/srv/irclogs.ubuntu.com/2010/04/02/#ubuntu-bugs.txt

mario_andresmarioandres01:21
mccolganhuh01:23
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* kobrien looks for something to do. 03:00
micahgkobrien: about 40k bugs need looking at :)03:01
kobrienmicahg: :) something for a n00b?03:03
kobrienlong time user and coder, looking to start contribing03:03
kobriensuppose I should read03:03
micahgkobrien: depends what you want to do03:05
kobrienmicahg: I've been on launchpad confirming bugs, but I can code...03:05
micahgkobrien: well, I can point you to the bug triage guide if you like03:06
kobrieni've read it03:06
micahgkobrien: or you can find a bug that's been triaged an unassigned and try to create a patch03:06
kobrienmicahg: sounds like a sensible way to start, thanks03:07
micahgkobrien: the other thing you can do is go here: http://qa.ubuntuwire.com/ftbfs/ find an FTBFS and make a patch to fix it03:08
kobrienkk03:08
kobrienah, interesting03:09
kobrienanyone looking at lighttpd?03:41
kobrienseeing as how it won't start under lucid03:44
micahgkobrien: maybe on teh server team idk03:47
kobrienkk03:48
kobrienthese dev scripts are making things handy03:55
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vishlp down again?10:05
vishlocked rather10:08
CiemonYeah.. only for 15 mins apparently10:23
simion314hi, i found a bug, i am not sure how to search this bug, i think that it is very possible that it had been reported already but i can't find it(i am not an native english speacker and maybe my google query is not good)11:08
om26ersimion314, what is the problem?11:16
simion314om26er: hi, i installed kubuntu 10.04 , upgraded it , at login mu laptop reboots11:17
simion314i can't find with google nothing abut this11:17
simion314so i do not search corectly or this bug was not reported and i should report it11:17
simion314but is strange that nobody  complains about it in bugs or forums, so should i file a bug report?11:18
* om26er dont know what to say11:18
om26erfor kubuntu the package might be kdm11:19
simion314om26er: and i have no idea what info to atache to the bug, i will search a little while on google, maybe  find something and maybe i will wait for beta211:19
BlackZsimion314: feel free to report it, we will take care to mark it as duplicated, if it has been reported11:19
simion314BlackZ: ok,11:20
BlackZsimion314: please, be more detailed possible11:20
BlackZalso, specify the steps for reproduce the bug, if possible11:20
BlackZbut I think you can't atm, launchpad is in read-only mode, so you must wait11:21
simion314BlackZ: the strange thing is that the livecd had same problem but using the option to turn off acpi,apic and modeset it booted and i installed, i know that kms is not stable for my card, but in my installation is not working, i will try other boot options11:23
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smif1984I all, i'm a new bugsquad member.. Can someone point me in the good direction for starting triaging bugs? I've read the docs, but i just need to know where to start...12:03
BUGabundowelcome smif198412:04
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davide_is there any video/podcast on how to triage bugs?12:41
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zeroseven0183Hi! Yes, check out this video http://blip.tv/file/321936812:52
davide_thanks 070183!!13:06
davide_i have a question about bug 429674, a bug about gnome-terminal shortcuts. In the discussion there is a sufficient number of workaround so that the users can overcome the problem. What should be done with it?13:09
ubot4Launchpad bug 429674 in gnome-terminal (Ubuntu) "Cannot disable keyboard shortcuts (affects: 2) (heat: 14)" [Low,New] https://launchpad.net/bugs/42967413:09
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mario_andreshi everybody14:47
davide_hi mario14:48
mario_andresI would like to begin to resolve bugs, I have read all your information in wiki.ubuntu.com / Bugs14:50
mario_andresbut i do not know how to follow14:51
vishmario_andres: any particular package/app you like to fix the bugs in ?14:52
dako3256can someone change this to wishlist, Bug #25901914:52
ubot4Launchpad bug 259019 in mutt (Ubuntu) "Mutt colors parse error while reading apt-logs (heat: 4)" [Undecided,New] https://launchpad.net/bugs/25901914:52
mario_andresmay be, nautilus14:52
vishmario_andres: neat , have you seen this >  https://wiki.ubuntu.com/Bugs/HowToFix14:53
mario_andresyes14:53
mario_andreswhere can i find a list of bugs ?14:57
vishmario_andres: this is the list of nautilus bugs >  https://bugs.launchpad.net/ubuntu/+source/nautilus15:00
mario_andresthanks15:00
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nigelbcrimsun, apport now doesn't allow you to apport-collect on bugs not started by you (I think)18:27
bcurtiswxthis could be a problem...18:28
bcurtiswxwhat if a reporter goes missing and someone else has the issue?18:28
nigelbopen a new bug18:28
nigelbI really dont like people cluttering one "my mic doesn't work" with 10 different hardware and refusing to open new bugs18:29
vishjcastro: hi , i mentioned deleting the duplicate project for murrine, right? and you were wondering how to do it.. well , i was wondering the same, needed to delete a couple of our projects , i just found out how \o/  we need to file a question in lp like > https://answers.launchpad.net/launchpad/+question/106292 [just mentioning in case you were still wondering how :) ]18:45
vishor maybe you already deleted it18:45
jcastroah yeah18:45
* vish checks18:45
jcastroalso, nice job on that testdrive icon!18:46
jcastrowhichever one you end up choosing18:46
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vishjcastro: thanks.. i'm getting the "td" done right and will propose the merge18:46
* nigelb pokes vish about reviewers team icon :D18:47
vishnigelb: yup , in my list , but i seems testdrive is also release critical :)18:48
vishit*18:48
vishneeds UIfe and stuff18:48
nigelbtestdrive is in universe for lucid?18:48
vishmust be , i dont know18:49
nigelbhm18:50
yofelnigelb: afaik apport-collect should work if... (you're the reporter || you're subscribed to the bug) && the bug is not a duplicate18:56
nigelbyofel, so if you're not the reporter but subscribed, it should work?18:56
yofelnigelb: that's what the apport-collect rejection message that you get in the not allowed cases indicates at least (oh, and the bug has to be still open)18:59
yofelnigelb: _('You are not the reporter or subscriber of this '19:01
yofel                  'problem report, or the report is a duplicate or already '19:01
yofel                  'closed.\n\nPlease create a new report using "apport-bug".'))19:01
yofelnigelbabu: got disconnected?19:02
nigelbabuyeah19:03
nigelbabuif you said something I missed it19:03
ntuckerhello #ubuntu-bugs19:03
ntuckercan anyone advise on the most helpful way to report a bug if I have no idea what component the bug is in?19:03
ntuckerthe "Reporting Bugs" instructions direct me to use ubuntu-bug but that requires a pid or package name, and ... i don't know any of that19:04
yofelnigelbabu: that's what the apport-collect rejection message that you get in the not allowed cases indicates at least (oh, and the bug has to be still open)19:06
yofelnigelbabu: _('You are not the reporter or subscriber of this '19:06
yofel'problem report, or the report is a duplicate or already '19:06
yofel'closed.\n\nPlease create a new report using "apport-bug".'))19:06
nigelbabuntucker, what do you want to report a bug about?19:07
ntuckerthe notification popup dingus19:07
jcastrobdmurray: ping19:07
nigelbabuntucker, exact problem you are facing?19:07
ntuckerits behavior is bizarre19:08
nigelbabuyofel, ah, so you can subscribe and still collect... hmm :)19:08
nigelbabuntucker, ubuntu-bug notify-osd should work for that :)19:09
ntuckerok, thanks nigelbabu, but my question is really a general one: how does one report a bug against an unknown component and allow the bug triage process figure out which component it is?19:10
nigelbabufile against linux package19:10
nigelbabuubuntu-bug linux19:10
hggdher. Which notification popup?19:11
ntuckerok, this should probably be in the instructions for filing bugs.  i will see about getting that added19:11
vishnigelbabu: any reason you make the release team the first one to show in lp scripts?19:11
ntuckerhggdh: notify-osd sounds correct.  i just couldn't remember the name of it19:11
nigelbabuvish, huh?19:11
hggdhntucker: that's where I was heading to ;-)19:11
vishnigelbabu: next to user names , the release team icon is the first one before ubuntu-members19:12
ntuckerhggdh: huh?19:12
nigelbabuvish, I didn't right the code.  I just added reviewers team to it19:12
hggdhntucker: open the bug against notify-osd19:12
vishnigelbabu: ah , k.. i thought it was something that you requested ;p19:13
nigelbabuvish, nope19:13
ntuckerhggdh: sure, i will.  but there is still a general problem with the bug reporting process that i am going to try to smooth out.  i'm sure many people have a difficult time knowing what component their bug is in19:13
bdmurrayjcastro: hey19:16
jcastrobdmurray: nm, I figured it out!19:16
jcastrobdmurray: I asked deryck for some data that you might want to see19:17
jcastrobdmurray: basically a per package list of ones with the most patches19:17
jcastroso we can target them for patch days19:17
jcastronigelbabu: normally around now is when bdmurray pastes a URL to a graph he's been generating for 6 months and hasn't told anyone about19:17
nigelbabuyeah, how can I get a graph for patches?19:18
nigelbabuI've been think of asking brian and forgetting all the time19:18
bdmurrayhttp://qa.ubuntu.com/reports/patches/19:19
bdmurray;-)19:19
bdmurraynigelbabu: I updated firefox-lp-improvements for you yesterday19:20
nigelbabubdmurray, thank you thank you thank you :)19:20
jcastronigelbabu: woo hoo, now we can set goals!19:23
jcastrobdmurray: I was just kidding about the graph thing, I didn't know you actually had a graph.19:24
nigelbabujcastro, yes!  the graphs are cool bdmurray :)19:24
jcastrobdmurray: you made my day though!19:24
nigelbabujcastro, so the idea for the patch day to have one contact for every hour19:24
jcastrowhat do you mean?19:24
nigelbabusimilar to the old hug days19:25
nigelbabuperson A would be around in the channel to help for 1 hour and then hands over to next person19:25
nigelbabueveryone can ping A about any doubts19:25
jcastrooh ok19:25
nigelbabuso you're for wednesday or friday?19:26
nigelbabufriday would be after toolchain release19:26
jcastronigelbabu: let's ask a platform guy what day they actually usually start merging19:27
nigelbabuwho would that be?19:27
jcastrosomewhere around there19:27
jcastrojames_w always has good insight on things like this19:27
jcastroor any ubuntu developer that's also a DD19:27
nigelbabujcastro, you'll poke or you want me to poke?19:29
jcastrolet's both poke19:30
nigelbabuhehe, in -devel then :)19:31
vishheh , irc can hurt someone ^ ;p19:31
jpicheif someone filed a bug back in an alpha and a couple days later commented that it was fixed and when I try to duplicate it it doesn't happen, do I mark it as Invalid?19:36
vishjpiche: which package? if it is a desktop bug , and fixed in an update "fix released" , if mysteriously gone , invalid19:37
jpichebanshee, bug 40363419:38
ubot4Launchpad bug 403634 in banshee (Ubuntu) "Banshe crashes when I scroll over the tray icon (affects: 1) (heat: 6)" [Undecided,Invalid] https://launchpad.net/bugs/40363419:38
jpiche(i accidentally clicked invalid already when looking at the options)19:38
nigelbabujcastro, ok, so who's next target? :D19:38
nigelbabusince james seems to be away19:39
vishjpiche: should be OK , just comment on the change19:39
vishjpiche: use the "unknown fix" response , if you are using lp scripts19:39
jcastronigelbabu: I can catch james on monday19:40
jpichevish, okay thanks19:40
jcastronigelbabu: maybe a post to -devel19:40
nigelbabujcastro, what should I be asking? when the archive opens?19:40
jcastroone sec19:41
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nigelbabubdmurray, shouldn't I be seeing an icon for reviewers team in the new firefox improvements script?20:30
nigelbabuokay, forget, some trouble here, got fixed now :)20:36
bcurtiswxlaunchpad greasemonkey scripts.. isn't there a deb package with all of it now.. and where is it?21:31
BUGa_vacationsyes21:33
BUGa_vacationsbut I've missed it a bit21:33
BUGa_vacationsplus for chromium you still to manuall install it21:34
micahgbcurtiswx: https://launchpad.net/~gm-dev-launchpad/+archive/ppa21:36
bcurtiswxmicahg: ty21:36
Amaranti need help, i have bug/problem but theres no appearant way to report this (launchpad is very uncooperative)22:12
Amarantsamu@Xeen:~$ dmesg |tail -n 222:12
Amarant[   26.178161] end_request: I/O error, dev fd0, sector 022:12
Amarant[   38.258271] end_request: I/O error, dev fd0, sector 022:12
Amarantand this is printed to tty1 every now and then22:13
Amarantanother problems, include, gdm freeze and random gnome freeze22:14
Amarantusing ubuntu 10.04 beta22:14
BalleClorinCan a controller please change bug #546917 to triaged. I'm suggesting medium importance (moderate impact on a core application)23:06
ubot4Launchpad bug 546917 in fglrx-installer (Ubuntu) "fglrx fails to install in lucid (affects: 11) (heat: 40)" [Undecided,Confirmed] https://launchpad.net/bugs/54691723:06

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