[02:12] <ghosTM55> hi all , any guys met the "got empty list in devices" error in ubuntu one ? for a test , I removed both my laptop and PC from the subscription and got such error when I restart the ubuntu one , and I can't find the way to add two boxes back to subscription
[02:12] <ghosTM55> any help , thank you
[03:52] <kermiac> tomboy notes syncing appears to be back :) can anyone confirm that it was a server side issue?
[03:53] <kermiac> I'm guessing it was as there were no updates... I'll ask the bug reporters to try syncing again. Thanks to whoever fixed it :)
[03:53] <duanedesign> hello kermiac
[03:54] <duanedesign> kermiac: yes it was a serverside issue as far as i know from comments from rye
[03:54] <kermiac> hey duanedesign :)
[03:55] <kermiac> ok, thanks... I thought it was but was just double checking before triaging some reports :)
[05:35] <chris____> Hello!
[05:35] <chris____> I have a quick question i hope can be answered by someone :)
[05:36] <chris____> can Ubuntu One be install on Ubuntu 8.04 hardy heron?
[05:37] <chris____> anyone??
[09:10] <duanedesign> morning all
[09:20] <statik> goot morning duanedesign
[09:20] <mthaddon> I've just tried to buy a song in the music store and after clicking "checkout" it's stuck on "Connecting you to the Ubuntu One Music Store..."
[09:20] <mthaddon> any ideas?
[09:23] <duanedesign> mthaddon: hello
[09:23] <mthaddon> hi duanedesign
[09:24] <duanedesign> mthaddon: let me check it out locally
[09:24] <duanedesign> any apostrophes or weird characters?
[09:25] <mthaddon> don't think so, nope
[09:35] <duanedesign> mthaddon: hmm. i could not reproduce it here locally. Let me see who we should ping about this.
[09:46] <rye> duanedesign, i summoned aquarius
[09:46] <duanedesign> rye: thank you
[11:11] <aquarius> apachelogger, are you participating remotely in UDS?
[11:11] <aquarius> we're talking about Ubuntu One on kubuntu, windows, etc
[11:15] <rye_> resist the dark force
[11:15] <rye_> ok, any issues today with Ubuntu One ?
[12:12] <j0nr> hello all, is it possible to access my ubuntu one from a server edition of ubuntu
[12:13] <j0nr> ?
[13:25] <ghosTM55> hi all , i got a problem with ubuntu one which described in http://ubuntuforums.org/showthread.php?t=1479755 , any help , reply the thread plz , thank you very much !
[13:55] <duanedesign> ghosTM55: i am looking now
[14:09] <duanedesign> ghosTM55: ok i responded to your thread
[14:16] <talv> hi all can anyone help me out with a problem ive had with the ubuntu one store
[14:16] <talv> *ubuntu one music store
[14:20] <talv> honk
[14:21] <beuno> talv, hi there
[14:21] <beuno> what's up?
[14:22] <talv> let me show the the emial i sent 7 digital
[14:22] <talv> Hi Guys,  I purchased 3 songs from your store which are the last 3 tracks from the supa dupa CD (http://www.7digital.com/artists/various-artists/supa-dupa-2010/ ) using the ubuntu one rhythmbox client, and whilst the first one downloads fine, the other 2 dont, i think its because in the store the mp3s all have the same actual file name. Ive tried moving the downloaded file out of the .ubuntuone folder and the store then tells me m
[14:23] <talv> they said the ubuntu one team would have to sort it and sent me a link to here
[14:23] <talv> so right now i ahve one out of 3 songs i paid for and as of now all my downloads have expired :(
[14:24] <beuno> talv, gotcha, we can fix that for you
[14:24] <beuno> alecu, are you up yet?
[14:24] <talv> awesome :)
[14:25] <beuno> talv, can you wait for a little while for alecu to wake up?
[14:26] <talv> sure thing ive got another 3 hours at work anyways if not ill have to come back onine when i get home
[14:26] <beuno> talv, awesome, thanks. Feel free to file a bug for this, so we can track it through time
[14:27] <talv> sure thing ill file it now :)
[14:28] <drocamor> hello
[14:30] <drocamor> alecu: any word on resolving the issues that is preventing me from getting the music i purchased?
[14:30] <drocamor> I have still not heard back on the ticket i put in a few days ago
[14:30] <beuno> joshuahoover, ping
[14:31] <beuno> ^^
[14:31] <joshuahoover> beuno: looking...
[14:31] <joshuahoover> drocamor: do you have the number?
[14:31] <drocamor> joshuahoover: what number? my order number?
[14:31] <joshuahoover> drocamor: sorry, the ticket number you mentioned
[14:33] <alecu> morning
[14:33] <drocamor> joshuahoover: Actually in the email i got there is no ticket number. original order number is 3182180
[14:33] <beuno> joshuahoover, that's a ticket with 7digital
[14:33] <joshuahoover> beuno: ah, ok
[14:33] <beuno> joshuahoover, alecu, talv seems to have used up his 3 downloads re-trying his songs
[14:34] <beuno> can we un-stick them for him?
[14:34] <joshuahoover> beuno: i'm sure we can, i'm just not sure how to go about that
[14:35] <drocamor> joshuahoover: can you help me get my music? or help me get my money refunded?
[14:36] <alecu> joshuahoover, I've sent a mail yesterday to 7digital, asking for them to unstick some songs that are giving a 2001 error on their end. drocamor's songs are among them.
[14:37] <alecu> joshuahoover, I'm fwding you the email.
[14:37] <joshuahoover> alecu: ah, ok, thanks!
[14:38] <talv_> hi all sorry i got dc
[14:38] <alecu> hi talv_, talv. I'm looking at your supa-dupa songs right now.
[14:38] <talv_> thaks :)
[14:38] <talv_> *thanks :)
[14:38] <alecu> I'm going thru the download logs, to see the status of your songs.
[14:38] <joshuahoover> drocamor: i apologize for the hassles, we are trying to get this fixed for you asap
[14:39] <drocamor> joshuahoover: thanks. I appreciate it.
[14:39] <talv_> okay i think its cause all 3 tracks (which are hour long mixes) have the exact filename  that its messed up
[14:40] <talv_> im still here that was me b4 i got dc!
[14:42] <alecu> talv_, oh, right. The problem with files with the same filename has been worked on, and it looks like it's solved. But if you've used your downloads trying to unstick those songs, we'll have to see if we can get 7d to reset the song counter.
[14:44] <talv_> okay can you sort that for me please or do i need to do something
[14:44] <talv_> i emailed 7d and they jsut told me to refer to you guys
[14:48] <beuno> alecu, his bug is #578798
[14:49] <alecu> talv_, we gather a daily list with this kind of problems and we send it to 7digital with the track and album numbers, so they can reset all stuck songs.
[14:49] <alecu> beuno, thanks.
[14:49] <talv_> okay thanks alot, so i can just check back in a few days and the dounload issue should be solved?
[14:50] <alecu> talv_, exactly. Thanks for your patience!
[14:50] <talv_> thanks guys you've been great!! :)
[14:52] <duanedesign> rye: i noticed a session on LXC :)
[14:52] <ghosTM55`> duanedesign: thx for help , didn't use ubuntu and gnome for so lang time ...
[14:53] <duanedesign> ghosTM55`: great, so you got it working?
[14:53] <rye> duanedesign, yep, i just want to come and say "It does not work out of the box and every mountall update breaks lxc"
[14:53] <duanedesign> rye: yes it works so much better on Fedora
[14:54] <duanedesign> rye: what are you all doing at the U1 worshop?
[14:54] <duanedesign> showing people around Ubuntu One?
[14:54] <rye> duanedesign, hmmmm.... well, it looks like our startup scripts / udev / upstart do not work properly when udev is not running and does not receive events from the kernel
[14:56] <rye> duanedesign, right now just sitting...
[14:56] <urbanape> beuno, did you happen to get some contact info for the person having bookmarks sync probs last night?
[14:56] <beuno> urbanape, he reported a bug I think, let me check
[14:57] <ghosTM55`> duanedesign: yes , thx 4 help , ubuntu one is a great stuff
[14:58] <beuno> urbanape, it seems he didn't  :/
[14:58] <rye> urbanape, bookmark sync problems?... Isn't replication 503s now?
[15:05] <urbanape> rye: I think he meant Bindwood
[15:05] <urbanape> so local sync from FF to desktopcouch
[15:21] <rye> couchdb appears to be down
[15:26] <gnomefreak> i tried to remove a file that was shared with me but its not going anywhere. how would i do this
[15:27] <gnomefreak> Also is there a way to sync contacts from Thunderbird?
[15:28] <Kai235> hi
[15:28] <gnomefreak> hi
[15:31] <Kai235> Is there a good tutorial for how to store a complete document in Desktop Couch, so that it syncs over several desktops?
[15:48] <rye> ok, couchdb is back (just read the backlog)
[15:49] <rye> gnomefreak, if the folder shared with you is read-only as dictated by the owner then you are unable to remove it permanently
[15:49] <gnomefreak> rye: ok thanks
[16:31] <TeeUbuntuNewbie> hi
[16:31] <TeeUbuntuNewbie> I need help connecting my desktop to Ubuntu One
[16:32] <TeeUbuntuNewbie> honk
[16:32] <drocamor> TeeUbuntuNewbie: i may be able to help. what sorts of help do you need?
[16:32] <TeeUbuntuNewbie> My Unbuntu Preference is showing my desktop as Local Computer instead of showing the computer name
[16:33] <TeeUbuntuNewbie> I have already registered for Ubuntu One cloud, but I can't add my desktop as a device
[16:34] <TeeUbuntuNewbie> Sorry, it is LOCAL MACHINE not local computer as stated earlier
[16:36] <TeeUbuntuNewbie> drocamor: are you still there?
[16:36] <CardinalFang> TeeUbuntuNewbie, If you go to the web site and remove credentials for that host, it should ask you to re-register it next time you try to use U1, and in doing so, let you give a new hostname.
[16:37] <CardinalFang> I don't know if there's a better way.
[16:37] <TeeUbuntuNewbie> cardinalfang: there is no credential for the host.
[16:38] <TeeUbuntuNewbie> cardinalfang: no device has been added yet because I can see any button for adding as stated in the tutorial
[16:38] <CardinalFang> TeeUbuntuNewbie, what do you see at the web site?  http://one.ubuntu.com/
[16:40] <TeeUbuntuNewbie> cardinalfang: I see my account details, name, email etc
[16:40] <TeeUbuntuNewbie> cardinalfang: I see my Ubuntu One plan (the free plan)
[16:40] <CardinalFang> TeeUbuntuNewbie,  https://one.ubuntu.com/account/machines/
[16:42] <TeeUbuntuNewbie> cardinalfang: when I click on SEE THE MACHINES CONNECTED TO THIS ACCOUNT there is nothing. It tells me to visit the installation details!
[16:42] <CardinalFang> Ha
[16:43] <CardinalFang> TeeUbuntuNewbie, So, that's in the local widget/window, or on the web site URL I pointed you to?
[16:44] <TeeUbuntuNewbie> cardinalfang: it is on the website URL you pointed me to.
[16:44] <CardinalFang> Ah.
[16:44] <dobey> close preferences, kill ubuntuone-login and ubuntuone-syncdaemon, and open preferences again
[16:45] <CardinalFang> TeeUbuntuNewbie, also, type "gnome-open http://ubuntu.com/" in a terminal.  Does that make a browser window go to the Ubuntu web site?
[16:45] <TeeUbuntuNewbie> cardinalfang: sorry am a new convert from MicrosoftWindow, so I guess am doing something wrong
[16:46] <CardinalFang> Maybe.  Maybe not, TeeUbuntuNewbie.
[16:46] <TeeUbuntuNewbie> cardinalfang: I typed that and a new tab opened in my firefox. It is loading UBUNTU HOME
[16:47] <TeeUbuntuNewbie> cardinalfang: it opened the Ubuntu Home Page ;-)
[16:48] <CardinalFang> TeeUbuntuNewbie, great!  Pay attention to dobey's suggestion above.
[16:48] <TeeUbuntuNewbie> dobey: sorry i didn't know you were giving me advice. This is my first time of using this medium also :-)
[16:49] <TeeUbuntuNewbie> dobey: how do I kill ubuntuone-login I don't understand that command
[16:49] <CardinalFang> TeeUbuntuNewbie, use System / Administration / System Monitor / Processes
[16:50] <TeeUbuntuNewbie> cardinalfang: thanks, you understood my predicament. Your last instruction looks more familiar to a Microsoft spoilt brat like me.
[16:51] <TeeUbuntuNewbie> cardinalfang: I've killed both processes
[16:51] <TeeUbuntuNewbie> cardinalfang: What next?
[16:51] <CardinalFang> TeeUbuntuNewbie, refer to dobey.
[16:52] <TeeUbuntuNewbie> cardinalfang: ok
[16:52] <dobey> system / preferences / ubuntu one
[16:53] <TeeUbuntuNewbie> cardinalfang: Thanks
[16:53] <TeeUbuntuNewbie> dobey: Thanks
[16:54] <dobey> it works now?
[16:54] <TeeUbuntuNewbie> cardinalfang: dobey: I now have the page for adding my computer. I'm grateful for your help.
[16:54] <CardinalFang> TeeUbuntuNewbie, Welcome.  Sorry that was a problem.  We've seen it before, but don't know the cause yet.
[16:55] <dobey> welcome
[16:56] <TeeUbuntuNewbie> cardinalfang: well I'm grateful for the help nonetheless. You guys are great even with your support.
[16:56] <TeeUbuntuNewbie> cardinalfang: I'm falling in love with Ubuntu10
[16:56] <CardinalFang> "Ubuntu10"?
[16:56] <CardinalFang> Oh, 10.04.
[16:57] <TeeUbuntuNewbie> cardinalfang: yes, Ubuntu10.04 I'm sorry I ought to have stated that with my first request for help. ;-)
[16:57] <CardinalFang> Next up, 10.10 .
[16:58] <CardinalFang> In the tenth month, anyway.
[16:59] <TeeUbuntuNewbie> cardinalfang: Yea I know. I've played with Ubuntu for quite a while now. Just that the commercial softwares my employer uses have no equivalent in Linux yet.
[16:59] <CardinalFang> Right.  One day.
[17:00] <TeeUbuntuNewbie> cardinalfang: I totally agree with you. One day, (and that very soon) I won't have such excuse for not dishing Micro$oft for good.
[17:00] <TeeUbuntuNewbie> cardinalfang: I'm already DUAL BOOTING. That to me is the first step.
[17:01] <TeeUbuntuNewbie> cardinalfang: My first step in the right direction (of getting liberated). I know I have to do some READING to get conversant with basic commands in LINUX, but that is a small sacrifice to pay.
[17:02] <TeeUbuntuNewbie> cardinalfang: Thanks for your time. Cheers.
[17:02] <CardinalFang> Cheers.
[18:01] <RachaelB> hi... is there any estimate for when contacts will start syncing again with evolution?
[18:09] <RachaelB> any idea ne1?
[18:10] <RachaelB> CardinalFang? joshuahoover?
[18:11] <joshuahoover> RachaelB: i know that thisfred is working with some people on it as we type
[18:11] <RachaelB> rather irritatingly i completed a clean install of 10.04 about 30 mins *after* the syncing was stopped... and i kinda would like my contacts back!
[18:11] <RachaelB> hi joshuahoover
[18:12] <RachaelB> ok... so its still work in progess then>
[18:12] <joshuahoover> hi RachaelB
[18:12] <RachaelB> hey-ho... nothing moves quickly with ubuntu lol
[18:12] <joshuahoover> RachaelB: unfortunately, yes, it's still in-progress
[18:13] <RachaelB> okey-kokes... let's hope they work it out quickly then! im sure im not the only person who's missing it!
[18:13] <RachaelB> thanks joshua
[20:54] <kai235> hello everybody