[01:26] honk [01:28] guys seriously [01:28] why is syncing so buggy? [01:29] exactly [01:29] seriously :/ [01:29] :'( [01:33] :'( [01:34] also contacts doesnt work here [01:37] dumped it today, I have been trying to get it to work for months now and it's just not reliable... haven't tried contacts but notes was a pain as well [01:37] yeah [01:37] notes doesnt work here [01:37] contact doesnt work [01:37] even syncing doesnt work [01:37] browsing web ... [01:37] so on [01:38] back to Dropbox for me, we'll see what 10.04 brings [01:39] yep yep [01:39] I'm going to other service [01:39] :3 [01:39] but I"ll try the next u1version [01:39] I think that on the next one (10.04) they will get everything right [01:39] let's hope [01:39] ;) [01:39] power of foss [01:40] how can I stop the ubuntusync daemon on lucid ? used ubuntuone-preferences to disconnect and keeps connecting from time to time I'd like to connect to ubuntuone when I need to connect and not beeing connected all the time [01:42] goodnight [01:42] the main problem is that u1 just updates when it wants [01:43] I wonder if theres like a cli command to force update [01:44] marcosroriz: it feels when I used windows when windows was doing the things he wanted when he wanted ... slowing things down [01:44] and this happens with my bandwidth... [01:44] I'd like to sync when I know I need to sync [01:45] so the only way to do is to block the ip address on the firewall .. [01:45] too bad.. [01:45] this does not happen with karmic .. [01:49] yeah [01:49] updated took 40 min here [01:49] and didnt update everything [01:49] some stuff isnt being updated [01:49] and when I change a file on my netbook for example he dont update [01:50] =/ [02:47] I give up [02:47] :/ [02:47] Something up with the ubuntu one web end? [02:48] yeah [02:48] everything just doesnt work [02:48] :/ [02:48] brb [02:48] hm, no word on what is going on? [03:07] hi, I just start using the application on iphone an I had one question. What is the username ? is it some sort of login or is it the email adress ? thanks [09:08] honk [09:45] greetings, humans! [10:07] morning [10:08] guys, I'm trying to test contacts sync but I got a "504 Gateway Time-out" after selecting Manufacturers on "my phone" web page [10:09] ping beuno ^^ [10:12] honk [10:12] migger, hi [10:12] rye: hi [10:14] I seem to have some general problems connecting and sync'ing with Ubuntu One... Anyone who can point me to an easily understandable faq or similar? [10:15] migger, hm, could you please describe the issue in more details, i.e. what distribution are you running, what package version is installed for ubuntuone-client, and whether contacts are syncing? [10:16] hi guys [10:16] rye, thx - I will gather some more info ;( [10:16] ;) [10:21] Does anybody know why on iPhone the Ubuntu one application doesn't work ? [10:36] honk [10:37] diverse_izzue, honk-reply [10:37] hi rye [10:37] i need some help. i updated from karmic to lucid yesterday [10:38] then after logging in i noticed that my ubuntuone-syncd was causing very high HD activity. iotop revealed that it was reading 20MB/s for many minutes [10:38] i think it's convinced that i want to have my entire pictures folder synched to U1, but i don't [10:38] diverse_izzue, could you please check how many files have you got in metadata dir? [10:38] rye, where is that dir? [10:38] diverse_izzue, find -type f ~/.local/share/ubuntuone/syncdaemon/fsm [10:40] rye, ~17000 [10:42] diverse_izzue, ok, what does u1sdtool --list-folders say (looking up the command now to be 100% sure) [10:45] rye, so far doesn't say much, but starts the syncdaemon which now is going crazy [10:45] diverse_izzue, ok, could you please navigate to the web interface and see whether you have any items in User Designated Folders ? [10:46] rye, i do, part of my pictures folder is there [10:46] i did at some point make a SUB folder of my pictures folder be synced, but not the whole folder [10:46] id=c040ec71-d7ad-40cd-91a6-89e67668a35f subscribed=True path=/home/hunzikea/Pictures [10:47] diverse_izzue, aha, so right now it synces compelte Pictures folder, and loads metadata for it [10:47] honk [10:47] rye, yes. but right-clicking on pictures and saying "stop syncing to u1" didn't have an effect [10:47] diverse_izzue, I believe the correct way is to unsubscribe Pictures and resubscribe the subdir [10:47] hmmm [10:47] truijllo, hi [10:47] diverse_izzue, trying to reproduce this... [10:48] hi rye, do you know why on iPhone the Ubuntu one application doesn't work ? [10:48] beuno, here? [10:50] maybe is busy :) [10:58] rye, unsubscribing from folder via e1sdtool caused a crash [10:58] diverse_izzue, crash of what kind? [10:58] diverse_izzue, could you please pastebin it/ [10:58] ? [10:59] course, http://paste.ubuntu.com/409938/ [10:59] rye ^ [10:59] diverse_izzue, and I believe syncdaemon is still causing high cpu/disk usage, right? [11:00] rye, yes [11:00] rye, it usually calms down after some 5 minutes when it's done with whatever it's been doing [11:01] diverse_izzue, when it calms down it starts performing metadata query, i.e. ask the server about the state of the things on its side and compare it to the local state [11:04] diverse_izzue, but in order to unsubscribe it should finish the metadata loading phase which lasts for quite some time due to a way it is handled and I am constantly poking the developers to make it CPU and hard drive friendly [11:08] rye, how can it tell it's over? [11:08] diverse_izzue, for now - could you please ping me once it stops eating the cpu and pastebin the output of u1sdtool --waiting-meta - that's the queue of all operations that it needs to perform [11:08] rye, it's done eating [11:08] diverse_izzue, ok, could you please pastebin the waiting-meta? [11:09] rye, http://paste.ubuntu.com/409942/ [11:10] hm [11:10] diverse_izzue, could you please run http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/utf8-filename-check.py as [11:10] diverse_izzue, utf8-filename-check.py ~/Pictures [11:11] you don't have any filenames with broken names [11:13] diverse_izzue, ok, utf8-filename-check.py ~/Ubuntu\ One [11:13] rye, same [11:13] diverse_izzue, apt-cache policy ubuntuone-client ? [11:14] 1.1.91-0ubuntu1 [11:28] diverse_izzue, could you please re-run u1sdtool --waiting-meta ? [11:38] duanedesign, are you able to run lxc with Lucid ? [11:45] what is the current U1 client version? [11:45] Synaptic gives me 1.0.3 [11:55] migger, 1.0.3 is the latest "stable" build for karmic [12:04] rye, thx [12:24] rye, i did, the result is the same [12:26] diverse_izzue, does --list-folders return only one line? [12:26] i.e. Pictures? [12:26] rye, yes, and it's the pictures folder [12:27] oh but it doesn't say subscribed=True anymore [12:27] id=c040ec71-d7ad-40cd-91a6-89e67668a35f subscribed= path=/home/hunzikea/Pictures [12:27] diverse_izzue, so it is unsubscribed now... :-/ [12:30] rye, so what's the bottom line? the actual bug is that the entire pictures folder got subscribed i guess [12:30] and then of course the crashes from u1sdtool [12:32] diverse_izzue, i am now checking what could cause the crash, but could you please check whether there is something in u1sdtool --waiting-content [12:33] rye, there's a lot, content from the pictures folder marked for operation='upload' [12:34] diverse_izzue, great, so it is now going to upload the files... could you please check whether the UDF is on the web ui? [12:35] rye, the pictures folder is shown on the web ui [12:48] rye: I have not tried yet with Lucid (LXC) [12:49] duanedesign, i believe my instance is starting but it dies immediately. I tried to do some serious work with UML but it looks like it is good only for testing, not production speed [12:49] duanedesign, thanks! [12:56] rye: here is a blog post by a good friend of mine over at the Beginners Team http://ln-s.net/5_9_ [12:56] duanedesign, yup, reading that, [12:56] thanks [12:57] :) [13:00] rye: i helped a user over the weekend. http://paste.ubuntu.com/409311/ what is line 255 telling us? [13:01] duanedesign, hm, PROTOCOL_ERROR during unlink... but that is during the server interaction.. hmmm [13:03] i thought it came at a weird time. [13:03] His issue was that only 30 of his 300 files were uploading [13:03] rye: but what is 'unlink' [13:04] duanedesign, remove [13:04] ok [13:04] duanedesign, file is marked as removed [13:11] hi de hi peeps [13:11] joshuahoover : are there problems with the funambol / syncml server? [13:12] i thought id give it a whizz on my bberry 9700 [13:12] synced fine yesterday :) but now just gives "generic error" [13:12] also does the choice of funambol mean we're going to get synced calendars, notes & to-dos at some point in the future? [13:13] it would make sense [13:14] thats what i'm hoping... i'll be able to ditch zimbra then [13:14] but.... any ideas on this "generic error" i'm getting???? [13:14] ive tried reinstalling the client and its not made any difference [13:15] is it just me? or are other people having the same problems? [13:15] no idea [13:16] rachaelb, checking with devs... [13:16] thanks rye [13:16] rachaelb, in my case my phone reports that there is authentication error [13:16] im just getting "generic error" whatever that means lol... could be authentication, but i cant find the logs in the blackberry file system :( [13:17] it *did* work fine yesterday, and then stopped about 11pm UTC [13:24] rachaelb, ok, passed the info to beuno [13:24] rye aha? [13:24] is there any more info i can provide? [13:24] https://one.ubuntu.com/phones/ times out, ... [13:24] hmm [13:25] rye, yes, that is the known problem :) [13:25] hi bueno [13:25] edge works [13:25] so its not me then? [13:25] hi rachaelb [13:25] and since my Motorolla does not write logs of ANY kind, my Authentication Failed message can be anything [13:25] rachaelb, what's your phone sync username? === teknico is now known as teknico_away [13:26] errrr... hold on one second..... [13:26] its 29067318 [13:29] cardinalfang :) [13:30] rachaelb, I found your sync in the log [13:31] with errors :) [13:31] oh dear :( [13:31] so whats the problem? thee or me???? [13:31] rachaelb, us [13:31] :-D [13:31] i always hate coming into a chat to say something isnt working in case im just being really, really dumb lol [13:32] <<<< not blonde btw, but i have my moments :p [13:33] heh [13:33] so, I will chase this === teknico_away is now known as teknico [13:33] thanks beuno! do you want me to file anything on launchpad? [13:34] no need, yes please, so I have a way of asking you for more information :) [13:34] ok... no probs... also one *minor* point... on the list of phones to choose from, the blackberry 9700 isnt listed - but it works (new version of the listed blackberry bold 9000) [13:35] what do you want me to file it under on launchpad? ubuntone? [13:35] rachaelb, ubuntuone-servers [13:36] and let me know what the bug # is, I'll add more information to it [13:36] ok will do it now [13:36] back in a moment [13:39] beuno its bug 556461 [13:39] Error: Could not parse data returned by Launchpad: list index out of range (https://launchpad.net/bugs/556461) [13:40] rachaelb, thank you! I think we found the proble, code is being written [13:40] fabulous :) [13:40] thank you for your time. [13:40] ive made the bug public btw [13:41] thanks for everything.... bye y'all [13:53] hias [13:54] I can't login over the iphone with the iphone app. Is there somewhere a solution in the net that I haven't found? Or is it a known bug ? [13:55] rodrigo_: hi. Any idea why "make test" might fail for couchdb-glib ? http://paste.ubuntu.com/410020/ [13:55] adiroiban, can you run it under gdb, plese? [13:55] adiroiban, gdb tests/.libs/test-couchdb-glib [13:56] also, if I try to get a CouchdbStructField and they unref it [13:56] i get a segfault [13:56] is there anyway of importing contacts? [13:57] ugh, I get it also [13:57] rodrigo_: http://paste.ubuntu.com/410021/ [13:57] adiroiban, using git master, right? [13:58] rodrigo_: yes... well, using bzr revno 175 ... but i think this is git master [13:59] lp:couchdb-glib [13:59] ok, I'm getting it also, looking [14:04] adiroiban, ok, I think it's because of the NULL argument to couchdb_session_new [14:04] adiroiban, I think we need to default to http://localhost:5984 (system couchdb) [14:06] adiroiban, yes, that's it [14:07] adiroiban, pushed to git master, please try again [14:08] adiroiban, it will try to connect to 127.0.0.1:5984 if the arg to couchdb_session_new is NULL === teknico is now known as teknico_away === teknico_away is now known as teknico [14:33] rodrigo_: back. updated. the test is still failing http://paste.ubuntu.com/410041/ [14:34] I take it I'm not the only one getting auth errors on the iphone app? [15:02] adiroiban, now it aborts because the test fails, unless you have the system wide couchdb running [15:02] adiroiban, run it under gdb to be sure, please [15:03] hey beuno, I hope you are not being flooded by the same kind of question I am going to ask, because it sounds really stupid [this question I have] [15:04] beuno: to use this new contact sync feature, I would login using my launchpad/Ubuntu One account, isn't that right? [15:04] cypherbios, hi! [15:05] cypherbios, no, you need to generate a user/pass in: https://one.ubuntu.com/phones/ [15:05] which, may timeout as we're currently experiencing some heavy load :) [15:05] beuno: ohh, that explains a lot :) [15:06] beuno: sorry, but is that mentioned somewhere else and I skipped? [15:06] I must have missed that part [15:06] cypherbios, it should have been, but, where did you read about it? [15:06] :) [15:06] maybe our docs are wrong [15:07] beuno: on the Fridge and on the Wiki (on iTunes app description too) [15:08] beuno: I think it would be a good idea to add this link you gave me right into this page: https://wiki.ubuntu.com/UbuntuOne/PhoneSync/FAQ [15:09] cypherbios, I will [15:09] did you read: https://wiki.ubuntu.com/UbuntuOne/PhoneSync/ [15:10] beuno: no. not really [15:10] beuno: I see where I got it wrong now :) [15:11] beuno: thank you very much, I really appreciate that. [15:11] cypherbios, you're very welcome, and thanks for this feedback, it's veru useful [15:12] cypherbios, also, let me know how it goes, and if you can, fill in the test case :) [15:13] beuno: I will do that for sure! [15:14] beuno: as soon as I get to create my account, of course :) I guess the Planet effect is overloading your servers right now [15:15] cypherbios, it is, I'm sorry about that. We're trying to get it back on it's feet [15:17] beuno: that is OK, as a sysadmin, I think I understand that. I will check back later today [15:18] cypherbios, thanks! [15:29] hi everybody, I not able to connect to ubuntuone in my lucid desktop, I have no token in the ring [15:43] Korcia: opening Me Menu > Ubuntu One does not prompt you to add your computer? [15:43] no [15:43] I have not found any bug in launchpad with this situation [15:44] Korcia: if you go to https://one.ubuntu.com/account/machines/ and your computer is still listed, select it and choose remove [15:45] I have done it already [15:47] Korcia: ok [15:49] Korcia: you can force it to authorize with: u1sync --authorize [15:53] I am going to try [15:59] duanedesign: I get a gnomekeyring.IOError [16:01] hmmm. ok [16:06] rye: ping^^ [16:09] Korcia, are you able to run http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/desktopcouch-futon.py ? [16:11] I'm going to check, I just add log_level = DEBUG in syncdaemon.conf so I can get more information [16:11] Korcia, if ioerror happens with keyring that script would fail as well [16:13] It worked desktopcouch, I can see couchDB [16:15] what should I do in CouchDB, ? [16:25] beuno: the updated description is now live in the App Store. it contains URLs for testing information. [16:26] mattgriffin, rock. Will keep my eye on the logs, thanks [16:26] beuno: you're welcome :) [16:34] I get this line in syncdaemon,log [16:34] ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: ; queues: metadata: 1; content: 1; hash: 0, fsm-cache: hit=85 miss=2) [16:35] Korcia: that's correct [16:36] Korcia: you need to explicitely request to connect now [16:36] Korcia: from System -> Preferences -> Ubuntu One Preferences -> second tab named Devices -> Connect [16:37] but in devices my pc is identified as [16:38] dobey: is that correct ^? [16:40] Korcia: do you have the Connect button enabled? [16:41] I did, now I don't 'cause I click on it [16:42] incredible via web I am able to upload files to my ubuntuone [16:45] ubuntuone.SyncDaemon.ActionQueue - INFO - Not enough space for upload 412 bytes (available: None) [16:46] Korcia: :-/ [16:48] this is really strange I have two more pcs, one with karmic and another one with lucid and ubuntuone works [16:49] in this pc I did a fresh installation with lucid beta 1 === kklimonda|G1 is now known as kklimonda [16:54] How long does it usually take before stuff gets from the music store onto my Ubuntu One storage? First time I did it, it started almost immediately and was done after (I'm guessing) 20 minutes. This time, it's been half an hour and it hasn't started yet. [16:55] Korcia: local machine means you have removed all your devices [16:56] Hmm... Although the amount of storage listed on the ubuntu one web interface has gone up by > 100 MB. So maybe I just need to kick the sync daemon? [16:56] Korcia: but you still have a token. [16:57] Hmm... No, it has already created the directories, so it the communication is up. [16:58] there is no device in this machine because this is a new installation, but I have never been abled to connect to ubuntuone [16:59] I can't see any ubuntuone token in the keyring [16:59] Korcia: when you go to Open Applications->Accessories->Passwords and Encryption Keys and click the arrow next to password:Default there is no [17:00] there are the token for my imaps accounts another one for gwibber anther one for the calendar and tow Desktop Couch user auth [17:00] soren: it does the directories first then the music. So it is probablly working on it, just a bit slow [17:01] two Desktop Couch user auth [17:01] Korcia: yeah thats right. Those are fine [17:01] duanedesign: Yes, I figured that much :) [17:01] soren: he he [17:02] duanedesign: I'm just curious how long to expect it to take. If I know it'll take a few hours, that's better than not knowing. [17:02] I am always good at stating the obvious [17:04] one thing, if I click on Manage account in the Ubuntu One preferences, it goes directly to my ubuntuone account, I mean, I don't need to enter my user neither passw [17:05] but the name of the account in ubuntu one preferences is unkown, email is unknown and current plan unknown [17:06] and status disconnected even though the connect button is greyed [17:11] Yay, there it goes. [17:15] soren: ahh good === beuno is now known as beuno-lunch [18:01] nessita: depennds on definition of 'now' i guess [18:06] /n [18:14] hi again [18:15] well, now I can connect to ubuntuone but it is sync forever [18:15] in fact it doesn't sync [18:19] rodrigo_: hi. do you have time to review this branch or should I find another reviewer? https://code.edge.launchpad.net/~adiroiban/couchdb-glib/couchdb-test-setup/+merge/22886 [18:19] rye: ping [18:20] pgraner, pong [18:20] rye: hey I finally got U1 working, it took blowing my $HOME dir away and re-setting up U1 [18:20] pgraner, i now do pretty much the same [18:21] well, finally it's sync but it is incredibly slow, I have just 8 MB to sync [18:21] rye: the only issue I have now is that it takes 3+ hours to sync a few hundred kb [18:23] adiroiban, reviewing it [18:23] rye: also can you tell me how a rename of a file on the client works? It seems that it deletes it form the server then schedules a new upload to the server? [18:24] pgraner, in case syncdaemon is running during the rename it receives rename event, in case it was renamed when syncdaemon was not running then yes, it does what you said [18:24] nessita, right ^ ? [18:24] rye: thats not the behavior I'm observing [18:25] rye: I'm on the phone [18:25] onesec === beuno-lunch is now known as beuno [18:35] Heyas folks. I'm trying to sync my wife's iphone contacts w/ https://synccml.one.ubuntu.com using the email addy I'd used to sign up w/ ubuntuone as username. The log is "Error in preparing sync: client not authenticated" Google doesn't offer any real help, so does anyone have suggestions? [18:35] sdk__: You'll need to use the credentials you get after adding your phone here: https://one.ubuntu.com/phones/ [18:35] Sorry for the n00b question here, but the Ubuntu faqs also leave somethign to be desired. [18:36] AHAH! Thanks! [18:36] sdk__: It's confusing as is, sorry about that. We'll get some clearer interface up shortly :) [18:36] No worries man, for sure.. hence teh term 'alpha', right? [18:36] sdk__: :D [18:39] I've been running Deb unstable for 12 years, I think I can handle some flakiness. ;) Any way I can help btw? I saw the notice for no bug reports, makes sense.. how about submissions for the sorts of questions I'm asking. Is there a wiki I can add to? [18:39] sdk__, hi [18:39] quick question [18:39] how did you find out about the phone sync service [18:39] we have: https://wiki.ubuntu.com/UbuntuOne/PhoneSync/ [18:39] which explains it all [18:40] so we're trying to figure out where people came from, to see what we missed [18:40] also, the creation og new users seems to be lagged, so it may be close to unusable at the moment :) [18:40] beuno: Slashdot. [18:41] sdk__, among many others, yes [18:42] brb, have to go to mtg.. 20 mins. [18:42] sdk__, thanks [18:50] back. bigboss decided she wanted to have extended lunch. :) [18:51] Heh, you guys are getting hammered, I take it? [18:55] sdk__: must be nice (extended lunch :P) [18:56] duanedesign: Heh, yeah. It's a beautiful afternoon here (phila) and "a lunch meeting ran overtime" [19:03] sdk__: same here (nice day) hard to stay indoors [19:04] Hello, I have a question about deploying Ubuntu on Ubuntu Sever One, you can sync from console? [19:05] Sory, i translate with google translate lolol [19:10] pcapeluto: as far as i know We do not have a complete command line utility that will allow you to use Ubuntu One headless. We plan on eventually providing this but do not have that now. [19:14] Well, I thought so, had looked everywhere but I had no answers, thank you very much, I read on a blog that was working in a client version of Windows, what stage is this development? [19:45] I have a purchase from the music store that has never downloaded, remains in "transferring to ubuntu one storage", 7digital via the help link, isn't helping, how to retrieve this purchase? [19:49] amblin: it has not shown up in your online storage yet? How long has it been? [19:49] days [19:50] part of a larger purchase, the rest of the tracks are downloaded [19:50] amblin: :( ugh [19:51] 7digital's automated response is, "redownload from your locker" umm [19:51] bdmurray was just saying something similar over in #u1msbeta [19:55] rye: problems with the U1MS where or who should the user see about help. This is from the store to online storage, not storage to desktop [20:07] duanedesign, we need rodrigo/aquarious to get more info [20:18] statik, ping [20:30] hi [20:31] honk [20:31] cleint synced but in the web interface I don't see it [20:32] (karmic, kde3 from pearsoncomputing) [20:33] DexterF, ok, the file exists locally but not on the web ui, right? could you please run u1sdtool --info=$full_path_to_the_file [20:34] DexterF, and post the output to !pastebin [20:34] http://pastebin.ca/1857304 [20:34] ^rye [20:35] DexterF, it looks like the file has actually synced. What browser are you using to access web ui? [20:36] opera 10 [20:37] lemme try FF [20:38] DexterF, bug #453418 and the real issue with that bug is that the actual reason of failure is not known - no errors, opera silently does nothing :( [20:38] Launchpad bug 453418 in ubuntuone-servers "files not seen in opera browser" [Medium,Triaged] https://launchpad.net/bugs/453418 [20:38] :| [20:38] confirmed. FF displays them. [20:44] think I'll drop the opera folsk a line on this [20:44] *folks even [21:03] Does anyone know if there are plans to support publishing free podcasts (or at least podcast feeds) via Ubuntu One or is it strictly for music? === ubott2 is now known as ubottu [21:13] really, 504 timeouts? you are running u1 on old P3s connected though adsl? :P [21:14] and just when I was going to try contact syncing :/ [21:17] slashdot makes it feel like P3s, yes [21:19] So, one thing that to me seems completely absent from all this talk about phone syncing is... How do I do it? Somewhere it says something about "after you've added you phone to the service"... but how do I do that? [21:19] Does it support Android phones? [21:20] soren, https://wiki.ubuntu.com/UbuntuOne/PhoneSync/ [21:21] you go to /phones [21:21] which is down atm [21:21] A ha! [21:21] :) [21:21] * soren has been clicking around, but never reached that page. [21:22] beuno: to clarify my problem from yesterday, the failure occurs syncing thunderbird 3 not syncing the iPhone [21:23] bac, that's great news, because the tb plugin has great logs [21:23] beuno: really? where are they? [21:24] bac, Tools > Funambol sync > Tools > Logging > Log > View log [21:24] you can set it to "debug" if you're extra nice [21:36] beuno: log file with debugging doesn't show anything unusual [21:37] bac, just blows up? or just doesn't do what you expect it to? [21:37] beuno: after 10 seconds or so, tbird goes sickly grey and then a few seconds later crashes [21:38] bac, ah, right [21:38] so, the funambol plugin for tb3 is still pretty in development [21:39] beuno: ok. i reported the crash yesterday via apport and it is https://bugs.edge.launchpad.net/ubuntu/+source/thunderbird/+bug/555909 [21:39] Error: Could not parse data returned by Launchpad: list index out of range (https://launchpad.net/bugs/555909) [21:39] hmm, no that's not it [21:40] no, that's the right bug, but it is private [21:40] bac, it's more likely a bug in the extension [22:03] hi all - i am unable to launch ubuntu-one - all packages are installed - Failed to execute child process "ubuntuone-client-applet" (No such file or directory) - hints & tips anyone? [22:04] monkey_dust: how are you trying to launch ubuntu one? [22:37] joshuahoover, the easy way, Applications > Internet > Ubuntu One [22:37] monkey_dust: and you see that error? [22:37] monkey_dust: did you recently update? [22:38] i update regularly [22:38] monkey_dust: what version of ubuntu? [22:38] 10.04, unstable [22:39] joshuahoover, can that be the problem? [22:40] monkey_dust: no, that shouldn't be a problem...the error you're getting is one that i would expect a user of jaunty or karmic to get when they upgrade to the latest ppa client which replaces ubuntuone-client-applet [22:40] monkey_dust: can you try the following on a command line: killall ubuntuone-client-applet ubuntuone-syncdaemon [22:41] monkey_dust: then try to open system->preferences->ubuntu one and let me know what happens [22:41] joshuahoover, i prefer not to use ppa's, i read on this very support channel, that ppa's can be used to put malware on a user's machine [22:41] joshuahoover, it shows the preferences [22:42] monkey_dust: ok, if you click on the devices tab, can do you have the option to click the "connect" button there? [22:42] i mean: ubuntu one preferences [22:43] joshuahoover, there's no connect button, it shows two /usr/lib/python errors [22:45] have to go, tnx for the help tho :) [22:45] monkey_dust: ok, close the preferences, and then delete the ~/.config/ubuntuone/syncdaemon.conf file [22:45] monkey_dust: once you do that, you'll likely need to run: killall ubuntuone-syncdaemon