[01:07] I kinda have a question about doing bug squad stuff. If something sounds more like a feature request, what is my job? Do I confirm it? [01:08] for example I have one thing where the bug author says that new mentions don't have the 'draw attention' property. [01:08] While this is true, I wouldn't consider it a bug, or if so a very low priority bug. How should I classify this? [01:16] mccolgan: what is the bug #? [01:17] mccolgan: usually, feature requests are classified as wishlist [01:17] hggdh: I mean these types of bugs in general, but in this case it is bug #551301 [01:17] Launchpad bug 551301 in gwibber (Ubuntu) "Indicators not changing the messaging menu icon (affects: 1)" [Undecided,New] https://launchpad.net/bugs/551301 [01:17] right but I only have access to status and assigned to [01:18] yes, wishlist requires -controller status [01:18] So when I find something like this I should ignore it right? [01:18] on the other hand, this one *could* be seen as a bug (not sure, though) [01:19] mccolgan: no, not really. Add in your comments, and ping us here [01:19] hggdh: Ah, that sounds great. I was hoping there was something more I could do. [01:20] heh. You *could* test it, but the OP did not give us a patch. If the function is simple, you still could do it [01:20] well, assuming you feel good with python [01:21] I certainly do :D [01:21] its the most feel good language imo :p [01:22] :-) [01:22] so you would download the source for Lucid, find out where it fits, and add it as a patch [01:22] then build the package, and test it [01:23] cool, I'll give it a shot [01:24] hi aevieareybodey! [01:24] hi WoAnerges [01:25] found a bug in IM of ubuntu 10.04b [01:25] can´t estabilish connection with QQ servers [01:25] tried many times [01:25] through standart IM that comes with ubuntu 10.04 [01:26] hggdh, I'm kind of a noob at this but where can I find the source for gwibber in lucid? :-/ [01:27] hggdh, nevermind I think I found it [01:29] any one? [01:38] WoAnerges: either ask for support in #ubuntu+1 or file a bug against empathy with Help->Report a Problem in Empathy [01:45] anyone have any good exp with this... I'm trying to test a change, so i downloaded the source for gwibber, made a change [01:45] now how do I recompile it to a package and try it out? [01:45] mccolgan: you downladed the source package? [01:46] yofel, yes i downloaded the source, edited the line I wanted [01:46] and thats where i am now [01:46] mccolgan: ok, then get the necessary stuff with 'apt-get build-dep ' and then go into the source package root and run dpkg-buildpackage [01:47] you'll then find the rebuilt .deb files a level higher [01:49] hrm, I'm in the root folder where I extracted the gwibber source, after I ran apt-get build-dep gwibber, I ran dpkg-buildpackage wile in that folder and I get 'cannot open debian changelog' [01:49] mccolgan: I meant with source root gwibber- folder [01:50] yup, in my case its /home/user/Desktop/gwibber-2.29.92.1/ [01:50] mccolgan: yes, in there run dpkg-buildpackage [01:51] this is what I get: tail: cannot open `debian/changelog' for reading: No such file or directory [01:51] dpkg-buildpackage: error: tail of debian/changelog gave error exit status 1 [01:51] sorry if I'm being a pain :( [01:51] mccolgan: you do have a gwibber-2.29.92.1/debian folder? [01:51] there is no debian folder inside [01:52] * yofel gets the source [01:52] i kinda feel embarassed, but I feel i should be using setup.py [01:52] :-[ [01:52] nope [01:53] o ok [01:53] mccolgan: I just ran 'apt-get source gwibber' here [01:54] and I do have a 0 drwxr-xr-x 3 yofel yofel 320 2010-03-30 02:52 gwibber-2.29.92.1/debian/ folder here [01:54] mccolgan: did you get the source from somewhere else? [01:54] mccolgan, where did you download the source from? [01:54] Yup my bad, I got the source using the ubuntu package website :-/ [01:54] aha, did you dget the source? [01:55] mccolgan: oh, so you unpacked the .orig.tar.gz ? [01:55] yofel:yes [01:55] heh [01:55] I bet you can tel this is my first time.. doh! [01:55] mccolgan: please use apt-get source ;) [01:55] yofel, nigelb: thanks [01:56] (if you have the deb-src lines in your sources.list) [01:56] yup it worked just fine and I'm about to edit the line again [01:58] ok yofel [02:02] mccolgan: usually 'pull-lp-source' is a good tool [02:02] ok so I built it, and it made 3 deb files, I assumed that i wanted to use dpkg-i gwibber_all, so this revised version should be installed, right? [02:02] mccolgan: sudo apt-get install ubuntu-dev-tools [02:02] hggdg: thanks :) [02:03] mccolgan: yes [02:03] woot, another packager =) [02:03] haha, I just popped my package cherry, thanks hggdg! [02:03] mccolgan: well. Yes -- sort of --. You should have changed the version string in the /debian/changelog [02:04] aha [02:04] that makes sense [02:04] mccolgan: sudo apt-get install devscripts [02:04] and then, under the source directory, you run 'dch -i' (for example). This will add a new changelog entry [02:04] ahaa, thats great, thanks [02:05] and you name it -- again for example whatever it was +1 + ~test [02:05] #ubuntu-motu is a good place to ask for packaging help as well, along with any package maintainers [02:05] or #ubutu-packaging [02:05] actually we have #ubuntu-packaging now [02:05] say it was 1.2.0-0ubuntu1, the new version string would be 1.2.0-0ubuntu2~test [02:05] maco: there's a packaging channel? o.o [02:05] ddecator_: persia started it 2 weeks ago [02:06] ddecator_: it's new :) [02:06] yofel: yes [02:06] aha cool [02:06] oh hotsauce [02:06] if I can keep up with this you'll see me there :) [02:06] you'll do fine :) plenty of folks like to be helpful [02:07] :) [02:07] debugging is the fun stuff =D [02:07] also can make you pull out your hair... [02:07] heh [02:07] haha yep I know all about that, I'm actually an intern developer. That's why I want to get involved in this sort of stuff... [02:08] still can't get gstreamer and songbird to behave... [02:10] speaking of which, anyone know how to debug a media player that runs gstreamer? i can't figure out how to catch any errors during playback === uaa is now known as damascene === uaa is now known as damascene [03:59] Anyong trying 10x and having it hang on the install ? === \vish is now known as vish [04:52] This should be marked as wishlist: #550334 [04:53] are they having a problem? [04:54] no, a user suggests a feature that would help usability in gwibber. [04:55] I was told when I come across something that seems wishlist-like that I should comment on it and relay it here so the appropriate person can mark it as such if it does indeed belong as such [04:56] you gave them the bug number already? [04:57] Well I posted a link to the bug here, because I'm unable to mark it as wishlist, I figure someone here may be able to do that. [04:58] goodluck with that [04:58] i am still reading triage guide lol [06:02] I am experiencing repeated hard crashes under network load, and I would like some help determining whether a bug report is neccesary. [06:06] I feel this bug is ready to be marked as triage with an importance of wishlist, could a member of BC please do so? https://bugs.launchpad.net/gnome-terminal/+bug/360752 [06:06] Launchpad bug 360752 in gnome-terminal (Ubuntu) (and 1 other project) "Terminal doesn't remember position/size in jaunty (affects: 1)" [Undecided,Confirmed] [06:09] Under network load (samba and upnp) the system locks up entirely, requiring a hard reboot. SFTP has only crashed the system a couple times, and that was on a much earlier kernel. I am running Lucid fully updated. [06:09] i'll take a look in a sec =) [06:09] joshisfloyd: sorry, i'd help you too, but that's not really my area =\ [06:10] ddecator: That is fine. Do you know where I could go to find some support? [06:11] joshisfloyd: since you're on lucid, try #ubuntu+1 [06:11] ddecator: Thank you very much. [06:12] joshisfloyd: np =) [06:12] now to look at this report... [06:12] oh how i love to see a report already linked upstream [06:12] ddecator, yes thats my job as a bug squad member.... [06:14] bbordwell: not all bug squad members think to do that though =) [06:14] ddecator_, It is in the triaging guide correct? [06:15] bbordwell: yes, but like i said, we sometimes have to gently remind newer triagers haha, but i have yet to see you forget anything [06:17] hm, i wonder if we can find anyone running 8.04 to see if that really was present.,, [06:17] ddecator_, though I have decided to not touch software center bugs anymore cuz i always seem to mess those up [06:18] ddecator_, i can fire up a VM if you give me some time to install/download the disk [06:18] bbordwell: don't get discouraged, certain packages just have different methods for triaging. like with firefox/mozilla bugs we have certain things we like the op to try [06:18] bbordwell: how fast is your internet? [06:18] 12mb/s i think? [06:18] not that it ever actualy goes that fast... [06:19] hmm 8.04 is hardy correct? [06:19] bbordwell: i'm on a really fast connection at school, so let me see if i can try it [06:20] I have only been around since 9.04 so I don't know all the old names.. [06:21] yes, that's hardy. goes alphabetical from there. Hardy Heron, Intrepid Ibex, Jaunty Jackalope, Karmic Koala, Lucid Lynx =) [06:22] ya i knew the alphabetical thing but I am not very good at going backwards..... [06:22] haha [06:23] i'm getting a lot of segfaults in lucid today [06:24] mwhudson: try #ubuntu+1 for lucid issues [06:24] oh right [06:26] ah, there we go, froze firefox the first try... [06:30] this will be my first time trying 8.04 haha [06:31] ddecator_, i would also verify that it uses gnome-terminal and not a different terminal program [06:31] bbordwell: i got the gnome variant [06:32] figured, best to be sure though [06:33] hm, launched the same size both times =p [06:34] so the original bug reporter is not correct that it used to work? [06:34] it may have, but we can't verify it, and they may have set something up that allowed it to, no way to tell for sure [06:36] alright, anyway [06:36] bbordwell: i'll leave a comment with my finding, you mind cleaning up the description a little? [06:40] ddecator_, there is a simple description :) fitting though as this is a simple bug [06:41] did you notice i pulled this bug out from the dead? [06:41] bbordwell: yes, and i'm looking at the grammar of the last line of the description =p [06:42] haha i did not even notice [06:42] you see alot of bugs reported by non-native speakers so I guess I am just used to it [06:43] it's true, but i proofread a lot of papers for my friends, so i tend to catch these things =p [06:44] bbordwell: once you get that fixed, i'll get it all set for you [06:44] get what fixed? [06:45] bbordwell: the description =p [06:45] ddecator_, refresh you page? [06:45] it is one line now [06:45] bbordwell: good call, haha [06:47] wow, I moved my computer to a new case tonight and it dropped my hdd temps by 20 degrees celsius [06:48] off topic....but i am amazed [06:49] bbordwell: there you go =) [08:58] m0rning [09:49] I have to unlock my screen twice to login in Lucid [09:50] is that a known bug? === kobrien_ is now known as kobrien [11:51] om26er, hello [11:52] Damascene, hey, how are you [11:55] I'm fine and you [11:56] there is many bugs regarding rtl and I though you can help [12:00] Damascene, I dont even know what rtl is [12:10] om26er, it's right to left languages [12:10] you are using Urdu right? [12:10] Damascene, come to #ubuntu+1 [13:08] I am using Chatzilla as a Firefox plugin. What package should I associate to a bug report in Launchpad? [13:25] pedro_: hi , got a couple of mins? the evolution bug again ;) mbarnes mentioned a gnome-keyring debug would also be useful .. how do i detach from the gnome-keyring-daemon once i attach the gdb? i always get stuck at step 5 of https://wiki.ubuntu.com/Backtrace#Already%20running%20programs [13:26] when i do a ctrl+c it doesnt return to (gdb) prompt :( [13:27] vish, that's what it should be doing [13:27] then you can type "bt" [13:28] seb128: for the gnome-keyring alone it doesnt , for some reason , i dont know why :s [13:28] what is your issue? [13:29] seb128: https://bugzilla.gnome.org/show_bug.cgi?id=613693 [13:29] Gnome bug 613693 in Mailer "Evolution freezes often [evolution crashed with SIGSEGV in __kernel_vsyscall() ]" [Critical,Needinfo] [13:30] that bug has 3 debugs .. mbarnes on #evo mentioned it /might/ have something to do with g-k-d crashing and respawning , which leaves evo hanging [13:31] k dunno about this one [13:31] we have bugs about libgnome-keyring client eating cpu [13:31] could be similar [13:31] https://bugzilla.gnome.org/show_bug.cgi?id=611584 [13:31] Gnome bug 611584 in smb backend "gvfs won't mount samba share in Ubuntu 10.04 alpha. gvfsd-smb using 100% CPU." [Major,Unconfirmed] [13:31] for me its not the libgnome-keyring eating cpu, its evo [13:31] I said client [13:32] ah.. [13:32] ie whatever use libgnome-keyring [13:32] we have such issues with gvfsd*, gwibber, etc [13:45] yeah they all look pretty similar , thanks [14:11] :) [14:59] persia, ping [15:43] hello, I want to reconsider the important of this bug [15:43] https://bugs.launchpad.net/ubuntu/+source/vte/+bug/263822 [15:43] Launchpad bug 263822 in vte (Ubuntu) (and 1 other project) "Arabic support in terminal (BiDi) (affects: 2) (dups: 1)" [Low,Triaged] [15:54] Damascene: i read the upstream gnome bug, doesnt seem a permanent fix is planned. [15:54] Damascene: it won't change anything as the bug has to be fixed by the upstream [15:54] Damascene: appearantly there is a patch/workaround? [15:55] kklimonda, acicula you don't see the effect of this problem. it's really huge [15:56] for example the apt-get messages are in Arabic [15:56] in Arabic locale but you can't read it [15:56] Damascene: I do see the problem but I don't think changing importance will make anyone fix it faster [15:56] could you just do as fedora did? [15:56] they fixed it [15:57] what did fedora do? [15:58] the applied a patch [15:58] not that hard [15:59] this has some more details about why its not fixed https://bugs.launchpad.net/ubuntu/+source/vte/+bug/325324 [15:59] Launchpad bug 325324 in vte (Ubuntu) (and 2 other projects) "RTL languages displayed incorrectly in terminal (affects: 9) (dups: 1)" [Low,Triaged] [16:00] Damascene: what patch did fedora apply? [16:01] acicula, I'll check [16:02] Damascene: i see a workaround that just reorders the output of characters [16:02] but thats not really a fix [16:03] did you look at the last comment in the upstream bug [16:03] I think it's the last solution [16:03] as the underlyin system still doesnt understand RTL [16:03] Damascene: yeah defaulting to english/C is much better then a broken console yeah [16:07] - That won't fix the output of commands issued from the terminal e.g the output of 'ls' with filenames in an RTL language, the filenames will be mirrored. [16:07] it will fix part of it [16:07] so Is there any thing to do from my part? [16:10] that i wouldnt know === deryck is now known as deryck[lunch] [16:39] https://bugs.launchpad.net/ubuntu/+source/vte/+bug/263822 [16:39] Launchpad bug 263822 in vte (Ubuntu) (and 1 other project) "RTL (right to left) support in terminal (BiDi) (affects: 12) (dups: 4)" [Low,Triaged] [16:39] I've grouped all the duplicates if that helps [16:40] Damascene, it does helps a lot , thanks! [16:41] and now it seems more important than ever ;) [16:41] now we need developers to help us [16:41] shoud I go to ubuntu-devel? [16:42] Damascene, well in the upstream report the main developer said that there's no plan to fix that for gnome 2.30 or 3.0 [16:43] Damascene, better to ping him directly if you want to talk about the issue [16:43] seems better to group it with this https://bugs.launchpad.net/ubuntu/+source/vte/+bug/325324 since it applies to all RTL languages? [16:43] mine is first :) [16:43] update the description if you want :) [16:44] i dont want to, the problem is deeper then the terminal and the RTL bug has a decent discussion on how and why [16:44] pedro_, the develper isn't responding [16:44] I hope you just do as in the upstream last comment [16:45] that will show as readble text [16:45] hi I'm trying to look at a bug a user pointed me to: https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/551774 but launchpad says I don't have permission to access that page... is it normal? [16:45] fargiolas: Error: Bug #551774 is private. [16:45] Damascene, ping him on IRC , behdad is his nickname [16:45] private? [16:47] fargiolas, it's private for me too, as a workaround for now you can tell the user to subscribe you to the report [16:49] pedro_: ok, will do, I suppose it's a user fault, right? he must have set it private inadvertently [16:52] fargiolas, lp fault I'd say, is just a matter to wait until the right teams gets subscribed to the report and you'll be able to access those [16:52] fargiolas, its now open [16:53] om26er: thanks [16:53] pedro_, coredump is attached and the user made it public [16:54] !info openoffice.org-emailmerge [16:54] bencrisford: openoffice.org-emailmerge (source: openoffice.org): full-featured office productivity suite -- email mail merge. In component main, is optional. Version 1:3.1.1-5ubuntu1.1 (karmic), package size 7 kB, installed size 132 kB (Only available for armel i386 m68k mips mipsel powerpc s390 amd64 ia64 lpia ppc64 s390x sparc all arm) [16:55] om26er, mark it as private with a comment if you want to, but I don't think that a crash on cheese might contain sensitive info === deryck[lunch] is now known as deryck === yofel_ is now known as yofel === yofel is now known as yofel_ === yofel_ is now known as yofel [18:15] Hello, on Bug #550607 I have narrowed down the issue to swfdec-mozilla not playing *.flv files, and was curious if this is a bug or just a feature that is not supported by swfdec-mozilla? [18:15] Launchpad bug 550607 in firefox-3.0 (Ubuntu) "Videos not playing at this link: http://www.thedietsolutionprogram.com/videos.aspx?video=Do-Carbs-Make-You-FAT? (affects: 2)" [Undecided,Incomplete] https://launchpad.net/bugs/550607 [18:40] what do you do to report a bug if you can't even use the live cd? [18:48] bestafubana, use older live cd? [18:49] [om26er]: since version 8.04 i have this issue... [18:49] my video card is not recognized ... [18:50] bestafubana, which video card you have [18:50] [om26er]: Via Chrome9 HC IGP WDDM [18:51] but i cant even run the live cd, the screen gets filled with weird colors forever [18:51] I installed version 9.10 through windows [18:51] the only way a could do it === radoe_ is now known as radoe [20:13] Hi, I'm using Lucid Beta 1, updated as of today. My boot is very quick, I'm at the login screen in about 10 seconds. But once I login, there's about a 40 second wait. I'm not sure if this is considered a bug, or how to find out. Any suggestions? [20:15] whoops, left the room.... not used to empathy yet [20:17] saxofoner: i wouldn't worry much about that yet since we're still in beta. Come back after final release if its still an issue [20:17] I figured as much. As far as everything else, this is a huge improvement from 9.10 for me, particularly with regards to sound [20:19] * bcurtiswx_laptop was just about to give crimsun and team some credit... oh well [20:23] everyone complains when things don't work; practically no one gives as much as a peep when things do :-) [20:26] :) [20:26] odd , if i set the guest session in mute and logout of guest session and return to my regular session , /my/ session is muted :s [20:27] and when i start [a new] guest session again , it is muted o.0 [20:28] adds another bug for crim_sun ;p [20:30] that's intentional. [20:30] ooh , if i have to unmute /my/ session i have to go into a guest session to unmute it ... [20:30] pa honors all mixer changes on the active seat [20:31] intentional? but a bit weird , k.. no bug for you ;p [20:31] also, make sure your users aren't in the audio group [20:32] if any of them are, you'll have broken interaction for PA due the ACL being too permissive [20:34] evening [20:34] nah , i have only one user , another is just a test or i use the guest session to check for any bugs in the default setup [20:35] hi, I'm using netbook lanucher and the disks icon doesn't work in launcher. it need to be mounted first [20:35] but is your one user in @audio? :-) [20:36] ah , yup ,i'm there [20:37] crimsun: so , should i remove my account[admin] from "audio" group? i didnt add myself though [20:38] doesnt have any other audio problems , PA works like a charm in Lucid [20:46] bugs that need forwarding upstream are "needs-forwarding" right? [20:47] nothing in Bugs/Tags :-\ [20:47] vish: yes, you should, otherwise you'll hit strange ones like bug 433654 [20:47] bcurtiswx_laptop: no need tags , just open the upstream task [20:47] Launchpad bug 433654 in pulseaudio (Ubuntu) (and 1 other project) "[Karmic]&[Lucid] Only one user has sound; no hw shows in Sound Preferences (affects: 34) (dups: 5)" [Medium,Invalid] https://launchpad.net/bugs/433654 [20:49] crimsun: righto , thanks .. but how did that group "audio" included for my account , was that an old config? [20:49] vish: ty [20:52] vish: an upgrade or fresh install using anything older than the gnome-system-tools referenced in the changelog will have made it, yes [20:53] crimsun: thanks , just read the bug fully :-) [21:04] Don't know if it's the right place but I think there is a bug in the 10.04 kernel (laptop overheating, powertop showing too much wakeups) - [Rescheduling interrupts] [21:07] hmm, anyone here have a good knowledge of gnome-screensaver? === BUGabundo is now known as BUGabundo_diner === BUGabundo_diner is now known as BUGabundo_WC [22:00] dako3256: where did we leave off last? [22:00] partloer: ping? === BUGabundo_WC is now known as BUGabundo_sofa [22:06] hey bcurtiswx [22:11] hey bcurtiswx its partloer i go by mrburns on irc [22:11] mrburns: ah right [22:14] mrburns: on those three bugs in the e-mail I will have you search for duplicates. You just want to try some different parts of the topic or subject and see if any seem close.. on crashes you can try some words of the crash [22:14] mrburns: finding duplicates is really really hard. I still have extreme trouble with it. As long as you give it a good look, no matter if you find one or not I wouldn't worry about it [22:16] anyone in here should feel free to but in with good ways to find duplicates [22:16] since i honestly suck at that [22:16] dako3256: keep chat in here, it'll allow other to pipe in when I am not quite right about something [22:17] general rule when searching: rather use google with 'site:bugs.launchpad.net ' than the LP search, you'll get better results in most cases [22:18] If I mark bug and add comment at same time will it save it all [22:18] dako3256: yes [22:18] yofel: thanks, good point [22:19] qgo [22:20] yofel: thanks i have been doing that...what does the list open bugs do at the bottom of the bug page do? [22:21] mrburns: it will bring up all open bugs from the package in the bug report you're dealing with [22:24] I was curious about adopting a package so I can concentrate on one area instead of jumping around. But I am unsure of what we would a package to get accustomed with because I am still learning [22:28] dako3256: you can focus on any package right now.. do you use one package a lot vs others? [22:29] for me it's empathy.. and i ended up adopting it eventually [22:30] no, I just kinda jump around. [22:30] whats your favorite package to use on Ubuntu? [22:35] mrburns: i see lots of potential duplicates for bug #522858 [22:35] Launchpad bug 522858 in maximus (Ubuntu) (and 1 other project) "Sometimes app windows come up undecorated, unselectable, and not full screen (affects: 1)" [High,New] https://launchpad.net/bugs/522858 [22:35] mrburns: how about you? [22:38] dako3256: pick 3 bugs in the "new" status and let me know which they are. [22:38] jpds: (I know that might be overloading ubot4, but) could it show the bugheat for a bug? (dunno if the LP api supports that) [22:40] bcurtiswx: i am still looking...so far i have only found a feature request bug 359732 [22:40] Launchpad bug 359732 in maximus (Ubuntu) (and 1 other project) "[Feature Request] F11 cycle through maximised and decorated" [Wishlist,New] https://launchpad.net/bugs/359732 [22:40] yofel: It downloads all information about a bug on querying LP. [22:40] yofel: Let me take a look. [22:40] thx [22:42] mrburns: https://bugs.edge.launchpad.net/maximus/+bug/291013 [22:42] that look like a duplicate? [22:42] bcurtiswx_laptop: Error: Bug #291013 is private. [22:42] it is? [22:43] LOL [22:43] * bcurtiswx_laptop is blind [22:43] no no [22:43] it's not [22:43] bcurtiswx_laptop: or has too much cow power [22:43] ubot.. that bug is NOT private [22:44] * charlie-tca argued about one like that the other day. I lost [22:44] charlie-tca: lol [22:45] bug 291013 [22:45] Launchpad bug 291013 in maximus "Some undecorated windows do not maximise (affects: 3) (dups: 5)" [High,Fix released] https://launchpad.net/bugs/291013 [22:45] bot won, even if he was wrong [22:45] * yofel pats the bot [22:45] huh? how? [22:45] no idea XD [22:45] I have picked in empathy bug 455981, bug 465121, bug 465758 [22:45] Launchpad bug 455981 in empathy (Ubuntu) "empathy crashed with SIGSEGV in dispatcher_request_handles_cb() (affects: 6) (dups: 4)" [Medium,New] https://launchpad.net/bugs/455981 [22:45] Launchpad bug 465121 in empathy (Ubuntu) "empathy crashed with SIGSEGV in g_type_check_instance() (affects: 1)" [Medium,New] https://launchpad.net/bugs/465121 [22:45] Launchpad bug 465758 in empathy (Ubuntu) "empathy crashed with SIGSEGV in IA__g_type_check_instance() (affects: 1)" [Medium,New] https://launchpad.net/bugs/465758 [22:45] * charlie-tca thinks bot likes yofel [22:45] dako3256: calm down!!! [22:46] dako3256: ooh, you could have made your life hard.. but there great choices [22:46] they all seemed kinda the same [22:46] s/there/they're [22:46] dako3256: retracer will match them [22:46] once it finishs running [22:47] dako3256: in the first one, do you know why it's set to medium by launchpad/apport ? [22:50] bug #542418 [22:50] Launchpad bug 542418 in lmirror "want a logging facility (affects: 2) (heat: 12)" [Wishlist,Triaged] https://launchpad.net/bugs/542418 [22:51] * jpds wonders where that number comes from. [22:51] jpds: nice, gj [22:51] Oh, it doesn't count the flames. [22:51] wait.. what does 12 heat mean? [22:51] well, dunno what's better, flames are relative to the package max heat, bug heat count is absolute [22:52] Segfault for a NULL value [22:52] bcurtiswx_laptop: Hover your mouse over the flames. [22:52] dako3256: im focusing more on Bugs/Importance [22:52] on the wiki [22:52] jpds: yeah i see that, but how do they calculate that [22:53] wiki says bug has moderate impact on core application, bug has severe impact on a non-core application, problem with a non-essential hardware component [22:53] the only thing I know is https://dev.launchpad.net/Bugs/BugHeat [22:53] but that's outdated I think [22:54] http://blog.launchpad.net/bug-tracking/bug-heat [22:54] bcurtiswx: i agree it is a duplicate...do I just mark as duplicate or do i try and find the original bug? [22:55] mrburns: you want to see which of the two bugs has the most important information and mark the weaker bug a duplicate of the stronger bug [22:56] bcurtiswx: got it that makes sense [22:56] bcurtiswx_laptop, yofel: http://pastebin.ubuntu.com/406737/ [22:57] jpds: and then i think they multiply each by a certain number [22:57] weird, but ty [22:58] Nothing like sauce. [22:59] dako3256: all crashes reported through apport get a medium importance, but if you feel it deserves less or more you can change it (based on the importances wiki) and explain why you feel so in the launchpad comment [23:01] what do we base it off of to change the importance? [23:02] crashes are a weird breed of bugs to handle. You want to look to see if apport has performed its magic on the bug yet. Which would be looking for the tag (any) that says "need X retrace" [23:03] where X can be I386 I686..etc.. [23:03] Is there a default "more info needed" that could be slapped onto Bug #552056 ? [23:03] arand: Bug 552056 on http://launchpad.net/bugs/552056 is private [23:03] thats 2nd bug that isn't private [23:03] ubot im ashamed of you [23:04] It's just being slow. [23:04] bug #1 [23:04] jpds: Bug 1 on http://launchpad.net/bugs/1 is private [23:04] ... [23:04] Hmm, slow. [23:04] * bcurtiswx_laptop blinks [23:04] bug #333333 [23:04] Launchpad bug 333333 in eucalyptus (Ubuntu) "eucalyptus-cc postinst fails without node controllers defined (heat: 4)" [Undecided,Fix released] https://launchpad.net/bugs/333333 [23:04]