/srv/irclogs.ubuntu.com/2010/02/23/#ubuntu-bugs.txt

kyubutsuwhen you do a  ubuntu-bug [program_name_here]  in terminal, how can i copy the output in the apport window to a text file00:06
crimsunyou'd use apport-cli instead.00:08
kyubutsuas  apport-cli program_name ?00:09
kyubutsualright00:12
malevHi  there! can anyone change the importance of this bug to whislist? https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/52523100:28
ubot4Launchpad bug 525231 in nautilus (Ubuntu) "[No emblems] can't set any kind of background for the side panel (affects: 2)" [Undecided,Confirmed]00:28
kermiac_why do i always find spammers?00:35
kermiac_bug 52613500:35
ubot4Launchpad bug 526135 in ubuntuone-client (Ubuntu) "#yahoo_sun (affects: 1)" [Undecided,Invalid] https://launchpad.net/bugs/52613500:35
kermiac_ Bug #526135 reported by join (yahoo-sun: 0) 12 minutes ago00:36
greg-gkermiac_: how was that bug spam?00:53
kermiac_if you look at the bug, the title is "#yahoo_sun". also look at the users name " Bug #526135 reported by join (yahoo-sun: 0) 12 minutes ago "00:54
ubot4Launchpad bug 526135 in ubuntuone-client (Ubuntu) "#yahoo_sun (affects: 1)" [Undecided,Invalid] https://launchpad.net/bugs/52613500:55
kermiac_wouldn't that be bug spam?00:55
kermiac_i.e. join #yahoo-sun?00:55
kermiac_or do you think I am being overly sensitive due to the recent spammers?00:56
charlie-tcakermiac_: that is a valid bug,01:06
charlie-tcano01:06
charlie-tcaThe report might be valid, just the title is bad?01:08
* charlie-tca does not use ubuntu-one01:08
charlie-tcaI have had one or two in the past that gave their user name as the title. It helps them find it easier01:08
malevHi  there! can anyone change the importance of this bug to whislist? https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/52523101:35
ubot4Launchpad bug 525231 in nautilus (Ubuntu) "[No emblems] can't set any kind of background for the side panel (affects: 2)" [Undecided,Confirmed]01:35
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greg-gkermiac_: as it is an apport bug that looks like a crash, that seems pretty unlikely to be spam02:03
kermiac_ok greg-g. I see your point. It was just screaming out "I am yet another spammer" to me. But as I discussed with someone in #launchpad, I may be simply overly sensitive to spammers due to the issues we have had over the last 2 weeks02:06
kermiac_The OP has had to make their name "join" & their LP account "#yahoo_sun"02:07
kermiac_Also they titled the bug report "#yahoo-sun" - but it was agreed in #launchpad that this is only borderline02:08
kermiac_the bug report is more than likely due to the somewhat known issue of ubuntuone running as root02:11
kermiac_but (as i was advised) it seems like an awful lot of habit for a spammer to go to... so it's a borderline case02:12
kermiac_bah my last sentence didn't really make sense... habit/work - doing too many things at once02:17
mrmcq2uhttps://bugs.launchpad.net/ubuntu/+source/xorg/+bug/275651 - Any chance that can be changed from invalid to confirmed?03:12
ubot4Launchpad bug 275651 in xorg (Ubuntu) "lg flatron l1715s" [Undecided,Invalid]03:12
persiaI looked at this briefly based on discussion in #launchpad, and it looked like a timing error with new->incomplete->invalid->information added, but I'm not that familiar with X triaging policies.03:14
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thekorngood morning07:27
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pascalFR!bug 22222209:50
ubot4Launchpad bug 222222 in linux (Ubuntu) "Sony VAIO VGN-SZ430N and other models; Stamina mode doesn't let Ubuntu boot up (affects: 1)" [Undecided,Incomplete] https://launchpad.net/bugs/22222209:50
BUGabundo_remoteahah09:58
BUGabundo_remotenice bug id09:59
vishheh , i wanted to file the 500000 bug , but slept off :/10:09
BUGabundo_remoteLOL10:12
BUGabundo_remoteseb128: the gnome keyring bug: I can easily reproduce it by changing to Guess Session and login back to my session10:14
vishBUGabundo_remote: i'm not able to get the backtrace for it :(10:15
BUGabundo_remoteme neither10:15
BUGabundo_remoteit does crash10:15
BUGabundo_remotebut I have no way to log it10:15
BUGabundo_remoteI could  kill it, and launch it again in gdb10:15
BUGabundo_remotebut I don't think I have enough CPU and disk IO for it10:15
pascalFRhehe vish10:17
seb128should be easy10:18
seb128switch to a vt and use gdb10:18
seb128or to an another user session10:18
vishseb128: i'v been trying to use the "attach" for gdb , but it doesnt allow me to collect the backtrace :(10:19
seb128how so?10:19
seb128use gdb?10:19
vishit just gets stuck when i try ctrl-c10:19
seb128ups, use sudo10:19
seb128when do Ctrl-C then "bt"?10:20
vishseb128: what bt ?10:20
seb128what you need to type on the gdb prompt to have the backtrace10:20
seb128did you read the wiki page indicated in the bug?10:20
vishah , got it.. you meant backtrace :)10:20
vishyeah , read the wiki..10:20
vishseb128: i get stuck at 5. https://wiki.ubuntu.com/Backtrace#Already%20running%20programs10:21
pascalFR!help10:21
ubot4Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-)10:21
vishpascalFR: this is not a help channel ;)  try #ubuntu or #ubuntu+110:21
pascalFRvish: no i tried to find the bot username :)10:22
vishah..  :)10:22
persiaUsing '!' followed by "ping" is the usual way to indicate that you want the bot to talk to you without implying some other communication.10:24
pascalFRok persia10:25
* BUGabundo_remote wonders what that will do in #ubuntu-bots10:30
mrmcq2uhttps://bugs.launchpad.net/ubuntu/+source/xorg/+bug/275651 - Any chance that can be changed from invalid to confirmed?10:43
ubot4Launchpad bug 275651 in xorg (Ubuntu) "lg flatron l1715s" [Undecided,Invalid]10:43
vishmrmcq2u: first would have been to re-open the bug. when you commented nearly a year ago10:45
mrmcq2uthat was not me who commented a year ago10:47
persiahttps://launchpad.net/~mrmcq2u isn't you?10:49
persia(and yes, it's 14 months ago)10:49
mrmcq2uThought you were talking about elv1311:07
mrmcq2ucan anyone just reopen a bug?11:08
mrmcq2uIts still a bug today so I don't see what the problem is with having it validated.11:08
vishmrmcq2u: you can set the bug again to new , but someone else[with the LG flatron] needs to confirm the bug as still present11:18
mrmcq2usomeone did confirm it was still present11:26
mrmcq2uthe last comment elv13 confirmed it11:26
vishmrmcq2u: yes , so you can mention the "confirm" as being due to another member.  Usually the OP is not supposed to confirm bugs.11:28
thekorneven the last comment is half a year old11:29
thekornso opening with incomplete and asking if this bug is reproducable with lucid sounds right here11:29
vishthekorn: mrmcq2u is the reporter :)11:30
thekornaha ok, I missed this fact ;)11:30
thekornok, in this case running apport-collect on this bug, and setting it to new again makes sense to me11:33
anzenkethTrying to figure out what to do with bug 192723 could someone help me?11:53
ubot4Launchpad bug 192723 in dbus-python (Ubuntu) "applet.py crashed with ImportError in <module>() (affects: 3) (dups: 11)" [Undecided,New] https://launchpad.net/bugs/19272311:53
^arky^can anyone confirm bug 52169311:57
ubot4Launchpad bug 521693 in gwibber (Ubuntu) "gwibber crashed with DBusException in call_blocking() (affects: 9) (dups: 1)" [Undecided,New] https://launchpad.net/bugs/52169311:57
thekornanzenketh, this one is kind of old, is it still reproducable?11:59
jibelanzenketh, examine duplicates, only bug 215600 is a dup the others are about pb with gio, cairo and fontconfig12:02
ubot4Launchpad bug 215600 in system-config-printer (Ubuntu) "applet.py crashed with ImportError in <module>() (dup-of: 192723)" [Undecided,New] https://launchpad.net/bugs/21560012:02
ubot4Launchpad bug 192723 in dbus-python (Ubuntu) "applet.py crashed with ImportError in <module>() (affects: 3) (dups: 11)" [Undecided,New] https://launchpad.net/bugs/19272312:02
mrmcq2utheKorn - Apport Collect?12:02
thekornmrmcq2u,  yes, newer version of ubuntu (kamrmic and lucid) have a tool to add debug information to an existing bugreport, please run   apport-collect 27565112:03
jibelanzenketh, then undup and mark as dup the correct ones and ask if it's still reproducible12:04
thekornjibel, just wanted to note the same, apport should leave a comment about why bugs were marked as duplicates (based on a bugpattern, based on the bug db, etc...)12:05
thekornsomething went wrong there12:05
anzenkethOrigionaly I did ask it it was still reproducible and set to incomplete. Did I do the right thing there?12:06
thekornyes12:07
jibelanzenketh, yes but the dup are not dup. Apport did it wrong here12:07
jibelthere is a large chance it is not a issue anymore because it's old, very few and old duplicates.12:09
jibelanzenketh, and the only dup is from the same reporter. It was surely a pb with the user's system and not a bug.12:10
anzenkethWhat is the tag bugpattern-needed?12:11
om26erI cannot link a mission-control upstream bug12:11
anzenkethThat bug is starting to make my head spin12:13
anzenkethI am going to work on some other ones12:13
om26erwhat project should I select when linking a telepathy-mission-control bug12:14
jibelanzenketh, if you want we can triage it together ?12:14
anzenkethShure that would help12:16
jibelanzenketh, let's go.12:17
anzenkethWhere would I begin on it?12:18
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jibelThe important information here is in the file Traceback.txt12:19
jibelthis file is collected by apport and contains the python error.12:20
jibelOpen each dup in a separate tab of your browser12:20
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anzenkethOk I think I have a idea where you are going. Look at the traceback of the other bugs and if they do not match on the ending file it is not a dup right?12:21
jibelanzenketh, that's it12:21
jibelanzenketh, the error in the original bug is 'ImportError: No module named exceptions'12:22
jibelraised by the following import statement 'import dbus.exceptions as exception'12:22
om26era big with no duplicate and no confirmation (crash report) and now the reporter says he dont face it with the version he is using. should I mark it fixed ?12:23
om26erhttps://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/38211012:23
ubot4Launchpad bug 382110 in gwibber (Ubuntu) (and 1 other project) "gwibber crashed with SIGSEGV in g_slist_reverse() (list=0xaaaaaaaaaaaaaaaa) (affects: 3)" [Medium,Incomplete]12:23
jibelanzenketh, only 215600 crashed with the same error.12:24
jibelanzenketh, you can safely unduplicate the others (but don't close tabs we will come back to them later)12:25
jibelanzenketh, to unduplicate a bug click on the pen icon above 'duplicate of' and clear the bug number.12:26
anzenkethOk removed dup status12:27
jibelanzenketh, nice. We have nearly finished with 19272312:28
anzenkethOk now what would I do12:29
jibelanzenketh, as said earlier, it's old with no dup so it's likely a problem with the user's system.12:29
jibelanzenketh, you've already asked if it's still an issue, so set the status to 'incomplete'12:29
jibelanzenketh, subscribe to the report.12:30
anzenkethOh that is how I get email when he replies12:30
anzenkethok that is done12:31
anzenkethBug 215600 which is a dup I would need to mark as dup right.12:32
ubot4Launchpad bug 215600 in system-config-printer (Ubuntu) "applet.py crashed with ImportError in <module>() (dup-of: 192723)" [Undecided,New] https://launchpad.net/bugs/21560012:32
jibelyes. The bug will also be displayed in your bug list in https://bugs.edge.launchpad.net/~anzenketh12:32
ubot4Launchpad bug 192723 in dbus-python (Ubuntu) "applet.py crashed with ImportError in <module>() (affects: 2) (dups: 2)" [Undecided,Incomplete] https://launchpad.net/bugs/19272312:32
jibel215600 is a dup of 192723. Same bug same reporter.12:33
anzenkethSo set 215600 to invalid right?12:33
jibelset it to 'confirmed' and mark as dup.12:33
anzenkethset it to confirmed?12:34
anzenkethOh becouse there was another instance of it12:34
jibelanzenketh, yes, the reporter was able to reproduce it even if he didn't say how.12:34
anzenkethSo mark the old one as invalid and mark the new one as confirmed?12:35
anzenkethNever removed 215600's dup flag so I can not change it to any other.12:37
anzenkethstatus12:37
jibelanzenketh, the state of 192723 is correct because you're waiting for a reply from the reporter.12:37
jibelanzenketh, ok, so don't need to touch 215600.12:37
jibelanzenketh, you've finished with 19272312:37
anzenkethCool just in time to go to work.12:38
anzenkethThe other bugs do I need to do anything with them?12:39
jibelanzenketh, if you don't receive a reply from the reporter within a month, come back and close it.12:39
jibelanzenketh, the standard response is https://wiki.ubuntu.com/Bugs/Responses#Incomplete%20bugs%20without%20a%20response%20from%20submitter12:39
anzenkethOk cool thanks for your help I must bee off to work now12:40
jibelanzenketh, you'll need to investigate the trace of the other bug too.12:40
jibelanzenketh, Thanks for your help in triaging, as you see it's not that hard.12:40
anzenkethYa I figured it was not I will get to the other bugs when I get off work.12:41
jibelanzenketh, Thanks you, have a nice day.12:41
amjaduaeDamascene:)12:43
Damasceneamjaduae,12:55
amjaduaehow goes12:55
vishpersia: nah , no more questions, was just curious ... thanks :)13:03
persiaNo problem.  I'm always happy to answer questions.13:04
nigelbmvo: lol, just following what jono said on his blog ;) You are awesome.  the software center update looks really *cool* :)13:52
mvonigelb: *weehh* many thanks :)13:54
nigelb:)13:54
BUGabundo_remotemvo: stupid me UI request for it: bigger search bar13:55
mvoBUGabundo_remote: good idea, I will pass this on to mpt13:56
BUGabundo_remotethanks13:57
BUGabundo_remotemvo: if its not too overhead13:57
BUGabundo_remotemaybe "relative" size to screen size13:57
BUGabundo_remoteI'm on a big 26" screen so its pretty small13:57
BUGabundo_remotebut on a 10" or 13" don't make hit half screensize13:57
mvoright, it does make sense to have it (a bit?) bigger compared to the other elements13:58
BUGabundo_remoteso, if possible, 15-20% size13:58
nigelbseb128: I asked in #rhythmbox on gimpnet and I really didn't get a reply.  so I checked out the gnome site for rhythmbox and they dont say much about debug, but the totem site does say that totem --debug would be helpful.  so should I add the debug option to rhythmbox?13:58
nigelbhey hggdh13:59
BUGabundo_remotewith a min of 80pix and amax of 250px mvo13:59
seb128nigelb, let's see if #rhythmbox replies later, don't be impatient on IRC ;-)13:59
hggdhhi nigelb13:59
nigelbseb128: when is the last date I can add it and it can appear in lucid?14:00
seb128nigelb, dunno, for beta1 I would say14:00
seb128ie some weeks14:00
nigelbokay, so we can relax14:00
nigelbhggdh: the totem hook is so coool.  Just hardly 10 lines ;)14:01
seb128yes14:01
nigelbah :)14:01
hggdhheh. So you adjust & learn ;-)14:01
nigelbhggdh: I need to learn python by lucid+1, it seems to be a worthy investment14:02
hggdhnigelb: yes, it is, it is a pretty nice language14:02
hggdhand beats Java easily. Well, this is not difficult, Java seems to be the new PL/114:03
nigelbnever touched java, so far I only know a little bit of c, php, and if it counts html14:04
nigelbyaay!14:05
nigelbhere's what rhythmbox devs seems to want for debugging http://projects.gnome.org/rhythmbox/developers.html14:06
nigelbhggdh: ^14:09
hggdhyes, but this does not really help -- it is generic debug -- you may need to run valgrind, you may need to find what is wrong, etc14:11
hggdhnigelb: ^14:11
nigelbhggdh: Apport hooks are more or less generic debug to include the information that we seem to always want in most bugs14:12
hggdhnigelb: yes. So, what will help -- generically -- for rhythmbox?14:13
nigelbthe rhythmbox --debug log and gconf data?14:14
hggdhif gconf *does* help generically, then it is a good idea to include it (well, it is already there)14:14
hggdhnow, does debug -- there is -d and -D, per the page -- *generically* help?14:14
hggdhor is it just a lot of disk space we will be using?14:15
nigelbthat is a mystery to me too.  I'll have to wait till moch responds on gimpnet14:15
hggdh:-)14:16
hggdhusually, only the people that deal with bugs in a package can tell you what they would like to *generically* have14:16
hggdhI personally think it is not a bad idea to add in gconf (with sanitising), but I do *not* know if it really helps14:17
thekornI don't get how -d or -D could be used in an apport hook ;)14:17
nigelbfor the past week, I've gone through around 50+ rhythmbox bugs, but it seems only debug is being requested14:18
nigelband its asked most of the times14:18
thekornI mean this would require the application to restart with this flags14:18
thekornin order to get this output14:18
hggdhthekorn: heh, it was just an example of different ways of getting debug output :-)14:18
nigelbany clue when pedro's going to be back? he's the one that usually asks that14:18
hggdhnext week14:18
nigelbthekorn: yes.  apport can do it.14:18
nigelblooks like I'll either wait for a reply from moch or ask pedro when he returns.14:19
thekornnigelb, wow, that's surprising14:20
nigelbthekorn: yep.  Apport has been surprising me quite a bit these days ;)14:20
hggdhhuh. The only way I can see it happening is by apport restarting the application14:21
hggdhso it *may* be useful on repeatable issues, but will fail on SIGs14:21
nigelbI think apport gets triggered automatically on sigs... doesnt it?14:22
hggdhnigelb: a nice test -- run rhythmox; on a terminal, run 'kill -SEGV `pidof rhythmbox`'14:22
hggdhnigelb: yes it gets triggered automagically14:22
nigelbchecking14:23
nigelbhggdh: rhythmbox got killed14:23
bfriim using the 9.04 release desktop flavor with an i386 architecture my internal mic doesnt work since i installed ubuntu any suggestions14:24
hggdhand did apport get triggered?14:24
persiabfri: Did #ubuntu really send you here?14:25
* persia is baffled and surprised14:25
bfriyes14:25
nigelbhggdh: nope14:25
persia#ubuntu is *supposed* to be a support channel :(14:25
bfriwell actually ubuntu quality14:25
persiaWell, no.  In there I suggested #ubuntu14:26
bfripersia: plus no one there is helping14:26
persiaAnd to try to file a bug with the command `ubuntu-bug audio`14:26
persiaYeah, that's the part that makes me sad.14:26
persiaThey should have suggested https://help.ubuntu.com/community/SoundTroubleshooting14:27
hggdhnigelb: it should have triggered apport14:31
hggdhbrb14:31
nigelblooks like something went wrong there14:32
mrandmalev: If you click "Also affects" on Bug 525231, you can add the upstream tracker.14:36
ubot4Launchpad bug 525231 in nautilus (Ubuntu) "[No emblems] can't set any kind of background for the side panel (affects: 2)" [Low,Triaged] https://launchpad.net/bugs/52523114:36
malevmrand: I'm sorry, what are you talking about?14:37
mrandthe bug you triaged yesterday.  It is more obvious that the bug has been upstreamed if you add it to the affects list.14:38
mrandUnless we're shying away from that and I missed the memo.14:38
malevmrand: oks, I'm gonna take a look, but please wait a bit, coz here the net is... SLOWWWW14:40
mrandmalev: no problem!14:40
malevmrand: it's looks it is not gonna open never... maybe a problem with launchpad or whatever14:45
malevyou are telling me that there must be an upstream about the bug? maybe in bugzilla?14:46
malevmrand: I'm sorry, I'm not sure what to do.14:51
nigelbmalev: you added and upstream bug in the comment and did not add it to the bug tracker as also affects project14:51
malevnigelb: in bugzilla?14:51
nigelbmalev: yeah14:52
malevnigelb: oks! I'm gonna put that now14:52
malevnigelb: I think now it's ok. please check it :D14:54
nigelbmalev: yep.  Good work :)14:55
malevthanks nigelb14:55
mrandnigelb: thanks for picking up when I had to be away.15:05
nigelbmrand: no problem :)15:05
kklimondawhat is the status of apport reports for the assertion failures?15:06
kklimondaI know there have been a bug about it or maybe even a wiki page but my googlefo is failing me today15:07
bcurtiswx_Ok, so i need some people using lucid to verify the following bugs for me15:33
bcurtiswx_open firefox and load 4 tabs... only 3 should give you the options on top (refresh, stop, home) and the 4th should be blank15:34
bcurtiswx_well.. greyed out15:34
bcurtiswx_then.. use Help-->Report a Problem and lemme know what error you get15:35
* bcurtiswx_ pokes micahg15:36
bcurtiswx_aww, not here..15:37
nigelbbcurtiswx: ubuntu+1?15:37
bcurtiswx_nigelb: i will try there.. but since i know this channel has lucid users i figured i'd have better luck15:39
bcurtiswx_you guys are more like family :P15:39
nigelbhehe :)15:39
BUGabundo_remotebcurtiswx thats mean15:42
BUGabundo_remotewe are all a big family15:42
bcurtiswx_yeah, but the -bugs people are closer :P15:42
* thekorn hugs bcurtiswx 15:43
* nigelb hugs bcurtiswx_ too :)15:43
bcurtiswx_seeeeeeee :D15:43
* bcurtiswx_ hugs room15:43
* bcurtiswx_ changes room name from #ubuntu-bugs to #ubuntu-bugs-feelthelove15:44
BUGabundo_remoteare you trying to steal our honorary hug person ?15:44
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bcurtiswx_micahg: may I PM you?16:00
micahgbcurtiswx_: sure16:00
charlie-tcabcurtiswx: I am running an upgrade to lucid and and install of xubuntu lucid 64, right now. Will test for you when one of them completes16:02
BUGabundo_remotehey charlie-tca16:03
charlie-tcaMorning, BUGabundo_remote16:03
bcurtiswx_charlie-tca: much appreciated16:03
cjohnstonqense: ping16:53
qensecjohnstong: pong16:53
qenseahem16:54
cjohnstonqense: do you have any idea when the fix for the plymouth bug will hit the repos?16:54
qensecjohnston: Are you referring to bug #516412?16:56
ubot4Launchpad bug 516412 in plymouth (Ubuntu) "Pressing <Enter> causes X to freeze (affects: 93) (dups: 18)" [High,Fix released] https://launchpad.net/bugs/51641216:56
cjohnstonya.. i see it shows released now.. its still effecting me quite often :-(16:57
qensecjohnston: Well, this bug is out of control and not workable, so we'll leave it at Fix Released since Stuart indicated that the cause of this particular bug was fixed. But you may want to follow bug #522692.16:59
ubot4Launchpad bug 522692 in plymouth (Ubuntu) "Pressing <Enter> key causes gdm to restart on VGA16FB system (affects: 29) (dups: 1)" [Undecided,Confirmed] https://launchpad.net/bugs/52269216:59
cjohnstonk.. ty17:00
qensecjohnston: or bug #510524. btw, it was not Stuart, but Steve.17:01
ubot4Launchpad bug 510524 in plymouth (Ubuntu) "Multiple freeze during boot (affects: 15) (dups: 1)" [High,New] https://launchpad.net/bugs/51052417:01
cjohnstonqense: the first one looks more like what i am being effected by17:05
qenseok17:05
cjohnstonty for the link though!17:05
qenseyw17:06
lfaraoneWould a "package FTBFS when built twice" be a "low" priority bug?17:24
bdmurrayhggdh: do you think the mailing list really needs to be subscribed to the AdoptPackage wiki page?17:24
qenseit does generate quite some mail noise17:25
hggdhbdmurray: no, I do not. Probably got in by the RE -- BugSquad/.*17:25
bdmurrayI don't think there is much to act on or be aware of really17:25
hggdhI agree, I will update the notification17:26
qenseI'm subscribed to it personally to keep an eye on the page, but that's probably enough.17:26
hggdhyes17:26
charlie-tcabcurtiswx: Can not reproduce in VBox xubuntu lucid 64 and hardware Lucid Ubuntu 38617:26
ubot4Ubuntu bug 386 in baz "change to removed files does not conflict" [Medium,Confirmed] https://launchpad.net/bugs/38617:26
qenselfaraone: depends on the affected package.17:27
lfaraoneqense: sugar-hulahop.17:27
lfaraoneqense: bug 52654317:27
ubot4Launchpad bug 526543 in sugar-hulahop (Ubuntu) "Hulahop build gives error on ubuntu 9.10 (affects: 1)" [Low,Triaged] https://launchpad.net/bugs/52654317:27
qenselfaraone: That's low indeed.17:27
lfaraoneqense: while I'm at it, would you have any idea what should be done about bug 419501 ? It's a regression that affects a bunch of people, and afaict there's no fix other than to revert the library.17:32
ubot4Launchpad bug 419501 in libxcb (Ubuntu Lucid) (and 2 other projects) "apport-kde assert failure: python: ../../src/xcb_io.c:242: process_responses: Assertion `(((long) (dpy->last_request_read) - (long) (dpy->request)) <= 0)' failed. (affects: 137) (dups: 68)" [High,Confirmed] https://launchpad.net/bugs/41950117:32
vishqense: does ctrl+c still work for you in gdb to end a program which is hung??17:33
hggdhbdmurray: BugSquad/Meeting.* -- should it be there also, or not?17:33
bdmurrayshould that be included in the subscription? yes17:35
* vish is getting stuck at step 5 > https://wiki.ubuntu.com/Backtrace#Already%20running%20programs and is unable to retrieve a backtrace :( 17:35
hggdhk17:35
hggdhbdmurray: since we are there... Should we also add Debugging/.* ?17:36
qenselfaraone: Is it fully triaged? You could report it upstream, if necessary. When all is done you can mark it as Triaged.17:37
qensevish: wouldn't know17:37
bdmurrayhggdh: that'd make sense to me17:38
hggdhroj17:38
bdmurrayhggdh: also you might want to look at bug 52443417:38
ubot4Launchpad bug 524434 in ubuntu "Lucid Alpha 2 server iso install fails at bootloader in KVM (affects: 2)" [Undecided,Confirmed] https://launchpad.net/bugs/52443417:38
thekornbdmurray, can you somehow automoderate the mails to the ML coming from wiki.ubuntu.com17:39
thekornso we can reduce the delay for this notification emails17:39
hggdhbdmurray: darn! I was having this yesterday, and foudn that I had lost the virtualisation support, and though it would be this...17:40
vishdoes anyone know an alternative to "ctrl+c" in gdb  ?17:41
bdmurraythekorn: I thought I had :-(  I'll watch more closely and see what I am missing17:41
hggdhthe new list of ubuntu-bugsquad automagic wiki change subscription is http://pastebin.ubuntu.com/382407/17:42
thekornbdmurray, today I got a mail about changes to the bugsquad wiki pages made three days ago17:42
bdmurraythekorn: right I realize that but I didn't look closely as to why that was one moderated17:43
thekornaha ok17:43
mrandvish: you could always use kill to send a signal of your choosing.17:45
bdmurraythekorn: what do you think of removing bughelper from universe?17:45
thekornbdmurray, hmm, good idea, actually I think we should start with removing py-lp-bugs first (entirely)17:46
thekornbdmurray, I always wanted to revwrite bughelper using launchpadlib17:46
thekornbdmurray, but did not came to a feature complete state17:47
vishmrand: so i can send a $kill-9 <PID> from a different terminal and still be able to retrieve the backtrace?retrieve17:47
* vish tries17:48
mranda -9 is a bit harsh17:48
seb128vish, what do you try to do?17:48
vishseb128: the backtrace for the gnome-keyring bug :( , i get stuck at step 5  > https://wiki.ubuntu.com/Backtrace#Already%20running%20programs17:49
bdmurraythekorn: so remove both of them then?17:49
seb128vish, -11 is SIGSEGV17:49
seb128not -917:49
vishah. k17:49
qenseHow bad is -9 (compared to -11)?17:51
thekornbdmurray, I think I don't know enough about packaging workflows to understand how hard it would be to re-add a bughelper package in let's say lucid+117:51
bdmurraythekorn: not hard17:51
thekornbdmurray, but I can always call it bughelper-ng ;)17:51
mrandqense: it isn't a matter of "badness"... some programs can catch various signals levels.  Except -917:51
thekornbdmurray, so removeing both should be fine17:52
qensemrand: ok17:52
thekornbdmurray, sorry, for not bringing this up earlier17:52
mrandlevels may not be the right way to phrase it.    they don't have that much of an order.17:52
bdmurraythekorn: me too! ;-)17:52
thekorn;)17:53
seb128qense, -9 will not trigger apport17:59
seb128qense, so it's not useful to get a stacktrace from it17:59
qenseseb128: ah, I see17:59
seb128if you use -11 apport will get the stacktrace17:59
seb128you get retracing, debug stacktrace etc17:59
qenseI knew already that you can use -11 to trigger Apport, but I didn't know what the difference between the two signals was.18:00
seb128qense, you can look to man 7 signal18:01
seb128you have the list of signals there18:01
seb12811 is SIGSEGV18:01
seb128which is what you get on crashes18:01
qenseok, thanks! I'll have a look at that man page then.18:01
qenseaway18:09
=== radoe_ is now known as radoe
bcurtiswx_Just to confirm.  We find a private report and it has a password in it... we just permanentally leave as private?18:56
greg-gbcurtiswx_: or download the attachment that has the password in it, edit it out, re-upload, and delete the original18:56
bcurtiswx_greg-g: gracias18:57
greg-gde nada18:57
bcurtiswx_greg-g: apport made a comment with it in it... guess I won't be making it public19:00
bcurtiswx_bug #525410 for those interested19:00
ubot4bcurtiswx_: Bug 525410 on http://launchpad.net/bugs/525410 is private19:00
vishcould someone stop Fmaz :( he is posting in all the clipboard bugs :(19:05
micahgvish: he marked quite a few dupes I saw19:05
micahgand is trying to corral everyone19:05
micahgi don't see a problem atm19:05
vishmicahg: he is trying to get people to add +1 to the main bug ;)19:06
vishhehe.. not sure if that is going to get the bug solved faster ;p19:06
micahgvish: with affects me too which is the proper way19:06
micahgvish: people don't understand the nature of the OS or the bug in question...that's the main issue19:07
vishyeah..19:07
micahgpeople want Ubuntu == OS X == Win19:07
micahgwhich it's not19:07
bcurtiswx_bdmurray: as in bug #525410 where apport commented with a bad (password included) snippet of the stacktrace.  This seems like a really bad thing IMO19:07
ubot4bcurtiswx_: Bug 525410 on http://launchpad.net/bugs/525410 is private19:07
bcurtiswx_AFAIK it's not possible to delete comments19:08
micahgbcurtiswx_: LP admins can if absolutely necessary19:08
bcurtiswx_micahg: I can edit the appropriate attachments to remove the password, but I don't see the point in bothering LP admins for something like that19:09
bcurtiswx_and making a bug public is a good thing19:09
micahgbcurtiswx_: you said comment19:09
bcurtiswx_micahg: yes.. i still mean the comment in that bug by apport19:10
micahgbcurtiswx_: yes, and I replied that an LP admin can remove comments if necessary....19:10
vishbcurtiswx: how does one edit the comments ?   "<bcurtiswx_> micahg: I can edit the appropriate attachments to remove the password,"19:11
bcurtiswx_vish, micahg: im confused now... comments and attachments are different things19:12
micahgbcurtiswx_: right19:13
* vish confused too :s19:13
bcurtiswx_Assumption 1 from me: making a bug public is a _really_ good thing19:13
bcurtiswx_Problem 1: as in my example bug.  Apport made a comment with the password in it19:14
bcurtiswx_from the stacktrace19:14
bcurtiswx_i can't make the bug public as I can't delete comments19:14
charlie-tcaIs that a password or a user name?19:15
vishpassword19:15
bcurtiswx_charlie-tca: looks quite like a password to me19:15
kamalmostafahello bug-people - What's the procedure for the "verification-needed" tag on e.g. SRU -proposed bug 503111?  Am I (as the bug reporter) supposed to remove that tag after I've verified that the bug is fixed, or do I just add my comments and somebody else removes it?   (Also considering that I'm not entirely sure that the bug actually is fixed, as my comment states.)19:16
ubot4Launchpad bug 503111 in ubuntu-dev-tools (Debian) (and 2 other projects) "False: The versions in Debian and Ubuntu are the same already during requestsync (affects: 1)" [Unknown,Fix released] https://launchpad.net/bugs/50311119:16
charlie-tcaIt is the same as the name the reporter used for launchpad, isn't it?19:16
vishoh , no..19:16
bcurtiswx_my question to bdmurray: (may be a dumb question.. ) are apport comments like that possibly a bad thing?19:16
vishbcurtiswx: from the threadstacktrace it seems like the user name19:16
vishand there password is different19:16
vishs/there/the19:17
bcurtiswx_where are you looking in the TST19:17
vishmaster= is also a password19:18
vishprobably that is the new password/old password ??19:18
bcurtiswx_vish: yes. thats what I was just about to say19:18
bcurtiswx_i just had the same bug.. thats why im looking at that one19:19
bcurtiswx_was changing my password19:20
bcurtiswx_micahg: also i don't experience the tabs bug anymore in firefox.. <shrugs>19:22
bdmurraybcurtiswx_: I'd check with pitti about that but I think it does the right thing for more often than the wrong19:23
micahgbcurtiswx_: good :)19:23
bcurtiswx_bdmurray: I agree.  I guess I just have to leave it private.  Whats the best way to get it in the right hands with all the sensative information?19:25
bcurtiswx_Do I need to do anything special? or treat it like all of the rest?19:25
bdmurraybcurtiswx_: forward it but remove the secret stuff?19:25
bcurtiswx_bdmurray: what to do about the comment by apport?19:26
=== fate_ is now known as fate
bdmurrayif you leave it private it should be fine but I'd let the reporter know19:27
bcurtiswx_bdmurray: alright19:27
shankaohi, I find sometimes bugs regarding repository mirrors in launchpad, what package should they be filled against? should they remain as the generic ubuntu package?19:33
shankaoi.e. bug #33967719:34
ubot4Launchpad bug 339677 in ubuntu "UK Mirror http://gb.archive.ubuntu.com stalls often" [Undecided,New] https://launchpad.net/bugs/33967719:34
bcurtiswx_bdmurray: may I PM you?19:44
* vish notes bcurtiswx_ is forming a secret army ;p19:45
* bcurtiswx_ likes the idea, but remembers that his strategic plans are open sourced :'(19:45
bcurtiswx_eh i guess this is ok to share with everyone.. get your opinions19:47
bcurtiswx_Thank you for your bug report and helping to make Ubuntu better.  We are only able to remove your passwords from the attached files.  There is a password in the comment by apport, and as we continue with this bug report, there will be a few others who will be accessing this bug (as developers and bug triagers).  Although the password is safe with the individuals who will be accessing it, it is highly recommended that you change your pass19:48
bcurtiswx_word anyways.19:48
bcurtiswx_That seem like an appropriate reply for my bug listed above?19:48
bcurtiswx_i've already removed the password from the attachments19:49
charlie-tcaSounds good here. And thanks for sharing the issue.19:53
shankaowho do you refer with "the individuals who will be accessing it"? I think the password is not safe anymore if shown in a public website19:53
charlie-tcaOne more thing to watch for... Maybe someday I will get this stuff straight.19:53
bcurtiswx_shankao: only bug control and package maintainers are able to see private reports19:53
bcurtiswx_i don't think websites do19:53
charlie-tcaIt is not public if the bug is kept private19:54
bcurtiswx_it would make no sense if websites could.. LOL.... so I think its still appropriate19:54
shankaook, I don't saw that specified, maybe I lost half of the conversation19:54
bcurtiswx_shankao: theres a private bug with a comment by apport that has a password.. I can remove the password from the attachment but not the comments19:55
vishbcurtiswx_: what if the user changes the pword and it crashes again ;p19:55
bcurtiswx_vish: then we end up in an endless loop of stupidity19:55
bcurtiswx_?19:55
charlie-tcaTell him not to file it again19:56
vishexactly ;)19:56
shankaoare you adding that to the responses list?19:56
bcurtiswx_shankao: thats why I wanted to chat with bdmurray: see if mr bugmaster is ok with it19:56
vishbcurtiswx_: this bug you caught , but if it crashes again , the user would be reluctant to file more/any bugs19:56
visheven if it doesnt weild pwrd19:57
bcurtiswx_so encourage future bug replies?19:57
vishbcurtiswx_: the best thing is to remove the comment using LP admins19:57
bdmurraybcurtiswx_: the reply seems fine but I wouldn't add it to the standard responses as this is far from standard19:57
vishrather than to scare the user19:57
bcurtiswx_vish: think they'd get to it ASAP?19:58
vishnope :(19:58
bcurtiswx_thats what I'm worried about vish19:58
bcurtiswx_i'll see right now.. if not i'll continue with my reply19:59
bcurtiswx_meaning going to #launchpad19:59
bdmurrayI think it is still critical to tell the reporter, its not about scaring but being honest.20:00
bcurtiswx_bdmurray: alright, thx20:01
vishbdmurray: straces also contain pwrd sometimes .. how do we deal with that?20:02
radoeMay someone please have a look at bug #402260? I just added a debdiff, but I'm not really sure how to proceed further to make this a SRU.20:02
ubot4Launchpad bug 402260 in xorg-server (Ubuntu Karmic) (and 1 other project) "[Needs SRU] segfault when running Xdmx (affects: 7) (dups: 3)" [Undecided,New] https://launchpad.net/bugs/40226020:02
bcurtiswx_vish: is this different from just editing the attachment and re-uploading it20:03
bcurtiswx_wow ... so much for LP admins20:04
vishbcurtiswx_: not sure , it is different , we can just treat it as we do an attachment... but thats just my 2cents :)20:05
vish i'm pretty sure half the gnome-keyring bugs/crashes have the same problem20:05
bcurtiswx_vish: yup, :-\20:14
fabio__wich is the name of tha application that shutdown21:31
=== tsimpson is now known as Guest5579
TakyojiI tried reporting a bug with apport-collect (on request for a bug report) and apparently apport itself crashed.21:43
TakyojiSuggestions?21:59
TakyojiTrying to report a bug regarding ubiquity22:00
nekohayoping seb128, did you get a request by slomo to update the lucid gstreamer packages to the prerelease or something?22:12
seb128nekohayo, yes, I did sync gstreamer, base, ffmpeg yesterday22:13
seb128the other ones will wait for after alpha3 now22:13
seb128nekohayo, why?22:13
nekohayoseb128, because upstream wanted me to test again for https://bugzilla.gnome.org/show_bug.cgi?id=61044922:14
ubot4Gnome bug 610449 in gst-plugins-base "codec autodetection does not always work" [Normal,Resolved: fixed]22:14
nekohayoand with today's update it didn't seem to change for me yet, totem still doesn't autodetect those files22:15
seb128nekohayo, did you try with totem? on which file do you have the issue?22:16
nekohayoyeah tried with totem on... /me checks again22:17
nekohayoaargh, what the &%& lucid, the screen doesn't unlock22:19
* nekohayo has to hard-reboot the testing machine22:19
nekohayowill test in a minute22:19
seb128nekohayo, kill gnome-screensaver22:20
seb128that's a known issue22:20
nekohayohm22:20
nekohayohttps://launchpad.net/bugs/458501 I presume22:21
ubot4Launchpad bug 458501 in gnome-screensaver (Ubuntu Karmic) (and 2 other projects) "[armel] screensaver hangs on unlock, eats cpu (affects: 6)" [High,Confirmed]22:21
nekohayoseb128, okay, with today's lucid and totem, any files from folder #2 don't play22:24
nekohayothe usual "general stream error"22:24
nekohayowait a sec... did slomo test the right files at all? /me check22:25
nekohayoseb128, yep all the files he mentions in comment #5, don't work in totem in lucid22:26
nekohayo(ie they don't pop up the codec search dialog)22:26
seb128nekohayo, do you have things not playing at all?22:30
nekohayoseb128, dunno, since only gst good and base are installed22:30
seb128I have no stock install right now to try codec install22:30
nekohayoso nothing except theora plays :)22:30
seb128ok, so I can't try22:30
seb128I will try tomorrow22:30
nekohayonice22:30
seb128when I do alpha3 iso testing22:30
nekohayothank you :)22:30
nekohayopoke me if you need anything about that22:31
seb128will do22:32
cjohnstonhggdh: ping23:08

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