[00:55] <Guest6565> Hi. Just wondering if anyone could give me some info on how I go about fixing some bugs??
[00:55] <Guest6565> I'd like to contribute to the Ubuntu project :-)
[00:55] <BUGabundo> welcome Guest6565
[00:56] <Guest6565> Thanks :-D
[00:56] <BUGabundo> could you start by registering a nick?
[00:56] <crimsun> in the topic, see http://wiki.ubuntu.com/HelpingWithBugs
[00:56] <BUGabundo> also, so you have an account on launchpad.net ?
[00:57] <Guest6565> Yeah i've go an account, and I signed the Code Of Conduct yesterday
[00:57] <Guest6565> @crimson thanks for the link
[00:58] <BUGabundo> Guest6565: no need for the '@'
[00:58] <BUGabundo> this is not twitter
[00:58] <BUGabundo> welcome aboard
[00:59] <Guest6565> Oh sorry
[00:59] <BUGabundo> np
[00:59] <BUGabundo> live and learn
[01:00] <Guest6565> Yeah
[01:22] <bencrisford> BUGabundo: i like to think the @name doesnt have to be unique to twitter :)
[01:22] <bencrisford> i use it alot
[01:22] <BUGabundo> sure, pleant of other µblogs around :p
[01:23] <BUGabundo> but it doesn't make much sense in IRC
[01:23] <BUGabundo> that actually predates all of them
[01:23] <bencrisford> i know, the other day i realised how old it is
[01:23] <bencrisford> its still awesome though :)
[01:23] <bencrisford> are you back from vacation now BUGabundo?
[01:24] <BUGabundo> nope
[01:24] <BUGabundo> still enjoing them
[01:24] <BUGabundo> gonna do another trip this Wednesday
[01:24]  * bencrisford apoligizes for his dodgy internet
[01:24] <bencrisford> BUGabundo: how is it going?
[01:25] <BUGabundo> ahahh
[01:25] <BUGabundo> (2010-04-06 01:24:15) freenode: still enjoing them
[01:25] <BUGabundo> (2010-04-06 01:24:28) freenode: gonna do another trip this Wednesday
[01:25] <BUGabundo> (2010-04-06 01:24:37) bencrisford [~ben@87.113.150.163] entered the room.
[01:25] <bencrisford> ah :)
[01:27] <bencrisford> BUGabundo: i think i should be getting some sleep...
[01:27]  * bencrisford reminds everybody about the edubuntu/ubuntu collab. bugday tommorrow
[01:28] <BUGabundo> :)
[01:29] <bencrisford> hmm, actually technically, in my timezome it "is" tommorrow...
[01:29] <bencrisford> nevermind, g'night
[04:25] <bfallik> hi.  Lucid beta 1 and latest daily build don't boot my on Thinkpad T43.  I believe this is a KMS issue and I didn't find an existing bug.  Where are the instructions for specific artifacts I'll need to include?
[06:41] <hpnc6400> newbie question regarding 10.04 and the battery icon and powermanagement
[06:42] <lifeless> you probably need to ask the question to get an answer
[06:43] <hpnc6400> sorry, new install on hp nc6400 battery fully charged but after switching to battery only the icon shows red but reports 2hours + battery remaining. it then dies after 30 mins
[07:00] <Damascene> hello,
[07:00] <Damascene> there is bug with the mailist in ubuntu-desktop
[07:00] <Damascene> every messeage I send get stopped by the assassin
[07:53] <Damascene> there is bug with the mailist in ubuntu-desktop
[07:53] <Damascene> every messeage I send get stopped by the assassin
[08:27] <qense> I was wondering: do you guys also add tasks for bugs in upstream trackers that are not really necessary for forwarding, like Fedora, Debian, and others?
[08:31] <persia> I do, when I know the bug appears somewhere, and I believe there is useful discussion there, or a useful patch.
[08:32] <persia> But this is always the result of me trying to investigate the bug, and never for the purpose of forwarding.  Often I find the distro bugs *from* the upstream bug.
[08:42] <qense> persia: that's a bit what I'm doing as well
[08:58] <Damascene> there is bug with the mailist in ubuntu-desktop
[08:58] <Damascene> every messeage I send get stopped by the assassin
[10:51] <bencrisford> G'morning everyone!  please dont forget about the edubuntu/ubuntu collab. bug day today :)
[10:52] <bencrisford> http://benc235.wordpress.com/2010/03/31/edubuntu-bug-day/
[10:56] <bencrisford> go to http://tinyurl.com/EduBugs to see the bugs in the ubuntu educational packages
[12:11] <BUGa_vacations> morning
[12:15] <bencrisford> BUGa_vacations: morning :)
[12:15] <bencrisford> edubuntu bug day :)
[12:15] <bencrisford> its edubuntu bug day :)*
[12:15] <BUGa_vacations> how is that bug day going ?
[12:16] <bencrisford> BUGa_vacations: not well, there doesn't seem to be anyone around
[12:16] <yofel> I triaged 2 bugs from that list yesterday, I'll do some more later
[12:19] <bencrisford> yofel: :)
[13:07] <bencrisford> pedro_: morning :)
[13:08] <pedro_> good morning bencrisford!
[13:11] <danage> JFo: i've updated bug #452519 per your instructions. did you get my message last night? is everything ok this way?
[13:11] <ubot4> Launchpad bug 452519 in linux (Ubuntu) "[Karmic] USB Card Reader Malfunction - clutter in DMESG (affects: 9) (heat: 48)" [Undecided,Incomplete] https://launchpad.net/bugs/452519
[14:08] <bencrisford> dont forget that its the edubuntu and ubuntu collaborative bug day today! :)
[14:08] <bencrisford> http://tinyurl.com/EduBugs
[14:08] <bencrisford> even if you only have time to triage one or two bugs
[14:08] <bencrisford> it will help
[14:08] <bencrisford> and make an important difference to the final release :)
[14:14] <BUGabundo> bencrisford: I know its your 1st time, so an advice: don't spam too much, or you might get ppl bothered! most of us already know, and will help if we can or are willing to
[14:15] <bencrisford> BUGabundo: ok...  sorry, i just want today to go well :/
[14:15] <BUGabundo> np
[14:15] <BUGabundo> no need to be sorry
[14:16] <bencrisford> BUGabundo: ok, and thanks for the advice :)
[14:17] <persia> And don't worry *too* much about spamming.  Once every couple hours is fine.
[14:17] <persia> (extra points for keeping up a constant conversation between participants that references the URLs regularly)
[14:18] <BUGabundo> +1
[14:23] <bencrisford> persia: so talk/thank the people who have been triaging bugs in the edu packages so far?
[14:24] <persia> bencrisford: When I ran bug days, I generally tried to keep track of who was active, and encouraged folks to chat about what they were doing in-channel.
[14:24] <persia> If nothing else, it can be used to avoid two people looking at the same bug.
[14:24] <bencrisford> persia: ok, thanks for the tip :)
[15:07] <psusi> I used to be able to set the Importance of dmraid bugs but it seems I can't now that it has been moved to main... can someone please set the priority of bug #534743?  It's getting down to the wire here and this bug looks like it might be forgotten and would be a SERIOUS regression
[15:07] <ubot4> Launchpad bug 534743 in dmraid (Ubuntu) "dmraid causes udev event feedback loop in Lucid (affects: 3) (dups: 1) (heat: 22)" [Undecided,Confirmed] https://launchpad.net/bugs/534743
[15:13] <dako3256> Should this bug be marked as confirmed. Bug #542734
[15:13] <ubot4> Launchpad bug 542734 in gwibber (Ubuntu) "gwibber-accounts crashed with RuntimeError in run_couchdb() (affects: 34) (dups: 12) (heat: 248)" [Undecided,New] https://launchpad.net/bugs/542734
[15:18] <pedro_> dako3256, that's a duplicate of bug 530541
[15:18] <ubot4> Launchpad bug 530541 in desktopcouch (Ubuntu Lucid) (and 1 other project) "desktopcouch-service crashed with RuntimeError in run_couchdb() (affects: 299) (dups: 53) (heat: 1710)" [High,Triaged] https://launchpad.net/bugs/530541
[15:18] <pedro_> dako3256, i'll mark it as such, thanks for raising it
[15:28] <om26er> where is the MOIN_SESSION for chromium?
[15:35] <thekorn> om26er, chromium has a cookie browser
[15:36] <thekorn> goto options->under the hood->show cookies
[15:37] <thekorn> and there you can search for "MOIN_session"
[15:41] <persia> pedro_: Are you able to renew psusi's bug control membership?  It seems to have expired (and oughtn't have).
[15:42] <psusi> I just reapplied
[15:43] <pedro_> persia, yes, looking at it now
[15:43] <persia> Thanks.  I'm happy to add a testimonial if it's needed.
[15:45] <pedro_> no need to, psusi you're all set
[15:46] <psusi> cool, thanks
[15:46] <pedro_> you're welcome
[15:47] <psusi> there... hopefully that will get some attention... simple fix for a serious regression
[15:52] <alvin> I have a small question about bug 276476, and I don't want to fill the bug report with noise about it. The bug is fixed, but where can I see in what package? (what version of the linux kernel and where can I find the package?)
[15:52] <ubot4> Launchpad bug 276476 in linux (Ubuntu) "INFO: task blocked for more than 120 seconds causes system freeze (affects: 18)" [Medium,Fix released] https://launchpad.net/bugs/276476
[15:54] <mrand> alvin: The short answer is that if the developer that didn't fix it didn't leave you a breadcrumb, it is very hard.
[15:55] <alvin> mrand: But it says 'fix released'?
[15:55] <yofel> it should be at least fixed in 2.6.32-19
[15:55] <mrand> alvin: I'll do my best from going into a rant, but this is, IMO, a problem.  Changes should always be documented.
[15:55] <alvin> And I really, really need the fix. Since I updated the servers, they have become unstable.
[15:56] <mrand> The code that changed, who changed it, and what version it landed in should always be _EASY_ to access.  Open source is horrible about this.
[15:56] <alvin> yofel: that's not in main? Is it in -proposed? Do I really have to enable -proposed on production servers?
[15:56] <mrand> Ok, I'll stop.
[15:56] <yofel> and yes, bugs should if possible be closed by changelog entry
[15:57] <yofel> oh, this is about karmic?...
[15:57] <alvin> yofel: Yes
[15:57] <yofel> let's see
[15:59] <alvin> Also, it says 'fix released' at 2009-11-10. I have only seen the problem after the latest kernel update (since I rebooted this weekend). There are still comments after the 'fix released' from people on more recent kernels.
[16:00] <yofel> hm, well, https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/276476/comments/34 is the reason he set it to fix released
[16:00] <ubot4> Launchpad bug 276476 in linux (Ubuntu) "INFO: task blocked for more than 120 seconds causes system freeze (affects: 18)" [Medium,Fix released]
[16:02] <alvin> yofel: Oh, good. But a lot of the other commenters ignored that and made no reference to a new bug. I can confirm system crashes on different servers, so there must be another bug. (Some people must have upgraded sooner) I'll look further for another bug report.
[16:04] <alvin> Indeed, there is more in the logs. I see a lot of 'task blocked' errors (kdmflush, kjournald, pdflush and an rsync)
[16:06] <alvin> Might be bug 494476
[16:06] <ubot4> Launchpad bug 494476 in linux (Ubuntu) ""Smbd","kjournald2" and "rsync" blocked for more than 120 seconds while using ext4. (affects: 1) (heat: 6)" [Medium,Triaged] https://launchpad.net/bugs/494476
[16:11] <dako3256> I found a bug #542774, which is a duplicate of #530195. But that bug has a duplicate of it's own. How do you mark the duplicate of the duplicate? If that makes sense..
[16:11] <ubot4> Launchpad bug 542774 in gwibber (Ubuntu) "Gwibber fails to load messages from Twitter. (affects: 6) (dups: 1) (heat: 38)" [Undecided,New] https://launchpad.net/bugs/542774
[16:17] <yofel> dako3256: move the duplicate from one bug to the other first
[16:34] <dako3256> can someone mark bug #550334 to wishlist...
[16:34] <ubot4> Launchpad bug 550334 in gwibber (Ubuntu) "Gwibber should have undo and redo functions (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/550334
[16:36] <pedro_> dako3256, done
[16:45] <dako3256> I'm not sure about this one, bug #556582. I understand about 'Setup broadcast account' but not setting preferences, that seems to have been changed to 'Broadcast Preferences'. Should this be a wishlist, invalid?
[16:45] <ubot4> Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/556582
[17:07] <mdevenish> Re bug 556582, I think selecting the mail icon then set up broadcast account should show the same dialogue window as the gwibber account window from the accounts menu. I think this bug is valid.
[17:07] <ubot4> Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/556582
[17:16] <mdevenish> To be clear, I'm running lucid beta 1 (with latest updates) and observe the same results as described in bug 556582
[17:16] <ubot4> Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/556582
[17:26] <mrand> mdevenish: cool.  Then you can mark it as confirmed.
[17:31] <mdevenish> mrand: have marked as confirmed. Please let me know if I need to do anything else as I'm new to this.
[17:35] <mrand> mdevenish: ideally you'd explain what importance you feel should be assigned to the issue as well.
[17:42] <mdevenish> mrand: I'm not part of ubuntubugcontrol so can't change the importance. However, I think it should be left as low since it can be easily worked around. Should I add this to the bug report?
[17:43] <persia> mdevenish: Just ask someone to adjust the importance in this channel.
[17:43] <persia> Be prepared to defend your choice.
[17:50] <mdevenish> persia: ok. I think it should be "low" (according to the guidelines) but if someone thinks it should be higher I'll agree with that.
[17:51] <persia> This is 556582?
[17:52] <mdevenish> persia: yes
[17:53] <persia> Ahready done (by om26er)
[17:55] <om26er> bug 556582
[17:55] <ubot4> Launchpad bug 556582 in gwibber (Ubuntu) ""set up broadcast account" launches Gwibber window, "broadcast accounts" launches setup (affects: 2) (heat: 10)" [Low,Incomplete] https://launchpad.net/bugs/556582
[18:00] <om26er> mdevenish, have you tried to install python-indicate?
[18:05] <mdevenish> om26er: yes. still see the same problem. Just added comment to the bug.
[18:05] <om26er> mdevenish, you have to logout and login again
[18:06] <mdevenish> om26er: ok,
[18:15] <pandora_> hi, what can be done with bug 554509? can it be set to whishlist?
[18:15] <ubot4> Launchpad bug 554509 in indicator-applet (Ubuntu) "show different color of icon for different apps (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/554509
[18:16] <om26er> pandora_, yes it is a wishlist. I have come to this bug for 3times and left it there.
[18:16] <mdevenish> om26er: rebooted computer and the bug seems to be fixed if python-indicate is installed. Thanks.
[18:16] <om26er> mdevenish, :)
[18:17] <mrand> mdevenish: hopefully you're updating that ticket?
[18:18] <om26er> pandora_, you should mark it wishlist
[18:19] <pandora_> mmm.. i cannot do it.. someone of the bugcontrol should..
[18:20] <om26er> pandora_, done
[18:20] <pandora_> :9
[18:20] <greg-g> om26er: whoops, I accidently undid what you did. I confirmed it just after you had triaged it
[18:20] <greg-g> changed it back :)
[18:21] <om26er> greg-g, ah, ok
[18:21] <om26er> and also that would go for indicator-messages
[18:22] <pandora_> i'm new to bug triaging, question: what is done with bugs marked as whishlist? what is the following process with this kind of bugs?
[18:23] <persia> pandora_: As a triager, usually try to forward to an upstream enhancement request.  If you really want it fixed, be the developer, and fix it.
[18:23] <deuxpi> Hi all! I screwed :/ I need guidance about preparing for merges
[18:26] <mdevenish> mrand: I've added a message  re fixed with python-indicate and changed to confirmed, but nothing else.  Let me know if I should do something else.
[18:27] <om26er> mdevenish, this bug is a duplicate of bug 548814 which was marked invalid
[18:27] <ubot4> Launchpad bug 548814 in gwibber (Ubuntu) (and 1 other project) "Shows 'setup broadcast accounts' even accounts set and running (affects: 29) (dups: 8) (heat: 202)" [Low,Invalid] https://launchpad.net/bugs/548814
[18:39] <mdevenish> om26er: ok, I've marked it as a duplicate of 548814. Why is it invalid if python-indicate is required but doesn't seem to be installed by default (please excuse my ignorance, I am a newbie to bugs).
[18:39] <om26er> mdevenish, I dont know that either but was thinking to ask ken
[18:41] <persia> https://bugs.launchpad.net/ubuntu/+source/gwibber/+bug/548814/comments/21 indicates it *is* installed by default.
[18:41] <ubot4> Launchpad bug 548814 in gwibber (Ubuntu) (and 1 other project) "Shows 'setup broadcast accounts' even accounts set and running (affects: 31) (dups: 9) (heat: 202)" [Low,Invalid]
[18:42] <persia> If it's not, that's an issue that should be resolved, but perhaps not there.  Check the package Recommendations carefully: if it's truly missing, then it can be fixed in gwibber.  If it's not missing, one has to track down why it's not there by default, etc.
[18:42] <om26er> persia, its not in the live cd
[18:43] <persia> The Recommendation appears to be missing from gwibber according to my apt-cache.
[18:43] <persia> Maybe kenvandine is using some special version?
[18:44] <persia> But grab the source, and check debian/control: it may be trivial to fix.
[18:45] <om26er> persia, on it
[18:45]  * persia suspects a minor typo in debian/control
[18:49] <om26er> persia, its in the recommends only http://pastebin.org/139188
[18:49] <persia> Oh, it's in gwibber-service!
[18:50] <persia> Should it be in gwibber instead?
[18:54] <bencrisford> pedro_: nice work on the gimp bugs!  now only 56 open, before today im pretty sure it was nearer 70!
[19:00] <pedro_> bencrisford, thanks! . I still need to clean up that a little bit more, there's a few crashes that might be known upstream
[19:20] <Damascene> what is  "gs"?
[19:20] <Damascene> something related to printer?
[19:21] <yofel> ghostscript?
[19:22] <mrand> man gs
[19:22] <mrand> (it's a viewer)
[19:42] <kevin_barresi> can someone set the importance of #556721  to Low?
[19:43] <persia> bug #556721
[19:43] <ubot4> Launchpad bug 556721 in tryton-client (Ubuntu) "some buttons are covered by other widgets (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/556721
[19:43] <persia> why?
[19:43] <kevin_barresi> it has a small to moderate impact on non essential software
[19:45] <persia> done.
[19:45] <kevin_barresi> thank you
[19:45] <kamusin> hey om26er
[19:45] <om26er> kamusin, hey. you are on fire :)
[19:47] <kamusin> hehe always :), what do you think about bug 549817
[19:47] <ubot4> Launchpad bug 549817 in gwibber (Ubuntu) "Clicking notifications in drop down should take me to messages (affects: 3) (heat: 16)" [Undecided,New] https://launchpad.net/bugs/549817
[19:47] <kamusin> I not sure if can be marked as wishlist or low
[19:47] <om26er> kamusin, wishlist
[19:48] <om26er> kamusin, and only ubuntu task
[19:48] <kamusin> hehe , I think so
[19:49] <om26er> kamusin, might also be upstream?
[19:50] <kamusin> yep, would be nice too
[20:26] <psusi> hrm... I have a bug filed against dmraid that turns out to be because some users have old dmraid signatures on the disk that they don't really mean to be used.  This is a misconfiguration of the system so the bug is invalid but still users complain.  It might be a nice feature to have the installer offer the user the option of destroying the incorrect raid signatures,
[20:26] <psusi> so should I file a new bug against the installer as wishlist, or retitle and reassign the current one?
[20:52] <baptistemm> hello
[20:52] <baptistemm> What should I do to have bug 544150 being included (who should I cc ubuntu-release?)
[20:53] <ubot4> Launchpad bug 544150 in bluez (Ubuntu) "bluez should ship serial.conf (affects: 1) (heat: 6)" [Low,In progress] https://launchpad.net/bugs/544150
[21:26] <BUGabundo> \o
[21:33] <bbordwell> Hello, I am trying to get a backtrace on a crash in cheese but i can not seem to find the -dbg packages i need could someone help me?
[21:33] <bbordwell> http://paste.ubuntu.com/410229/
[21:36] <yofel> bbordwell: did you install the -dbgsym packages?
[21:37] <bbordwell> yofel, I did now :)
[21:38] <psusi> hrm... I have a bug filed against dmraid that turns out to be because some users have old dmraid signatures on the disk that they don't really mean to be used.  This is a misconfiguration of the system so the bug is invalid but still users complain.  It might be a nice feature to have the installer offer the user the option of destroying the incorrect raid signatures,
[21:38] <psusi> so should I file a new bug against the installer as wishlist, or retitle and reassign the current one?
[21:38] <bbordwell> yofel, well i just installed pkg-create-dbgsym
[21:40] <yofel> bbordwell: err... I don't think you need that, rather install the -dbgsym packages for the packages you need to get a good backtrace for, doesn't apport catch the crash
[21:40] <yofel> ?
[21:41] <bbordwell> yofel, no, well cheese does not have a -dbg package associated with it
[21:42] <yofel> bbordwell: install cheese-dbgsym?
[21:43] <bbordwell> !info cheese-dbgsym
[21:43] <ubot4> bbordwell: Package cheese-dbgsym does not exist in karmic
[21:43] <yofel> bbordwell: did you read https://wiki.ubuntu.com/DebuggingProgramCrash ?
[21:44] <yofel> -dbgsym packages aren't available in the default setup as usually only the apport-retracer needs them
[21:46] <bbordwell> yofel, ah ok I am trying it out. The only other backtrace i did was on nautilus and it had a -dbg package in the repositories
[21:51] <bbordwell> yofel, thanks
[21:51] <yofel> np
[22:29] <bbordwell> I feel that this bug is ready to be marked as triaged with an importance of low, could a member of BC please do so? https://bugs.launchpad.net/ubuntu/+source/cheese/+bug/556610
[22:29] <ubot4> Launchpad bug 556610 in cheese (Ubuntu) (and 1 other project) "cheese crashes if no camera is detected and a shot is taken (tried) (affects: 2) (heat: 10)" [Undecided,Confirmed]
[22:35] <crimsun> komputes: heh @ comment 8 in #553002
[22:36] <crimsun> silly cables :-)
[22:36] <komputes> crimsun: happened to me and robert on the same week end
[22:36] <komputes> frekin hdmi
[22:44] <mrand> bbordwell: done.  good job upstreaming.
[22:45] <bencrisford> thank you everyone who has participated in the edubuntu bug day so far today :)
[22:46] <bencrisford> if you haven't had a chance to check it out yet, even if you only have time to triage one bug, it will help