with bugs (I have next to no experience in dealing with bugs as yet)!
[17:54] <yofel> issyl0: welcome! You'll get a general overview of our team here: https://wiki.ubuntu.com/BugSquad
[17:55] <issyl0> Thanks!
[17:57] <yofel> issyl0: if you want to join, you should request a mentor (https://wiki.ubuntu.com/BugSquad/Mentors)
[17:58] <issyl0> Ah, brilliant.  This looks amazing!
[17:58] <yofel> issyl0: then read the how to triage bugs guide: https://wiki.ubuntu.com/Bugs/HowToTriage and come back for any questions ;)
[17:59] <issyl0> I was reading that just now.  Re-reading won't hurt ;)
[18:00] <issyl0> Okay.  I shall go and request a mentor now then! :)
[18:04] <issyl0> Okay, just joined the bugsquad membership
[18:10] <yofel> issyl0: you might also want to join the bugsqaud team while you're at it https://edge.launchpad.net/~bugsquad
[18:11] <issyl0> Can I do that without a mentor?  Will do, then! :)
[18:11] <issyl0> Done
[18:15] <yofel> issyl0: then you're done with applying for now (If I didn't forget anything). If you want to start right away, you'll find New bugs on the HowtoTriage page (see Untriaged Bugs) or look at our Hugday tomorrow https://wiki.ubuntu.com/UbuntuBugDay/20100128
[18:15] <yofel> issyl0: you should usually start with an application you're familiar with ;)
[18:16] <issyl0> Okay yofel.  Thanks very much!  I'll take a look right away then :)
[18:16] <yofel> issyl0: and again, don't forget to ask us any questions you might have
[18:20] <issyl0> https://bugs.edge.launchpad.net/docky/+bug/513390 this is a feature request, and according to the triaging bugs page they should go to brainstorm... am i right?
[18:20] <ubot4> Launchpad bug 513390 in docky "[feature request] google reader docklet" [Undecided,Invalid]
[18:20]  * issyl0 just marked it as invalid
[18:21] <issyl0> yofel? ^ :)
[18:22] <yofel> looking at it
[18:23] <yofel> a) never change the status of a bug without explaining WHY you're doing it
[18:23] <issyl0> ok
[18:23] <yofel> hm
[18:23] <yofel> what was docky again?
[18:25] <issyl0> yofel: I don't know, I just saw it and thought *feature request* *launchpad* *bug* and :/
[18:27] <issyl0> Which probably wasn't the best start!
[18:27] <yofel> issyl0: It depends, if its a general idea to improve ubuntu it should go to brainstorm
[18:28] <yofel> but if you're requesting a new feature in a specific application you should rather ask us to mark it as 'Whishlist'
[18:28] <issyl0> Which tbh I don't think it was, as it wasn't filed under Ubuntu
[18:28] <issyl0> Aaah.
[18:29] <vish> issyl0: docky isnt an ubuntu package , you can let the docky team deal with that bug
[18:30] <issyl0> Okay, thanks!
[18:30] <vish> issyl0: usually packages in the main repos are better to triage.. they are the ones which need more love ;) ...  they[docky team] decide if they want to add wishlist :)
[18:31] <issyl0> Okay, where do I find those?
[18:31]  * issyl0 just went to bugs.launchpad.net
[18:33] <vish> issyl0: the more important question is... what packages are you interested in triaging? :)
[18:33] <vish> any preferences?
[18:34] <persia> One can also usefully choose to triage types of bugs.  Like crashes, or theme issues, or menu presentation, etc.
[18:34] <persia> But trying to triage *everything* in the beginning quickly becomes daunting.
[18:34] <issyl0> vish: desktop stuff.. software that i use often.. design stuff..
[18:35] <issyl0> hmm
[18:35] <issyl0> persia: I can imagine!
[18:35] <vish> issyl0: you might want to start out with bugs which have no packages and just filed as "Ubuntu"
[18:36] <issyl0> Okay.. I'll have a look.
[18:36] <issyl0> I have so much to look for¬
[18:36] <issyl0> s/¬/!/
[18:37] <vish> hmm , let me get you the link...
[18:38]  * vish finding it difficult to find the link :s
[18:40] <yofel> I'll look for it too, here's another one at first: New Bugs in Ubuntu (with and without package) http://u.nu/9zqt4
[18:40] <issyl0> That's a new URL shortener I hadn't heard of!
[18:41]  * issyl0 thanks yofel and looks
[18:42] <vish> issyl0: https://bugs.launchpad.net/ubuntu/+bugs?field.status%3Alist=NEW&field.importance%3Alist=UNDECIDED&assignee_option=none&field.has_no_package=on
[18:42]  * vish phew
[18:42] <issyl0> Ha!
[18:42] <yofel> yep, found it too right now
[18:42] <issyl0> Thanks!
[18:43] <yofel> on the knowledge base page -.-
[18:43] <vish> yoasif: hehe , yeah... there were so many pages i went from one to another , eventually found it ;)
[18:44] <vish> oops > yofel ^
[18:44] <yofel> ^^
[18:45] <yofel> *sigh*
[18:46]  * yofel wonders why the hell a kernel oops report would end up without a package
[18:46] <yofel> the reporters change the affect field when reporting?
[18:46] <persia> !ohmy
[18:46] <ubot4> Please remember that all Ubuntu IRC channels share the same attitude of providing friendly and polite interaction with all users of all ages and cultures. Basically, this means no foul language and no abuse towards others.
[18:46] <persia> But aside from that, it might also be manually filed in some way.
[18:47] <issyl0> maco: boo
[18:47] <yofel> persia: I doubt that if it's tagged apport-kerneloops
[18:47] <persia> Then your first guess it probably correct, unless it got mistriaged along the way.
[18:47] <yofel> persia: like bug 512660
[18:47] <ubot4> Launchpad bug 512660 in ubuntu "[LENOVO 2007C4U] late resume failure" [Undecided,New] https://launchpad.net/bugs/512660
[18:49] <maco> yofel: you can view a log of changes to the bug
[18:49] <persia> Yeah.  Either an issue with apport, or more likely, user error when filing the bug (and in a very odd way).  Finding out how the user filed the bug may expose another interesting bug.
[18:49] <persia> maco: There aren't any, except the filing.
[18:49] <maco> O_o
[18:59]  * vish closes ears , expecting noise from > Bug 506158
[18:59] <ubot4> Launchpad bug 506158 in malone "checkwatches hammers the remote server when asking for changed bugs" [High,Fix released] https://launchpad.net/bugs/506158
[19:00] <yofel> vish: oh, my mailbox almost drowned earlier when the bugwatches for KDE were turned back on ^^
[19:22] <strycore> Hi there
[19:24] <strycore> when rebortbug sends the mail to Debian , is there a way to check it has correctly been sent ?
[19:33] <hggdh> strycore: you should receive a confirmation email from the Debian BTS in a few (minutes, hopefully)
[19:34] <strycore> it's been several minutes now, can I assume the bug hasn't been sent ?
[19:36] <charlie-tca> anyone know dirteur in launchpad? Is this another problem user name? bug 288797
[19:36] <ubot4> Launchpad bug 288797 in synaptic "[Intrepid] Synaptic unusable - Can not find packages" [Medium,Fix released] https://launchpad.net/bugs/288797
[19:36] <charlie-tca> last comment
[19:37] <charlie-tca> Well, take it back, last status change on the jaunty issue
[19:38] <strycore> ok now this isn't funny
[19:38] <chrisccoulson> charlie-tca - this problem occurs frequently
[19:38] <chrisccoulson> please just change the status back, subscribe the user, and leave a comment
[19:38] <strycore> lp : 513418
[19:38] <charlie-tca> Okay. He joined today, no karma, and no nothing.
[19:39] <yofel> bug 513418
[19:39] <ubot4> yofel: Bug 513418 on http://launchpad.net/bugs/513418 is private
[19:39] <mvo> hm, does synaptic not notice that the searchi index is out of date? i.e. does it not show something like "rebuilding index" ?
[19:39] <strycore> ah yes it's still private there's a coredump in it
[19:39] <chrisccoulson> charlie-tca - the issue about users randomly changing bug status is here: bug 412925
[19:39] <ubot4> Launchpad bug 412925 in malone "new ajax interface for changing bug statuses is too easy" [High,In progress] https://launchpad.net/bugs/412925
[19:40] <yofel> strycore: what's the bug about?
[19:40] <strycore> reportbug crashing when sending the mail to debian
[19:40] <charlie-tca> chrisccoulson: thanks
[19:49] <hggdh> heh. So much for reportbug... strycore, you can send the email manually. See http://www.debian.org/Bugs/Reporting
[19:49] <hggdh> (and then we will find out what gives on reportbug
[19:51] <strycore> maybe it's specific to submittodebian, i've been using that
[19:53] <strycore> there's an update to reportbug coming very soon, it's on the lucid-changes ML , i'll try with that
[20:24] <charlie-tca> It should be specific to debian now. It used to flood the users mailing list with the reports, but no developers saw them
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