| DanaG | https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/561713 | 00:07 |
|---|---|---|
| DanaG | ah | 00:07 |
| ubottu | Launchpad bug 561713 in ubuntuone-client "ubuntuone-syncdaemon does local rescan for unsubscribed folder" [High,Fix committed] | 00:07 |
| === cpg is now known as cpg|brb | ||
| === cpg|brb is now known as cpg | ||
| === cpg is now known as cpg|biab | ||
| rickspencer3 | any of you folks know how I can query for the design documents available in a desktopcouch database? | 03:42 |
| rickspencer3 | it appears that records starting with "_design" are not passed to the map function, so I can't just do a normal query for then | 03:54 |
| === cpg|biab is now known as cpg | ||
| rickspencer3 | CardinalFang! | 04:08 |
| * rickspencer3 pounce | 04:08 | |
| rickspencer3 | CardinalFang, I'm trying to enumerate the design documents available in a dc database | 04:08 |
| CardinalFang | rickspencer3, hi. | 04:08 |
| rickspencer3 | hi CardinalFang ... can you point me vaguely in the right direction? | 04:09 |
| rickspencer3 | <rickspencer3> any of you folks know how I can query for the design documents available in a desktopcouch database? | 04:09 |
| rickspencer3 | it appears that records starting with "_design" are not passed to the map | 04:09 |
| rickspencer3 | function, so I can't just do a normal query for then | 04:09 |
| CardinalFang | Hrm, I need to think about that. I've never considered it before. | 04:11 |
| * rickspencer3 pours drink | 04:11 | |
| rickspencer3 | futon can do it | 04:11 |
| rickspencer3 | so I am holding out hope ;) | 04:11 |
| CardinalFang | rickspencer3, :( I can only think of raw access. | 04:16 |
| CardinalFang | >>> mgt = desktopcouch.records.server.CouchDatabase("management") | 04:16 |
| CardinalFang | >> list(mgt.db) | 04:17 |
| rickspencer3 | CardinalFang, thanks! | 04:18 |
| rickspencer3 | that's be fine | 04:18 |
| rickspencer3 | much appreciated | 04:19 |
| CardinalFang | De nada, rickspencer3. Hasta. | 04:19 |
| rickspencer3 | that's a good trick, in general | 04:19 |
| rickspencer3 | should remember this | 04:19 |
| === cpg is now known as cpg|biab | ||
| === cpg|biab is now known as cpg | ||
| === cpg is now known as cpg|biab | ||
| === cpg|biab is now known as cpg | ||
| === cpg is now known as cpg|away | ||
| === cpg|away is now known as cpg | ||
| duanedesign | bug 562161 and bug 562177 both have html in there oauth.login.log | 09:14 |
| ubottu | Launchpad bug 562161 in ubuntuone-client "can not make connection" [Undecided,New] https://launchpad.net/bugs/562161 | 09:14 |
| ubottu | Launchpad bug 562177 in ubuntuone-client "ubuntu one authentication error" [Undecided,New] https://launchpad.net/bugs/562177 | 09:14 |
| elzapp | desktopcouch keeps crashing on me on Lucid | 09:19 |
| kermiac | hi duanedesign :) That's strange, I haven't seen html in oauth before | 09:21 |
| duanedesign | kermiac: seems like I remember that being a 'tell' in a bug awhile back....but that was some time ago. | 09:24 |
| kermiac | duanedesign: must have been before I subscribed to u1 bugs | 09:25 |
| duanedesign | elzapp: might take a look in ~/.cache/desktop-couch/desktop-coouchdb.log | 09:29 |
| elzapp | I'll do .. i'm away from that computer currently | 09:34 |
| rye | re html log - searching for the bug report..;. | 09:43 |
| rye | bug #562286 | 09:43 |
| ubottu | Launchpad bug 562286 in ubuntuone-servers "Authorization Error with HTML page: ubuntuone-login crashed with AttributeError in from_token_and_callback()" [Critical,Fix released] https://launchpad.net/bugs/562286 | 09:43 |
| rye | duanedesign, kermiac - that was due to missing $1 in ubuntuone.com -> one.ubuntu.com redirect | 09:43 |
| kermiac | hello rye :) Ah, so it was a server-side issue & was fixed the day after those 2 bug reports were filed. Thanks for the info :) | 09:46 |
| rye | kermiac, yes, there is even a bugpattern for such output. it was not technically an error from the client side - the server returned 200 OK and the home page with "Sign in" | 09:46 |
| diverse_izzue | hi all. what's the status with this infinite loop bug where the daemon would keep "GetPublicFiles"? | 09:48 |
| === cpg is now known as cpg|away | ||
| rye | diverse_izzue, bug #562443 | 10:01 |
| ubottu | Launchpad bug 562443 in ubuntuone-client "GetPublicFiles loop when the url is not available" [Critical,In progress] https://launchpad.net/bugs/562443 | 10:01 |
| rye | stop publishing via ubuntuone -> crash | 10:04 |
| rye | publish via ubuntuone -> crash :-/ | 10:12 |
| Chipaca | rye: using what? | 12:13 |
| rye | Chipaca, using nautilus, i have built debug versions and it does not craaaash anymooore :( | 12:15 |
| Chipaca | rye: I mean, what version of u-c-g | 12:20 |
| rye | Chipaca r501 | 12:20 |
| rye | #0 g_hash_table_insert_internal (hash_table=0xe143, key=0x0, value=0x60f32a4, | 12:21 |
| rye | keep_new_key=1) at /build/buildd/glib2.0-2.24.0/glib/ghash.c:975 | 12:21 |
| rye | node_index = <value optimized out> | 12:21 |
| rye | __PRETTY_FUNCTION__ = "g_hash_table_insert_internal" | 12:21 |
| rye | #1 0x060f0750 in ?? () | 12:21 |
| rye | from /usr/lib/nautilus/extensions-2.0/libnautilus-ubuntuone.so | 12:21 |
| rye | and with debug version I can order to find that "??" | 12:22 |
| rye | I can't find the value of "??" | 12:22 |
| rye | s/order to find that// | 12:22 |
| rapha | So yesterday nobody wanted to talk to me... | 12:37 |
| rapha | ... is there an answer today for the missing files from a bought album problem? | 12:37 |
| jdobrien | rapha, hi | 12:37 |
| jdobrien | rapha, i had the same thing happen to me. | 12:38 |
| rapha | jdobrien: and did you get the missing songs meanwhile? | 12:38 |
| jdobrien | rapha, from what I understand, there's a problem with a server that get's the files from the music store and puts them into your U1 account. | 12:38 |
| jdobrien | rapha, oh yeah | 12:38 |
| jdobrien | rapha, I testested something that fixed them which worked, but it was still buggy | 12:39 |
| jdobrien | rapha, so while it's frustrating, don't worry your download will work soon | 12:40 |
| rapha | jdobrien: well, the problem was supposed to have been fixed a couple of days ago by one of the devs already | 12:41 |
| rapha | i'm less worried about the three songs still missing out of the album | 12:41 |
| rapha | more about this happening to non-technically inclined users when 10.04 comes out for real | 12:41 |
| jdobrien | rapha, indeed, but we (I'm one of the developers) are scrambling to make sure this works | 12:42 |
| rapha | ah okay ... thought it might be something along those lines :) | 12:42 |
| rapha | in that case good luck to y'all! | 12:42 |
| jdobrien | rapha, our music provider decided to change one of their IP addresses last week without telling us and it screwed things up really bad | 12:43 |
| rapha | ew :-/ | 12:43 |
| rapha | sounds like databases-needing-to-be-fixed-now | 12:43 |
| jdobrien | yes, we have records of the purchases, so we just need to make sure everything matches | 12:44 |
| rapha | that's the kind of thing i hate when it happens close to a deadline | 12:44 |
| rapha | i'll probably stop buggering you then jdobrien - gl again! | 12:45 |
| jdobrien | rapha, no problem, sorry you were bit by that bug | 12:45 |
| rapha | nevermind that, i only purchased that album to test the music store anyway :-] | 12:46 |
| ChrisPW | what sort of sync speed should I be seeing | 13:27 |
| ChrisPW | ? | 13:27 |
| ChrisPW | I'm on the end of a 100mbit line and I only seem to be seeing a few kb/s | 13:27 |
| Chipaca | ChrisPW: it Depends | 13:36 |
| duffydack | Its not just the transfer speed thats the problem. my other pc with its empty pics folder that should sync up and fill with 84 files totalling 20mb takes a long time before it even starts, and when it does it has long long pauses | 13:36 |
| Chipaca | ChrisPW: slower than we'd all like | 13:36 |
| duffydack | ends up taking an hour with all the wait time between files. | 13:36 |
| Chipaca | jdobrien: is there anything that could be making storage particularly slow? duffydack has been seeing this ice-slow speed all weekend | 13:37 |
| duffydack | I can live with slow speed.. as long as its constant.. | 13:37 |
| jdobrien | Chipaca, was it ever fast? | 13:39 |
| duffydack | im watching it now, and its taken 15mins from bootup to make the 4 folders that are in the pics folder.. they are empty, and its been another 10-15mins and still no files.. thats the biggest problem I`m seeing. | 13:39 |
| jdobrien | duffydack, what does u1sdtool --waiting-metadata show? | 13:39 |
| duffydack | not really a background set it and forget it sync tool, with having to check up on it to make sure all your files are done.. | 13:40 |
| jdobrien | duffydack, possibly not yet, but with your feedback we'll get it there | 13:41 |
| duffydack | jdobrien, it shows the 2 folders that should be there.. it has started as I say, it made 4 empty folders in the pics folder. | 13:41 |
| Chipaca | jdobrien: no, it wasn't ever fast, but duffydack is seeing more slowness than I am | 13:41 |
| duffydack | not got a single file yet, after approx 15mins | 13:41 |
| jdobrien | duffydack, are there empty folders? | 13:41 |
| jdobrien | duffydack, oh nevermind | 13:41 |
| duffydack | hey I can live with 10k/s, its not as bad as seeing 0k/s for 15mins :) | 13:42 |
| jdobrien | duffydack, u1sdtool -s | 13:42 |
| jdobrien | duffydack, what does Is online show? | 13:42 |
| jdobrien | I just checked mine and saw it wasn't connected for some reason | 13:43 |
| jdobrien | i wonder if we had a hickup | 13:43 |
| duffydack | waiting-content shows the files in the root of the pics folder.. not any in the 4 folders inside | 13:43 |
| duffydack | "processing queues" and "connected = true" | 13:44 |
| jdobrien | duffydack, us_online | 13:44 |
| jdobrien | duffydack, oops is_online :) | 13:44 |
| ChrisPW | I've got "processing queues" and connected, queues: IDLE | 13:44 |
| duffydack | its all 'working' sort of, everything is set to do what it should do, its just not in any hurry to do it | 13:45 |
| jdobrien | duffydack, are you on lucid? | 13:45 |
| ChrisPW | one items in the current transfers list, which appears to be fully written (judging by the byte count) | 13:45 |
| duffydack | is online = true | 13:45 |
| duffydack | im very lucid | 13:45 |
| duffydack | lol | 13:45 |
| jdobrien | duffydack, about 20 minutes ago I got disconnected and it started doing the server scan all over again. Unfortunately, this has to finish before anything else happens | 13:46 |
| duffydack | well looking at my network in/out , there isny any activity at all, and hasnt been for a while. | 13:47 |
| jdobrien | duffydack, hmm | 13:47 |
| duffydack | I only have 100mb of stuff in about 100 or so files. | 13:47 |
| jdobrien | duffydack, any exceptions in ~/.cache/ubuntuone.log? | 13:47 |
| jdobrien | oops | 13:47 |
| jdobrien | duffydack, any exceptions in ~/.cache/ubuntuone/log | 13:47 |
| duffydack | Ive done this yesterday as well on another machine, and it took just as long, but it got there in the end,. | 13:48 |
| duffydack | jdobrien, which file ? | 13:48 |
| jdobrien | duffydack, it would be syncdaemon-exceptions.log* | 13:49 |
| duffydack | no | 13:50 |
| jdobrien | duffydack, ok | 13:51 |
| duffydack | in the oauth.log there is 2010-04-19 13:20:15,393:393.28789711 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: tchQCl8Xn77PBqjpmvq0' | 13:52 |
| duffydack | 2010-04-19 13:20:15,395:395.173072815 UbuntuOne.OAuthDesktop.auth Failed to get access token. | 13:52 |
| jdobrien | duffydack, could you file a private bug and attach your syncdaemon.logs? note these will have names of files and folders in them which is why I say mark it private | 13:52 |
| jdobrien | duffydack, you could report it here: https://bugs.launchpad.net/ubuntuone-client/+filebug | 13:53 |
| duffydack | ok | 13:53 |
| jdobrien | thanks | 13:53 |
| jdobrien | we have some guys who can examine your logs and compare them to what we see serverside | 13:53 |
| duffydack | cant say ive ever filed a bug before.. just moaned about em :) | 13:53 |
| jdobrien | duffydack, I moan and file bugs :) | 13:54 |
| duffydack | Dont know how to describe it. | 13:59 |
| duffydack | I mean, its been half an hour and nothing, but the 4 empty folders.. it at least started a file or 2 by now yesterday on the other lucid pc. | 14:02 |
| duffydack | guess i`ll just call it "Extended periods of inactivity during sync" | 14:03 |
| duffydack | https://bugs.launchpad.net/ubuntuone-client/+bug/566633 | 14:19 |
| ubottu | Error: Could not parse data returned by Launchpad: list index out of range (https://launchpad.net/bugs/566633) | 14:19 |
| === bradbook is now known as brad[werk] | ||
| === nessita1 is now known as nessita | ||
| CardinalFang | rickspencer3, Moin. Bug#465216. I don't think the stack trace would be close to the same as it was in October of last year. I need more information. | 15:02 |
| CardinalFang | rickspencer3, May I have your ~/.cache/desktop-couch/log/desktop-couch-replication.log.2010-04-17 ? | 15:02 |
| CardinalFang | ...in email on attached to bug. Creds are hidden, but db names may be sensitive. | 15:03 |
| rickspencer3 | CardinalFang, can I follow up with you line like 2 hours? | 15:05 |
| rickspencer3 | that's all on my netbook | 15:05 |
| CardinalFang | rickspencer3, Okay. That's my most important task today, I think. I have time to go rescue my cat now, which is on fire. | 15:06 |
| rickspencer3 | CardinalFang, ok, I'll try to do it asap, have calls atm | 15:06 |
| CardinalFang | Sweet. live.gnome.org is dead. | 15:14 |
| === MikeB is now known as Technoviking | ||
| Foor | Is there an easy way to change the credit card i use for my ubuntu one subscription? | 15:41 |
| === bac` is now known as BradCrittenden | ||
| === BradCrittenden is now known as bac | ||
| bac | alecu, aquarius: just a heads up that my issue downloading from the U1 music store is unresolved. the purchases i made 10 days ago are still not downloaded | 16:07 |
| alecu | bac, we've found the issue, so new downloads are not getting stuck as before. And we are working on the right fix for old stuck downloads. | 16:20 |
| bac | alecu: ok. | 16:20 |
| alecu | bac, sorry for the delays | 16:20 |
| bac | alecu: np. aquarius indicated it should've been fixed a few days ago so i was just reporting back that it wasn't | 16:21 |
| === cpg|away is now known as cpg | ||
| aquarius | bac, yeh, the thing I was talking about is fixed, but it turns out there were two problems :) | 16:34 |
| bac | aquarius: well, my $15 is money well spent in terms of beta testing! | 16:35 |
| bac | and if someday i actually get to listen to the music, all the better | 16:35 |
| aquarius | bac, we're working on it, promise :) | 16:36 |
| adiroiban | beuno: hi, when you take a look at RTL support for ubuntu-start-page, can you please see if you can solve bug 532814, as it should be easy to add the autofocus feature | 17:01 |
| ubottu | Launchpad bug 532814 in ubuntu-start-page "absent onload focus to search field" [Undecided,New] https://launchpad.net/bugs/532814 | 17:01 |
| beuno | adiroiban, hey. Yes, absolutely, I should of addressed that already. Thanks! | 17:02 |
| === beuno is now known as beuno-lunch | ||
| rickspencer3 | CardinalFang, I'm back | 17:25 |
| CardinalFang | j0. | 17:26 |
| === cpg is now known as cpg|away | ||
| === cpg|away is now known as cpg | ||
| === beuno-lunch is now known as beuno | ||
| CardinalFang | rickspencer3, do you have that log file? | 18:18 |
| rickspencer3 | CardinalFang, no | 18:19 |
| rickspencer3 | I only have one for yesterday | 18:19 |
| rickspencer3 | maybe that was the one you needed? | 18:19 |
| CardinalFang | Er, you updated the bug on 17th, and the files should rotate nightly. | 18:19 |
| rickspencer3 | oh well | 18:20 |
| rickspencer3 | I didn' | 18:20 |
| rickspencer3 | t know :( | 18:20 |
| CardinalFang | I'll just say I need the log file ~/.cache/desktop-couch/log/desktop-couch-replication.log* from when you saw the problem. | 18:20 |
| rickspencer3 | will do so in the future | 18:21 |
| rickspencer3 | sorry | 18:21 |
| CardinalFang | Dang. | 18:21 |
| rickspencer3 | let me reboot | 18:21 |
| rickspencer3 | maybe I'll repro the bug and will have a fresh log | 18:21 |
| CardinalFang | rickspencer3, I'm puzzled because it should only expunge log files there after they're 14 days old. | 18:37 |
| rickspencer3 | ? | 18:37 |
| rickspencer3 | CardinalFang, is the service throwing the error, but then caries on? | 18:38 |
| CardinalFang | The log writer shouldn't remove files this soon. | 18:38 |
| CardinalFang | Eh? | 18:38 |
| rickspencer3 | or is it falling over? | 18:38 |
| rickspencer3 | wrt bug in question | 18:38 |
| rickspencer3 | are users seeing the apport dialog, but desktopcouch works? | 18:38 |
| rickspencer3 | for bug #465216 | 18:39 |
| ubottu | Launchpad bug 465216 in desktopcouch "desktopcouch-service crashed with RuntimeError in find_port__linux()" [High,New] https://launchpad.net/bugs/465216 | 18:39 |
| CardinalFang | It can't carry on. Apport works by hooking in to catch exceptions that bubble out the top as a program exits abnormally. DBus *could* be launching it again. | 18:40 |
| CardinalFang | rickspencer3, your word "it" encompasses a few things. The couchdb could be really running, and desktopcouch-service not noticing and quitting. The client can then talk to couchdb, as desktopcouch-service doesn't manage or proxy that. It just launches couchdb on demand and answers where it is on the net. | 18:42 |
| rickspencer3 | ok | 18:42 |
| rickspencer3 | I meant the sync service | 18:42 |
| CardinalFang | The sync service is an extension of desktopcouch-service . That's what you and apport say is failing (because it thinks it can't start couchdb). | 18:44 |
| rickspencer3 | ok | 18:44 |
| rickspencer3 | so I rebooted, and did not see the error | 18:45 |
| CardinalFang | :\ | 18:45 |
| rickspencer3 | what I did see looks like bug # 464071 | 18:45 |
| rickspencer3 | but desktopcouch seems to be replicating fine | 18:45 |
| rickspencer3 | according to ~/.cach/destkop-couch/log/desktop-couch-replication.log | 18:46 |
| CardinalFang | That's the authoritative place to look. | 18:46 |
| rickspencer3 | CardinalFang, so is it possible that desktopcouch-service is ripping some unhandled exceptions that aren't bringing the service down? | 18:48 |
| rickspencer3 | or I guess it restarts or something | 18:48 |
| CardinalFang | rickspencer3, If apport complains, then something crashed. Something else could be starting it again. | 18:49 |
| CardinalFang | rickspencer3, I'm trying to decide if there's a way that two attempts to get DB info could race and one could fail while the other succeeds. | 18:50 |
| po1ter | anyone else noticing that syncing music from the U1 music store to u1 account takes forever? | 18:51 |
| po1ter | I bought a three songs maybe 20 hours ago and only two of them have synced | 18:52 |
| === nessita1 is now known as nessita | ||
| Chipaca | duffydack: ping | 19:40 |
| duffydack | ? | 19:40 |
| Chipaca | duffydack: hi. How is the sync of the 2nd machine coming? | 19:47 |
| Chipaca | duffydack: if it's still stuck, I'd like some logs :) | 19:47 |
| duffydack | I gave up on it. i`ll try it again later. I posted a bug report and logs | 19:52 |
| Chipaca | duffydack: what number? | 20:01 |
| duffydack | 566633 | 20:01 |
| Chipaca | duffydack: thanks | 20:03 |
| duffydack | powering up my netbook to try it again. | 20:30 |
| facundobatista | duffydack, I can see in the logs that you attached to the bug that everything is working ok | 20:30 |
| facundobatista | duffydack, although it's working veeeeeery slow | 20:31 |
| facundobatista | duffydack, we're working on speed issues, we're kind of overloaded these days | 20:31 |
| duffydack | do you mean slow as in network speed or slow as in 45mins between files. | 20:33 |
| duffydack | i removed the files from the folder before my wifi connected.. so it should grab them again and populate.. it says sync in progress. | 20:34 |
| duffydack | just waiting for it to show me some file/folder. see how long it takes.. | 20:34 |
| duffydack | It would be an improvement for me to get 5k/s constant sync speed.. the problem is its just falling asleep and doing nothing.. | 20:35 |
| duffydack | aw damnit, its deleting them from the server.. its ok they are not important.. i have backups | 20:37 |
| duffydack | well its only deleted the docs folder from the server.. odd... | 20:52 |
| duffydack | can someone explain exactly how the bookmarks backup works? If i boot another pc with firefox, bindwood and U1 setup right, am I supposed to see my bookmarks in Firefox ? | 20:55 |
| duffydack | or is it something different.. | 20:55 |
| jblount | urbanape: ^^ | 20:59 |
| duffydack | I`ll start from scratch on both my machines I think... resetup the U1 accounts (remove the key and files from .cache etc) and resync the folders.. | 21:03 |
| urbanape | duffydack, Yes, you should end up with a complete merge of all the boookmarks on all the machines | 21:05 |
| duffydack | I`m not seeing that happen then.. | 21:07 |
| facundobatista | duffydack, yes, if you remove the files it will remove them from the server | 21:07 |
| facundobatista | duffydack, no network speed issues, you're ok, DB issues from our side | 21:07 |
| duffydack | ok | 21:10 |
| duffydack | when it works it works good.. Ive had it sync and populate the folders before now, and edited a file and it`s sync`d with the other pc .. | 21:11 |
| duffydack | well, even tho I removed all files from both folders on my netbook, its only removed the docs folder from server. | 21:12 |
| duffydack | Its correct in that it wont remove them from the other pc as part of a sync ? or should it. | 21:14 |
| apachelogger | jblount, statik: plingy, I proposed ubuntu one kde as gsoc project (keeping fingers crossed to get a slot for it ^^) and Riddell suggested that I get in touch with you two to check whether you'd be available for technical questions regarding U1 ... https://wiki.kubuntu.org/GSoC/2010/HaraldSitter in case you want to read the proposal :) | 21:57 |
| toter_Bayer | Hello, where did I find a Windows Client für UbuntuOne? | 21:58 |
| duffydack | toter_Bayer, I dont think there is one... | 22:00 |
| toter_Bayer | :( thats not good | 22:03 |
| jblount | toter_Bayer: There was some work during pycon to get a Windows port together and there will be work in the future, but I don't think there is anything usable right now. | 22:07 |
| jblount | apachelogger: I wouldn't be very useful for this, but I am willing to bet that statik would love to help you sort out answers and such. | 22:08 |
| apachelogger | jblount: ok, thanks :) | 22:11 |
| umarux | Ubuntu One seems to be having issues connecting to the servers. It doesn't sync any of my files. | 23:44 |
| umarux | What information do I need to provide so that I can get help? | 23:44 |
| === cpg is now known as cpg|biab | ||
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