[02:25] <xjds535> Anyone on that wouldn't mind helping troubleshooting a CouchDB sync issue, please?
[03:13] <xjds535> Anyone on that could spare a bit to troubleshoot CouchDB sync issues with U1, please?
[03:23] <Rickenbacker660> How can I troubleshoot my Evolution Sync problems? Anyone know? I can create contacts in my local "Ubuntu One" database, but they never sync, and my local Evolution never gets my contacts from U1.
[03:45] <beuno> Rickenbacker660, we're in the middle of an upgrade to couch's servers
[03:46] <beuno> there will be some problems with syncing until Monday, where we'll hopefully have a nice set of stable servers
[03:46] <Rickenbacker660> I've been fighting this for about two weeks, which is why I'm asking.
[03:46] <beuno> apologies for the inconveniences
[03:46] <beuno> Rickenbacker660, it hasn't synced in 2 weeks?  did it ever sync?
[03:46] <Rickenbacker660> I can see in my log where I'm not authenticating, but I'm "paired" with the U1...
[03:46] <Rickenbacker660> Not on this machine, no. And it's only the CouchDB bit.
[03:46] <Rickenbacker660> Notes/Files work fine.
[03:47] <beuno> ah, I see
[03:47] <beuno> that's interesting
[03:47] <beuno> Rickenbacker660, can you please file a bug with the relevant information?
[03:47] <beuno> we'll look into it on Monday
[03:47] <Rickenbacker660> I did.
[03:47] <beuno> great
[03:47] <beuno> what's the bug #?
[03:48] <Rickenbacker660> I won't post logs until marked private.
[03:48] <beuno> I'll mark it private
[03:48] <Rickenbacker660> 543143
[03:48] <Rickenbacker660> Thanks.
[03:49] <beuno> Rickenbacker660, done
[03:49] <Rickenbacker660> I filed another for the documentation- after removing the "U1 Token" one needs to restart the local Ubuntu One client, but it's not mentioned that one has to...
[03:49] <Rickenbacker660> Thanks. I'll get to work posting logs.
[03:50] <beuno> thanks
[03:50] <beuno> I'll chase it up on Monday
[03:51] <Rickenbacker660> K. I've not dug into the python... But I can give whatever trace you'd like.
[03:51] <Rickenbacker660> Versed in strace, if necessary.
[03:51] <beuno> Rickenbacker660, I think that plus the logs should be enough for us to start digging
[03:51] <beuno> that will come in handy if it's not an obvious or known problem  :)
[03:52] <Rickenbacker660> I think this started when I installed two weekends ago (or was it last?) where for a time the U1 web wouldn't display notes or clients.
[03:52] <Rickenbacker660> Er... "Address book" entries.
[04:00] <Rickenbacker660> What's a o.u.c key, please?
[05:10] <babaji> hello there
[05:11] <babaji> u guys know if we can ftp into the ubuntu one servers?
[05:12] <beuno> babaji, you can't
[05:18] <babaji> beuno, thank you
[23:38] <Claudinux> hi all, is there some known issue with ubuntuone and lucid?
[23:52] <duanedesign> Claudinux: what seems to be the problem?
[23:53] <duanedesign> there are a few known issues listed in the channel topic
[23:54] <Claudinux> duanedesign, i can't connect to ubuntuone
[23:54] <Claudinux> when i try to do that i have a crash duanedesign
[23:54] <duanedesign> ok
[23:55] <duanedesign> Claudinux: do you have anything in the file:  ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
[23:58] <Claudinux> duanedesign, no, it's empty