| jtolentino | hi. i'm a noob with ubuntu and i'm helping my sister install it into her laptop. having problems with the wifi. can someone help? | 17:17 |
|---|---|---|
| jtolentino | i followed https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx#See%20Also | 17:18 |
| jtolentino | and got this: http://sites.google.com/site/johntolentino/_/rsrc/1265812280474/miscellaneous/Screenshot.png | 17:18 |
| jtolentino | as you can see, the driver is activated and is currently in use | 17:18 |
| jtolentino | i've already restarted | 17:18 |
| jtolentino | but it can't detect the wireless network | 17:19 |
| jtolentino | the laptop's model is Compaq Presario CQ40-635TU | 17:20 |
| gorthx | jtolentino: is the network actually broadcasted, or is it hidden? | 17:49 |
| jtolentino | yes it is broadcasted | 18:03 |
| jtolentino | i configured the router | 18:03 |
| jtolentino | and i can detect it with my notebook (the one i'm using right now) | 18:03 |
| jtolentino | there are also other wireless networks in our area | 18:04 |
| jtolentino | i already tried manually adding the SSID of the network, as you can see here: http://sites.google.com/site/johntolentino/_/rsrc/1265812280474/miscellaneous/Screenshot.png | 18:06 |
| jtolentino | but it still doesn't connect to the network | 18:06 |
| gorthx | jtolentino Hrm. hold on, lemme go look at my ubuntu box. | 18:12 |
| gorthx | I *think* you should have a "wireless networks" option in that drop-down list (the one that's connected to the satellite-dish looking icon) | 18:14 |
| gorthx | What happens if you right-click that icon? | 18:14 |
| jtolentino | let me boot up the linux box. just a sec | 18:32 |
| jtolentino | gorthx: i see the following options | 18:33 |
| jtolentino | Enable Networking | 18:34 |
| jtolentino | Edit connections... | 18:34 |
| jtolentino | About | 18:34 |
| jtolentino | Connection Information (also listed but disabled) | 18:34 |
| jtolentino | Enabled Networking is checked | 18:34 |
| jtolentino | as you can see in the link i provided (has a screen shot), only the wired network is available | 18:35 |
| gorthx | jtolentino: yeah...which says to me that something else is up with your wireless setup. Mine has wired, wireless, and vpn. | 18:40 |
| gorthx | Mine also has a "enable wireless networking" box | 18:40 |
| gorthx | my setup might be different from yours though. | 18:40 |
| gorthx | It's been a while since I set it up & it required some poking around. | 18:41 |
| gorthx | lemme go see if i still have my notes. | 18:41 |
| jtolentino | thanks :) | 18:41 |
| gorthx | Well, ultimately my problem was due to an additional HW switch for the wireless that I needed to enable from Windows (thanks, HP) so I don't think that'll help you. :( sorry. | 18:46 |
| gorthx | Other commands that might point you to a solution: | 18:46 |
| gorthx | ifconfig and iwlist. | 18:47 |
| gorthx | I used wicd, too. | 18:47 |
| jtolentino | i'll check them out. thanks :) | 18:48 |
| gorthx | The ubuntu forums were a big help, just make sure you look at recent info :) | 18:48 |
| gorthx | GOod luck! | 18:48 |
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