| kamusin | is there is a page for getting help for debugging plymouth or boot process (apart of /var/log/dmesg and /var/log/boot.log)? | 01:04 |
|---|---|---|
| kareeser | hi, I want to report a package against the daily image... but I don't know what package to report it against | 04:49 |
| kareeser | specifically, the live CD won't boot... so.... no desktop screen. doesn't even get to the language selection | 04:50 |
| alvin | bug 563117 needs a package. Nobody seems to know what package is respobsible for this behaviour. Some say it's intentional, some say it definately shouldn't be so. | 08:04 |
| ubot4 | Launchpad bug 563117 in ubuntu "Release upgrade converts /dev/mapper entries in /etc/fstab to UUID (affects: 2) (heat: 14)" [Undecided,Confirmed] https://launchpad.net/bugs/563117 | 08:04 |
| BUGabundo_remote | From the Hills, I shout: Guud Morning | 09:10 |
| Rune | What packages should be reported against, when there are missing files on mirrors? | 09:16 |
| jpds | Rune: mirrors --- at --- ubuntu --- dot --- com.. | 09:17 |
| Rune | jpds, that's not really a package.... | 09:19 |
| jpds | Rune: But there is no package for mirrors... | 09:20 |
| jpds | Rune: Which mirror is it? | 09:20 |
| Rune | Nonetheless, launchpad requires a package when you file a report. Should it just be against ubuntu then? | 09:21 |
| BUGabundo_remote | no | 09:21 |
| BUGabundo_remote | its another project | 09:21 |
| jpds | Rune: Mirror problems are not tracked on Launchpad. | 09:24 |
| BUGabundo_remote | they aren't? | 09:24 |
| BUGabundo_remote | that's news to me :) | 09:24 |
| jpds | Well, I certainly don't. | 09:26 |
| Rune | Users must be able to tell someone about problems such as bug 417326 | 09:27 |
| ubot4 | Launchpad bug 417326 in apache (Ubuntu) "package not found (affects: 1)" [Undecided,Invalid] https://launchpad.net/bugs/417326 | 09:27 |
| Rune | it is clearly not a bug in apache, but where should I place it? | 09:28 |
| BUGabundo_remote | if it is a mirror prob, jpds is your guy | 09:29 |
| Rune | Well, the bug I just mentioned was old and I simply invalidated it, since it has probably been fixed in the mean time. | 09:32 |
| jpds | Rune: OK; so I see a: Filename: pool/main/a/apache2/apache2.2-common_2.2.12-1ubuntu2.2_all.deb on the archive. | 09:33 |
| Rune | jpds, if I had found that bug immediately, what should I have done with it? | 09:33 |
| jpds | Rune: However he seems to be trying to download: apache2.2-common_2.2.*11*-2ubuntu2.2_i386.deb | 09:33 |
| jpds | Rune: It looks like he has to update his package listings with apt-get update. | 09:34 |
| jpds | (That's the latest apache2.2 package version I see for karmic-security). | 09:35 |
| Rune | jpds, ok, let's says he simply needed to update, then it wouldn't be because of a problem on the servers. | 09:37 |
| Rune | jpds, I have a current one for you then | 09:37 |
| Rune | jpds, W: Failed to fetch http://packages.medibuntu.org/dists/karmic/Release.gpg Could not connect to packages.medibuntu.org:80 (88.191.82.11), connection timed out | 09:38 |
| jibel | Rune, wrong one it's medibuntu :) | 09:38 |
| mr_pouit | not related to ubuntu, see #565810 | 09:38 |
| Rune | I am aware that it is medibuntu instead of ubuntu | 09:39 |
| Rune | However, if it where ubuntu, where would I file the bug? | 09:40 |
| Rune | That's the thing I am trying to figure out. | 09:40 |
| Rune | jpds, you says that it is not tracked on launchpad, but what should I do about error messages due to mirror errors? | 09:41 |
| BUGabundo_remote | Rune medibuntu guys know about the problem, some of the mirrors are up. they expect to have it fixed tomorrow night | 09:42 |
| BUGabundo_remote | Rune the the mirror admin ?? | 09:42 |
| BUGabundo_remote | remember you may caught a server in mid package upgrade | 09:42 |
| BUGabundo_remote | so the package list can be not consistence with the packages | 09:43 |
| BUGabundo_remote | usually updating the package list a bit latter or trying another mirror, works around it | 09:43 |
| jibel | BUGabundo_remote, Rune's example is about a missing package but there are sometimes other errors with mirrors and it's not clear how to report it. | 09:45 |
| jibel | Why affecting to Ubuntu and subscribe the ubuntu-mirror-admins team to that report ? | 09:46 |
| jibel | s/Why/Why not/ | 09:46 |
| jpds | Rune: I don't deal with Medibuntu stuff, sorry. | 09:48 |
| jibel | jpds, let say it's not medibuntu but ubuntu and a reporter is facing a problem with a mirror: missing package, mirror unavailable, whatever. | 09:49 |
| jibel | jpds, what would be the best process to report it ? | 09:49 |
| jpds | jibel: Find the mirrors registration at https://launchpad.net/ubuntu/+archivemirrors and contact the admin. | 09:50 |
| jibel | jpds, and affect it to Ubuntu and incomplete waiting for their reply ? | 09:52 |
| jpds | jibel: Well... I really don't use Launchpad to track mirror queries, I keep an eye on mirrors@u.c. | 09:53 |
| jibel | jpds, what is the team "Ubuntu Mirror Admins" ? Couldn't we subscribe it to the report ? | 09:54 |
| jpds | jibel: That's the team that manages the mirror listings and approves mirrors, you could do that but we tend to watch the email more. | 09:55 |
| Rune | jpds, if you want end users to do find the mirrors registration and stuff when encountering problems then that should really be on https://help.ubuntu.com/community/ReportingBugs | 09:56 |
| jpds | Rune: That's a good point. | 09:58 |
| === radoe_ is now known as radoe | ||
| Rune | jpds, I have requested that error reporting be better implemented in update-manager and have pasted some of your replies as the action to take. (bug 567139) | 10:20 |
| ubot4 | Launchpad bug 567139 in update-manager (Ubuntu) "suggest solution on server errors (affects: 1)" [Undecided,New] https://launchpad.net/bugs/567139 | 10:20 |
| Rune | jpds, however, I really do think it is a much better idea to monitor on launchpad because of the potential flood of reports you can get when people cannot click a "this affects me too" button | 10:24 |
| === ogra_ is now known as ogra | ||
| === BUGabundo_remote is now known as BUGabundo_lunch | ||
| === bruno is now known as Guest21755 | ||
| === BUGabundo_lunch is now known as BUGabundo_remote | ||
| brunogirin | Hi, I'm trying to assign the right package to a number of bugs that don't have a package. Am I right in thinking that the package for bug 355165 should be xorg? | 13:34 |
| ubot4 | Launchpad bug 355165 in ubuntu "My 22" Monitor is not detected upon startup when plugged into my laptop." [Undecided,New] https://launchpad.net/bugs/355165 | 13:34 |
| BUGabundo_remote | xorg-xserver ? | 13:35 |
| === gnomefreak76 is now known as gnomefreak | ||
| brunogirin | BUGabundo_remote: thanks | 13:55 |
| bullgard4 | Where are package hooks explained? See the directory /usr/share/apport/package-hooks/ . | 13:58 |
| yofel | bullgard4: https://wiki.ubuntu.com/Apport/DeveloperHowTo#Package%20Hooks | 14:00 |
| yofel | that's the more technical explenation | 14:00 |
| bullgard4 | yofel: Thank you very much. | 14:11 |
| === gnomefreak76 is now known as gnomefreak | ||
| === bac` is now known as BradCrittenden | ||
| === BradCrittenden is now known as bac | ||
| === seb128_ is now known as seb128 | ||
| === uaa is now known as damascene | ||
| === blueyed_ is now known as blueyed | ||
| crimsun | if there's a native French speaker, I'd much appreciate assistance with the nuances in https://bugs.edge.launchpad.net/ubuntu/+source/alsa-lib/+bug/567089/comments/3 | 18:52 |
| ubot4 | Launchpad bug 567089 in alsa-lib (Ubuntu) "everyman pb de son (affects: 1) (heat: 6)" [Low,Incomplete] | 18:52 |
| Damascene | crimsun, did you try #ubuntu-fr | 18:53 |
| crimsun | Damascene: no, I try not to use support channels first | 18:53 |
| yofel_ | jibel speaks french I think | 18:53 |
| === yofel_ is now known as yofel | ||
| vish | crimsun: hggdh ? | 19:02 |
| crimsun | I triaged it based on my shoddy translation | 19:02 |
| vish | heh , we forgot seb128 ;p | 19:04 |
| vish | maybe he's german! ;) | 19:04 |
| crimsun | I think he's offline ATM | 19:04 |
| hggdh | vish: what can I do for you? | 19:07 |
| hggdh | ah | 19:07 |
| vish | hggdh: <crimsun> if there's a native French speaker, I'd much appreciate assistance with the nuances in https://bugs.edge.launchpad.net/ubuntu/+source/alsa-lib/+bug/567089/comments/3 | 19:07 |
| ubot4 | Launchpad bug 567089 in pulseaudio (Ubuntu) "everyman pb de son (affects: 1) (heat: 6)" [Low,Incomplete] | 19:07 |
| vish | :) | 19:07 |
| hggdh | crimsun: "yes, it is reproducible. I hit System/Preferences/Sound/Hardware/Choose a device to configure Internal Audio deactivated and I choose FREETALK. Then close..." | 19:11 |
| hggdh | crimsun: "if I go back, FREETALK is again unselected. I do not understand what is going on" | 19:12 |
| crimsun | right, I'm confused about the "deactivated" specifically. | 19:12 |
| crimsun | regardless, I've asked for more info | 19:12 |
| hggdh | oh, you mean the internal audio deactivated? | 19:13 |
| crimsun | yes | 19:13 |
| hggdh | sorry, not explanation there | 19:13 |
| crimsun | if that's the case, then s/he's explicitly breaking things, and well, I don't think there's much we can do... | 19:13 |
| hggdh | vish: seb is French | 19:27 |
| vish | hggdh: yup , i know .. but folks were teasing him ;) | 19:28 |
| hggdh | heh | 19:31 |
| * BUGabundo waves o/ | 19:51 | |
| jibel | hggdh, hey, thanks for the translation. | 20:48 |
| sveinse | I'm not sure if this is a bug: I get two very different renderings of the Monospace font when I select "slight" hinting or "full" hinting on size 8. See http://imagebin.org/93683 vs. http://imagebin.org/93684 (settings: DPI 96 and subpixel smoothing) - Is this something I should submit a bugreport on? | 20:58 |
| sveinse | Sorry forgot: running lucid on amd64 | 20:59 |
| hggdh | jibel: yw | 22:15 |
| xteejx | bug 388906, am I right in thinking this is fixed, I asked for a depends on telepathy-idle so that IRC was supported by default, think it is now | 22:25 |
| ubot4 | Launchpad bug 388906 in empathy (Ubuntu) (and 1 other project) "offers to import irc accounts from pidgin even if telepathy-idle is not installed (affects: 6) (dups: 1) (heat: 43)" [Low,Triaged] https://launchpad.net/bugs/388906 | 22:25 |
| seb128 | xteejx, empathy doens't depends on idle and has no reason to | 22:28 |
| xteejx | have I misinterpreted the rdepends function? | 22:29 |
| seb128 | xteejx, it seems so | 22:30 |
| seb128 | xteejx, it lists recommends and suggests too | 22:30 |
| xteejx | I thought if rdepends shows ubuntu-desktop then ubuntu-desktop would depend on telepathy-idle? | 22:31 |
| seb128 | xteejx, try apt-cache show and look to what it displays | 22:31 |
| xteejx | ubuntu-desktop does show a dependency on telepathy-idle...perhaps this was done to work around the IRC import problem, it does appear fixed | 22:33 |
| xteejx | sorry, it's a recommends | 22:33 |
| xteejx | but recommends are installed anyway aren't they? I think it's just Suggests that aren't | 22:34 |
| seb128 | right | 22:34 |
| seb128 | but still they can be uninstalled | 22:34 |
| seb128 | so you can't rely on it to declare the issue solved | 22:35 |
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