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[01:55] <trinikrono> join #ubuntu-tt
[01:55] <trinikrono> whoops =\
[02:00] <trinikrono> does anyone have a small package  that they want adopted by a new bug triager
[02:00] <ddecator> what happened to the checkgmail thing? =p
[02:01] <trinikrono> ddecator: well i think i got all lol
[02:01] <trinikrono> for now
[02:01] <trinikrono> it only have like 17
[02:01] <ddecator> haha, oh..
[02:01] <trinikrono> a lot of them where really old, its only the one you helped with
[02:01] <trinikrono> had anything recent
[02:03] <trinikrono> so i am looking for another package to specialise a little in, any ideas
[02:05] <ddecator> well, what are you familiar with?
[02:06] <trinikrono> samba?
[02:07] <ddecator> only has 9 new bugs, haha
[02:08] <trinikrono> well you have any packages that nice and small lol?
[02:10] <ddecator> there are plenty, but i can't think of any that could use help atm. from what i've seen, most small projects usually get a lot of attention from their developers. if you're getting more familiar with triage, it may be good to consider larger packages as well
[02:10] <ddecator> big doesn't necessarily mean complicated, and a lot of the bigger projects get too many reports for just the developers to handle
[02:12] <trinikrono> okie
[02:12] <trinikrono> so you think like mozilla or openoffice?
[02:13] <ddecator> it's really up to you and what you are comfortable working with and testing. most of the time people seem to adopt a package after they've worked on general triage and naturally found themselves focusing on one package
[02:14] <ddecator> or a few different packages
[02:16] <ddecator> and you don't have to make a commitment right away. if you want to try triage with one package for a while to see how it goes, i'm sure the developers would appreciate even the momentary focus on their bugs
[02:23] <ddecator> trinikrono: maybe Gwibber? it's relatively new but important to ubuntu, so i'm sure they would love some help
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[03:16] <boletow> ubuntu 10.04 crashes randomly, anyone having same issue
[03:18] <BUGabundo_SGU> evening boletow
[03:18] <ddecator> crashes how? do you end up back at the login screen?
[03:18] <BUGabundo_SGU> please refer to #ubuntu for support
[03:18] <BUGabundo_SGU> thank you.
[03:18] <BUGabundo_SGU> this channel is meant for bug triaging teams.
[03:18] <BUGabundo_SGU> thanks for helping make Ubuntu better
[03:19] <ddecator> or that. i was gonna guess it was an xorg ati bug =p
[07:19] <Damascene> is there any bug in hibernate in Lucid? I can't resume
[07:19] <Damascene> it boot like normal boot
[07:19] <Damascene> memory I have 2G swap 1.3
[07:25] <ddecator> looks like there are some. which one you are possibly experiencing depends on the behavior
[07:28] <ddecator> Damascene: i did a google search of "site:bugs.launchpad.net linux lucid hibernate" and quite a few showed up. since you know the behavior you're experincing, why don't you run that search and take a look at the reports?
[07:29] <Damascene> I searched in google ended up in ubuntu form with different problem
[07:29] <Damascene> *forum
[07:45] <nigelbabu> om26er: around?
[07:45] <om26er> nigelbabu, yep
[07:45] <nigelbabu> were you able to get around to testing the patch in bug 372164?
[07:45] <ubot4> Launchpad bug 372164 in gwibber (Ubuntu) (and 1 other project) "non ASCII chars in hashtags dont work (affects: 11) (dups: 3) (heat: 64)" [Low,Triaged] https://launchpad.net/bugs/372164
[07:46] <om26er> nigelbabu, did not test
[07:46] <om26er> nigelbabu, I will test it now
[07:47] <nigelbabu> om26er: thank you :)
[07:47] <om26er> nigelbabu, should I comment there after testing?
[07:47] <nigelbabu> om26er: it would be great if you could
[07:48] <om26er> nigelbabu, sure, thanks :)
[08:27] <om26er> nigelbabu, the patch does not apply to the current version source has changed
[08:30] <nigelbabu> om26er: checking
[08:34] <nigelbabu> om26er: oh yea, too much change
[08:35] <om26er> nigelbabu, i have commented there
[08:36] <nigelbabu> om26er: ty :)
[10:19] <sr_rules> I want to know jow to file bug manually. When i close my laptop-lid( Ubuntu 10.04)  and reopen it then folloeing error message comes :-
[10:19] <sr_rules> rror Type: <type 'exceptions.TypeError'>
[10:19] <sr_rules> Error Value: coercing to Unicode: need string or buffer, exceptions.SystemError found
[10:19] <sr_rules>   File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2216, in <module>
[10:19] <sr_rules>     main()
[10:19] <sr_rules>   File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2213, in main
[10:19] <sr_rules>     run(args, options.single)
[10:19] <sr_rules>   File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2175, in run
[10:19] <sr_rules>     backend.dispatcher(args)
[10:19] <sr_rules>   File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 699, in dispatcher
[10:19] <sr_rules>     self.dispatch_command(args[0], args[1:])
[10:19] <sr_rules>   File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 606, in dispatch_command
[10:19] <sr_rules>     self.refresh_cache(force)
[10:19] <sr_rules>   File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 202, in _locked_cache
[10:19] <sr_rules>     func(*args, **kwargs)
[10:19] <sr_rules>   File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 1498, in refresh_cache
[10:19] <sr_rules>     format_string(error.message))
[10:19] <sr_rules>   File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 723, in format_string
[10:19] <sr_rules>     txt = unicode(text, encoding, errors='replace')
[10:20] <nigelbabu> !paste | sr_rules
[10:20] <ubot4> sr_rules: For posting multi-line texts into the channel, please use http://paste.ubuntu.com | To post !screenshots use http://tinyurl.com/imagebin | !pastebinit to paste directly from command line | Make sure you give us the URL for your paste - see also the channel topic.
[10:24] <nigelbabu> sr_rules: please use https://launchpad.net/ubuntu/+source/packagekit/+filebug
[10:24] <sr_rules> I have read that that says use apport but apport is not opening only the error message is coming
[10:26] <nigelbabu> sr_rules: I just gave you the link to file a bug manually
[10:26] <yofel> nigelbabu: you forgot the no-redirect part...
[10:27] <nigelbabu> yofel: wait even with that specific link I need to give out a redirect?
[10:27] <yofel> sr_rules: try this link: https://edge.launchpad.net/ubuntu/+source/packagekit/+filebug?no-redirect
[10:27] <yofel> nigelbabu: yes, WE don't get redirected as we're bug control members, but others get redirected
[10:28] <sr_rules> kk thnx it is working
[10:28] <nigelbabu> yofel: ugh, I keep forgetting
[10:28] <yofel> see https://help.ubuntu.com/community/ReportingBugs#Filing%20bugs%20at%20Launchpad.net
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[10:36] <MrKanister> Hi there. My ubuntu-bugcontrol membership is about to expire. Can someone renew it? My name is "Martin Mai". Thanks in advance.
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[13:19] <cshong> Hello! https://wiki.ubuntu.com/Bugs/FindRightPackage not much information about the bug I am facing. So, I will appreciate if anyone can tell me which package may be related to my bug.
[13:20] <nigelbabu> cshong: can you describe your bug?
[13:23] <cshong> I am using Laptop. In setting System -> Preferences -> Power Management -> General, I had set the Notification area to "Only display an icon when charging or discharging". When I use battery to operate my laptop without power adapter plugged in, or when I was charging the laptop battery, no icon has been displayed.
[13:27] <cshong> Even if I set the "Notification area" in power management to "Always display an icon", then click on the battery icon on the taskbar, it display "Laptop battery is charged" even though I am using battery without the power adapter plugged in. Samething happened after I plug in my power adapter to charge my laptop.
[13:32] <cshong> Will it be gnome-power-management?
[13:32] <nigelbabu> cshong: gnome-power-manager
[13:32] <nigelbabu> cshong: so you can type 'ubuntu-bug gnome-power-manager' in alt+f2 screen
[13:35] <cshong> Typed, nothing happened.
[13:35] <cshong> wait... let me try again
[13:35] <cshong> Sorry, I typed wrong, try again.
[13:39] <cshong> Something has been sent to the bug tracking server. But, is it really gnome-power-manager
[13:39] <cshong> ?
[13:39] <nigelbabu> yep
[13:48] <cshong> Thank you. I am in the process of reporting bug now.
[13:49] <nigelbabu> cshong: great, thanks for helping :)
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[14:39] <cprofitt> bdmurray: jcastro: ping
[14:40] <cprofitt> Tried sending bdmurray an email about my membership in bugcontrol, but have not gotten a response and I keep getting the messages
[14:40] <nigelbabu> cprofitt: uds week!
[14:41] <cprofitt> nigelbabu: nice, are you there?
[14:41] <nigelbabu> cprofitt: nope
[14:41] <nigelbabu> but that could be the reason he'ss not responding
[14:42] <cprofitt> I started emailing last week Tuesday time frame....
[14:42] <cprofitt> not sure when I will get removed from the team, but thought ping in here might help
[14:44] <nigelbabu> yes, brian will look into scrollback I'm sure
[14:44]  * cprofitt nods
[14:52] <BUGabundo_DrWho> ehe
[14:52] <BUGabundo_DrWho> I just got a 12 yo girl on our loco channel... she has been doing bug work :S
[14:52] <nigelbabu> BUGabundo_DrWho: oh, nice :)
[14:53] <BUGabundo_DrWho> hi Yutaka
[14:53] <BUGabundo_DrWho> welcome :)
[14:53] <Yutaka> hi bugabundo_drwho
[14:54] <nigelbabu> BUGabundo_DrWho: so Yutaka is the girl you've been talking about?
[14:55] <Yutaka> nigelbabu yes
[14:55] <nigelbabu> Yutaka: awesome! so, you can hang out here and ask if you have any doubts :)
[14:56] <BUGabundo_DrWho> great ppl around
[14:56] <yofel> !tab
[14:56] <nigelbabu> there are lots of us hanging around.  you've applied to bug squad yet?
[14:56] <ubot4> You can use your <tab> key for autocompletion of nicknames in IRC, as well as for completion of filenames and programs on the command line.
[14:56] <yofel> makes life easier ;)
[14:56] <yofel> hi btw
[14:57] <nigelbabu> yofel: significance of <tab>?
[14:57] <BUGabundo_DrWho> yofel: she has been using LP for a few days , only
[14:58] <yofel> nigelbabu: at least BUGabundo_DrWho nick was lowercase -> she typed it and didn't use <tab> - breaks highlighting in some clients
[14:59] <BUGabundo_DrWho> yofel: I highlight 8 diff combos of my nick
[14:59] <nigelbabu> yofel: ah, pinged me correctly
[14:59] <BUGabundo_DrWho> all but 'bug' it self
[15:00] <nigelbabu> then you will get a ping a second
[15:00] <yofel> ah, well, for nigelbabu and me it's easier as our nicks are lowercase :P
[15:01] <nigelbabu> or we're smart enough to do that
[15:01] <nigelbabu> Yutaka: you can also join #ubuntu-women which is a group for women in Ubuntu
[15:02] <BUGabundo_DrWho> its invite only *now*
[15:02] <BUGabundo_DrWho> shame on them
[15:02] <BUGabundo_DrWho> I've asked maco to invite her in
[15:02] <nigelbabu> BUGabundo_DrWho: you're kiding
[15:03] <BUGabundo_DrWho> I'm not
[15:03] <BUGabundo_DrWho> see for your self
[15:03] <BUGabundo_DrWho> and I'm and ubuntu member and can't get in
[15:03] <BUGabundo_DrWho> its _that_ stupid
[15:03] <nigelbabu> we had a bunch of trolls over the last 2 hours
[15:03] <BUGabundo_DrWho> knowing the ppl there, there must have been a serious reason
[15:03] <BUGabundo_DrWho> like abuse
[15:03] <BUGabundo_DrWho> right, as I though
[15:04] <nigelbabu> BUGabundo_DrWho: its not invite only
[15:04] <nigelbabu> I just checked with an op
[15:04] <Yutaka> nigelbabu when I try to enter the channel it says is only for guests
[15:04] <Yutaka> #ubuntu-women
[15:04] <maco> hmmm?
[15:04] <BUGabundo_DrWho> wb maco
[15:04] <Yutaka> agora entrou
[15:04] <maco> BUGabundo_DrWho: im aboug to leave for church
[15:05] <maco> *about
[15:05] <BUGabundo_DrWho> np
[15:05] <Yutaka> nigelbabu now came
[15:05] <BUGabundo_DrWho> I was just trying to help Yutaka get into #ubuntu-woman
[15:06] <nigelbabu> BUGabundo_DrWho: she got in alright, don't think there was ever a invite only
[15:06] <BUGabundo_DrWho> I know I can't get in.... so
[15:13] <nigelbabu> BUGabundo_DrWho: I have no idea why you were not able to get in
[15:13] <nigelbabu> BUGabundo_DrWho: works out ok for everyone else
[15:13] <BUGabundo_DrWho> Invitation only
[15:13] <BUGabundo_DrWho> Joining #ubuntu-woman requires an invitation.
[15:15] <yofel> here too: #ubuntu-woman: Cannot join channel (+i) - you must be invited
[15:15] <nigelbabu> ah, wom*e*n
[15:16] <BUGabundo_DrWho> ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
[15:16] <yofel> ...
[15:16] <yofel> *headdesk*
[15:18] <BUGabundo_DrWho> aahah
[15:18] <BUGabundo_DrWho> it should redirect
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[16:41] <DrKenobi> Hi! I can't hibernate my laptop, which package is related to this?
[16:41] <BUGabundo_TrueBl> DrKenobi: what does $ sudo pm-hibernate do ?
[16:42] <DrKenobi> let me check
[16:44] <nigelbabu> lol, I guess he hibernated
[16:45] <DrKenobi> BUGabundo_TrueBl, it makes a "little" hibernation. Everything goes black, it look like its hibernating but 1 second after that, the laptop its on again
[16:45] <BUGabundo_TrueBl> ahhh
[16:45] <BUGabundo_TrueBl> ok
[16:46] <BUGabundo_TrueBl> take a look at the wiki, on the hibernate debug part
[16:46] <BUGabundo_TrueBl> https://wiki.ubuntu.com/DebuggingProcedures
[16:46] <BUGabundo_TrueBl> rgg
[16:46] <BUGabundo_TrueBl> bad google
[16:46] <micahg> I'm actually having the issue as well DrKenobi
[16:46] <yofel> should be this one: https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume
[16:46] <DrKenobi> ok, i'll read it
[16:46] <BUGabundo_TrueBl> https://wiki.edubuntu.org/DebuggingKernelSuspendHibernateResume
[16:46] <BUGabundo_TrueBl> darn
[16:47] <BUGabundo_TrueBl> beaten once again
[16:47] <nigelbabu> micahg: at belgium yet?
[16:47] <micahg> nigelbabu: nope
[16:47] <nigelbabu> micahg: you're going right?
[16:48] <micahg> nigelbabu: yes
[16:48] <nigelbabu> :)
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[16:48] <DrKenobi> micahg: what r u doing with it??
[16:48] <micahg> DrKenobi: nothing, no time to figure it out
[16:48] <micahg> I usually just use suspend
[16:49] <DrKenobi> me too, but i just wanted to try hibernation for the first time in my life haha
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[22:35] <yofel> Kangarooo: regarding your recent apport posts on LP: I'm not really happy with the situation right now, but unless at least some of the things Ted recently proposed (http://is.gd/c1HsD) gets implemented it's better than users running apport-collect on bugs they *think* affect them but in reality they have a different issue
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[22:38] <Kangarooo> ouh I just saw I didn't finish one sentence here in this channel yes about that I was starting writing bug as a lot irc channels looks like perking lots and not solution channels I posted it there so discusions can continue. if I said something wrong or absolutley illogical please say what exectly
[22:40] <yofel> well, I mostly agree with you, but at least to me the posts sounded a bit rude, as there's not much room for improvement unltil bug 528550 gets fixed in a sane way
[22:40] <ubot4> Launchpad bug 528550 in malone "Launchpad should give you the option to attach your apport collected information to an existing bug (affects: 3) (dups: 1) (heat: 28)" [Low,Triaged] https://launchpad.net/bugs/528550
[22:40] <yofel> it would be a good idea to bring the issue up on UDS-M that's starting tomorrow though
[22:41] <grapz> Hi. I have a bug reported (576601), and they want me to test the bug against the latest upstream kernel. However, I'm unable to do so, because I'm having trouble remaking the livecd with the latest kernel. Should I add this as a comment on the bug?
[22:41] <yofel> bug 576601
[22:41] <ubot4> Launchpad bug 576601 in linux (Ubuntu) (and 1 other project) "mcp89 sata not detected (affects: 4)" [Undecided,Incomplete] https://launchpad.net/bugs/576601
[22:44] <Kangarooo> yofel: hmm that comment almoust suggests there must be more programmers and only they sould give bug reports so bug reports are academic (witch not all programmers I believe are academic) but also that would be sad for this my very old laptop bug problem and I couldn't use it then with ubuntu
[22:46] <Kangarooo> ill try to speed up conversation that ubuntu is for human beeing and not ubuntu for latest hardware only (yet)
[22:46] <yofel> Kangarooo: well, Ted is an ext2/3/4 developer and he speaks from his point of view. The issue is that we get a lot of 'me too' posts that are completely useless and sometimes the users aren't affected by the bug but have another one, the developers only get annoyed at those
[22:47] <yofel> it would be nice if at least bug control members had the rights to filter that a bit so developers only see the posts that actually provide valuable information
[22:48] <yofel> the worst part of that was apport-collect though before the current behaviour was implemented, as that easily produced a lot of bug spam and several useless posts on the bug
[22:48] <yofel> if used in the right way
[22:48] <yofel> err... if used in the wrong way
[22:50] <yofel> grapz: hm... live cd is a bit hard indeed, would it be possible for you to install it on a ~4GB flash drive? simply select that one instead of your HDD when partitioning the drive and later under advanced select it to install grub2 to, there you could install the upstream kernel then
[22:51] <grapz> yofel: hmmm, yeah, i guess i could do that. never thought about that one :)
[22:51] <yofel> and wait
[22:51] <yofel> I mean *install* to, not use usb creator to create a usb live disk, that will have a fixed kernel too
[22:52] <Kangarooo> ok I've tryd ext3/4 performances tests but can really understand ext3/4 solutions but if im closer now to someone who understands that ill read that comment again
[22:52] <grapz> yofel: yeah, i'll give that a try
[22:52] <yofel> ok thanks :)
[22:55] <yofel> Kangarooo: well, I just meant that in the sense as that he wants our reports to contain as accurate technical information about a bug with none useless comments from users that don't understand the issue. That's pretty impossible, but we're just too far away from a working compromise right now
[22:55] <Kangarooo> yofel: yes bug debate can be more efficiant as in his comments 2nd paragrafp witch starts "The first is I think we need to have a way for someone to put a statement at the very top.." but that still is about reporter to be non-mortals :)
[22:55] <yofel> so yes, he's right in most points, but he asks too much
[22:57] <yofel> well, the main problem right now is that LP works ok for accurate, good reports. Once a bug gets converted into a senseless pile of user complaints we currently have no way to handle that and in the end the report get's ignored by the devs. That certainly isn't what we want
[22:58] <yofel> and since we'll have to wait quite a while for LP to be fixed in this regard we'll have to make apport a bit less easy to use so that a user actually has to do a bit of investigation before he adds his info on a bug
[22:59] <Kangarooo> either this filtering is beeing made and sometimes deal with that human admin filter out good comment either is a must to make campaign to make a lot programmers who will only post very precise stuff. but also thinking about this I got maybe a new idea witch I just forgot
[22:59] <yofel> I'm not against having bug reporting as open as possible, but we just get too many useless reports since some users don't even read the bugreporting documentation
[23:02] <Kangarooo> ah I remember :) maybe making LP bugs with most comments to be read by programmers (it won't mess with their brains and won't take valuable programming time couse if programm works a lot people in world can use that so its valuable that programm works) so first only most commented bugs to be accesed to programmers and then only if count of comments is 10 then give acces to programmer to read bug
[23:04] <yofel> hard to say, currently we use 'Triaged' as 'ready for devs'. Which is good in my opinion. But it is correct that we sometimes notice bugs with many comments too late
[23:04] <Kangarooo> couse then programmer who'll make fix will read all just once (so don't waste time on every new comment) and then only once check all code for possible solutions and fix
[23:06] <Kangarooo> ah ok. I thought that programmers are reading all the time also. ok this proces when who is reading and when has access to read needs to be in /bugs/howtotriage page of wiki
[23:10] <yofel> well, usually developers do sometimes read new bugs too, but the general workflow is that the bug first get's looked at by us and when the information is complete the devs look at it, this is a bit easier when the devs use other bugtrackers where we send the bugs to after triaging it
[23:12] <yofel> the problem is that the (especially upstream) devs are used to usually good bug reports, while we in launchpad get a lot of  bugs that end with 'Please help'. No, our bugtracker is *not* a place to ask for support
[23:12] <yofel> we have answers.lp.net and ubuntuforums.org for that
[23:14] <yofel> another thing that upstream  devs usually don't like is the openness on LP when it comes to a bugs status. In bugzilla you usually can only set a few statuses on your own bugs by default and none on other bugs, so the bug squads and devs have complete control over it.
[23:15] <yofel> Here on LP we get a lot of bugmail because someone mis-clicks and changes a bugs status without intention or people re-open Won't Fix bugs because some user disagrees with the devs which ends up really annoying them...
[23:16] <yofel> so, I got a bit off-topic, but in the end the apport-collect change was introduced to help with that a bit. Sure it makes adding information a bit harder, but it helps a lot in making sure the information isn't wrongly added to the bug
[23:24] <phillipsjk> I don't understand the answer for a gbrainy  puzzle (Game: Figures). Is that a bug, or am I just dumb? The explanation appears to be wrong; the only other explanation is that I mis-understand the problem even after seeing the answer.
[23:24] <arand> yofel: (delayed due to disconnects) The lp-greasemonkey scripts are somewhat useful to at least distinguish the high-importance guys comments, although many of the highly useful comments are still from people with low karma and few memberships, so it isn't a complete solution..
[23:26] <yofel> arand: I know, I use them and they help a *lot*, but it's also a testimony of the state LP is in if we have to heavily modify the UI to make it easy to use
[23:34] <arand> yofel: Yes indeed, although I still prefer LP to bugzilla any day, as far as UI goes... There was an interesting occurance (571707), where someone complained about the bug report and techinacl difficulties being hard to understand. And part of me just want to sigh. But since there is so much useful info there, obviously people are going to come there looking for answers (and not use lp-answers) as well...
[23:35] <yofel> nod
[23:40] <Kangarooo> yofel: here's another idea. like in google mail I can see witch mail has attachments if LP bug has attackment it has +A validation