[02:02] <kklimonda> how does bookmarksyncinf for firefox work? I mean I see folder Desktop Couch Scratch (actually two), should I drop my bookmarks there?
[09:28] <duanedesign> morning all
[09:42] <mkarnicki> morning
[09:49] <duanedesign> kklimonda: it should just syc your bookmarks. You enable Bookmarks in the Ubuntu One Preferences
[10:01] <kermiac> hi duanedesign :)
[10:20] <duanedesign> hi
[10:20] <duanedesign> kermiac:
[10:32] <kklimonda> duanedesign: so I can remove those weird folders?
[10:34] <duanedesign> kklimonda:   where do you see these folders
[10:35] <kklimonda> duanedesign: when I open Organize Bookmarks menu entry in Bookmarks I have them in All Bookmarks->Unsorted Bookmarks
[10:53] <kermiac> duanedesign: do you know the master bug report for running u1 as root?
[10:54] <kermiac> I can't seem to find it now
[11:14] <Tyriel> Any ETA of when the Ubuntu One contacts will be able to be syncronized?
[11:17] <Tyriel> Any ETA of when the Ubuntu One contacts will be able to be syncronized?
[13:49] <duanedesign> Tyriel: last I heard was hopefully this week sometime.
[14:22] <today> i cant use Ubuntu One, when i click Preference/ Ubuntu One, i cant see any thing.can U help me Plzz
[15:37] <Tyriel> Any ETA of when the Ubuntu One contacts will be able to be syncronized?
[15:43] <dyllan> Hi Guys.
[15:44] <dyllan> I think it would be a decent idea to be able to limit the file size that Ubuntu One syncs, so if the file exceeds x then Ubuntu wont try and sync it, is this in the pipeline?
[15:51] <beuno> Tyriel, from evolution?
[15:51] <beuno> dyllan, that isn't in the pipeline at the moment
[15:51] <Tyriel> yes
[15:52] <beuno> Tyriel, thisfred is working out the remaining quirks to add more servers
[15:52] <beuno> we hope to open it up within the next few days
[15:53] <Tyriel>  nice ty
[15:54] <Tyriel> beuno, could ubuntu one offer cheaper services with less space ?
[15:54] <Tyriel> for example 10 mega for 2dollar/month
[15:54] <Tyriel> something like this
[15:54] <Tyriel> it would be really interesting
[15:54] <Tyriel> ops
[15:54] <Tyriel> 10gb
[15:54] <Tyriel> :P
[15:55] <beuno> Tyriel, I don't think less space is in our plans, we may split out phone sync
[15:55] <Tyriel> hm, you know, in terms of developed countries, 10 dollars is not much in a bill, but for the rest of the world it is quite a high expense
[15:56] <dyllan> beuno, do you think it is worth looking at? It's just that I want to use the Ubuntu One folder as a sort of My Docs folder, and I am happy to sync everything in it, except if I have a huge file, say over 50MB, that is something I would not want to sync.
[15:56] <beuno> Tyriel, I'm from Argentina, I know exacly what you mean  ;)
[15:56] <Tyriel> I am economist and I really love using ubuntu, and i'm really glad and happy with the latest improvements that it has conquer, and day by day it has been closer and in many terms better than windows
[15:57] <beuno> dyllan, sure, feel free to file a bug. I think it's a valid use case, just not sure how popular it would be in order to get implemented. That said, the client is open source, so anyone can make that patch *wink*
[15:57] <dyllan> So by setting a limit I will be able to put any files in the Ubuntu One folder without having to worry about if it is too big and Ubuntu One is going to try and sync it.
[15:57] <Tyriel> But if you start localizing markets according to purchasing parity it can actually work
[15:57] <dyllan> beuno, I wish i could code, I will happily assist!
[15:59] <beuno> Tyriel, the problem is, the cost to develop, servers and bandwidth is not per-country
[15:59] <beuno> Tyriel, it's expensive
[15:59] <beuno> dyllan, you don't need to code, you just need to convince someone who can!
[15:59] <dyllan> beuno, roger that.
[16:00] <beuno> dyllan, but absolutely file a bug
[16:00] <Tyriel> yes I understand, but you know, the larger than scale the cheaper it gets
[16:00] <dyllan> beuno, doing at we speak, thanks beuno.
[16:00] <Tyriel> and the more slices of prices you have the different class of income you can get
[16:00] <dyllan> it as*
[16:00] <Tyriel> the more profit you can get
[16:01] <Tyriel> you get different kind of clients from different income wages
[16:01] <beuno> Tyriel, right, I'm not the person who does the maths, I just develop, so I can't really give you the proper numbers
[16:01] <Tyriel> someone who works for a company and has a monthly income might use it, but some user who is still studing, can't affort to have it cause he never knows the next month of his life
[16:01] <beuno> if it
[16:01] <beuno> if it's compelling enough, it will happen
[16:02] <Tyriel> i see
[16:02] <Tyriel> where could I write about it?
[16:02] <Tyriel> suggest*
[16:16] <otto_> I bought music from the U1 store, and the files are visible in the web interface, but U1 does not sync anything to the folder ~/.ubuntuone/Purchased from Ubuntu One
[16:17] <otto_> Can anybody help me? How should I debug? u1sdtool -s shows everything is fine.
[16:18] <otto_> Everything else in my U1 account syncs fine..
[16:19] <otto_> how can I force the folder ~/.ubuntuone/Purchased from Ubuntu One to sync?
[16:22] <verterok> otto_: hi
[16:22] <strae> hi
[16:22] <strae> i have some problems with ubuntu one search
[16:23] <verterok> otto_: you can see and download the songs from the web?
[16:23] <verterok> otto_: I think you might be hitting Bug #571548
[16:23] <strae> dont know, im not able to find them! if i search in the artist name its ok, but if i search in the track name allways got an error (and a 'please try later')
[16:24] <otto_> verterok: yes, the music if ok in the web interface (https://one.ubuntu.com/files/u/~/.ubuntuone/Purchased from Ubuntu One/Michael Bublé)
[16:24] <verterok> strae: hi, I don't know much about the music store
[16:24] <verterok> alecu: any ideas ^ ?
[16:25] <strae> so there is a but into the ubuntu one client?
[16:25] <verterok> otto_: try creating the artist folder manually, that should trigger the download of all the songs
[16:25] <verterok> otto_: in a terminal: mkdir -p "~/.ubuntuone/Purchased from Ubuntu One/Michael Bublé"
[16:26] <otto_> verterok: https://bugs.launchpad.net/bugs/571548 - "Sorry, you don't have permission to access this page. "
[16:26] <verterok> otto_: oh, it's a private bug :/
[16:26] <strae> haha i got same error
[16:26] <strae> anyway, my problem is not the download of the music, is the music search
[16:27] <verterok> otto_: the workaround until the fix is packaged to lucid-proposed/updates, is to create the artist folder ^
[16:27] <alecu> verterok, the user says the files are visible from the u1 web interface; that means that the files have been downloaded from the music store into his cloud storage
[16:27] <verterok> alecu: hi :)
[16:27] <alecu> verterok, hey, hi!
[16:27] <verterok> alecu: not that one, the search issue :)
[16:28] <verterok> alecu: the download issue is a known and fixed (in trunk) bug
[16:28] <alecu> oh, right
[16:28] <otto_> verterok: mkdir "Michael Bublé" done.  u1sdtool -s says "processing queues"
[16:28] <otto_> verterok: Do you think the special "e" letter in the artist name triggers the bug?
[16:28] <alecu> strae, what are you searching for? and what country of the music store are you in? (uk, us, de, eu, or world)?
[16:29] <verterok> otto_: I assume you executed: mkdir "Michael Bublé" inside the ~/.ubuntuone/Purchased... directory, right?
[16:30] <verterok> otto_: no, it's a bug in the sync client when a download is interrupted and the fix is already committed in trunk, hopefully it will get the SRU approved and will be included in a update to the lucid package
[16:30] <otto_> verterok: Yes
[16:30] <duanedesign> to start a sync for stuck music I have used the command:  touch ~/.ubuntuone/Purchased\ from\ Ubuntu\ One/placeholder; u1sdtool --quit; u1sdtool --connect
[16:31] <verterok> duanedesign: that should work too, thanks for pointing that out:)
[16:31] <verterok> duanedesign: maybe the quit/connect bit isn't needed
[16:31] <otto_> verterok: https://one.ubuntu.com/files/#u/~/.ubuntuone/Purchased%20from%20Ubuntu%20One/Michael%20Bubl%C3%A9 - NOT FILES IN FOLDER!
[16:32] <otto_> verterok: The sync destroyed the files in the cloud.. :(
[16:32] <verterok> otto_: hmm, so there are no files?
[16:32] <verterok> otto_: that's weird...
[16:32] <otto_> verterok: Not anymore, there was 10 minutes ago..
[16:32] <verterok> alecu: help! :)
[16:33] <verterok> otto_: I think you can download the songs again, let's as the music store guru
[16:33] <verterok> alecu: looks like syncdaemon killed some files in the cloud :(
[16:33] <alecu> verterok, I see.
[16:33] <verterok> alecu: is there a way to download them again?
[16:34] <alecu> otto_, please go to rhythmbox, then to ubuntu one music store
[16:34] <alecu> otto_, then click on "my downloads"
[16:35] <alecu> otto_, just click on one of the songs, to see if it gets downloaded again.
[16:36] <otto_> alecu: It says 2 downloads left. I started the download of one song from store to cloud. File OK in cloud (web interface). Album name appeared on my local computer..
[16:36] <alecu> otto_, do not try all songs yet till we see that this song downloads successfully to your computer.
[16:37] <otto_> alecu: ..and success! One song on local computer!
[16:38] <verterok> phew! alecu thanks!
[16:38] <alecu> otto_, ok, let's try downloading a couple more.
[16:38] <alecu> verterok, no problem :-)
[16:38] <onkara> hi guys I am new to Ubuntu One ... so for me to use that as my multi IM client ... do I have to create a Ubuntu One account ??
[16:39] <Esekla> Is anyone successfully using the Ubuntu One Music Store?
[16:39] <otto_> But the store interface still says "Transferring to your Ubuntu One storage", even though it is done.
[16:39] <alecu> hi onkara, what do you mean by multi IM client? ubuntuone has no im client yet.
[16:40] <alecu> otto_, please click on "my downloads" again, to see if that message is fixed
[16:41] <Esekla> When I try to purchase an album, it does my Ubuntu One sign on in Firefox, and then just hangs at "Connecting you to the Ubuntu One Music Store..."
[16:42] <otto_> alecu: I've clicked "download it again" on all songs. After they download the text changes to "Transferring to your Ubuntu One storage" and I can see the files in the cloud (web interface).
[16:43] <otto_> alecu: On file refuses to download. No matter how many times I click the link "download it again" the page just refreshes but the file does not download. This song name has the letter "&" in it. Is this again some character issue?
[16:44] <otto_> alecu: I'm talking about the album Michael Bublé/Crazy Love
[16:44] <alecu> otto_, no, I believe it should not be a problem that the song has any weird characters.
[16:44] <alecu> otto_, please tell me the song name, so I can look it up in the logs.
[16:45] <otto_> alecu: btw, copy-and-paste does not work from the U1 Music store interface in Rhythmbox, neither with Ctrl+C nor mouse middle click..
[16:46] <alecu> Hi Esekla, from what country are you accessing the music store? Can you try shutting down rhythmbox and trying again?
[16:47] <Esekla> from the U.S.  I've tried restarting RB several times.
[16:47] <otto_> alecu: the song name is "Baby [You've Got What It Takes] [with Sharon Jones & Dap-Kings]" by Michael Bublé on album Crazy Love
[16:49] <Esekla> that allows me to search for my album again and essentially repeat the process which hangs on the checkout stage with "Connecting you to the Ubuntu One Music Store..."
[16:49] <otto_> alecu: verterok: The are now 4 files in ~/.ubuntuone/Purchased from Ubuntu One/Michael Bublé/Crazy Love. Seems promising..
[16:50] <alecu> Esekla, I can get to the credit card selection screen with no problems. I'm in south america.
[16:50] <Esekla> Actually after being signed into Ubuntu One first, this time around, I am getting a CC collection screen.
[16:51] <alecu> Esekla, great. Let us know if it works ok.
[16:51] <Esekla> Apparently no Amex?
[16:52] <otto_> alecu: verterok: The are now 7 files in ~/.ubuntuone/Purchased from Ubuntu One/Michael Bublé/Crazy Love. u1sdtool says "WORKING_ON_CONTENT". I guess this is now solved except for that one song that does not transfer from store to cloud.
[16:53] <verterok> otto_: great, apologize for the wrong instructions :)
[16:53] <alecu> Esekla, I bought using amex via PayPal some days ago, but the PayPal option has been temporarily suspended because of a bug. I'm sure it will be back online soon.
[16:53] <Esekla> google checkout uses Amex, I think, if I set that up, will it work for this purchase?
[16:54] <alecu> Esekla, is google checkout available on the US music store checkout page? I believe it isn't implemented by 7digital yet, but I could be wrong.
[16:55] <otto_> alecu: verterok: Are you admins? Do I need to file bugs about this or do you think somebody is going to fix the original problem anyway?
[17:00] <alecu> otto_, we are ubuntuone developers, yes. And please, yes: always file a bug or mark an existing bug as "affects me also" and comment with the bug details.
[17:04] <otto_> alecu: I marked #571548 to affect me too..
[17:04] <alecu> otto_, ok, thanks! Please add a comment with your song details as well.
[17:05] <otto_> alecu: Did you find anything in the logs about my clicks to download "Baby [You've Got What It Takes] [with Sharon Jones & Dap-Kings]" by Michael Bublé on album Crazy Love?
[17:06] <alecu> otto_, oh, I was looking for the wrong track, sorry. I thought it was a track named just like the album :-(
[17:09] <konan> hi ;)
[17:09] <konan> any one here ?
[17:11] <konan> hello?
[17:15] <duanedesign> konan: hello
[17:15] <thecatwasnot> Are Bookmarks supposed to be syncing? https://wiki.ubuntu.com/UbuntuOne/Status says it's been disabled, any ETA when it will be online?
[17:16] <konan> ETA  ?what's that?
[17:16] <thecatwasnot> estimated time of arrival
[17:18] <beuno> thecatwasnot, we're working on it, it should be a few more days
[17:19] <thecatwasnot> beuno, ok, thank you :) have been really pleased so far
[17:19] <beuno> I'm happy to hear that
[18:35] <josephnexus> hello everyone
[18:35] <josephnexus> i'm still trying to sync
[18:36] <josephnexus> for the first time
[18:36] <josephnexus> it's processed all of the meta information
[18:36] <josephnexus> but doesn't seem to be pushing files up
[18:36] <josephnexus> i do a u1sdtool --waiting-content | wc
[18:36] <josephnexus> and it doesn't change
[18:36] <josephnexus> even though it's been processing queues for a few hrs
[18:36] <josephnexus> any ideas?
[18:43] <rotten777> i'd disconnect and reconnect
[18:44] <rotten777> i think i told you that yesterday though and you refused
[18:44] <rotten777> :P
[18:44] <rotten777> u1sdtool -q; u1sdtool -c
[18:45] <duanedesign> hello josephnexus
[18:45] <josephnexus> hi there!
[18:46] <josephnexus> rotten777, i've rebooted since
[18:46] <duanedesign> josephnexus: do you get anything from -   u1sdtool --waiting-metadata | wc
[18:46] <josephnexus> it says 0 0 0
[18:46] <rotten777> and it says processing queues?
[18:46] <josephnexus> yes
[18:46] <josephnexus> well
[18:47] <josephnexus>     queues: WORKING_ON_CONTENT
[18:47] <josephnexus>     description: processing queues
[18:47] <josephnexus> even if disconnecting/reconnecting would fix the problem
[18:47] <josephnexus> that's an unacceptable solution
[18:47] <josephnexus> so I'd rather help get to the bottom of it
[18:47] <rotten777> it's a crude fix but it won't be fixed any other way until the code is changed and the servers aren't overloaded
[18:48] <rotten777> i still say -q then -c ;) ... gotta run fellas... work to be done!
[18:48] <josephnexus> see ya rotten777, i appreciate the suggestion
[18:50] <duanedesign> josephnexus: do you have anything in     ~/.cache/ubuntuone/log/syncdaemon-exceptions.log
[18:50] <otto_> alecu: Any ideas on how to transfer that one last song from the album I mentioned earlier..?
[18:51] <josephnexus> that file doesn't exist duanedesign
[18:52] <josephnexus> so I'm assuming the answer is no
[18:53] <duanedesign> the  ~/.cache/ubuntuone/log/syncdaemon.log should show where the progress stopped
[18:53] <josephnexus> 2010-05-13 11:52:53,230 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'QUEUE_MANAGER'  (queues WORKING_ON_CONTENT  connection 'With User With Network')>; queues: metadata: 0; content: 12251; hash: 0, fsm-cache: hit=2871962 miss=504073) ----
[18:53] <duanedesign> its a bit more verbose log.
[18:53] <josephnexus> is the last line
[18:54] <duanedesign> and what does it do before it gets stuck at  queues: metadata: 0; content:
[18:54] <duanedesign>                      12251; hash: 0
[18:54] <josephnexus> 2010-05-13 09:45:47,384 - ubuntuone.SyncDaemon.sync - INFO - T:LOCAL:F 3c6a9d8b-18c8-48bc-add3-54bce041a433 ['18a5870a-f2c4-4b89-9b33-369e6d36a4e2'::'4fd5957d-f5a9-41e5-beea-d04a90d9abdb'] ''NetBeansProjects/set4life/index.php'' | Called reput_file (In: T:LOCAL:F)
[18:54] <josephnexus> that's the last line before the one I posted earlier starts showing
[18:59] <duanedesign> does the content:""  number continue to get smaller?
[19:00] <duanedesign> you can connect and watch the progress being written to syncdaemon.log with the command -  tail -fn 50 ~/.cache/ubuntuone/log/syncdaemon.log
[19:00] <duanedesign> i find that helpful
[19:01]  * josephnexus is familiar with the tail command
[19:01] <josephnexus> that number has been unchanged for at least the last hr
[19:05] <duanedesign> josephnexus: I would file a bug here https://bugs.launchpad.net/ubuntuone-client/+filebug  attach the logs to this report.  Just zip your $HOME/.cache/ubuntuone/log/  folder and attach the zip
[19:05] <duanedesign> that way the right people can get a look at the logs and determiine if yyou have a bug, or known issue, etc.
[19:08] <josephnexus> looks like my bug exists already
[19:09] <duanedesign> which doe it say
[19:09] <duanedesign> does*
[19:09] <josephnexus> https://bugs.launchpad.net/ubuntuone-client/+bug/368213
[19:10] <josephnexus> i'm adding my logs now
[19:12] <josephnexus> appears that there is a regression
[19:12] <josephnexus> duanedesign, you can see my complete info there
[19:18] <duanedesign> bug 368213
[22:36] <peterih> Is there a way to have your ubuntu one account reset, so that everything gets removed?
[22:41] <rye> peterih, basically you will need to remove all files/folders; currently there is no fast way to remove notes/contacts. Why do you want to remove that?
[22:42] <rye> it will be able to remove contacts/notes fast once we get replication back, but for files - not really and it does not look like there are plans to at the moment
[22:42] <peterih> I removed everything myself but it still reports 14.8 MB usage
[22:42] <tcole> I'm guessing the leftover space is the (un-compacted) couchdb
[22:42] <tcole> that's an offhand guess though
[22:43] <rye> peterih, could you please get a screenshot of the page? I believe this needs to be looked into in more details
[22:44] <peterih> rye, sure, which of the tabs would you like to see?
[22:44] <rye> peterih, and file a bug on ubuntuone-servers - https://bugs.launchpad.net/ubuntuone-servers/+filebug
[22:44] <rye> peterih, Files i believe
[22:45] <rye> peterih, attaching that screenshot and give us the bug number. I believe i remember you were talking about this earlier here...
[22:46] <peterih> rye, I'll do that.
[22:46] <peterih> rye, yes, it was me earlier
[22:46] <rye> peterih, do you use file syncing on the desktop?
[22:47] <peterih> it's not that those 14 MB are a big deal, but it makes me reluctant to give important files to a flaky system :)
[22:48] <peterih> yes, I use syncing on the desktop
[22:53] <rye> peterih, ok, could you please attach syncdaemon.log as well - ~/.cache/ubuntuone/log/syncdaemon.log ?
[22:55] <josephnexus> peterih, at least ur able to sync
[22:55] <josephnexus> :-P
[22:55] <josephnexus> but i'm kind of a special case (15k small files or so)
[22:55] <peterih> rye, ok, but it doesn't show much since my folder has been empty for days
[22:56] <peterih> josephnexus, I thought most of the sync'ing issues was solved?
[22:56] <rye> peterih, basically i am interested only in the line which looks like "2010-05-13 21:35:26,098 - ubuntuone.SyncDaemon.ActionQueue - INFO - Server rescan: will query 986 objects"
[22:58] <rye> josephnexus, peterih, yes, the _number_ of files is still an issue.
[22:58] <josephnexus> peterh, I think my condition is an exception
[22:58] <duanedesign> hello rye
[22:58] <josephnexus> i've reopened a bug
[22:58] <josephnexus> duanedesign is aware of it
[22:58] <peterih> rye, can I attach more than one file in launchpad or do I have to tar them?
[22:58] <duanedesign> <.<  >.>
[22:58] <duanedesign> peterih: you can make multiple comments for seperate attachments
[22:58] <duanedesign> or tar them
[22:59] <rye> duanedesign, hi!!!
[23:00] <duanedesign> rye: how is UDS? Enjoying it?
[23:02] <rye> duanedesign, well, it turned to be real working sessions, not some kind of boring conferences that I thought it might be. I met the UbuntuOne team for the first time. vds, stat1k and d0bey are right nearby :)
[23:03] <peterih> rye, the bug report has the number 580230
[23:05] <rye> peterih, could you please do u1sdtool --connect ?
[23:06] <peterih> rye, ok, done
[23:08] <rye> peterih, what is u1sdtool --status ?
[23:08] <rye> peterih, what is the state name - is it IDLE ?
[23:08] <peterih> State: QUEUE_MANAGER
[23:08] <peterih>     connection: With User With Network
[23:08] <peterih>     description: processing queues
[23:08] <peterih>     is_connected: True
[23:08] <peterih>     is_error: False
[23:08] <peterih>     is_online: True
[23:08] <peterih>     queues: IDLE
[23:09] <rye> peterih, ok, it is queues IDLE, could you please re-attach the syncdaemon.log now?
[23:10] <peterih> rye, ok done
[23:13] <rye> peterih, ok
[23:26] <duanedesign> rye: UDS sounds productive.
[23:28] <duanedesign> rye: if you get a chance josephnexus had this bug. his logs are the last comment bug 368213
[23:41] <duanedesign> i dont see the 'desktop-maverick-ubuntuone-zoho Gobby document?