| jmuniz | honk | 05:44 |
|---|---|---|
| jmuniz | anyone around that can help me with a music purchase problem? | 05:45 |
| jmuniz | hello? | 05:47 |
| jmuniz | honk. Anyone around that can help with a music store problem. | 06:00 |
| jmuniz | ? | 06:00 |
| spm | jmuniz: unf not; I'd suspect they're all asleep atm. Your best bet right now, would be to add a question request via https://answers.launchpad.net/ubuntuone/+addquestion | 06:04 |
| jmuniz | @spm thanks for the tip... I'll try that | 06:04 |
| === cpg is now known as cpg|lt | ||
| === cpg|lt is now known as cpg|dt | ||
| === kermiac_ is now known as kermiac | ||
| PaulGit | vds: ping | 08:27 |
| duanedesign | morning rye | 09:02 |
| rye | duanedesign, morning! | 09:03 |
| duanedesign | rye: hows your paperwork coming for UDS? | 09:12 |
| rye | duanedesign, still phase #2 - submitted, got some calls from embassy but haven't heard from them since Friday :( | 09:12 |
| rye | duanedesign, the first call was "What is Ubuntu company?" and the second was "Why Canonial wants to do this in Belgium". I believe they are now doing some background checks... Or forgot about my application completely | 09:14 |
| duanedesign | rye: I had bad luck getting to the last UDS. Hopefully the next on in the states things will go better.:) | 09:15 |
| rye | Result: An error window pops up for less than a second and | 09:16 |
| rye | ~/.cache/ubuntuone/log/oauth-login.log contains the following: | 09:16 |
| rye | https://bugs.launchpad.net/bugs/552124 | 09:17 |
| rye | hmmm | 09:17 |
| ubottu | Ubuntu bug 552124 in ubuntuone-client "ubuntuone-login errors after retrieving valid token" [Medium,Confirmed] | 09:17 |
| ukev | Hi | 09:38 |
| ukev | I filled a bug three month ago, it was fixed two month ago, but is now present again. I added a comment to the bugreport but got no response. Should I reopen the closed bug? | 09:39 |
| ukev | (Bug #505702) | 09:39 |
| ubottu | Launchpad bug 505702 in ubuntuone-client "Tomboy can not sync anymore with ubuntu one" [High,Fix released] https://launchpad.net/bugs/505702 | 09:39 |
| rye | ukev, hi, do you have the access to the notes via the web interface? | 09:43 |
| ukev | yes, the notes are listed and I can read them clicking on the title, I did not try to modify them | 09:44 |
| rye | ukev, ok, could you please run the following script - http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/tomboy-recovery.py - that should print the names of the notes that are blank locally. | 09:46 |
| ukev | rye, before that I think I should tell you, what happended on my last "working" sync | 09:46 |
| rye | ukev, if possible, could you please pastebin the output of that script (it may print the titles of the notes, so please check whether there is some sensitive info for you before pastebining) | 09:46 |
| rye | ukev, hm... continue | 09:47 |
| ukev | I'm using 2 computers, my laptop and my desktop. And on my last sync on the desktop to ubuntu one it renamed a lot of notes to "note_title (old)" with the original content but also creates a new empty note with the "note_title", after that I was able to sync my laptop a for few days (which didn't clear my notes) | 09:48 |
| ukev | so I guess I have a lot of empty notes on my desktop but not on my laptop | 09:49 |
| rye | ukev, hm, when was the last desktop sync? | 09:51 |
| ukev | on 18th february | 09:52 |
| rye | ukev, i believe that was bug #524339 | 09:52 |
| ubottu | Launchpad bug 524339 in ubuntuone-servers "Tomboy notes are blank after sync" [Critical,Fix released] https://launchpad.net/bugs/524339 | 09:52 |
| rye | ukev, which is now fixed though, ok. But if there is at least one blank note (i.e. w/o content) then that's what is breaking the web ui | 09:53 |
| ukev | ok, but the web ui is working | 09:54 |
| rye | ukev, not web ui, but Tomboy sync | 09:54 |
| ukev | ok | 09:54 |
| rye | https://wiki.ubuntu.com/UbuntuOne/Status - bug #538140 | 09:54 |
| ubottu | Launchpad bug 538140 in ubuntuone-servers "Blank note content in HTML format causes server oops during HTML to TomboyXML conversion" [High,In progress] https://launchpad.net/bugs/538140 | 09:54 |
| ukev | I just run your script, it processed 131 notes and then raised an exception | 09:55 |
| rye | ukev, hm? | 09:57 |
| rye | ukev, /me wants to know what's the exception | 09:57 |
| ukev | yes, I'm just preparing the output for pastebin | 09:58 |
| rye | ukev, by "processed" you mean "bumped" the revision? | 09:58 |
| ukev | yes | 09:58 |
| ukev | here it is http://pastebin.com/ftBtTJGj | 10:00 |
| ukev | should I also run the script on my laptop? | 10:10 |
| vds | PaulGit: pong | 10:11 |
| PaulGit | vds: Good morning. Just wanted to check-in to see if you need me to do any tests for you? | 10:11 |
| ukev | rye, it run without exception on my laptop and processed 6 notes | 10:12 |
| vds | PaulGit: not yet, I'm still fixing a problem with "perceived" data loss | 10:12 |
| vds | PaulGit: but I went trough the logs | 10:12 |
| PaulGit | vds:Did the logs show you what you needed? | 10:12 |
| vds | PaulGit: not really, I'll get the logs form the server to do some comparison | 10:13 |
| vds | PaulGit: thanks a lot for your patience | 10:14 |
| rye | ukev, hm, may I have a look at the exception? | 10:17 |
| rye | ukev, from desktop? | 10:17 |
| ukev | rye, the exception is at the end of the pastebin I've posted (http://pastebin.com/ftBtTJGj) | 10:21 |
| ukev | rye, did you get any cognitions | 10:43 |
| rye | ukev, well, your notes are in HTML and some of them are blank, could you please check the notes that are mentioned on your laptop via the web interface? | 10:43 |
| rye | ukev, I haven't came up with the automatic tool to process them on the server side yet ;( | 10:44 |
| rye | :( | 10:44 |
| ukev | yes, they are all right on the web interface and I copied the content back to my local tomboy that there are now no empty notes anymore, tomboy-recovery.py doesn't produce any output now | 10:45 |
| ukev | (formatting of my notes were lost) | 10:46 |
| rye | anybody against me start doing ubuntu-bugpatterns for ubuntuone-client? | 10:47 |
| rye | ukev, hm, ok, is the sync ok now? | 10:48 |
| ukev | now, but I have 3 empty notes on the web ui at the moment, how can I delete them? | 10:50 |
| ukev | now=no, sorry :) | 10:50 |
| rye | ukev, there is a trash can displayed when you click on the note title | 10:52 |
| rye | grrr, we can not do proper bug matching | 10:52 |
| ukev | oh, on the list side, sorry - overlooked that | 10:53 |
| rye | we need to have oauth-login.log, syncdaemon-exceptions.log sent not via their standard paths but via some pre-defined keys, i.e. OAuthLoginLog or SyncdaemonExceptionsLog | 10:53 |
| ukev | rye, there is a bug on the webui that prevents deleting notes with long names: http://dl.dropbox.com/u/2634187/bugs/tomboy/can_not_delete_note_with_web_ui.png | 11:04 |
| ukev | so I can not delete that empty note | 11:05 |
| rye | ukev, hm, it might be even non-filed so far :( | 11:05 |
| rye | ukev, ok, could you please add some minimal content to such note then please | 11:06 |
| ukev | I want to delete the second entry, but the icon is dropped down to the 3rd, and the mouse over the icon gets the link from the 3rd note | 11:06 |
| ukev | No, I renamed that note to a shorter title and then deleted it :) | 11:06 |
| ukev | but syncing still does not work, I opened all reported notes (reported by tomboy-recovery.py in multiple passes) and non of them is now empty, either I filled them with content or deleted them | 11:08 |
| ukev | I checked them 3 times to be sure | 11:08 |
| ukev | One reported note doesn't exist on the web ui: in german its "Neue Notizbuchvorlage" that mean a model for a new note | 11:09 |
| ukev | I also noticed that there are a few notes without correct formatting, e.g. the word "network" is not linked to the network note in this note | 11:11 |
| ukev | (maybe "template for new note" would be a better translation instead of "model") | 11:13 |
| rye | ukev, bug #552501 | 11:15 |
| ubottu | Launchpad bug 552501 in ubuntuone-servers "Cannot remove a note with long title - Trash can runs away" [Medium,Confirmed] https://launchpad.net/bugs/552501 | 11:15 |
| rye | grrr | 11:15 |
| ukev | just was filling the same :) | 11:16 |
| rye | ukev, ok, the one with "Neue Notizbuchvorlage" - do you see the UUID of the note? | 11:16 |
| rye | ukev, ah, sorry, I spotted this once but added to my TODO list of bugs to report :) | 11:16 |
| ukev | no problem, I was a bit slower so I did not submit it ;) | 11:17 |
| jmuniz | hello. i purchased an album through the store and it shows up in the web ui, but it doesn't download to the .ubuntuone folder. any ideas? synchd is connected and its been about 7 hours | 11:17 |
| ukev | yes I have the uuid | 11:17 |
| rye | attach_file_if_exists(report, path, key=None) | 11:17 |
| rye | ukev, could you please visit this note as https://one.ubuntu.com/notes/edit/$UUID ? | 11:18 |
| rye | apport hooks are so simple but we broke the Key part. Not good. Fixing that right now | 11:18 |
| ukev | rye, yes, I opened it, should I add some content? isn't it normal that note templates are empty? | 11:19 |
| rye | ukev, yes, that's normal, but with lucid beta2 approaching the developers are a little bit loaded with other tasks :( | 11:20 |
| ukev | yes, I can imagine that :) | 11:20 |
| rye | ukev, I have reported 5+ note bugs so far, waiting for them to fix that. I gathered those that cause OOPS here - https://wiki.ubuntu.com/UbuntuOne/Status | 11:21 |
| ukev | so I should add some content to the template now? | 11:22 |
| rye | ukev, yes, please | 11:23 |
| ukev | great - working now :) - thanks a lot! | 11:25 |
| jmuniz | anyone? | 11:26 |
| ukev | jmuniz, sorry, did not try music store :( | 11:26 |
| ukev | rye, whats now with my desktop, how can I "reset" it? | 11:27 |
| jmuniz | ok. does anyone know when people file in #u1msbeta... I've been trying there for awhile | 11:27 |
| rye | aquarius, ^ | 11:27 |
| jmuniz | also: the ubuntu one music store link in rhythmbox is directing to the generic 7digital store instead of the ubuntu branded one, so I can't look up my downloads | 11:29 |
| rye | ukev, hmm, in case there are blank notes locally on your desktop then their sync will cause the same issue as before, the fastest way is to create a backup of your desktop notes and reset tomboy sync settings | 11:29 |
| rye | ukev, the longer one is to find the blank notes that are on your desktop machine and add some content. Subsequent syncs will not break the notes then | 11:30 |
| ukev | I doesn't need my desktop notes because there are outdated and a lot of the are corrupt (because of the 18. february bug), so I just want to drop them and take the ones from laptop | 11:30 |
| ukev | But I don't want to just delete all notes, because I'm afraid that tomboy thinks the deleted are the new one (because of newer delete date) and delete all my notes from ubuntu one | 11:31 |
| ukev | So just exit tomboy and delete ~/.local/share/tomboy ? | 11:32 |
| rye | ukev, first - I'd remove the tomboy association with ubuntuone - Tomboy Preferences / Synchronization | 11:34 |
| rye | ukev, and then I would remove tomboy notes from the corresponding directory (but I would also create a backup, just in case) | 11:35 |
| rye | I need to crash ubuntuone client now | 11:36 |
| rye | 1.1.4 | 11:36 |
| rye | any suggestions? | 11:36 |
| ukev | hm, it copied my old notes back, so I guess I should remove ~/.tomboy/ too | 11:36 |
| rye | ukev, ah, yes, tomboy migrated from .tomboy to .local/share/tomboy | 11:37 |
| ukev | yes | 11:37 |
| ukev | ok, now I have a fresh tomboy, I'm just hoping that it want sync the fresh "Starte Here" Note to ubuntu one and overwrite my own | 11:38 |
| ukev | want= won't :) | 11:38 |
| rye | ukev, hm, they would probably have different UUIDs, so they will conflict in terms of names | 11:39 |
| ukev | ok, I will try in 30 minutes | 11:40 |
| aquarius | jmuniz, hi | 11:59 |
| jmuniz | hello | 12:00 |
| aquarius | jmuniz, you were looking for Music Store help? | 12:00 |
| jmuniz | yes pls.! | 12:00 |
| jmuniz | I bought an album yesterday | 12:00 |
| jmuniz | it has started to download to the web ui, but won't load into the client | 12:00 |
| jmuniz | i.e. the desktop | 12:01 |
| jmuniz | and now the music store link in the player points to the 7digital site instead so I can't see the downloads at lall | 12:01 |
| jmuniz | by other synching is fine | 12:02 |
| jmuniz | *my | 12:02 |
| aquarius | jmuniz, OK. First step: can you quit Rhythmbox and restart it, and then go to the music store and then to My Downloads, please? | 12:03 |
| aquarius | jmuniz, just in case it's got a bit confused | 12:03 |
| jmuniz | sure. thank you so much | 12:04 |
| duanedesign | darn. Launchpad down for the next two hours. | 12:05 |
| jmuniz | got it | 12:06 |
| jmuniz | Its still says Transferring to your Ubuntu One storage | 12:13 |
| aquarius | OK. Has that file actually transferred to your Ubuntu One storage? (that is, is it available in the web interface?) | 12:14 |
| jmuniz | It shows up on the web UI. | 12:15 |
| aquarius | OK. Does the song have an apostrophe in its name? | 12:16 |
| jmuniz | Also, it shows that it is trying to download songs that have already been downloaded | 12:16 |
| jmuniz | I'd have to check it is an opera album so there are 78 downloads, but I can confirm that the first ten don't have an apostrophe | 12:17 |
| aquarius | what about accented (non-English) characters? | 12:17 |
| jmuniz | I'm checking, but the first two pages don't have accented characters | 12:18 |
| aquarius | OK. Can you give me the name of one of the songs which are in the web interface but aren't downloading, so that I can check the logs? | 12:19 |
| jmuniz | sure hold on let me cut'n'paste to be safe | 12:19 |
| jmuniz | The Barber of Seville - Comic opera in two acts [first half]: Act I Scene 1 - Piano, pianissimo, senzar parlar (Fiorello, Musicians, Count).mp3 | 12:21 |
| jmuniz | just downloaded it straight off u1 | 12:22 |
| aquarius | cool choice of music. :) | 12:22 |
| jmuniz | thanks. it was an amazing deal | 12:23 |
| CardinalFang | kenvandine, hi. Do we have time to make a new desktopcouch package or release? | 12:24 |
| CardinalFang | kenvandine, those last three patches in trunk, in addition to the pending one you've already included, are important. | 12:24 |
| aquarius | jmuniz, I think you're being bitten by a known bug. | 12:26 |
| jmuniz | Great! At least it is something I can follow! | 12:26 |
| aquarius | jmuniz, https://bugs.edge.launchpad.net/ubuntu/+source/rhythmbox-ubuntuone-music-store/+bug/546726 - the bug is fixed in development, but the fix has not yet been deployed to production. | 12:29 |
| ubottu | Ubuntu bug 546726 in rhythmbox-ubuntuone-music-store "Songs with accented characters or apostrophes in the name don't download" [High,In progress] | 12:29 |
| aquarius | jmuniz, your music should still download, and become available in Rhythmbox (if you look in your music library). Has that happened? | 12:29 |
| jmuniz | nope. | 12:30 |
| aquarius | ok; may not be that bug, may be a different bug :) | 12:31 |
| aquarius | if the music is in the web UI but not on your local machine, then the problem is with the file sync part of the music store, so let's investigate that. | 12:31 |
| aquarius | jmuniz, can you start a terminal (Applications > Accessories > Terminal) and say: u1sdtool -s | 12:32 |
| aquarius | jmuniz, and then add the result to paste.ubuntu.com so I can see it | 12:32 |
| jmuniz | got it. | 12:32 |
| jmuniz | will plain text preserve the formating, or should I use python? | 12:34 |
| jmuniz | http://paste.ubuntu.com/407004/ | 12:35 |
| jmuniz | nevermind, just checked it | 12:35 |
| jmuniz | the tabs stayed | 12:35 |
| aquarius | jmuniz, ok. and, just to confirm, there are no Barber of Seville files in the folder "$HOME/.ubuntuone/Purchased from Ubuntu One"? | 12:36 |
| jmuniz | let me confirm one more time. | 12:37 |
| jmuniz | nope. just the first album I bought | 12:37 |
| === teknico is now known as teknico_away | ||
| ukev | rye, thank you *very very* much, tomboy is now syncing right again :)! | 12:43 |
| ukev | Is there any progress on getting tomboy sync with ubuntu one on other distributions? | 12:45 |
| rye | ukev, hm, I believe that the REST api for tomboy sync is pretty similar on other distributions, I know some users that use Windows version of Tomboy | 12:50 |
| rye | with Ubuntu One | 12:50 |
| ukev | gentoo/debian would be enough :) | 12:51 |
| aquarius | jmuniz, OK. it sounds like syncdaemon isn't syncing your files. Next step is to disconnect and reconnect. Since you have a terminal open, try "u1sdtool -q; u1sdtool -c" | 13:04 |
| jmuniz | ok | 13:06 |
| jmuniz | its doing a server_rescan | 13:10 |
| jmuniz | Ok. This is interesting. The files that the keep downloading from the first album have conflict files attached to them... | 13:22 |
| jmuniz | should it have started to sync the music yet? | 13:25 |
| === teknico_away is now known as teknico | ||
| jmuniz | Ok. Its Idle now, just calling current_downloads and the music hasn't come in. | 13:29 |
| jmuniz | hello? | 13:40 |
| rye | jmuniz, reading the backlog.. | 13:46 |
| jmuniz | cool. | 13:47 |
| rye | jmuniz, could you please pastebin the contents of your ~/.cache/ubuntuone/log/syncdaemon.log ? | 13:48 |
| jmuniz | one sec. | 13:48 |
| jmuniz | http://paste.ubuntu.com/407039/ | 13:51 |
| rye | nessita, regarding NickL non-downloadable files, it looks like jmuniz has the same issue, no trace of anything that would make syncdaemon want to download the files from .ubuntuone/Purchased* UDF | 13:57 |
| nessita | rye: wow | 13:58 |
| nessita | jmuniz: hi again :-) | 13:58 |
| nessita | jmuniz: can I ask you a few data to start debugging? | 13:58 |
| rye | nessita, http://paste.ubuntu.com/407039/ - syncdaemon.log | 13:59 |
| jmuniz | hello! | 13:59 |
| nessita | jmuniz: hey there. Could you please tell me when did you purchase the songs? | 13:59 |
| jmuniz | the album that won't download was yesterday. | 14:01 |
| facundobatista | jmuniz, which song did you purchase? | 14:01 |
| nessita | jmuniz: ok, but you had purchased songs before and they downloaded? | 14:01 |
| jmuniz | yes. | 14:01 |
| jmuniz | but two of the files from the first album keep re-downloading. one sec for the album title | 14:02 |
| jmuniz | Rossini: The Barder of Seville - Comic opera in two acts | 14:03 |
| facundobatista | oh, the Great Rossini! | 14:04 |
| jmuniz | Yes! | 14:04 |
| facundobatista | jmuniz, we have a game character that is called Great Grossini :) | 14:04 |
| facundobatista | jmuniz, almost! | 14:04 |
| jmuniz | :) | 14:05 |
| nessita | jmuniz: question: between the purchase of the songs, and today, did you restarted the ubuntuone client? | 14:10 |
| nessita | jmuniz: is not like you should it, I just wanna know | 14:10 |
| jmuniz | Yes. | 14:10 |
| facundobatista | jmuniz, did you touch the songs? like editing the mp3 fields? or fixing internal song metadata? | 14:16 |
| nessita | jmuniz: and, whenever you get a few minutes, would you please compress the log folder and send it to me? | 14:17 |
| nessita | jmuniz: navigate to ~/.cache/ubuntuone and right click over the log folder -> compress | 14:17 |
| jmuniz | The first album I know I couldn't have cause they didn't come in yet. The first album I looked up the song lyrics but I think RB keeps that in a seperate folder and manages that internally. | 14:18 |
| jmuniz | Sorry, the second (non-downloading album) I couldn't... | 14:18 |
| jmuniz | I'll compress now | 14:18 |
| facundobatista | jmuniz, RB is rhythmbox? | 14:19 |
| jmuniz | yes. sorry | 14:19 |
| jmuniz | where should I send log folder? | 14:20 |
| nessita | jmuniz: natalia.bidart@canonical.com | 14:20 |
| nessita | jmuniz: after that, could you please paste the output of: aptitude show ubuntuone-client ? | 14:21 |
| jmuniz | one sec | 14:22 |
| nessita | sure | 14:22 |
| jmuniz | email sent; paste: http://paste.ubuntu.com/407055/ | 14:24 |
| nessita | jmuniz: got the logs! | 14:25 |
| jmuniz | sweet | 14:25 |
| nessita | jmuniz: ok, now, could you please the output of: ls -la /home/jose/.ubuntuone/* ? | 14:26 |
| nessita | jmuniz: I'll be looking at log files in the mean time | 14:27 |
| facundobatista | jmuniz, you only opened the files with RB? to play them? or fixed tags? | 14:28 |
| jmuniz | paste: http://paste.ubuntu.com/407056/ | 14:28 |
| jmuniz | only played on RB | 14:29 |
| jmuniz | except for the lyrics | 14:29 |
| facundobatista | jmuniz, tell me about the lyrics (I don't use RB) | 14:29 |
| jmuniz | there is a plugin to get lyrics to a song. it makes searchs the net and downloads the lyrics to a file and associates the mp3 file with the lyric, I'm pretty sure it doesn't mess witht he ID tag, but I don't know for sure | 14:31 |
| nessita | jmuniz: question about the logs. Did you remove any file inside the log folder? | 14:35 |
| nessita | jmuniz: I was hoping to find older logs files in there, and there are only logs for today | 14:36 |
| jmuniz | no I didn't. | 14:37 |
| jmuniz | But thats weird, cause I've seen older logs before. | 14:37 |
| jmuniz | hold on let em look at the directory | 14:37 |
| CardinalFang | Yay, launchpad. | 14:39 |
| jmuniz | nope. no older logs, and the nothing in the trash | 14:40 |
| rye | CardinalFang, "yay, launchpad" != "launchpad is up" ? | 14:41 |
| nessita | jmuniz: ok, thank you | 14:45 |
| CardinalFang | rye, at least bazaar.l is/was. | 14:58 |
| rye | CardinalFang, looks like it has not been brought up completely, bzr changes do not show up on the web | 15:06 |
| CardinalFang | Oh, the web is probably still broken. | 15:07 |
| CardinalFang | kenvandine, hi hi! | 15:13 |
| beuno | rye, it will take a while for the branch scanner to catch up | 15:13 |
| CardinalFang | kenvandine, please take note of a debdiff I emailed to you that fixes four problems with desktopcouch. Only one is critical, but the others are pretty bad. | 15:14 |
| rye | any objections regarding creating apport bugpattern for outdated client version (e.g. version that is installed by default in karmic) as ubuntuone-client.xml ? | 15:14 |
| jmuniz | I have to go & teach soon, any suggestions before I leave? | 15:16 |
| nessita | jmuniz: nopes, sorry, we're analizing the logs | 15:18 |
| rye | no objections, pushing lp branch.. | 15:18 |
| nessita | jmuniz: and I particularly am having a lot of net issues | 15:18 |
| nessita | jmuniz: I'll write you any news | 15:18 |
| jmuniz | Cool. I understand the process, I'll get back to it when I'm finished with office hours. You've been so helpful! | 15:18 |
| rye | timestamp: Wed 2010-03-31 17:17:17 +0300 | 15:20 |
| rye | wow | 15:20 |
| kenvandine | hey CardinalFang | 15:20 |
| kenvandine | CardinalFang, great! | 15:21 |
| rye | ok, has somebody got outdated ubuntuone-client? i.e. 1.0.2-0ubuntu1 ? | 15:25 |
| * rye is testing first bugpattern | 15:32 | |
| CardinalFang | rye, "tesdrive" for karmic? | 15:33 |
| CardinalFang | rye, is your network metered there? | 15:33 |
| rye | CardinalFang, heh, i have all ubuntu releases ISOs here, so I have it already up and running | 15:33 |
| rye | CardinalFang, nope | 15:33 |
| CardinalFang | rye, I haven't said it before, but you're pretty great. I'm glad you're with us. | 15:34 |
| rye | hmmm | 15:38 |
| rye | anybody experiencing some issues logging to SSO account? | 15:38 |
| joshuahoover1 | rye: i just logged in | 15:39 |
| joshuahoover1 | rye: are you getting an error? | 15:39 |
| rye | phew, i believe my 2 lp accounts and 5 sso-based having different passwords are not that great for memory :) | 15:41 |
| rye | woo hoo | 15:41 |
| rye | it does not allow duplicated bug report submission now! | 15:41 |
| rye | awesome | 15:41 |
| pgraner | rye: statik pointed me at you to help me debug a non working U1 setup... got a few mins? I'm hoping its stupid user error | 15:41 |
| rye | CardinalFang, thanks, ^_^ | 15:42 |
| rye | pgraner, ready to battle :) | 15:42 |
| pgraner | rye: I followed the guide here: https://answers.edge.launchpad.net/ubuntuone-client/+faq/778 I did all the steps and the test file is not syncing | 15:42 |
| rye | I hope that people won't start to file bugs that say that they cannot file a bug because apport says that the bug is already known | 15:43 |
| rye | pgraner, what is the client version? | 15:43 |
| pgraner | rye: latest lucid updated today | 15:44 |
| rye | pgraner, ok, what does u1sdtool --status say now? | 15:44 |
| pgraner | pgraner@desktop:~$ u1sdtool --status | 15:45 |
| pgraner | State: READY | 15:45 |
| pgraner | connection: Not User With Network | 15:45 |
| pgraner | description: ready to connect | 15:45 |
| pgraner | is_connected: False | 15:45 |
| pgraner | is_error: False | 15:45 |
| pgraner | is_online: False | 15:45 |
| pgraner | queues: WORKING_ON_BOTH | 15:45 |
| rye | pgraner, you need to connect it, u1sdtool --connect | 15:45 |
| * rye is ready to start fighting : [Bug 552331] [NEW] package ubuntuone-client-gnome 1.1.3 r409-0ubuntu2~ppa1~jaunty failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client 0:1.1.1 r321-0ubuntu1~ppa1~jaunty | 15:45 | |
| ubottu | Launchpad bug 552331 in ubuntuone-client "package ubuntuone-client-gnome 1.1.3 r409-0ubuntu2~ppa1~jaunty failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client ... (dup-of: 528203)" [Undecided,Confirmed] https://launchpad.net/bugs/552331 | 15:45 |
| ubottu | Launchpad bug 528203 in ubuntuone-client "package ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~karmic failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client ..." [High,Confirmed] https://launchpad.net/bugs/528203 | 15:45 |
| pgraner | rye: ok says it connected now | 15:47 |
| pgraner | rye: says is_online: False | 15:47 |
| rye | pgraner, hm, what's u1sdtool --status, again? | 15:47 |
| PaiSand | do a u1sdtool --start | 15:48 |
| PaiSand | and is_online should be true | 15:48 |
| pgraner | rye: now is_online is True | 15:48 |
| PaiSand | now, the problem I have is that it sync the folders but not the files inside. | 15:50 |
| pgraner | rye: still no sync the file is only 43.3kb | 15:51 |
| rye | PaiSand, the folders are in metadata queue, the files are in content queue, see u1sdtool --waiting-meta and u1sdtool --waiting-content | 15:51 |
| rye | 2 bugs bugpattern'ed, more to come... :) | 15:54 |
| PaiSand | yes, it shows the info about all the files, but still shows 0 uploads (--current-transfers) | 15:55 |
| PaiSand | on --waiting-content I see the node-id but the share_id has no content (share_id='') | 15:57 |
| PaiSand | same on the other, share_id=None | 15:57 |
| PaiSand | is that correct? or there is a problem? | 15:57 |
| pgraner | rye: still nothing on the server yet and --waiting-content shows it there. How do I kick it to transfer | 15:58 |
| rye | dobey, re https://launchpad.net/~rye/ubuntuone-client/add-apport-keys/+merge/22537 - u1-prefs.log is in the same directory as other logs? | 16:09 |
| dobey | rye: yes | 16:09 |
| rye | ok | 16:09 |
| rye | pgraner, what's the current status - u1sdtool --status - I am interested in queues | 16:10 |
| pgraner | pgraner@desktop:~$ u1sdtool --status | 16:10 |
| pgraner | State: QUEUE_MANAGER | 16:10 |
| pgraner | connection: With User With Network | 16:10 |
| pgraner | description: processing queues | 16:10 |
| pgraner | is_connected: True | 16:10 |
| pgraner | is_error: False | 16:10 |
| pgraner | is_online: True | 16:10 |
| pgraner | queues: WORKING_ON_BOTH | 16:10 |
| pgraner | rye ^^^ | 16:10 |
| pgraner | rye: still nothing... I have directories in my Shared Folders but no files | 16:11 |
| rye | pgraner, hm, it is processing queues, but it looks like it does not work fast enough | 16:11 |
| pgraner | rye: --current-transfers shows 0 for both | 16:11 |
| rye | dobey, u1_prefs_log == UbuntuOnePreferencesLog ? | 16:27 |
| dobey | sure | 16:29 |
| beuno | ok, who here wants to test ubuntu one phone contact syncing? | 16:31 |
| pgraner | rye: still nothing transferring ... no what? | 16:34 |
| pgraner | s/no/now/ | 16:34 |
| rye | pgraner, could you please pastebin your syncdaemon.log ? ~/.cache/ubuntuone/log/syncdaemon.log | 16:35 |
| kenvandine | CardinalFang, got the debdiff... any reason you aren't doing a release? | 16:36 |
| pgraner | rye: http://paste.ubuntu.com/407119/ | 16:37 |
| CardinalFang | kenvandine, I will once aq's branch (you've already included) lands. Tarmac doesn't like it. Don't know why yet. | 16:37 |
| kenvandine | ok | 16:37 |
| kenvandine | CardinalFang, any eta? | 16:37 |
| rye | verterok, facundobatista - could somebody please check what's happening with pgraner's syncdaemon - http://paste.ubuntu.com/407119/ - it does not want to advance through the queue | 16:38 |
| verterok | rye, pgraner: hi | 16:39 |
| pgraner | verterok: hey | 16:39 |
| verterok | pgraner: could you run: u1sdtool --waiting-metadata && u1sdtool --waiting-content | 16:41 |
| CardinalFang | kenvandine, I've delayed other stuff to get this ready. Chipaca wants my head already. Do you need a release very badly? | 16:41 |
| verterok | rye: looking at the logs, looks like a Query is running | 16:42 |
| kenvandine | CardinalFang, nah... this is probably fine | 16:42 |
| kenvandine | CardinalFang, any of those patches fix those crashers? | 16:42 |
| CardinalFang | kenvandine, I'll have a release probably Friday, fwiw. | 16:42 |
| CardinalFang | kenvandine, yes, the GUI-in-main-thread fixes the SEGVs. | 16:43 |
| kenvandine | excellent | 16:43 |
| pgraner | verterok: --waiting-metadata http://paste.ubuntu.com/407122/ | 16:43 |
| CardinalFang | It would probably make get_port-through-dbus work and make Gwibber non-crashy, but that's too late for Lucid, I think. | 16:43 |
| pgraner | verterok: --waiting-content http://paste.ubuntu.com/407123/ | 16:44 |
| verterok | pgraner: yeap, look like a Query is running, or got stuck...this is weird | 16:44 |
| pgraner | verterok: this happens on two lucid boxes | 16:45 |
| verterok | pgraner: migth be a server issue/slowness | 16:45 |
| pgraner | verterok: I've had this issue for days, I find the server slowness hard to believe, I've done the purge U1 process several times and each time I get the same result | 16:46 |
| verterok | pgraner: oh | 16:46 |
| verterok | pgraner: let me check server logs | 16:46 |
| verterok | pgraner: so, it might be a server bug, as it's never sending a response for the Query currently running | 16:48 |
| verterok | gimme a few minutes, I need to digg the logs | 16:48 |
| pgraner | verterok: ack | 16:49 |
| verterok | pgraner: what's your sso id/url? | 16:52 |
| pgraner | verterok: pgraner@canonical.com is that what you were looking for? | 16:53 |
| verterok | pgraner: hmm, no. let me check with our account guru ;) | 16:54 |
| === BlackZ_ is now known as BlackZ | ||
| verterok | pgraner: I was enlighted, I was asking for you open id url | 16:58 |
| pgraner | verterok: ok one sec | 16:59 |
| verterok | pgraner: nm, I got it :) | 16:59 |
| pgraner | verterok: cool | 16:59 |
| nessita | NickL: ping | 17:16 |
| nessita | NickL: did you finally get your songs downloaded? | 17:16 |
| verterok | pgraner: could you confirm that your openid is one of: https://login.launchpad.net/+id/Bbs3tsX, https://login.ubuntu.com/+id/Bbs3tsX | 17:17 |
| CardinalFang | mandel, hi. Didn't we talk about MergableList becoming empty? What happened with it? | 17:19 |
| CardinalFang | mandel, thisfred asks about it. | 17:20 |
| thisfred | CardinalFang: eh no, this is yet another issue: | 17:22 |
| thisfred | https://bugs.edge.launchpad.net/desktopcouch/+bug/552646 | 17:22 |
| ubottu | Ubuntu bug 552646 in desktopcouch "MergeableList.remove() and pop() do not remove keys from _order" [Undecided,New] | 17:22 |
| CardinalFang | Ah. | 17:22 |
| thisfred | CardinalFang: easily fixed though, I may do so over "lunch" | 17:23 |
| pgraner | verterok: yep that looks like mine | 17:26 |
| verterok | pgraner: hmm, ok. I can't find a single log referencing your openid or launchpad username, which is weird | 17:27 |
| pgraner | verterok: I have to run, I'll have all day tomorrow to work thru this, will you be around? | 17:29 |
| verterok | pgraner: I'll off, national holiday :/ | 17:31 |
| verterok | pgraner: I'll keep digging, and let rye know of any update | 17:32 |
| pgraner | verterok: ok, thx | 17:33 |
| Bookman | I don't seem to be able to get Ubuntu One started anymore. I start it via System>Preferences>Ubuntu One or from the cl with ubuntuone-preferences and nothing seems to happen except extremely high cpu usage for a task called ubuntuone-login. This is in 10.04 Beta. | 17:48 |
| PaiSand | Bookman, check on the system monitor if it is ubuntuone or if it is another process the one using that high cpu % | 17:53 |
| Bookman | It is ubuntuone-login | 17:54 |
| PaiSand | and there is only 1 instanse? | 17:54 |
| Bookman | One that is at the top of the list when sorted by cpu usage | 17:54 |
| PaiSand | kill it and start it again | 17:55 |
| Bookman | I've done that 10 times. I even left it on last night for 3 hours to see if it would clear itself. Nope, still very high cpu usage and no connection | 17:55 |
| PaiSand | I had that problem with some process from that ugly e-mail client Ubuntu comes bundled, so I deleted that and now all works fine | 17:56 |
| PaiSand | except that I still can't mange to sync UbuntuONe | 17:56 |
| Bookman | yeah, Ubuntuone is a pain....Always has been. | 17:57 |
| Bookman | Problem is no feedback at all. No errors, just extreme cpu usage. | 17:59 |
| PaiSand | mmm | 18:00 |
| PaiSand | I am using 10.04 and never got that high cpu usage | 18:00 |
| PaiSand | not on Ubuntu one | 18:00 |
| Bookman | Actually, it happened on a 9.10 installation this morning as well. | 18:01 |
| rye | Bookman, bug #530605 | 18:01 |
| ubottu | Launchpad bug 530605 in ubuntuone-client "gvfs-mount doesn't always work. gvfsd-smb starts using 100% cpu." [Critical,Fix committed] https://launchpad.net/bugs/530605 | 18:01 |
| Bookman | rye, normally I see that error when using evolution and trying to sync calendars with a remote server. But the process is actually named gvfs-ftp. The process list is not showing the process as being gvfs. It is ubuntuone-login | 18:02 |
| rye | dobey, around? | 18:03 |
| Bookman | I think I'm actually subscribed to the other bug though! | 18:03 |
| rye | Bookman, there is some problem with gnome-keyring and other applications, e.g. desktopcouch-service, ubuntuone-login, gvfsd-* | 18:03 |
| rye | CardinalFang, around? | 18:03 |
| Bookman | Ah, so this is a widespread problem? | 18:04 |
| CardinalFang | rye, Yes. Unless you have a problem for me, then ^W^W^W^W^W^W^W^W^W | 18:04 |
| rye | CardinalFang, the bug with high CPU usage related to gnome-keyring - is it fixed centrally in gnome-keyring or every application needs to adjust for it? | 18:05 |
| CardinalFang | rye, I am pretty sure it has to be fixed in gnome-keyring only. I haven't looked in the last few hours to see if there's progress on it. | 18:06 |
| mandel | CardinalFang, hello, so what is the problem with MergeableLists??? | 18:06 |
| CardinalFang | mandel, not as much as I thought. th-sfred found a problem with the key ordering items. He will have a patch soon, he says, and then we can tell. | 18:07 |
| CardinalFang | mandel, https://bugs.edge.launchpad.net/desktopcouch/+bug/552646 | 18:08 |
| ubottu | Ubuntu bug 552646 in desktopcouch "MergeableList.remove() and pop() do not remove keys from _order" [Medium,Triaged] | 18:08 |
| === beuno is now known as beuno-lunch | ||
| rye | Bookman, it looks like it is a widespread one, but I have nothing except of the bug report to base my assumptions on :( | 18:09 |
| CardinalFang | mandel, I thought it was something else. I remember (I think) us working on something near that, so I wanted to make sure he wasn't solving a problem we had fixed but not yet merged. | 18:09 |
| Bookman | rye, no problem! Thanks for the response. I'll wait a couple of updates to see what happens. | 18:09 |
| mandel | CardinalFang, no, we had an issue with the fact that a MergeableList cannot be empty | 18:09 |
| === teknico is now known as teknico_away | ||
| CardinalFang | mandel, right, which we discovered after we found we couldn't remove items from it, iirc. | 18:10 |
| CardinalFang | Or, I'm crazy and I was talking to my dog that day instead. | 18:10 |
| mandel | CardinalFang, unless the dog is spanish and has a beard | 18:11 |
| dobey | rye: hi | 18:11 |
| mandel | what i do not understand is his remark (I might be missing something) | 18:12 |
| CardinalFang | No, she is german, but she does have a beard. She also smells better than you do. | 18:12 |
| rye | dobey, hi, i have the question regarding bug #530605 - - is it fixed centrally in gnome-keyring or every application needs to adjust for it | 18:12 |
| ubottu | Launchpad bug 530605 in ubuntuone-client "gvfs-mount doesn't always work. gvfsd-smb starts using 100% cpu." [Critical,Fix committed] https://launchpad.net/bugs/530605 | 18:12 |
| mandel | CardinalFang, that was because in Dallas we eat too much TexMex, I usually smeel better ;) | 18:12 |
| dobey | rye: i fixed what was causing it to break in ubuntuone. it can probably be fixed by both ends independently | 18:13 |
| mandel | CardinalFang, anyways, what doe thisfred mean with uuids are left hanging there? | 18:13 |
| rye | dobey, hm.. any tiiiny insight about what was wrong? | 18:13 |
| CardinalFang | mandel, I don't know yet. I think he'll suggest a patch in the next few hours. That will tell us. | 18:14 |
| thisfred | mandel: so when we remove an item from a mergeable list, we should also remove its uuid key from the _order list | 18:14 |
| dobey | rye: i guess libgnome-keyring does something with threads now | 18:14 |
| dobey | rye: so calling it from within a thread would cause the hang | 18:14 |
| thisfred | mandel: I'll have a branch soon | 18:15 |
| CardinalFang | dobey, rye, yes some thread init stuff, iirc. It seems wonky in a library, if you ask me. | 18:15 |
| rye | dobey, aha, so apps that do not use threads are not affected.. hmm | 18:15 |
| dobey | CardinalFang: it really shouldn't matter. the breakage just shows that the library doesn't get it right. :) | 18:16 |
| thisfred | ok, I guess I'll break for lunch now, and create the branch | 18:16 |
| mandel | thisfred, uh, good catch! let me know when ever you've got the branch | 18:16 |
| thisfred | mandel, CardinalFang: I'm full of shinola: the remove and pop methods go through the API, and remove the uuids correctly. The error we saw on the server may have been because desktopcouch is not at trunk there or something else. The bug is invalid in any case. | 18:32 |
| CardinalFang | thisfred, I'm relieved. I was pretty sure we handled them, but it was possible you found something else. :) | 18:34 |
| thisfred | yeah. There still may be, but the code for those two methods looks fine, I should have looked deeper before I reported | 18:35 |
| CardinalFang | (thisfred, "shinola"? Is Virginia creeping into your vocabulary?) | 18:35 |
| thisfred | CardinalFang: It is dangerously close :) | 18:35 |
| thisfred | vds: by any chance can you reproduce those three lines that gave the remove x error? | 18:37 |
| vds | thisfred: I can try | 18:38 |
| thisfred | vds: I'd like to see if I can reproduce the error on trunk of d-c | 18:38 |
| vds | thisfred: yep | 18:38 |
| === nessita1 is now known as nessita-laptop | ||
| === beuno-lunch is now known as beuno | ||
| === teknico_away is now known as teknico | ||
| thisfred | CardinalFang: mandel: i have confirmed my bug report was 100% bogus: The way we managed to break the record was by not using the API at all, which serves us right. No issues (related to this) in desktopcouch exist | 19:30 |
| mandel | thisfred, well, I suppose that are great news... I was wondering what could be the problem since del sel[index] was used | 19:32 |
| CardinalFang | thisfred, rgr. Thank you. | 19:32 |
| thisfred | The only improvement I can imagine is making the Record constructor check the dictionary it gets even stricter | 19:32 |
| thisfred | mandel: yeah, you're absolutely right. I totally jumped to the wrong conclusion without looking at the code | 19:33 |
| CardinalFang | thisfred, I like bug reports. Just a few words will do. | 19:33 |
| thisfred | yeah, I'll need to think about it a bit though. It's definitely not lucid urgent | 19:33 |
| thisfred | people have to try to break stuff, and then, as aquarius would say, they get to keep both pieces | 19:34 |
| mandel | thisfred, lol or he will give an example with AC/DC :P | 19:34 |
| thisfred | that should be AC%2FDC, or couch will break ;) | 19:35 |
| lamalex | Can I sync things from other folders into U1 yet? Was that featured delivered? | 19:35 |
| === teknico is now known as teknico_away | ||
| beuno | lamalex, yes you can | 19:36 |
| beuno | I *think* there isn't a UI for it yet | 19:36 |
| beuno | not sure | 19:36 |
| beuno | dobey would be sure | 19:36 |
| lamalex | beuno: can I just symlink? | 19:36 |
| beuno | lamalex, no, you mark a dir as synceable | 19:36 |
| dobey | huh? | 19:36 |
| lamalex | ah, is there a cli command for that if no ui? | 19:37 |
| dobey | there is ui | 19:37 |
| beuno | there is! | 19:37 |
| beuno | on lucid | 19:37 |
| beuno | right-click: sync with u1 | 19:37 |
| lamalex | hm how did i miss that | 19:37 |
| lamalex | hey there it! | 19:38 |
| lamalex | how about that | 19:38 |
| beuno | I missed it as well, and I work here :) | 19:38 |
| lamalex | haha | 19:38 |
| lamalex | hmm there's no feedback.. i guess to tell if it works I just go to the wbe? | 19:39 |
| beuno | that would be my guess | 19:39 |
| === plars is now known as plars-away | ||
| mandel | is there an API for Ubuntu One in python? | 19:50 |
| mandel | I'd like to share dir with contacts knowing their email etc.. | 19:52 |
| CardinalFang | mandel, $ u1sdtool --help # may get you far | 21:52 |
| mandel | CardinalFang, ok, cheers | 21:52 |
| CardinalFang | kenvandine, did you see, we want to split that #2 patch and keep part of it? | 21:53 |
| kenvandine | CardinalFang, no... i didn't | 21:55 |
| kenvandine | i uploaded it with #2 | 21:56 |
| kenvandine | just send me an updated one and i will upload that | 21:56 |
| kenvandine | after testing :) | 21:56 |
| CardinalFang | kenvandine, okay. How much time do I have? | 21:56 |
| kenvandine | i gotta take the kids to tennis in 4 minutes :) | 21:56 |
| kenvandine | but i will be back tonight | 21:57 |
| kenvandine | if you send it to me, i can likely get it uploaded tonight | 21:57 |
| CardinalFang | I have to go get mine in 10. I can be back in a few hours. | 21:57 |
| kenvandine | ok | 21:57 |
| CardinalFang | kenvandine, okay. I hope to have a patch to you in +5 hours. | 21:58 |
| kenvandine | cool, thx | 21:58 |
| CardinalFang | kenvandine, fwiw, the problem is in put_records_batch() . We must not include _id and _rev in the data we try to put. | 21:58 |
| kenvandine | ok | 22:04 |
| kenvandine | thx | 22:04 |
| trothigar | Hi, the ubuntuone music store seems to have frozen in the middle of an album download. Only half of the album has been downloaded. Is this a known problem? | 22:33 |
| facundobatista | trothigar, downloaded into what? | 22:35 |
| trothigar | facundobatista, rhythmbox and ubuntuone. | 22:36 |
| facundobatista | trothigar, I'm not used to that interface, how do you see the download progress? | 22:36 |
| trothigar | facundobatista, in the musicstore in rhythmbox there is a download progress bar for each track. All the tracks that haven't been downloaded are stuck on 0% except one which is stuck at the stage before. http://img260.imageshack.us/img260/5682/screenshotgleecastleano.png | 22:40 |
| facundobatista | trothigar, thanks! | 22:42 |
| trothigar | facundobatista, I'm going offline for 2 minutes. | 22:42 |
| trothigar | facundobatisa: back online | 22:46 |
| facundobatista | trothigar, do you see what you purchased through the ubuntuone web files ui? | 22:56 |
| trothigar | facundobatista: only the ones which have also been transferred to my computer | 23:22 |
| facundobatista | trothigar, ok, so we're aware of this issue | 23:23 |
| facundobatista | trothigar, we're experiencing some problems with songs transfers into the DB | 23:23 |
| facundobatista | trothigar, you'll eventually get the files, don't worry | 23:24 |
| trothigar | facundobasta: I have them now thankyou :) | 23:24 |
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