[01:01] <micahg> if freenode says someone was banned from a channel, but the user says they never entered it, what to do?
[01:03] <micahg> nhandler: ^^
[01:06] <IdleOne> micahg: does the ban list have him listed and who set the ban? ask them about it is what i would do
[01:06] <micahg> IdleOne: user has no knowledge of the ban
[01:06] <micahg> or so they say
[01:06] <micahg> could've been an IP ban
[01:06] <micahg> user is in #ubuntu-devel, can someone check?
[01:07] <IdleOne> well I guess you could lift the ban and then keep an eye out
[01:07] <micahg> I don't sit in the channel, user wants to get support in #Ubuntu
[01:07] <IdleOne> micahg: ask in #ubuntu-ops or send him there to ask about it
[01:08] <micahg> IdleOne: isn't this #ubuntu-ops?
[01:08] <IdleOne> nope this is #ubuntu-irc
[01:08] <IdleOne> ops idle here also
[01:08] <micahg> hmm
[01:08] <micahg> I must have my labels backwards...
[01:08] <persia> This is really the best channel in which to ask such questions.
[01:09]  * persia suspects a too-wide ip-range ban
[01:09] <IdleOne> persia: agreed but ban disputes need to be discussed in #ubuntu-ops where the ops can let the user know why they got banned
[01:10] <IdleOne> that is why I suggested sending the user to -ops
[01:35] <micahg> thanks
[14:58] <m4v> some locobots seem missing..
[14:59] <m4v> ..all of them actually
[15:02] <DJones> m4v: When we noticed that locobot_2 had dropped off irc last week, I sent an email to admin@ubuntu-eu.org and they restored it quite quickly, might be worth dropping them an email to let them know.  I'm not sure which irc channel the locobot admin's hang out in to get directly in touch with them
[15:11] <tsimpson> I think #ubuntu-eu