/srv/irclogs.ubuntu.com/2010/05/05/#ubuntu-bugs.txt

djsmithI've got a patch to fix (what I consider) a bug in /etc/dhcp3/dhclient-exit-hooks.d/ntp. What's the best channel for submitting/reviewing the patch?00:03
trinikronodjsmith: i would have to guess #ubuntu-motu00:06
djsmithtrinikrono: Thanks. Headed there now.00:08
persiaJust a reminder, it's Patch Day. Anyone with some time to review patches and help get them in the right places is encouraged to stop by #ubuntu-reviews and help out.01:03
trinikronohi guys,i am trying to get rid of old bugs i have one bug 359298 he said it is working so i put it as fix released, is that ok?01:12
ubot4Launchpad bug 359298 in ubuntu "compose single-quote c give ç not c acute (heat: 4)" [Undecided,Fix released] https://launchpad.net/bugs/35929801:12
bbordwellIs there someone here that knows alot about dbus?01:14
svz90Hello; I would it be possible to me to ask a question here regarding triaging?01:44
bbordwellsvz90, yes this is the appropriate channel for that01:45
svz90Great. I have two bugs that are clearly duplicates of each other, but they were reported against different packages (one in xscreensave and one in gnome-screensaver)01:45
svz90I wanted to ask, should I just set one as primary, and add the other package to the first?01:46
bbordwellsvz90, can you post links?01:47
svz90Certainly. Bug 1: https://bugs.launchpad.net/ubuntu/+source/gnome-screensaver/+bug/55534301:47
ubot4Launchpad bug 555343 in gnome-screensaver (Ubuntu) "Screensaver obscures password box (affects: 1) (heat: 6)" [Undecided,New]01:47
svz90And the other:01:47
svz90https://bugs.launchpad.net/ubuntu/+source/xscreensaver/+bug/56999301:47
ubot4Launchpad bug 569993 in xscreensaver (Ubuntu) "[fglrx] GL screensaver obscures window to enter password when lock is enabled (affects: 2) (heat: 6)" [Undecided,Confirmed]01:47
bbordwellsvz90, I could be wrong but I bet that gnome-screensaver calls upon xscreensaver to do its job. So the bug is realy only in xscreensaver. But I do not know the code so I am not sure01:49
persiaIt doesn't.01:49
bbordwellpersia, thanks. So do you think they are just entirely seperate bugs or what?01:50
persiaMore concretely, these are valid separate bugs.01:50
bbordwellsvz90, ^^01:51
persiaI think so.  That said, it may be that the screensaver *contents* have the bug, rather than the screensaver programs.01:51
svz90Even if they have the exact same problem (only on the gl screensavers)?01:51
persiaIt would be interesting to know *which* screensavers demonstrate the issue (or if it's all of them)01:51
bbordwellsvz90, sometimes the same symptom has more than one bug, sometimes the same bug has more than one symptom :)01:52
persiasvz90: Well, that's the tricky bit.  It might be that the bug is in screensaver-gl ot xscreensaver-gl-extra or rss-glx01:52
* bbordwell still looking for someone that knows alot about dbus01:53
persiaSo it's interesting to know *which* screensavers.  If the same screensaver has the same issue regardless of the screensaver display program, than the bug is probably with the screensaver, rather than with the screensaver display program, in which these may be duplicates (but are not currently against the right package)01:53
svz90persia: should I then request more information on the gnome bug - that one doesn't specify which experience the problem,01:54
persiaThat seems a sensible place to start, yes.01:55
persiaThe other good way to work the issue is to try to replicate yourself with each screensaver display program, and each screensaver, and build a list of cases where it is an issue.01:55
bbordwellI belive this bug is ready to be marked as triaged, could a member of BC please do so? https://bugs.launchpad.net/pidgin/+bug/57493301:56
ubot4Launchpad bug 574933 in pidgin (Ubuntu) (and 1 other project) "Tapping on the libnotify box several times causes a segmentation fault (affects: 2) (heat: 6)" [Undecided,Confirmed]01:56
svz90persia: alright. I'll ask for more info, and will check if the problem occurs when using xscreensaver instead of gnome-screensaver. If it appears to be a gl screensaver issue, does it get filed separately, or against xscreensaver?01:58
svz90there doesn't appear to be a separate package for xscreensaver-gl in launchpad.01:59
persiaIt seems to be produced by the xscreensaver source package.02:00
persiaYou can always check with `apt-cache show ${PACKAGE} | grep Source`.  If that returns nothing, the source is the same as the binary name.  If it returns something, then that's the source that produces that binary.02:01
persiaThe key is to determine if the bug is in the screensaver *data* or the screensaver *display program*, as that helps determine if it's one or two bugs.02:02
persiaIf it's in the *data*, you also want to check the rss-glx data to see if that also has the bug.02:02
svz90Will do. Thanks for the help persia, bbordwell02:05
persiaGood luck, and thanks for helping out with triage.02:05
trinikronohey guys i was wondering what to do with a bug like this, change to question? bug 36144202:46
ubot4Launchpad bug 361442 in ubuntu "Request for Repository Change 'korea' (affects: 1) (heat: 5)" [Undecided,New] https://launchpad.net/bugs/36144202:46
persiatrinikrono: I thought there used to be a special project for that sort of thing, but I can't find a reference now.  Try asking in #ubuntu-mirrors (but be prepared for a long delay: folks there aren't so active some times of day)02:55
trinikronowell i put it out there02:58
trinikronobut i was wondering what to do with the bug report itself, if to make into a question or what02:58
persiaI think it just needs to get set to a different project, or something.03:00
persiaAnd the mirror admins then can either act on it or not.03:00
persiaBut we also use bugs for requests like this that require certain sorts of administrative action.03:01
trinikronowell i asked in ubuntu mirrors and subscribed to the bug03:04
persiaThat's abour all you can do now.  When someone (finally) gets back to you in #ubuntu-mirrors, or one of the mirror admins digs at the bug, you'll know you were successful.03:04
persiaPick another bug and let that one stew for a bit.03:04
trinikronodid you see the one i did earlier03:05
trinikronoi just wanted someone to check it for me bug 359298. i set it to fix released03:06
ubot4Launchpad bug 359298 in ubuntu "compose single-quote c give ç not c acute (heat: 4)" [Undecided,Fix released] https://launchpad.net/bugs/35929803:06
* persia looks03:06
persiaI'm not convinced the bug is fixed, but as the only person who ever reported it doesn't use GNOME anymore, and it works for them, the status is probably fine.03:09
trinikrono:D well that works for me03:12
trinikronoi am starting with the old bugs, then i will try the hard ones lol03:13
persiaNot a bad strategy :)03:15
trinikronobug 363474, should this be a question or a feature request?03:20
ubot4Launchpad bug 363474 in ubuntu "9.04 server install doesn't provide "static IP" or "DHCP with static IP" options" [Undecided,New] https://launchpad.net/bugs/36347403:20
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persiatrinikrono: I'd call that a question, yeah.  it's easy enough to configure it either by preseeding *or* by selecting "Go Back" after doing networking, and selecting "Configure Networking" manually.03:28
persiaMy experience is further that if the DHCP temporary setup address passes a nameserver and default domain and the server name matches something on the nameserver, the static IP is automatically set based on the nameserver lookup.03:30
trinikronookie well i hit the convert to question response,03:34
trinikronoand i am going to sleep. night all03:34
persiaJust a reminder, it's Patch Day. Anyone with some time to review patches and help get them in the right places is encouraged to stop by #ubuntu-reviews and help out.05:07
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bbordwellIs there anyone here that is very familiar with Dbus?06:06
persiaIt's usually better to just ask the question.  If someone is, they'll answer.  If nobody is, you'll get the same response as if you ask what you've asked :)06:07
bbordwellOkay, I have these two bugs that I think both come down to the same Dbus bug, but I do not know enough about it to know for sure of to file a useful report.06:08
bbordwellhttps://bugs.launchpad.net/ubuntu/+source/evolution-indicator/+bug/56687706:08
ubot4Launchpad bug 566877 in evolution-indicator (Ubuntu) (and 1 other project) "Disabling and Enabling "Evolution Indicator" plugin closes evolution (affects: 2) (heat: 12)" [Low,Triaged]06:08
bbordwellhttps://bugs.launchpad.net/ubuntu/+source/pidgin-libnotify/+bug/57493306:09
ubot4Launchpad bug 574933 in pidgin-libnotify (Ubuntu) (and 2 other projects) "Tapping on the libnotify box several times causes a segmentation fault (affects: 2) (heat: 6)" [Undecided,Confirmed]06:09
bbordwellIn two separate apps that use plugins that use dbus, disabling the plugin and then enabling it crashes the program.06:09
bbordwellSo if anyone can help me decide to file a dbus bug or not, and also help me make the report useful I would appreciate it.06:11
bbordwellOn a seperate issue, I think this bug: https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/543892 should be marked as having an importance of medium. It was marked as low by my suggestion by a member of BC but the extent of the problem was larger than I originaly thought06:14
ubot4Launchpad bug 543892 in brasero (Ubuntu Lucid) (and 2 other projects) "Brasero Fails to open using the -p argument (affects: 6) (dups: 1) (heat: 34)" [Low,Triaged]06:14
ddecatorah, brasero...06:16
ddecatorso trying to burn a playlist seemingly won't work for many users?06:16
persiaI think upsteam is on 543892, and it doesn't matter what we set the importance to anymore.06:16
bbordwellpersia, No one upstream has looked at the bug since we nailed it down as a brasero bug and not a rhythmbox bug, about 3 weeks ago06:17
persiaAh, OK.  Moving to Medium.  Please upstream the brasero task.06:18
bbordwellpersia, the linked upstream bug got reassinged to brasero, but the bug watcher seems not to have picked it up06:19
bbordwellah i got it06:20
bbordwellddecator, yep if you tell rhytmbox to burn a playlist it creates a brasero project, then sends 'brasero --project=<projectname>' which does absolutely nothing06:23
bbordwellI have found 3 seperate problems that this bug causes, as shown in the description06:24
cshong_Hello! I hope someone can make some changes to bug #569994 at https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/569994 . Other people reported that the bug affect gnome-settings-daemon. But, I tested on Kubuntu and confirmed that the bug affect Kubuntu also.06:24
ubot4cshong_: Bug 569994 on http://launchpad.net/bugs/569994 is private06:24
ubot4Launchpad bug 569994 in gnome-settings-daemon (Ubuntu) (and 1 other project) "eject hotkey fails to eject cd on gnome lucid (affects: 2) (heat: 14)" [Low,Triaged]06:24
cshong_The bug 569994 also affect Kubuntu, so is it really related to gnome-settings-daemon?06:27
ubot4Launchpad bug 569994 in gnome-settings-daemon (Ubuntu) (and 1 other project) "eject hotkey fails to eject cd on gnome lucid (affects: 2) (heat: 14)" [Low,Triaged] https://launchpad.net/bugs/56999406:27
bbordwell!info gnome-settings-daemon06:29
ubot4bbordwell: gnome-settings-daemon (source: gnome-settings-daemon): daemon handling the GNOME session settings. In component main, is extra. Version 2.30.0-0ubuntu6 (lucid), package size 280 kB, installed size 4088 kB06:29
cshong_The 569994 bug also affect Kubuntu.06:35
persiacshong_: I strongly suspect they are different bugs, as i don't believe that it's shared infrastructure that provides that eject.  I may be mistaken though.06:44
ddecatori'm guessing that a bug being fixed in a trunk build of software available via PPA isn't enough to mark it as fix committed?07:05
persiaNot unless you're talking about the upstream task and the PPA is the PPA used by upstream for their testing :)07:08
ddecatorhad a feeling, haha. there is a bug in ff 3.6.x that is fixed in 3.7, upstream said not to bother reporting upstream since they won't backport it, so not sure the best way to mark the bug07:09
ddecatormaybe just won't fix?07:13
aburchddecator: Keep the report open until 3.7 is in Ubuntu, then mark as Fix Released.  Also a comment that it is fixed upstream in 3.7 would be nice.07:23
ddecatoraburch: sure. i'm talking to a few others upstream to see how they want to handle it07:24
ddecatoraburch: but that seems like the best option at this point07:24
bbordwellddecator, To modify that a little, wait till 3.7 is out, then use this canned response: https://wiki.ubuntu.com/Bugs/Responses#Fixed%20in%20Development%20release%20while%20still%20existing%20in%20a%20previous%20release07:24
bbordwellas another idea07:25
ddecatorbbordwell: well if 3.7 becomes the default in maverick, then that's an option07:25
ddecatorhm, finally found an upstream report that fits. since it's fix released, is it even worth marking as "Also affects" or should i just point the user to the report?08:23
jpdsIs it fixed in Ubuntu?08:25
ddecatorjpds: it's not released in Ubuntu yet (the fix is in Firefox 3.7, and upsteam doesn't plan to backport it)08:26
BUGabundo_remoteI may be sick, but I'm unbreakable. \w/08:26
ddecatorhey BUGabundo_remote, hope you feel better08:26
BUGabundo_remotestill no +1 :(08:26
BUGabundo_remotethanks ddecator08:26
jpdsddecator: Then I, personally, would file an Ubuntu task and link it to track it's progress in Ubuntu.08:27
BUGabundo_remotetwo Francesinhas and 20 min karting aint mixing :|08:27
ddecatorjpds: as in add it as an "Also affects project" even though it will just say Fix Released?08:29
jpdsddecator: It's not fixed release in Ubuntu, it's confirmed.08:29
ddecatorjpds: right, but the upstream report will say fix released on the report08:30
jpdsYep.08:30
ddecatoralright, i'll just add it08:30
jpds[That's how I personally track fixes between projects FWIW].08:30
ddecatorjpds: so when you track fixes this way, do you generally mark the ubuntu report as triaged?08:39
jpdsddecator: Yes.08:39
ddecatorjpds: fair enough, thanks =)08:39
* BUGabundo_remote lets try eating an apple and see if my stomach does throw it out again, like it did with last night dinner 10:21
* vish tickles BUGabundo_remote 's stomach ;p10:22
vishom26er: could you try and test https://bugs.launchpad.net/bugs/35876 ?10:23
ubot4Launchpad bug 35876 in update-manager (Ubuntu) (and 4 other projects) "'Downloading package information' and 'building dependency tree' progress dialogs request focus too often (affects: 12) (dups: 9) (heat: 192)" [Low,Incomplete]10:23
vishom26er: test it with metacity [no visual effects] , this bug was actually fixed a long time ago10:23
om26ervish, ok, on it10:24
om26ervish, no does not exist with metacity10:28
vishom26er: could you comment that on the bug , I can close it10:28
om26erreproducable with compiz though.. commenting10:30
vishom26er: yeah compiz is present, thats another bug10:31
vishs/thats/there is10:31
* BUGabundo_remote vomits on vish hands10:42
BUGabundo_remoteoopss sorry about that10:42
vishBUGabundo_remote: ;p missed me10:42
MrKanisterHi there. Can someone please renew my Ubuntu Bug Control membership? Thanks in advance.11:08
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eredienHi, I upgraded to Lucid Lynx a few days ago and am having trouble finding which package my error is in since the error comes before the boot splash screen, which was the only boot error listed in the finding package section on the wiki13:47
BUGabundo_remoteeredien: maybe plymouth ?14:03
hyperairJust a reminder, it's Patch Day. Anyone with some time to review patches and help get them in the right places is encouraged to stop by #ubuntu-reviews and help out.14:20
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nigelbabuJust a reminder, it's Patch Day. Anyone with some time to review patches and help get them in the right places is encouraged to stop by  #ubuntu-reviews and help out.16:35
nigelbabuWe only have about 108 bugs more to be reviewed, help us make it ZERO!16:35
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LaibschI'd like to bring bug 574192 a bit forward.  I wonder if that is a bug in gnome-ppp, one of the dialing libs (if there is such a thing) or in the kernel.  I kind of thing it may be the latter.  What module would it be, then?  I guess in case it's a kernel bug, it would be good to report it upstream.18:07
ubot4Launchpad bug 574192 in gnome-ppp (Ubuntu) "Japanese E-mobile D26HW (carrier customized Huawei UMTS modem) fails to connect with gnome-ppp (regression from karmic) (affects: 1) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/57419218:07
Laibschthe modem seems to be detected alright.  it doesn't seem to be able to make any kind of connection, though in lucid whereas that was possible in karmic18:07
connor6892Hi, I've just confirmed my first bug, could someone a little more experienced please check everything's okay and it's headed for the right place?18:08
Damascenehi,18:43
Damasceneis this a known bug: DBus error org.gtk.Private.RemoteVolumeMonitor.Failed: An operation is already pending18:43
Damasceneit happens every time I connect a flash memory or external hard disk18:44
mrandDamascene: I turned up http://ubuntuforums.org/showthread.php?t=1175638, as well as a number of launchpad tickets, when I googled that error.18:47
Damascenethanks :]18:48
Damascenethat was old report18:48
stefgHi, i have a problem/regression in lucid (x64). In araound 20% of boot attempts lucid will fail because it can't mount a lvm volume, seems to me like a timing problem. This happens during initrd, so i don't have anything in the logs or dmesg. It seems to me as a variation of https://bugs.launchpad.net/ubuntu/+source/mountall/+bug/527666. I'd really like to file a *useful* bug report, but...19:11
stefg...since there's nothing in the logs I'm looking for advice how to track the problem further down.19:11
ubot4Launchpad bug 527666 in mountall (Ubuntu Lucid) (and 1 other project) "mountall blocks on timeout waiting for a partition, rather than supplying prompt and picking it up later (affects: 34) (dups: 2)" [High,Fix released]19:11
stefgHow do i do debugging during execution of the initrd filesystem ?19:12
bdmurraycan anybody recreate bug 274179?  I'm not having any luck19:28
ubot4Launchpad bug 274179 in system-config-printer (Ubuntu) "Review Firewall message when trying to set up network printer (affects: 3) (dups: 2) (heat: 34)" [Low,New] https://launchpad.net/bugs/27417919:28
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StevePearsonHi, I am using lucid and am strugling to work out how to report a bug I have discovered... Any advice would be welcomed!21:18
StevePearsonAnyone?21:20
AquinaAehm... what kinda bug?21:21
StevePearsonIt's the volume control. When you use dual x screens, and mute. The icon is only updated on one screen and not both21:22
StevePearsonnothing major21:22
AquinaI don't know whether this is actually a bug.21:22
StevePearsonoh, ok21:23
StevePearsonyou mean maybe by design?21:23
Aquinamaybe but I'm one of the Xubuntu girls. Better you ask someone else in here. :-)21:23
AquinaI'm just hanging around here to get the latest news.21:24
StevePearsonOk, I'll ask again later. Many Thanks anyway!21:24
macoitd be a bug21:24
macothe icon should update regardless of whether its the one that was used to do the volume change21:25
macoStevePearson: ^21:25
StevePearsonOk, I followed the wiki instructions on posting a bug, but was stumped. Do you know what I need to do to post it? I want to contribute if I can21:25
StevePearson??21:28
astraljavaStevePearson: It would help to know what you did, and where you left off.21:31
StevePearsonIt's very simple to reproduce. I am using 10.04 (64bit), two Nvidia cards with the Binary driver (Sorry!). I can either mute by clicking the sound icon and selting mute, or by pressing the mute key on my keyboard.21:33
StevePearsonBoth methods produce the same result.21:34
astraljavaStevePearson: I mean filing the bug. What did you try, and what left you stumped?21:34
StevePearsonThe icon only relects the mute action on the x screen I did it on21:34
StevePearsonOOPS21:34
StevePearsondoh21:34
StevePearsonI logged into launchpad, selected 'Report a bug'21:35
StevePearsonThis took me back to the wiki page21:35
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StevePearsonwhich suggests I report it via launchpad21:36
StevePearsonI am in a loop21:36
StevePearsonhttps://help.ubuntu.com/community/ReportingBugs21:36
mrandStevePearson: it is suggesting that you use "ubuntu-bug <package-name>"21:36
mrandSomeone else will have to suggest the package name though...  or maybe an internet search on launchpad OR ubuntu volume control would turn it up.21:37
StevePearsonYes, I read this. But I couldn't determine the package name21:38
StevePearsonok21:38
StevePearsonThats helpful!21:38
StevePearsonMany Thanks21:38
StevePearsonThanks, I found it. Very simple... Right click on the sound Icon > About > Url to Launchpad page for that package!21:40
StevePearsonNow I feel a bit daft!21:41
mrandStevePearson: no worries.  Thanks for helping!21:56
trinikronohey all :D22:21
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nigelbabuJust a reminder, it's Patch Day. Anyone with some time to review patches and help get them in the right places is encouraged to stop by   #ubuntu-reviews and help out.23:11
nigelbabuWe're down to around 91 bugs from 185 bugs that we started with!23:12
AquinaWhen ISO testing is over for me I'll start triaging. Patch stuff is still a way to go for me...23:16
nigelbabuIts not *that* hard, similar to triage most of the time23:25
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AquinaI will get involved in this wuite soon. :-)23:27
AquinaDoes patching require you to actually bugfix or *simply* apply patches make diffs and thelike? I studied CS but I'm not the best coder in the world... :]23:29
nigelbabumost its testing patches that others have written23:32

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