=== cpg is now known as cpg|away === cpg|away is now known as cpg === cpg is now known as cpg|away === cpg|away is now known as cpg [08:25] vds: Ping [09:11] PaulGit: pong [09:16] I folks, I mistakenly signed up for services on the wrong account, and two days ago requested correction of this with no reply... [09:21] vds: I have added some new logs to bug, I have left phone and thunderbird as is just in case you want be to check anything, but it does look like U1 is adding dupe [09:22] PaulGit: thanks! I'll take a look, now we also have new logs and log tools ready, I don't think they are in production already but will be very soon [09:33] vds: Great! Just ping me if you need me to do anything! [09:39] PaulGit: yes, from the logs looks like U1 is sending you the contact two times, that's pretty strange. I'll check if the new logs will be deployed today and let you know, thanks a lot! === cpg is now known as cpg|away [09:46] vds: No problem, I'm here to help anyway I can! [10:35] hey guys [10:35] can anyone help me get connected? [10:42] leighman, hi, what is your distribution version? [10:46] Lucid [10:46] tho it didn't work in the Karmic I've upgraded from either :P [10:47] leighman, could you please pastebin the output of u1sdtool --status ? [10:51] http://ubuntu.pastebin.com/UUX1RQWx [11:05] leighman, ok, basically you need to connect, could you please try running u1sdtool --connect ? [11:05] leighman, one more, what's the content of ~/.config/ubuntuone/syncdaemon.conf ? [11:07] [bandwidth_throttling] [11:07] read_limit = 2097152 [11:07] write_limit = 2097152 [11:07] on = False [11:07] u1sdtool --connect just appears to run [11:07] no error message [11:09] leighman, ok, what's the u1sdtool --status now? [11:10] same as before [11:13] leighman, ok, could you please pastebin the contents of ~/.cache/ubuntuone/log/syncdaemon.log ? === cpg|away is now known as cpg === cpg is now known as cpg|away [11:24] http://home.leighman.operaunite.com/tempbin/?id=0&pass=TLWnSAN9uc3e&act=show [11:29] thanks for your help, btw [11:30] leighman, hm, are you running anything as root ? ... it looks like it did not receive the request to connect [11:31] ah, no [11:31] ok, it got the request, but it did not attempt to [11:32] leighman, ok, let's try from clear start - u1sdtool -q should force it to quit [11:32] ok [11:35] leighman, after that could you please run u1sdtool --connect - that will start syncdaemon and force connection... Btw, is any of your machines listed on https://one.ubuntu.com/account/machines/ [11:36] it says I haven't added any devices there [11:37] okay [11:37] did that [11:37] my Ubuntu One folder still has a sad cloud :P [11:39] u1sdtool --status same as ever :/ [11:42] leighman, what is your default browser? [11:42] opera [11:42] leighman, could you please tell the version? [11:43] on set as default is 10.10 [11:45] the one* [11:51] leighman, ok, checking whether this is an issue ... and whether opera still block OAuth [11:57] nothing seems to happen with default browser set to Chromium either [12:12] leighman, could you please try running ubuntuone-preferences from the terminal [12:13] it loads [12:13] hm, browser window does not get opened with opera...hmmm [12:17] when? [12:18] leighman, do you have firefox installed? [12:19] nope :P [12:21] okay, I do now === teknico is now known as teknico_away [12:26] rye: sorry missed if you said anything, got disconnected [12:29] leighman, could you please try switching the browser to firefox for the moment, it looks like process handling has some problem with opera at the moment :-/ [12:29] and as you say, chromium (need to check this) [12:31] okay, and run? [12:36] no browser windows seem to be opening ever :( [12:42] morning all [12:44] leighman, before you re-run, could you please kill ubuntuone-login process [12:44] leighman, killall ubuntuone-login and u1sdtool -q [12:44] and preferencse - killall ubuntuone-preferences [12:52] that seems to have worked! [12:53] leighman, ok, chromium failed because ubuntuone-login still was trying to make opera work [12:53] hm [12:54] hmm, well, the Ubuntu One folder is still sad [12:54] yeh [12:54] something is definitely wrong with 10 version... [12:54] leighman, you have added machine, right? [12:54] yeh [12:54] leighman, what's u1sdtool --status now ? [12:55] State: QUEUE_MANAGER [12:55] connection: With User With Network [12:55] description: processing queues [12:55] is_connected: True [12:55] is_error: False [12:55] is_online: True [12:55] queues: WORKING_ON_METADATA [12:55] leighman, ok, it is processing queues now, so it should finish eventually, you can see the queues via u1sdtool --waiting-meta and u1sdtool --waiting-content for the time being [12:56] * rye goes away for an hour... === gnomefreak76 is now known as gnomefreak [13:22] * rye[mobile] uses teredo, wow, that's something awesome, I can access my IPv6 machines even w/o setting up the tunnel [13:22] :) === rye[mobile] is now known as mobile_rye === issyl0_ is now known as issyl0 === joshuahoover1 is now known as joshuahoover [14:30] A bug where a user is trying to use Ubuntu One with the Root account would get a Status of 'Wont Fix'? [14:31] duanedesign, No one should be using root for anything network related unless it is a 100% necessity. ^^; === teknico_away is now known as teknico [14:34] Emry: absolutely. There seems to be a small percentage of users that run Ubuntu as Root user. [14:35] I try and politely educate them and point them to wiki pages explaining Root/sudo [14:36] duanedesign, :) I think it is important for them to understand WHY Linux doesn't normally get viruses (and how running as root pretty much nullifies that effect). [14:37] In order to get the same impact as a sudo user, the user has to manage to jack themselves up twice, compared to the once it would take as root. ^^;; [14:40] Emry, i believe it is "What could happen? why do I need another user on my machine, I am the king of the mountain... etc." [14:41] or, "I do not like remembering passwords"... password-less root login === facundobatista_ is now known as facundobatista [14:42] rye O.o Passwordless root is like... I could never bring myself to do that to a machine. ^^; [14:43] Emry, password-less root machine is a paperweight :) [14:43] rye, as I understand it running U1 as root is not a supported feature and there are no current plans to make it one. [14:43] duanedesign, well, frankly speaking i have never tried to do such thing, and yes, syncdaemon complains in logs if it is asked to be running as root [14:44] rye: I am trying to take care of the handful of bugs out there related to users running Ubuntu One as the root user. [14:45] i was going to set the status to 'won't fix' [14:45] well, yes, i believe that we will not add support for god mode [14:49] verterok, regarding the patches to preferences app - was any of them committed? [14:49] rye: yeap, it's in trunk === teknico is now known as teknico_away [14:50] verterok, aha, and will this code be used for Lucid stock version? [14:50] verterok, please please please please ? [14:51] rye: I think so, but I'm not 100% sure === starshiptrooper is now known as apachelogger [15:13] duanedesign, :P That makes sense to me. ^_^ Perhaps suggest they try the same thing as a non-root user and report their findings then. ^_^ [15:15] Many Linux programs are relatively dummy proof... But they complain like heck if you try to be a dummy. :P === teknico_away is now known as teknico [16:46] /whois facundobatista facundobatista [16:47] pedronis, hi Samuele! [16:47] hi [16:47] sorry === apachelogger is now known as starshiptrooper === beuno is now known as beuno-lunch [17:25] I have logged in to Ubuntu One site, tried to connect through the "bubble" in the top right panel, added the machine, but I can't connect. Should I file a bug, or is there something I'm missing? The instructions are somewhat old. [17:28] hello OttifantSir [17:28] Hello duanedesign. Any tips? [17:29] OttifantSir: are you running Karmic? [17:29] Oh, sorry, I forgot that part. No, I'm running 10.04 beta 2 [17:30] OttifantSir: what happens when you launch Ubuntu One from the Me Menu? [17:31] the first time you launch Ubuntu One it should take you to the website to add your computer [17:33] I get the client up and running, the Account tab says unknown in every field, and the links. Units says , Services have File Synch and Music Download checked. I've added the computer, but it still won't connect. No error message at all, just won't [17:34] OttifantSir: ok [17:35] I just looked at a tab in Firefox, and it said it couldn't connect to localhost:56265. Do I need to open that port for any services? [17:35] OttifantSir: no you do not [17:37] do you see your device listed at https://one.ubuntu.com/account/machines/ [17:39] Could it be because I've added this machine before through 9.04? That I need to re-add my machines? [17:39] 'cause I have never really gotten One to work [17:40] And this machine is currently listed as added to the "cloud" [17:43] OttifantSir: Do you have any sort of script blocking software enabled in Firefox like NoScript or are behingd a Proxy Server? [18:00] OttifantSir: Can you paste your ~/.cache/ubuntuone/log/oauth-login.log at http://paste.ubuntu.com [18:02] OttifantSir: also i wasnt sure if you saw mt question but are you behind a Proxy or do you use a script blocking software like NoScript? [18:03] Yes, I have NoScript installed, but I am not behind a proxy, unless wireless network counts [18:04] OttifantSir: ok, noScript can prevent U1 from setting up properly [18:06] It may also be that something isn't right here. Can't open Nautilus, Thunar, Thunderbird or Firefox. Have to do a reboot because killing the processes doesn't work. See you later if I must [18:06] OttifantSir: https://answers.edge.launchpad.net/ubuntuone-client/+faq/957 [18:07] that is a faq for working with noScript [18:14] duanedesign: Which file was it you wanted to see again? And please, if you could be bothered, the link? [18:14] OttifantSir: Can you paste your ~/.cache/ubuntuone/log/oauth-login.log at http://paste.ubuntu.com [18:15] https://answers.edge.launchpad.net/ubuntuone-client/+faq/957 that is a faq for working with noScript [18:16] This is the file: http://paste.ubuntu.com/415080/ [18:17] OttifantSir: ok [18:18] OttifantSir: lets get noScript cooperating with one.ubuntu.com and then try and redo you authorization process [18:19] duanedesign, there is one more no-script "feature" that prevents ubuntuone from working - Sanitize suspicious URLS [18:19] I've done the ABE in the USER-selection of NoScript, not SYSTEM. [18:19] Never even heard of that part of NS [18:20] duanedesign, well, it breaks openid compeltely, becase it translates all openid.user parameters to OPENid.user, "preventing" open() calls and breaking openid auth [18:20] So, how do I change that? Got NS-settings open [18:21] OttifantSir: ABE > SYSTEM [18:21] I'm there [18:22] Site LOCAL [18:22] Accept from LOCAL [18:22] Accept GET from one.ubuntu.com [18:22] Deny [18:22] I think the 3rd line is the only change [18:23] Yup. [18:23] Done [18:23] rye: is there a workaround for the sanitizesuspicious URL's [18:24] Try to connect? [18:25] duanedesign, that's my bug - https://bugs.launchpad.net/ubuntuone-servers/+bug/526415 [18:25] Launchpad bug 526415 in mozilla-noscript "Cannot login to one.ubuntu.com with Ubuntu SSO account with NoScript XSS protection" [Undecided,New] [18:25] OttifantSir: I think we will have to reauthorize your computer [18:26] I've already deleted the authorizations for it, so now I'll turn off XSS in NS for the time being? [18:27] OttifantSir: i havent read all the bug this might not affect us. [18:28] Opening the Me Menu-choice... [18:28] Open Applications->Accessories->Passwords and Encryption Keys === beuno-lunch is now known as beuno [18:28] Opened Passwords [18:29] OttifantSir: Click on the arrow next to "Passwords" [18:29] Got network passwords, IM-passwords, login-passwords, etc [18:29] do you see the Ubuntu One token [18:29] No One token [18:29] ok then you can close that [18:30] Go to https://one.ubuntu.com/account/machines/ [18:30] Click on the checkbox next to your computer and select 'remove selected computer' [18:31] Already done that [18:31] now when you open Ubuntu One a web page should open, prompting you to add your computer to your Ubuntu One account [18:34] also looking at your log it appears firefox might not be set as your default browser [18:34] looks like it is trying to open galeon [18:35] OK, got the machine reauthorized, but nothing has changed [18:36] Wait, I got a new option [18:36] To install Firefox extension [18:36] that is to sync bookmarks [18:37] I get timeout errors every other time I try to go to one.ubuntu.com [18:37] are you using firefox? [18:38] Yes. But now, at least the client says it's syncing [18:38] Will have to see what happens, if anything [18:38] Name, e-mail and Plan still says Unknown though [18:38] OttifantSir: under Account tab does you name .... [18:39] read my mind :) [18:41] did firefox launch when you ran Ubuntu One after deleting your machine and token [18:41] It launched a site after a while [18:42] Now I can see that I'm my only contact, that the folder is empty, and that I have no notes, but the client still is syncing, so I got that off the site [18:42] so firefox is your default browser undder System->Preferences->Preferred Applications [18:42] Yup. [18:43] System Monitor says ubuntuone-syncdaemon has a poll_schedule_timeout [18:43] So does ubuntuone_preferences [18:44] To be honest, so does about 85% of everything running [18:44] has the Ubuntu One Token shown up under Applications->Accessories->Passwords and Encryption Keys [18:45] I'll hang back on Ubuntu One until 10.04 is released properly [18:45] I knew there would be problems, and as I have never used One, it's not something I'll miss in a hurry [18:45] Thanks for your help [18:46] It seems beta-testing isn't as much fun as I thought [18:46] OttifantSir: if you would like you can ask rye he is always here and more than happy to help as well [18:46] Thanks for your help [18:46] np [18:46] I just wanted to see if there was something I could do this time around. [18:48] OttifantSir: well there might be. If you are game I would poke one of the devs and see if they can help you. [18:48] timeout errors? [18:49] yes while trying to access the site [18:49] the Token wasnt showing up in Passwords and Encryption [18:50] and Name, Email, PLan all say Unknown [18:51] Well, now it has finished syncing, but still Unknowns, and still poll_schedule_timeout on ubuntuone_syncdaemon and apx 70-80% of all things running on my machine [19:00] OttifantSir: I did a ps -elf | grep poll_s| wc -l I have 118 poll_schedule_timeout's so i think that is OK [19:02] OK. It's just not what I'm used to seeing. futex_wait, rpc_wait_bit_killable, worker_thread and a whole lot of others, I've seen often, but not poll_schedule_timeout. But apart from Thunderbird, things are working ATM, so I guess it's OK. [19:02] OttifantSir: i was just looking on the forums a lot of other people were saying the same thing. Must be new [19:02] OttifantSir, could you please quit the preferences application (killall ubuntuone-preferences) and start it again? [19:03] What I hoped, duanedesign [19:03] rye, it's closed ATM [19:03] duanedesign, OttifantSir, btw, what's the version of the client? [19:03] No thread in System Monitor [19:04] rye, 1.1.91-0ubuntu1 [19:05] OttifantSir, it is closed, but may be still loaded in memory, could you please doublecheck that? [19:05] It's gone from System Monitor [19:06] I got ubuntuone_syncdaemon, but not preferences [19:06] And I've shown All Processes, not just My Processes === starshiptrooper is now known as apachelogger === teknico is now known as teknico_away [21:02] urbanape, a question regarding the branch [21:03] urbanape, ubuntuone-servers - in case i enter some cyrillic info, upon save the view does not switch to that new contact [21:04] urbanape, i.e. the contact is opened, but the contact is not brought into the view in sidebar [21:04] that's existing behavior, and wasn't dealt with in this branch [21:05] I don't recall if beuno has a bug open for that behavior [21:05] I don't think I do [21:05] it was bundled into the ajaxification [21:06] urbanape, ok, NOTTHISBUG :) [21:06] exactly [21:08] I'm getting "There was a (temporary) problem getting your list of purchased songs. Please wait a short time and then try again, or return to the music store." when accessing "My Downloads" from the store, but I can't find anyone else with the same problem :( [21:26] is the list of free downloads still around so as to safely test the store? [21:49] topyli: for the us, the list of free song downloads can be found here: http://us.7digital.com/cms/free-downloads-usa/free-downloads.aspx [21:50] ah. thank's but i'm not US, i'm THEM :) === joshuahoover1 is now known as joshuahoover [22:22] is there a way to get the music store working in ubuntu 9.10? [22:24] rapha: it might be possible but we only support lucid [22:24] joshuahoover: okay - and you probably won't ever support pre-lucid releases i take it? [22:25] rapha: no, we don't have plans to, especially since lucid is a long term support release [22:26] okay [22:26] well it woulda been nice [22:26] but then i guess thats just the way it is [22:26] better use your time implementing a UbuntuOne Music Store Wishlist [22:26] so i can save all the stuff i wanna have but dont have money to buy right now :-) [22:26] rapha: :) [22:27] (srsly, consider this a feature request!! :-)) ) [22:47] rockstar == sabdfl incognito? :-] [22:52] rapha, no, not at all. I'm sure sabdfl would be insulted to hear that. :) [22:52] rockstar: at least he seems to be employing you :) [22:52] rapha, indeed. [22:53] rockstar: u work for canonical? :) [22:54] 23:49 -!- rockstar [~rockstar@canonical/launchpad/rockstar] has joined #ubuntuone [22:54] this means, he is i presume :D [22:54] just wanted to hear that enthusiastic "indeed! :)" [22:54] lol [22:54] ;> [22:54] it didnt even sound quite as enthusiastic as one would have assumed ... [22:55] well.. it didn't, because there was none xD [22:55] * mkarnicki pokes rockstar [22:56] mkarnicki, sorry, on the phone. Yes, I work for Canonical. [22:56] rapha: i know it's not U1 related - how can i set the ircname as u have in /whois ? [22:56] (not on Ubuntu One, I can't help there) [22:57] rockstar: no probs, I thought so :) what do you do exactly, if I may ask? :) [22:57] mkarnicki, launchpad-code [22:57] rockstar: so.. you're a regular employee, for real? [22:58] I'd like to work for canonical one day *_* [22:58] soon I'll be more active around U1, perhaps in few months I could join ubuntu developers team [22:59] Hey guys, I've been stuck for a few weeks in a cycle of tomboy notes fail, and I don't know how to escape! [22:59] enough of this daydreaming xD [22:59] * mkarnicki shuts up [22:59] vladanian: what seems to be the problem? [22:59] mkarnicki: you will have to go to #freenode and ask them for a cloak ... but be patient they have a lot to do, and it's rly a nicety of them if they do give you one [23:00] mkarnicki: an "unaffiliated" cloak its called if i right remember [23:00] joshuahoover, I keep getting sync failed messages, and lots of (old) and (old) 1 and (old) 2 dupes [23:00] rockstar: mkarnicki's daydreams aside, do canonical even hire ppl, or are you "full"? [23:01] rapha: i see. but what I meant was that I could see your name and surname there nicely, and my account (mkarnicki) is missing my name [23:01] I don't know what to do to get on track again [23:01] vladanian: ok, can you quit tomboy and then run the following command in a terminal session? tomboy --debug > ~/tomboy_debug.log [23:02] rapha: I'm not planning to wait for a free work place :D one day they're gonna want me! *laughs with a low voice* [23:02] vladanian: then open ~/tomboy_debug.log and paste it to http://paste.ubuntu.com/ and post the url here [23:03] joshuahoover, thanks, will do [23:05] rapha: http://webapps.ubuntu.com/employment/ [23:07] joshuahoover, hmm, tomboy doesn't want to start -- that command just ended silently after a few minutes [23:08] vladanian: hmmm... try just: tomboy [23:08] vladanian: does that open tomboy? [23:09] joshuahoover, no, I've actually run into this before while troubleshooting this. After I get a sync error, tomboy becomes unresponsive, and I have to kill it to stop it. Then it doesn't want to start again until a reboot [23:10] vladanian: that's strange...what version of ubuntu are you using? [23:12] joshuahoover, sorry -- it's running now -- maybe it took some time for part of it to finish dying. I'm on lucid 64 bit with all updates applied [23:14] vladanian: ok...were you able to start it with the original command? tomboy --debug > ~/tomboy_debug.log [23:14] vladanian: i need to see some debug info to see what the cause of the problem might be [23:15] vladanian: you can also try setting up tomboy sync again, to see if that solves the problem [23:15] joshuahoover, here it is -- just looking over what I was pasting: http://paste.ubuntu.com/415219/ [23:16] vladanian: you can do that by removing your computer from your account at https://one.ubuntu.com/account/machines/ and then clearing out your sync setup in tomboy [23:16] joshuahoover, I've done that a number of times [23:17] But I have more than one machine [23:18] vladanian: ok, i don't think that's going to help you anyway now that i can see the error [23:18] joshuahoover, is there an offending note I can delete? [23:20] vladanian: possibly 'hot toddy' but i need to create a bug report and have one of the devs look at it to see why the error may be occuring [23:21] joshuahoover, ok, I'll try deleting that one. I've synced this set of notes many times during different parts of the u1 dev process [23:21] vladanian: yeah, and the error is vague to me but hoping it makes more sense to the guys who work on notes sync :) [23:27] vladanian: i filed the following bug report #564262 ...can you subscribe to it so you are notified of any updates? i will ping the devs first thing tomorrow about this [23:27] joshuahoover, thanks [23:42] is there a bug on UDF's not having emblems? === brad[] is now known as bradbook