/srv/irclogs.ubuntu.com/2010/03/08/#ubuntuone.txt

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PaulGitHello all, is this the right place to ask questions about Ubuntu One in Lucid?10:14
aquariusPaulGit, yep!10:29
PaulGitaquarius: Great.  I am a little confused as to how U1 file sync is meant to work.  In Karmic there was a little applet that shows connection status,  also there was a connect button in Nautilus.   Now these both appear to have gone in Lucid and I am not sure what the intended method of checking status/connecting is meant to be under Lucid.10:32
aquariusPaulGit, that information will appear in the Ubuntu One control panel (which you can get to from the Me Menu, the menu at the top right with your name on it), but it's not working at the moment (alpha, hooray). You can check status with "u1sdtool -s" in a Terminal window.10:33
PaulGitaquarius: Ah OK.  Was not sure if I should be submitting a bug! Do you have a bug ref I can subscribe to?  Also how often is a connected checked.  I have been running all morning and U1 does not to appear to have attempted to connect.10:35
ryeaquarius, btw, how would the syncdaemon be started on users' login?10:36
aquariusPaulGit, yeah, it doesn't connect on startup. "u1sdtool -c" will do that for you (again, still in alpha, hence terminal commands)10:37
aquariusrye, that one I'm not sure about (verterok or dobey will know)10:38
PaulGitaquarius: OK, no problem.  I will carry on testing with command line.  Thanks for your help.10:39
ryebtw, I figured out why we have problems with ppa upgrade..10:40
duanedesignhelo rye11:11
duanedesignrye: i was hoping you would say you had some insight into the PPA problem11:12
ryeduanedesign, i had :)11:13
ryei mean i found one :)11:13
ryegrrr, I mean I know what's the reason11:13
duanedesignrye: i weant aheas and posted in the bugs how they should proceed to get the update to finish succesfully11:14
duanedesigns/aheas/ahead11:14
ryeduanedesign, and I made all them duplicates of a single one since the reason is simple - package install order due to dependencies11:15
duanedesignrye: but i wanted to be certain that they were all......ok that is what i was going to say:)11:15
duanedesigni wanted to be certain of the cause before i duped them all11:16
duanedesignrye: which bug did you make the master report on those11:19
duanedesignin case i find one that didnt get marked a duplicate. Or we get more :P11:21
ryeduanedesign, added https://wiki.ubuntu.com/UbuntuOne/Bugs#Installation11:31
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duanedesignrye: nice12:18
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duanedesignrye: had a bug squad member in here over the weekend ashing about bug 49844412:41
ubottuLaunchpad bug 498444 in ubuntuone-client "Ubuntu One Cloud Icon Always Shows Exclamation Mark After Boot" [Undecided,Confirmed] https://launchpad.net/bugs/49844412:41
duanedesignnot all reports showing the UbuntuOne.Client.Applet DBus Error: Did not receive a reply.12:42
duanedesignare dupes of that unless you can confirm the other symptoms. U1 not starting at boot and exclamation point in applet12:43
duanedesignis it correct to say that error is a fairly general error that the applet did not receive reply from syncdaemon and not specific enough to determine the cause of the bug.12:45
ryeduanedesign, yes, the presence of these errors are not indicating the issue with sync - it is just the sign that the user has a lot of files and syncdaemon startup takes some time12:46
ryeToday is a holiday here and my wife is carrying me away from the computer, so I may not be present in the channel12:47
duanedesignthank you12:47
duanedesignrye :)12:47
duanedesignenjoy the holiday12:48
ryeduanedesign, thanks :)12:48
ryeok, me is now away celebrating international women's day ^_^13:06
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CardinalFang!$^#&@*(!@#$ Synergy $@#$!@*#$^.  Okay, replacing it.16:31
ubottuError: I am only a bot, please don't think I'm intelligent :)16:31
CardinalFangThis is obvious.16:31
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* CardinalFang hugs x2x.16:46
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alevinehey all, I'm getting a 500 error when syncing notes from the application. But I can access them perfectly from the web interface. Anybody got a sec to help?18:17
beunoalevine, does it give you a oops id?18:18
duanedesignwb alevine18:18
duanedesignOOPS-ID-1527appserver2168818:20
ubottuhttps://lp-oops.canonical.com/oops.py/?oopsid=ID18:20
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duanedesignthat was the oops from the bug report you commented on alevine18:21
* beuno looks18:21
beunoMenTaLguY, are we still unable to search for oopses on the web ui?18:24
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alevineduanedesign, beuno sorry I was pulled off my computer for a sec, I'm at work19:23
alevineduanedesign, beuno let me know if I can give you anything you need to debug, I can run the synchronize code again if you'd like19:23
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ryeUbuntu ROCKS and so does Ubuntu-One. - bug 52820321:17
ubottuLaunchpad bug 528203 in ubuntuone-client "package ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~karmic failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client ..." [Undecided,New] https://launchpad.net/bugs/52820321:17
dobeywhat is with this bug already21:26
dobeyit's been fixed21:27
ryedobey, what revision is it fixed in?21:27
dobeyrye: it was fixed last week in the version in ubuntu proper by rmcbride_, and 1.1.3 is in Lucid already21:28
dobeyi don't know what the status for fixed packages in the PPA is21:28
rmcbridedobey: rye: there should be fixed packages in the nightly PPA now21:29
ryedobey, these people used PPA, that's why they started experiencing this21:29
rmcbriderye: I'm not sure the fix is in the BETA ppa, just nightly right now21:29
dobeyrye: if you're on lucid it doesn't matter if you use the ppa or not21:29
rmcbrideand there is that too21:29
dobeyrye: the version in lucid is newer than the version in the ppa.21:30
ryeah, need to switch the duplicate to bug 52375221:30
ubottuLaunchpad bug 523752 in ubuntuone-client "package ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~lucid failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client 0..." [High,Fix released] https://launchpad.net/bugs/52375221:30
ryedobey, yes, but the people that are reporting this are running karmic/jaunty21:30
ryehm21:31
ryeVersion: 1.1.3-0ubuntu121:31
ryeReplaces: nautilus-ubuntuone, ubuntuone-oauth-login, ubuntuone-storagefs21:31
ryeDepends: python-ubuntuone-client (= 1.1.3-0ubuntu1), python-configglue, python-apport21:31
ryeConflicts: nautilus-ubuntuone, ubuntuone-oauth-login, ubuntuone-storagefs21:31
rmcbridehmm21:32
ryethat's for ubuntuone-client21:32
ryeand this is what is in ubuntuone-client-gnome:21:32
ryeVersion: 1.1.3-0ubuntu121:32
ryeReplaces: ubuntuone-client (<= 1.1.1)21:32
ryeConflicts: ubuntuone-client (<= 1.1.1)21:32
dobeyyes21:32
ryebug 523752 mentioned ubuntuone-client, not ubuntuone-client-gnome21:33
ubottuLaunchpad bug 523752 in ubuntuone-client "package ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~lucid failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client 0..." [High,Fix released] https://launchpad.net/bugs/52375221:33
rye- This bug was fixed in the package ubuntuone-client - 1.1.2-0ubuntu221:33
dobeyrye: no, the error is confusing21:33
ryedobey, yes, i know that the ubuntuone-client-gnome should say that older ubuntuone-client is conflicting with it21:34
dobeyrye: ubuntuone-client is the name of the source package, it just happens it also creates a binary package of the same name21:34
ryedobey, ah, source package! right, sorry :)21:35
dobeynow where was i21:35
alevinebeuno, you there?21:36
binarylookscan I run the lucid client in kubuntu? It worked for karmic.21:54
binarylooks(i mean the gnome client in lucid)21:54
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charlie-tcaIs there a trick to getting Ubuntu One to work in Xubuntu Lucid? I got it working in xubuntu 9.1022:30
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charlie-tcaI'm here, rye23:00
charlie-tcaWhat is the secret?23:00
rye[fixing-x]charlie-tca, hi23:00
charlie-tcaHow do I get it to work?23:02
rye[fixing-x]charlie-tca, you are running lucid and you have ubuntuone-client installed, right?23:02
charlie-tcaright23:02
rye[fixing-x]charlie-tca, ok, try opening the terminal and starting ubuntuone-preferences23:04
rye[fixing-x]does that print anything?23:04
charlie-tcaJust restarted again. give it a minuite23:05
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charlie-tcaokay23:06
charlie-tcapreferences screen came up23:07
rye[fixing-x]charlie-tca, hm you should get the window with the button 'Connect'23:07
charlie-tcaThat the one under devices?23:07
charlie-tcawants to limit bandwidth, too23:07
charlie-tcaOkay, clicked on connect23:08
charlie-tcaNot syncing23:09
rye[fixing-x]charlie-tca, can you pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon.log ?23:09
charlie-tcasure23:09
charlie-tcahttp://paste.ubuntu.com/39134323:13
rye[fixing-x]charlie-tca, I believe it is doing something, i.e. querying the server23:20
charlie-tcahmmm23:20
rye[fixing-x]could you please execute find ~/Ubuntu23:20
rye[fixing-x]erm23:20
rye[fixing-x]could you please execute find ~/Ubuntu\ One | wc -l23:20
charlie-tcaIt's there because I created that folder23:20
rye[fixing-x]and tell me what number that prints23:21
charlie-tca28323:21
charlie-tcaSo, it is doing something?23:22
charlie-tcayes, it is23:22
rye[fixing-x]charlie-tca, there is a query process for every file before the files start to be uploaded23:22
charlie-tcawell, smack me in the head now23:22
charlie-tcaSo, do I have to start it with ubuntuone-preferences every time now?23:22
charlie-tca(in lucid, of course)23:23
rye[fixing-x]charlie-tca, no, see bug 531273 - the fact that you thought that it is not syncing is well understandable23:23
ubottuLaunchpad bug 531273 in ubuntuone-client "Server query takes ages: 28 minutes for 1457 objects" [Undecided,New] https://launchpad.net/bugs/53127323:23
charlie-tcaThank you very much23:23
charlie-tcaI will try to have more patience with it.23:23
rye[fixing-x]charlie-tca, I don't have the details of Lucid integration for now23:24
charlie-tcaI appear to be the only lucid Xubuntu Ubuntu One user right now23:24
rye[fixing-x]charlie-tca, could you please check that you are affected by this bug as well?23:24
charlie-tcaThat's okay. I will just keep trying23:24
charlie-tcasure, at the bug.23:24
rye[fixing-x]I mean there is a menu in that bug that lets you to be 'affected by this bug as well'23:24
charlie-tcaDo you want it confirmed?23:24
rye[fixing-x]charlie-tca, that would be great as well23:25
rye[fixing-x]btw, rye = Roman Yepishev :)23:25
charlie-tcaNo problem23:25
charlie-tcaNeat!23:25
charlie-tcathanks so much23:25
rye[fixing-x]charlie-tca, you are very welcome23:26
duanedesignrye[fixing-x]:  fixing X ugh23:42
rye[fixing-x]duanedesign, yup, no X after upgrade. Doing things from netbook with main machine being ssh-d into :)23:44
rye[fixing-x]duanedesign, i mean there is X, but it is not that usable23:45
duanedesignx can be bit of a booger to ttroubleshoot23:45
rye[fixing-x]duanedesign, I have even tried nouveau drivers :)23:45
duanedesignrye[fixing-x]: quick question23:45
rye[fixing-x]duanedesign, they work but if that has happened to me then this will happen to someone else, and I'd like to file a bug before that kills some kitteh23:46
duanedesignrye[fixing-x]: if someone is behind a firewall and Ubuntu One is not working. Is there a command they can run to deetermine if the firewqall is preventing access23:46
rye[fixing-x]duanedesign, they only need to access the ubuntuone servers via 443 port, couchdb.one.ubuntu.com and fs-1.one.ubuntu.com (fs-2.one.ubuntu.com might also be present)23:47
rye[fixing-x]duanedesign, this connection is client-initiated so there is no need to open ports/create forwarding rules for u1 to work23:48

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