[01:04] <kamusin> is there is a page for getting help for debugging plymouth or boot process (apart of /var/log/dmesg and /var/log/boot.log)?
[04:49] <kareeser> hi, I want to report a package against the daily image... but I don't know what package to report it against
[04:50] <kareeser> specifically, the live CD won't boot... so.... no desktop screen. doesn't even get to the language selection
[08:04] <alvin> bug 563117 needs a package. Nobody seems to know what package is respobsible for this behaviour. Some say it's intentional, some say it definately shouldn't be so.
[08:04] <ubot4> Launchpad bug 563117 in ubuntu "Release upgrade converts /dev/mapper entries in /etc/fstab to UUID (affects: 2) (heat: 14)" [Undecided,Confirmed] https://launchpad.net/bugs/563117
[09:10] <BUGabundo_remote> From the Hills, I shout: Guud Morning
[09:16] <Rune> What packages should be reported against, when there are missing files on mirrors?
[09:17] <jpds> Rune: mirrors --- at --- ubuntu --- dot --- com..
[09:19] <Rune> jpds, that's not really a package....
[09:20] <jpds> Rune: But there is no package for mirrors...
[09:20] <jpds> Rune: Which mirror is it?
[09:21] <Rune> Nonetheless, launchpad requires a package when you file a report. Should it just be against ubuntu then?
[09:21] <BUGabundo_remote> no
[09:21] <BUGabundo_remote> its another project
[09:24] <jpds> Rune: Mirror problems are not tracked on Launchpad.
[09:24] <BUGabundo_remote> they aren't?
[09:24] <BUGabundo_remote> that's news to me :)
[09:26] <jpds> Well, I certainly don't.
[09:27] <Rune> Users must be able to tell someone about problems such as bug 417326
[09:27] <ubot4> Launchpad bug 417326 in apache (Ubuntu) "package not found (affects: 1)" [Undecided,Invalid] https://launchpad.net/bugs/417326
[09:28] <Rune> it is clearly not a bug in apache, but where should I place it?
[09:29] <BUGabundo_remote> if it is a mirror prob, jpds is your guy
[09:32] <Rune> Well, the bug I just mentioned was old and I simply invalidated it, since it has probably been fixed in the mean time.
[09:33] <jpds> Rune: OK; so I see a: Filename: pool/main/a/apache2/apache2.2-common_2.2.12-1ubuntu2.2_all.deb on the archive.
[09:33] <Rune> jpds, if I had found that bug immediately, what should I have done with it?
[09:33] <jpds> Rune: However he seems to be trying to download: apache2.2-common_2.2.*11*-2ubuntu2.2_i386.deb
[09:34] <jpds> Rune: It looks like he has to update his package listings with apt-get update.
[09:35] <jpds> (That's the latest apache2.2 package version I see for karmic-security).
[09:37] <Rune> jpds, ok, let's says he simply needed to update, then it wouldn't be because of a problem on the servers.
[09:37] <Rune> jpds, I have a current one for you then
[09:38] <Rune> jpds, W: Failed to fetch http://packages.medibuntu.org/dists/karmic/Release.gpg  Could not connect to packages.medibuntu.org:80 (88.191.82.11), connection timed out
[09:38] <jibel> Rune, wrong one it's medibuntu :)
[09:38] <mr_pouit> not related to ubuntu, see #565810
[09:39] <Rune> I am aware that it is medibuntu instead of ubuntu
[09:40] <Rune> However, if it where ubuntu, where would I file the bug?
[09:40] <Rune> That's the thing I am trying to figure out.
[09:41] <Rune> jpds, you says that it is not tracked on launchpad, but what should I do about error messages due to mirror errors?
[09:42] <BUGabundo_remote> Rune medibuntu guys know about the problem, some of the mirrors are up. they expect to have it fixed tomorrow night
[09:42] <BUGabundo_remote> Rune the the mirror admin ??
[09:42] <BUGabundo_remote> remember you may caught a server in mid package upgrade
[09:43] <BUGabundo_remote> so the package list can be not consistence with the packages
[09:43] <BUGabundo_remote> usually updating the package list a bit latter or trying another mirror, works around it
[09:45] <jibel> BUGabundo_remote, Rune's example is about a missing package but there are sometimes other errors with mirrors and it's not clear how to report it.
[09:46] <jibel> Why affecting to Ubuntu and subscribe the ubuntu-mirror-admins team to that report ?
[09:46] <jibel> s/Why/Why not/
[09:48] <jpds> Rune: I don't deal with Medibuntu stuff, sorry.
[09:49] <jibel> jpds, let say it's not medibuntu but ubuntu and a reporter is facing a problem with a mirror: missing package, mirror unavailable, whatever.
[09:49] <jibel> jpds, what would be the best process to report it ?
[09:50] <jpds> jibel: Find the mirrors registration at https://launchpad.net/ubuntu/+archivemirrors and contact the admin.
[09:52] <jibel> jpds, and affect it to Ubuntu and incomplete waiting for their reply ?
[09:53] <jpds> jibel: Well... I really don't use Launchpad to track mirror queries, I keep an eye on mirrors@u.c.
[09:54] <jibel> jpds, what is the team "Ubuntu Mirror Admins" ? Couldn't we subscribe it to the report ?
[09:55] <jpds> jibel: That's the team that manages the mirror listings and approves mirrors, you could do that but we tend to watch the email more.
[09:56] <Rune> jpds, if you want end users to do find the mirrors registration and stuff when encountering problems then that should really be on https://help.ubuntu.com/community/ReportingBugs
[09:58] <jpds> Rune: That's a good point.
=== radoe_ is now known as radoe
[10:20] <Rune> jpds, I have requested that error reporting be better implemented in update-manager and have pasted some of your replies as the action to take. (bug 567139)
[10:20] <ubot4> Launchpad bug 567139 in update-manager (Ubuntu) "suggest solution on server errors (affects: 1)" [Undecided,New] https://launchpad.net/bugs/567139
[10:24] <Rune> jpds, however, I really do think it is a much better idea to monitor on launchpad because of the potential flood of reports you can get when people cannot click a "this affects me too" button
=== ogra_ is now known as ogra
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=== bruno is now known as Guest21755
=== BUGabundo_lunch is now known as BUGabundo_remote
[13:34] <brunogirin> Hi, I'm trying to assign the right package to a number of bugs that don't have a package. Am I right in thinking that the package for bug 355165 should be xorg?
[13:34] <ubot4> Launchpad bug 355165 in ubuntu "My 22" Monitor is not detected upon startup when plugged into my laptop." [Undecided,New] https://launchpad.net/bugs/355165
[13:35] <BUGabundo_remote> xorg-xserver ?
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[13:55] <brunogirin> BUGabundo_remote: thanks
[13:58] <bullgard4> Where are package hooks explained? See the directory /usr/share/apport/package-hooks/ .
[14:00] <yofel> bullgard4: https://wiki.ubuntu.com/Apport/DeveloperHowTo#Package%20Hooks
[14:00] <yofel> that's the more technical explenation
[14:11] <bullgard4> yofel: Thank you very much.
=== gnomefreak76 is now known as gnomefreak
=== bac` is now known as BradCrittenden
=== BradCrittenden is now known as bac
=== seb128_ is now known as seb128
=== uaa is now known as damascene
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[18:52] <crimsun> if there's a native French speaker, I'd much appreciate assistance with the nuances in https://bugs.edge.launchpad.net/ubuntu/+source/alsa-lib/+bug/567089/comments/3
[18:52] <ubot4> Launchpad bug 567089 in alsa-lib (Ubuntu) "everyman pb de son (affects: 1) (heat: 6)" [Low,Incomplete]
[18:53] <Damascene> crimsun, did you try #ubuntu-fr
[18:53] <crimsun> Damascene: no, I try not to use support channels first
[18:53] <yofel_> jibel speaks french I think
=== yofel_ is now known as yofel
[19:02] <vish> crimsun: hggdh ?
[19:02] <crimsun> I triaged it based on my shoddy translation
[19:04] <vish> heh , we forgot seb128 ;p
[19:04] <vish> maybe he's german! ;)
[19:04] <crimsun> I think he's offline ATM
[19:07] <hggdh> vish: what can I do for you?
[19:07] <hggdh> ah
[19:07] <vish> hggdh:  <crimsun> if there's a native French speaker, I'd much appreciate assistance with the nuances in https://bugs.edge.launchpad.net/ubuntu/+source/alsa-lib/+bug/567089/comments/3
[19:07] <ubot4> Launchpad bug 567089 in pulseaudio (Ubuntu) "everyman pb de son (affects: 1) (heat: 6)" [Low,Incomplete]
[19:07] <vish> :)
[19:11] <hggdh> crimsun: "yes, it is reproducible. I hit System/Preferences/Sound/Hardware/Choose a device to configure Internal Audio deactivated and I choose FREETALK. Then close..."
[19:12] <hggdh> crimsun: "if I go back, FREETALK is again unselected. I do not understand what is going on"
[19:12] <crimsun> right, I'm confused about the "deactivated" specifically.
[19:12] <crimsun> regardless, I've asked for more info
[19:13] <hggdh> oh, you mean the internal audio deactivated?
[19:13] <crimsun> yes
[19:13] <hggdh> sorry, not explanation there
[19:13] <crimsun> if that's the case, then s/he's explicitly breaking things, and well, I don't think there's much we can do...
[19:27] <hggdh> vish: seb is French
[19:28] <vish> hggdh: yup , i know ..  but folks were teasing him ;)
[19:31] <hggdh> heh
[19:51]  * BUGabundo waves o/
[20:48] <jibel> hggdh, hey, thanks for the translation.
[20:58] <sveinse> I'm not sure if this is a bug: I get two very different renderings of the Monospace font when I select "slight" hinting or "full" hinting on size 8. See http://imagebin.org/93683  vs. http://imagebin.org/93684  (settings: DPI 96 and subpixel smoothing) - Is this something I should submit a bugreport on?
[20:59] <sveinse> Sorry forgot: running lucid on amd64
[22:15] <hggdh> jibel: yw
[22:25] <xteejx> bug 388906, am I right in thinking this is fixed, I asked for a depends on telepathy-idle so that IRC was supported by default, think it is now
[22:25] <ubot4> Launchpad bug 388906 in empathy (Ubuntu) (and 1 other project) "offers to import irc accounts from pidgin even if telepathy-idle is not installed (affects: 6) (dups: 1) (heat: 43)" [Low,Triaged] https://launchpad.net/bugs/388906
[22:28] <seb128> xteejx, empathy doens't depends on idle and has no reason to
[22:29] <xteejx> have I misinterpreted the rdepends function?
[22:30] <seb128> xteejx, it seems so
[22:30] <seb128> xteejx, it lists recommends and suggests too
[22:31] <xteejx> I thought if rdepends shows ubuntu-desktop then ubuntu-desktop would depend on telepathy-idle?
[22:31] <seb128> xteejx, try apt-cache show and look to what it displays
[22:33] <xteejx> ubuntu-desktop does show a dependency on telepathy-idle...perhaps this was done to work around the IRC import problem, it does appear fixed
[22:33] <xteejx> sorry, it's a recommends
[22:34] <xteejx> but recommends are installed anyway aren't they? I think it's just Suggests that aren't
[22:34] <seb128> right
[22:34] <seb128> but still they can be uninstalled
[22:35] <seb128> so you can't rely on it to declare the issue solved