/srv/irclogs.ubuntu.com/2010/04/06/#ubuntu-bugs.txt

Guest6565Hi. Just wondering if anyone could give me some info on how I go about fixing some bugs??00:55
Guest6565I'd like to contribute to the Ubuntu project :-)00:55
BUGabundowelcome Guest656500:55
Guest6565Thanks :-D00:56
BUGabundocould you start by registering a nick?00:56
crimsunin the topic, see http://wiki.ubuntu.com/HelpingWithBugs00:56
BUGabundoalso, so you have an account on launchpad.net ?00:56
Guest6565Yeah i've go an account, and I signed the Code Of Conduct yesterday00:57
Guest6565@crimson thanks for the link00:57
BUGabundoGuest6565: no need for the '@'00:58
BUGabundothis is not twitter00:58
BUGabundowelcome aboard00:58
Guest6565Oh sorry00:59
BUGabundonp00:59
BUGabundolive and learn00:59
Guest6565Yeah01:00
bencrisfordBUGabundo: i like to think the @name doesnt have to be unique to twitter :)01:22
bencrisfordi use it alot01:22
BUGabundosure, pleant of other µblogs around :p01:22
BUGabundobut it doesn't make much sense in IRC01:23
BUGabundothat actually predates all of them01:23
bencrisfordi know, the other day i realised how old it is01:23
bencrisfordits still awesome though :)01:23
bencrisfordare you back from vacation now BUGabundo?01:23
BUGabundonope01:24
BUGabundostill enjoing them01:24
BUGabundogonna do another trip this Wednesday01:24
* bencrisford apoligizes for his dodgy internet01:24
bencrisfordBUGabundo: how is it going?01:24
BUGabundoahahh01:25
BUGabundo(2010-04-06 01:24:15) freenode: still enjoing them01:25
BUGabundo(2010-04-06 01:24:28) freenode: gonna do another trip this Wednesday01:25
BUGabundo(2010-04-06 01:24:37) bencrisford [~ben@87.113.150.163] entered the room.01:25
bencrisfordah :)01:25
bencrisfordBUGabundo: i think i should be getting some sleep...01:27
* bencrisford reminds everybody about the edubuntu/ubuntu collab. bugday tommorrow01:27
BUGabundo:)01:28
bencrisfordhmm, actually technically, in my timezome it "is" tommorrow...01:29
bencrisfordnevermind, g'night01:29
bfallikhi.  Lucid beta 1 and latest daily build don't boot my on Thinkpad T43.  I believe this is a KMS issue and I didn't find an existing bug.  Where are the instructions for specific artifacts I'll need to include?04:25
hpnc6400newbie question regarding 10.04 and the battery icon and powermanagement06:41
lifelessyou probably need to ask the question to get an answer06:42
hpnc6400sorry, new install on hp nc6400 battery fully charged but after switching to battery only the icon shows red but reports 2hours + battery remaining. it then dies after 30 mins06:43
Damascenehello,07:00
Damascenethere is bug with the mailist in ubuntu-desktop07:00
Damasceneevery messeage I send get stopped by the assassin07:00
Damascenethere is bug with the mailist in ubuntu-desktop07:53
Damasceneevery messeage I send get stopped by the assassin07:53
qenseI was wondering: do you guys also add tasks for bugs in upstream trackers that are not really necessary for forwarding, like Fedora, Debian, and others?08:27
persiaI do, when I know the bug appears somewhere, and I believe there is useful discussion there, or a useful patch.08:31
persiaBut this is always the result of me trying to investigate the bug, and never for the purpose of forwarding.  Often I find the distro bugs *from* the upstream bug.08:32
qensepersia: that's a bit what I'm doing as well08:42
Damascenethere is bug with the mailist in ubuntu-desktop08:58
Damasceneevery messeage I send get stopped by the assassin08:58
=== radoe_ is now known as radoe
bencrisfordG'morning everyone!  please dont forget about the edubuntu/ubuntu collab. bug day today :)10:51
bencrisfordhttp://benc235.wordpress.com/2010/03/31/edubuntu-bug-day/10:52
bencrisfordgo to http://tinyurl.com/EduBugs to see the bugs in the ubuntu educational packages10:56
=== BUGabundo is now known as BUGa_vacations
BUGa_vacationsmorning12:11
bencrisfordBUGa_vacations: morning :)12:15
bencrisfordedubuntu bug day :)12:15
bencrisfordits edubuntu bug day :)*12:15
BUGa_vacationshow is that bug day going ?12:15
bencrisfordBUGa_vacations: not well, there doesn't seem to be anyone around12:16
yofelI triaged 2 bugs from that list yesterday, I'll do some more later12:16
bencrisfordyofel: :)12:19
bencrisfordpedro_: morning :)13:07
pedro_good morning bencrisford!13:08
danageJFo: i've updated bug #452519 per your instructions. did you get my message last night? is everything ok this way?13:11
ubot4Launchpad bug 452519 in linux (Ubuntu) "[Karmic] USB Card Reader Malfunction - clutter in DMESG (affects: 9) (heat: 48)" [Undecided,Incomplete] https://launchpad.net/bugs/45251913:11
=== txwikinger2 is now known as txwikinger
bencrisforddont forget that its the edubuntu and ubuntu collaborative bug day today! :)14:08
bencrisfordhttp://tinyurl.com/EduBugs14:08
bencrisfordeven if you only have time to triage one or two bugs14:08
bencrisfordit will help14:08
bencrisfordand make an important difference to the final release :)14:08
BUGabundobencrisford: I know its your 1st time, so an advice: don't spam too much, or you might get ppl bothered! most of us already know, and will help if we can or are willing to14:14
bencrisfordBUGabundo: ok...  sorry, i just want today to go well :/14:15
BUGabundonp14:15
BUGabundono need to be sorry14:15
bencrisfordBUGabundo: ok, and thanks for the advice :)14:16
persiaAnd don't worry *too* much about spamming.  Once every couple hours is fine.14:17
persia(extra points for keeping up a constant conversation between participants that references the URLs regularly)14:17
BUGabundo+114:18
bencrisfordpersia: so talk/thank the people who have been triaging bugs in the edu packages so far?14:23
persiabencrisford: When I ran bug days, I generally tried to keep track of who was active, and encouraged folks to chat about what they were doing in-channel.14:24
persiaIf nothing else, it can be used to avoid two people looking at the same bug.14:24
bencrisfordpersia: ok, thanks for the tip :)14:24
psusiI used to be able to set the Importance of dmraid bugs but it seems I can't now that it has been moved to main... can someone please set the priority of bug #534743?  It's getting down to the wire here and this bug looks like it might be forgotten and would be a SERIOUS regression15:07
ubot4Launchpad bug 534743 in dmraid (Ubuntu) "dmraid causes udev event feedback loop in Lucid (affects: 3) (dups: 1) (heat: 22)" [Undecided,Confirmed] https://launchpad.net/bugs/53474315:07
dako3256Should this bug be marked as confirmed. Bug #54273415:13
ubot4Launchpad bug 542734 in gwibber (Ubuntu) "gwibber-accounts crashed with RuntimeError in run_couchdb() (affects: 34) (dups: 12) (heat: 248)" [Undecided,New] https://launchpad.net/bugs/54273415:13
pedro_dako3256, that's a duplicate of bug 53054115:18
ubot4Launchpad bug 530541 in desktopcouch (Ubuntu Lucid) (and 1 other project) "desktopcouch-service crashed with RuntimeError in run_couchdb() (affects: 299) (dups: 53) (heat: 1710)" [High,Triaged] https://launchpad.net/bugs/53054115:18
pedro_dako3256, i'll mark it as such, thanks for raising it15:18
om26erwhere is the MOIN_SESSION for chromium?15:28
thekornom26er, chromium has a cookie browser15:35
thekorngoto options->under the hood->show cookies15:36
thekornand there you can search for "MOIN_session"15:37
persiapedro_: Are you able to renew psusi's bug control membership?  It seems to have expired (and oughtn't have).15:41
psusiI just reapplied15:42
pedro_persia, yes, looking at it now15:43
persiaThanks.  I'm happy to add a testimonial if it's needed.15:43
pedro_no need to, psusi you're all set15:45
psusicool, thanks15:46
pedro_you're welcome15:46
psusithere... hopefully that will get some attention... simple fix for a serious regression15:47
=== deryck is now known as deryck[lunch]
alvinI have a small question about bug 276476, and I don't want to fill the bug report with noise about it. The bug is fixed, but where can I see in what package? (what version of the linux kernel and where can I find the package?)15:52
ubot4Launchpad bug 276476 in linux (Ubuntu) "INFO: task blocked for more than 120 seconds causes system freeze (affects: 18)" [Medium,Fix released] https://launchpad.net/bugs/27647615:52
mrandalvin: The short answer is that if the developer that didn't fix it didn't leave you a breadcrumb, it is very hard.15:54
alvinmrand: But it says 'fix released'?15:55
yofelit should be at least fixed in 2.6.32-1915:55
mrandalvin: I'll do my best from going into a rant, but this is, IMO, a problem.  Changes should always be documented.15:55
alvinAnd I really, really need the fix. Since I updated the servers, they have become unstable.15:55
mrandThe code that changed, who changed it, and what version it landed in should always be _EASY_ to access.  Open source is horrible about this.15:56
alvinyofel: that's not in main? Is it in -proposed? Do I really have to enable -proposed on production servers?15:56
mrandOk, I'll stop.15:56
yofeland yes, bugs should if possible be closed by changelog entry15:56
yofeloh, this is about karmic?...15:57
alvinyofel: Yes15:57
yofellet's see15:57
alvinAlso, it says 'fix released' at 2009-11-10. I have only seen the problem after the latest kernel update (since I rebooted this weekend). There are still comments after the 'fix released' from people on more recent kernels.15:59
yofelhm, well, https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/276476/comments/34 is the reason he set it to fix released16:00
ubot4Launchpad bug 276476 in linux (Ubuntu) "INFO: task blocked for more than 120 seconds causes system freeze (affects: 18)" [Medium,Fix released]16:00
alvinyofel: Oh, good. But a lot of the other commenters ignored that and made no reference to a new bug. I can confirm system crashes on different servers, so there must be another bug. (Some people must have upgraded sooner) I'll look further for another bug report.16:02
alvinIndeed, there is more in the logs. I see a lot of 'task blocked' errors (kdmflush, kjournald, pdflush and an rsync)16:04
alvinMight be bug 49447616:06
ubot4Launchpad bug 494476 in linux (Ubuntu) ""Smbd","kjournald2" and "rsync" blocked for more than 120 seconds while using ext4. (affects: 1) (heat: 6)" [Medium,Triaged] https://launchpad.net/bugs/49447616:06
dako3256I found a bug #542774, which is a duplicate of #530195. But that bug has a duplicate of it's own. How do you mark the duplicate of the duplicate? If that makes sense..16:11
ubot4Launchpad bug 542774 in gwibber (Ubuntu) "Gwibber fails to load messages from Twitter. (affects: 6) (dups: 1) (heat: 38)" [Undecided,New] https://launchpad.net/bugs/54277416:11
yofeldako3256: move the duplicate from one bug to the other first16:17
dako3256can someone mark bug #550334 to wishlist...16:34
ubot4Launchpad bug 550334 in gwibber (Ubuntu) "Gwibber should have undo and redo functions (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/55033416:34
pedro_dako3256, done16:36
dako3256I'm not sure about this one, bug #556582. I understand about 'Setup broadcast account' but not setting preferences, that seems to have been changed to 'Broadcast Preferences'. Should this be a wishlist, invalid?16:45
ubot4Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/55658216:45
=== kklimonda|G1 is now known as kklimonda
=== deryck[lunch] is now known as deryck
mdevenishRe bug 556582, I think selecting the mail icon then set up broadcast account should show the same dialogue window as the gwibber account window from the accounts menu. I think this bug is valid.17:07
ubot4Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/55658217:07
=== yofel_ is now known as yofel
mdevenishTo be clear, I'm running lucid beta 1 (with latest updates) and observe the same results as described in bug 55658217:16
ubot4Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/55658217:16
mrandmdevenish: cool.  Then you can mark it as confirmed.17:26
=== seb128_ is now known as seb128
mdevenishmrand: have marked as confirmed. Please let me know if I need to do anything else as I'm new to this.17:31
mrandmdevenish: ideally you'd explain what importance you feel should be assigned to the issue as well.17:35
mdevenishmrand: I'm not part of ubuntubugcontrol so can't change the importance. However, I think it should be left as low since it can be easily worked around. Should I add this to the bug report?17:42
persiamdevenish: Just ask someone to adjust the importance in this channel.17:43
persiaBe prepared to defend your choice.17:43
mdevenishpersia: ok. I think it should be "low" (according to the guidelines) but if someone thinks it should be higher I'll agree with that.17:50
persiaThis is 556582?17:51
mdevenishpersia: yes17:52
persiaAhready done (by om26er)17:53
om26erbug 55658217:55
ubot4Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Low,Incomplete] https://launchpad.net/bugs/55658217:55
om26ermdevenish, have you tried to install python-indicate?18:00
mdevenishom26er: yes. still see the same problem. Just added comment to the bug.18:05
om26ermdevenish, you have to logout and login again18:05
mdevenishom26er: ok,18:06
pandora_hi, what can be done with bug 554509? can it be set to whishlist?18:15
ubot4Launchpad bug 554509 in indicator-applet (Ubuntu) "show different color of icon for different apps (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/55450918:15
om26erpandora_, yes it is a wishlist. I have come to this bug for 3times and left it there.18:16
mdevenishom26er: rebooted computer and the bug seems to be fixed if python-indicate is installed. Thanks.18:16
om26ermdevenish, :)18:16
mrandmdevenish: hopefully you're updating that ticket?18:17
om26erpandora_, you should mark it wishlist18:18
pandora_mmm.. i cannot do it.. someone of the bugcontrol should..18:19
om26erpandora_, done18:20
pandora_:918:20
greg-gom26er: whoops, I accidently undid what you did. I confirmed it just after you had triaged it18:20
greg-gchanged it back :)18:20
om26ergreg-g, ah, ok18:21
om26erand also that would go for indicator-messages18:21
pandora_i'm new to bug triaging, question: what is done with bugs marked as whishlist? what is the following process with this kind of bugs?18:22
persiapandora_: As a triager, usually try to forward to an upstream enhancement request.  If you really want it fixed, be the developer, and fix it.18:23
deuxpiHi all! I screwed :/ I need guidance about preparing for merges18:23
mdevenishmrand: I've added a message  re fixed with python-indicate and changed to confirmed, but nothing else.  Let me know if I should do something else.18:26
om26ermdevenish, this bug is a duplicate of bug 548814 which was marked invalid18:27
ubot4Launchpad bug 548814 in gwibber (Ubuntu) (and 1 other project) "Shows 'setup broadcast accounts' even accounts set and running (affects: 29) (dups: 8) (heat: 202)" [Low,Invalid] https://launchpad.net/bugs/54881418:27
mdevenishom26er: ok, I've marked it as a duplicate of 548814. Why is it invalid if python-indicate is required but doesn't seem to be installed by default (please excuse my ignorance, I am a newbie to bugs).18:39
om26ermdevenish, I dont know that either but was thinking to ask ken18:39
persiahttps://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/548814/comments/21 indicates it *is* installed by default.18:41
ubot4Launchpad bug 548814 in gwibber (Ubuntu) (and 1 other project) "Shows 'setup broadcast accounts' even accounts set and running (affects: 31) (dups: 9) (heat: 202)" [Low,Invalid]18:41
=== deuxpi_ is now known as deuxpi
persiaIf it's not, that's an issue that should be resolved, but perhaps not there.  Check the package Recommendations carefully: if it's truly missing, then it can be fixed in gwibber.  If it's not missing, one has to track down why it's not there by default, etc.18:42
om26erpersia, its not in the live cd18:42
persiaThe Recommendation appears to be missing from gwibber according to my apt-cache.18:43
persiaMaybe kenvandine is using some special version?18:43
persiaBut grab the source, and check debian/control: it may be trivial to fix.18:44
om26erpersia, on it18:45
* persia suspects a minor typo in debian/control18:45
om26erpersia, its in the recommends only http://pastebin.org/13918818:49
persiaOh, it's in gwibber-service!18:49
persiaShould it be in gwibber instead?18:50
bencrisfordpedro_: nice work on the gimp bugs!  now only 56 open, before today im pretty sure it was nearer 70!18:54
pedro_bencrisford, thanks! . I still need to clean up that a little bit more, there's a few crashes that might be known upstream19:00
Damascenewhat is  "gs"?19:20
Damascenesomething related to printer?19:20
yofelghostscript?19:21
mrandman gs19:22
mrand(it's a viewer)19:22
kevin_barresican someone set the importance of #556721  to Low?19:42
persiabug #55672119:43
ubot4Launchpad bug 556721 in tryton-client (Ubuntu) "some buttons are covered by other widgets (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/55672119:43
persiawhy?19:43
kevin_barresiit has a small to moderate impact on non essential software19:43
persiadone.19:45
kevin_barresithank you19:45
kamusinhey om26er19:45
om26erkamusin, hey. you are on fire :)19:45
kamusinhehe always :), what do you think about bug 54981719:47
ubot4Launchpad bug 549817 in gwibber (Ubuntu) "Clicking notifications in drop down should take me to messages (affects: 3) (heat: 16)" [Undecided,New] https://launchpad.net/bugs/54981719:47
kamusinI not sure if can be marked as wishlist or low19:47
om26erkamusin, wishlist19:47
om26erkamusin, and only ubuntu task19:48
kamusinhehe , I think so19:48
om26erkamusin, might also be upstream?19:49
kamusinyep, would be nice too19:50
psusihrm... I have a bug filed against dmraid that turns out to be because some users have old dmraid signatures on the disk that they don't really mean to be used.  This is a misconfiguration of the system so the bug is invalid but still users complain.  It might be a nice feature to have the installer offer the user the option of destroying the incorrect raid signatures,20:26
psusiso should I file a new bug against the installer as wishlist, or retitle and reassign the current one?20:26
baptistemmhello20:52
baptistemmWhat should I do to have bug 544150 being included (who should I cc ubuntu-release?)20:52
ubot4Launchpad bug 544150 in bluez (Ubuntu) "bluez should ship serial.conf (affects: 1) (heat: 6)" [Low,In progress] https://launchpad.net/bugs/54415020:53
BUGabundo\o21:26
bbordwellHello, I am trying to get a backtrace on a crash in cheese but i can not seem to find the -dbg packages i need could someone help me?21:33
bbordwellhttp://paste.ubuntu.com/410229/21:33
yofelbbordwell: did you install the -dbgsym packages?21:36
bbordwellyofel, I did now :)21:37
psusihrm... I have a bug filed against dmraid that turns out to be because some users have old dmraid signatures on the disk that they don't really mean to be used.  This is a misconfiguration of the system so the bug is invalid but still users complain.  It might be a nice feature to have the installer offer the user the option of destroying the incorrect raid signatures,21:38
psusiso should I file a new bug against the installer as wishlist, or retitle and reassign the current one?21:38
bbordwellyofel, well i just installed pkg-create-dbgsym21:38
yofelbbordwell: err... I don't think you need that, rather install the -dbgsym packages for the packages you need to get a good backtrace for, doesn't apport catch the crash21:40
yofel?21:40
bbordwellyofel, no, well cheese does not have a -dbg package associated with it21:41
yofelbbordwell: install cheese-dbgsym?21:42
bbordwell!info cheese-dbgsym21:43
ubot4bbordwell: Package cheese-dbgsym does not exist in karmic21:43
yofelbbordwell: did you read https://wiki.ubuntu.com/DebuggingProgramCrash ?21:43
yofel-dbgsym packages aren't available in the default setup as usually only the apport-retracer needs them21:44
bbordwellyofel, ah ok I am trying it out. The only other backtrace i did was on nautilus and it had a -dbg package in the repositories21:46
bbordwellyofel, thanks21:51
yofelnp21:51
bbordwellI feel that this bug is ready to be marked as triaged with an importance of low, could a member of BC please do so? https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/55661022:29
ubot4Launchpad bug 556610 in cheese (Ubuntu) (and 1 other project) "cheese crashes if no camera is detected and a shot is taken (tried) (affects: 2) (heat: 10)" [Undecided,Confirmed]22:29
crimsunkomputes: heh @ comment 8 in #55300222:35
crimsunsilly cables :-)22:36
komputescrimsun: happened to me and robert on the same week end22:36
komputesfrekin hdmi22:36
mrandbbordwell: done.  good job upstreaming.22:44
bencrisfordthank you everyone who has participated in the edubuntu bug day so far today :)22:45
bencrisfordif you haven't had a chance to check it out yet, even if you only have time to triage one bug, it will help22:46
=== hggdh_ is now known as hggdh

Generated by irclog2html.py 2.7 by Marius Gedminas - find it at mg.pov.lt!