[00:00] <spm> yeah - mismatch between reporting bugs and expectations of fixes etc
[00:01] <aliguori> spm, yeah, i understand, and have the same concern
[00:03] <spm> just thinking of possible ways forward here...
[00:04] <spm> one is to contact the community folks; I'm guessing they have experience in these style issues; and may be able to offer useful advice. ???
[00:04] <aliguori> well, i've already closed the bugs so hopefully, no action is needed.  if they get reopened then i'll come back here and see about getting some advise
[00:05] <spm> one other alt is to possibly throw the line like: I won't fix this; you have the source you're more than welcome to have a go; but re-opening the bug won't get it fixed. sorry. Which is harsh as written, but you get the gist.
[00:08] <aliguori> yeah
[00:11] <spm> my other advice would be to not get into an argument with them. you won't convince them, hence trying is pointless. state your case and walk away. :-(
[00:16] <mrand> We can't seem to find a way to have the bugs for the generic Mythbuntu distro show up here:  https://bugs.edge.launchpad.net/~mythbuntu-bugs/+packagebugs   is there a way to do that, or is that an oversight/feature request?
[02:23] <wgrant> mrand: The Mythbuntu project is not a package, so it would not make much sense for it to show up on a listing of package bugs.
[02:23] <wgrant> However, it is probably suboptimal that the page is specifically for packages.
[02:25] <mrand> wgrant: thanks for responding.  Yes, as you may have been able to tell, we have a bug team, and they are responsible for multiple items... hence the desire to have it listed there.  Where would be the right place to make this suggestion/request?  LP ticket, or elsewhere?
[02:26] <wgrant> mrand: https://bugs.launchpad.net/malone/+filebug, I suspect.
[02:27] <mrand> cool.  thanks again.
[02:42] <doctormo> wgrant, lifeless: If you wanted to see what I was working on: http://blip.tv/dashboard/episode/3161227
[02:47] <wgrant> doctormo: It wants me to log in.
[02:47] <doctormo> http://blip.tv/file/3141629
[02:47] <doctormo> wrong link, sorry
[02:50] <stochastic> I'm trying to merge two bzr branches that are housed in launchpad.  I have write access to the one that is being merged into (trunk) and have proposed the second branch for merging.  Do I need to manually commit the merge somehow or can Launchpad do the merge with a click of a button somewhere?
[02:53] <Kamping_Kaiser> stochastic: manually
[02:53]  * Kamping_Kaiser remembers back to the LP talk at lca
[03:38] <rockstar> stochastic, you'll need to manually commit the merge.
[03:39] <stochastic> thanks everyone
[06:16] <adiroiban> Hi, is there a new way for disabling edge redirection ? I can no longer see the „Disable redirection for 2 hours” button from the front page
[06:17] <tsimpson> adiroiban: there should be a link at the bottom of every page to disable the redirect
[06:17] <adiroiban> tsimpson: yep. Thanks ! :)
[06:18] <adiroiban> was that announced on launchpad-users mailing lists?
[06:18] <tsimpson> it's been there for a long time ;)
[06:19] <adiroiban> :)
[08:06] <knielsen> is there a problem with launchpad branch notification emails at the moment? I don't see any email since pushing to lp:maria 45 min ago
[08:07] <knielsen> (eg. maria-developers subscribe to lp:maria, but no mail in https://lists.launchpad.net/maria-developers/ for latest push. Second to last push from yesterday is there)
[09:23] <adiroiban> hi. Any idea what cause and how to solve the error from this branch https://code.edge.launchpad.net/~adiroiban/launchpad/bug-462013-try-2 ?
[09:27] <tsimpson> you could use sftp to remove the lock file
[09:27] <tsimpson> sftp <you>@bazaar.launchpad.net
[09:28] <tsimpson> rm /~adiroiban/launchpad/bug-462013-try-2/.bzr/repository/lock
[09:29] <adiroiban> how come that it was created?
[09:29] <adiroiban> as far as I know, I didn't do anything special for this branch
[09:29] <tsimpson> I think it's used when operating on the branch, to make sure only one process can write to it at a time
[09:30] <tsimpson> something probably went wrong with the last write attempt and it wasn't unlocked
[09:30] <tsimpson> (at a guess)
[09:30] <adiroiban> ok. thanks!
[12:21] <knielsen> I still don't see any branch notification mails (for lp:maria) now after ~5 hours ... anyone knows what could be wrong?
[12:41] <noodles775> Hi knielsen, sorry there's a window each day when no one from the code team is around, but rockstar or abentley should be able to confirm if there's a problem with branch notification emails in a few hours (or a losa might be able to help now?).
[12:41] <knielsen> ok, tnx
[12:42] <mthaddon> knielsen: we had some mail issues earlier, which should be solved, or close to being solved
[12:42] <knielsen> problem is that maria-developers is subscripted to lp:maria, there has been two pushes today to that branch, but no mails are seen in https://lists.launchpad.net/maria-developers/
[12:42] <knielsen> mthaddon: ok, do you know if the branch notification mails will go out later, or if they are lost?
[12:43] <mthaddon> knielsen: not sure - I'll try and take a look
[12:43] <knielsen> (I use the mails to trigger buildbot runs on the code, so if they are lost I may need to start the builds manually)
[12:51] <mthaddon> knielsen: I don't know definitively, but at this point I suspect they're lost, sorry
[12:51] <knielsen> mthaddon: ok, thanks for info
[12:51] <knielsen> mthaddon: do you also know when they will start working again?
[12:52] <mthaddon> knielsen: they should be working now - are you not seeing that?
[12:53] <mthaddon> knielsen: and for the last few hours (the breakage I have in mind stopped about five hours ago)
[12:54] <knielsen> mthaddon: on https://code.launchpad.net/~maria-captains/maria/5.1 there are pushes 5 and 1 hours ago for which no mails have been sent
[12:54] <mthaddon> knielsen: ok, thx - I'll try and chase someone down about this
[12:54] <knielsen> they are missing from https://lists.launchpad.net/maria-developers/ (I am mainly interested in another subscriber, but it is probably easier to debug sending mail from launchpad to itself)
[13:31] <mthaddon> knielsen: I'm afraid I haven't been able to find anyone (yet) who can help - should be someone shortly
[13:31] <knielsen> ok, tnx for update
[13:40] <mdeslaur> I'm getting a crapload of OOPSes from launchpad this morning. ie: OOPS-1489EA530
[13:51] <noodles775> Hi mdeslaur, I can't view that oops, but what are you doing specifically when you get an oops (always the same thing, or a number of tasks?)
[13:52] <mdeslaur> noodles775: I'm using a script we have to download packages out of a PPA
[13:52] <mdeslaur> every three or four requests, I get an OOPS and it aborts
[13:57] <noodles775> mdeslaur: hrm, without seeing the oops, it's hard to know *where* the oops is being caused. I've just tried manually downloading a bunch of debs from my PPA without any issues, so I'm guessing it's a related task. Can you perhaps post your script?
[13:58] <noodles775> losa: Any idea why the above oops url doesn't find the oops? (Is it just a matter of waiting until it's synced to devpad?)
[13:59] <mdeslaur> noodles775: it's here: http://bazaar.launchpad.net/~ubuntu-security/ubuntu-security-tools/trunk/annotate/head%3A/repo-tools/copy_sppa_to_repos
[13:59] <mdeslaur> noodles775: but kind of specific to the security team workflow
[13:59] <mthaddon> noodles775: we put in place a new app server yesterday - I'm not sure if the OOPSes are being synced yet (mbarnett will be following up when he comes online in an hour or so)
[13:59] <issyl0> I'm just going through launchpad answers - I found one question that was asked but it has the wrong language specified... can I change that, or is it up to the person who asked the question?  At the moment it's set to French ( Canada ) but the question is in English...
[13:59] <issyl0> Ubuntu answers on launchpad
[13:59] <issyl0> https://answers.edge.launchpad.net/ubuntu/+source/rhythmbox/+question/98388
[13:59] <issyl0> That one ^
[14:00] <mdeslaur> noodles775, mthaddon: that oops was on edge
[14:00] <mdeslaur> sorry for not mentioning it
[14:00] <mthaddon> yep, there's a new edge app server as well
[14:02] <mdeslaur> OOPS-1489EA554
[14:07] <noodles775> mdeslaur: hrm, no match on that oops either. Looking at your script, it looks like it's actually a sub-script, scripts/sis-changes that hits LP, is that right? if so, where do I find that?
[14:08] <mdeslaur> uhm...
[14:08] <mdeslaur> hold on
[14:09] <noodles775> BTW: do you actually see the oops output? if so, pasting that would help too (depends on your lp account).
[14:09] <mdeslaur> noodles775: http://bazaar.launchpad.net/~ubuntu-security/ubuntu-cve-tracker/master/annotate/head%3A/scripts/sis-changes
[14:09] <mdeslaur> noodles775: no, I don't see the oops output
[14:09] <mdeslaur> noodles775: I've worked around it for now by retrying in sis-changes, so at least I can work
[14:10] <mdeslaur> noodles775: you probably have a flaky server in the pool
[14:10] <noodles775> ok, great. Yes it could be. mthaddon will be able to asses that over the next while.
[14:10] <mdeslaur> thanks noodles775
[14:10] <noodles775> np
[14:21] <pitti> hello
[14:21] <pitti> the Launchpad user ~pthemessl ("burst") causes a lot of bug spam in e. g. https://bugs.edge.launchpad.net/ubuntu/+source/gvfs/+bug/252174?comments=all
[14:21] <pitti> due to a malicious spam cleaning thing
[14:21] <pitti> is it possible to disable his account for the time being, or at least unsubscribe him from all bugs?
[15:48] <Pici> I keep getting OOPS-1489A1664 when I try to a bug against a project, any ideas?
[16:04] <knielsen> mthaddon: seems the latest push to one of our branches now triggered a branch notification mail
[16:04] <mthaddon> knielsen: yeah, we've reverted the code to the previous version - seems no-one knows how to fix just yet :(
[16:04] <mthaddon> for this particular script, I mean
[16:59] <pitti> mthaddon: do you know whom I can ping about blacklisting that spamming user from above?
[17:00] <mthaddon> pitti: https://help.launchpad.net/HelpRotation suggests abentley
[17:00] <pitti> abentley: hello
[17:00] <pitti> mthaddon: thanks
[17:00] <abentley> pitti: Hi.  I'm dealing with a crisis.
[17:01] <pitti> abentley: did you see my ping about ~pthemessl above?
[17:01] <abentley> pitti: Yes.
[17:01] <pitti> abentley: you mean you are right now and are busy, or you are "in charge" right now? :)
[17:02] <abentley> pitti: I am busy.
[17:03] <pitti> I'll try help@lp.net then
[17:06] <jcastro> gmb: around?
[17:34] <qense> abentley: https://code.edge.launchpad.net/~indicator-applet-developers/indicator-application/trunk also suffers from Internal Server Errors, but although they occur regularly you can still view the file or directory you want after refreshing the page one or more times.
[17:51] <kjcole> Hi.  We're trying to bring our LoCo into compliance with current standards.  Is it possible to rename a Launchpad page/directory?  Or copy it wholesale to a new directory then delete the old?
[18:24] <mars> Why do deactivated accounts show up in a bug's "Also notified" list?
[18:35] <abentley> qense: Do you mean the loggerhead view of that branch, or the actual url you have me?
[18:36] <qense> The Loggerhead view of the branch.
[18:38] <abentley> kjcole: Because Launchpad is a web app, we don't rename pages so much as we rename the items the pages describe.  So the possibilities depend on what kind of item you want to rename.  What item do you want to rename?
[18:39] <abentley> qense: We know that Loggerhead isn't as stable as it ought to be, and we're working to fix that.
[18:40] <kjcole> abentley: Our LoCo's coming up for reapproval,  The gods decree it should be named ~ubuntu-statename (in our case, ~ubuntu-districtofcolumbia).  It's currently ~dcteam.
[18:40] <qense> abentley: OK, thanks
[18:41] <crimsun> (~ubuntu-districtofcolumbia looks ridiculous given that we aren't even a state)
[18:41] <kjcole> abentley: I put in a question/request on launchpad itself after asking here a few minutes ago, as that seemed to be what my searches were turning up as the appropriate way to "git 'er done".
[18:41] <abentley> kjcole: That's right.
[18:42] <kjcole> crimsun: My comment on another channel was "They're gonna love ubuntu-locowithoutastate and ubuntu-districtofcolumbia as the choices. ;-)
[18:53] <micahg> are source package names uploaded to PPAs supposed to be able to have bugs submitted against them in a distro that they're not in yet?
[18:53] <kfogel> http://bazaar.launchpad.net/~kfogel/launchpad/509194-506514-bug-heat-db-fixes/files getting "Internal server error"
[18:54] <cody-somerville> micahg, no
[18:54] <micahg> k, so the fact that they show up under the distro is a bug?
[18:55] <cody-somerville> If your premise is correct, yes.
[18:56] <micahg> cody-somerville: well, you said my premise is correct, right?
[18:57] <cody-somerville> micahg, What you described would be incorrect. Whether or not that is actually the case is another matter. Can you give me a link to an example of where you think this is occurring?
[18:57] <micahg> https://bugs.edge.launchpad.net/ubuntu/+source/firefox-3.7
[18:57] <micahg> cody-somerville: I got an oops, but I can pretend to enter it until it's ask to be submitted
[18:59] <cody-somerville> Interesting.
[18:59] <cody-somerville> Maybe this is a new feature, lol.
[18:59] <micahg> cody-somerville: it's been this way for a while
[18:59] <cody-somerville> Well maybe I'm just totally incorrect then
[19:00] <micahg> here's the oops...OOPS-1489EB607..maybe an LP admin can tell me whether it's proper or not..
[19:00] <cody-somerville> Do you get that when you try to file a bug?
[19:00] <cody-somerville> Looks like it
[19:01] <cody-somerville> Yea, I remember hearing someone talk about this the other day.
[19:01] <cody-somerville> micahg, NotImplementedError :-)
[19:02] <micahg> cody-somerville: ok, so does that mean they want it implemented or does that mean that you shouldn't be able to get that far/
[19:03] <cody-somerville> Launchpad has a zero-oops policy so this is clearly a bug of some sort.
[19:06] <micahg> cody-somerville: should I ask in the -dev channel?
[19:06] <cody-somerville> I would file a bug.
[19:07] <micahg> k
[19:27] <qense> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/164120/+activity Interesting issue with the bug watch added to thunar-vfs. Adding the bug watch is actually shown before creating the task it was added to in the activity log.
[19:37] <micahg> qense: maybe the comment was processed before the task was added?
[19:37] <qense> no, the time of the two actions is exactly the same.
[19:37] <qense> That's because they were both processed with the same form submit.
[19:37] <micahg> yes, I'm indeed
[19:37] <micahg> oops
[19:37] <micahg> yes, you can add a comment when adding a task
[19:38] <micahg> idk, just a  guess
[19:38] <qense> It's just that it could be confusing when the bug watch link is placed in the activity log before the new task the bug watch link is added to/
[19:40] <_habnabit> How does one refer to a bug report in a commit message?
[19:40] <_habnabit> I mean, is there some string that'll be parsed as referring to one?
[19:41] <beuno> henninge, you can use --fixes=lp:BUGNUMBER
[19:41] <beuno> and it will link the bug to the branch
[19:41] <beuno> er
[19:41] <beuno> _habnabit,
[19:41] <beuno> I meant  :)
[19:41] <henninge> beuno: I knew that ... ;-P
[19:42] <_habnabit> Oh, per-branch.
[19:42] <beuno> henninge, double checking!
[19:42] <_habnabit> This was a simple fix, so I didn't make a separate branch for it.
[19:42] <_habnabit> Oh no! Commit has it too.
[19:42] <_habnabit> Never mind.
[19:42] <beuno> _habnabit, no, pero commit  :)
[20:18] <micahg> allenap: aren't we syncing bug comments with bugzilla.mozilla.org?
[20:47] <allenap> micahg: Hi. Yes, we are. I assume you're talking about bug 267689? I was confused, so I've just commented and put it back to high importance.
[20:47] <micahg> allenap: yep :)
[21:00] <Shii> A site identifying as https://identi.ca/ has asked us for confirmation that https://launchpad.net/~avery is your identity URL. However, that is not a valid Launchpad OpenID identity URL, such as https://launchpad.net/~USER
[21:00] <Shii> okay, i gotta admit... i'm stumped
[21:02] <wgrant> That seems familiar.
[21:02]  * wgrant looks.
[21:02] <wgrant> Shii: Which string did you use as your identifier?
[21:02] <wgrant> It may well not be the one in the error message.
[21:03] <Shii> I used https://launchpad.net/~avery originally
[21:03] <Shii> er, actually, http://avery.morrow.name
[21:03] <Shii> which delegated it
[21:04] <wgrant> Right, that's what I thought. Multi-level delegation is happening.
[21:04] <wgrant> Ah.
[21:04] <wgrant> It's a bug in your delegation code, I think.
[21:04] <wgrant> That URL is itself delegated.
[21:05] <Shii> I should be using https://login.launchpad.net/+id/QTwJhAQ ?
[21:06] <wgrant> I suspect so.
[21:06] <Shii> yeah, that worked.
[21:06] <Shii> the error message was confusing :(
[21:06] <wgrant> Yes, the error message is wrong.
[21:06] <allenap> abentley: Hi Aaron. Do you have some time to talk about TwistedJobRunner?
[21:06] <wgrant> It's in some proprietary code somewhere. File a bug on canonical-identity-provider.
[21:07] <Shii> alright, i will. thanks for your help
[21:07] <abentley> allenap: I'm kind of in the middle of things.  Can we talk about it tomorrow?
[21:07] <allenap> abentley: Sure, I'll ping you.
[21:07] <abentley> allenap: Thanks.
[21:46] <bignose> Loggerhead on Launchpad is making me sad
[21:46] <bignose> http://bazaar.launchpad.net/~bzr-pqm/bzr/bzr.dev/files
[21:46] <bignose> → “Internal server error”
[21:56] <intellectronica> bignose: sorry for the incovenience. our admins are looking at the problem
[22:04] <bignose> intellectronica: thanks for the response