| Ergo^ | hello, im having issues connecting my client to ubuntu one | 02:41 |
|---|---|---|
| Ergo^ | i logged onto my account on the website | 02:42 |
| Ergo^ | and according to instructions i should see "Add this Computer button" | 02:42 |
| Ergo^ | maybe im completly blind... but where is that thing ? | 02:42 |
| d00zer | so... ubuntuone file sync uploads. Is it painfully slow for anyone else? | 02:48 |
| d00zer | when i say slow i mean it's uploaded < 2MB in the last hour... | 02:51 |
| d00zer | is this a known issue? I don't see anything relating to it on the status page | 02:52 |
| duanedesign | d00zer: probably a lot of people using the service with the release today | 02:58 |
| d00zer | that would do it, yup | 03:01 |
| d00zer | i bet the servers are taking a hammering | 03:01 |
| d00zer | shame really, because the offering is pretty slick... shame about the performance on the day! | 03:01 |
| duanedesign | yeah i imagine there is a lot of people filling up there Ubuntu One folders | 03:01 |
| d00zer | i wonder how many folks worked around the "add this computer" missing button bug | 03:02 |
| mattgriffin | d00zer: it's most definitely the new people joining today | 03:02 |
| d00zer | i couldn't find it for the life of me. in the end i installed the tools and used "u1sync --authorize" instead | 03:03 |
| mattgriffin | d00zer: last night we implemented more infrastructure improvements and database optimizations and it was flying like never before | 03:03 |
| mattgriffin | d00zer: the team is still working on improving things at this moment | 03:03 |
| duanedesign | d00zer: there has been a bug that is affecting some people. It requires killing the Ubuntuone-login process | 03:03 |
| duanedesign | then when you open Ubuntu One for the first time it launches the webpage | 03:04 |
| d00zer | just kill `pgrep ubuntuone-login` ? | 03:04 |
| mattgriffin | d00zer: what do you mean by missing add your computer button. how were you expecting to add your computer to your account? | 03:04 |
| duanedesign | d00zer: killall ubuntuone-login | 03:04 |
| d00zer | ok | 03:05 |
| d00zer | i mean that the instructions as https://one.ubuntu.com/support/installation/ don't reflect what really happens during installation | 03:05 |
| mattgriffin | d00zer: we're going to update them asap. where do you think they fail? | 03:05 |
| mattgriffin | which step | 03:06 |
| d00zer | "... To add your computer to your Ubuntu One account, click on the Add this Computer button. New users adding their first computer will also accept the Ubuntu One Terms & Conditions." | 03:06 |
| d00zer | step 8 | 03:06 |
| d00zer | that page never appears | 03:06 |
| d00zer | i had to dig around and found other users doing "u1sync --authorize" as a workaround | 03:06 |
| mattgriffin | d00zer: does that not show up for you in your web browser after step 7? | 03:06 |
| d00zer | no | 03:07 |
| d00zer | only once i run the u1sync --authorize command | 03:07 |
| d00zer | then it opens the page in my browser | 03:07 |
| d00zer | and i can follow the instructions as written | 03:07 |
| mattgriffin | d00zer: do you remember what happened after you signed in? | 03:07 |
| mattgriffin | where did the browser take you? | 03:07 |
| d00zer | can't remember now | 03:07 |
| d00zer | i think to the ubuntuone dashboard | 03:08 |
| mattgriffin | d00zer: step 1 is supposed to kick off opening the web browser | 03:08 |
| d00zer | it doesn't | 03:08 |
| d00zer | it just opens the ubuntoone preferences dialog | 03:08 |
| duanedesign | i know starting a little over a week ago people starting showing up because the browser was not opening on first run. | 03:09 |
| mattgriffin | d00zer: there was a problem with firefox that delayed the opening of the browser | 03:09 |
| d00zer | i use chrome | 03:09 |
| d00zer | not FF | 03:09 |
| d00zer | maybe that makes a difference... | 03:09 |
| duanedesign | i dont think rye has been able to reproduce it and it doesnt affect everyone. | 03:10 |
| d00zer | although "u1sync --authorize" opens the correct page in Chrome | 03:10 |
| mattgriffin | weird | 03:10 |
| d00zer | yeah | 03:10 |
| d00zer | like i say, the workaround was fine | 03:10 |
| d00zer | but the sloooooooow uploads are unfortunate | 03:10 |
| mattgriffin | d00zer: i've definitely seen a lot of people report that issue today | 03:10 |
| mattgriffin | d00zer: yeah. we'll get it fixed. | 03:10 |
| d00zer | nice one :) | 03:10 |
| mattgriffin | :) | 03:11 |
| d00zer | does it also affect the none-free accounts? | 03:11 |
| d00zer | the speed issues, that is | 03:11 |
| mattgriffin | d00zer: so typing u1sync --authorize opened the browser for your? | 03:11 |
| d00zer | it opened the page in a new tab, yes | 03:11 |
| mattgriffin | d00zer: it affects everyone ;) | 03:11 |
| d00zer | heh, ok | 03:11 |
| d00zer | glad i didn't cough up any money yet ;-) | 03:11 |
| mattgriffin | hehe | 03:12 |
| mattgriffin | d00zer: well i'm sorry it's not behaving for your tonight and we're doing our best to make it better soon | 03:13 |
| d00zer | thanks for the hard work guys | 03:14 |
| mattgriffin | :) | 03:14 |
| d00zer | it looks like the service is awesome | 03:14 |
| mattgriffin | d00zer: thanks for the feedback! | 03:14 |
| d00zer | much better than dropbox | 03:14 |
| mattgriffin | thanks! | 03:14 |
| d00zer | ...except that dropbox works quickly today ;) | 03:14 |
| d00zer | hehe | 03:14 |
| mattgriffin | haha | 03:14 |
| mattgriffin | yeah | 03:14 |
| d00zer | maybe i'll check it out in another week or so | 03:15 |
| d00zer | see howit goes | 03:15 |
| mattgriffin | d00zer: that would be great. always welcome to come back | 03:15 |
| d00zer | ok, thanks again for the help | 03:15 |
| d00zer | cheers | 03:16 |
| mattgriffin | np | 03:16 |
| Antagonist | honk | 03:33 |
| mattgriffin | duanedesign: ping | 03:34 |
| Antagonist | Wow, you fixed it! thanks. | 03:35 |
| mattgriffin | i'm not sure what we fixed for Antagonist but that was easy | 03:36 |
| spm | mattgriffin: you have positive thoughts. is underrated as a troubleshooting/fixing technique | 03:42 |
| mattgriffin | spm: thanks :) i'm the youngest child of 3 so i'm the peacekeeper | 03:42 |
| spm | mattgriffin: I'm the oldest of 5. So I'm the peace*maker*. ;-) | 03:43 |
| mattgriffin | spm: lol. is that what your paddle says | 03:43 |
| spm | the beatings will continue until there is peace!!! | 03:43 |
| spm | mattgriffin: that would be telling, but yes. | 03:43 |
| mattgriffin | spm: http://a.espncdn.com/media/pg2/2002/0103/photo/dazed4_i.jpg | 03:45 |
| spm | haha | 03:45 |
| mattgriffin | spm: this one's better. http://2.bp.blogspot.com/_TwK3s2Eg87g/SJkYbdTBBrI/AAAAAAAAAnk/lv2dm0cbiMU/s400/fred_obannion.jpg | 03:46 |
| spm | heh | 03:47 |
| mattgriffin | from this article: http://bigdunc.blogspot.com/2008/08/biggest-movie-douchebags.html | 03:47 |
| mattgriffin | spm: i want to update the topic in this channel. how do i do it? | 04:21 |
| spm | mattgriffin: /topic stuff <== usually; but may depend on perms etc | 04:22 |
| spm | I plead somewhat ignorant as I wimp out in IRC and gui everything | 04:22 |
| duanedesign | mattgriffin: pong | 04:45 |
| mattgriffin | duanedesign: hey. are you an admin for this channel is just rye? | 04:46 |
| duanedesign | rye and one other i believe. But i am not the one other. | 04:46 |
| mattgriffin | duanedesign: i'm curious if you would be able to update the topic... ok | 04:47 |
| duanedesign | mattgriffin: what would you like to see. I am usually here pretty early when rye gets in. | 04:47 |
| mattgriffin | duanedesign: i chatted with Chipaca and verterok and updated the ubuntu wiki to include instructions on how to add a computer through the terminal. https://wiki.ubuntu.com/UbuntuOne/FAQ#Account | 04:47 |
| duanedesign | mattgriffin: ahh. you read my mind | 04:48 |
| mattgriffin | duanedesign: if you see rye, it would be great if he could change the topic to this: "https://one.ubuntu.com/ | http://identi.ca/ubuntuone | Review http://bit.ly/coIKlj for help on adding your computer | Known issues: https://wiki.ubuntu.com/UbuntuOne/Status | Say "honk" to get help for Ubuntu One. Please be patient." | 04:48 |
| Chipaca | I can do that :) | 04:49 |
| duanedesign | mattgriffin: i was thinking with the sprinkling of 'adding computer' bugs i was thinking there needed to be some way to educate people about this | 04:49 |
| mattgriffin | duanedesign: i also added a bit of text to the Status page that points to the new FAQ item | 04:49 |
| mattgriffin | duanedesign: yeah... thanks for your help on them. definitely quite a few more today | 04:49 |
| mattgriffin | Chipaca: yeah! | 04:49 |
| === Chipaca changed the topic of #ubuntuone to: https://one.ubuntu.com/ | http://identi.ca/ubuntuone | Review http://bit.ly/coIKlj for help on adding your computer | Known issues: https://wiki.ubuntu.com/UbuntuOne/Status | Say "honk" to get help for Ubuntu One. Please be patient. | ||
| mattgriffin | Chipaca: thank you | 04:50 |
| Chipaca | exhausting, but worth it just to please you, mattgriffin | 04:50 |
| duanedesign | lol | 04:50 |
| mattgriffin | haha. :) | 04:50 |
| Flamey | I just installed Lucid and I can't associate my one account with my pc. | 04:53 |
| duanedesign | hello Flamey | 04:54 |
| duanedesign | can you try quitting the Ubuntu One preferences | 04:54 |
| duanedesign | then opening a Terminal | 04:54 |
| Flamey | done | 04:54 |
| duanedesign | and running the command: u1sdtool -q; killall ubuntuone-login | 04:55 |
| Flamey | oh there's an faq item for this | 04:55 |
| Flamey | yup | 04:55 |
| Flamey | done | 04:55 |
| duanedesign | then when you open Ubuntu One again it should open Firefox for you | 04:55 |
| Flamey | got it, thanks so much. sorry to bug you for something that was right there in the known issues shown in the /topic. | 04:56 |
| duanedesign | Flamey: quite ok | 04:56 |
| duanedesign | Flamey: come back if you need anything else | 04:57 |
| Flamey | sure thing. | 04:57 |
| duanedesign | not that you have to leave right now :) | 04:57 |
| Flamey | <_< Well the web interface has been horribly slow through all this, I assume it's just today that's really loaded from all the new installs. | 04:58 |
| duanedesign | Flamey: yeah the servers are getting hammered | 04:58 |
| duanedesign | everybody is filling up their Ubuntu One folders | 04:58 |
| Flamey | yeah, I bet. I got decently hammered at the Ubuntu-qc party. | 04:59 |
| NateW | I would like to delete a synced folder.. I forgot to mark it not to be synced before I erased it. Now I can't seem to get it removed. Here is a screenshot: http://www.pasteall.org/pic/show.php?id=3011 | 05:06 |
| NateW | it would be nice if there was an option to remove the synced folder like an actual ubuntuone folder as seen in the screenshot | 05:07 |
| * Chipaca *looks* at mattgriffin | 05:11 | |
| === Chipaca changed the topic of #ubuntuone to: https://one.ubuntu.com/ | http://identi.ca/ubuntuone | Review http://bit.ly/caHbOf for help on adding your computer | Known issues: https://wiki.ubuntu.com/UbuntuOne/Status | Say "honk" to get help for Ubuntu One. Please be patient. | ||
| NateW | is a removal for one of the synced folders planned to be implemented? | 05:12 |
| duanedesign | hello NateW | 05:16 |
| NateW | hello | 05:16 |
| duanedesign | the devs are usually around between 13:00-21:00 GMT. You can also ask on Launchpad. They answer those regularly. https://answers.launchpad.net/ubuntuone-client/+addquestion | 05:17 |
| duanedesign | NateW: the u1sdtool on the commandline has some tools for managing UDFs | 05:18 |
| NateW | duanedesign: awesome.. i will give that a try | 05:18 |
| duanedesign | u1sdtool --list-folders | 05:18 |
| duanedesign | shows the folders set to sync | 05:18 |
| duanedesign | u1sdtool --unsubscribe-folder=FOLDER_ID | 05:18 |
| duanedesign | Unsubscribe from the user defined folder specified by FOLDER_ID | 05:19 |
| duanedesign | you get the FOLDER_ID from --list-folders | 05:19 |
| duanedesign | NateW: hope that helps | 05:19 |
| NateW | hopefully | 05:19 |
| NateW | thanks for the help | 05:19 |
| Chipaca | NateW: you should be able to unsubscribe a folder using nautilus | 05:20 |
| Chipaca | right click, stop syncing with ubuntu one | 05:20 |
| NateW | Chipaca: i deleted the folder and forgot i had it set to be synced | 05:21 |
| Chipaca | oops :) | 05:22 |
| Chipaca | umm... that might actually DWYM | 05:22 |
| Chipaca | verterok: ping | 05:22 |
| NateW | duanedesign: tried to unsubscribe the folder, still shows up in folder list | 05:28 |
| NateW | is it normal for ubuntuone to sync for 30 min? i have about 6mb used in my storage | 05:31 |
| NateW | here is u1sdtool -s : http://www.pasteall.org/12829 | 05:32 |
| NateW | and there is absolutely no network activity from u1 | 05:32 |
| NateW | well, every 20 seconds my receiving spikes to about 3.4 kb/s, but u1 should use more than that =P | 05:34 |
| Chipaca | NateW: it depends on how many files and shares and extra synced folders you have | 05:34 |
| Chipaca | NateW: and no, 30 minutes isn't normal, but it isn't unheard of either | 05:35 |
| Chipaca | NateW: speed is something we want to start doing for 10.10 :) | 05:35 |
| NateW | i have about 15-20 files, 2 folders, no shares | 05:35 |
| Chipaca | ok, so it shouldn't take that long | 05:36 |
| Chipaca | unless your network hiccuped or something | 05:36 |
| Chipaca | it should be really fast for something that small | 05:36 |
| NateW | thats what i'm figuring.. its not an issue with my network connection.. i can download the ubuntu livecd at around 1mb/s | 05:37 |
| Chipaca | ok, having established that I hate you... | 05:38 |
| NateW | Chipaca: the vesion of lucid i'm using was installed since alpha 1, that shouldnt be an issue right? (no old packages that might be making issues or new ones missing?) | 05:39 |
| Chipaca | NateW: mine's fairly ancient too :) | 05:39 |
| Chipaca | (no, it shoudln't be an issue) | 05:39 |
| NateW | hmm.. didnt have this issue on karmic | 05:39 |
| duanedesign | NateW: your u1sdtool -s looks ok | 05:40 |
| Chipaca | killall ubuntuone-syncdaemon; /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug | 05:40 |
| Chipaca | NateW: ^ on a terminal | 05:40 |
| Chipaca | NateW: then you can track its progress | 05:40 |
| elzapp | Chipaca: I'm still getting INTERNAL_ERROR, and reconnects inbetween each fileupload | 05:41 |
| Chipaca | elzapp: yeah, that is very weird | 05:43 |
| Chipaca | elzapp: do you have time to help us debug that? | 05:44 |
| Chipaca | elzapp: if yes, please: | 05:44 |
| Chipaca | killall ubuntuone-syncdaemon; /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug --host=ec2-174-129-192-154.compute-1.amazonaws.com --dns_srv=q | 05:44 |
| Chipaca | elzapp: then, u1sdtool -c (to connect syncdaemon) | 05:44 |
| Chipaca | elzapp: then, get an internal error | 05:44 |
| elzapp | I don't have time to do that right now, but I'll be happy to do that later today | 05:45 |
| Chipaca | elzapp: then, stop syncdaemon, compress ~/.cache/ubuntuone/log/syncdaemon-debug.log, and send it and the command to __lucio__ | 05:45 |
| Chipaca | elzapp: I got similar issues and we've gone through it but it wasn't too conclusive | 05:46 |
| Chipaca | hopefully more data points will help :) | 05:46 |
| Chipaca | mine only happen with ogg files, which is complete nonesense (there is nothing nowhere that cares that they are oggs) | 05:46 |
| sunk8 | rye. Just wanted to thank you for your help. My upgrade to the released version seems to have solved the issue. ;-) | 06:37 |
| elzapp | damn... I just killed syncdaemon on the wrong machine... | 07:14 |
| elzapp | Is there any way to start it again over SSH? | 07:14 |
| elzapp | ah, all I needed to do was to export DISPLAY=:0 | 07:16 |
| elzapp | 1 hour of debug output from syncdaemon: ~10MB of logs | 07:17 |
| elzapp | uh oh... Not user with network... so much for export DISPLAY=:0 | 07:26 |
| duanedesign | elzapp: u1sdtool -c ? | 07:41 |
| elzapp | duanedesign: no, it can't access my gnome-keyring | 07:42 |
| elzapp | There. I've updated https://bugs.launchpad.net/ubuntuone-servers/+bug/571142 let's hope we can get some matching server-logs | 07:46 |
| ubottu | Launchpad bug 571142 in ubuntuone-servers "syncdaemon looses connection" [Undecided,New] | 07:46 |
| khubert | hi, i was curious, i run my own private vpn network so all my machines can share files regardless of where i am | 08:19 |
| elzapp | khubert: yes? | 08:20 |
| khubert | i would totally love ubuntu one to do some handshaking for me, and just make this a part of my OS | 08:20 |
| khubert | like, each one of my machines/gadgets are really an extension of myself, or the ubuntu one universe | 08:21 |
| khubert | would you be interested in handling VPN servers in the one network? | 08:21 |
| khubert | or we could setup a p2pvpn solution, and you would only server the client IPs | 08:23 |
| elzapp | VNC and similar services would also benefit from that | 08:25 |
| khubert | yes, exactly, i only care about my rhythmbox daap shares, but other people could enjoy things like bonjour to talk to family members, VNC to help family members... | 08:25 |
| khubert | sorry, bonjour chat in empathy i meant | 08:26 |
| khubert | i suppose you could also share printers and the like... although that's an edge case | 08:29 |
| khubert | so, uh... have i rallied the troops? | 08:32 |
| elzapp | I wish I had a music player that could stream directly from U1 | 08:37 |
| khubert | yea, rather than just a file serve, i agree | 08:38 |
| khubert | although, the new music store is a cool idea. reminds me of Steam | 08:38 |
| khubert | but, if you had vpn, you could just do your own daap share, and travel with a light netbook | 08:39 |
| rapha | morning all | 08:56 |
| rapha | so i clicked "Try again" on my missing songs and it says "Queued" since yesterday evening now | 08:56 |
| perscitus | Has anyone realized that ubuntu is moving to a 4 profit venture for canonical? | 09:14 |
| perscitus | How do you add a computer to Ubuntu One when you already have an account? | 09:14 |
| topyli | i think many people are aware that canonical is a company, yes :) | 09:15 |
| perscitus | wrong channel | 09:17 |
| perscitus | But i cant add a computer to ubuntu one | 09:17 |
| kermiac | perscitus: https://wiki.ubuntu.com/UbuntuOne/FAQ#How%20do%20I%20add%20my%20computer? | 09:22 |
| * rye tries to create new account | 09:28 | |
| elzapp | rye: just want to let you know https://bugs.launchpad.net/ubuntuone-servers/+bug/571142 is still an issue. I have updated the bug with some more log data, going to a specific server | 09:32 |
| ubottu | Launchpad bug 571142 in ubuntuone-servers "syncdaemon looses connection" [Undecided,New] | 09:32 |
| pedronis | elzapp: still getting INTERNAL ERRORS and reconnection on uploads? | 09:36 |
| rye | pedronis, "2010-04-30 07:41:27,434 - ubuntuone.SyncDaemon.StorageClient - INFO - Connection lost, reason: [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly." | 09:36 |
| rye | pedronis, for no apparent reason | 09:36 |
| rye | pedronis, well, yes , INTERNAL_ERROR | 09:37 |
| pedronis | I was seeing it as well | 09:37 |
| rye | i suspect that during the upload server drops the connection, client is not prepared to handle that in any other way than to reconnect | 09:38 |
| elzapp | pedronis: yes | 09:39 |
| kklimonda | does android client for the contacts sync support two-way sync? It only downloads contacts from u1 for me | 10:08 |
| psypher246 | rye: hello are you online? | 10:23 |
| rye | psypher246, hi, i am but i will become really available in 10 minutes (i hope) | 10:26 |
| psypher246 | just checking if there are still issues with the db as i have the same problem i had yesterady | 10:29 |
| psypher246 | rye: but let me know when u ready, also busy with conference calls :/ | 10:30 |
| rye | ok, when new user is created via SSO he is not directed to ubuntuone to get his machine added. Baad | 10:40 |
| kermiac | hmm rye: SYS_HANDSHAKE_TIMEOUT leading to STANDOFF state was most likely due to server load, right? | 10:51 |
| kermiac | oh yeah, btw - hello rye!! :) | 10:52 |
| rye | kermiac, yes, since HANDSHAKE_TIMEOUT basically means that initial connection procedure was not completed in time. | 10:52 |
| kermiac | rye: are we creating any kind of "master" bug report for current server load issues, or maybe a standard response? I'm seeing a *lot* of bug reports due to excess server load | 10:54 |
| kermiac | currently I'm just apologising for the issues & advising the op that this is currently being worked on | 10:54 |
| rye | kermiac, i am thinking whether bug #571142 can be made as a master bug report for the disconnection things | 10:55 |
| ubottu | Launchpad bug 571142 in ubuntuone-servers "syncdaemon looses connection" [Undecided,New] https://launchpad.net/bugs/571142 | 10:55 |
| * kermiac looks | 10:55 | |
| rye | or just create a master bug report | 10:56 |
| kermiac | that report seems reasonable to me, it contains many of the current errors I'm seeing (not all, but most) | 10:57 |
| kermiac | or we could create one master bug report with all current related symptoms & add it to the "status" page | 10:58 |
| AJenbo | where do i get my app for android? | 11:05 |
| deutero | hola | 11:11 |
| psypher246 | rye: hello, you there? | 11:55 |
| rye | psypher246, yes, sorry for the delay, so you are still uploading the files and get reconnected, right? | 11:55 |
| psypher246 | rye: no worries, was busy myself, yeah looks like it, but slow as usual, in the last hour the python process has uploaded 50kb | 11:57 |
| rye | psypher246, could you please pastebin grep 'Connection started to host' syncdaemon.log ? | 11:59 |
| psypher246 | grep 'Connection started to host' ~/.cache/ubuntuone/log/syncdaemon.log | 12:00 |
| psypher246 | returns nothing | 12:00 |
| rye | psypher246, ok, could you please pastebin the whole log, i have just uploaded 4 Mb for tests, but since there are several servers ... netstat -n | grep 443 | grep ESTABLISHED | 12:04 |
| psypher246 | http://paste.ubuntu.com/425187/ | 12:05 |
| === base is now known as elzapp | ||
| rye | psypher246, what does netstat -n | grep 443 | grep ESTABLISHED say ? | 12:08 |
| psypher246 | tcp 0 0 10.12.253.137:37519 174.129.241.144:443 ESTABLISHED | 12:09 |
| psypher246 | tcp 0 0 10.12.253.137:48089 91.189.89.213:443 ESTABLISHED | 12:09 |
| psypher246 | tcp 0 0 10.12.253.137:49773 209.85.229.19:443 ESTABLISHED | 12:09 |
| psypher246 | tcp 0 0 10.12.253.137:59813 91.189.89.212:443 ESTABLISHED | 12:09 |
| xoco | honk | 12:14 |
| duanedesign | rye: hello. I imagine you saw the updated /topic | 12:34 |
| rye | duanedesign, believe it or not, but i noticed just now | 12:35 |
| rye | duanedesign, thanks!!! | 12:35 |
| kklimonda | ok, now here's a funny thing - one cannot download a funambol client for android without using android market.. | 12:49 |
| kklimonda | and to use android market you have to login using your google account | 12:50 |
| kklimonda | and then you can't really remove this accout without deleting all personal data (funambol client included ;) ) | 12:50 |
| beniwtv | Hi all.. I was maybe considering a paid subscription, but I have a question: Is Ubuntu One contacts compatible with SyncML? | 12:52 |
| rye | psypher246, could you please run the script from http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-couchdb-query as "python ubuntuone-couchdb-query --show-account-info notes " and send in a private message to me? | 12:57 |
| rye | beniwtv, SyncML is provided by syncml.one.ubuntu.com and can be set up by going to https://one.ubuntu.com/phones and setting up your phone | 12:58 |
| beniwtv | rye: I take it I can have more than one phone right? | 12:58 |
| rye | beuno, ^ | 12:59 |
| beniwtv | :) | 13:00 |
| beniwtv | thanks | 13:00 |
| kklimonda | how long should it take to sync contacts from u1 to local address book? | 13:27 |
| jblount | rye: re: having more than one phone "kind of" is the best answer. | 13:28 |
| jblount | rye: You can only setup one phone in the https://one.ubuntu.com/phones interface, but the credentials will work on as many devices / pieces of software that you hookup. | 13:28 |
| rye | jblount, well, basically you can use any number of devices with the same credentials | 13:29 |
| rye | jblount, hm, let me try one more phone... heh, the password needs to be reset | 13:29 |
| jblount | kklimonda: That's pretty hard to tell, we are having lots of extra use right now because of the 10.04 release. | 13:30 |
| jblount | kklimonda: Does it seem to be taking a long time for you? | 13:31 |
| kklimonda | jblount: I've spent last few hours trying to push my contacts from the phone to u1 so I'm biased right now ;) | 13:31 |
| jblount | kklimonda: Yikes! That's a long time! | 13:32 |
| jblount | kklimonda: Are you seeing any in the web interface? https://one.ubuntu.com/contacts | 13:32 |
| kklimonda | jblount: there were various problems and not all of them were related to u1 directly | 13:32 |
| kklimonda | yes | 13:32 |
| jblount | kklimonda: I wish we had a good metric of "one contact should take x seconds to sync" so I could give you some sort of expected time frame. For me, the longests I can remember it taking was a few seconds, but that was with everything working and no one but our team using the service :) | 13:33 |
| kklimonda | I feel like an idiot when it comes to the whole couchdb thing :/ | 13:33 |
| studentz | Hi there I just bought some music :) . They are in Ubuntu server but I cannot sync with my ubuntu one folder Help me..... | 13:34 |
| kklimonda | jblount: are there any logs related directly to the contact syncing I can check to see what's going on? | 13:34 |
| jblount | rye: ^^ (both re logs for contact syncing and stuck song downloads) | 13:35 |
| kklimonda | jblount: I have found a desktop-couchdb.log.1 and the least GET /contacts/_all_docs is from two hours ago.. weird | 13:36 |
| rye | kklimonda, could you please check whether desktopcouch-service is running? | 13:37 |
| rye | ok, i got it, the official status of sync is back to slow :( | 13:37 |
| kklimonda | rye: yes, it is - I'm going to edit some local contact and see if it gets pushed. | 13:37 |
| kklimonda | ah, wait - dates in this log are in the GMT GZ o.O | 13:38 |
| kklimonda | TZ* | 13:38 |
| rye | kklimonda, ok, there should be ~/.cache/desktop-couch/log/desktop-couch-replication.log - could you please check whether there is anything ERROR-like? | 13:39 |
| kklimonda | so I guess you just got hit hard.. again :P | 13:39 |
| kklimonda | rye: right, this file hasn't been touched since yesterday at all. | 13:39 |
| kklimonda | I'll probably just logout and login and it will fix itself ;) | 13:39 |
| rye | kklimonda, ok, then i believe desktopcouch replication became uncooperative | 13:40 |
| kklimonda | unless there is something else you would like to get from me before I do that | 13:40 |
| duanedesign | studentz: Are the songs in your cloud storage. You can test this by going to http://one.ubuntu.com/files and look under User Defined Folders > Purchased from Ubuntu One | 13:40 |
| studentz | Yes they are | 13:40 |
| studentz | I am downloading to my box one by one | 13:41 |
| studentz | but I will like to syn my folder to avoid that | 13:41 |
| studentz | but I would like to syn my folders to avoid that ( sorry for the typo) | 13:42 |
| duanedesign | studentz: if you run this command in a Terminal what does it say? u1sdtool --status | 13:42 |
| rye | kklimonda, ok, no need to relogin, could you please try restarting desktopcouch - /usr/lib/desktopcouch/desktopcouch-stop and then run /usr/lib/desktopcouch/desktopcouch-service | 13:42 |
| duanedesign | studentz: You can paste multiline entries to http://paste.ubuntu.com | 13:44 |
| rye | kklimonda, in this case desktopcouch will be running in foreground | 13:44 |
| studentz | connection: With User With Network description: processing queues is_connected: True is_error: False is_online: True queues: WORKING_ON_CONTENT | 13:44 |
| duanedesign | studentz: looks like it is working on it. Probably just slow because of the release yesterday. | 13:46 |
| studentz | In the thumbnail of Ubuntu one folder the cloud has an red x. It that means that I'm no connected ? | 13:47 |
| duanedesign | studentz: means it is not synced | 13:47 |
| studentz | so how I can sync my Ubuntu one folder (UOF) | 13:48 |
| kklimonda | rye: looks like I'm getting 503 from server | 13:48 |
| rye | kklimonda, 503? | 13:48 |
| rye | guys, couchdb misbehaves again! | 13:49 |
| rye | kklimonda, could you please restart desktopcouch again? | 13:50 |
| duanedesign | studentz: 'Connect' button under the Devices tab. Looks like yours is working on a sync. | 13:50 |
| kklimonda | rye: still the same "replication 2010-04-30 14:51:19,488 - can't create/verify 'u/ac7/96a/1473/contacts'" and the end of traceback is 'ServerError: (503, '')' | 13:53 |
| rye | kklimonda, talking with admins now | 13:54 |
| lee_cow | guys! seeing repeated connections error from funambol client as well a www contacts page. 504 Gateway Time-out ; whats going on? | 14:11 |
| CardinalFang | lee_cow, I don't know directly, but it sounds like it's overloaded. I suspect everyone's trying what you are. Try again in a few hours, perhaps? | 14:14 |
| CardinalFang | http://idono.imgur.com/ubuntu_cupcakes/1 Want. | 14:28 |
| kklimonda | yeah, they look awesome, not to mention delicious | 14:30 |
| rye | ok, we are now experiencing some strange sort of CouchDB outage, the team is working on figuring the actual reason out | 14:33 |
| ndshomebrew | hi :) | 14:51 |
| ndshomebrew | i've a (i hope) simpel question about add a computer in ubuntu one | 14:52 |
| ndshomebrew | I deleted all acounts. So i don't have any accounts anymore | 14:52 |
| ndshomebrew | How can i add one again?? (A) | 14:53 |
| ndshomebrew | Im using ubuntu 10.04 | 14:53 |
| ndshomebrew | honk | 14:54 |
| mattgriffin | ndshomebrew: link in this chat topic | 14:54 |
| rye | ndshomebrew, the question is simple, yet the reply at the time is not the best that we could have - the service experiences an issue that may prevent you from adding your computer, the team is now working to resolve that | 14:55 |
| ndshomebrew | ok | 14:55 |
| ndshomebrew | thanks a lot | 14:55 |
| ndshomebrew | than i have to wait :P | 14:55 |
| ndshomebrew | is it also a bug that the ubuntu one venster in ubunut himself cant be closed? Now i need to do it with the system monitor or with the terminal :P | 14:57 |
| ndshomebrew | bye all and thanks | 15:00 |
| hirisov | hello | 15:25 |
| hirisov | can sy help me please how can i add an encrypted partition to ubuntu one's sync "list"? I created a dedicated 50g partition for all the data i want to sync with ubuntu one | 15:26 |
| hirisov | but cannot find how i can add this | 15:27 |
| hirisov | ping? | 15:29 |
| mattgriffin | hirisov: you can only sync folders that are within your home folder. symlinks are synced but they are not followed | 15:29 |
| hirisov | huh that's really bad news | 15:30 |
| mattgriffin | hirisov: sorry | 15:30 |
| hirisov | and is there any way i can map taht encryptred partition into my hoem directory so ubuntuone can sync it? | 15:31 |
| hirisov | like mount it there or soemthing? | 15:31 |
| hirisov | i want to have these data on a different partition in case i need to reinstall ubuntu or anything | 15:31 |
| tony | hi! | 15:32 |
| hirisov | also this way i can access the data there from windows | 15:32 |
| hirisov | it is really strange that it must be phisically there for ubuntuone to work? | 15:32 |
| mattgriffin | hirisov: hmm | 15:33 |
| tony | Is there anyone who knows just how safe it is to store information on ubuntu one? | 15:33 |
| tony | as far as it being accessible from.. outside | 15:33 |
| kklimonda | safe from what | 15:33 |
| kklimonda | ? | 15:33 |
| hirisov | they say if u store it encrypted on your own hardisk | 15:34 |
| hirisov | then it's safe on ubuntuone as well | 15:34 |
| Bookman | I seem to be connected and some files are synced, but the transfer speed is extremely low. I don't have any bandwidth limits set and I only know it is slow by observing my network connection. | 15:35 |
| tony | I am mostly worried about organisations asking for access, and so on | 15:35 |
| hirisov | is there any "official" support for this 10$ monthly? i just payed it and if i cannot get it sync my encrypted partition then it's service is basically useless to me and i would be really sad then, i think it's a great idea and wanna support ubuntu as well | 15:35 |
| Bookman | Any ideas on how to check/troubleshoot it? | 15:35 |
| hirisov | tony if the data is encrypted nobody can decrypt taht without the key | 15:36 |
| hirisov | even if they have access to all the files it's unusable to anybody without the key | 15:36 |
| hirisov | althought i'm also interested about teh details about it | 15:36 |
| tony | Thanks hirisov ! what is the best way to go about that | 15:36 |
| hirisov | this was my first reason to create a dedicated encrypted partition to story my sensitive sata i want to backup to ubuntuone | 15:36 |
| hirisov | but now seems ubuntuone is unable to sync folders outside of my $HOME? :(( | 15:37 |
| tony | Yes. It would be interesting to know just how accessible or bending Ubuntu is to outer pressure from organisations and governments | 15:37 |
| tony | so it is virtually useless, lol | 15:37 |
| hirisov | well i cant believe it it seems really stupid | 15:37 |
| aquarius | rye, mr_chris has bought some songs which are in U1 but aren't syncing down to his machine. Can you give him some help? | 15:38 |
| hirisov | okay i can encrypt my $HOME while installing | 15:38 |
| hirisov | but i think it's really common practice not to store the data in $HOME but on other disk/partition how it's possible ubuntuone cannto sync that? | 15:39 |
| rye | mr_chris, currently the sync performance is degraded so it may take a while before files will appear on your machine | 15:39 |
| mr_chris | How long is a while? | 15:40 |
| mr_chris | Is it due to just having a lot of traffic from the release last night? | 15:40 |
| rye | hirisov, the point of Ubuntu One is that the files you are syncing will be available on the same location on another machines that you sync these files with. Having something syncing outside of $HOME will not guarantee any access rights to the partitions | 15:40 |
| rye | mr_chris, could you please run the script at http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh ? | 15:40 |
| rye | mr_chris, it will pastebin the details of your issue so that you won't need to perform these steps manually | 15:41 |
| mr_chris | Ok. Just a second please and I'll have the output to you. | 15:41 |
| mr_chris | Thanks for the help, btw. | 15:41 |
| rye | mr_chris, after this could you please provide the url that is received | 15:41 |
| hirisov | rye: i'm okay with manually create a symlink / mount point / whatever in all the machines i wanna sync with under my $HOME, and onyl start sync after i manually mount the encrypted partition by hand. is that possible? | 15:42 |
| mr_chris | http://pastebin.com/PXmDWkSv | 15:42 |
| rye | hirisov, the issue with symlinking is even worse - in case mountpoint is not mounted, how can the system detect that this folder is empty because it was not mounted or because it was cleaned in general case? | 15:43 |
| rye | hirisov, if it finds that all files were removed locally then it will start removing the files online too, to keep everything synced | 15:44 |
| tony | rye what?? | 15:44 |
| hirisov | rye: guess i can set it up so it only startrs syncing if i manually start it? | 15:44 |
| hirisov | the problem is now i need to sync data which consist of documents etc i need to access both from ubunttu and windows | 15:45 |
| tony | rye so i cannot backup things on ubuntu one, and reinstall my machine. because once it finds the items removed they will be deleted? | 15:45 |
| hirisov | i REALLY dont liek to idea to mount my whiole ubuntu partition under vista and mess aroudn with vista in my ubunti $HOME | 15:45 |
| hirisov | but that u say that is the onyl way to have my data encrypted, and accessible from multiple OSes in my laptop? | 15:46 |
| rye | tony, no, there is the concept of metadata stored in your home directory. in case ubuntuone finds that its metadata is present _but no files are available_ then it will consider that the files were removed | 15:46 |
| rye | tony, if you don't have metadata info for the file locally, then the files will be downloaded properly | 15:47 |
| tony | rye oh, thanks! | 15:47 |
| tony | thanks all. bb! | 15:48 |
| rye | mr_chris, could you please do u1sdtool --info=/home/chris/.ubuntuone/Purchased\ from\ Ubuntu One | pastebinit and give the url here? | 15:50 |
| kklimonda | ach, I've managed to move some files and rename parent directory and it took me only 10 minutes and 2 .u1conflict resolutions.. :) | 15:50 |
| hirisov | ah too bad seems ubuntuone isn't exactly what i thought it to be :( | 15:51 |
| hirisov | my fault probably | 15:51 |
| mr_chris | http://pastebin.com/eTQMdp6L | 15:52 |
| rye | verterok, is there any procedure to detect bug #571548 ? | 15:55 |
| ubottu | Error: Could not parse data returned by Launchpad: list index out of range (https://launchpad.net/bugs/571548) | 15:55 |
| mr_chris | Would a firewall cause any issues with Ubuntu One? | 15:57 |
| kklimonda | rye: is it even worth reporting issues with U1 now or should we just wait till dust settles down? | 15:57 |
| mr_chris | rye: I second kklimonda's question. | 15:57 |
| rye | mr_chris, no, that's not firewall, for sure | 15:58 |
| rye | the issues currently are: couchdb outage breaks web interface, slow syncdaemon syncing (moving service to better hardware), song downloads are not working fine for everyone | 15:59 |
| kklimonda | mobile contact syncing also doesn't seem to work :) | 15:59 |
| rye | kklimonda, aaand that, http://identi.ca/ubuntuone | 15:59 |
| verterok | rye: looking | 16:00 |
| rye | mr_chris, could you please restart syncdaemon with u1sdtool --quit; u1sdtool --connect | 16:00 |
| mr_chris | rye, done | 16:00 |
| rye | mr_chris, ok, could you please open ubuntuone-preferences and check whether it says 'synchronization complete' | 16:01 |
| verterok | rye: no way to do it "programatically" :p | 16:01 |
| mr_chris | rye, "Synchronization in progress..." | 16:02 |
| verterok | rye: server_hash in the root of the volume (UDF, share, U1 root) is == hash in the server, and syncdaemon doesn't download a new directory, that it's available via the web | 16:02 |
| rye | verterok, ok, even if local_cache is empty ? | 16:02 |
| verterok | rye: local_cache? | 16:02 |
| rye | verterok, local_hash, sorry | 16:03 |
| verterok | rye: yes | 16:03 |
| rye | verterok, ok, if we put a file to that dir, will that drop the hashes and force refresh upon next restart? | 16:03 |
| verterok | rye: becuase server rescan sends the server_hash to the server, the server check that it match the hash it have and don't send the NODE_STATE message | 16:04 |
| verterok | rye: yes | 16:04 |
| rye | verterok, ok, great, (/me collects empty files to give out to the victims of that bug) | 16:04 |
| rye | mr_chris, could you please do u1sdtool --waiting-meta | pastebinit ? | 16:04 |
| verterok | rye: also, we could hack a small protocol client to check this bug, but I think it's too much work | 16:04 |
| verterok | rye: if you see too many users start hitting this, I could help with the script ;) | 16:05 |
| hirisov | anybody can confirm pls if i install ubuntu with "password needed to decrypt data in $HOME" then i can safely put anything sensitie to $HOME/Ubuntu One and my files will be encrypted in the cloud? or any addition steps needed to store the data only decryptable by me in the ubuntuone cloud? | 16:05 |
| mr_chris | pastbinit reports "You are trying to send an empty document, exiting." | 16:06 |
| kklimonda | hirisov: they won't be encrypted in the cloud - when you unlock your home directory U1 is going to see and sync unencrypted files | 16:06 |
| rye | hirisov, ubuntuone is an application, it uses the files that are provided to it via the underlying platform. The encrypted directory is mounted and the applications gets access to the _unencrypted_ data | 16:06 |
| gourgi | hey all, Is there a quick 'n' dirty way to empty the contacts database from the cli? /me affected by bug #540675 | 16:06 |
| ubottu | Launchpad bug 540675 in evolution-couchdb "Cannot copy contacts from Personal addressbook to CouchDB addressbook" [Undecided,Confirmed] https://launchpad.net/bugs/540675 | 16:06 |
| hirisov | i see thanks. is there any way taht they would be sent encrypted to the ubuntuone cloud? | 16:07 |
| rye | mr_chris, ok, lets' make the files - do " touch /home/chris/.ubuntuone/Purchased\ from\ Ubuntu One/placeholder " | 16:07 |
| rye | mr_chris, after you do this could you please restart syncdaemon again - u1sdtool --quit; u1sdtool --connect | 16:07 |
| rodrigo_ | gourgi, remove them all from evolution | 16:08 |
| mr_chris | rye, done | 16:08 |
| kklimonda | hirisov: one thing I can think of is to create two directories - Encrypted and Unencrypted, set u1 to sync Encrypted directory and then decrypt it on the fly to the Unencrypted one. No idea if it may work but it sounds doable. | 16:08 |
| kklimonda | rye: hmm.. renaming files always make U1 reupload them? | 16:09 |
| mr_chris | rye, the client still reports "Synchronization in progress..." | 16:09 |
| rye | mr_chris, ok, now could you please do " ( u1sdtool --waiting-meta; u1sdtool --waiting-content; u1sdtool --info=/home/chris/.ubuntuone/Purchased\ from\ Ubuntu One ) | pastebinit " ? | 16:09 |
| kklimonda | rye: or is it just because I've renamed parent directory, created a subdirectory and moved them to the subdirectory? U1 wasn't happy about it :) | 16:10 |
| hirisov | kklimonda: hm i see, seems it needs considerable extra work and research to set that up | 16:10 |
| hirisov | it's a bit strange to me, everybody just happily uploads their data unencrypted? or am i just too paranoid? :) | 16:11 |
| mr_chris | rye, http://pastebin.com/rW224qZN | 16:11 |
| rye | kklimonda, i believe that's the question to chicharra team - verterok - is renaming files always make U1 reupload them? | 16:11 |
| verterok | kklimonda, rye: no, unless you move the file between shares or UDFs | 16:12 |
| rye | mr_chris, ok, that is something new, lets wait 5 minutes and then could you please again do u1sdtool --waiting-meta | pastebinit | 16:12 |
| mr_chris | rye, will do. Thanks for introducing me to pastebinit | 16:13 |
| kklimonda | verterok: what I've done was basically: http://pastebin.com/wRvz94S6 | 16:14 |
| gourgi | rodrigo_: please take a look at latest comments in bug #540675. i see 109 contacts in evolution and i have 256 contacts in the desktop couch. the conctacts are hidden in evolution, marked as "deleted" in the desktop couch.i just want to empty the db and re-import the vcard adressbook | 16:14 |
| ubottu | Launchpad bug 540675 in evolution-couchdb "Cannot copy contacts from Personal addressbook to CouchDB addressbook" [Undecided,Confirmed] https://launchpad.net/bugs/540675 | 16:14 |
| rodrigo_ | gourgi, ah, yes, we don't remove them, just mark them as deleted | 16:15 |
| kklimonda | hirisov: no idea - are you? :) | 16:15 |
| rodrigo_ | gourgi, then open with your browser ~/.local/share/desktop-couch/couchdb.html | 16:15 |
| kklimonda | hirisov: I don't upload anything confidential to my U1 that I haven't encrypted manually (and that's only a few files) | 16:15 |
| verterok | kklimonda: ok, interesting... | 16:15 |
| gourgi | rodrigo_: already there :) | 16:15 |
| rodrigo_ | gourgi, that'll open a web interface to your local couchdb | 16:15 |
| verterok | kklimonda: and you got the old structure back? | 16:15 |
| rodrigo_ | gourgi, then remove the records there, not sure if there is an 'empty db' option, I think not | 16:16 |
| kklimonda | verterok: no but that may have been U1 being really slow :) | 16:16 |
| hirisov | hm i see an interesting remark in thsi article: http://www.linux-mag.com/id/7568/2/ | 16:16 |
| gourgi | rodrigo_: there is not such an option in futon, i just asked if you guys have a python script or something to empty the db | 16:17 |
| hirisov | teh "Remote Backups of Encrypted Data" part | 16:17 |
| verterok | kklimonda: yes, it's possible that the current slowness of the server(s) might play bad with lot of moves...it will not loss data, but it will create conflicts | 16:17 |
| rodrigo_ | gourgi, no, we don't, afaik | 16:17 |
| hirisov | "Limitless network data storage is among the prominent features of Cloud Computing services, such as Ubuntu One. Data privacy in the Cloud, however, is a concern of many Cloud customers. eCryptfs provides an interesting advantage to Cloud storage users. Encrypted Home Directory users can conveniently and incrementally synchronize the encrypted contents of their $HOME/.Private directory to remote storage and rest assur | 16:17 |
| gourgi | rodrigo_: ok , thanks. there should be such a tool imho. anyway keep getting u1 better and better guys ;) | 16:18 |
| hirisov | probably this might be the solution? this is in my $HOME and it is encrypted so no need to manually encrypt files if i set it up and just put everything into this .Private directory? | 16:18 |
| rye | hirisov, hmmm, need to check that | 16:18 |
| rodrigo_ | gourgi, if you write, we could include it in a u1-tools package :D | 16:18 |
| rye | but that is interesting | 16:19 |
| hirisov | if it works probably this should be included in the docs ? | 16:19 |
| rye | hirisov, i am adding a TODO item to check for that | 16:19 |
| gourgi | rodrigo_: i can code at all :-P | 16:19 |
| gourgi | *can;t | 16:19 |
| hirisov | rye: thanks, i hope u find it useful it would be really nice to have some "official" well documented way to set it up | 16:20 |
| rye | hirisov, well, in this case the files will not be available online, i.e. they will be available but they will not be useful since the decryption will not happen online | 16:20 |
| hirisov | sure | 16:20 |
| hirisov | but i can live with that, i dont want to access them via browser | 16:21 |
| hirisov | i just wanna make sure if my hdd blows up i can get it back from the cloud | 16:21 |
| hirisov | and i think many user would find taht useful and would sacrifice to ability to browse it online via browser for increased security for certain files/directories | 16:22 |
| rye | hirisov, ok, for now I am off for an hour, but I am definitely interested in .Private syncing, i have several testing machines that can be sacrificed for this. definitely need to check that | 16:22 |
| rye | hirisov, so I believe you can ping me when you see me back available and we'll perform some tests for such interesting thing | 16:22 |
| mr_chris | rye, http://pastebin.com/i0wWYSXF | 16:23 |
| rye | mr_chris, ok, what does u1sdtool --waiting-content have ? | 16:23 |
| hirisov | really nice, i'm off as well but i just signed up today for U1 so still have 30 days subsription i'm not in a hurry, if i can help with anythign so set it up or test i'd be happy to do | 16:23 |
| hirisov | sure rye | 16:23 |
| mr_chris | http://pastebin.com/dZQs8a4j | 16:23 |
| rye | mr_chris, congratulations - your files will start appearing shortly | 16:24 |
| rye | we now know how to unstick songs until the bug is fixed in the client | 16:24 |
| mr_chris | rye, Sweet! So what was the issue? How can it be avoided in the future? | 16:24 |
| rye | 1. create a file in .ubuntuone/Purchased\ from\ Ubuntu\ One 2. shut down syncdaemon with u1sdtool --quit; 3. start syncdaemon with u1sdtool --connect ; 4. Wait for files to arrive | 16:25 |
| mr_chris | rye, So the process is, create a placeholder file, restart the daemon, then wait? | 16:25 |
| mr_chris | rye, oh, sorry | 16:25 |
| rye | mr_chris, there will be a fix for this issue provided shortly in an update | 16:26 |
| mr_chris | rye, Thanks. Glad I could help you catch a bug. Keep up the good work. | 16:26 |
| rye | mr_chris, thanks for the heads up! | 16:26 |
| rye | ok, me goes away | 16:26 |
| kklimonda | is it (or will it be) possible to choose which shares you want to sync? | 16:40 |
| === beuno is now known as beuno-lunch | ||
| Savvy | hi, how can we connect ubuntuone with 10.04 It doesn't connect when I click connect button | 17:02 |
| Busigast | hello :) i just installed the new 10.04, and i was wondering how i can connect my computer to my exizting one account ? | 17:13 |
| Busigast | Honk | 17:15 |
| mr_chris | rye: I updated the bug report with the information you gave me. https://bugs.launchpad.net/rhythmbox-ubuntuone-music-store/+bug/572347 | 17:21 |
| ubottu | Launchpad bug 572347 in rhythmbox-ubuntuone-music-store "Can't download any of the songs I purchases" [Undecided,New] | 17:21 |
| KFX_ | Hello | 17:22 |
| KFX_ | could someone say howto connet a new ubuntuPC to Ubuntu One? | 17:24 |
| duanedesign | hello KFX_ | 17:25 |
| duanedesign | Busigast: hello | 17:25 |
| Busigast | hello duanedesign | 17:25 |
| duanedesign | Busigast: having trouble adding your computer | 17:26 |
| Busigast | duanedesign: yes, i cant seem to add it )= | 17:26 |
| mr_chris | KFX_: This may be helpful to you https://one.ubuntu.com/support/installation/ | 17:26 |
| duanedesign | Busigast: there is a bug that has been hitting some | 17:27 |
| duanedesign | Busigast: fortunately it is an easy fix | 17:27 |
| Busigast | duanedesign: Oh good :D how do i do it ? | 17:27 |
| duanedesign | Close Ubuntu One Preferences and open a Terminal | 17:27 |
| KFX_ | yes i know but i could't find the "Add this Computer" button in Point 8 | 17:28 |
| Busigast | duanedesign: Yes :) | 17:28 |
| duanedesign | yeah | 17:28 |
| duanedesign | KFX_: this is probably relevant to you too | 17:28 |
| duanedesign | run the command: u1sdtool -q; killall ubuntuone-login | 17:29 |
| KFX_ | okey I had open the terminal | 17:29 |
| duanedesign | KFX_: ^^ | 17:29 |
| duanedesign | after you run that command open Ubuntu One from the Me Menu and this time it should open the browser | 17:29 |
| Busigast | duanedesign: ok ill give it a go, please hold | 17:30 |
| KFX_ | ah yes it goes thankyou | 17:30 |
| Busigast | duanedesign: Thak you so mutch for your help :) | 17:31 |
| duanedesign | absolutely | 17:31 |
| duanedesign | :) | 17:31 |
| rye | KFX_, what was the page that you were presented with? | 17:33 |
| rye | KFX_, when you were expecting the page at point 8 with Add this Computer? | 17:33 |
| KFX_ | this page: https://one.ubuntu.com/support/installation/ | 17:34 |
| rye | KFX_... you quit before i could bug you more... | 17:38 |
| sylarpowa | hi, how can I add my computer to ubuntu one's account? cannot find the exact point where I am supposed to insert my computer's name | 17:39 |
| rye | sylarpowa, what do you currently see, is the browser opened? | 17:52 |
| sylarpowa | rye: I am logged in, but cannot understand how to add my pc | 17:53 |
| rye | sylarpowa, could you please tell what page you are in - i am trying to find out what is exactly broken | 17:53 |
| rye | sylarpowa, what is the URL that is in your browser | 17:53 |
| sylarpowa | https://one.ubuntu.com/account/machines/ | 17:54 |
| rye | sylarpowa, ok, could you please look at http://bit.ly/caHbOf ? | 17:54 |
| sylarpowa | rye: maybe the issue could be related to the fact that I'm not using firefox? | 17:55 |
| rye | hm, how can users go to /account/machines/ w/o adding account... | 17:56 |
| rye | sylarpowa, what browser are you using ? | 17:56 |
| sylarpowa | chrome | 17:56 |
| sylarpowa | btw now , forcing it, I ve the page, thx | 17:56 |
| rye | sylarpowa, chrome is fine, there is some strange condition we are facing that may prevent the browser from opening at all, but going directly to /account/machines/ is strange | 17:56 |
| sylarpowa | rye: mmm now how can I sync my files? I ve pasted a script into the ubuntu one folder and it has the sync icon but cannot understand how to sync it | 18:00 |
| rye | sylarpowa, once it got connected it will start syncing automatically, however currently due to a large amount of new subscribers the system has slow response. The team is migrating the service to much faster hardware now | 18:01 |
| sylarpowa | rye: so the status of the uploading could be checked by looking at the icon the file has? for example now I ve a "!" | 18:02 |
| rye | sylarpowa, it means that it is not yet uploaded - you can see how the queues slowly process via u1sdtool --waiting-meta (for metadata queue) and u1sdtool --waiting-content (content upload/download queue) | 18:05 |
| === chewy is now known as chewymob | ||
| sylarpowa | thanks | 18:06 |
| hirisov | re | 18:06 |
| sylarpowa | rye: is it planned a way to do fast-editing plain text files online? | 18:07 |
| hirisov | rye: is there any eta about when the speed issue will be resolved approx? | 18:07 |
| rye | hirisov, checking with admins... | 18:07 |
| hirisov | well i guess anyway the great number of us newcomers to u1 is a good thing in long term | 18:08 |
| rye | hirisov, unfortunately i can only provide you with a short-term ETA - the syncdaemon services will be migrated to the new hardware in 45 minutes. After that the team will check what else can be tweaked. | 18:10 |
| hirisov | rye: great, thanks | 18:10 |
| rye | hirisov, the high number of new users helps finding the spots that make service unusable faster. There are magnitude of client and server tests that cover pretty much every aspect of the service but it does not guarantee real-world performance for now | 18:11 |
| rye | sylarpowa, there are no plans to do that though you might want to look at the notes interface. | 18:12 |
| hirisov | this is really normal, i don't complain, even Blizzard cannot apply a patch after 5 years ef experience w/ 10 million users w/o problems ;) | 18:12 |
| rye | ok, the couchdb is now down so notes and contacts are not accessible | 18:12 |
| tim_ | hi | 18:18 |
| brockscl | hey | 18:18 |
| tim_ | i synced a folder with ubuntu one, but i removed this folder from my desktop | 18:18 |
| tim_ | how can i delete it now in ubuntu one? | 18:18 |
| rye | tim_, eventially it will catch up - the work is being performed now to make the service faster | 18:22 |
| tim_ | and i removed the concerned computer from my ubuntu one account | 18:23 |
| tim_ | so there won't be any sync with that folder again :) | 18:23 |
| HasBeen | honk | 18:23 |
| === beuno-lunch is now known as beuno | ||
| hirisov | hm by default u1 sync runs in the background automatically after boot? Is there a way to disable it and only run it manually ? | 18:27 |
| duanedesign | HasBeen: hello | 18:29 |
| HasBeen | hey duanedesign | 18:29 |
| HasBeen | your with ubuntu one? | 18:29 |
| rye | hirisov, System / Preferences / Startup Applications - Ubuntu One | 18:30 |
| duanedesign | i do not work for Canonical if that is what you mean | 18:30 |
| duanedesign | HasBeen: ^^ | 18:30 |
| HasBeen | lol | 18:30 |
| rye | ok, /me needs to update the channel title | 18:30 |
| HasBeen | was reading the title ;) | 18:30 |
| HasBeen | quick question then anyway.. | 18:31 |
| rye | we are now under maintenance, so adding computers might not even work | 18:31 |
| HasBeen | how would i go about getting some track onto the ubuntu one store? | 18:31 |
| HasBeen | i love ubuntu so thought why the heck not grow that store as well | 18:31 |
| rye | HasBeen, frankly speaking i'd suggest you not to do that until we are finished with the upgrade - the service is pretty unstable now so your purchase will be ok, it will eventually be processed and synced but you will have to wait for it to complete for some time :( | 18:33 |
| HasBeen | rye: id love to give a track out for free.. so doesnt matter with payment | 18:34 |
| hirisov | rye: thanks! | 18:34 |
| HasBeen | this is a proper track - mastered and mixed and artist is signed to a major label.. | 18:34 |
| HasBeen | would just like to know the procedure of getting music on to the store | 18:34 |
| blistov | HasBeen, All major labels prohibit the artist from releasing their music outside of the label. | 18:35 |
| rye | HasBeen, basically you need to open rhythmbox, but you may find that ubuntuone login may not be successful :( | 18:35 |
| HasBeen | blistov: not for this mate, we have the rights | 18:35 |
| blistov | HasBeen, good question either way, but ultimately I don't think U1 is what you're looking for. | 18:35 |
| blistov | HasBeen, then I'd suggest talking to Magnatune first. | 18:36 |
| rye | HasBeen, ah, you mean to get your data into the store | 18:36 |
| duanedesign | HasBeen: 7digital is the music provider and they have an indiestore. | 18:36 |
| HasBeen | why isn't U1 what i'd be looking for? | 18:36 |
| duanedesign | HasBeen: http://indiestore.7digital.com/portal/servicelevel.aspx | 18:36 |
| HasBeen | aye would like to get the music into the store :) not purchase from it | 18:36 |
| HasBeen | well id like to purchase from it.. | 18:36 |
| HasBeen | but as you said wait till it works ;) | 18:37 |
| HasBeen | so 7digital is the one in control of the listing of music on the store? | 18:37 |
| duanedesign | HasBeen: yes | 18:37 |
| HasBeen | thanks duanedesign :) | 18:41 |
| MagicFab | hi all | 18:47 |
| MagicFab | how can the currency in the U1 store be changed from Euros to US ? | 18:47 |
| HasBeen | MagicFab, think you need the magic word :) check the topic. lol | 18:50 |
| MagicFab | honk then :) | 18:51 |
| === rye changed the topic of #ubuntuone to: https://one.ubuntu.com/ | http://identi.ca/ubuntuone | Service is under maintenance. Slow sync, Gateway Timeouts and failing phone sync issues are known | Review http://bit.ly/caHbOf for help on adding your computer | Known issues: https://wiki.ubuntu.com/UbuntuOne/Status | Say "honk" to get help for Ubuntu One. Please be patient. | ||
| MagicFab | so far I only see "Stores only sell in one currency and the World store is set to Euros." from https://bugs.edge.launchpad.net/rhythmbox-ubuntuone-music-store/+bug/544471 | 18:55 |
| ubottu | Launchpad bug 544471 in rhythmbox-ubuntuone-music-store "Download unavailable in several countries" [High,Invalid] | 18:55 |
| MagicFab | tx | 18:55 |
| undecim | Can I use One on Windows? | 19:06 |
| mandel | In case anyone is interested, now you can use desktopcouch from mono: lp:desktopcouchsharp | 19:06 |
| mandel | first release, do not expect anything amazing, but basic operations are there | 19:07 |
| mkarnicki | undecim: it's planned, but I don't think in a forseeable future. I might be wrong though, wait for another response :) | 19:07 |
| mkarnicki | undecim: basically ppl can port it to whatever platform they want. so if there's enough interested programmers in porting to windows, i wish them luck :) | 19:08 |
| mkarnicki | undecim: it'd be nice to have it on windows also (though I don't have windows for some time already, and rarely use it) | 19:08 |
| mandel | mkarnicki, I was posting desktopcouch bunt until I find a way to remoge the gnome-keyring dependency I'm stuck (I do not have the time) | 19:08 |
| mkarnicki | mandel: oops.. I hope somebody (perhaps you) will find the way :) | 19:10 |
| mandel | mkarnicki, we'll see at UDS ;) | 19:11 |
| mkarnicki | mandel: I think I read that this service is not strictly for ubuntu, oh! it was a podcast by Jono and Aquarius was a guest | 19:11 |
| mkarnicki | mandel: too bad I'm not coming, maybe next year | 19:11 |
| mkarnicki | mandel: I hope you'll all have great time and collab at UDS :) | 19:12 |
| mandel | mkarnicki, sure, and this year is at home ;) anyways, if we talk about gnome-keyring I should be able to have desktopcoouch running on windows soon (depends on how much work I have during the day) I already have most of it done | 19:13 |
| mkarnicki | mandel: this is great :) you bring really good news! | 19:14 |
| mkarnicki | mandel: what do you mean 'at home'? you're not attending UDS in person? | 19:14 |
| mandel | mkarnicki, yes, but I'm a belgian resident ;) | 19:15 |
| mkarnicki | mandel: ha! lucky you! | 19:15 |
| gdi2k | honk | 19:21 |
| * mkarnicki is away for now | 19:24 | |
| duanedesign | hello gdi2k | 19:25 |
| gdi2k | hi | 19:25 |
| duanedesign | gdi2k: did you have a question? | 19:26 |
| gdi2k | I've got my computer added to Ubuntu One, and it shows up in the Preferences window. But it just says "Synchronisation in progress..." all the time, without actually doing anything. I've tried disconnecting, restarting etc. but it doesn't do anything | 19:26 |
| gdi2k | I've placed a test file in the Ubuntu One folder, but it never shows up on the server | 19:27 |
| gdi2k | I've also had a play with the command line tools, but I'm not really any the wiser... status looks ok, not reporting any errors | 19:29 |
| ForgeAus | does Kubuntu play nice with UbuntuOne??? | 19:38 |
| dobey | how do you define play nice? :) | 19:39 |
| ForgeAus | do you have to download lotsa gnome bits? or can you just install the client with default Kubuntu and work with the apps your familiar with instead of requiring stuff like evolution | 19:40 |
| dobey | we don't have a kde based UI yet, so to use the gnome UI, it will have to install a lot of gnome, yes | 19:42 |
| mhall119 | is there any support for encryption of things synced with UbuntuOne? | 19:42 |
| howlymowly | dobey: "yet" means there is one coming? | 19:42 |
| mhall119 | like Tomboy Notes | 19:42 |
| dobey | mhall119: does tomboy encrypt notes? | 19:43 |
| ForgeAus | howlymowly: remember UbuntuOne itself is a beta... | 19:43 |
| dobey | howlymowly: it means we would very much like to have one, yes | 19:43 |
| ForgeAus | howlymowly: which doesn't exclude the possibility of one being considered... | 19:43 |
| mhall119 | dobey: not by default, and I haven' found a plugin | 19:43 |
| mhall119 | dobey: I can encrypt them manually | 19:43 |
| dobey | howlymowly: but it's very hard to develop the one UI as much as we want to in 6 months, let alone having to do the same thing twice over for kde too :( | 19:44 |
| mhall119 | but it throws off the online note editor | 19:44 |
| dobey | mhall119: well yes, you wouldn't be able to edit them on the web | 19:44 |
| dobey | we don't have your private key to decrypt them to let you edit them in the web :) | 19:44 |
| mhall119 | dobey: I have FireGPG, which lets me automatically decrypt stuff on websites | 19:44 |
| ForgeAus | I have to say its interesting how KDE (kubuntu) feels secondclass in comparison to Ubuntu yet Kubuntu seems to have contributed some influence/stuff to KDE4's development! ... | 19:44 |
| pepun | dobey: but it still works with kde without the UI?! the syncdaemon worked for me in karmic but quit working after the upgrade to lucid. | 19:44 |
| mhall119 | but like I said, after decrypting the online editor is all fubared | 19:45 |
| ForgeAus | if nothing other than the system prefrences/control panel's name of System-Settings that Kubuntu used long before KDE4 lol ... | 19:45 |
| dobey | mhall119: i have no idea what that extension does | 19:45 |
| mhall119 | dobey: works great for encrypting gmail | 19:46 |
| mhall119 | I guess I will have to look into what it's doig to the U1 DOM | 19:46 |
| dobey | pepun: it should work, yes. it still needs gnome-keyring, but that doesn't require all of gnome, and the name is sort of inconsequential at this point | 19:47 |
| mhall119 | I know it does things to the gmail DOM | 19:47 |
| mhall119 | is the U1 webapp code open yet, or still closed? | 19:47 |
| dobey | pepun: and it's a bit harder to associate the computer with the server, without the ui pieces | 19:47 |
| dobey | mhall119: the web ui is not open source, no | 19:48 |
| mhall119 | darn | 19:48 |
| Urda | Hey I can't seem to get my 10.04 clean installed on Ubuntu One | 19:48 |
| pepun | dobey: ok... gonna try it again... thx! | 19:48 |
| mhall119 | guess it's javascript debugging for me then | 19:48 |
| mhall119 | http://getfiregpg.org/s/home if the Firefox GPG plugin, if you were interested | 19:49 |
| duanedesign | gdi2k: Service is under maintenance. So you are probably just experiencing slow sync. Should be better very soon | 19:53 |
| gdi2k | duanedesign: ok, thanks, I'll wait it out... | 19:54 |
| === cpg is now known as cpg|brb | ||
| === cpg|brb is now known as cpg|brb|away | ||
| Z4ndX | Hello .. | 20:33 |
| Z4ndX | How do i add another computer to my UbuntuOne account ? | 20:33 |
| mattgriffin | Z4ndX: read the channel topic | 20:35 |
| mattgriffin | Z4ndX: contains a link to the Ubuntu One faq with additional instructions | 20:36 |
| Z4ndX | Thanks | 20:37 |
| mattgriffin | Z4ndX: keep in mind that we're still doing maintenance so it might be best to wait until that's completed. follow us to get the latest updates ... http://identi.ca/ubuntuone | 20:37 |
| Z4ndX | Okay cool :) | 20:37 |
| mhall119 | ah ha, it's the iframe that isn't working with GPG encrypted notes | 20:50 |
| === seg|ars is now known as seg | ||
| laymansterms | hi, I'm having some trouble with a song download from the Ubuntu One Music Store. Where might I find logs to check out what the problem is? | 20:53 |
| verterok | laymansterms: hi, what's the problem with song download? | 20:54 |
| shiva_ | hello | 20:54 |
| shiva_ | i can not find "add my computer" option | 20:55 |
| shiva_ | in ubnut one | 20:55 |
| laymansterms | verterok, it's not doing anything on the "Transferring to your Ubuntu One storage" step. | 20:55 |
| mattgriffin | shiva_: check the channel topic. there's a link to the Ubuntu One faq that should help you | 20:56 |
| shiva_ | no..i just want to add my computer to ubuntu one before i can begin anything | 20:56 |
| laymansterms | I have a fairly old U1 account so I'm not sure if the problem is because I did an upgrade the directory where it stores those files doesn't exist. | 20:56 |
| verterok | laymansterms: can you see the file in the web? | 20:56 |
| mattgriffin | laymansterms: are the purchased songs in your personal cloud at https://one.ubuntu.com/files ? | 20:56 |
| mattgriffin | :) | 20:56 |
| shiva_ | i do not have even uploaded any files | 20:57 |
| shiva_ | i can not add my computer | 20:57 |
| mattgriffin | shiva_: please check the channel topic | 20:57 |
| shiva_ | ok i will do that6 | 20:57 |
| shiva_ | thanks for the help | 20:57 |
| tomhare | Mine just says syncronisation in progress and nothing else | 20:57 |
| shiva_ | appreciate it! | 20:57 |
| shiva_ | no | 20:57 |
| shiva_ | nothing.. | 20:57 |
| shiva_ | there is nothiing at all | 20:58 |
| shiva_ | i will try to look into | 20:58 |
| shiva_ | thanks | 20:58 |
| laymansterms | verterok, mattgriffin: yes, I can see the file on the web. | 20:58 |
| verterok | laymansterms: ok | 20:59 |
| mattgriffin | laymansterms: cool. then your purchase worked and the files were successfully transferred from 7digital to Ubuntu One.... now just need to get your sync working | 20:59 |
| verterok | laymansterms: check if you have: ~/.ubuntuone/Purchased.* dir | 21:00 |
| laymansterms | mattgriffin, right, could it be because I don't have a .ubuntuone/musicstore directory? | 21:00 |
| laymansterms | I don't have a ~/.ubuntuone directory :/ | 21:00 |
| verterok | laymansterms: ok | 21:01 |
| laymansterms | This machine is an upgraded machine from Karmic so I guess that some configuration got lost in the upgrade shuffle. | 21:01 |
| shiva_ | hello | 21:02 |
| shiva_ | i did find this on the faq | 21:02 |
| mattgriffin | shiva_: hi | 21:02 |
| verterok | laymansterms: could you run: u1sdtool --list-folders | pastebinit | 21:02 |
| mattgriffin | shiva_: http://bit.ly/caHbOf | 21:02 |
| shiva_ | u1sdtool -q; killall ubuntuone-login; u1sdtool -c | 21:02 |
| shiva_ | but now it says | 21:02 |
| shiva_ | refox can't establish a connection to the server at localhost:60398. | 21:03 |
| mattgriffin | shiva_: hmm | 21:03 |
| shiva_ | does it means i am missing some service? | 21:03 |
| laymansterms | verterok, it says "No folders" | 21:03 |
| verterok | laymansterms: ok | 21:03 |
| mattgriffin | shiva_: not sure | 21:03 |
| shiva_ | hmm...so what to do? | 21:04 |
| shiva_ | i just upgraded to 10.4 | 21:04 |
| shiva_ | and was trying ubnutu one | 21:04 |
| shiva_ | :( | 21:04 |
| mattgriffin | verterok: perhaps shiva_ has a similar problem as laymansterms | 21:04 |
| mattgriffin | verterok: with upgrades | 21:05 |
| verterok | mattgriffin: hmm, it shouldn't... | 21:05 |
| verterok | laymansterms: please start ubuntu one preferences app | 21:06 |
| mattgriffin | verterok: yeah. i tested a 9.10 upgrade process and it worked smoothly for me | 21:06 |
| shiva_ | i did not have ubnutu one in 9.10 | 21:06 |
| shiva_ | i tried to have a fresh install of ubuntu one in 10.4 | 21:06 |
| shiva_ | if this helps | 21:06 |
| laymansterms | mattgriffin, I had U1 on this machine on 9.04 (at least, I think I did) so maybe something didn't make it to 9.10 so now things aren't happy in 10.04 | 21:08 |
| verterok | laymansterms: go to the Services tab, and check if the Music Download is | 21:08 |
| verterok | on | 21:08 |
| shiva_ | yes its on for me... | 21:08 |
| verterok | shiva_: are you behind a proxy? | 21:09 |
| shiva_ | no | 21:09 |
| shiva_ | direct to the internet | 21:09 |
| shiva_ | i have a direct ip | 21:09 |
| hersoy | hello, how can i remove 2. and 3. mail address on ubuntuone account? thanks | 21:09 |
| shiva_ | no NAT or other stuffs | 21:09 |
| laymansterms | verterok, Music Download is on, but the checkbox is greyed out. | 21:09 |
| verterok | laymansterms: hmm, that's weird...let's try to workaround this so you can get your song :) | 21:09 |
| laymansterms | as in, "I couldn't even turn it off if I wanted to" :) | 21:10 |
| verterok | laymansterms: run this command: dbus-send --print-reply --session --dest=com.ubuntuone.SyncDaemon --type=method_call /folders com.ubuntuone.SyncDaemon.Folders.refresh_volumes | 21:10 |
| laymansterms | verterok, good thing I chose a free one. This is primarily for testing purposes before I sink any real coinage into the U1 store. | 21:10 |
| laymansterms | verterok, do you need the output? | 21:11 |
| verterok | laymansterms: no | 21:11 |
| verterok | laymansterms: oh, wait...do you have rhythmbox-ubuntuone-music-store installed? | 21:12 |
| mattgriffin | hersoy: log into Launchpad to manage those parts of your account - www.launchpad.net | 21:12 |
| laymansterms | verterok, I can check synaptic, but I would assume that I can get to this stuff from rhythmbox that it is installed. | 21:12 |
| verterok | laymansterms: k, please run: u1sdtool --list-folders again | 21:12 |
| laymansterms | verterok, http://pastebin.com/Ttkvm1CB | 21:15 |
| verterok | laymansterms: ok, now, check if you have your song :) | 21:16 |
| verterok | laymansterms: or you can check if syncdaemon is downloading it: u1sdtool --waiting-content | 21:16 |
| laymansterms | verterok, nope, still not there... completely. I restarted Rhythmbox and it doesn't show up. But .ubuntuone/Purchased Music exists now. | 21:19 |
| laymansterms | Also, the artist and album directory showed up, but no file is in there. | 21:20 |
| verterok | laymansterms: ok, it will be downloaded in a minute | 21:20 |
| verterok | laymansterms: u1sdtool --current-transfers or u1sdtool --waiting-content | 21:20 |
| laymansterms | looking at the directory icon, it shows a "recycle" set of circular arrow with an exclamation point icon over the top | 21:20 |
| hersoy | mattgriffin, I did login www.launchpad.net, must I select "change details" or "email"? | 21:21 |
| laymansterms | verterok, ah, the waiting-content version is showing output now. | 21:21 |
| verterok | laymansterms: the servers are a bit slow, we are trying to keep up with the load | 21:21 |
| laymansterms | verterok, I can imagine. If you're on the same infrastructure as the Ubuntu archives, then I'm sure you're getting crushed right now. | 21:22 |
| mattgriffin | hersoy: email | 21:22 |
| laymansterms | Plus all the people like me that want to check out this sweet new store! | 21:22 |
| verterok | :) | 21:22 |
| laymansterms | verterok, mattgriffin: thanks for the help. It's unfortunate that I had to run a dbus-send command to get things going, but I'm glad that it's working now. | 21:23 |
| verterok | laymansterms: yes, sorry about that | 21:23 |
| verterok | laymansterms: that comand will be included in u1sdtool | 21:24 |
| verterok | laymansterms: we could also fix your issue by restarting syncdaemon, u1sdtool -q && u1sdtool -c | 21:24 |
| laymansterms | verterok, --make-stuff-work :) | 21:24 |
| verterok | laymansterms: :) | 21:25 |
| hersoy | mattgriffin, but, ubuntuone's email and launchpad email are diffrent, | 21:25 |
| hersoy | I don't understand | 21:25 |
| verterok | laymansterms: the client will eventually get the notification about the song...but it's faster to force the check | 21:25 |
| mattgriffin | hersoy: Ubuntu One and Launchpad use the same login system (Ubuntu SSO) | 21:25 |
| laymansterms | verterok, out of curiosity, does the music plugin also download album art? Or is that part left to Rhythmbox somehow? | 21:28 |
| mattgriffin | hersoy: Ubuntu SSO (login.ubuntu.com) hasn't quite caught up with Launchpad on the account management tools though | 21:28 |
| mattgriffin | laymansterms: album art is include in most music files. if the art isn't available in the file, your Rbox plugin can usually find it. | 21:29 |
| laymansterms | mattgriffin, in most files?? like embedded in the mp3? | 21:30 |
| mattgriffin | laymansterms: right. id3 tag | 21:30 |
| laymansterms | mattgriffin, cool, I didn't even know mp3s could really do that. | 21:31 |
| mattgriffin | :) | 21:32 |
| jblount | laymansterms: I think it came with v3 of the id3 spec, and it is awesome. | 21:33 |
| laymansterms | verterok, is there a reasonable amount of time that downloads from U1 to my local machine should be working? My file has been saying that it is at 2.7 of 4.2 MB for the last 15 minutes. | 21:43 |
| verterok | laymansterms: I think the servers were bounced :/ | 21:43 |
| verterok | laymansterms: not all, but some | 21:43 |
| verterok | laymansterms: is your client connected? please pastebin: u1sdtool --status | 21:44 |
| laymansterms | http://pastebin.com/CyAiY7Va | 21:45 |
| laymansterms | verterok, ^^ | 21:45 |
| verterok | laymansterms: maybe it never find out the server is gone :/ | 21:45 |
| laymansterms | super :/ | 21:46 |
| verterok | laymansterms: you can try 2 thinsg: 1) force some network traffic 2) restart the client | 21:46 |
| laymansterms | verterok, client being rhythmbox? | 21:46 |
| laymansterms | or something else? | 21:46 |
| verterok | laymansterms: client being syncdaemon | 21:46 |
| verterok | laymansterms: 1) u1sdttool --refresh-shares | 21:46 |
| verterok | laymansterms: option 2) u1sdtool -q && u1sdtool -c | 21:46 |
| mattgriffin | laymansterms: client = sync client that keeps your files in sync with your Ubuntu One cloud | 21:47 |
| laymansterms | verterok, is one option any better than the other? | 21:47 |
| verterok | laymansterms: I don't think so...restarting the client will work for sure | 21:47 |
| verterok | mattgriffin: thanks! ;) | 21:47 |
| laymansterms | I like that "for sure" part :D | 21:47 |
| blistov | U 9.04 or 10.04, running kernel matches headers. Compiled ipt_NETFLOW but insmod says "invalid module format"... Anyone happen to have an answer off the top of their head? | 21:49 |
| mattgriffin | blistov: that's way over my head | 21:50 |
| blistov | :( | 21:51 |
| mattgriffin | blistov: are you sure you're in the right channel? :) | 21:51 |
| blistov | mattgriffin, I'm sure I'm not, but no answers in ubuntu-server or ubuntu . | 21:51 |
| blistov | goona try dev, but they never answer. | 21:51 |
| mattgriffin | sorry | 21:51 |
| laymansterms | hurray, my first U1 track came through! | 21:58 |
| milanbv | hi! is it possible to keep some files on the server while not syncing them with one machine? | 22:09 |
| pizzapanther | quick question, anyone have a link of which mp3 players are supported by Ubuntu One Music Store? | 22:16 |
| elzapp | pizzapanther: supported? | 22:19 |
| elzapp | pizzapanther: it's mp3s | 22:19 |
| elzapp | pizzapanther: if it's an mp3-player it plays mp3s | 22:19 |
| pizzapanther | yeah but what hardware does rythmbox sync with | 22:19 |
| elzapp | ah, that's another story | 22:20 |
| pizzapanther | it is says on the Ubuntu (1) page there are supported players | 22:20 |
| pizzapanther | but it never says what they are | 22:21 |
| elzapp | hehe, someone should fix that | 22:21 |
| elzapp | Well, mass-storage mp3-players work at least | 22:22 |
| elzapp | And I know the old generations of iPods were supported, no idea about the current ones | 22:22 |
| pizzapanther | yeah i figured i can get them on there some how, but would like to know which ones are the easiest | 22:23 |
| elzapp | All players that show up as a drive in Ubuntu is easy to sync... you have to add a .is-mediaplayer file on some of them though to get rhythmbox and banshee to recognize them | 22:24 |
| elzapp | But, to get a proper answer, I think you'll have to ask in a rhythmbox channel | 22:26 |
| EvanDotPro | is it alright to discuss alternatives to ubuntu one in here? i could understand if not, but i'm not exactly sure where a good place for that sort of discussion would be. :-/ | 22:28 |
| EvanDotPro | i don't mean competing services, but more like rigging up something like unison on a cron or something along those lines. | 22:28 |
| elzapp | pizzapanther: which is #rhythmbox on irc.gnome.org, I think | 22:28 |
| pizzapanther | cool thanks | 22:29 |
| === cpg|brb|away is now known as cpg | ||
| === rye changed the topic of #ubuntuone to: https://one.ubuntu.com/ | http://identi.ca/ubuntuone | Ubuntu One desktopcouch replication is disabled during the weekend | Review http://bit.ly/caHbOf for help on adding your computer | Known issues: https://wiki.ubuntu.com/UbuntuOne/Status | Say "honk" to get help for Ubuntu One. Please be patient. | ||
| shiva | hello | 23:17 |
| shiva | when i try to "add my computer" to ubuntu one | 23:17 |
| shiva | firefox is giving error | 23:17 |
| shiva | Firefox can't establish a connection to the server at localhost:46484. | 23:17 |
| shiva | can anyone help? | 23:17 |
| hirisov | hm addign computer works for anybody? now my ubuntu login app constantly freezes :( | 23:18 |
| hirisov | also the "u1sdtool -q; killall ubuntuone-login; u1sdtool -c" doesnt help | 23:18 |
| hirisov | u1 login app i mean | 23:18 |
| verterok | shiva, hirisov: looks like both are hitting a similar issue | 23:19 |
| hirisov | from the me menu | 23:19 |
| shiva | yes | 23:19 |
| shiva | nobody replied ago | 23:19 |
| hirisov | it doesnt even open any tab for me in ff | 23:19 |
| shiva | so am checking, if any solutions are found | 23:20 |
| verterok | hirisov, shiva: could you pastebin the contents of: ~/.cache/ubuntuone/log/oauth-login.log ? | 23:20 |
| hirisov | how i do pastebin pls? havent used taht yet | 23:21 |
| shiva | 1 2010-04-30 14:35:26,446:446.034908295 ubuntuone-login Starting Ubuntu One lo gin manager version 1.2.1 2 2010-04-30 14:58:32,315:315.632104874 ubuntuone-login Starting Ubuntu One lo gin manager version 1.2.1 3 2010-04-30 17:14:58,953:953.496932983 ubuntuone-login Starting Ubuntu One lo gin manager version 1.2.1 4 2010-04-30 17:15:43,377:377.211093903 ubuntuone-login Starting Ubuntu One lo gin manager version | 23:21 |
| verterok | hirisov: go to http://pastebin.ubuntu.com, paste the contents of that file in the text area and client the paste button, then copy & paste the link here | 23:22 |
| shiva | http://pastebin.com/teY09dUg | 23:22 |
| hirisov | http://pastebin.com/dQ1fFj09 | 23:22 |
| verterok | hirisov: looks like there is some error while retrieving the token | 23:24 |
| verterok | shiva: I can't see any error in your pastebin | 23:24 |
| verterok | shiva: did you executed: u1sdtool -c | 23:24 |
| hirisov | seems with ps aux soem processes runs in 2 instances, see http://pastebin.com/spam.php?i=mv2fTwM2 | 23:24 |
| shiva | i see that | 23:24 |
| shiva | but,,,firefox is not working... | 23:24 |
| hirisov | verterok, not receiving the token makes the u1 client to freeze? aslo :( | 23:25 |
| verterok | hirisov: freeze? | 23:25 |
| hirisov | yes, i launch it from me menu | 23:25 |
| shiva | i also see no error....but when i try to add my computer | 23:25 |
| shiva | it is giving me that error | 23:25 |
| hirisov | and after a few seconds it freezes and i have to kill it with kill -9 | 23:25 |
| verterok | hirisov: killall ubuntuone-preferences | 23:25 |
| hirisov | buttons became inactive and unclickable, it doesnt refresh, i cant even close it | 23:25 |
| shiva | u1sdtool -q; killall ubuntuone-login; u1sdtool -c | 23:26 |
| shiva | this is what executed | 23:26 |
| verterok | shiva: ok, could you paste the contents of ~/.cache/ubuntuone/log/syncdaemon.log ? | 23:26 |
| verterok | hirisov: ^ same file contents please :) | 23:26 |
| shiva | http://pastebin.com/pvX93XZs | 23:27 |
| verterok | shiva: and if you do: killall ubuntuone-login; u1sdtool -c nothing happens? | 23:27 |
| hirisov | sure, http://pastebin.com/KDX2Yyak | 23:28 |
| shiva | now i get this error, after i click | 23:28 |
| shiva | add my computer | 23:28 |
| shiva | irefox can't establish a connection to the server at localhost:37052. | 23:28 |
| shiva | so it seems a differnt port # than before | 23:28 |
| verterok | shiva: and nothing new in oauth-login.log? | 23:29 |
| verterok | shiva: yes, a temporary web server is started | 23:29 |
| shiva | no | 23:29 |
| shiva | same | 23:29 |
| shiva | http://pastebin.com/dquA7MbR | 23:29 |
| verterok | hirisov: could you open: Applications -> Accesories -> Password and Encryption app | 23:30 |
| verterok | ? | 23:30 |
| shiva | i am leaving guys...thanks for the help.. | 23:30 |
| shiva | can u please email me any possible solution? | 23:30 |
| shiva | ssaha@huskers.unl.edu | 23:30 |
| hirisov | sure a second | 23:30 |
| verterok | shiva: ok, sorry I wasn't able to help | 23:30 |
| verterok | shiva: sure | 23:30 |
| shiva | please email me....if u get any solution | 23:31 |
| shiva | no problem | 23:31 |
| shiva | at least we tried to bug hunt | 23:31 |
| hirisov | opened it | 23:31 |
| shiva | i thinnk this is a new bug introduced | 23:31 |
| verterok | hirisov: go to the "passwords" tab | 23:31 |
| shiva | ok | 23:31 |
| hirisov | 2 entry for desktop couch | 23:31 |
| verterok | shiva: seems so, or maybe the single sign on is having a too much load... | 23:31 |
| hirisov | 1 for u1 token | 23:32 |
| verterok | hirisov: is there an entry that reads "Ubuntu One" | 23:32 |
| hirisov | yeah that1s the last | 23:32 |
| verterok | hirisov: so, you have a token | 23:32 |
| verterok | hirisov: do you have any computer added? you can check that via the web, in the account | 23:32 |
| hirisov | i deleted both | 23:32 |
| hirisov | as i had to reinstall | 23:33 |
| hirisov | and same computer appeared under 2 names | 23:33 |
| verterok | hirisov: ok, so that's the issue. you have an invalid token in your keyring | 23:33 |
| hirisov | so i deleted both from the web | 23:33 |
| hirisov | ok i see, how can i delete thsi from my keyring ? would taht solve it? | 23:33 |
| verterok | hirisov: yes, right click and delete | 23:33 |
| hirisov | also the 2 entry for desktop couch is normal? | 23:33 |
| hirisov | or shoudl i delete those as well? | 23:34 |
| verterok | hirisov: not sure about those | 23:34 |
| hirisov | so they arent comign form u1 then | 23:34 |
| hirisov | oki thx i delete and and do a clean reboot | 23:34 |
| verterok | hirisov: no need to reboot | 23:34 |
| hirisov | i disabled u1 to start autmaticall, taht shoudlnt be a problem right? | 23:34 |
| verterok | hirisov: then: u1sdtool -q; killall ubuntuone-login; u1sdtool -c | 23:34 |
| hirisov | amazing, now it opened the FF window correctly and i could add this | 23:35 |
| hirisov | lets see if u1 client still freezes | 23:35 |
| hirisov | very nice, it doesnt hang up now | 23:36 |
| verterok | hirisov: the client you'r talking about is just the preferences app | 23:36 |
| verterok | :) | 23:36 |
| hirisov | yeah sorry i mean that | 23:36 |
| verterok | hirisov: there are several "clients" ;) | 23:36 |
| verterok | hirisov: the file sync client is ubuntuone-syncdaemon | 23:36 |
| hirisov | well seems it was my mistake but i think majority of users won't know if they delete computers from the web interface | 23:36 |
| verterok | hirisov: and you can do low level stuff using usdtool | 23:36 |
| hirisov | they need to remove the u1 key from keyring otherwise preferences app becames unusable and i guess most users starts there no? | 23:37 |
| hirisov | probably to save time maybe it should woth to be added to the wiki under that "how to add your computer part"? | 23:38 |
| hirisov | just to lighten the load on u guys:) | 23:38 |
| hirisov | anyway thanks a lot for your help verterok | 23:38 |
| verterok | hirisov: looks like a bug in the preferences app | 23:38 |
| verterok | hirisov: would you mind to file a bug? :) | 23:39 |
| hirisov | do u know anything about the speed issue? is it solved or better try tomorrow? | 23:39 |
| hirisov | sure i will file np | 23:39 |
| verterok | hirisov: we are still working on tuning the servers, but file sync should work (tm) ;) | 23:39 |
| hirisov | and i'm playing with syncing and encrypted Private directory, if i get it work is there anywhere i can put it? | 23:40 |
| hirisov | there were some other guys interested in it iirc | 23:40 |
| hirisov | nothign difficult just wanna make a short description how i did it, so some pro can review and correct and publish it | 23:40 |
| hirisov | verterok, can u tell me pls if i disable U1 in system>preferences>startup what services will stop to autostart exactly? all u1 related stuff or just some of them? | 23:42 |
| verterok | hirisov: you can check https://wiki.ubuntu.com/UbuntuOne/ | 23:42 |
| verterok | hirisov: not sure, let me check | 23:42 |
| verterok | Chipaca: ^ do you know about the autostart stuff? | 23:42 |
| Chipaca | hirisov: umm... that is just the files | 23:43 |
| verterok | hirisov: maybe adding a page to that wiki, e.g: https://wiki.ubuntu.com/UbuntuOne/EncryptFS | 23:43 |
| verterok | Chipaca: thx! | 23:43 |
| Chipaca | hirisov: you'd be better off using ubuntuone-preferences to disable services | 23:44 |
| hirisov | hm well my goal is not really disable them | 23:44 |
| hirisov | but start the syncron at a specified time | 23:44 |
| hirisov | as i have a directory which contains sensitive data | 23:44 |
| hirisov | and when i work i mount it, then unmount with encryptfs | 23:45 |
| verterok | hirisov: so, if you remove that from the startup items, you will need to start syncdaemon (the file sync client) manually | 23:45 |
| hirisov | after "unmount" it's all encrypted | 23:45 |
| hirisov | and then i wanna start the syncing | 23:45 |
| verterok | hirisov: u1sdtool --start && u1sdtool --connect | 23:45 |
| hirisov | but if u1 syncing "randomly" in the background then it's not not good as that dir is either decrypted or encrypted at a time, and even might change this state furing an auotmated sync | 23:46 |
| hirisov | " u1sdtool --start && u1sdtool --connect" does a manauly syncron with the directories i specified in nautilus for "sync with u1"? | 23:47 |
| hirisov | and "u1sdtool --start && u1sdtool --connect && u1sdtool --quit" should do a complete syncron and then stop everything if i start my ubuntu with the ubuntu one service disabled? | 23:49 |
| hirisov | or do i need anything else for a manual invoke? | 23:49 |
| verterok | hirisov: no | 23:49 |
| verterok | hirisov: --connect will connect syncdaemon, which willl start the sync | 23:50 |
| verterok | hirisov: but the command itslef: u1sdtool --connect will exit | 23:50 |
| verterok | hirisov: u1sdtool is a wrapper for the DBus API exposed by syncdaemon | 23:50 |
| hirisov | verterok, that's why i need the u1sdtool --start first right? | 23:51 |
| verterok | hirisov: yes, 'u1sdtool --start' will start syncdaemon process if isn't running | 23:51 |
| hirisov | what would be the complete, correct command i could put into a bash script which does the following: start the sync daemon, do the sync, stop the sync daemon? | 23:52 |
| verterok | hirisov: the short story: currently there is no way to do that with the existing tools :( | 23:55 |
| verterok | hirisov: you will need to write a script that listen DBus signals fired by syncdaemon, and when it's in reach IDLE state disconnect it | 23:56 |
| verterok | and stop it | 23:56 |
| hirisov | hm what then " u1sdtool --quit " does exactly? | 23:57 |
| verterok | hirisov: it stops syncdaemon | 23:57 |
| verterok | hirisov: but it doesn't wait until sync finish | 23:57 |
| hirisov | or let's see the other way: is the actual sync can start "anytime", or jsut when i start it with eg the poreferences app? | 23:58 |
| verterok | hirisov: hmm, let me try to describe this...the sync is continuos | 23:58 |
| hirisov | if i do it using the preferences app and it says "sync is complete" is it safe to --quit teh sync daemon? | 23:58 |
| verterok | hirisov: yes, it should | 23:58 |
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