| Severity1 | hi need help should i mark a duplicate bug confirmed or fix released? https://bugs.launchpad.net/bugs/515153 | 00:14 |
|---|---|---|
| ubot4 | Launchpad bug 515153 in ubuntuone-client "Ubuntu One gave error attempting startup (dup-of: 455544)" [Undecided,Confirmed] | 00:14 |
| ubot4 | Launchpad bug 455544 in ubuntuone-client ""Protocol version error" - when bandwidth throttling is enabled with the default values" [High,In progress] | 00:14 |
| yofel | Severity1: ususally just leave it as it is, duplicates don't have a status on their own | 00:18 |
| persia | Well, they do, but we completely ignore them, so changing them doesn't matter :) | 00:18 |
| Severity1 | okay so i will just mark it as incomplete? | 00:18 |
| yofel | persia: well, yeah, but after marking it as a duplicate you can't edit the status, so... | 00:19 |
| persia | Well, you can, but it's pointless :) | 00:19 |
| Severity1 | so just leave it as is? | 00:19 |
| yofel | persia: true | 00:19 |
| Severity1 | and what about this one? https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/516596 | 00:20 |
| Severity1 | do you think what i did here is good? | 00:20 |
| ubot4 | Launchpad bug 516596 in ubuntuone-client (Ubuntu) "can't connect this morning (affects: 1)" [Undecided,Fix released] | 00:20 |
| bdmurray | actually a duplicate's bug status and importance aren't editable | 00:20 |
| Severity1 | bdmurray: i see | 00:21 |
| persia | Well, there's a workaround, but at that point it's just hacking the process. | 00:26 |
| Severity1 | persia: so what should i do with it? | 00:26 |
| Severity1 | this problem is fixed o a newer version of U1 but still in the proposed ppa | 00:28 |
| BUGabundo | evening | 00:29 |
| BUGabundo | any reports of updates to 9.10 leaving users without network? | 00:29 |
| BUGabundo | with recent upgrades? | 00:29 |
| BUGabundo | both wifi and wired ? | 00:29 |
| yofel | Severity1: as it's fixed in -proposed I would say it's fixed in lucid, so fix released is ok IMO | 00:29 |
| persia | Severity1: Leave duplicates alone :) | 00:30 |
| Severity1 | persia: what do you mean by leave duplicates alone? | 00:31 |
| Severity1 | i shouldnt touch them or just leave them as incomplete? | 00:31 |
| * persia was confused, and reads 516596 | 00:31 | |
| persia | If a bug is a duplicate, check to make sure the master bug is properly triaged, and otherwise ignore them. | 00:32 |
| Severity1 | okay :) i see the point | 00:32 |
| Severity1 | thanks persia | 00:32 |
| persia | For 516596, make sure the version that the user installed has made it all the way to -updates (from -proposed) before marking Fix Released. | 00:33 |
| persia | If it hasn't made it yet, the status is probably better as Triaged until it has. | 00:33 |
| Severity1 | when you say made it all to the -updates youe mean the package version is in -sync with the latest updatest for his distro version? | 00:35 |
| yofel | persia: that's not the karmic status but lucid, and it should be long fixed there | 00:35 |
| Severity1 | he uses karmic and the latest package for karmic is 1.0.2 but in the proposed the latest package is 1.0.3 | 00:36 |
| Severity1 | and many fixes has been introduced to 1.0.3 | 00:37 |
| yofel | Severity1: yes, but the main bug status is always for the devel release (lucid right now) and there it's 1.1.0, so it should be fixed there | 00:38 |
| Severity1 | so for now this bug report is good | 00:38 |
| yofel | I would leave it like that | 00:39 |
| yofel | but next time it would be nice if you would post a comment *why* you're changing the bug status ;) | 00:39 |
| Severity1 | yofel: thanks i will keep that in mind :) | 00:40 |
| persia | Do we *know* it's fixed in lucid? | 00:48 |
| yofel | I didn't check it, but as it's a requirenment for a SRU in -proposed that the bug is fixed in lucid I would say yes | 00:50 |
| yofel | or someone ignored the procedure | 00:50 |
| persia | I just like to check. If that's the case, then it's just a matter of checking the status in karmic. | 00:51 |
| persia | I'm more than happy to open a karmic task and set the right status if the investigation is done. | 00:51 |
| jpds | bug #1 | 00:54 |
| ubot4 | Launchpad bug 1 in tilix (and 16 other projects) "Microsoft has a majority market share (affects: 212)" [High,New] https://launchpad.net/bugs/1 | 00:54 |
| * jpds pets ubot4. | 00:54 | |
| yofel | hey, new ubot back, thx jpds :D | 00:54 |
| Severity1 | yofel, persia here is the proposed package https://launchpad.net/ubuntu/+source/ubuntuone-client/1.0.3-0ubuntu1 | 00:59 |
| persia | Right, so the correct status is probably Fix Released for lucid, and Triaged for karmic | 01:00 |
| * persia fiddles | 01:00 | |
| Severity1 | so ishould mark it as Triaged? | 01:02 |
| Severity1 | imma check with the guys in #ubuntu-one just to make sure | 01:03 |
| jpds | yofel: Go and warm its caches. ;) | 01:09 |
| === asac_ is now known as asac | ||
| === nhandler_ is now known as nhandler | ||
| === thekorn_ is now known as thekorn | ||
| BUGabundo | \0 morninguetto | 11:38 |
| nigel_nb | morning BUGabundo | 11:38 |
| nigel_nb | BUGabundo, I PICKED THE LOCK!! :) | 11:38 |
| BUGabundo | ahahahahahahahaha | 11:40 |
| BUGabundo | looser :p | 11:40 |
| nigel_nb | hehe | 11:40 |
| === BUGabundo is now known as BUGabundo_lunch | ||
| === nixternal is now known as Guest10887 | ||
| === Guest10887 is now known as nixternal | ||
| === BUGabundo_lunch is now known as BUGabundo | ||
| === Yos_ is now known as Yos | ||
| nigel_nb | charlie-tca, ping | 14:25 |
| charlie-tca | nigel_nb: pong | 14:25 |
| nigel_nb | charlie-tca, with the closing of the LP team and stuff | 14:25 |
| nigel_nb | I wa wondering if its time for a "how to triage" class again | 14:25 |
| nigel_nb | a training of all members who might be booted out but want to stay on | 14:26 |
| charlie-tca | It might be a real good idea to have one, within the next month. | 14:27 |
| charlie-tca | Of course, many are not going to do anything anyway. | 14:27 |
| nigel_nb | charlie-tca, true, but we should extend our support as much as possible | 14:27 |
| charlie-tca | true enough. Who set the last one up? | 14:29 |
| nigel_nb | charlie-tca: bdmurray, I think. | 14:30 |
| charlie-tca | Could get with pedro and hggdh and set one up, I think | 14:31 |
| charlie-tca | Got any dates in mind? | 14:31 |
| nigel_nb | the entire month is wide open.. only some 3 sessions in classroom | 14:32 |
| nigel_nb | https://wiki.ubuntu.com/Classroom/ | 14:32 |
| nigel_nb | charlie-tca, get together with pedro and hggdh and decide on a date. Then, PM cjohnston or pleia2. | 14:33 |
| charlie-tca | Okay, I will get with them. | 14:33 |
| nigel_nb | thanks :) | 14:33 |
| hggdh | nigel_nb: I am back | 14:51 |
| nigel_nb | hggdh, hey | 15:59 |
| nigel_nb | hggdh, ah, well, I took an hour | 15:59 |
| nigel_nb | hggdh, I was hoping we could have a few "how to triage" classes for members who were kicked out and were not sure where to start and all that | 16:02 |
| hggdh | nigel_nb: yes, we can | 16:12 |
| nigel_nb | hggdh, probably spread across different TZ's so everyone gets a chance to attend a class | 16:12 |
| hggdh | nigel_nb: and don't worry, I was/am also busy ;-) | 16:12 |
| nigel_nb | hggdh, :) | 16:12 |
| hggdh | np | 16:12 |
| nigel_nb | hggdh, so I'll leave you guys to figure out date and time | 16:13 |
| nigel_nb | and let someone from classroom team know | 16:13 |
| hggdh | nigel_nb: np | 16:13 |
| hggdh | bdmurray: ^^^ | 16:14 |
| nigel_nb | hggdh, I'm gonna crash onto bed | 16:22 |
| nigel_nb | hggdh, just PM pleia2 or cjohnston once you're ready with date and times :) | 16:23 |
| hggdh | nigel_nb: will do | 16:34 |
| hggdh | bdmurray: can you renew my membership to bugsquad? | 17:21 |
| bdmurray | hggdh: done. | 17:58 |
| === asac_ is now known as asac | ||
| bdmurray | bug 517145 | 18:33 |
| ubot4 | Launchpad bug 517145 in bandwidthd (Ubuntu) "Script did not pass --debconf-ok to ucf on configure (affects: 1)" [Undecided,Triaged] https://launchpad.net/bugs/517145 | 18:33 |
| hggdh | bdmurray: thank you (for all) | 18:42 |
| charlie-tca | pedro_: checked out the rhythmbox bug? Turned out the password was invalid, heh :-) | 19:02 |
| pedro_ | charlie-tca, i haven't yet! | 19:03 |
| * pedro_ looking | 19:03 | |
| charlie-tca | bug 508546 | 19:03 |
| ubot4 | Launchpad bug 508546 in rhythmbox (Ubuntu) "Rhythmbox not allowing 16-character lastfm password (affects: 1)" [Low,Invalid] https://launchpad.net/bugs/508546 | 19:03 |
| pedro_ | charlie-tca, *awesome* hahaha! | 19:05 |
| pedro_ | i need to bookmark this bug | 19:05 |
| charlie-tca | What a deal! | 19:06 |
| vish | anyone seen om26er yet ? | 19:12 |
| hggdh | vish. Heh. Now that you are looking form her/him, s/he is not in anymore ;-) | 19:13 |
| vish | :( , I'm having to reopen his bugs | 19:14 |
| vish | hggdh: he's gone rogue ;p | 19:14 |
| persia | Ugh. We don't usually get that from someone in bug control. Do we have any mechanism for control? | 19:15 |
| bdmurray | vish: what has happened? | 19:19 |
| vish | bdmurray: hmm , if a bug has not been sent upstream he just closes them as invalid :( | 19:20 |
| bdmurray | vish: do you have an example? | 19:24 |
| hggdh | persia: no real mechanism for control, except feeback | 19:24 |
| persia | hggdh: Well, it may be worth having a means to remove someone from bug control for bug abuse, if we don't already have that. | 19:24 |
| vish | bdmurray: Bug #395108 , /me currently upstreaming , but there are more | 19:25 |
| ubot4 | Launchpad bug 395108 in nautilus (Ubuntu) (and 1 other project) "Allow alphabetical sorting of bookmarks in Nautilus (affects: 1)" [Wishlist,Incomplete] https://launchpad.net/bugs/395108 | 19:25 |
| * vish argh lp search could be better ;p | 19:26 | |
| persia | What's incomplete about that bug? | 19:26 |
| thekorn_ | but most interesting question in such cases is: why are such mistakes made, is there some unclear documentation somehwere etc | 19:26 |
| * persia isn't convinced it's a documentation issue in this case, but agrees that it may be an interesting question | 19:26 | |
| bdmurray | persia: but that wouldn't change anything they could still mark bugs as invalid | 19:27 |
| persia | Hrm. True. I'm just thinking carrot / stick, but it doesn't actually address the issue. | 19:27 |
| vish | thekorn_: i think since we mark un-upstreamed bugs as incomplete , he imagines them to expire too | 19:28 |
| persia | I'm not sure we should be marking un-upstreamed bugs as incomplete. | 19:30 |
| persia | That doesn't seem to send the right message to submitters. | 19:30 |
| vish | persia: i agree , but someone mentioned that upstream might end up asking for more info , so we can rather mark it as incomplete just in case... | 19:35 |
| persia | Let's not. In the case that upstream *does* ask for more info, it's interesting. in the case where they don't, it is embarassing to use that we weren't able to determine anything. | 19:36 |
| persia | Plus, as a submitter, when my bug is incomplete, I either want to add more information to make it complete, or give up on submitting bugs because it's not possible to have them complete. | 19:36 |
| qense | om26er is very active in hundredpapercuts | 19:40 |
| hggdh | I agree. I would rather keep yet-to-be-uptreamed bugs as Confirmed, and mark them Triaged once upstreamed. If upstream asks a question, the OP will see it (or we relay), and can answer | 19:40 |
| vish | hggdh: yay...this incomplete always made me queasy :D... maybe the wiki should be updated? | 19:43 |
| qense | I thought the preferred status for bugs that need forwarding was Confirmed. | 19:44 |
| * micahg thought triaged with an upstream task,,, | 19:45 | |
| qense | I've never read anywhere that an unforwarded bug should be Incomplete. | 19:48 |
| * persia either | 19:48 | |
| * vish neither , but was told here ;) | 19:49 | |
| vish | qense: Bug #434650 , ;) | 19:49 |
| ubot4 | Launchpad bug 434650 in ubuntu (and 1 other project) "different keyboard shortcuts for the same functions (dup-of: 25446)" [Undecided,New] https://launchpad.net/bugs/434650 | 19:49 |
| ubot4 | Launchpad bug 25446 in gnome-terminal (Ubuntu) "Copy and paste with control + c / v (affects: 2) (dups: 1)" [Medium,Invalid] https://launchpad.net/bugs/25446 | 19:49 |
| qense | where? | 19:50 |
| qense | vish: Is that the right bug report? | 19:50 |
| vish | qense: "firefox is not part of gnome project so they make their own decisions." | 19:50 |
| qense | ah, it's a dup | 19:51 |
| qense | vish: Is this about om26er, or about marking bugs Incomplete when they need forwarding? | 19:52 |
| vish | qense: nah , i was just pointing this bug , since some of the papercuts his reasons are kinda funny :) | 19:53 |
| qense | ah | 19:53 |
| qense | Well, maybe someone should have a talk with him. | 19:53 |
| vish | qense: one bug he marked as invalid since the title had the word "should" , | 19:54 |
| qense | Huh? That doesn't make much sense. | 19:54 |
| persia | I've discussed some of his comments with him several times, but the response seems to be most commonly to ask someone else to set "Triaged" after I go to bed. | 19:55 |
| persia | On the other hand, he does a lot, and large chunks of it is useful, so I didn't want to block his application. | 19:56 |
| vish | qense: Bug #424416 | 19:56 |
| ubot4 | Launchpad bug 424416 in evolution (Ubuntu) (and 2 other projects) "Evolution "Ctrl+S" should save an email as a draft (affects: 1)" [Wishlist,Triaged] https://launchpad.net/bugs/424416 | 19:56 |
| qense | persia: That's indeed the problem. He does a lot of work for papercuts. However, it's hard when he doesn't listen. Maybe someone should try to mentor him? | 19:57 |
| qense | Vish: Wishlists are papercuts! | 19:57 |
| * vish usually has just been reverting several of his papercut status | 19:58 | |
| vish | qense: that is the problem with papercuts , some might seem like wishlist , but we need to think of the best practices | 19:58 |
| qense | We shouldn't have to do extra work because of him. In that case it's counterproductive. | 19:58 |
| qense | btw, a lot of reports about nautilus trash crash. Did something change to it lately? | 19:59 |
| persia | I think whether things are wishlist or papercut are orthogonal. | 20:00 |
| persia | Wishlist just means it's not actually broken, but could be better in some way. | 20:00 |
| persia | Papercut just means it's easy and annoying. | 20:00 |
| persia | Lots of papercuts happen to be wishlist, but neither all papercuts are wishlist nor are all wishlist bugs papercuts. | 20:01 |
| vish | yeah | 20:01 |
| qense | I tend to mark usability issues that hinder people as Low, but that differs per triager. | 20:01 |
| persia | qense: That matches our guidelines :) | 20:02 |
| qense | I try to comply to them. ;) | 20:02 |
| persia | But consider something like the following: When I'm using the foo application, I'd like to be able to save things directly to remote sources, rather than only the local filesystem. | 20:02 |
| persia | This would require migration to some vfs (gvfs, gio, etc.), rather than just using regular filesystem calls. | 20:03 |
| qense | Which is a lot of work. | 20:03 |
| persia | Well, maybe. Depends on the code. | 20:03 |
| persia | I'll argue that it's both wishlist and potential papercut. | 20:03 |
| persia | If it happens to be a lot of work, then the papercut is invalid. If not, it isn't. Needs investigation. | 20:04 |
| qense | I agree with that. | 20:04 |
| === BalleClorin_ is now known as BalleClorin | ||
| brunogirin | hi, I recently filed a couple of bugs against OpenOffice (bug 510133 and bug 514686). I'm happy to take ownership of the bugs, forward them upstream, etc but I'd need someone to independently confirm them first, can anyone help? | 20:17 |
| ubot4 | Launchpad bug 510133 in virtualbox-ose (Ubuntu) "Additional host-only network settings lost after host restart (affects: 1)" [Undecided,New] https://launchpad.net/bugs/510133 | 20:17 |
| ubot4 | Launchpad bug 514686 in openoffice.org (Ubuntu) "List formatting partially lost when saving as RTF (affects: 1)" [Undecided,New] https://launchpad.net/bugs/514686 | 20:17 |
| brunogirin | sorry, I meant bug 516069 rather than 510133 | 20:18 |
| ubot4 | Launchpad bug 516069 in openoffice.org (Ubuntu) "Elbow connector adjustment lost when pasting drawing from Draw to Writer (affects: 1)" [Undecided,New] https://launchpad.net/bugs/516069 | 20:18 |
| charlie-tca | is 516069 and bug 482268 dups? | 20:19 |
| ubot4 | Launchpad bug 482268 in openoffice.org (Ubuntu) (and 1 other project) "connector loses track of position (affects: 1)" [Low,Triaged] https://launchpad.net/bugs/482268 | 20:19 |
| charlie-tca | nvm, look different to me | 20:22 |
| brunogirin | charlie-tca: it may be related but it's not the same, in the case of 516069, the connector can be selected and adjusted in Draw, it just loses its adjustment when pasted to Writer | 20:26 |
| charlie-tca | Yup, I caught it after I asked. Tried to save you some work, there. 516069 done | 20:28 |
| brunogirin | charlie-tca: thanks! I'll test in the Sun version of OO before forwarding upstream | 20:30 |
| charlie-tca | The other one, I have to research. There is a bug on rtf format in openoffice and abiword that may cover it. | 20:30 |
| charlie-tca | brunogirin: Thank you for helping. Every bit helps | 20:31 |
| brunogirin | charlie-tca: no prob, I've got a vested interested in making OO better as I use it all the time :-) | 20:33 |
| qense | brunogirin: Hello! How're you doing? Encountered any problems with triaging? | 20:37 |
| brunogirin | qense: Hi Sense! Not much for now as I haven't had time to do much triaging this week (real life and work taking over) | 20:48 |
| charlie-tca | brunogirin: 514686 done | 20:50 |
| qense | Real life deserves priority -- well, most of the times. ;) If you do have a question, I'll be here. | 20:50 |
| charlie-tca | one possible dup noted | 20:50 |
| brunogirin | charlie-tca: thanks | 20:52 |
| charlie-tca | you are welcome. Thanks again for helping | 20:52 |
| hggdh | oh boy... there I go again... timeouts on LP | 21:02 |
| === yofel_ is now known as yofel | ||
| yofel | bug 517619: installation error without DpkgTerminalLog ? | 21:03 |
| ubot4 | Launchpad bug 517619 in ubuntu "package linux-headers-2.6.31-19-generic 2.6.31-19.56 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2 (affects: 1)" [Undecided,New] https://launchpad.net/bugs/517619 | 21:03 |
| qense | hggdh: the database problems again? | 21:03 |
| hggdh | I do not think so, I was looking at the busquad team | 21:03 |
| hggdh | but who knows what this actually does... | 21:04 |
| qense | they are now directing all read-only DB traffic through the two master DB servers as well, rather than the slaves, iirc | 21:04 |
| hggdh | that's what I understand also -- which should minimise the TOs, but force a bit of delays due to congestion | 21:06 |
| xteejx | Hey guys!! | 21:08 |
| xteejx | This X driver testing thing at https://wiki.ubuntu.com/X/Testing/ProprietaryDrivers/WeeklyProgram ... what are we meant to do, it doesn't actually say. I'm guessing we just install Lucid from daily ISO and run it and see if the proprietary drivers work? It says about test results, etc though I'm confused.... | 21:10 |
| qense | xteejx: I think you'd better ask that in #ubuntu-testing since we're the bug triagers, not the testers. | 21:10 |
| xteejx | no probs qense, this is my usual channel being a triager, thought this was mainly QA :) | 21:11 |
| qense | xteejx: we even had a main QA channel! It's at #ubuntu-quality, although I have to say that I don't see much activity in there. | 21:12 |
| xteejx | probably why it doesn't show up for me heh | 21:12 |
| xteejx | thanks qense | 21:12 |
| qense | yw :) | 21:12 |
| xteejx | :) | 21:12 |
| charlie-tca | xteejx: there is a test case for the video cards that we should be using | 21:13 |
| xteejx | charlie-tca: Where is that? | 21:13 |
| charlie-tca | looking | 21:14 |
| xteejx | thanks :) | 21:14 |
| xteejx | charlie-tca: I see it now, had to click 'All' on the Filters...must be abug | 21:15 |
| brunogirin | qense: if I file a bug, nobody confirms it but someone who found it on launchpad sends me an email to say he's got the same problem, does ti qualify as a confirmation? | 21:19 |
| hggdh | as long as you copy the email in the bug, yes, it qualifies | 21:20 |
| qense | that's true, but you have to ask permission to copy the mail in the bug. | 21:21 |
| brunogirin | qense: ok, I'll try to get confirmation first | 21:22 |
| qense | brunogirin: it's not that important, it's just that I've been told that it is illegal to publish a conversation with someone without prior consent, unless you're a journalist and the conversation is newsworthy. | 21:24 |
| brunogirin | qense: hmmm... not sure if "minor bug in virtualbox" qualifies as "newsworthy" :-) | 21:25 |
| qense | that's the problem here :) | 21:25 |
| BUGabundo | maybe its not that minor ? :p | 21:25 |
| qense | Would an important security bug justify privacy violation? | 21:25 |
| BUGabundo | privacy?? | 21:26 |
| BUGabundo | never! | 21:26 |
| hggdh | brunogirin: qense is correct -- there is a privacy issue there. Even if not illegal, we should respect this privacy | 21:26 |
| brunogirin | BUGabundo: it's more of an annoyance than anything else, see bug 510133 | 21:26 |
| ubot4 | Launchpad bug 510133 in virtualbox-ose (Ubuntu) "Additional host-only network settings lost after host restart (affects: 1)" [Undecided,New] https://launchpad.net/bugs/510133 | 21:26 |
| BUGabundo | thanks | 21:26 |
| BUGabundo | now I can see what we are talking about :D | 21:26 |
| * BUGabundo will have trouble using LP in low res lucid nvidia broken driver | 21:27 | |
| qense | really? I'm having no troubles with it, fortunately. | 21:27 |
| BUGabundo | so one bug | 21:28 |
| BUGabundo | no comments | 21:28 |
| qense | My system just freezes when I use enter the first few minutes after I've booted the system... | 21:28 |
| BUGabundo | what so bad about it? | 21:28 |
| BUGabundo | it escapes me | 21:28 |
| BUGabundo | qense: lucid? X corruption after login in to reboots | 21:28 |
| BUGabundo | launched older kernel , got low res | 21:28 |
| qense | I did have a few smaller corrupted areas in the top left corner of my screen, but nothing more. | 21:28 |
| qense | However, I haven't booted the latest kernel yet. | 21:29 |
| BUGabundo | yeah, that's what I saw | 21:31 |
| BUGabundo | top left | 21:31 |
| BUGabundo | but nothing worked | 21:31 |
| BUGabundo | saw some disk IO but REISUB and sysrq+k did nothing | 21:32 |
| qense | My keyboard doesn't even have the SysRQ key. :S I hope I won't get a nasty surprise after rebooting. | 21:32 |
| BUGabundo | yeah | 21:33 |
| BUGabundo | I heard that yesterday | 21:33 |
| Brucevdk | Hi, I was researching a bug and when searching I came across dozens of bugs titled: "[9.10 regression] HDA power_save=10" (with different systems obviously), is it common to have regressions be registered/expressed this way? | 21:33 |
| BUGabundo | but today everthing was fine | 21:33 |
| hggdh | qense: neither does mine, but I found AltPrtScrn to work | 21:33 |
| BUGabundo | Brucevdk: yes | 21:33 |
| BUGabundo | Brucevdk: crim_sun likes it like that | 21:33 |
| qense | hggdh: Thanks, I'll try that when I need it. | 21:33 |
| BUGabundo | so it collects data from the user for quick triage | 21:34 |
| BUGabundo | he usually closes them after a while | 21:34 |
| vish | hehe, BUGabundo neat way not to ping someone :) | 21:34 |
| BUGabundo | eheh | 21:34 |
| BUGabundo | with the words he tracks, his screen must look like a xtmas tree | 21:34 |
| hggdh | qense: it varies from system to system. The best is to get to a VT, and then try some combinations for SysReq-Help | 21:35 |
| Brucevdk | BUGabundo: alright | 21:35 |
| brunogirin | hggdh: do you need to configure anything for SysRq to work? I've been trying in a VT as you suggested but don't seem to get anywhere on my laptop | 21:45 |
| hggdh | brunogirin: theoretically the Ubuntu kernels have sysReq support enabled by default. Finding the correct combination (Alt, or Ctrl, or both)+one of the keys is a pain but... | 21:47 |
| hggdh | brunogirin: another way is to find which scancode is expected, and use a keyscanner to find the correct combination | 21:48 |
| charlie-tca | yeah, on my stupid logitech keyboard, it is ctrl+alt+sysrq+ , but on my compaq, I don't need the ctrl key | 21:48 |
| hggdh | brunogirin: see, for example, http://en.wikipedia.org/wiki/Magic_SysRq_key (not necessarily the best entry, but the first on a Google search) | 21:49 |
| brunogirin | hggdh: yes I'm reading that page right now :-) what action would you say is inoffensive when trying out several key combinations? m? | 21:50 |
| kklimonda | m is good | 21:51 |
| hggdh | or Help | 21:51 |
| kklimonda | brunogirin, you can try alt+shift+sysrq (that's from my keyboard :) ) | 21:51 |
| hggdh | you may need to raise the logging level to get output, though | 21:51 |
| BUGabundo | alt+fn+Del on mine | 21:52 |
| brunogirin | hggdh: how do you do that? | 21:52 |
| hggdh | (I do not remember what it is, but I found I needed it) | 21:52 |
| hggdh | syReq followed by a digit from 0 to 9, 0 being minimum logging (like *nothing* output) to 9 being maximum logging | 21:52 |
| brunogirin | hggdh: mmm, that sounds like a nice chicken and egg situation: I can only do that once I know what is the SysRq key on my keyboard :-) | 21:55 |
| hggdh | if your keyboard is, er, standard (whatever that means) it should be Alt/Ctrl/Fn + PrntScrn/SysReq/Insert/Delete | 21:57 |
| brunogirin | ok, will try all of this, next stupid question: if I try with 'h', am I supposed to press the Alt, SysRq and h keys at the same time or can I press Alt + SysRq and h after that? | 22:00 |
| charlie-tca | Got to make pretzels out of your fingers | 22:03 |
| charlie-tca | all at once | 22:03 |
| persia | Or get a *really small* keyboard | 22:03 |
| charlie-tca | no, can hold down alt+sysrq, then hit the key | 22:03 |
| brunogirin | charlie-tca: found it: AltGr + PrtSc + <key> all at once on a ThinkPad T42, so yeah it'll probably be finger-pretzel time when I need to raise elephants | 22:07 |
| charlie-tca | yeah! fun, huh? | 22:07 |
| charlie-tca | Mine takes two hands to hit everything. My fingers must be short | 22:08 |
| brunogirin | BTW, both OO bugs we talked about earlier are now upstream | 22:10 |
| charlie-tca | Great! that was fast work. Thanks | 22:12 |
| brunogirin | I'm getting used to the idiosyncrasies of the OO tracker so with every new bug it should be faster :-) | 22:16 |
| hggdh | brb in a few. Gotta get back to the hotel while I have a ride. At least will not need to walk in the snow :-) | 22:18 |
| chrisccoulson | charlie-tca - could you recreate bug 509578? | 22:55 |
| ubot4 | Launchpad bug 509578 in tracker (Ubuntu) (and 1 other project) "tracker indexing seems to halt on "libextract-vorbis.so: undefined symbol : ov_clear" (affects: 3)" [Medium,In progress] https://launchpad.net/bugs/509578 | 22:55 |
| charlie-tca | Not on my system, but I was able to find the existing report on gnome bugzilla, that I linked to | 22:56 |
| chrisccoulson | ah, thanks. i'm just about to upload a fix for it, but i wanted someone to test something first | 22:57 |
| chrisccoulson | it's a hassle for me to test it, because i would have to downgrade my tracker version from 0.7.19 | 22:57 |
| charlie-tca | Sorry. I just had two reporters in launchpad and one in bugzilla I used. I wonder if the 2nd reporter in launchpad will run the tests. | 22:58 |
| charlie-tca | He responded fast with the log files. | 22:58 |
| chrisccoulson | charlie-tca - it doesn't matter too much really. i'm fairly sure my change fixes it, and i'm sure they will comment back if it doesn't | 22:59 |
| charlie-tca | That's great! It is always good when we get enough information to be able to fix things. | 22:59 |
| charlie-tca | I'll keep an eye on it. | 22:59 |
| chrisccoulson | hmmm, well, it would help if i could get it to build now ;) | 23:01 |
| chrisccoulson | seems i broke the build system | 23:01 |
| hggdh | ah, it was you, then ;-) | 23:15 |
| * charlie-tca thinking at least it wasn't me this time... | 23:16 | |
| hggdh | LOL | 23:16 |
| hggdh | bdmurray: what is your take on bug 430953? Can it be closed wontfix? | 23:18 |
| ubot4 | Launchpad bug 430953 in coreutils (Ubuntu) "coreutils man pages are incomplete (affects: 2)" [Medium,Triaged] https://launchpad.net/bugs/430953 | 23:18 |
| kklimonda | hmm.. I have a guy whose laptop goes to hibernation after AC is connected. Everything is fine if he boots it with AC plugged in. Any idea how to debug it? I'll ask him to file a bug for now.. it may be connected to gpm or acpi... | 23:23 |
| kklimonda | chrisccoulson, ^ any input? | 23:25 |
| chrisccoulson | kklimonda - i'm not sure. is this on lucid? | 23:25 |
| kklimonda | chrisccoulson, no - 9.10 on Toshiba A75 laptop | 23:25 |
| chrisccoulson | hmmm, what does gnome-power-manager --verbose show when it happens? | 23:26 |
| kklimonda | chrisccoulson, I was going to ask him that but as it's post on a board I've decided to gather more questions first :) | 23:27 |
| chrisccoulson | ah, well that would be the first thing i guess | 23:27 |
| chrisccoulson | although i'm not sure of any code path in g-p-m that would make it hibernate when you connect AC | 23:27 |
| kklimonda | chrisccoulson, he have to kill his working gpm first? | 23:28 |
| chrisccoulson | kklimonda, right | 23:28 |
| kklimonda | and it kills session so he'd have to launch xterm first.. blah.. I'll ask him to check daily iso first - it may have been fixed in 10.04 after all by some random update :/ | 23:30 |
| hggdh | anyone knows of a way to *temporarily* disable the screen saver? | 23:53 |
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