| === cpg|brb is now known as cpg | ||
| === PyObjectPtr is now known as static_name | ||
| === static_name is now known as apachelogger | ||
| brent | anybody know about being able to pay for music via paypal | 03:33 |
|---|---|---|
| beuno | brent, it's being re-enabled | 03:35 |
| beuno | I think it was postponed due to UDS | 03:35 |
| beuno | so proper testing could be done | 03:35 |
| brent | ok any idea when? | 03:35 |
| brent | not sure what uds is | 03:36 |
| beuno | Ubuntu Developer Summit | 03:36 |
| beuno | a conference | 03:36 |
| beuno | I don't know when, I'd guess next week | 03:36 |
| brent | thanks beuno | 03:36 |
| === cpg is now known as cpg|biab | ||
| skandl | hi all | 05:38 |
| skandl | quick question | 05:38 |
| skandl | in 9.10, ubuntu one installed a cloud icon to indicate when when you were connected or transfering etc | 05:39 |
| skandl | is that gone in 10.04? | 05:39 |
| === cpg|biab is now known as cpg | ||
| kermiac | hi skandl, yes. The applet isn't in 10.04 | 05:45 |
| kermiac | you can use "u1sdtool -s" from a terminal window to see what's happening | 05:45 |
| skandl | ok thanks | 05:46 |
| duanedesign | hello kermiac | 06:15 |
| kermiac | hey duanedesign :) how are you today? | 06:15 |
| duanedesign | good | 06:16 |
| kermiac | that's good :) | 06:16 |
| duanedesign | kermiac: i noticed you were using 'level.default = TRACE' | 06:17 |
| duanedesign | is that how to increase the log info in Lucid? | 06:17 |
| kermiac | yeah, I saw that somewhere hehe | 06:17 |
| duanedesign | nice | 06:17 |
| kermiac | I believe it is | 06:17 |
| kermiac | I saw rye using it here when he pasted his config when he was helping someone diagnose | 06:18 |
| duanedesign | kermiac: Ill try it out. :) | 06:20 |
| kermiac | duanedesign: A strange thing I noticed is that a *lot* of reports are being filed against "Ubuntu One Client" (the upstream package) as opposed to | 06:21 |
| kermiac | "ubuntuone-client (Ubuntu)". These don't count towards 5-a-day :(. When I come across these I'm adding a "ubuntuone-client (Ubuntu)" task so that they will count towards 5-a-day | 06:21 |
| duanedesign | lol, thats it! | 06:21 |
| duanedesign | I have never been able to understand why some days my 5-5day does not work | 06:22 |
| duanedesign | :P | 06:22 |
| kermiac | duanedesign: I didn't either - I filed a bug against 5-a-day hehe | 06:23 |
| kermiac | duanedesign: do you use Ubuntu UNE? | 06:23 |
| duanedesign | no | 06:23 |
| kermiac | all of the bug reports that I have touched that were against the upstream package were not filed using apport except 1 | 06:23 |
| kermiac | bug 572595 was filed using apport from UNE | 06:23 |
| ubottu | Launchpad bug 572595 in ubuntuone-client "stopping synchonizing folder crashes nautilus" [Undecided,Invalid] https://launchpad.net/bugs/572595 | 06:23 |
| kermiac | and it is filed against the upstream package - I think this *might* be wrong | 06:24 |
| kermiac | from my understanding (which may be wrong) apport should file bugs against "ubuntuone-client (Ubuntu)" | 06:24 |
| duanedesign | i came across a couple 'gnomekeyring.IOError' and someone came in here today with it | 06:27 |
| duanedesign | kermiac: ^^ | 06:28 |
| kermiac | duanedesign: yeah, I've seen a few of them lately too | 06:28 |
| duanedesign | I had them run gnome-keyring-daemon; ubuntuone-preferences. Then they got the empty device error | 06:29 |
| duanedesign | workaround for that is to re authorize computer | 06:29 |
| kermiac | I actually just replied to one - bug 579158 | 06:30 |
| ubottu | Launchpad bug 579158 in ubuntuone-client "nothing happens when i click on the ubuntu one icon from the menu or the me menu" [Undecided,Incomplete] https://launchpad.net/bugs/579158 | 06:30 |
| duanedesign | yep that sounds like the same symptom. ubuntuone-preferences will not open | 06:30 |
| kermiac | yeah, the gnomekeyring.IOError isn't just happening for u1. Gwibber & a few other packages are effected | 06:31 |
| kermiac | seems like gnome-keyring isn't running for *some* reason | 06:32 |
| duanedesign | :\ | 06:32 |
| kermiac | jdobrien is working on a similar bug too - bug 567194 | 06:33 |
| ubottu | Launchpad bug 567194 in ubuntuone-client "Lucid (64 bit built 4/20/10) Ubuntuone not synchronizing, -preferences not starting" [High,New] https://launchpad.net/bugs/567194 | 06:33 |
| duanedesign | kermiac: thats the one i commented on today | 06:34 |
| kermiac | ah, i see | 06:34 |
| kermiac | there are at least 3 or 4 other bug reports with this same issue but i can't remember the bug #'s off the top of my head | 06:36 |
| kermiac | I thought it was another "upgrade" bug (from karmic to lucid) but now there have been ppl who have done a fresh lucid install getting this same bug :( I can't seem to be able to reproduce it either - it's a strange bug | 06:37 |
| Bunghi | hello. i need some help with ubuntu one. anyone can help me? | 09:36 |
| Mrokii | honk. hello. I have tried to set up an Ubuntu One account but no matter what I try, I get a big window with the title "Ubuntu One: Error" and within there's some kind of html-source with the title "Authorization Error". I tried the instructions found via the URLs in the topic, but that didn't help. | 10:13 |
| === cpg is now known as cpg|away | ||
| Paul_UK | Is anybody else having issues uploading? I've been synchronising for 4 days and it seems to be less than a gig a day | 10:39 |
| Oby | Note sync is down? | 11:51 |
| arik | hi, how long does it take to fix the problem with the contact sync? | 12:16 |
| Jarratt | Ubuntu One | 12:17 |
| arik | bye | 12:18 |
| Jarratt | bye | 12:19 |
| afsdiojfgh | wheres the add this compute rbutton | 12:35 |
| afsdiojfgh | computer button* | 12:35 |
| joindoe | whats with synching notes with tomboy - dont understand why this service is down | 12:43 |
| joindoe | the dashboard mentions something about ramping up for new user - does that mean that it no longer will be available? | 12:44 |
| duanedesign | joindoe: note sync should be working | 12:44 |
| duanedesign | it is just contact sync that is down, AFIK | 12:44 |
| joindoe | I get this : Something has gone wrong (500) | 12:45 |
| joindoe | and a bug id: OOPS-ID-1596appserver92223 | 12:45 |
| ubottu | https://lp-oops.canonical.com/oops.py/?oopsid=ID | 12:45 |
| joindoe | what username and password do they want | 12:47 |
| kermiac | duanedesign: notes sync is down - edge seems down too :( | 12:50 |
| duanedesign | ooops ok | 12:51 |
| duanedesign | thanks kermiac | 12:51 |
| joindoe | Im glad its not just me the. :) | 12:51 |
| kermiac | np duanedesign :) | 12:52 |
| joindoe | What username and password do i need to log onto https://lp-oops.canonical.com/oops.py/?oopsid=ID | 12:55 |
| duanedesign | joindoe: one of the U1 devs will have to look at that for you | 12:55 |
| duanedesign | joindoe: they are here weekdays from roughly 13:00 - 21:00 utc | 12:56 |
| joindoe | duanedesign: thanks m8. | 12:56 |
| vatai | hello all, probably a questione asked a lot, but how is the restoration of the contacts server/db going? | 14:40 |
| vatai | i've read in the wiki that is down... but any news on how long? | 14:42 |
| vatai | anyone? | 14:43 |
| vatai | :( | 14:43 |
| duanedesign | hello vatai | 14:44 |
| vatai | hello duanedesign | 14:44 |
| duanedesign | vatai: hmm. Last I have not heard the latest | 14:45 |
| duanedesign | on the Contact sync | 14:45 |
| vatai | so no news then? but I don't really understand why is it down? new users "flooded" the server and now it can't handle it? | 14:47 |
| vatai | @duandesign so no news then? but I don't really understand why is it down? new users "flooded" the server and now it can't handle it? | 14:47 |
| duanedesign | If it is not up by Monday, the dev team will be here and will be able to provide the latest | 14:49 |
| duanedesign | information | 14:49 |
| vatai | @duanedesign ahh thanks, so I guess they are here on workdays only. thanx anyway | 14:55 |
| sari_ | hi all | 15:56 |
| sari_ | mtrying to add my machine on ubuntu one | 15:56 |
| sari_ | the page redirects to local host | 15:56 |
| sari_ | m i missing somthign here ? | 15:56 |
| sari_ | lookin for some help | 15:56 |
| LinuxGuy2009 | Hello I am in need of finding someone that is capable of clearing out my ubuntu-one account because I have a leftover folder showing up on the website interface but it no longer exists and I can't delete it myself. Who can I get to help me? I just want to clear out my account and start fresh. I havent really used ubuntu-one for a long time and it was buggy back when I did use it. Would like to start fresh if possible and get that fixe | 16:00 |
| B3n | hey guys, im trying to get my one account to sync with 10.04 but i cant seem to find an "add your computer to account" button. can anyone explain how to link my computer to the account? | 16:17 |
| LinuxGuy2009 | honk | 16:18 |
| duanedesign | hello LinuxGuy2009 | 16:19 |
| B3n | got it. im dumb. bye | 16:19 |
| LinuxGuy2009 | duanedesign: Hi there | 16:19 |
| LinuxGuy2009 | duanedesign: Would you be able to help me by chance? | 16:19 |
| duanedesign | You have a folder that is not deleting on the website? | 16:20 |
| duanedesign | LinuxGuy2009: ^^ | 16:20 |
| LinuxGuy2009 | duanedesign: Yeah I believe it was a foler that i created at one time and then deleted and its just sitting there now and is in perpetual uploading state. Cant delete it. | 16:20 |
| duanedesign | Are you using Karmic or Lucid? | 16:21 |
| LinuxGuy2009 | I just tried to cancel my subsciption and reactivate and that didnt seem to work. | 16:21 |
| LinuxGuy2009 | Lucid | 16:21 |
| duanedesign | ok | 16:21 |
| LinuxGuy2009 | Is there an option to start the account from scratch, clean slate? | 16:22 |
| duanedesign | LinuxGuy2009: could you run the following in a Terminaql | 16:22 |
| duanedesign | u1sdtool --list-folders | 16:22 |
| LinuxGuy2009 | Sure | 16:22 |
| duanedesign | and see if the folder shows up there | 16:22 |
| LinuxGuy2009 | duanedesign: "No Folders" the folder only shows on the web interface. | 16:23 |
| LinuxGuy2009 | hmmm I need a reset button. | 16:25 |
| duanedesign | LinuxGuy2009: I have a couple of those in my folder. They are grey and say uploading? | 16:26 |
| LinuxGuy2009 | Yeah exactly | 16:26 |
| LinuxGuy2009 | Only its been "uploading" for two months. hehe | 16:27 |
| duanedesign | I am not positive how to get rid of them. | 16:28 |
| duanedesign | other than adding file icons to the webui, i dont think they hurt anything | 16:29 |
| LinuxGuy2009 | I dont think the ubuntu one is syncing with my ubuntu-one local folder either. | 16:30 |
| LinuxGuy2009 | Its always in a state of disconnected and cant get it to connect | 16:30 |
| duanedesign | LinuxGuy2009: so what does it say when you run the command: u1sdtool -s | 16:31 |
| duanedesign | you can post multilines of text at http://paste.ubuntu.com | 16:32 |
| LinuxGuy2009 | http://paste.ubuntu.com/433897/ | 16:32 |
| duanedesign | LinuxGuy2009: LinuxGuy2009 do you have anything in this file ~/.cache/ubuntuone/log/syncdaemon-exceptions.log | 16:33 |
| LinuxGuy2009 | Have like 6 of em you just want the newest dated one? | 16:35 |
| duanedesign | yes. the one that is just syncdaemon-exceptions.log should be the newest | 16:35 |
| LinuxGuy2009 | 2010-05-15 11:16:11,444 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error: | 16:35 |
| LinuxGuy2009 | AUTHENTICATION_FAILED | 16:35 |
| LinuxGuy2009 | Everytime I open the Ubuntu-One preferences window I get an error message "got empty result for devices list" | 16:37 |
| duanedesign | ahhh | 16:37 |
| duanedesign | ok thats helpful | 16:38 |
| LinuxGuy2009 | Unable to add my machine on the web site too. | 16:38 |
| duanedesign | The fix for that has been commited, i believe, and should be available soon. In the meantime the workaround is pretty easy. | 16:39 |
| duanedesign | Open Applications->Accessories->Passwords and Encryption Keys | 16:39 |
| duanedesign | Look for the Ubuntu One Token | 16:39 |
| LinuxGuy2009 | yep | 16:40 |
| duanedesign | r-click and delete | 16:41 |
| LinuxGuy2009 | Ok so then it will create a new one? | 16:41 |
| duanedesign | yep | 16:41 |
| LinuxGuy2009 | cool Ill try to reconnect | 16:41 |
| duanedesign | we are going to re authorize your computer with ubuntu oNe | 16:42 |
| duanedesign | Go to https://one.ubuntu.com/account/machines/ | 16:42 |
| LinuxGuy2009 | Yep that did it. | 16:42 |
| LinuxGuy2009 | Thanks I appreciate the help. | 16:42 |
| duanedesign | alright, great | 16:42 |
| LinuxGuy2009 | This a common bug and is being worked on you think? | 16:43 |
| duanedesign | yes | 16:43 |
| LinuxGuy2009 | Ok good to hear. | 16:44 |
| duanedesign | bug 576263 | 16:44 |
| ubottu | Launchpad bug 576263 in ubuntuone-client "Ubuntu One Preferences - "Got empty result for devices list."" [Medium,In progress] https://launchpad.net/bugs/576263 | 16:44 |
| LinuxGuy2009 | wow 8 people on that one | 16:44 |
| duanedesign | LinuxGuy2009: yeah make sure you hit effects me | 16:47 |
| LinuxGuy2009 | duanedesign: I don't understand you. | 16:48 |
| duanedesign | LinuxGuy2009: the line at the top of the bug ' This bug affects 8 people. Does this bug affect you?' | 16:48 |
| LinuxGuy2009 | duanedesign: Oh yeah I forgot. Good call. | 16:49 |
| duanedesign | turn up the heat ;) | 16:49 |
| LinuxGuy2009 | If I wanted to file a bug about the file/folder uploading forever bug, what package would I file against with "ubuntu-bug <packagename>"? | 16:54 |
| duanedesign | if its for the webUI file it against ubuntuone-servers | 16:55 |
| LinuxGuy2009 | Ok cool thanks | 16:55 |
| duanedesign | LinuxGuy2009: https://bugs.launchpad.net/ubuntuone-servers/+filebug | 16:55 |
| LinuxGuy2009 | https://bugs.launchpad.net/ubuntuone-client/+bug/576699 | 16:59 |
| ubottu | Launchpad bug 576699 in ubuntuone-servers "Ubuntu One Website Account: Files say "uploading", but never upload" [High,Confirmed] | 16:59 |
| LinuxGuy2009 | Looks like its already been reported. Good. | 16:59 |
| duanedesign | i have been meaning to ask about that bug. If I find out anything interesting on Monday Ill comment on your bug. | 17:01 |
| lotharmat | Finally got the CouchDB client working! | 17:01 |
| duanedesign | :) | 17:05 |
| s_ander | hello | 17:06 |
| duanedesign | hello | 17:06 |
| s_ander | is it correct that phone sync is not working right now as well ? | 17:06 |
| duanedesign | let me check locally | 17:06 |
| s_ander | okay, thanks .. | 17:07 |
| duanedesign | mine didnt sync..Server Failure: error code 511 | 17:08 |
| s_ander | duanedesign: thanks for trying... i'll just wait until it gets fixed. | 17:09 |
| rye | duanedesign, hi, got back from uds | 17:26 |
| rye | beuno, ^ | 17:27 |
| rye | beuno, phonesync? | 17:27 |
| duanedesign | hello rye | 17:28 |
| duanedesign | glad your trip was safe | 17:29 |
| rye | duanedesign, confirming couchdb being down... again | 17:29 |
| duanedesign | rye: what are the grey files thaat get 'stuck' in the web UI | 17:30 |
| duanedesign | the file will be gone locally, but a placeholder appears in the WebUI | 17:31 |
| rye | duanedesign, MakeFile()s that did not get any content (i.e. basically the client disconnected and did not have chance to unlink | 17:31 |
| rye | duanedesign, gone locally ? | 17:31 |
| duanedesign | rye: yes | 17:33 |
| duanedesign | Let me boot the other machine | 17:33 |
| duanedesign | could be on there | 17:34 |
| === cpg is now known as cpg|away | ||
| yanicklandry | I am having problems accessing music I bought on the Ubuntu One Music Store, can somebody help me ? | 18:33 |
| rye | yanicklandry, are the music files appearing in your Ubuntu One web interface? | 18:38 |
| yanicklandry | no, they don't | 18:38 |
| yanicklandry | I have the following message : "We're sorry. Something's not working correctly. Please try again or check the Ubuntu One status page. If this issue continues, please file a bug. Thanks!" | 18:38 |
| directhex | i have a track which downloaded, but hasn't been noticed by the music store widget. i think it's utf-8 failure | 18:49 |
| jlolling | Can anybody give me a hint how Ubuntu One synchronizing with desktop works | 19:00 |
| jlolling | by | 19:01 |
| mei | hello | 19:03 |
| mei | I have a question about ubuntuoen | 19:03 |
| mei | I have a question about ubuntuone | 19:03 |
| mei | Can anyone help me? | 19:04 |
| alex____ | hi all! can someone tell me how to register my computer in ubuntu one? I have followed the steps advised in the howto, but can't find the 'add computer' button described in the manual | 19:37 |
| beuno | alex____, try: http://bit.ly/caHbOf | 19:37 |
| alex____ | beuno: the commands in the tutorial you send me worked fine, thx a lot for the fast and efficient reply! enjoy the weekend. | 19:48 |
| beuno | thanks, you too | 19:49 |
| === cpg|away is now known as cpg | ||
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