[02:44] <hggdh> You can. But you are gone
[03:01] <ddecator> kermiac: ping
[03:02] <kermiac> ddecator: pong
[03:02] <kermiac> hey mate :)
[03:02] <ddecator> kermiac: i saw you're still sitting on the list of potential bugsquad mentors. did you want to become a mentor, or is that from when you were looking to possibly get a mentor?
[03:02] <ddecator> and hey to you too =)
[03:03] <ddecator> er, the list of people applied to the team..
[03:03] <kermiac> hmm... I thought I took myself off that list
[03:03] <kermiac> that was from ages ago when i thought having a mentor was a required step to getting onto bug control
[03:04] <ddecator> ah, haha, i wondered. i was going to take you off, but wanted to make sure it wasn't because you wanted to be a mentor. you gonna take yourself off or do you want me to decline you?
[03:05] <kermiac> feel free to decline me mate :)
[03:06] <kermiac> I don't honestly know how to remove myself hehe
[03:07] <ddecator>  heh, alright, will do
[03:07] <kermiac> thanks ddecator :)
[03:08] <ddecator> kermiac: no problem =)
[05:23] <Blue11> i am in an endless loop trying to report a bug
[05:24] <micahg> Blue11: how so
[05:24] <ddecator> micahg: beat me to it =p
[05:25] <Blue11> I am trying to report a bug, it sends me to a page, I click on report a bug, and that's as far as it goes
[05:25] <ddecator> on Launchpad?
[05:25] <Blue11> yes
[05:25] <micahg> Blue11: why not use ubuntu-bug?
[05:25] <Blue11> what is that?
[05:25] <wgrant> Did you read the page that Launchpad sent you to?
[05:26] <Blue11> the problem btw is with the gnome-typing-tutor
[05:26] <Blue11> yes
[05:26] <ddecator> terminal command, uses apport to get info for the report and help you file the bug. you use "ubuntu-bug <package>"
[05:26] <Blue11> i am here:  Filing bugs at Launchpad.net
[05:27] <wgrant> Blue11: Why did you go to that section?
[05:28] <wgrant> There are several before it.
[05:28] <Blue11> right but none seem to work
[05:28] <Blue11> the ubuntu-bug wants the pid - okay I give it the pid
[05:28] <wgrant> !doesn't work
[05:29] <ubot4`> Doesn't work is a strong statement. Does it sit on the couch all day? Does it want more money? Is it on IRC all the time? Please be specific! Examples of what doesn't work tend to help too.
[05:29] <Blue11> says the specified pid does not belong to a programme
[05:29] <wgrant> Perhaps then give it the application's name.
[05:30] <Blue11> it says the package does not exist - its probably part of something else, but I don't know how to get that.
[05:32] <micahg> Blue11: easy hack is: ubuntu-bug `which gnome-typing-tutor`
[05:32] <Blue11> yes
[05:32] <micahg> if you don't know the package name but the binary
[05:32] <Blue11> it says /usr/bin/gnome-typing-tutor
[05:32] <micahg> right
[05:33] <Blue11> that was the first thing I did -- was the which -- but i can't seem to get past the loop
[05:34] <micahg> Blue11: there shouldn't be a loop
[05:34] <micahg> Blue11: you should get a page asking for a title
[05:34] <micahg> *subject for the bug
[05:34] <Blue11> i agree - maybe I'll try again tomorrow when I am fresh
[05:35] <micahg> Blue11: are you logged in?
[05:35] <Blue11> yes
[05:35] <micahg> hmmm...idk
[05:37] <Blue11> here's the loop: I go to this page:  https://launchpad.net/ubuntu and click on report a bug - then I am taken to this page:  https://help.ubuntu.com/community/ReportingBugs where if I click on the link in this line, "If for some reason you cannot file a bug through the Apport  tool you can file one via Launchpad. " I am taken back to the first page
[05:38] <micahg> Blue11: that's your problem, you should just use ubuntu-bug
[05:38] <Blue11> micahg: I have tried that with no success, it wants the pid, which I give it, then it says the package doesn't exist -- suggestions?
[05:39] <Blue11> if I try the name it also tells me package does not exist
[05:39] <micahg> Blue11: use the trick I gave you
[05:40] <micahg> ubuntu-bug `which gnome-typing-tutor`
[05:41] <Blue11>  it says you need to specify a package or pid.  See help for more information
[05:41] <micahg> Blue11: which version of Ubunut
[05:41] <Blue11> hang a sec
[05:42] <Blue11> using 10.04 beta with 2.6.32-21 kernel
[05:42] <Blue11> 32 bit
[05:42] <micahg> weird, you should be able to use /path/to/binary, crash report, pid, or packagename
[05:43] <ddecator> Blue11: how do you run the typing tutor?
[05:43] <Blue11> yes
[05:43] <Blue11> I get a command line in 9.10 but a gui (for ubuntu-bug) in the 10.04
[05:44] <Blue11> not tutor - monitor
[05:44] <ddecator> so gnome-typing-monitor?
[05:45] <Blue11> yes
[05:45] <Blue11> the ubuntu-bug works in 9.10 but seems broke in the 10.04
[05:46] <micahg> seems to wfm
[05:47] <Blue11> as they say -- YMMV
[05:47] <ddecator> micahg: which command does?
[05:47]  * micahg tried ubuntu-bug `which firefox`
[05:47] <ddecator> ah
[05:47] <ddecator> ubuntu-bug 'which gnome-typing-monitor' did nothing for me, but i might not have it installed
[05:48] <micahg> ddecator: you have to use backticks
[05:48] <ddecator> oh hey...
[05:48] <Blue11> no no
[05:48] <Blue11> ddector
[05:49] <Blue11> if I try this:  gnome-typing-monitor
[05:49] <Blue11> ** Message: The typing monitor is already running, exiting.
[05:49] <ddecator> worked for me..
[05:49] <Blue11> so I know it's there -- and it does have a pid - but the icon is never displayed, and it gets NO cpu time
[05:50] <Blue11> okay we'll chalk this up to a YMMV then...
[05:50] <ddecator> right, so it's running, but did you enter it right into the terminal?
[05:50] <micahg> Blue11: are you using backtiks?
[05:50] <Blue11> when I run it - no
[05:50] <micahg> Blue11: no, when you use ubuntu-bug
[05:50]  * ddecator may have never used backtiks before tonight
[05:50] <Blue11> yes
[05:50] <micahg> hmmm
[05:51] <Blue11> i did use the backtics when I tried the ubuntu-bug
[05:51] <Blue11> I'll post it on pkill-9.com and be done with it I guess -- thanks
[07:37] <om26er> what tag will go for a bug which was fixed in the development cycle(Lucid) and then came back ?
[07:38] <ddecator> regression?
[07:39] <om26er> regression-update /
[07:40] <om26er> ?
[07:40] <ddecator> sounds right to me
[07:41] <om26er> bug 556375
[07:41] <ubot4`> Launchpad bug 556375 in software-center (Ubuntu) "Too slow when click "provided by Ubuntu" (affects: 3) (heat: 16)" [Medium,Confirmed] https://launchpad.net/bugs/556375
[07:41] <ddecator> yah, i think that's right
[07:42] <ddecator> om26er: heh, down to the exact second =p
[07:42] <vish> ddecator: om26er: regression-update is for stable releases
[07:42] <ddecator> vish: is it? the wiki doesn't point that out..
[07:42] <om26er> *-potential?
[07:42] <vish> om26er: just regression-potential will do
[07:43] <vish> om26er: regression-potential is mainly due to the problem not existing in the earlier stable release
[07:44]  * om26er downgrades software center
[08:38] <giantpune> hey boys, i have a issue maybe somebody can help me out.
[08:39] <giantpune> ive just installed ubuntu 10.4 in vmware.  it installed fine.  but there is no way i know to change that keyboard layout.  usually it asks during the install.  but this installer didnt let me choose
[08:39] <giantpune> there also is no desktop.  but i think that after i am able to type into the terminal, i can take care of that
[08:42] <vish> giantpune: ubuntu+1 for support .. :)
[08:42] <ddecator> giantpune: since you're using 10.04, you may want to ask in #ubuntu+1 to see if anyone else has come across a similar problem
[08:43] <ddecator> dang, can't type quick enough...
[08:43] <giantpune> ok.  thanks
[08:43] <vish> !support
[08:43] <ubot4`> The official ubuntu support channel is #ubuntu. Also see http://ubuntu.com/support and http://ubuntuforums.org
[08:43] <vish> !support+1
[08:43] <ubot4`> Factoid 'support+1' not found
[08:43] <vish> bleh ;p
[08:43] <ddecator> nice try =p
[09:27] <ddecator> i can't get this report to go private...
[09:28] <ddecator> everytime i try it times out. did the same a couple days ago o.o
[09:29] <ddecator> anyone here willing to try and mark it private on their computer? (i'd rather not give the bug number in here while it's public)
[09:31] <staz> hello, is there a way to determine which version of a package is included in one of the live cd?
[09:32] <staz> use case : some user reported a bugs saying a bug occur in live cd X but I think a new version of the package which fixes the bug has been released since then, how do I check that?
[09:33] <staz> oh nvm found it
[09:43] <staz> ot https://bugs.launchpad.net/ubuntu/+source/gnome-games/+bug/561734 any idea where this bug should escalate?
[09:43] <ubot4`> Launchpad bug 561734 in gnome-games (Ubuntu) (and 1 other project) "quadrapassel doesn't start: Failed to initialise clutter: Unable to select the newly created GLX context (affects: 10) (dups: 3) (heat: 74)" [Medium,Confirmed]
[09:48] <ddecator> staz: can you explain what you mean by "where this bug should escalate"?
[09:48] <LiveWireBT> Hi
[09:49] <ddecator> LiveWireBT: hey
[09:50] <staz> ddecator: where to move it, upstream dev said the bug isn't in the program but in the distro or in the graphical drivers
[09:50] <LiveWireBT> This bug is not a bug in pulseaudio but a bug in indicator-sound https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/532095
[09:50] <ubot4`> Launchpad bug 532095 in pulseaudio (Ubuntu Lucid) (and 2 other projects) "Changing left/right balance in sound-preferences changes the output volume slider (affects: 25) (dups: 6) (heat: 176)" [Low,Confirmed]
[09:53] <ddecator> staz: unfortunately no, i'm not familiar enough with error like that to know which package it should be filed against. but several people are subscribed and it seems to have a decent amount of attention, so hopefully someone with more knowledge on issues like that will see that and know what to do
[09:53] <ddecator> LiveWireBT: let me take a look
[09:55] <ddecator> LiveWireBT: what makes you say it's assigned to the wrong package?
[09:56] <LiveWireBT> open gnome-volume-control
[09:56] <LiveWireBT> nah ... pasted line break
[09:57] <ddecator> ?
[09:58] <LiveWireBT> open gnome-volume-control, change balance -> volume changes down to zero, remove indicator applet, try changing the balance again -> works, add indicator applet -> broken again
[09:59] <ddecator> hm, it's likely the sound applet that's "in" the indicator applet
[09:59] <LiveWireBT> that's what i mean
[10:00] <ddecator> LiveWireBT: add a comment detailing that finding. i'm hesitant to change it since daniel and sebastien are very familiar with sound issues like this, so i don't want to change it. they can look into what you found and determine if pulse is still the underlying cause or not
[10:01] <LiveWireBT> indicator-sound interferes with other applications that try to change the volume independently for each speaker like gnome-volume-control or pavucontrol
[10:01] <LiveWireBT> ok i'll do
[10:01] <ddecator> LiveWireBT: thanks =)
[10:02] <ddecator> kermiac: you still around mate?
[10:14] <kermiac> ddecator: I am now for a sec
[10:14] <ddecator> kermiac: mind trying to mark a bug private for me real quick? i can't get it to change for the life of me
[10:15] <kermiac> ok, what's the number ddecator?
[10:22] <ddecator> alright folks, bed time, i'll talk to you all later
[14:32] <kingj_> Bug #532984 should be marked as being of critical importance, and special attention should be given to its 'duplicates'. The bug seems to be a bug in plymouth that is preventing people from booting Lucid installs/upgrades, or even the LiveCD.
[14:32] <kingj_> A quick glance through the bug reports/comments shows that some may be misfiled as duplicates because they saw a GLib warning, even though the circumstances are different.
[14:32] <ubot4`> Launchpad bug 532984 in plymouth (Ubuntu) "Ubuntu 10.04 Alpha 3 won't boot, with (process 239): GLib-WARNING **: getpwid_r(): failed due to unknown user id (0), on HP Compaq Pentium 4 (affects: 42) (dups: 2) (heat: 232)" [Undecided,Confirmed] https://launchpad.net/bugs/532984
[14:47] <om26er> kingj_, you could try the daily build of Lucid
[14:50] <kingj_> The issue I posted doesn't affect me on Beta 2, or yesterday's daily. However, some are still having that issue in Beta 2, maybe I should suggest that to the bug reporter?
[14:50] <om26er> kingj_, yes I guess
[15:13] <BUGabundo> is parcelite mantained by some motu, or upstream only? filling an wishbug for 10.10
[15:23] <BUGabundo> https://bugs.edge.launchpad.net/ubuntu/+source/parcellite/+bug/565989
[15:23] <ubot4`> Launchpad bug 565989 in parcellite (Ubuntu) "favorite copies (affects: 1)" [Undecided,New]
[15:23] <BUGabundo> can someone put as wishlist
[15:23] <BUGabundo> thanks
[15:49] <yofel> BUGabundo: judging from http://parcellite.sourceforge.net/ it's been abandoned, maybe someone can write a patch though (whishlisted)
[15:49] <yofel> om26er: you were 30sec faster than me :D
[15:49] <BUGabundo> :)
[15:49] <BUGabundo> are you putting your self fw ? :)
[15:49] <yofel> fw?
[15:52] <BUGabundo> forward
[16:07] <BUGabundo> I guess not
[16:08] <yofel> not really, I'm personally not interested in parcellite at all
[16:09] <BUGabundo> well if devel is dead
[16:09] <BUGabundo> I better start looking for alternatives
[16:14] <taxman> Hi, I read the howto and finding the right package, but they didn't help me find what package to report accessiblity issues against. The new livecd boot process doesn't give an option for turning on the accessibility features the way previous ones did. Is that an ubiquity bug?
[16:17] <om26er> taxman, if you press enter at the first screen on the live cd you get all the option you got before I think
[16:18] <taxman> enter? I think that just accepts english and try the livecd and gives you no other options
[16:18] <taxman> I can try it, but this is the only computer I have access to at the moment
[16:22] <paul__> Don't suppose someone could spare a moment to help identify whether an issue i'm hitting is already reported somewhere ? ;/
[16:23] <yofel> paul__: the xserver issue from +1? We didn't have any x related updates in the last few days I think...
[16:23] <BUGabundo> !ask | paul__
[16:23] <ubot4`> paul__: Please don't ask to ask a question, simply ask the question (all on ONE line and in the channel, so that others can read and follow it easily). If anyone knows the answer they will most likely reply. :-)
[16:24] <paul__> yea, sry ;p
[16:24] <paul__> x server crashing in lucid, so yes +1, BT contains: 3: /usr/bin/X (InitOutput+0xcac) [0x80ba36c]
[16:24] <paul__> debug symbols don't match, nvidia chipset
[16:24] <BUGabundo> anybody else think the number of users subbed to ALL bugs is becoming HUGE again? something needs to be done, to verify if those are legit, and if those users actually want that, or it was a mistake!
[16:25] <paul__> I think the debug symbols matchin is a bug already known, not sure about the crash, as I can't find a matching bt reported (And well, without debug symbols..
[16:26] <yofel> BUGabundo: it would be nice if someone could purge the deactivated accounts from there, they just take up space in the list...
[16:26] <taxman> om26er: if it's not there, do you know what package that would be to file the bug against?
[16:26] <BUGabundo> damn om26er... 25k karma :O
[16:26] <om26er> lol
[16:27] <paul__> yofel: whats the x server issue from +1 (the thing in the release notes that you can't use nvidia's own drivers?)
[16:27] <om26er> taxman, not sure
[16:28] <yofel> paul__: no, but you mentioned in #ubuntu+1 that you had X problems
[16:28] <paul__> you've got a good memory - no one really replied
[16:29] <tenochslb> How do i report related to Network Manager?
[16:29] <om26er> tenochslb, ubuntu-bug network-manager
[16:30] <tenochslb> Yeah but what info do i need, cause nothing crashes so apport is not able to help me?
[16:31] <tenochslb> it is just that my wireless stopped working on the beta version of lucid lynx
[16:31] <om26er> Just curious, when will my @ubuntu.com ID activate?
[16:31] <yofel> tenochslb: did it work in the alpha or in karmic? did you upgrade or install fresh? what wireless chip do you have?
[16:32] <yofel> tenochslb: and does it show the  wireless interface at all or just won't connect?
[16:32] <tenochslb> I did and upgrade from karmic but the alhpa version was working fine with wireles it was a recent update from last week that caused the problem
[16:33] <tenochslb> i does not show the wireless connections available and when i connect an ethernet cable internet works
[16:33] <nigelb> om26er, should be ready by now
[16:33] <yofel> tenochslb: do you have an older kernel installed that you could try?
[16:34] <om26er> nigelb, its not
[16:34] <tenochslb> yofel: i do know, kind of a novice in ubuntu
[16:34] <nigelb> om26er, how did you test it?
[16:34] <om26er> nigelb, sent an email from my own email (gmail)
[16:35] <nigelb> om26er, (a) thats the wrong way to test (b) I tested, it isn't ready
[16:35] <nigelb> om26er, ask someone in #launchpad tomorrow.  They should know
[16:36] <nigelb> mine was ready after 2 days
[16:36] <yofel> tenochslb: check in your package manager if you have linux-image-2.6.32-20-generic or -19-generic installed, -21 is current
[16:36] <om26er> nigelb, will do
[16:36] <tenochslb> yofel: ok let me do that
[16:36] <yofel> tenochslb: or just reboot and hold shift pressed on boot to get to the grub menu and select an older one than the one you're currently using
[16:38] <yofel> tenochslb: then see if it works with the older one, if yes: reboot into the broken kernel again and file a bug with 'ubuntu-bug linux', if not file a bug against network-manager
[16:39] <tenochslb> yofel: 2.6.32.21.22 is the one installed
[16:40] <persia> om26er: nigelb: Ask in #canonical-sysadmins, rather than LP, but ask during a weekday (timezone varies)
[16:40] <nigelb> persia, I didn't know about that channel
[16:41] <nigelb> persia, that channel seems deserted
[16:41] <yofel> tenochslb: ok, do you have any older ones still installed? they don't get auto-removed
[16:41] <nigelb> ah, #canonical-sysadmin
[16:41] <tenochslb> yofel: what do you mean by older ones installed? you mean in the synaptic manager?
[16:42] <yofel> tenochslb: yes, or just reboot and check the grub list, would be easier, they should be installed if you didn't remove them
[16:43] <tenochslb> yofel: the previous with  20 at the end is marked with green
[16:43] <yofel> then it's installed
[16:44] <tenochslb> yofel: so you want me to do the reboot and choose an older version?
[16:44] <yofel> tenochslb: yes, to see if a change in the kernel broke the wireless interface
[16:44] <tenochslb> yofel: ok let me try it
[16:57] <tenochslb> yofel: no it does not work with any of the other two linux images
[19:04] <om26er> what does bugpattern-needed mean exactly?
[19:05] <persia> That someone needs to define a bugpattern for that class of bugs.
[19:05] <persia> I think it's part of the bughugger stuff
[19:05] <persia> But I also heard that bughugger was being removed from the archive
[19:06] <persia> So I'm a bit confused, and you may want to seek alternate input.
[19:07] <Damascene> what is the problem with ogv? if you convert it to avi or upload it to youtube it gets broken
[19:08] <Damascene> it's a common problem I think. I've just recorded my desktop with rmd and I wasn't able to see it but in totem
[19:12] <Damascene> some people reported the same on google support but I think it's not google problem
[19:12] <Damascene> http://www.google.pl/support/forum/p/youtube/thread?tid=7b9148c46c6b6f90&hl=en&safe=active
[19:31] <vish> persia: om26er  bugpattern-needed tag means the bug is occurring too many times and it would just be easier to add a pattern for apport linking it to the bug rather than keep having dups
[19:32] <persia> Oh, bugpatterns are for apport?  That makes sense.
[19:32] <vish> so every time the crash occurs , the user just gets "this bug has already been reported , is there any other information that is missing , kindly add it "
[19:33] <vish> ^the wording it just not the exact one ;)
[19:33] <vish> s/it/is
[20:10] <JoshuaL> If i have issues with sleep mode what package should be reported?
[20:12] <ddecator> JoshuaL: https://wiki.ubuntu.com/Bugs/FindRightPackage#Suspend,%20Hibernate,%20and%20Resume
[20:12] <JoshuaL> ddecator, cool thanks
[20:13] <ddecator> JoshuaL: np
[20:15] <ddecator> has anyone else run into issues with setting bugs to private lately?
[20:32] <yofel> ddecator: not that directly, but I get a lot of oopses on both edge and production (that sometimes only seem to affect me...)
[20:33] <ddecator> yofel: huh. i had kermiac try last night on the same bug as me and he kept having it timeout for him as well. i asked in #launchpad bug nobody has responded
[20:33] <ddecator> s/bug/but
[20:34] <yofel> did you still not get it marked as private?
[20:34] <ddecator> nope
[20:34] <yofel> pm me the #, I'll try it
[20:36] <yofel> timeout...
[20:36] <ddecator> yah, happens on every browser i've tried
[20:37] <ddecator> idk if it's just that one report or if it's something happen on lp as a whole
[20:39] <ddecator> happening*
[21:15] <domjohnson> Hello
[21:15] <domjohnson> Every time I run gpg --fingerprint, I get no output.
[21:16] <Damascene> do you have keys registered?
[21:16] <Damascene> imported?
[21:18] <domjohnson> ...probably not...
[21:18] <domjohnson> lol
[21:18] <domjohnson> I assume that's why :)
[23:08] <hoctopus> There is a bug in the Update Manager at least as far as mainstream users are concerned. A mainstream user would read, the system is up to date, not knowing that they have to click on the check button rather than trust what they are reading. This is mis leading to a new user.
[23:08] <BUGabundo> hoctopus: supposely it will self refresh every 7 days
[23:09] <bcurtiswx3> BUGabundo: have you had ubuntu check disks at startup recently?
[23:10] <hoctopus> still ought to be fixed as 7 days is sloppy security
[23:10] <persia> It's done that way by design.
[23:10] <BUGabundo> bcurtiswx3: I run aptitude update every 4h
[23:10] <BUGabundo> so NO
[23:10] <persia> Users with more stringent security requirements are encouraged to update more often.
[23:10] <BUGabundo> hoctopus: aren't security updates checked every 3 days ?
[23:11] <acicula> software sources says daily here
[23:11] <acicula> but not sure if that or weekly is the default
[23:11] <hoctopus> I just know it fooled me so I was just thinking of the next guy
[23:12] <acicula> well ussually update-manager is started by update-notifier after observing there are updates, doesnt this situation only occur when you decide to start update manager yourself
[23:12] <hoctopus> yes
[23:14] <hoctopus> what I would recommend is when you start update manager yourself is that it prompt with a password and a message stating to click on the check button
[23:16] <persia> Or have it automatically check on startup if it's connected to the network: presumably the user wants to check if they are running update-manager manually.