[00:07] <DanaG> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/561713
[00:07] <DanaG> ah
[00:07] <ubottu> Launchpad bug 561713 in ubuntuone-client "ubuntuone-syncdaemon does local rescan for unsubscribed folder" [High,Fix committed]
=== cpg is now known as cpg|brb
=== cpg|brb is now known as cpg
=== cpg is now known as cpg|biab
[03:42] <rickspencer3> any of you folks know how I can query for the design documents available in a desktopcouch database?
[03:54] <rickspencer3> it appears that records starting with "_design" are not passed to the map function, so I can't just do a normal query for then
=== cpg|biab is now known as cpg
[04:08] <rickspencer3> CardinalFang!
[04:08]  * rickspencer3 pounce
[04:08] <rickspencer3> CardinalFang, I'm trying to enumerate the design documents available in a dc database
[04:08] <CardinalFang> rickspencer3, hi.
[04:09] <rickspencer3> hi CardinalFang ... can you point me vaguely in the right direction?
[04:09] <rickspencer3> <rickspencer3> any of you folks know how I can query for the design documents available in a desktopcouch database?
[04:09] <rickspencer3>  it appears that records starting with "_design" are not passed to the map
[04:09] <rickspencer3> function, so I can't just do a normal query for then
[04:11] <CardinalFang> Hrm, I need to think about that.  I've never considered it before.
[04:11]  * rickspencer3 pours drink
[04:11] <rickspencer3> futon can do it
[04:11] <rickspencer3> so I am holding out hope ;)
[04:16] <CardinalFang> rickspencer3, :(  I can only think of raw access.
[04:16] <CardinalFang> >>> mgt = desktopcouch.records.server.CouchDatabase("management")
[04:17] <CardinalFang> >> list(mgt.db)
[04:18] <rickspencer3> CardinalFang, thanks!
[04:18] <rickspencer3> that's be fine
[04:19] <rickspencer3> much appreciated
[04:19] <CardinalFang> De nada, rickspencer3.  Hasta.
[04:19] <rickspencer3> that's a good trick, in general
[04:19] <rickspencer3> should remember this
=== cpg is now known as cpg|biab
=== cpg|biab is now known as cpg
=== cpg is now known as cpg|biab
=== cpg|biab is now known as cpg
=== cpg is now known as cpg|away
=== cpg|away is now known as cpg
[09:14] <duanedesign> bug 562161 and bug 562177  both have html in there oauth.login.log
[09:14] <ubottu> Launchpad bug 562161 in ubuntuone-client "can not make connection" [Undecided,New] https://launchpad.net/bugs/562161
[09:14] <ubottu> Launchpad bug 562177 in ubuntuone-client "ubuntu one authentication error" [Undecided,New] https://launchpad.net/bugs/562177
[09:19] <elzapp> desktopcouch keeps crashing on me on Lucid
[09:21] <kermiac> hi duanedesign :) That's strange, I haven't seen html in oauth before
[09:24] <duanedesign> kermiac: seems like I remember that being a 'tell' in a bug awhile back....but that was some time ago.
[09:25] <kermiac> duanedesign: must have been before I subscribed to u1 bugs
[09:29] <duanedesign> elzapp: might take a look in ~/.cache/desktop-couch/desktop-coouchdb.log
[09:34] <elzapp> I'll do .. i'm away from that computer currently
[09:43] <rye> re html log - searching for the bug report..;.
[09:43] <rye> bug #562286
[09:43] <ubottu> Launchpad bug 562286 in ubuntuone-servers "Authorization Error with HTML page: ubuntuone-login crashed with AttributeError in from_token_and_callback()" [Critical,Fix released] https://launchpad.net/bugs/562286
[09:43] <rye> duanedesign, kermiac - that was due to missing $1 in ubuntuone.com -> one.ubuntu.com redirect
[09:46] <kermiac> hello rye :) Ah, so it was a server-side issue & was fixed the day after those 2 bug reports were filed. Thanks for the info :)
[09:46] <rye> kermiac, yes, there is even a bugpattern for such output. it was not technically an error from the client side - the server returned 200 OK and the home page with "Sign in"
[09:48] <diverse_izzue> hi all. what's the status with this infinite loop bug where the daemon would keep "GetPublicFiles"?
=== cpg is now known as cpg|away
[10:01] <rye> diverse_izzue, bug #562443
[10:01] <ubottu> Launchpad bug 562443 in ubuntuone-client "GetPublicFiles loop when the url is not available" [Critical,In progress] https://launchpad.net/bugs/562443
[10:04] <rye> stop publishing via ubuntuone -> crash
[10:12] <rye> publish via ubuntuone -> crash :-/
[12:13] <Chipaca> rye: using what?
[12:15] <rye> Chipaca, using nautilus, i have built debug versions and it does not craaaash anymooore :(
[12:20] <Chipaca> rye: I mean, what version of u-c-g
[12:20] <rye>   Chipaca r501
[12:21] <rye> #0  g_hash_table_insert_internal (hash_table=0xe143, key=0x0, value=0x60f32a4,
[12:21] <rye>     keep_new_key=1) at /build/buildd/glib2.0-2.24.0/glib/ghash.c:975
[12:21] <rye>         node_index = <value optimized out>
[12:21] <rye>         __PRETTY_FUNCTION__ = "g_hash_table_insert_internal"
[12:21] <rye> #1  0x060f0750 in ?? ()
[12:21] <rye>    from /usr/lib/nautilus/extensions-2.0/libnautilus-ubuntuone.so
[12:22] <rye> and with debug version I can order to find that "??"
[12:22] <rye> I can't find the value of "??"
[12:22] <rye> s/order to find that//
[12:37] <rapha> So yesterday nobody wanted to talk to me...
[12:37] <rapha> ... is there an answer today for the missing files from a bought album problem?
[12:37] <jdobrien> rapha, hi
[12:38] <jdobrien> rapha, i had the same thing happen to me.
[12:38] <rapha> jdobrien: and did you get the missing songs meanwhile?
[12:38] <jdobrien> rapha, from what I understand, there's a problem with a server that get's the files from the music store and puts them into your U1 account.
[12:38] <jdobrien> rapha, oh yeah
[12:39] <jdobrien> rapha, I testested something that fixed them which worked, but it was still buggy
[12:40] <jdobrien> rapha, so while it's frustrating, don't worry your download will work soon
[12:41] <rapha> jdobrien: well, the problem was supposed to have been fixed a couple of days ago by one of the devs already
[12:41] <rapha> i'm less worried about the three songs still missing out of the album
[12:41] <rapha> more about this happening to non-technically inclined users when 10.04 comes out for real
[12:42] <jdobrien> rapha, indeed, but we (I'm one of the developers) are scrambling to make sure this works
[12:42] <rapha> ah okay ... thought it might be something along those lines :)
[12:42] <rapha> in that case good luck to y'all!
[12:43] <jdobrien> rapha, our music provider decided to change one of their IP addresses last week without telling us and it screwed things up really bad
[12:43] <rapha> ew :-/
[12:43] <rapha> sounds like databases-needing-to-be-fixed-now
[12:44] <jdobrien> yes, we have records of the purchases, so we just need to make sure everything matches
[12:44] <rapha> that's the kind of thing i hate when it happens close to a deadline
[12:45] <rapha> i'll probably stop buggering you then jdobrien - gl again!
[12:45] <jdobrien> rapha, no problem, sorry you were bit by that bug
[12:46] <rapha> nevermind that, i only purchased that album to test the music store anyway :-]
[13:27] <ChrisPW> what sort of sync speed should I be seeing
[13:27] <ChrisPW> ?
[13:27] <ChrisPW> I'm on the end of a 100mbit line and I only seem to be seeing a few kb/s
[13:36] <Chipaca> ChrisPW: it Depends
[13:36] <duffydack> Its not just the transfer speed thats the problem.  my other pc with its empty pics folder that should sync up and fill with 84 files totalling 20mb takes a long time before it even starts, and when it does it has long long pauses
[13:36] <Chipaca> ChrisPW: slower than we'd all like
[13:36] <duffydack> ends up taking an hour with all the wait time between files.
[13:37] <Chipaca> jdobrien: is there anything that could be making storage particularly slow? duffydack has been seeing this ice-slow speed all weekend
[13:37] <duffydack> I can live with slow speed.. as long as its constant..
[13:39] <jdobrien> Chipaca, was it ever fast?
[13:39] <duffydack> im watching it now, and its taken 15mins from bootup to make the 4 folders that are in the pics folder.. they are empty, and its been another 10-15mins and still no files.. thats the biggest problem I`m seeing.
[13:39] <jdobrien> duffydack, what does u1sdtool --waiting-metadata show?
[13:40] <duffydack> not really a background set it and forget it sync tool, with having to check up on it to make sure all your files are done..
[13:41] <jdobrien> duffydack, possibly not yet, but with your feedback we'll get it there
[13:41] <duffydack> jdobrien, it shows the 2 folders that should be there..  it has started as I say, it made 4 empty folders in the pics folder.
[13:41] <Chipaca> jdobrien: no, it wasn't ever fast, but duffydack is seeing more slowness than I am
[13:41] <duffydack> not got a single file yet, after approx 15mins
[13:41] <jdobrien> duffydack, are there empty folders?
[13:41] <jdobrien> duffydack, oh nevermind
[13:42] <duffydack> hey I can live with 10k/s,  its not as bad as seeing 0k/s for 15mins :)
[13:42] <jdobrien> duffydack, u1sdtool -s
[13:42] <jdobrien> duffydack, what does Is online show?
[13:43] <jdobrien> I just checked mine and saw it wasn't connected for some reason
[13:43] <jdobrien> i wonder if we had a hickup
[13:43] <duffydack> waiting-content shows the files in the root of the pics folder.. not any in the 4 folders inside
[13:44] <duffydack> "processing queues" and "connected = true"
[13:44] <jdobrien> duffydack, us_online
[13:44] <jdobrien> duffydack, oops is_online :)
[13:44] <ChrisPW> I've got "processing queues" and connected, queues: IDLE
[13:45] <duffydack> its all 'working' sort of, everything is set to do what it should do, its just not in any hurry to do it
[13:45] <jdobrien> duffydack, are you on lucid?
[13:45] <ChrisPW> one items in the current transfers list, which appears to be fully written (judging by the byte count)
[13:45] <duffydack> is online = true
[13:45] <duffydack> im very lucid
[13:45] <duffydack> lol
[13:46] <jdobrien> duffydack, about 20 minutes ago I got disconnected and it started doing the server scan all over again. Unfortunately, this has to finish before anything else happens
[13:47] <duffydack> well looking at my network in/out , there isny any activity at all, and hasnt been for a while.
[13:47] <jdobrien> duffydack, hmm
[13:47] <duffydack> I only have 100mb of stuff in about 100 or so files.
[13:47] <jdobrien> duffydack, any exceptions in ~/.cache/ubuntuone.log?
[13:47] <jdobrien> oops
[13:47] <jdobrien> duffydack, any exceptions in ~/.cache/ubuntuone/log
[13:48] <duffydack> Ive done this yesterday as well on another machine, and it took just as long, but it got there in the end,.
[13:48] <duffydack> jdobrien, which file ?
[13:49] <jdobrien> duffydack, it would be syncdaemon-exceptions.log*
[13:50] <duffydack> no
[13:51] <jdobrien> duffydack, ok
[13:52] <duffydack> in the oauth.log there is 2010-04-19 13:20:15,393:393.28789711 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: tchQCl8Xn77PBqjpmvq0'
[13:52] <duffydack> 2010-04-19 13:20:15,395:395.173072815 UbuntuOne.OAuthDesktop.auth Failed to get access token.
[13:52] <jdobrien> duffydack, could you file a private bug and attach your syncdaemon.logs? note these will have names of files and folders in them which is why I say mark it private
[13:53] <jdobrien> duffydack, you could report it here: https://bugs.launchpad.net/ubuntuone-client/+filebug
[13:53] <duffydack> ok
[13:53] <jdobrien> thanks
[13:53] <jdobrien> we have some guys who can examine your logs and compare them to what we see serverside
[13:53] <duffydack> cant say ive ever filed a bug before.. just moaned about em :)
[13:54] <jdobrien> duffydack, I moan and file bugs :)
[13:59] <duffydack> Dont know how to describe it.
[14:02] <duffydack> I mean, its been half an hour and nothing, but the 4 empty folders.. it at least started a file or 2 by now yesterday on the other lucid pc.
[14:03] <duffydack> guess i`ll just call it "Extended periods of inactivity during sync"
[14:19] <duffydack> https://bugs.launchpad.net/ubuntuone-client/+bug/566633
[14:19] <ubottu> Error: Could not parse data returned by Launchpad: list index out of range (https://launchpad.net/bugs/566633)
=== bradbook is now known as brad[werk]
=== nessita1 is now known as nessita
[15:02] <CardinalFang> rickspencer3, Moin.  Bug#465216.  I don't think the stack trace would be close to the same as it was in October of last year.  I need more information.
[15:02] <CardinalFang> rickspencer3, May I have your  ~/.cache/desktop-couch/log/desktop-couch-replication.log.2010-04-17 ?
[15:03] <CardinalFang> ...in email on attached to bug.  Creds are hidden, but db names may be sensitive.
[15:05] <rickspencer3> CardinalFang, can I follow up with you line like 2 hours?
[15:05] <rickspencer3> that's all on my netbook
[15:06] <CardinalFang> rickspencer3, Okay.  That's my most important task today, I think.  I have time to go rescue my cat now, which is on fire.
[15:06] <rickspencer3> CardinalFang, ok, I'll try to do it asap, have calls atm
[15:14] <CardinalFang> Sweet.  live.gnome.org is dead.
=== MikeB is now known as Technoviking
[15:41] <Foor> Is there an easy way to change the credit card i use for my ubuntu one subscription?
=== bac` is now known as BradCrittenden
=== BradCrittenden is now known as bac
[16:07] <bac> alecu, aquarius: just a heads up that my issue downloading from the U1 music store is unresolved.  the purchases i made 10 days ago are still not downloaded
[16:20] <alecu> bac, we've found the issue, so new downloads are not getting stuck as before. And we are working on the right fix for old stuck downloads.
[16:20] <bac> alecu: ok.
[16:20] <alecu> bac, sorry for the delays
[16:21] <bac> alecu: np.  aquarius indicated it should've been fixed a few days ago so i was just reporting back that it wasn't
=== cpg|away is now known as cpg
[16:34] <aquarius> bac, yeh, the thing I was talking about is fixed, but it turns out there were two problems :)
[16:35] <bac> aquarius: well, my $15 is money well spent in terms of beta testing!
[16:35] <bac> and if someday i actually get to listen to the music, all the better
[16:36] <aquarius> bac, we're working on it, promise :)
[17:01] <adiroiban> beuno: hi, when you take a look at RTL support for ubuntu-start-page, can you please see if you can solve bug 532814, as it should be easy to add the autofocus feature
[17:01] <ubottu> Launchpad bug 532814 in ubuntu-start-page "absent onload focus to search field" [Undecided,New] https://launchpad.net/bugs/532814
[17:02] <beuno> adiroiban, hey. Yes, absolutely, I should of addressed that already. Thanks!
=== beuno is now known as beuno-lunch
[17:25] <rickspencer3> CardinalFang, I'm back
[17:26] <CardinalFang> j0.
=== cpg is now known as cpg|away
=== cpg|away is now known as cpg
=== beuno-lunch is now known as beuno
[18:18] <CardinalFang> rickspencer3, do you have that log file?
[18:19] <rickspencer3> CardinalFang, no
[18:19] <rickspencer3> I only have one for yesterday
[18:19] <rickspencer3> maybe that was the one you needed?
[18:19] <CardinalFang> Er, you updated the bug on 17th, and the files should rotate nightly.
[18:20] <rickspencer3> oh well
[18:20] <rickspencer3> I didn'
[18:20] <rickspencer3> t know :(
[18:20] <CardinalFang> I'll just say I need the log file  ~/.cache/desktop-couch/log/desktop-couch-replication.log*  from when you saw the problem.
[18:21] <rickspencer3> will do so in the future
[18:21] <rickspencer3> sorry
[18:21] <CardinalFang> Dang.
[18:21] <rickspencer3> let me reboot
[18:21] <rickspencer3> maybe I'll repro the bug and will have a fresh log
[18:37] <CardinalFang> rickspencer3, I'm puzzled because it should only expunge log files there after they're 14 days old.
[18:37] <rickspencer3> ?
[18:38] <rickspencer3> CardinalFang, is the service throwing the error, but then caries on?
[18:38] <CardinalFang> The log writer shouldn't remove files this soon.
[18:38] <CardinalFang> Eh?
[18:38] <rickspencer3> or is it falling over?
[18:38] <rickspencer3> wrt bug in question
[18:38] <rickspencer3> are users seeing the apport dialog, but desktopcouch works?
[18:39] <rickspencer3> for bug #465216
[18:39] <ubottu> Launchpad bug 465216 in desktopcouch "desktopcouch-service crashed with RuntimeError in find_port__linux()" [High,New] https://launchpad.net/bugs/465216
[18:40] <CardinalFang> It can't carry on.  Apport works by hooking in to catch exceptions that bubble out the top as a program exits abnormally.  DBus *could* be launching it again.
[18:42] <CardinalFang> rickspencer3, your word "it" encompasses a few things.  The couchdb could be really running, and desktopcouch-service not noticing and quitting.  The client can then talk to couchdb, as desktopcouch-service doesn't manage or proxy that.  It just launches couchdb on demand and answers where it is on the net.
[18:42] <rickspencer3> ok
[18:42] <rickspencer3> I meant the sync service
[18:44] <CardinalFang> The sync service is an extension of desktopcouch-service .  That's what you and apport say is failing (because it thinks it can't start couchdb).
[18:44] <rickspencer3> ok
[18:45] <rickspencer3> so I rebooted, and did not see the error
[18:45] <CardinalFang> :\
[18:45] <rickspencer3> what I did see looks like bug # 464071
[18:45] <rickspencer3> but desktopcouch seems to be replicating fine
[18:46] <rickspencer3> according to ~/.cach/destkop-couch/log/desktop-couch-replication.log
[18:46] <CardinalFang> That's the authoritative place to look.
[18:48] <rickspencer3> CardinalFang, so is it possible that desktopcouch-service is ripping some unhandled exceptions that aren't bringing the service down?
[18:48] <rickspencer3> or I guess it restarts or something
[18:49] <CardinalFang> rickspencer3, If apport complains, then something crashed.  Something else could be starting it again.
[18:50] <CardinalFang> rickspencer3, I'm trying to decide if there's a way that two attempts to get DB info could race and one could fail while the other succeeds.
[18:51] <po1ter> anyone else noticing that syncing music from the U1 music store to u1 account takes forever?
[18:52] <po1ter> I bought a three songs maybe 20 hours ago and only two of them have synced
=== nessita1 is now known as nessita
[19:40] <Chipaca> duffydack: ping
[19:40] <duffydack> ?
[19:47] <Chipaca> duffydack: hi. How is the sync of the 2nd machine coming?
[19:47] <Chipaca> duffydack: if it's still stuck, I'd like some logs :)
[19:52] <duffydack> I gave up on it. i`ll try it again later.  I posted a bug report and logs
[20:01] <Chipaca> duffydack: what number?
[20:01] <duffydack> 566633
[20:03] <Chipaca> duffydack: thanks
[20:30] <duffydack> powering up my netbook to try it again.
[20:30] <facundobatista> duffydack, I can see in the logs that you attached to the bug that everything is working ok
[20:31] <facundobatista> duffydack, although it's working veeeeeery slow
[20:31] <facundobatista> duffydack, we're working on speed issues, we're kind of overloaded these days
[20:33] <duffydack> do you mean slow as in network speed or slow as in 45mins between files.
[20:34] <duffydack> i removed the files from the folder before my wifi connected.. so it should grab them again and populate..    it says sync in progress.
[20:34] <duffydack> just waiting for it to show me some file/folder.  see how long it takes..
[20:35] <duffydack> It would be an improvement for me to get 5k/s constant sync speed.. the problem is its just falling asleep and doing nothing..
[20:37] <duffydack> aw damnit, its deleting them from the server..  its ok they are not important.. i have backups
[20:52] <duffydack> well its only deleted the docs folder from the server..  odd...
[20:55] <duffydack> can someone explain exactly how the bookmarks backup works?  If i boot another pc with firefox, bindwood and U1 setup right, am I supposed to see my bookmarks in Firefox ?
[20:55] <duffydack> or is it something different..
[20:59] <jblount> urbanape: ^^
[21:03] <duffydack> I`ll start from scratch on both my machines I think... resetup the U1 accounts (remove the key and files from .cache etc) and resync the folders..
[21:05] <urbanape> duffydack, Yes, you should end up with a complete merge of all the boookmarks on all the machines
[21:07] <duffydack> I`m not seeing that happen then..
[21:07] <facundobatista> duffydack, yes, if you remove the files it will remove them from the server
[21:07] <facundobatista> duffydack, no network speed issues, you're ok, DB issues from our side
[21:10] <duffydack> ok
[21:11] <duffydack> when it works it works good.. Ive had it sync and populate the folders before now, and edited a file and it`s sync`d with the other pc ..
[21:12] <duffydack> well, even tho I removed all files from both folders on my netbook, its only removed the docs folder from server.
[21:14] <duffydack> Its correct in that it wont remove them from the other pc as part of a sync ? or should it.
[21:57] <apachelogger> jblount, statik: plingy, I proposed ubuntu one kde as gsoc project (keeping fingers crossed to get a slot for it ^^) and Riddell suggested that I get in touch with you two to check whether you'd be available for technical questions regarding U1 ... https://wiki.kubuntu.org/GSoC/2010/HaraldSitter in case you want to read the proposal :)
[21:58] <toter_Bayer> Hello, where did I find a Windows Client für UbuntuOne?
[22:00] <duffydack> toter_Bayer, I dont think there is one...
[22:03] <toter_Bayer> :( thats not good
[22:07] <jblount> toter_Bayer: There was some work during pycon to get a Windows port together and there will be work in the future, but I don't think there is anything usable right now.
[22:08] <jblount> apachelogger: I wouldn't be very useful for this, but I am willing to bet that statik would love to help you sort out answers and such.
[22:11] <apachelogger> jblount: ok, thanks :)
[23:44] <umarux> Ubuntu One seems to be having issues connecting to the servers. It doesn't sync any of my files.
[23:44] <umarux> What information do I need to provide so that I can get help?
=== cpg is now known as cpg|biab