mccolganI kinda have a question about doing bug squad stuff. If something sounds more like a feature request, what is my job? Do I confirm it?01:07
mccolganfor example I have one thing where the bug author says that new mentions don't have the 'draw attention' property.01:08
mccolganWhile this is true, I wouldn't consider it a bug, or if so a very low priority bug. How should I classify this?01:08
hggdhmccolgan: what is the bug #?01:16
hggdhmccolgan: usually, feature requests are classified as wishlist01:17
mccolganhggdh: I mean these types of bugs in general, but in this case it is bug #55130101:17
ubot4Launchpad bug 551301 in gwibber (Ubuntu) "Indicators not changing the messaging menu icon (affects: 1)" [Undecided,New] https://launchpad.net/bugs/55130101:17
mccolganright but I only have access to status and assigned to01:17
hggdhyes, wishlist requires -controller status01:18
mccolganSo when I find something like this I should ignore it right?01:18
hggdhon the other hand, this one *could* be seen as a bug (not sure, though)01:18
hggdhmccolgan: no, not really. Add in your comments, and ping us here01:19
mccolganhggdh: Ah, that sounds great. I was hoping there was something more I could do.01:19
hggdhheh. You *could* test it, but the OP did not give us a patch. If the function is simple, you still could do it01:20
hggdhwell, assuming you feel good with python01:20
mccolganI certainly do :D01:21
mccolganits the most feel good language imo :p01:21
hggdhso you would download the source for Lucid, find out where it fits, and add it as a patch01:22
hggdhthen build the package, and test it01:22
mccolgancool, I'll give it a shot01:23
WoAnergeshi aevieareybodey!01:24
mccolganhi WoAnerges01:24
WoAnergesfound a bug in IM of ubuntu 10.04b01:25
WoAnergescanĀ“t estabilish connection with QQ servers01:25
WoAnergestried many times01:25
WoAnergesthrough standart IM that comes with ubuntu 10.0401:25
mccolganhggdh, I'm kind of a noob at this but where can I find the source for gwibber in lucid? :-/01:26
mccolganhggdh, nevermind I think I found it01:27
WoAnergesany one?01:29
yofelWoAnerges: either ask for support in #ubuntu+1 or file a bug against empathy with Help->Report a Problem in Empathy01:38
mccolgananyone have any good exp with this... I'm trying to test a change, so i downloaded the source for gwibber, made a change01:45
mccolgannow how do I recompile it to a package and try it out?01:45
yofelmccolgan: you downladed the source package?01:45
mccolganyofel, yes i downloaded the source, edited the line I wanted01:46
mccolganand thats where i am now01:46
yofelmccolgan: ok, then get the necessary stuff with 'apt-get build-dep <pkg>' and then go into the source package root and run dpkg-buildpackage01:46
yofelyou'll then find the rebuilt .deb files a level higher01:47
mccolganhrm, I'm in the root folder where I extracted the gwibber source, after I ran apt-get build-dep gwibber, I ran dpkg-buildpackage wile in that folder and I get 'cannot open debian changelog'01:49
yofelmccolgan: I meant with source root gwibber-<version> folder01:49
mccolganyup, in my case its /home/user/Desktop/gwibber-
yofelmccolgan: yes, in there run dpkg-buildpackage01:50
mccolganthis is what I get: tail: cannot open `debian/changelog' for reading: No such file or directory01:51
mccolgandpkg-buildpackage: error: tail of debian/changelog gave error exit status 101:51
mccolgansorry if I'm being a pain :(01:51
yofelmccolgan: you do have a gwibber- folder?01:51
mccolganthere is no debian folder inside01:51
* yofel gets the source01:52
mccolgani kinda feel embarassed, but I feel i should be using setup.py01:52
mccolgano ok01:53
yofelmccolgan: I just ran 'apt-get source gwibber' here01:53
yofeland I do have a 0 drwxr-xr-x 3 yofel yofel 320 2010-03-30 02:52 gwibber- folder here01:54
yofelmccolgan: did you get the source from somewhere else?01:54
nigelbmccolgan, where did you download the source from?01:54
mccolganYup my bad, I got the source using the ubuntu package website :-/01:54
nigelbaha, did you dget the source?01:54
yofelmccolgan: oh, so you unpacked the .orig.tar.gz ?01:55
mccolganI bet you can tel this is my first time.. doh!01:55
yofelmccolgan: please use apt-get source ;)01:55
mccolganyofel, nigelb: thanks01:55
yofel(if you have the deb-src lines in your sources.list)01:56
mccolganyup it worked just fine  and I'm about to edit the line again01:56
WoAnergesok yofel01:58
hggdhmccolgan: usually 'pull-lp-source' is a good tool02:02
mccolganok so I built it, and it made 3 deb files, I assumed that i wanted to use dpkg-i gwibber_all, so this revised version should be installed, right?02:02
hggdhmccolgan: sudo apt-get install ubuntu-dev-tools02:02
mccolganhggdg: thanks :)02:02
yofelmccolgan: yes02:03
ddecator_woot, another packager =)02:03
mccolganhaha, I just popped my package cherry, thanks hggdg!02:03
hggdhmccolgan: well. Yes -- sort of --. You should have changed the version string in the /debian/changelog02:03
mccolganthat makes sense02:04
hggdhmccolgan: sudo apt-get install devscripts02:04
hggdhand then, under the source directory, you run 'dch -i' (for example). This will add a new changelog entry02:04
mccolganahaa, thats great, thanks02:04
hggdhand you name it -- again for example whatever it was +1 + ~test02:05
ddecator_#ubuntu-motu is a good place to ask for packaging help as well, along with any package maintainers02:05
macoor #ubutu-packaging02:05
yofelactually we have #ubuntu-packaging now02:05
hggdhsay it was 1.2.0-0ubuntu1, the new version string would be 1.2.0-0ubuntu2~test02:05
ddecator_maco: there's a packaging channel? o.o02:05
macoddecator_: persia started it 2 weeks ago02:05
yofelddecator_: it's new :)02:06
hggdhyofel: yes02:06
mccolganaha cool02:06
ddecator_oh hotsauce02:06
mccolganif I can keep up with this you'll see me there :)02:06
macoyou'll do fine :) plenty of folks like to be helpful02:06
ddecator_debugging is the fun stuff =D02:07
ddecator_also can make you pull out your hair...02:07
mccolganhaha yep I know all about that, I'm actually an intern developer. That's why I want to get involved in this sort of stuff...02:07
ddecator_still can't get gstreamer and songbird to behave...02:08
ddecator_speaking of which, anyone know how to debug a media player that runs gstreamer? i can't figure out how to catch any errors during playback02:10
=== uaa is now known as damascene
=== uaa is now known as damascene
cngAnyong trying 10x and having it hang on the install ?03:59
=== \vish is now known as vish
mccolganThis should be marked as wishlist: #55033404:52
trinikronoare they having a problem?04:53
mccolganno, a user suggests a feature that would help usability in gwibber.04:54
mccolganI was told when I come across something that seems wishlist-like that I should comment on it and relay it here so the appropriate person can mark it as such if it does indeed belong as such04:55
trinikronoyou gave them the bug number already?04:56
mccolganWell I posted a link to the bug here, because I'm unable to mark it as wishlist, I figure someone here may be able to do that.04:57
trinikronogoodluck with that04:58
trinikronoi am still reading triage guide lol04:58
joshisfloydI am experiencing repeated hard crashes under network load, and I would like some help determining whether a bug report is neccesary.06:02
bbordwellI feel this bug is ready to be marked as triage with an importance of wishlist, could a member of BC please do so? https://bugs.launchpad.net/gnome-terminal/+bug/36075206:06
ubot4Launchpad bug 360752 in gnome-terminal (Ubuntu) (and 1 other project) "Terminal doesn't remember position/size in jaunty (affects: 1)" [Undecided,Confirmed]06:06
joshisfloydUnder network load (samba and upnp) the system locks up entirely, requiring a hard reboot. SFTP has only crashed the system a couple times, and that was on a much earlier kernel. I am running Lucid fully updated.06:09
ddecator_i'll take a look in a sec =)06:09
ddecator_joshisfloyd: sorry, i'd help you too, but that's not really my area =\06:09
joshisfloydddecator: That is fine. Do you know where I could go to find some support?06:10
ddecator_joshisfloyd: since you're on lucid, try #ubuntu+106:11
joshisfloydddecator: Thank you very much.06:11
ddecator_joshisfloyd: np =)06:12
ddecator_now to look at this report...06:12
ddecator_oh how i love to see a report already linked upstream06:12
bbordwellddecator, yes thats my job as a bug squad member....06:12
ddecator_bbordwell: not all bug squad members think to do that though =)06:14
bbordwellddecator_, It is in the triaging guide correct?06:14
ddecator_bbordwell: yes, but like i said, we sometimes have to gently remind newer triagers haha, but i have yet to see you forget anything06:15
ddecator_hm, i wonder if we can find anyone running 8.04 to see if that really was present.,,06:17
bbordwellddecator_, though I have decided to not touch software center bugs anymore cuz i always seem to mess those up06:17
bbordwellddecator_, i can fire up a VM if you give me some time to install/download the disk06:18
ddecator_bbordwell: don't get discouraged, certain packages just have different methods for triaging.  like with firefox/mozilla bugs we have certain things we like the op to try06:18
ddecator_bbordwell: how fast is your internet?06:18
bbordwell12mb/s i think?06:18
bbordwellnot that it ever actualy goes that fast...06:18
bbordwellhmm 8.04 is hardy correct?06:19
ddecator_bbordwell: i'm on a really fast connection at school, so let me see if i can try it06:19
bbordwellI have only been around since 9.04 so I don't know all the old names..06:20
ddecator_yes, that's hardy. goes alphabetical from there. Hardy Heron, Intrepid Ibex, Jaunty Jackalope, Karmic Koala, Lucid Lynx =)06:21
bbordwellya i knew the alphabetical thing but I am not very good at going backwards.....06:22
mwhudsoni'm getting a lot of segfaults in lucid today06:23
ddecator_mwhudson: try #ubuntu+1 for lucid issues06:24
mwhudsonoh right06:24
ddecator_ah, there we go, froze firefox the first try...06:26
ddecator_this will be my first time trying 8.04 haha06:30
bbordwellddecator_, i would also verify that it uses gnome-terminal and not a different terminal program06:31
ddecator_bbordwell: i got the gnome variant06:31
bbordwellfigured, best to be sure though06:32
ddecator_hm, launched the same size both times =p06:33
bbordwellso the original bug reporter is not correct that it used to work?06:34
ddecator_it may have, but we can't verify it, and they may have set something up that allowed it to, no way to tell for sure06:34
ddecator_alright, anyway06:36
ddecator_bbordwell: i'll leave a comment with my finding, you mind cleaning up the description a little?06:36
bbordwellddecator_, there is a simple description :) fitting though as this is a simple bug06:40
bbordwelldid you notice i pulled this bug out from the dead?06:41
ddecator_bbordwell: yes, and i'm looking at the grammar of the last line of the description =p06:41
bbordwellhaha i did not even notice06:42
bbordwellyou see alot of bugs reported by non-native speakers so I guess I am just used to it06:42
ddecator_it's true, but i proofread a lot of papers for my friends, so i tend to catch these things =p06:43
ddecator_bbordwell: once you get that fixed, i'll get it all set for you06:44
bbordwellget what fixed?06:44
ddecator_bbordwell: the description =p06:45
bbordwellddecator_, refresh you page?06:45
bbordwellit is one line now06:45
ddecator_bbordwell: good call, haha06:45
bbordwellwow, I moved my computer to a new case tonight and it dropped my hdd temps by 20 degrees celsius06:47
bbordwelloff topic....but i am amazed06:48
ddecator_bbordwell: there you go =)06:49
DamasceneI have to unlock my screen twice to login in Lucid09:49
Damasceneis that a known bug?09:50
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Damasceneom26er, hello11:51
om26erDamascene, hey, how are you11:52
DamasceneI'm fine and you11:55
Damascenethere is many bugs regarding rtl and I though you can help11:56
om26erDamascene, I dont even know what rtl is12:00
Damasceneom26er, it's right to left languages12:10
Damasceneyou are using Urdu right?12:10
om26erDamascene, come to #ubuntu+112:10
bullgardI am using Chatzilla as a Firefox plugin. What package should I associate to a bug report in Launchpad?13:08
vishpedro_: hi  , got a couple of mins? the evolution bug again ;)  mbarnes mentioned a gnome-keyring debug would also be useful ..  how do i detach from the gnome-keyring-daemon once i attach the gdb? i always get stuck at step 5 of https://wiki.ubuntu.com/Backtrace#Already%20running%20programs13:25
vishwhen i do a ctrl+c it doesnt return to (gdb) prompt :(13:26
seb128vish, that's what it should be doing13:27
seb128then you can type "bt"13:27
vishseb128: for the gnome-keyring alone it doesnt  , for some reason ,  i dont know why :s13:28
seb128what is your issue?13:28
vishseb128: https://bugzilla.gnome.org/show_bug.cgi?id=61369313:29
ubot4Gnome bug 613693 in Mailer "Evolution freezes often [evolution crashed with SIGSEGV in __kernel_vsyscall() ]" [Critical,Needinfo]13:29
vishthat bug has 3 debugs .. mbarnes on #evo mentioned it /might/ have  something to do with g-k-d crashing and respawning , which leaves evo hanging13:30
seb128k dunno about this one13:31
seb128we have bugs about libgnome-keyring client eating cpu13:31
seb128could be similar13:31
ubot4Gnome bug 611584 in smb backend "gvfs won't mount samba share in Ubuntu 10.04 alpha. gvfsd-smb using 100% CPU." [Major,Unconfirmed]13:31
vishfor me its not the libgnome-keyring eating cpu, its evo13:31
seb128I said client13:31
seb128ie whatever use libgnome-keyring13:32
seb128we have such issues with gvfsd*, gwibber, etc13:32
vish yeah they all look pretty similar , thanks13:45
Damascenepersia, ping14:59
Damascenehello, I want to reconsider the important of this bug15:43
ubot4Launchpad bug 263822 in vte (Ubuntu) (and 1 other project) "Arabic support in terminal (BiDi) (affects: 2) (dups: 1)" [Low,Triaged]15:43
aciculaDamascene: i read the upstream gnome bug, doesnt seem a permanent fix is planned.15:54
kklimondaDamascene: it won't change anything as the bug has to be fixed by the upstream15:54
aciculaDamascene: appearantly there is a patch/workaround?15:54
Damascenekklimonda, acicula you don't see the effect of this problem. it's really huge15:55
Damascenefor example the apt-get messages are in Arabic15:56
Damascenein Arabic locale but you can't read it15:56
kklimondaDamascene: I do see the problem but I don't think changing importance will make anyone fix it faster15:56
Damascenecould you just do as fedora did?15:56
Damascenethey fixed it15:56
kklimondawhat did fedora do?15:57
Damascenethe applied a patch15:58
Damascenenot that hard15:58
aciculathis has some more details about why its not fixed https://bugs.launchpad.net/ubuntu/+source/vte/+bug/32532415:59
ubot4Launchpad bug 325324 in vte (Ubuntu) (and 2 other projects) "RTL languages displayed incorrectly in terminal (affects: 9) (dups: 1)" [Low,Triaged]15:59
aciculaDamascene: what patch did fedora apply?16:00
Damasceneacicula, I'll check16:01
aciculaDamascene: i see a workaround that just reorders the output of characters16:02
aciculabut thats not really a fix16:02
Damascenedid you look at the last comment in the upstream bug16:03
DamasceneI think it's the last solution16:03
aciculaas the underlyin system still doesnt understand RTL16:03
aciculaDamascene: yeah defaulting to english/C is much better then a broken console yeah16:03
acicula- That won't fix the output of commands issued from the terminal e.g the output of 'ls' with filenames in an RTL language, the filenames will be mirrored.16:07
Damasceneit will fix part of it16:07
Damasceneso Is there any thing to do from my part?16:07
aciculathat i wouldnt know16:10
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ubot4Launchpad bug 263822 in vte (Ubuntu) (and 1 other project) "RTL (right to left) support in terminal (BiDi) (affects: 12) (dups: 4)" [Low,Triaged]16:39
DamasceneI've grouped all the duplicates if that helps16:39
pedro_Damascene, it does helps a lot , thanks!16:40
Damasceneand now it seems more important than ever ;)16:41
Damascenenow we need developers to help us16:41
Damasceneshoud I go to ubuntu-devel?16:41
pedro_Damascene, well in the upstream report the main developer said that there's no plan to fix that for gnome 2.30 or 3.016:42
pedro_Damascene, better to ping him directly if you want to talk about the issue16:43
aciculaseems better to group it with this https://bugs.launchpad.net/ubuntu/+source/vte/+bug/325324 since it applies to all RTL languages?16:43
Damascenemine is first :)16:43
Damasceneupdate the description if you want :)16:43
aciculai dont want to, the problem is deeper then the terminal and the RTL bug has a decent discussion on how and why16:44
Damascenepedro_, the develper isn't responding16:44
DamasceneI hope you just do as in the upstream last comment16:44
Damascenethat will show as readble text16:45
fargiolashi I'm trying to look at a bug a user pointed me to: https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/551774 but launchpad says I don't have permission to access that page... is it normal?16:45
ubot4fargiolas: Error: Bug #551774 is private.16:45
pedro_Damascene, ping him on IRC , behdad is his nickname16:45
pedro_fargiolas, it's private for me too, as a workaround for now you can tell the user to subscribe you to the report16:47
fargiolaspedro_: ok, will do, I suppose it's a user fault, right? he must have set it private inadvertently16:49
pedro_fargiolas, lp fault I'd say, is just a matter to wait until the right teams gets subscribed to the report and you'll be able to access those16:52
om26erfargiolas, its now open16:52
fargiolasom26er: thanks16:53
om26erpedro_, coredump is attached and the user made it public16:53
bencrisford!info openoffice.org-emailmerge16:54
ubot4bencrisford: openoffice.org-emailmerge (source: openoffice.org): full-featured office productivity suite -- email mail merge. In component main, is optional. Version 1:3.1.1-5ubuntu1.1 (karmic), package size 7 kB, installed size 132 kB (Only available for armel i386 m68k mips mipsel powerpc s390 amd64 ia64 lpia ppc64 s390x sparc all arm)16:54
pedro_om26er, mark it as private with a comment if you want to, but I don't think that a crash on cheese might contain sensitive info16:55
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ACJarrettHello, on Bug #550607 I have narrowed down the issue to swfdec-mozilla not playing *.flv files, and was curious if this is a bug or just a feature that is not supported by swfdec-mozilla?18:15
ubot4Launchpad bug 550607 in firefox-3.0 (Ubuntu) "Videos not playing at this link: http://www.thedietsolutionprogram.com/videos.aspx?video=Do-Carbs-Make-You-FAT? (affects: 2)" [Undecided,Incomplete] https://launchpad.net/bugs/55060718:15
bestafubanawhat do you do to report a bug if you can't even use the live cd?18:40
om26erbestafubana, use older live cd?18:48
bestafubana[om26er]: since version 8.04 i have this issue...18:49
bestafubanamy video card is not recognized ...18:49
om26erbestafubana, which video card you have18:50
bestafubana[om26er]: Via Chrome9 HC IGP WDDM18:50
bestafubanabut i cant even run the live cd, the screen gets filled with weird colors forever18:51
bestafubanaI installed version 9.10 through windows18:51
bestafubanathe only way a could do it18:51
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saxofonerHi, I'm using Lucid Beta 1, updated as of today. My boot is very quick, I'm at the login screen in about 10 seconds. But once I login, there's about a 40 second wait. I'm not sure if this is considered a bug, or how to find out. Any suggestions?20:13
saxofonerwhoops, left the room.... not used to empathy yet20:15
bcurtiswx_laptopsaxofoner: i wouldn't worry much about that yet since we're still in beta.  Come back after final release if its still an issue20:17
saxofonerI figured as much. As far as everything else, this is a huge improvement from 9.10 for me, particularly with regards to sound20:17
* bcurtiswx_laptop was just about to give crimsun and team some credit... oh well20:19
crimsuneveryone complains when things don't work; practically no one gives as much as a peep when things do :-)20:23
vishodd , if i set the guest session in mute and logout of guest session and return to my regular session , /my/ session is muted :s20:26
vishand when i start [a new] guest session again , it is muted o.020:27
vishadds another bug for crim_sun  ;p20:28
crimsunthat's intentional.20:30
vishooh , if i have to unmute /my/ session i have to go into a guest session to unmute it ...20:30
crimsunpa honors all mixer changes on the active seat20:30
vish intentional? but a bit weird , k..  no bug for you ;p20:31
crimsunalso, make sure your users aren't in the audio group20:31
crimsunif any of them are, you'll have broken interaction for PA due the ACL being too permissive20:32
vishnah , i have only one user , another is just a test or i use the guest session to check for any bugs in the default setup20:34
Damascenehi, I'm using netbook lanucher and the disks icon doesn't work in launcher. it need to be mounted first20:35
crimsunbut is your one user in @audio? :-)20:35
vishah , yup ,i'm there20:36
vishcrimsun: so , should i remove my account[admin] from "audio" group?  i didnt add myself though20:37
vishdoesnt have any other audio problems , PA works like a charm in Lucid20:38
bcurtiswx_laptopbugs that need forwarding upstream are "needs-forwarding" right?20:46
bcurtiswx_laptopnothing in Bugs/Tags :-\20:47
crimsunvish: yes, you should, otherwise you'll hit strange ones like bug 43365420:47
vishbcurtiswx_laptop: no need tags , just open the upstream task20:47
ubot4Launchpad bug 433654 in pulseaudio (Ubuntu) (and 1 other project) "[Karmic]&[Lucid] Only one user has sound; no hw shows in Sound Preferences (affects: 34) (dups: 5)" [Medium,Invalid] https://launchpad.net/bugs/43365420:47
vishcrimsun: righto , thanks .. but how did that group "audio" included for my account , was that an old config?20:49
bcurtiswx_laptopvish: ty20:49
crimsunvish: an upgrade or fresh install using anything older than the gnome-system-tools referenced in the changelog will have made it, yes20:52
vishcrimsun: thanks , just read the bug fully :-)20:53
xcypDon't know if it's the right place but I think there is a bug in the 10.04 kernel (laptop overheating, powertop showing too much wakeups) - [Rescheduling interrupts] <kernel IPI>21:04
kklimondahmm, anyone here have a good knowledge of gnome-screensaver?21:07
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bcurtiswx_laptopdako3256: where did we leave off last?22:00
bcurtiswx_laptoppartloer: ping?22:00
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mrburnshey bcurtiswx22:06
mrburnshey bcurtiswx its partloer i go by mrburns on irc22:11
bcurtiswx_laptopmrburns: ah right22:11
bcurtiswx_laptopmrburns: on those three bugs in the e-mail I will have you search for duplicates.  You just want to try some different parts of the topic or subject and see if any seem close.. on crashes you can try some words of the crash22:14
bcurtiswx_laptopmrburns: finding duplicates is really really hard.  I still have extreme trouble with it.  As long as you give it a good look, no matter if you find one or not I wouldn't worry about it22:14
bcurtiswx_laptopanyone in here should feel free to but in with good ways to find duplicates22:16
bcurtiswx_laptopsince i honestly suck at that22:16
bcurtiswx_laptopdako3256: keep chat in here, it'll allow other to pipe in when I am not quite right about something22:16
yofelgeneral rule when searching: rather use google with 'site:bugs.launchpad.net <search_term>' than the LP search, you'll get better results in most cases22:17
dako3256If I mark bug and add comment at same time will it save it all22:18
bcurtiswx_laptopdako3256: yes22:18
bcurtiswx_laptopyofel: thanks, good point22:18
mrburnsyofel: thanks i have been doing that...what does the list open bugs do at the bottom of the bug page do?22:20
bcurtiswx_laptopmrburns: it will bring up all open bugs from the package in the bug report you're dealing with22:21
dako3256I was curious about adopting a package so I can concentrate on one area instead of jumping around. But I am unsure of what we would a package to get accustomed with because I am still learning22:24
bcurtiswx_laptopdako3256: you can focus on any package right now.. do you use one package a lot vs others?22:28
bcurtiswx_laptopfor me it's empathy.. and i ended up adopting it eventually22:29
dako3256no, I just kinda jump around.22:30
bcurtiswx_laptopwhats your favorite package to use on Ubuntu?22:30
bcurtiswx_laptopmrburns: i see lots of potential duplicates for bug #52285822:35
ubot4Launchpad bug 522858 in maximus (Ubuntu) (and 1 other project) "Sometimes app windows come up undecorated, unselectable, and not full screen (affects: 1)" [High,New] https://launchpad.net/bugs/52285822:35
bcurtiswx_laptopmrburns: how about you?22:35
bcurtiswx_laptopdako3256: pick 3 bugs in the "new" status and let me know which they are.22:38
yofeljpds: (I know that might be overloading ubot4, but) could it show the bugheat for a bug? (dunno if the LP api supports that)22:38
mrburnsbcurtiswx: i am still looking...so far i have only found a feature request bug 35973222:40
ubot4Launchpad bug 359732 in maximus (Ubuntu) (and 1 other project) "[Feature Request] F11 cycle through maximised and decorated" [Wishlist,New] https://launchpad.net/bugs/35973222:40
jpdsyofel: It downloads all information about a bug on querying LP.22:40
jpdsyofel: Let me take a look.22:40
bcurtiswx_laptopmrburns: https://bugs.edge.launchpad.net/maximus/+bug/29101322:42
bcurtiswx_laptopthat look like a duplicate?22:42
ubot4bcurtiswx_laptop: Error: Bug #291013 is private.22:42
bcurtiswx_laptopit is?22:42
* bcurtiswx_laptop is blind22:43
bcurtiswx_laptopno no22:43
bcurtiswx_laptopit's not22:43
BUGabundo_sofabcurtiswx_laptop: or has too much cow power22:43
bcurtiswx_laptopubot.. that bug is NOT private22:43
* charlie-tca argued about one like that the other day. I lost22:44
bcurtiswx_laptopcharlie-tca: lol22:44
yofelbug 29101322:45
ubot4Launchpad bug 291013 in maximus "Some undecorated windows do not maximise (affects: 3) (dups: 5)" [High,Fix released] https://launchpad.net/bugs/29101322:45
charlie-tcabot won, even if he was wrong22:45
* yofel pats the bot22:45
bcurtiswx_laptophuh? how?22:45
yofelno idea XD22:45
dako3256I have picked in empathy bug 455981, bug 465121, bug 46575822:45
ubot4Launchpad bug 455981 in empathy (Ubuntu) "empathy crashed with SIGSEGV in dispatcher_request_handles_cb() (affects: 6) (dups: 4)" [Medium,New] https://launchpad.net/bugs/45598122:45
ubot4Launchpad bug 465121 in empathy (Ubuntu) "empathy crashed with SIGSEGV in g_type_check_instance() (affects: 1)" [Medium,New] https://launchpad.net/bugs/46512122:45
ubot4Launchpad bug 465758 in empathy (Ubuntu) "empathy crashed with SIGSEGV in IA__g_type_check_instance() (affects: 1)" [Medium,New] https://launchpad.net/bugs/46575822:45
* charlie-tca thinks bot likes yofel 22:45
BUGabundo_sofadako3256: calm down!!!22:45
bcurtiswx_laptopdako3256: ooh, you could have made your life hard.. but there great choices22:46
dako3256they all seemed kinda the same22:46
BUGabundo_sofadako3256: retracer will match them22:46
BUGabundo_sofaonce it finishs running22:46
bcurtiswx_laptopdako3256: in the first one, do you know why it's set to medium by launchpad/apport ?22:47
jpdsbug #54241822:50
ubot4Launchpad bug 542418 in lmirror "want a logging facility (affects: 2) (heat: 12)" [Wishlist,Triaged] https://launchpad.net/bugs/54241822:50
* jpds wonders where that number comes from.22:51
bcurtiswx_laptopjpds: nice, gj22:51
jpdsOh, it doesn't count the flames.22:51
bcurtiswx_laptopwait.. what does 12 heat mean?22:51
yofelwell, dunno what's better, flames are relative to the package max heat, bug heat count is absolute22:51
dako3256Segfault for a NULL value22:52
jpdsbcurtiswx_laptop: Hover your mouse over the flames.22:52
bcurtiswx_laptopdako3256: im focusing more on Bugs/Importance22:52
bcurtiswx_laptopon the wiki22:52
bcurtiswx_laptopjpds: yeah i see that, but how do they calculate that22:52
dako3256wiki says bug has moderate impact on core application, bug has severe impact on a non-core application, problem with a non-essential hardware component22:53
yofelthe only thing I know is https://dev.launchpad.net/Bugs/BugHeat22:53
yofelbut that's outdated I think22:53
mrburnsbcurtiswx: i agree it is a duplicate...do I just mark as duplicate or do i try and find the original bug?22:54
bcurtiswx_laptopmrburns: you want to see which of the two bugs has the most important information and mark the weaker bug a duplicate of the stronger bug22:55
mrburnsbcurtiswx: got it that makes sense22:56
jpdsbcurtiswx_laptop, yofel: http://pastebin.ubuntu.com/406737/22:56
bcurtiswx_laptopjpds: and then i think they multiply each by a certain number22:57
bcurtiswx_laptopweird, but ty22:57
jpdsNothing like sauce.22:58
bcurtiswx_laptopdako3256: all crashes reported through apport get a medium importance, but if you feel it deserves less or more you can change it (based on the importances wiki) and explain why you feel so in the launchpad comment22:59
dako3256what do we base it off of to change the importance?23:01
bcurtiswx_laptopcrashes are a weird breed of bugs to handle.  You want to look to see if apport has performed its magic on the bug yet.  Which would be looking for the tag (any) that says "need X retrace"23:02
bcurtiswx_laptopwhere X can be I386 I686..etc..23:03
arandIs there a default "more info needed" that could be slapped onto Bug #552056 ?23:03
ubot4arand: Bug 552056 on http://launchpad.net/bugs/552056 is private23:03
bcurtiswx_laptopthats 2nd bug that isn't private23:03
bcurtiswx_laptopubot im ashamed of you23:03
jpdsIt's just being slow.23:04
jpdsbug #123:04
ubot4jpds: Bug 1 on http://launchpad.net/bugs/1 is private23:04
jpdsHmm, slow.23:04
* bcurtiswx_laptop blinks23:04
bcurtiswx_laptopbug #33333323:04
ubot4Launchpad bug 333333 in eucalyptus (Ubuntu) "eucalyptus-cc postinst fails without node controllers defined (heat: 4)" [Undecided,Fix released] https://launchpad.net/bugs/33333323:04
bcurtiswx_laptopAH HA! :P23:04
yofelso instead of timing out it says the bug is private?23:04
arandIsn't it supposed to give a timeout error instead? It did before afaik..23:04
BUGabundo_sofajpds: when was the last time the bot pulled #1?23:05
jpdsyofel: Yeah, pretty much.23:05
BUGabundo_sofalet me handle this23:05
* BUGabundo_sofa pulls the slevees up23:05
* yofel ducks23:05
jpds[You can't get bug data of a private bug/ask if it's private if you can't read it].23:05
* BUGabundo_sofa hits the bog23:05
BUGabundo_sofahow are you feeling now ubot4?23:06
BUGabundo_sofabug #123:06
ubot4Launchpad bug 1 in tilix (and 16 other projects) "Microsoft has a majority market share (affects: 231) (heat: 1586)" [High,New] https://launchpad.net/bugs/123:06
BUGabundo_sofathank you23:06
* bcurtiswx_laptop traps BUGabundo_sofa in the etherwebs23:06
BUGabundo_sofaI think I hit it too hard23:07
bcurtiswx_laptopthat was epic.. wtg jpds perfect timing23:07
bcurtiswx_laptopif only i could script it to reconnect on /me clobbers ubot423:07
bcurtiswx_laptopbug #223:08
* bcurtiswx_laptop takes a nap23:08
* BUGabundo_sofa hugs ubot423:08
BUGabundo_sofaeither that or ill use my fists again23:09
BUGabundo_sofabug #44444423:09
BUGabundo_sofabug #4444423:09
bcurtiswx_laptopits still got bug 2 to go23:09
* BUGabundo_sofa kicks ubot423:09
* BUGabundo_sofa kicks harder23:09
jpds$ ls -1 .launchpadlib/cache/api.edge.launchpad.net/cache/ | wc -l23:10
* bcurtiswx_laptop clobbers ubot423:10
pitwalkerhi, somebody can triage this? https://bugs.launchpad.net/ubuntu/+source/linux/+bug/36037823:11
bcurtiswx_laptopmrburns: what about the next two.. having any luck?23:11
dako3256should this bug be set to wishlist?  Bug #54343823:13
ubot4Launchpad bug 543438 in empathy (Ubuntu) "contact list doesn't dock to "social" gnome desktop (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/54343823:13
pitwalkerBug #36037823:13
ubot4Launchpad bug 360378 in linux (Ubuntu) "Gave up waiting for root device after upgrade then busybox console (affects: 10) (dups: 4) (heat: 92)" [High,Confirmed] https://launchpad.net/bugs/36037823:13
bcurtiswx_laptopdako3256: yes, can squad mark as wishlist?23:14
dako3256I cannot mark it as wishlist23:15
bcurtiswx_laptopdako3256: ok, if im not available e-mail me23:16
mrburnsbcurtiswx: bug 521318 has some disagreement about the duplicate status...i am thinking they are separate bugs (at least they are for different releases lucid v. karmic)23:17
ubot4Launchpad bug 521318 in indicator-me (Ubuntu) ""broadcast accounts..." does nothing unless gwibber is installed (dup-of: 520932)" [Low,Invalid] https://launchpad.net/bugs/52131823:17
ubot4Launchpad bug 520932 in indicator-me (Ubuntu Lucid) (and 2 other projects) "Status text field should be disabled if no broadcast accounts have been set up (affects: 9) (dups: 1)" [High,Fix released] https://launchpad.net/bugs/52093223:17
yofelbcurtiswx_laptop: can you mark it as whishlist?23:18
bcurtiswx_laptopyofel: already did :D thx tho23:18
yofeloh yeah, slow firefox -.-23:18
bcurtiswx_laptopmrburns: if an earlier bug is fixed in the most recent release (even development) then it can be marked as fix released23:20
bcurtiswx_laptopno matter how old the bug report is23:21
bcurtiswx_laptopso therefore it's a good duplicate23:24
mrburnsbcurtiswx: ok its already marked as duplicate so i will leave it...finally bug 52094023:27
ubot4Launchpad bug 520940 in dpkg (Ubuntu) "package libgssapi-krb5-2 1.7+dfsg-4 failed to install/upgrade: (affects: 1)" [Undecided,New] https://launchpad.net/bugs/52094023:27
bcurtiswx_laptopmrburns: see any duplicates?23:28
bcurtiswx_laptopmrburns: in this case you'd have to ask for more information.. based on bug 523896 what do you think you'd have to ask them for?23:32
ubot4Launchpad bug 523896 in shadow (Ubuntu) "useradd: cannot lock /etc/passwd; try again later. (affects: 10) (dups: 1) (heat: 56)" [Medium,Incomplete] https://launchpad.net/bugs/52389623:32
mrburnsbcurtiswx: i am not sure how they are related...the mail icon seems pretty straight forward what the problem is so i am not sure what to ask23:37
bcurtiswx_laptopin both the package in question fails to upgrade23:38
bcurtiswx_laptopone shows it in its title23:38
bcurtiswx_laptopthe other in the descriptions23:38
mrburnsbcurtiswx: got it i was just reading the description23:39
mrburnsbcurtiswx: reading the posts a package is needed, and why the files were locked...in reference to 520940 i think understanding what changed before that caused the install/upgrade to fail is needed23:47
bcurtiswx_laptopmrburns: yeah, ask them for the steps to reproduce the issue.23:50
mrburnsbcurtiswx: so use the "missing steps to recreate bug" response?23:52
mrburnsbcurtiswx: is there is log that would be useful to ask for that might help determine what caused this?23:54
bcurtiswx_laptopmrburns: hmm, have them copy and paste the output from a sudo apt-get upgrade (when it fails), not 100% sure where thats logged23:57
bcurtiswx_laptopmaybe /var/log/apt/history.log23:58

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