/srv/irclogs.ubuntu.com/2010/05/07/#ubuntuone.txt

ryeRoAkSoAx, the sync via Tomboy is affected00:00
RoAkSoAxrye, I see. Thanks :)00:01
ryeRoAkSoAx, hi, are you still there?00:12
RoAkSoAxrye, I am00:12
ryeRoAkSoAx, could you please try to sync Tomboy notes ?00:12
RoAkSoAxrye, on it00:13
ryeRoAkSoAx, it looks like the fix was rolled out some minutes ago00:13
RoAkSoAxrye, nope, not working00:15
RoAkSoAxlet me try on netbook00:16
ryeRoAkSoAx, could you please try running tomboy from the terminal and see what error it reports00:16
ryeif that's 404 then this is a bug in Tomboy most likely... if that's 500 then this is server-side00:16
RoAkSoAxrye, http://pastebin.ubuntu.com/429199/00:17
RoAkSoAxit is server side00:17
ryeRoAkSoAx, pinged admins, thanks for the test - the web ui now is not responding quite right00:20
RoAkSoAxrye, no prob. glad to help :)00:20
ryeRoAkSoAx, could you please retry syncing ?00:20
RoAkSoAxrye, same. now it just takes less time to show the sync error00:21
ryeRoAkSoAx, ok, thanks- now I get that too00:22
ryeRoAkSoAx, could you please check now?00:29
=== cpg|away is now known as cpg
RoAkSoAxrye, same00:32
xnoxhonk00:32
xnox=) i thought i would do something funny =)00:33
ryeRoAkSoAx, what's your IP address (since I cannot scan for missing OOPS Id) ?00:33
xnoxanywho my music albus is shown as synced but it didn't sync any mp3s inside it stil......00:33
RoAkSoAxrye, wait00:33
xnoxat least I'm getting though to SERVER_RESCAN state00:33
cfurlinJust logged on so sorry if this was answered earlier, but is there an ETA on when U1 will fully sync bookmarks, notes, etc.?00:34
RoAkSoAxrye, in PM00:35
ryecfurlin, statik> hi kklimonda, it will probably be next week. we're just about finished with the code for splitting traffic across multiple couchdb servers.00:35
cfurlinkk thx for the info. Can't wait for this to be fully functional. My 5 netbooks will thank you too ;-)00:36
xnoxcfurlin, you are the ultimate master =)00:37
cfurlinheh...master. I'm not even going to go there...00:39
cfurlinI do love the netbook though. Unfortunately, its getting harder to find units with SS drives. The battery life is SO MUCH LONGER.00:42
RoAkSoAxrye, no luck so far huh?00:49
ryeRoAkSoAx, the branch that fixes this issue is being merged00:51
duanedesigngood evening everyone01:03
deslectoris there any problem if01:21
deslectorI use ubuntu one on a computer with 9.10 and another with 10.04 ?01:21
duanedesigndeslector: nope, should be ok01:23
deslectorduanedesign, ok... thanks01:24
duanedesigndeslector: there is a few differences between the Lucid and Karmic versions01:27
duanedesigndeslector: in Lucid the panel applet was replaced by the Ubuntu One Preferences found in the Me Menu01:28
matthewhey anyone awake?01:29
=== matthew is now known as Guest28513
=== Guest28513 is now known as rotten777
deslectorduanedesign, yep, already figured that one out :-)01:29
duanedesignhello matthew, I mean Gues... I mean rotten777 :)01:29
rotten777haha01:29
duanedesign:P01:29
rotten777well i just bought my first album on ubuntu one music store... it downloaded 4 of the 5 songs on the EP, none of them show up on the "music purchased from the ubuntu one store" playlist, and I can't seem to get the 5th one to download01:30
rotten777It does seem they're in the cloud on my UO account01:30
duanedesignare the songs in Ubuntu One in the cloud? You can test this by looking at the web interface at one.ubuntu.com/files, under User Defined Folders > Purcased from Ubuntu One01:31
rotten777yes01:32
duanedesignI guess that called Purchased Music now01:32
duanedesignok01:32
rotten7774 of the 501:32
rotten777the other is stuck at "0mb downloaded"01:32
rotten777State: SERVER_RESCAN01:32
rotten777    connection: With User With Network01:32
rotten777    description: doing server rescan01:32
rotten777    is_connected: True01:32
rotten777    is_error: False01:32
rotten777    is_online: False01:32
duanedesignrotten777: does the 5th song  have and apostrophes or strange characters01:32
rotten777    queues: WORKING_ON_METADATA01:32
duanedesignrotten777: its in the last step before it connects to the server01:33
duanedesignrotten777: give it a few minutes and try u1sdtool -s again01:33
rotten777it's not a different character01:33
rotten777but01:33
rotten777it's one of the songs where it is "title - (x mix)" and "title - (y mix)"01:34
rotten777it grabbed one but not the other01:34
rotten777http://www.hooklinesinker.org/images/ep.png & http://www.hooklinesinker.org/images/songs.png01:36
rotten777first is the ep from the store, second is the "my downloads" list01:36
rotten777I'm assuming the pre-order has those errors because it isn't in 7digitals store yet01:37
rotten777ha now here's a tremendously stupid question... I just paid for the 50GB plan, how do I sync my files up to it?01:40
rotten777ahh nm found it01:43
verterokhi, just wanted to let you know that we are having some performance issues with the storage servers, so things might be slow-ish for a while01:46
duanedesignthank you verterok01:47
duanedesignfor the status update01:47
deslectorverterok, ok, thanks...01:47
deslectori better wait before doing anymore testing, then :-)01:47
rotten777verterok: i truly hope it's because the service is incredibly popular01:47
duanedesignrotten777: i think so. Its a good problem to have. But a problem all the same :)01:48
verterokrotten777: yeap, we are trying to keep up with the load and trying to fine tune the servers01:48
verterokduanedesign: indeed, a good problem :)01:48
rotten777well i'm putting my money where my mouth is so i'm paying for the service and I hope the rest of the userbase does the same01:48
rotten7772 albums and a UO 50GB plan in 1 day not too shabby01:49
rotten77710.04 LTS is truly amazing me right now01:49
duanedesignrotten777: that is good to hear01:49
rotten777the next thing that would be cool is a tiny nas device (think mini-itx) that syncs with UO01:50
rotten777cloud portability with nas speed01:50
duanedesignrotten777: there are some neat ideas floating around. i can not wait to see what is coming up01:52
rotten777well i just so happen to have an ITX case next to me so i think my company just might develop one ;)01:53
deslectorrotten777, ain't that what a pogoplug does?01:54
* deslector researchs01:54
deslectorwell, not exactly the same01:55
deslectorit seems like the pogoplug never actually uploads stuff to the cloud01:55
duanedesignrotten777: there are some neat projects at https://wiki.ubuntu.com/UbuntuOne/ThirdPartyProjects02:03
duanedesignif you do start a U1 related project feel free to add it to the list02:04
duanedesignthe Android U1 project just got accepted to GSOC02:04
D4mi4nhi all02:42
D4mi4ndid someone connect a blackberry as modem in ubunto 9.10?02:42
BrennydooglesHey all03:02
duanedesignhello Brennydoogles03:05
BrennydooglesHow's life?03:06
BrennydooglesSo anyone have a minute to help troubleshoot a problem?03:08
BrennydooglesSo does anyone know of a manual way to synchronize Ubuntuone?03:20
duanedesignBrennydoogles: files not syncing?03:23
BrennydooglesNot really03:23
duanedesignBrennydoogles: syncing is a little slow right now03:24
duanedesignthey are addressing some issues with the storage servers03:24
BrennydooglesThey sync, but SUPER slowly03:24
Brennydooglesok03:24
duanedesignwhat does u1sdtool -s say?03:25
BrennydooglesHow slow are we talking?03:25
BrennydooglesState: SERVER_RESCAN03:25
Brennydoogles    connection: With User With Network03:25
Brennydoogles    description: doing server rescan03:25
Brennydoogles    is_connected: True03:25
Brennydoogles    is_error: False03:25
Brennydoogles    is_online: False03:25
Brennydoogles    queues: WORKING_ON_CONTENT03:25
duanedesignBrennydoogles: ok. Server_Rescan is the last step before connecting to the servers03:26
duanedesignBrennydoogles: check it again in a few minutes. is_online: False should turn to True03:27
BrennydooglesI added a few files (36Kb) about 5 hours ago, and it's only about 1/3 done03:27
Brennydooglesand I didn't know if that was normal03:28
kermiachey duanedesign, do you think as part of the "normal" triage process for karmic we should advise users to add the u1 ppa?03:28
duanedesignBrennydoogles: definetly not normal. The U1 team is working hard to address the issue03:28
Brennydooglesok03:28
duanedesignkermiac: you know i have thought that might be a good idea03:29
BrennydooglesRandom thought, what language is U1 written in?03:29
duanedesignkermiac: there are some reports I think that is definetly what i have thought the next step should be03:29
duanedesignBrennydoogles: the client is Python03:30
BrennydooglesWhat about the server side stuff?03:30
kermiacduanedesign: excellent, me too :)03:30
duanedesignBrennydoogles: The webUI and file storage backend is built using apache, haproxy,03:33
duanedesignsquid, django, postgres, twisted, rabbitmq, and S3, all running on03:33
duanedesignUbuntu.03:33
Brennydooglesvery cool03:34
lifelessduanedesign: well, S3 isn't running on Ubuntu AFAIK03:34
lifelessduanedesign: Amazon don't really tell us :)03:34
BrennydooglesI may poke around any source code I can get my hands on to see if I can help03:34
duanedesignThe source for bindwood, ubuntuone-client, ubuntuone-storage-protocol, couchdb.one.ubuntu.com03:35
duanedesign, desktopcouch, evolution-couchdb, funambol, tomboy web sync, and more03:35
duanedesignthat I'm not thinking of right now has already been published03:35
duanedesignthat you can checkout03:35
Brennydoogles:)03:35
BrennydooglesWill do03:35
BrennydooglesWell, I'm going to head to bed03:36
Brennydoogleshave a great !night03:36
BrennydooglesWith the ! on the end, not the middle (stupid touchpad)03:36
spmduanedesign: heh; excellent answer. reminds me of early in my time at $job-1. (reporter ringing system owner) "opensource? no I don't think we run any; let me just ask the techs..." Oh *gawd* yes, we use heaps. be faster to tell you what isn't. ;-)03:38
kermiacanyone seen KeyError: 'Incorrect In State' in lucid?03:44
duanedesignkermiac: i think i saw that one03:47
duanedesigni was unsure about it as well03:47
duanedesignkermiac: sorry i commented on a couple and left them  in the 'New' queue :P guess i was being lazy today03:48
kermiacbug 57490703:48
ubottuLaunchpad bug 574907 in ubuntuone-client "Ubuntone not downloading filies." [Undecided,New] https://launchpad.net/bugs/57490703:48
kermiacnp duanedesign :) I'll hassall rye about it later hehe03:49
duanedesignkermiac: yep thats it :)03:50
kermiacpoor rye, lol03:50
duanedesignkermiac: see you in a few hours.03:54
kermiacduanedesign: ok, c u later :)04:00
kermiachmm... bug 576072 is interesting. I'll wait for the op to confirm which browser they are using & re-assign it to the browser (most likely firefox) instead of u105:37
ubottuLaunchpad bug 576072 in ubuntuone-client "ubuntuone hidden files are stored as non-hidden after downloading" [Undecided,Incomplete] https://launchpad.net/bugs/57607205:37
duanedesignkermiac: i noticed there is a U1 bug that is about X not starting05:39
duanedesignwas nots ure where to assign that one05:39
kermiacduanedesign: yeah? what's the bug #? I can take a look at it if you want05:39
duanedesignhttps://bugs.launchpad.net/ubuntuone-client/+bug/57247305:42
ubottuLaunchpad bug 572473 in ubuntuone-client "ubuntu 10.04 LTS Laptop" [Undecided,New]05:42
duanedesignlooks like there has been some activity on it since i was last there05:42
kermiacok, thanks duanedesign. I'll take a look05:42
duanedesignhttps://bugs.launchpad.net/ubuntuone-client/+bug/57552505:56
ubottuLaunchpad bug 575525 in ubuntuone-client "Device Manager & Ubuntu One in Wubi 10.04" [Undecided,New]05:56
duanedesignanother one i was curious about. Was not sure if U1 is supposed to work in Wubi05:56
duanedesignput it here to ask about tom. when everyone is  active.05:57
duanedesignthis time i mean it goodnight05:57
kermiacduanedesign: I re-classified bug 575525 as a bug in linux (kernel). It's more than likely a dupe - just need the OP to confirm the onboard intel graphics card used in their laptop06:19
ubottuLaunchpad bug 575525 in ubuntuone-client "Device Manager & Ubuntu One in Wubi 10.04" [Undecided,New] https://launchpad.net/bugs/57552506:19
kermiacoops, bug 572473 actually06:20
ubottuLaunchpad bug 572473 in linux "ubuntu 10.04 LTS Laptop" [Undecided,Incomplete] https://launchpad.net/bugs/57247306:20
CJ__Hi07:30
CJ__I need help connecting my other computer to a wireless router07:31
=== lifeless_ is now known as lifeless
dromaiushonk09:40
dromaiushonk10:24
ryedromaius, hi!10:25
dromaiusHi10:26
dromaiusDid someone know when the "doc is in" ?10:30
ryedromaius, you mean the couchdb replication?10:33
dromaiusno10:37
dromaiusI have some question regarding Ubuntu One synchronisation. I have local a 245 directry set so sync. On Ubuntu-One are only 160Mb arrived, after 3 Days. And today I recognize a half Gig outgoing traffic without any changes on Ubuntu-One. This brings me to the question: Can I enable a log or debug funtion to see what's going on?10:41
dromaiusthe second is, how to block Ubuntu-One to use some network connections like GSM.10:42
ryedromaius, yes, are you using ubuntuone on lucid lynx?10:42
dromaiusyes10:43
ryedromaius, you can see the queues of what ubuntuone will do by running u1sdtool --waiting-meta and u1sdtool --waiting-content - metadata items are file creating and directory creating etc. content queue is uploads/downloads10:44
ryedromaius, current transfers can be seen via u1sdtool --current-transfer10:45
ryedromaius, and logging can be enabled by adding [logging]10:45
ryelevel.default = TRACE10:45
rye to ~/.config/ubuntuone/syncdaemon.conf10:45
ryedromaius, like in http://paste.ubuntu.com/429421/10:46
ryedromaius, but the possible issue is that sync is performing very slow due to server overload that is happening now10:46
dromaiusIf I restart the connection, the progess of the current file will be resumed or is this lost?10:49
ryedromaius, the progress of current file will be lost, unfortunately10:49
ryedromaius, you can also look at ~/.cache/ubuntuone/log/syncdaemon.log for the list of operations10:50
dromaiusI see there a warning eg "failure TRY AGAIN" message10:54
ryedromaius, what's the current status - u1sdtool --status ?10:55
dromaiusState: QUEUE_MANAGER10:55
dromaius    connection: With User With Network10:55
dromaius    description: processing queues10:55
dromaius    is_connected: True10:55
dromaius    is_error: False10:55
dromaius    is_online: True10:55
dromaius    queues: WORKING_ON_CONTENT10:55
dromaiusand --currtent-transfer shows deflated size: 12334604510:56
dromaius    bytes written: 4272958010:56
dromaiusrye, to block ubuntu-one on gsm would be to create an ifup.d/ubuntu-one  with "uisdtool --disconnect" when IFACE=usb0 (means GSM)11:08
dromaiusor something like that11:09
=== cpg is now known as cpg|away
duanedesignDoes Ubuntu One work on Wubi?12:10
rowinggolfer_does it work at all?12:11
duanedesignrowinggolfer_: it ?12:13
rowinggolfer_ubunutu one12:19
rowinggolfer_I've had mixed success so far.12:19
rowinggolfer_dropbox working very well, but I'd rather have my data with canonical I think12:20
duanedesignrowinggolfer_: yeah. The system has been overwhelmed since the release. They are working to addrress the issue.12:20
duanedesignrowinggolfer_: it works, it is just not very fast12:20
rowinggolfer_so why wouldn't it work with wubi?12:21
duanedesignnot sure. Dont know much about Wubi. Was just working on a bug report.12:22
fladdhi there12:52
fladdcan anyone tell me how to re-connect a computer? I deleted all my connected computers in the webinterface and now I want my desktop computer to ask me to re-connect it to ubuntu one, but it doesn't12:53
fladdwhat are the files I need to delete?12:53
monkey_dustHi all - I am unable to use Ubuntu One - it says: Could not launch Ubuntu One - failed to execute child process 'ubuntuone-client-applet' (no such such file or directory) - even after purge and reinstall, Ubuntu One is nowhere to be found in Preferences or Administration - hints & tips anyone?13:13
duanedesignhello monkey_dust13:15
duanedesignare you on Lucid or Karmic?13:16
monkey_dustLucid13:16
duanedesignmonkey_dust: ok, ,the applet is no longer present in Ubuntu One13:16
monkey_dustso what's the trick?13:17
duanedesignmonkey_dust: it was replaced by the Ubuntu ONe Preferences located in the Me Menu13:17
duanedesignmonkey_dust: It should also be present under System > Preferences > Ubuntu One13:17
monkey_dustduanedesign, it is not in Preferences, i even edited the menu13:18
duanedesignmonkey_dust: is it present in the Me Menu? The Menu with your username13:21
duanedesignmonkey_dust_: some people have had trouble finding the 'Add Computer' button in step 2 of the installation process here https://one.ubuntu.com/support/installation/13:30
duanedesignhelp with that can be found at http://bit.ly/caHbOf13:30
monkey_dust_duanedesign, unfortunately, Ubuntu One is not in the Me Menu or Broadcast Accounts13:32
duanedesignmonkey_dust_: maybe it got uninstalled somehow13:36
monkey_dust_purging ubuntone*13:37
monkey_dust_purging ubuntuone*, that is13:37
duanedesignmonkey_dust_: what does apt-cache policy ubuntuone-client13:37
duanedesignreturn13:37
lacaferreiraONE use Ubuntu since Ubuntu 9.04 and use it to sync contacts with evolution but now with no 10:04 simply the evolution is synchronizing with Ubuntu ONE. because it will occur13:38
duanedesignmonkey_dust_: to reinstall you can run the following in a Terminal:  sudo apt-get install ubuntuone-client* python-ubuntuone-storage*13:38
monkey_dust_duanedesign, not better :(13:39
duanedesignlacaferreira: contact sync is currently disabled while they address issues related to the new release and the large increase in users13:41
duanedesignmonkey_dust_: what do you get when you run the following command: apt-cache policy ubuntuone-client13:42
lacaferreirahave any timeframe? they are all my contacts in the cloud and I'm without contacts in the evolution13:42
monkey_dust_duanedesign, http://paste.ubuntu.com/429497/13:43
monkey_dust_seems ok to me13:43
duanedesignyou can get status updates at https://wiki.ubuntu.com/UbuntuOne/Status and http://identi.ca/ubuntuone13:43
duanedesignlacaferreira: ^^13:44
duanedesignmonkey_dust_: what if you try and run the following command from the Terminal:  ubuntuone-preferences13:49
=== lifeless_ is now known as lifeless
lacaferreiraaff should have backed up my contacts. Instead of having trusted in the cloud. is no deadline at all, only been disabled.13:50
monkey_dust_duanedesign, http://paste.ubuntu.com/429501/13:50
lacaferreirashould have made backup of my contacts. *13:51
=== monkey_dust_ is now known as monkey_dust
fabioslhey all!14:31
fabioslis there any python api to deal with Ubuntu One?14:32
ryefabiosl, well, ubuntuone is mostly written in python, depending on what API you want to use. File sync does provide the api to get the status or queues but not much beyond that.  desktopcouch provides python api to local users CouchDB14:34
zzztestwebchat. wow14:45
zzztestrye: with autocompletion!14:45
spilakhi my friend14:45
ryespilak, hi14:46
spilaki have same problem14:46
spilak:-(14:46
spilakmy ubuntu one it isn't working14:46
spilakbut I have got a 50Gb account14:46
rotten777it's very slow i hear because so many people are signing up14:47
spilakit isn't sincronysing14:47
rotten777popularity overload14:47
ryespilak, ok, what is not working for you? I believe the file sync - could you please run http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh14:47
spilakok.14:48
spilaki try14:48
ryespilak, that would collect most info we require to start diagnosing the issue14:48
rotten777http://pastebin.com/JPsciD8t14:48
rotten777mine has been doing that since last night but i just signed up last night14:49
ryerotten777, could you please try reconnecting syncdaemon - u1sdtool --quit; u1sdtool --connect ?14:50
rotten777done; now run -s?14:51
ryerotten777, yup14:51
rotten777it did the auth dance, back at "doing server rescan"14:52
rotten777now processing queues14:52
rotten777yipee14:52
ryerotten777, server rescan should not take longer than a couple of minutes - in your case it took _a lot_ of time... hm... maybe we need some inactivity timer for server rescan...14:52
spilakrye, http://pastebin.com/4RY2Le0T14:53
rotten777rye: yeah a timeout after 60 minutes with a disco/reco would be cool14:53
spilakhttp://pastebin.com/4RY2Le0T14:53
spilakany idea14:54
spilak?14:54
ryespilak, in your case the service is working but it is processing queues slowly - you have 1045 items to process and based on the speed it will take... an hour and 20 minutes to complete initial preparation then content will start to be uploaded. The service is currently not fast enough but the team is working to make it faster14:55
spilakrye, ok! thank14:56
spilaks14:56
ryehm, i believe i can make a utility to calculate these times based on log information14:56
ryethat would not be accurate at all, but at least it will give some info.. .hmmm14:56
spilakbut I have some data in my ubuntu one, about 60mb14:57
spilakit's very small14:57
spilakI affraid of I copy 4-5Gb in my ubuntu one, what will be happen?14:58
ryespilak, exactly - the issue at the moment is with _number_ of files, not their size, unfortunately.14:58
jdobrienspilak, FWIW I have uploaded 5 Gig in < 12 hours15:01
jdobrienspilak, and 15 Gig this week15:01
spilakok15:01
jdobrienspilak, but I have a 50G account15:01
rotten777does anyone have the idea on the number of paid accounts now active?15:01
spilakjdobrien, I have too15:01
jdobrienspilak, with a 2G account, you'll fill it up, but then won't be able to upload any more15:01
jdobrienrotten777, why do you ask?15:02
spilakjdobrien, i have got 50Gb15:02
jdobrienspilak, cool15:02
rotten777jdobrien, hoping this will spur a financial backing for ubuntu15:02
spilakjdobrien, yep, but i don't use this time15:02
spilak:_(15:02
spilakjdobrien, because it isn't working15:02
jdobrienspilak, strange. are you on lucid with the latest client?15:03
spilakyep15:03
spilaka have 10.0415:03
rotten777so here's a question, if i bought music, what folder is it going to sync into?15:03
spilakand my client is 1.2.115:03
rotten777because it isn't showing up in rhythmbox15:03
ryerotten777, it will go to .ubuntuone/Purchased from Ubuntu One15:04
ryerotten777, in your $HOME directory15:04
jdobrienspilak, that seems right15:04
rotten777so rhythmbox isn't watching that folder or what?15:04
jdobrienspilak, what errors are you seeing?15:04
rotten777oh now they showed up15:05
spilakjdobrien, my ubuntu one not sync15:05
spilak:-(15:05
ryejdobrien, the sync is slow for spilak - it processes 13 metadata items per minute and it has 1400 to go15:05
jdobrienspilak, does it connect? have you ever connected?15:05
rotten777ahh now they showed up15:05
jnghi.. here at rye's suggestion .. my ip address is 99.240.247.18215:05
jdobrienspilak,  so it is working but slow?15:05
ryejng, hi15:06
jngand tomboy sync fails for me :(15:06
spilakjdobrien, it isn't working15:06
spilakjdobrien, but is it connected15:06
jngactually, ubuntuone fails period for me..15:06
ryejng, when was the last time you synced ?15:06
jngsuccessfully?15:06
jdobrienspilak, any exception logs in ~/.cache/ubuntuone/logs15:06
ryejng, no, unsuccessfully using Tomboy15:06
spilakit is say for me: I'm syncronising. But nothing working15:06
jngcan't remember..  last attempt was just after your tweet15:06
jngwill give it another go now if you like15:07
ryespilak, it processes the queues - you can see that the folders are being created in https://one.ubuntu.com/files/ and files appear in "Uploading" mode15:07
ryejng, ok, great. looking for the report15:07
jngok .. just fired it off.. got the could not synchronize.. see detals below15:07
jng.. no details :(15:08
ryejng, yes, the tomboy is not helpful at providing the details unfortunately15:08
jngare there any logs i can look at on my end?15:08
duanedesignrotten777: hello. Did your last song download?15:08
ryejng, but the issue with sync is known, fix is on the way, i am just trying to find out whether it is possible to update couchdb views e.g. via web ui etc.15:09
jngthat is good to know..15:09
jngwould be good to have some better docs for ubuntuone... eg explanation of how sync is >supposed< to work15:09
jngwith multiple machines15:09
rotten777duanedesign: let me check15:10
rotten777no15:10
ryejng, yes, it looks like we don't have any user-friendly documentation, only the bits scattered across our blog reports15:11
rotten777duanedesign: it's not in the files section on u1, its stuck at 0mb downloaded15:12
rotten777duanedesign: no way to restart the dl.... ugh15:12
rotten777duanedesign: http://www.hooklinesinker.org/images/downloadstatus.png15:13
jnggood.   I see lots of people whining about ubuntuone being closed -- I do wonder if it would be working better if the code was open ;)15:13
ryeduplicate song15:13
rotten777rye: no it's a remix of a similar song15:14
duanedesignjng: only a small part of the server code is not open source15:15
ryerotten777, yes,  correctly - but it is seen by the system as a duplicate15:15
jngthan is good to know..15:15
rotten777rye: http://www.hooklinesinker.org/images/ep.png15:15
rotten777rye: then why didn't it see my money as a duplicate :P haha how do I manually download it?15:16
duanedesignjng: here is a Launchpad Answer that talks about what is open and what  is not. https://answers.launchpad.net/ubuntuone-client/+question/9330115:18
duanedesignrotten777: thats strange. Remixes are possibly being seen as dupes15:19
rotten777duanedesign: and I cannot login directly to 7digital?15:20
rotten777duanedesign: it doesn't authenticate with the same logon details as u115:20
* rye is scanning logs...15:21
ryeregarding duplicate song names - the fix might be to add a counter to the song name ( Song(2).mp3 )15:23
rotten777rye: to be honest, why was the song name changed from the song name listed in the store?15:24
duanedesignrotten777: you should have a login and password for the 7digital sit15:24
rotten777duanedesign: what does it match? the e-mail address and password for u1 doesn't work15:25
ryerotten777, the 7d api provides very basic info about song names and does not allow to identify songs uniquely. That's why the download daemon was downloading Song.mp3 and when request for _another_ Song.mp3 arrived it was not possible to find out whether this is the one is still required to be downloaded or this is the existing one15:25
duanedesignrotten777: they should of sent you an email from noreply@7digital.com15:25
ryerotten777, the programmers are working with 7d now to find out what to do in this case15:25
rotten777duanedesign: well it isn't working with my u1 e-mail address or the e-mail address they sent the receipt to.... no biggie! customers are calling so I have to go save the day.. i'll be back to check the status.. and thanks for the help all of you15:27
duanedesignrye: did you get all your paperwork done for UDS?15:27
ryeduanedesign, ah, yes, i got everything sorted out so I will go to UDS this Sunday. For the first time in my life.15:28
duanedesignrye: excellent!15:28
ryeduanedesign, will you be there by the way?15:29
duanedesignrye: i made arrangments to at least be able to participate remotely15:29
ryeduanedesign, :(15:29
duanedesignrye: yeah I hate to miss UDS15:29
duanedesignat least physically miss it.15:30
duanedesignrye: I have subscribed to all the Ubuntu One blueprints and am going to try and make all the sessions15:31
ryejng, could you please check whether your notes are accessible in https://one.ubuntu.com/notes/ ?15:31
ryejng, i can't find any info regarding your IP address in todays reports...15:32
jngrye:  old notes are accessible, but new ones not syncing15:33
jnghmm.. i think i may be paying for using ubuntuone early ;)15:33
jngalso, i did have some gnome-keyring gymnastics at one point (empathy problems...)15:34
ryebeuno, regarding design documents - the dashboard loading should update the view, right?15:34
beunorye, in theory, yes15:34
jngbtw.. it would be goed if the web interface allowed you to view the machines that are associated with the account15:36
jng.. as per the devices tab in ubuntuone preferences15:37
ryerotten777, http://launchpad.net/bugs/54707415:39
ubottuLaunchpad bug 547074 in rhythmbox-ubuntuone-music-store "Songs don't download if two have the same name" [High,Fix committed]15:39
ryejng, https://one.ubuntu.com/account/machines/ ?15:39
ryejng, but it is missing a lot of useful info though.. which is also a subject to the bug report15:39
jngoh, excellent15:40
jngi wonder if i should remove my machines and try adding again...15:40
jnghmm.. so i tried that.. now ubuntuone complaining about empty device list...15:42
jnghmm...15:42
ryejng, hmm... you have removed all the machines, right?15:43
jngyes.. oops!!!15:43
jngso have the preferences...15:43
jdobriendoh!15:43
ryejng, including the current one - in this case it cannot authenticate properly - you will need to remove ubuntuone token from seahorse15:43
jngok will do15:43
ryejng, that's ok, but the Empty device list error message is not very helpful15:44
ryebtw, it looks like I know how to make tomboy reauth be less painful in case of 404 error - we need the very same oauth dance token generator and put the tokens in gconf. The same token generator that we need for nagios checks15:46
jnghmm.. token removed from seahorse, but still not having much joy15:47
jngoh wait.. checks browser...15:47
jngoo.. sync in progress...15:48
jngok.. so the good news is the sync comlpeted15:51
jngnotes still having problems15:51
jngoh and there are files in the web view that aren't on my disk.15:52
jngapart from that it is all perfect ;)15:52
ryejng, could you please pastebin your ~/.cache/ubuntuone/log/syncdaemon.log ?15:54
mgjHow do i go about adding all .* dirs to ubuntu one? I could go ahead and do it for each one, but selecting multiple -> synchronize on ubuntu one does not seem to be possible if you select more than 1 folder?15:55
jnghttp://pastebin.com/vNWWCShF15:55
ryejng, hm, it thinks that it has updated all files/folders15:57
jngoh indeed...15:57
jngwhich raises the question -- where are the docs on how it works?15:58
ryejng, content: 0. meta: 0. could you please re-check the files in the web interface?15:58
jngwhat do you want me to check?   there are files in the webview, not on my disk15:59
duffydackugh,  just done a fresh install of lucid and copied all my docs/pics over to it.. then setup U1 (i already have stuff sync`d on the server) and its sending everything all over again, yet nothing has changed ..16:00
BrennydooglesHey all16:01
ryejng, are these files in Uploading state?16:07
jngno16:07
jngthey have been there for ages...16:07
ryejng, ok, are they in your main storage (i.e. Ubuntu One) folders?16:08
jngthey got there from another device.. never made it down to the device i am currently on16:08
ryefolder16:08
jngyes in the Ubuntu One folder16:08
ryejng, could you please run u1sdtool --refresh=$HOME/Ubuntu\ One16:09
jngok did that.. hmm.  ran pretty quickly16:10
jngnow saying sync in progress16:11
jngi'll cross my fingers16:12
jngrye -- I have to step out for a while.. appreciate your help16:12
BrennydooglesSo hey, about 18 Hours ago I added <100kb files to UbuntuOne by dragging them into the ~/UbuntuOne folder16:13
BrennydooglesThe Daemon says everything is up to date16:14
BrennydooglesThe website says that less than half of the files are on the server16:14
BrennydooglesAny ideas?16:14
beunofacundobatista, ^16:14
ryeBrennydoogles, could you please paste ~/.cache/ubuntuone/log/syncdaemon.log to http://paste.ubuntu.com ?16:14
Brennydooglessure16:15
ryebeuno, possibly interrupt on upload that makes bug #57581716:15
Brennydoogleshttp://paste.ubuntu.com/429569/16:15
ubottuLaunchpad bug 575817 in ubuntuone-client "Interrupted upload is not retried" [High,In progress] https://launchpad.net/bugs/57581716:15
beunorye, I had that happen to me, yeah16:16
beunowhile the api servers are overloaded especially16:16
ryebeuno, yes, exactly16:17
ryeBrennydoogles, could you please do u1sdtool --refresh=$HOME/Ubuntu\ One16:17
ryeok, this bug fix definitely need to go to SRU16:17
Brennydooglessure, I did that about 5 mins before I posted though16:18
BrennydooglesDone16:18
beunorye, the only way to fix it for me was to mv everything outside of the dir and back in (or just the affected files)16:18
ryebeuno, no, you could just have restarted syncdaemon16:19
ryeBrennydoogles, ok, could you please re-paste syncdaemon log again ?16:19
Brennydooglessure16:19
Brennydoogleshttp://paste.ubuntu.com/429571/16:20
BrennydooglesThere you go16:20
ryeBrennydoogles, ok, not good, bug #575817 :(.. Could you please restart syncdaemon for it to rescan server and local side completely - u1sdtool --quit; u1sdtool --connect16:23
ubottuLaunchpad bug 575817 in ubuntuone-client "Interrupted upload is not retried" [High,In progress] https://launchpad.net/bugs/57581716:23
BrennydooglesOk, command has been run16:24
=== jcastro_ is now known as jcastro
rotten777rye: I see that launchpad bug... any status on that bug? obviously it's acknowledged. and i'm not one of those boners who is going to throw a fit and forever throw away open source everything because there's a bug in a brand new service haha16:46
ryerotten777, based on what info i have the fix is already committed16:47
rotten777hmm16:49
rotten777rye: so how do I get it to recognize the fix? is that going to be an updated client sent to the repos?16:49
ryerotten777, that requires the server-side rollout16:50
rotten777rye, ahh no eta16:50
ryerotten777, i don't think rollout will happen today, but the nearest rollout seems to be on Tuesday16:51
ryerotten777, let me check this16:51
rotten777rye, k thanks. like i said, as long as it eventually gets fixed i'm cool. i don't want to sound like an angry whiner of a customer16:51
ryerotten777, ok, it is Tuesday definitely16:53
rotten777rye, very good thanks... on to purchasing my third album from the u1ms16:54
ryerotten777, checking whether we can do rollout earlier now...16:54
rotten777just curious, how much does the ubuntu organization get for each of these albums i'm buying?16:55
rotten777rye, thanks16:55
kristianfhallo17:12
rotten777hi17:14
=== beuno is now known as beuno-lunch
ryejng, ping17:57
ryeis there anybody else having issues with tomboy sync here?17:59
duffydackWould be nice to have the icon of the file in nautilus denote if its shared or not... no biggie tho18:03
ryeduffydack, yes, we are missing the icon :(18:06
ryeduffydack, btw, did you have any problems with Tomboy syncing?18:06
duffydackrye,  i dont use it. sorry18:06
ryeduffydack, ok, will ask on identi.ca :)18:07
=== beuno-lunch is now known as beuno
duanedesignrye: hello18:33
ryeduanedesign, hi18:33
duanedesignrye i was just debugging tomboy18:34
ryeduanedesign, yup ?18:34
duanedesignwhen i flipped over and saw you asked about it18:34
ryeduanedesign, yep - were you affected as well18:34
rye?18:34
duanedesignhttp://fpaste.org/HY2c/18:35
duanedesignrye: looks like a 404 returned from server18:35
ryeduanedesign, grrr18:36
ryeduanedesign, 404 somehow means that the token has expired. But tokens do not expire...18:36
ryehmm18:36
duanedesignbug 57593718:45
ubottuLaunchpad bug 575937 in tomboy "Tomboy 1.2.1 can't synchronize Notes to ubuntuone Server not found (404)" [Undecided,New] https://launchpad.net/bugs/57593718:45
ryeduanedesign, is it happening with you?18:50
ryeduanedesign, according to the code 404 returned only when couchdb is not found hmmm18:51
duanedesignlet me see19:00
=== cpg|away is now known as cpg
ryeduanedesign, is it happening to you right now or this is some other user?19:02
duanedesignrye: yes i am getting the 40419:04
duanedesignrye: i just came across the bug report and thought i would post it in case it had additional details that were helpful19:05
ryeduanedesign, okay, this is strange19:05
duanedesigni checked couch and it all seems up and running19:05
ryethisfred, may i ask you some very strange questions about notes and couchdb and server side ?19:06
thisfredyou may :)19:06
thisfredthere are no strange questions, there are only strange answers19:06
thisfredhey mandel19:07
ryethisfred, /lib/ubuntuone/web/notes/views.py - look at the 404 condition there please (https://pastebin.canonical.com/32067/) - couch_db = get_db_for_request(request); if couch_db == None:... but then in /lib/ubuntuone/web/notes/helpers.py None is not returned, only return master_server.get_database(user_id)19:07
thisfred== None is *always* wrong19:08
ryethisfred, which advices that master_server.get_database(user_id) can return None. after being created by master_server.create_database(user_id)19:08
rye****************19:08
* thisfred looks19:08
thisfredrye, yeah I think that's code that was left over from before get_db_for_request created the database if it was not found19:10
thisfredso that condition can go19:10
ryethisfred, bug #575937 and one that was filed by rmcbride i believe (private) one...19:10
ubottuLaunchpad bug 575937 in tomboy "Tomboy 1.2.1 can't synchronize Notes to ubuntuone Server not found (404)" [Undecided,New] https://launchpad.net/bugs/57593719:10
thisfredalso, it would always fail as it stands, since you need to test for 'is None' rather than '== None'19:10
ryethisfred, so it should always fail, i.e. api_get_notes should return database always... not 404, right?19:11
ryethisfred, but it returns 404 though...19:11
thisfredrye yep19:11
thisfredrye, do we know that it's this clause that 404s though?19:12
thisfredrye, which url does tomboy call in that traceback, do you know?19:12
ryethisfred, http://fpaste.org/HY2c/, i grepped the code and could find only one 40419:13
ryethisfred, i believe it is https://one.ubuntu.com/notes/api/1.0/user/19:13
thisfredrye, well, it could be something else that is not found, that doesn't explicitly raise a 40419:14
thisfredI don't know much about the tomboy notes api19:14
thisfredrye, I think we'll need rodrigo to debug this19:15
ryethisfred, ok, i see it should call api_user_info... What's strange is that reauthorization helps...19:15
thisfredrye, hmm that is strange.19:16
thisfredrye, also foo == None does succeed at least sometimes, it seems, even though it's wrong.19:17
ryeduanedesign, could you please open https://one.ubuntu.com/account/machines/ and gconf-editor on /apps/tomboy/sync/tomboyweb ?19:17
thisfredso the condition could be triggered, if the creation of the database somehow failed, I guess19:17
ryethisfred, hm, i see that decorators may also do something.. I wish i knew django... But I am still learning python :(19:18
thisfredrye, yeah, I'm not that deep into django. What may be happening, is that the creation of the database happens asynchronously, and takes too long, so the create and then get still returns None in some cases.19:20
ryethisfred, but the db is already created!19:20
thisfredIt would fail to surprise me19:20
ryethisfred, i mean this happens for already initialized couchdb instance with tomboy sync that was working previously. Then suddenly it stops working returning 404.19:21
ryehm19:21
ryelet's break my notes...19:21
thisfredrye, it may be that the call to create triggers an asynchronous process in couch that takes none zero time to complete, while the python code happily chugs along19:21
thisfredrye ah19:21
thisfredthen it's not that19:21
thisfredcould it be that intermittent couchdb failure is translated into django 404s somehow...19:22
ubottuDjango bug 404 in Metasystem "MySQL order_by=['?'] throws ProgrammingError" [Unreviewed,Closed: fixed] http://code.djangoproject.com/ticket/40419:22
ryethisfred, hm, 404 returned when i changed oauth token19:22
beunorye, so did the roll out fix the problem?19:23
ryebeuno, well, i have no info about success stories. But we found 2 more issues with notes... One is not so old and another is bad because it does not generate OOPSes19:24
beunorye, FWIW, syncing works for me  :)19:25
duffydackBookmark backups...  Where are they supposed to appear in firefox ?  Im not seeing them on my other pc`s account (linked to U1 and FF addon installed)   is there a way to check if its sync`n my bookmarks?19:25
ryebeuno, you are a developer, it just can not suddenly stop working for you19:25
beunoduffydack, only on edge: https://edge.one.ubuntu.com/19:26
beunorye, on the contrary!  it's the first person it stops working for  :)19:26
ryebeuno, replication is disabled so bookmarks replication is also disabled19:26
beunoyes19:26
duffydackcool19:27
ryeduanedesign, ok, this is definitely something wrong with oauth tokens...19:27
duffydackoops not.  Something has gone wrong (500)19:27
ryethisfred, ok, sorry about that, it looks like OAuth has something to do with this..19:27
beunoduffydack, it works on the dashboard19:29
beunonot on the tab19:29
thisfredrye, that's ok, I'd rather hear about too many things than have things go unnoticed19:29
beunothat's why it's only on edge  :)19:29
mandelthisfred, ping19:30
thisfredmandel: pong19:30
mandelthisfred, looking for me ? ;)19:31
thisfredmandel: nah, just thought I'd say hi, hadn't spoken to you in a while :)19:31
thisfredI assume you're going to UDS?19:31
duanedesignhmm. The sync tab in Tomboy is all greyed out.19:31
ryeduanedesign, ?19:32
mandelthisfred, yes, has been a long time, had a deadline in a project19:32
mandelthisfred, and I'll definitely be in UDS :D19:32
thisfredI know how that is, we had a little deadline of our own ;)19:32
thisfredcool, I won't, but a lot of people on the team will, I think19:32
thisfredI wish though. I love Brussels19:33
mandelthisfred, yes I've heard about your deadline something about a cat ;)19:33
thisfredyeah, mongrel manx or something19:33
duanedesignrye: http://farm4.static.flickr.com/3323/4586711029_90f265ed56_b.jpg19:33
ryeduanedesign, that's ok, because it is "authorized"19:34
mandelthisfred, I've spoke with rodrigo_ and I'll his official taxi driver, is a pity you wont be here19:34
duanedesignrye: ok, thanks19:34
ryeduanedesign, what I am interested s the gconf-editor /apps/tomboy/sync/tomboyweb/oauth_token - does it match any of your https://one.ubuntu.com/account/machines/ ?19:34
* duanedesign looking19:35
thisfredmandel: yeah, another time, I guess.19:35
mandelthisfred, hopefully, for me as long as I can get holidays from Electrabel I'll go to as many as  I can...19:38
mandelthisfred, the peaty is that we will miss a dutch speaker which is always great to have when you are close to Atwerpen ;)19:39
thisfredhehe19:42
duanedesignrye: it does not. What is listed in GConf does not match any of the machines listed.19:42
ryeduanedesign, HUH?19:42
ryeguys, it seems that we are losing oauth tokens19:43
duanedesignrye: weird. i have not removed any machines from that list. It does not even match the old old old listing19:43
duanedesignrye: dont know if this is relevant. In GConf I get a warning. 'This key has no schema'19:45
duanedesignon a positive note, file syncing seems to cruising right along.19:46
ryeduanedesign, /home/rtg/Ubuntu\ One/Pictures/tokens.png19:54
ryeduanedesign, http://ubuntuone.com/p/2jr/19:54
duanedesignrye: http://farm4.static.flickr.com/3300/4587395330_4df4ebb605_b.jpg20:00
ryeHouston, we have a problem20:01
duanedesignrye: i recently got CouchDB attachments worked out for my sync application(stipple). So now its possible to sync emacs.d or vim folder with the .emacs or .vimrc file20:03
ryeduanedesign, are attachments attached to documents as well? i.e they are version-controlled? 2nd - how are attachments stored - are they inside the db?20:04
ryeduanedesign, well, we can hack your tomboy config to start using syncdaemon's OAuth... let me check whether it works20:05
duanedesignhttps://launchpad.net/stipple currently its only in the vim plugin. if you run the main.py file and choose vim >sync20:06
ryeduanedesign, yes, it works, but it is a rather extremely bad hack... we just start using syncdaemon's oauth token for tomboy authorization20:07
ryeduanedesign, that will keep you going but why did oauth token disappear?..20:08
duanedesignrye: screenshot of the attachment in futon. http://farm5.static.flickr.com/4008/4586789635_388ae93460_o.png20:09
ryehm20:09
ryeduanedesign, ok, just to summarize - you have not removed machines via /account/machines and no actions were performed with device list via ubuntuone-preferences, right?20:10
duanedesigncorrect i have not removed any machines20:11
duanedesignand correct I have not done any manipulation via Ubuntu one preferences either20:12
duanedesignrye: how do i do the workaround20:13
ryeduanedesign, open seahorse and find Ubuntuone token for https://one.ubuntu.com20:14
ryeduanedesign, then copy oauth_token_secret value to oauth_token_secret key of gconf-editor and do the same with oauth_token20:15
duanedesignkk20:16
duanedesignthank you20:16
duanedesignrye: sync success!20:19
ryeduanedesign, yes, but that cannot be happening20:21
duanedesignhmmm. had to close seahorse. Started spiking the cpu20:25
ryeduanedesign, yes, for some ... that's why my fan is like crazy!20:27
duffydackIs it because of server overload or another reason its slow populating my folders on a fresh lucid account.20:29
duffydackIts made the 4 folders insisde the folder ive got sync`d, but no files appearing yet, after 10mins, so far.20:30
ryeduffydack, what's u1sdtool --status ?20:31
duanedesignduffydack: the speed is getting beter. But it might still be a little slow.....20:31
ryeduffydack, 'cause my sync is pretty fast now20:31
duffydackI`d add the files manually from my usb stick but I dont want it to upload them all over again like it did the last time on this pc.. even tho everything was unchanged..20:31
ryeduffydack, or better yet,  http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-debug-collect.sh - don't remember whether I asked you to run that or not20:32
duffydackrye, its automatically set the folders up for sync that it needs, and its started, but its just long pausing between files20:32
duanedesignrye: have a good weekend. If i dont talk to you before UDS have a safe trip.20:33
ryeduffydack, I am interested in the MARK metadata/content values20:33
duffydackprocessing queue, is online.. all ok20:33
ryeduanedesign, thanks. Hope to see you online while I am there!20:33
ryewell, i am not yet there, and it is the first time for me to be at UDS so i am a bit nervous :)20:34
duffydacktheres the first file... all 40k of it.. took 10mins lol20:34
duffydackok its going better now..  is it normal for a long pause like that?  i`ll ignore future pauses if so20:35
ryeduffydack, currently it does too much processing for every file that makes such long pauses. The servers are not yet tuned though so the pause between items should be shorter when everything is resolved20:38
ryei am talking about the future about some kind of dream :-/20:38
ryebut it really happening though20:38
duffydackah, ok then..   its working good now tho.20:39
duffydackIts just bookmarks I dont get...20:40
duffydackThe addon is installed, FF is running, but the bookmarks arent there20:40
duffydackis the fact im getting a something wrong (500) error onn the edge page when lookin at bookmarks, something to do with it?20:41
ryeduanedesign, one more - when did you start having problems with tomboy syncing?20:55
ryeduffydack, there is a bug report for this, waiting for the owner for confirmation to make it public20:55
duffydackofftopic i know but, anyone elses lucid taking an absolute age to do fsck during boot?  yet when you unmount the fs and check during a running session, its super zippy21:10
duffydacktakes like 10mins or more....on bootup that is.. any other way its quicker than quick...21:13
ryeduffydack, bug #554079 ?21:17
ubottuLaunchpad bug 554079 in mountall "Lucid boot failed to complete after fsck (dup-of: 554737)" [High,Confirmed] https://launchpad.net/bugs/55407921:17
ubottuLaunchpad bug 554737 in plymouth "ply_boot_client_flush() does not read replies (plymouth stuck during/after filesystem check or error)" [High,Fix released] https://launchpad.net/bugs/55473721:17
duffydackah..  well it does get through it... just really slowly...21:17
duffydackI didnt think something like this would be allowed to exist in a final release...oh well21:18
mandelduanedesign, ping21:18
duffydackIs there any way to get the U1 notifications back?21:42
duffydackI just wanna know when its complete.21:42
raphahi all!21:51
=== cpg is now known as cpg|away
raphais it not possible to add more than one "phone" (i.e., i'd like to have my phone and thunderbird syncing)22:28
kklimondarapha: you can probably use the same login and password in all clients22:30
raphaoh, that'd be handy, true22:34
raphathanks for the hint :-)22:34
terwilligerhonk22:41
=== cpg|away is now known as cpg

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