/srv/irclogs.ubuntu.com/2010/03/11/#ubuntu-installer.txt

shtylmancjwatson: you around?00:43
cjwatsonshtylman: sort of (don't ask to ask, though, just ask)00:46
shtylmancjwatson: :)00:47
shtylmanso we are trying to install hardy (yea... its old) on a new IBM x355000:47
shtylmanand during the server install00:47
shtylmanseveral things go wrong... the first of which is it can't find the cdrom module00:48
shtylmanlike the install boots00:48
shtylmanand we go through the language page00:48
shtylmanbut then it says: "No common CD-ROM drive was detected"00:48
shtylmaneven though it booted from a cd?!00:48
shtylmandoes any of that sound familiar?00:49
shtylmanand is there a way around it (which still installing from a cd) ?00:49
cjwatson"even though it booted from a cd"> a lot of people have this confusion - booting from a CD means that the BIOS could read the CD, whereas the error message means that Linux can't read the CD00:50
shtylmanbut how can linux not read the cd if the installer started?00:50
cjwatsonusually this means that either the kernel doesn't support the CD for some reason, or it requires a new module which isn't in the cdrom initrd00:50
cjwatsonthe installer started by means of the BIOS reading data from the CD00:50
shtylmanI see00:50
cjwatsonstarting the installer does not require Linux to read from the CD00:50
cjwatsonremember, the first bit of the installer lives entirely in the kernel and initrd, and those are both read from the CD by the bootloader (using the BIOS)00:51
shtylmanI see00:51
shtylmandmesg does say it detected sr0 tho00:52
shtylmanfor a cdrom device... or is that unrelated?00:52
cjwatsonI think it's only part of it00:52
shtylmanbasically saying it can see it ... but can't really use it00:52
cjwatsonyou're not using the netboot installer burned to a CD or anything funny like that?00:53
shtylmannope00:54
cjwatsonright.  it's probably a kernel bug (I think).  they'll need to know the PCI id of your CD-ROM controller00:55
cjwatson(lspci)00:55
shtylmank00:55
shtylmanwell... its fixed in lucid ... so yea...00:56
shtylmanok..that issue asside... as there is a more pressing issue I wanted to ask about00:56
shtylmanwe can do a net install to bypass this cdrom issue00:56
shtylmanso that is ok..00:56
shtylmanbut then... it doesn't detect any harddrives...00:56
shtylmannow.. the is interesting for a few reasons00:57
cjwatsonsort of sounds like the CD is fucked.  what URL did you get it from?00:57
cjwatsonor I suppose it could be that it's completely failing to deal with the PCI controller or something00:57
shtylmanthe raid controller the drives are connected to are the same controllers as in another box (which is running hardy) ... yet in this new box they are not detected00:57
shtylmanthe failing to talk to pci would most certainly line up with the hdd/raid detection issue00:58
shtylmanas lspci does list both00:58
cjwatsonit would, but it's not the only possible cause00:58
shtylmanI see00:58
cjwatsonit might not even be the most likely one00:58
shtylmanthoughts?00:58
cjwatson00:57 <cjwatson> sort of sounds like the CD is fucked.  what URL did you get it from?00:58
shtylmanchecking00:58
shtylmanubuntu's website01:00
cjwatsonsorry, not specific enough01:00
shtylman:)01:01
shtylmanit was a while ago01:01
cjwatsonI need a URL on releases.ubuntu.com or cdimage.ubuntu.com, or one of their mirrors01:01
shtylmanshould we try a new image?01:01
cjwatsonthe reason I ask is that sometimes the kernel version on the CD and the kernel udebs shipped on the CD get out of sync, and then nothing works01:01
cjwatsonthis can particularly be the case if you picked a random daily build rather than a proper blessed release01:01
shtylmanthis is 8.04.101:02
shtylmanbut I do understand the concern01:02
shtylmanwe can try a new iso image... but the hdd issue comes up over netboot as well01:02
shtylmanare there any other steps I could take wrt the hdd detection?01:04
shtylmansomething I should look for?01:05
cjwatsonnetboot is actually much more vulnerable to kernel version skew01:06
shtylmangreat :)01:06
cjwatsonbut for the rest, it would really be better to ask the kernel team, I'm not great at debugging this kind of thing01:06
shtylmannoted01:07
shtylmanas a parting note: http://ubuntuforums.org/showthread.php?t=121951401:07
shtylmanthat mount cdrom is the same issue01:07
shtylmansame machine as well01:07
shtylmanbut the "fixes" seem very shady to me01:08
cjwatsonjudging from that thread, frankly, it sounds like you have a new SATA controller (which both hard disks and the CD-ROM drive are hanging off) that simply isn't supported by 8.0401:10
shtylman:)01:11
cjwatson8.04.4 is worth a try but I wouldn't hold out much hope01:11
shtylmank01:11
cjwatsonthis is more plausible than my PCI controller hypothesis above (PCI doesn't change that much ...) and explains the symptoms in the same way01:11
shtylmank01:11
shtylmancjwatson: well...I appreciate the help01:14
shtylmanI will poke around01:14
CIA-3ubiquity: cjwatson * r3914 ubiquity/ (4 files in 3 dirs):01:30
CIA-3ubiquity: Keep track of how partitioning progress is displayed without requiring01:30
CIA-3ubiquity: an argument to be passed to progress_stop (LP: #535630).01:30
cjwatsonshtylman: is bug 526534 still open?01:34
ubottuLaunchpad bug 526534 in ubiquity "kubuntu ubiquity crashes after first page" [Undecided,New] https://launchpad.net/bugs/52653401:34
cjwatsonoh, I guess it might be, the bug summary is not really an accurate summary of what's left of the bug after Riddell's workaround01:35
cjwatsonguess somebody needs to experimentally unhide the progress bar on a live image and see if it still crashes01:36
shtylmancjwatson: oh.. that was a weird crash01:36
shtylmanI have unhid it01:36
shtylmanand have never run into that crash01:36
shtylmanI think riddell did the install today with the new progress bar and it was ok01:36
shtylmancjwatson: im not sure if that problem is reproducable01:37
CIA-3ubiquity: cjwatson * r3915 ubiquity/ (d-i/manifest debian/changelog): Automatic update of included source packages: user-setup 1.28ubuntu5.01:40
cjwatsonok, well, somebody with relevant clue should update the bug 'cos it's on the beta-1 milestone list :)01:42
shtylmancjwatson: haha... ok.. I will mark it as closed cause it is as far as we are concerned...01:43
shtylmancjwatson: although the failed to lock is kinda upsetting01:44
shtylmanand Riddell did mention having "some sort" of permission problem01:44
shtylmanbut it wasn't related to the installer crashing01:44
shtylmanso that bug report has probly gotten out of hand and can be closed anyway01:44
cjwatsonyou might also find those permissions problems have gone away (or at least got less serious) due to my KApplication initialisation change in 2.1.3201:48
shtylmancjwatson: yea..i saw comments for that...01:48
shtylmanhopefully that have01:48
shtylman*they01:48
CIA-3ubiquity: cjwatson * r3916 ubiquity/debian/changelog: releasing version 2.1.3401:49
CIA-3ubiquity: cjwatson * r3917 ubiquity/debian/ (changelog ubiquity-frontend-kde.install):02:44
CIA-3ubiquity: * KDE frontend:02:44
CIA-3ubiquity:  - There are no more files matching gui/qt/images/*.jpg. Don't try to02:44
CIA-3ubiquity:  install them.02:44
CIA-3ubiquity: cjwatson * r3918 ubiquity/debian/changelog: releasing version 2.1.3502:48
davmor2cjwatson: I'm still getting the issue with the software updates popup when I enter live desktop.12:55
CIA-3partman-base: cjwatson * r188 ubuntu/ (debian/changelog parted_server.c):13:15
CIA-3partman-base: Apply optimal alignment constraints to new partitions, or when13:15
CIA-3partman-base: maximising an extended partition (LP: #530071).13:15
charlie-tcaDesktop images are broken for Xubuntu today: The following packages have unmet dependencies: libjpeg-progs: Depends: libjpeg7 but it is not installable  E: Broken packages13:36
cjwatsonnot really an installer issue :)13:37
charlie-tcaThanks13:37
cjwatsonhttp://people.canonical.com/~ubuntu-archive/testing/lucid_probs.html lists it - it's just uninstallable, period13:38
charlie-tcaDoes it have to removed from the image, then?13:39
cjwatsonI suspect libjpeg-progs is in fact required13:39
cjwatsonsome numpty removed libjpeg7 from the archive before we were actually ready to get rid of it, I think13:39
cjwatsonsigh, MARTIN13:40
charlie-tcagreat...13:41
cjwatsonneeds some proper repair work13:41
evlol14:03
charlie-tcaOh, you know I reported a bug against that new installer screen ?14:11
charlie-tcabug 53683814:11
ubottuLaunchpad bug 536838 in ubiquity "[Lucid] Desktop cd starts at install screen with no quit/cancel option " [Undecided,New] https://launchpad.net/bugs/53683814:11
charlie-tcaTakes 8 minutes to get to it14:11
persiacharlie-tca: What would you expect "Quit" or "Cancel" to do?  How about "Restart" and "Shutdown" instead?  (the 8 minutes being a different issue).14:14
charlie-tcaThey don't work14:15
charlie-tcaThat was a different bug14:15
charlie-tcaI would expect at least to be able to do something. the choices allowed are really limited14:16
charlie-tcaI could accept restart or shutdown, though14:16
persiaI'm just not sure I understand what either "Quit" or "Shutdown" would be supposed to do at that point.14:16
charlie-tcaRight now, when it fails, you can't even debug it14:16
persiaErr, "Quit" or "Cancel".14:16
charlie-tcaIt won't even allow you to switch to another tty14:17
charlie-tcaSomething to let me say "oops, I didn't want this afterall" ?14:18
cjwatsonQuit would quit the installer and drop to a live session.14:18
charlie-tcaRight now, it is called a hard power off, turn the system back on, then I can remove the cd14:18
cjwatsonalthough as it happens "Try 10.04" would have the same effect14:19
charlie-tcaI used to be able to remove the cd at the menu and use Ctrl+Alt+del to restart, now I can't14:19
cjwatsonwon't even allow you to switch to another tty> that is *not* within the installer's control14:19
cjwatsonit's a bug somewhere else14:20
cjwatsonwe couldn't prevent that in installer code even if we wanted to14:20
charlie-tcaI see14:20
charlie-tcaanyway to get a debug for that?14:20
cjwatsonI would wait until Keybuk uploads his plymouth work before bothering14:21
charlie-tcaokay14:21
cjwatsonthat's the sort of thing that plymouth bugs could break14:21
ograis that on gfxboot ?14:22
ograi mean the stage thats described in the bug14:22
cjwatsonno.14:22
CIA-3kickseed: cjwatson * r279 ubuntu/ (debian/changelog kickseed.sh):14:23
CIA-3kickseed: Drop nouveau preseeding, no longer needed with the drm backport in14:23
CIA-3kickseed: 2.6.32-16 kernels.14:23
cjwatsonfor Ubuntu images, the choice now normally appears at the start of the installer14:23
cjwatsonunless you press a key within five seconds of the bootloader starting up14:24
ograah14:24
ograi havent seen any x86 since felt 10 years :)14:24
ograat least image/installer wise14:24
CIA-3kickseed: cjwatson * r280 ubuntu/debian/changelog: releasing version 0.53ubuntu414:25
=== mcasadevall is now known as NCommander
evforgot about this - http://chipx86.github.com/gtkparasite/ - should come in handy16:56
cr3is there a way to preseed ubiquity to prevent it from attempting to install additional packages from the CD, re bug #534605?17:11
ubottuLaunchpad bug 534605 in ubiquity "During netinstall, ubiquity prompts when failing to install packages from the CD." [Undecided,New] https://launchpad.net/bugs/53460517:11
cr3this happens when attempting to netinstall on a system which happens to have a cdrom drive, no problem on netbooks which typically don't have a cdrom drive17:12
persiacr3: Is that netboot only, or does the same happen with alternate install from USB?17:13
cr3persia: haven't tried usb installs in a while17:14
persiaJust wondering if it comes from overly broad interpretation of what it means for an optical drive to be available, or if it's specific to netboot.17:16
persiaBut someone else might have deeper insight into what you could check.17:17
michaelforrest0xb8b1a817:17
persia?17:18
shtylmancjwatson: fyi 8.04.4 worked... it was able to see the drives when using netboot (bypassing the cd issue altogether)18:08
shtylmanthanks for pointing me to that18:08
cjwatsonoh cool, that was a bit of a long shot18:16
CIA-3partman-base: cjwatson * r189 ubuntu/ (debian/changelog parted_server.c partman-command):19:22
CIA-3partman-base: Add an ALIGNMENT_OFFSET command which can be used to detect whether a19:22
CIA-3partman-base: partition is misaligned.19:22
CIA-3debian-installer: cjwatson * r1256 ubuntu/ (build/config/armel/dove.cfg debian/changelog): Move Dove images to 2.6.32-202 kernels.19:27
CIA-3debian-installer: cjwatson * r1257 ubuntu/ (38 files in 2 dirs): Update help translation files.20:51
CIA-3debian-installer: cjwatson * r1258 ubuntu/debian/changelog: releasing version 20081029ubuntu9020:57
CIA-3partman-base: cjwatson * r190 ubuntu/debian/changelog: releasing version 138ubuntu321:01
=== robbiew is now known as robbiew_
CIA-3wubi: Agostino Russo * r174 trunk/ (4 files in 2 dirs): Updated references to 10.04/lucid23:11

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