/srv/irclogs.ubuntu.com/2010/05/12/#ubuntu-bugs.txt

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LinuxGuy2009Is it possible to file a bug against a PPA? https://launchpad.net/~handbrake-ubuntu/+archive/ppa03:05
LinuxGuy2009Lucid build of handbrake03:05
nigelbabuLinuxGuy2009: I don't think so03:06
nigelbabuyou can get in touch with PPA folks, mail the team or something03:06
LinuxGuy2009Ok Ill try that then. Thank you.03:06
LinuxGuy2009I ocasionally go on LaunchPad and look through the Ubuntu bugs, and try to give advice when I sometimes think its just a case of "not knowing how to perform a given task" or when its really just asking for help, but is there anything more that I can do to help get bugs and things moving along and just to help out the community is what I mean?03:14
LinuxGuy2009Should i be trying to replicate bugs and reporting that as well and maybe other things I dont know about?03:14
nigelbabuhave you considered joining the bug squad?03:14
LinuxGuy2009No but i would like to.03:15
LinuxGuy2009Sure03:15
LinuxGuy2009I'm just not sure what all I need to do in order to be of help. Other than what i have been doing.03:15
LinuxGuy2009Helping in the IRC rooms is repetitive and doesn't feel like I am contributing as much as i could be.03:17
LinuxGuy2009So do you recomend that i try to join the bug squad?03:17
nigelbabuhold on, I'll get you the links03:18
nigelbabuLinuxGuy2009: https://wiki.ubuntu.com/BugSquad03:18
nigelbaburead through the wiki and see if its something you'd like to do03:18
LinuxGuy2009Ok cool03:19
nigelbabuthank you for contributing :)03:19
LinuxGuy2009:)03:22
LinuxGuy20091. Register an OpenPGP key. (Do i skip that or is it mandatory?) Not sure if thats just for if I have a PPA or something.03:23
nigelbabuI think its madatory, its for signing CoC03:24
LinuxGuy2009Oh I see its a requirement to sign the code of conduct cause its not always possible to use just the username and password. got it03:24
LinuxGuy2009yep03:24
LinuxGuy2009"gpg --fingerprint" Gives me no output. Did I miss a step?03:31
nigelbabuwhat did you do so far?03:32
LinuxGuy2009I keep jumping the gun before i read all the directions. I just generated my key, now Im at the publish step. im good. :)03:35
nigelbabuawesome :)03:36
LinuxGuy2009Does it usually take a little while for my PGP key to show up in my LaunchPad account? Just keep refreshing my account page till I see it?03:39
kermiacI can't re-assign a bug to "fglrx-installer" - launchpad tells me the package or project name  doesn't exist.03:40
nigelbabuLinuxGuy2009: takes around 10 minutes03:40
nigelbabukermiac: bug #03:40
kermiacwhat do we use for "ati driver wont install" type bugs now?03:40
* ddecator grumbles about ati03:41
kermiachey nigelbabu :) bug 57868903:41
ubot4Launchpad bug 578689 in ubuntuone-client "problem with grafic cart ati driver (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/57868903:41
* nigelbabu isn't sure of what to do, but can take a peek03:41
kermiacI'm just trying to re-assign & ask for more info03:42
kermiacI don't think "fglrx" would be right as that is for "marking bugs that have been communicated to AMD for their fglrx driver"03:43
kermiacmaybe xserver-xorg-ati or jockey??03:43
* kermiac is confused03:43
kermiacLP won't let me re-assign to default "ubuntu" task until more info is provided either :(03:44
ddecatorjockey isn't used for ati, is it?03:44
kermiacddecator: yeah, it provides ati & nvidia proprietory drivers03:45
ddecatorkermiac: oh, didn't knot ati had proprietary03:45
ddecatorknow*03:45
kermiaceven stranger - i can manually report a bug against fglrx-installer in LP03:46
kermiacjust can't re-assign a bug to it03:46
kermiacddecator: ati has open-source or "catalyst"/fglrx drivers (also a few others)03:47
ddecatorheh, the extent of my knowledge with ati drivers is that people with ati graphics cards keep having trouble with firefox03:49
kermiachaha... there's a lot of diff issues with ati drivers. A lot of laptops at work use them :/03:50
ddecatoryah, lots of people having x crash from stuff like using the search bar >.>03:50
kermiacbut anyway, back on topic... can someone else try to re-assign bug 578689? just to make sure I'm not going totally mad hehe03:52
ubot4Launchpad bug 578689 in ubuntuone-client "problem with grafic cart ati driver (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/57868903:52
* kermiac shrugs03:58
kermiacdunno what's going on - re-assigned to jockey for now as it's the closest fit that LP lets me re-assign it to03:59
ddecatorwhat did you want to assign it to?03:59
ddecatorkermiac: ^04:01
kermiacddecator: originally I was going to re-assign to the default "ubuntu" task until more info was provided as I don't know if it's the open-source or proprietory dirver. LP wouldn't allow that so I was going to re-assign to fglrx-installer as I think that was the closest fit. Now I just gave up & re-assigned to jockey. when the OP gives more info it can be re-assigned if it turns out to not be related to the proprietory dirver04:02
ddecatorkermiac: want me to try or just leave it be for now?04:04
kermiacddecator: I'd probably just leave it "as is" until the OP provides more info. Jockey is *hopefully* close enough from what little info was provided in the bug report. It can be changed when/ if the OP provides more info04:05
kermiacddecator: thanks mate :)04:05
ddecatorkermiac: np, just ping me if you change your mind =)04:05
kermiacddecator: will do, cheers mate :) I'm outta here for a bit. Gotta deal with an nvidia laptop with fresh install of Lucid refusing to boot now :/04:06
ddecatorkermiac: ouch, gl04:07
LinuxGuy2009Ok I followed all 3 steps to try and join the bug squad, and I saw my name on the pending approval list. When should I expect to see a response on that? A week or two?04:26
ddecatordid you send an email to the ML?04:27
LinuxGuy2009ddecator: Not sure what ML stands for.04:28
ddecatorLinuxGuy2009: Mailing List =)04:28
LinuxGuy2009ddecator: Yes04:28
LinuxGuy2009Oh wait no I didnt04:28
LinuxGuy2009ddecator: I just subscribed to the mailing list04:28
LinuxGuy2009ddecator: Whats my next step?04:29
ddecatorLinuxGuy2009: alright, then just send an email to it giving your LP ID, and confirm that you've signed the CoC and you've read the triage guide. then you should be accepted within a few days =)04:29
ddecatorLinuxGuy2009: possibly a little longer since this week is UDS04:29
LinuxGuy2009ddecator: Like on the LaunchPad Ubuntu Bug-Squad page where it says contact this teams owner? What email address?04:32
ddecatorLinuxGuy2009: no, one sec04:32
LinuxGuy2009k04:32
ddecatorLinuxGuy2009: join the ubuntu-bugsquad list, then send the email to ubuntu-bugsquad@lists.ubuntu.com : https://lists.ubuntu.com/#Quality+Assurance+and+Related+Lists04:33
LinuxGuy2009ddecator: Thanks very much04:35
ddecatorLinuxGuy2009: no problem =)04:35
LinuxGuy2009Whats a good place to start with looking at bugs to help sort them or to confirm them? Should I stick with what apps I run on my system and try and replicate and stuff like that?04:55
LinuxGuy2009Before I was just picking random ones that looked simple to respond to. Probably not the most effective aproach Im thinking.04:56
mrandLinuxGuy2009: there are a ton of paths.  A common one is to take an app (or rather, package) that you are interested in (either know, or want to learn more about), and go down the list of bugs for that package, trying to sort the bugs... either trying to reproduce/confirm, or to mark as incomplete because you can't reproduce on the latest version (be sure to ask if they can reproduce it)04:59
ddecatorthat's how a lot of people start out04:59
LinuxGuy2009Cool that sounds logical and what I was thinking. Thats where Ill start. Thanks guys04:59
ddecatorLinuxGuy2009: did you have any programs in mind?05:00
LinuxGuy2009Umm I was just gonna pick a random one that i use and go from there. Like EasyTag05:00
LinuxGuy2009Just picked it at random05:01
ddecatorok, sounds good =)05:01
LinuxGuy2009Now if I find a bug like bug #247303 where it doesnt clearly say what Ubuntu release this effects, would I just assume that since Lucid now has EasyTag 2.1.5, that this is a report for an older release and just skip it?05:05
ubot4Launchpad bug 247303 in easytag (Ubuntu) "When moving files to new directory attempts to remove old/parent directory of new directory (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/24730305:05
ddecatorit hasn't been touched in a while. you can ask if anyone has tested it on lucid and if it's still a problem05:06
LinuxGuy2009But it wont be of much help trying to reproduce the bug on a newer version of the package than this bug states the problem exists in right?05:07
LinuxGuy2009Or would it be helpful to anyone for me to try and reproduce it and just state that it doesnt happen in 2.1.505:08
ddecatorah, but if you try to reproduce it in a newer version of the package, and it doesn't work, then that suggests that it's fixed =)05:08
ddecatorso yes, you can test it, and if you can't reproduce the bug, then you can leave a comment saying that it doesn't seem to still be happening in lucid05:08
LinuxGuy2009Ok cool. I will try and reproduce it then.05:09
LinuxGuy2009Is http://pastebin.org/223835 a pretty lame response for bug #247303 ?05:42
ubot4Launchpad bug 247303 in easytag (Ubuntu) "When moving files to new directory attempts to remove old/parent directory of new directory (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/24730305:42
LinuxGuy2009I mean would that be considered helpful at all?05:44
* ddecator looking05:44
ddecatori think you just need the last bit05:45
LinuxGuy2009ddecator: What would that be?05:46
ddecatorLinuxGuy2009: the "I tried to duplicate..." part05:46
LinuxGuy2009ddecator: I have that in there already. You mean I need to add some more detail or something or?05:48
ddecatorLinuxGuy2009: no i mean i think you only need that part, just letting them know that you tested it (and how) and that you couldn't reproduce it05:48
LinuxGuy2009ddecator: Oh Ok. hehe I see. Would I change the status at all?05:49
ddecatorLinuxGuy2009: nah, not at this point05:50
LinuxGuy2009ok05:50
LinuxGuy2009If a bug already has 2 or more people that have said they are confirming that they get the same result is there any reason to not set it to confirmed?06:30
LinuxGuy2009Status I mean06:31
AnAntHello, how do I know if a reporter of a bug is running i386 or amd64 version ? uname -a ?06:40
AnAntor: dpkg --print-architecture06:40
LinuxGuy2009Bug #460652 I just confirmed this and am not sure what criteria have to be met for changing the status to confirmed.06:43
ubot4Launchpad bug 460652 in easytag (Ubuntu) "easytag crashes when setting filenames from a TXT file (affects: 4) (heat: 20)" [Undecided,New] https://launchpad.net/bugs/46065206:43
copyrightshallo06:51
copyrightsI just found a bug. may some verify it?06:52
copyrightspython -c "import pickle"06:53
copyrightsTraceback (most recent call last):06:53
copyrights  File "<string>", line 1, in <module>06:53
copyrightsImportError: Bad magic number in pickle.pyc06:53
MilkmanDanDoes anyone have firsthand experience with the (probably only -server, not sure) "Media change: ..." bug that still hasn't been addressed?07:45
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bdmurraymicahg: should bug 520166 still have an open task?08:45
ubot4Launchpad bug 520166 in ubufox (Ubuntu) (and 1 other project) "Manage Content Plugins doesn't work with Firefox 3.6 (affects: 12) (dups: 2) (heat: 64)" [High,Triaged] https://launchpad.net/bugs/52016608:45
micahgbdmurray: no, it can be closed Fix Released I think08:47
micahgI'll take care of it08:47
BUGabundo_remoteOh,Oh,Oh,Merry...oops Wrong dressed guy (Pope)09:06
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ali1234against which package should i report a bug with the fsck on startup?11:31
BUGabundo_remoteali1234: which release?11:36
ali1234lucid11:36
BUGabundo_remotelucid It could be plymouth11:36
BUGabundo_remoteyou didn't describe the prob11:37
ali1234well the problem is that when fsck has finished, the display reads 70% and pressing "C" to cancel no longer works11:37
ali1234and the disk light goes out, and then you have to wait like 3 minutes before it continues11:37
ali1234ah i see it is already reported anyway11:39
BUGabundo_remoteknown bug11:41
BUGabundo_remoteyep11:41
BUGabundo_remotedo you mind ccing me to it? thanks11:41
ali1234done11:43
BUGabundo_remotethanks11:43
ali1234although looks like there is already a fix11:43
jfiali1234, bug 57298111:45
ubot4Launchpad bug 572981 in plymouth (Ubuntu) "Cannot cancel disk check during computer startup after a while (dup-of: 571707)" [Undecided,New] https://launchpad.net/bugs/57298111:45
ubot4Launchpad bug 571707 in plymouth (Ubuntu Lucid) (and 3 other projects) "fsck progress stalls at boot, plymouthd/mountall eats CPU (affects: 72) (dups: 7) (heat: 440)" [Undecided,Triaged] https://launchpad.net/bugs/57170711:45
ali1234jfi: yep already seen it11:46
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optixI believe bug #578834 should be updated to wishlist, can someone here agree and change it?14:24
ubot4Launchpad bug 578834 in language-selector (Ubuntu) "Sort languages by display name, not locale code (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/57883414:24
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ali1234hmmmmm steam crashed while downloading portal22:15
ali1234oops wrong channel :)22:15
BUGabundoahaha22:17
jfi\22:51
trinikronohey all anyone want help on a package?23:12
BUGabundoshoot23:13
trinikronowell i am a fresh one and i want some bugs to work on23:17
trinikronobut i would like to stick to a package23:17
BUGabundogo to LP23:17
BUGabundoand pick one23:17
BUGabundopleaty to go around23:18
trinikronosure ill do that, its just i was looking at the adopt a package page23:24
LinuxGuy2009Bug #579669 seems plainly invalid, is it ok to mark the status to invalid? Or am I wrong?23:33
ubot4Launchpad bug 579669 in software-properties (Ubuntu) "Creates sources.list.d file will illegal character in name (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/57966923:33
trinikronowell you can set it to incomplete until he answers and says its working23:36
LinuxGuy2009ok23:37

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