/srv/irclogs.ubuntu.com/2010/05/24/#ubuntuone.txt

rotten777if anyone has a second, check this out... the bottom of the log with the sqlite file from gpodder, it's the vast majority of the traffic on my sync-daemon... http://pastebin.com/p26DhTMW00:48
rotten777i can't remove anything from the list of stuff to sync00:48
rotten777i'd like to get that off of there so i can actually sync other stuff00:48
kachingoHi, I'm having a great deal of difficulty getting both contacts and bookmarks to sync, is someone able to help me?01:10
mkarnickikachingo: I really understad you guys having problems, but I don't think 24/7 support comes even with 50GB plan. It's 2AM at my place, for example. Try asking your questions at noon.01:19
mkarnickiThe devs will be here then.01:19
kachingomkarnicki: it is 12:20pm here, but I will come back later this evening01:21
kblinkachingo: er, read the status link from the topic01:22
wgrantI was about to ask whether that was still broken, after a month.01:22
kblinkachingo: notably the part saying "Monday, May 17, 2010: Sync between your desktops and the cloud continues to be disabled as we rollout more database servers to stabilize. "01:22
mkarnickikachingo: I see..01:23
kblinwhich arguably makes ubuntu one pretty useless for everybody not buing music01:23
wgrantFile syncing still just about works.01:23
mkarnickiwgrant: as you see, they're scaling up right now01:24
wgrantIt's really, really, really slow, but it works eventually.01:24
wgrantmkarnicki: And have been for a month...01:24
mkarnickiwgrant: somewhat. they have been working on the code, on both client and server side. they are scaling it up hardware-wise.01:25
mkarnickiwgrant: by the way, I know it's taking long. it bugs me too, but what can I do..01:25
wgrantAnd in the meantime the service has been broken for a month.01:25
* kblin shrugs01:25
mkarnickiwgrant: still, I'm using a free 2GB plan. what's more, I'm developing a mobile app for U1, so I'm hoping for better speeds, too.01:25
mkarnickiwgrant: hmm.. I did sync some files, but not really much to tell how 'well' it was behaving.01:26
kblinI'd be happy with some decent instructions on how to easily sync desktopcouch entries to a dedicated non-canonical server01:26
mkarnickikblin: heh :) I think couchDB server-side is open, isn't it? I think you can do that, I might have even seen a wiki/article on that.01:27
mkarnickikblin: I'm sorry, but I'm currently to busy to look it up.. google it :)01:27
wgrantYou can sync between personal CouchDBs.01:27
mkarnickiah01:27
wgrantApparently the auth is a little awkward/broken, though.01:28
mkarnickiwgrant: do you buy music from the store?01:28
mkarnickiwgrant: if not, you could stick to dropbox for some time and come back when things are way better.01:29
mkarnickiwgrant: one of dropbox adventages is that it just works. however, u1 framework is much more powerful - yet, you can see the ongoing work since it's so slow.01:30
kblinmkarnicki: well, yes, you can01:30
mkarnickikblin: I suspect some more elaboration.. or shouldn't I ? :)01:30
kblinmkarnicki: well, it's not like it's straightforward.. you need to fiddle around alot, not what I call user-friendly01:32
mkarnickikblin: you mean dropbox?01:32
kblinbut of course if you want to sell a service, why make using a free alternative easy01:32
kblintalking about contact sync01:32
mkarnickiah01:33
mkarnickiI wouldn't even know how to sync contacts with dropbox ;D01:33
mkarnickiwell, same as you, I hope for much improvement in both areas.01:34
kblinah, I'm not even talking about dropbox01:34
mkarnickikblin: you own a 'googlephone'?01:36
kblinI've got a laptop and a pc at home, and I'd like to keep contacts in sync...01:36
kblinnope01:36
kblinI don't like the android platform much01:36
mkarnickiah, that's what you mean.. I lost you sorry, I was thinking of phone<->PC sync01:36
mkarnickikblin: I see. then what i was about to say won't interest you much.01:37
kblinI'm a C coder, and the libc on android is pretty crippled01:37
kblinfriends tell me it's nice if you write java apps for it01:37
mkarnickime on the other hand, is a web gmail user, so I don't have that contact sync problem01:37
mkarnickikblin: I'm a C/C++ coder, and I'm writing an U1 Java app for it right now. it's not bad :)01:38
mkarnickiby the way01:38
kblinI've been trying to get samba to work on andy, without too much luck01:38
mkarnickithey have rolled out some native libraries/api access recently on 2.1 or 2.2, didn't they01:38
mkarnickikblin: why would you need samba on your phone :) ?01:38
mkarnickikblin: you mean, sharing files to your computer, for example?01:39
kblin8GB of storage on the phone :)01:39
kblini've run fileservers with less than that01:39
mkarnickitheres a 1-button "On Air" application for Android, it's ftp :)01:39
kblinnot recently, of course01:39
kblinyeah, sure01:40
kblinI was looking at Samba4 Acitve Directory DC support01:40
mkarnickiclever stuff which I don't know ;)01:40
kblinthe hardware is powerful enough to run a small workgroup01:40
kblinanyway, a bit off-topic here :)01:41
mkarnicki:)01:41
kblinso the part that makes manual syncing of the desktopcouch a pain is that it's using a random username and password01:42
mkarnickiI see..01:43
mkarnickiI'm having some hard time with eclipse..01:44
kblinso basically any tool to do the sync needs to parse out the auth info from ./local/share/desktop-couch/couchdb.html first, then connect to the database and replicate it over to another database01:45
mkarnickiuhum01:45
kblinit's doable, but much less convenient than a checkbox in the "ubuntu one" settings01:47
kblinanyway, enough ranting about this, I need to get some sleep01:47
autarchI marked a whole bunch of folders to sync with u1, and now I'd like to stop syncing all of them and remove them from the shared storage01:49
autarchwhen I looked at the web UI, deleting them isn't an option, and when I run u1sdtool --delete-folder id, it just hangs01:50
autarcha little context, it's not done syncing all these different folders yet, afaict01:50
autarchoh, honk, I guess02:15
autarchI'll probably be afk soon, but I will keep the window open and try (most) anything people suggest later on02:15
mkarnickirotten777: you won't believe where I found the URLs I was asking for :) /etc/xdg/ubuntuone/oauth_urls (I found that in ubuntuone-client python code) \o/02:23
rotten777sweer02:27
rotten777sweet*02:27
mkarnicki:)02:31
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ali_hi08:07
jernsthello, I wanted to try ubuntoone for my girlfriend, but it makes 12 hours that the sync started and I only get to see empty folders in the web interfaces (and it says I'm using 0MB of 2GB)09:31
jernstthe logs say "Not enough space to upload xxx bytes"...09:35
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AlanBellaquarius or anyone, is there a plan for streaming U1MS music from U1 rather than syncing and downloading?09:45
aquariusAlanBell, there is a plan roughly resembling that being thought about, yes. :)09:45
AlanBellcool :-)09:45
aquariusjernst, the chap you want to talkto about that is rye, when he arrives10:01
jernstaquarius: thanks, in the meantime I have reported the issue here : https://bugs.edge.launchpad.net/ubuntuone-client/+bug/58485210:03
quietoneI just tried UbuntuOne (lucid) after not using for months and got this "Errno 18509005---nes:X509_load_cert_crl_file:system lib"10:08
quietoneis there anything I can do to use UbuntuOne?10:20
doktoreashello folks..is there a way to check status of synching in the tray?10:57
popeydoktoreas: the tray icon is no more11:08
doktoreashi popey..so no way to check if file are synched?11:10
popeyu1sdtool -s11:10
popeywatch -d 'u1sdtool -s'  :)11:10
doktoreasah ok11:11
doktoreaspopey, any reason why the icon was removed?11:12
popeyI'm sure there's a reason :)11:12
quietoneCan anyone help me access UbuntuOne? I get Errno 18509005---nes:X509_load_cert_crl_file:system lib11:13
kblinhm, is the data sync to the ubuntuone database completely unencrypted as well11:40
duanedesignhello kblin11:50
kblinduanedesign: hi11:50
duanedesignkblin: this should help answer some of your questions https://wiki.ubuntu.com/UbuntuOne/Security11:52
kblinah, great, thanks11:53
kblinthe couchdb docs never bother to mention encrypted data transfer11:53
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b1ackcr0ware there any phone sync experts about13:47
b1ackcr0wcan't get my blackberry to sync up13:48
b1ackcr0whonk13:53
b1ackcr0whonk13:58
drocamorhi. about 2 weeks ago i was working with someone on getting some music i purchased that was never put in my ubuntuone account. That music is still not there14:00
drocamorcan someone help?14:00
rotten777you purchase it from the u1ms and it never showed up in your "My Storage" on the u1 website?14:00
rotten777https://one.ubuntu.com/files/14:00
drocamorrotten777: that's correct it never showed up14:02
drocamorif i recall correctly the issue was with syncing some songs from 7 digital and something manually had to be done on the ubuntuone side14:02
drocamori thought that would be done, but i guess not14:02
drocamori have been off the net for about 2 weeks14:02
drocamorbut right now the songs are not in https://one.ubuntu.com/files/14:03
rotten777sounds like a 7digital->u1 backend issue. unfortunately i'm useless there. just keep this channel up and post the specifics about the problem and someone will help. sorry i can't do much else14:04
drocamorhmm14:04
drocamorrotten777: who would be able to refund my money? ubuntuone or 7digital?14:05
rotten777drocamor: negative, I'm just a user :)14:05
drocamorhah14:05
drocamoryeah14:05
rotten777sorry man14:05
rotten777i had that issue the first couple of days of u1 usage14:05
rotten777it "fixed itself"14:06
drocamoryeah14:06
drocamori do not mind going to an IRC channel to get help with an opensource project that i didn't pay for14:07
drocamorthat's cool14:07
drocamorbut like14:07
drocamori paid for something and i have no way of getting help except for hanging out here all day14:07
drocamorand i talked to people about this issue but have no way of tracking it14:07
drocamorno ticket system, no support phone number, no support email even14:07
drocamornot your problem i know14:08
rotten777yeah i understand14:08
rotten777have you contacted digital directly?14:08
b1ackcr0w,bug #54459614:15
b1ackcr0w,bug 54459614:15
b1ackcr0w,54459614:16
b1ackcr0wLaunchpad bug 544596 in Ubuntu One Servers "Songs not transferred from music store to U1 storage" [Critical,Fix committed] https://launchpad.net/bugs/54459614:17
drocamorrotten777: i did contact 7digital and after about a week with no response they wrote me back and said 'this is not our problem'14:19
rotten777hmm...14:20
mkarnickithat sucks :/14:20
mkarnickidrocamor: try hon'king again14:20
mkarnickisomeone on this channel should be able to help you14:20
drocamorb1ackcr0w: that does not seem like my issue. my songs do not even make it to ubuntuone14:20
drocamorwho can refund my money? Ubuntuone or 7digital?14:22
mkarnickidrocamor: go to https://one.ubuntu.com/support/ and fill in the Billing assistance form14:24
mkarnickidrocamor: maybe that will help solve your issue faster?14:25
mkarnickidrocamor: I'm also a regular user, can't think of more ways to help14:25
drocamormkarnicki: thanks14:27
rotten777anyone with syncdaemon troubleshooting skills.... http://pastebin.com/7p3GEvvC14:37
latzhi ho, I've purchased music from u1 store via rhythmbox and I see my purchased music on the u1 site, I can download the songs manually but in my ~/.ubuntuone/Purchased Music... folder I don't see the songs, just the folder? are there any logfiles or something where I can see that the sync is in progress? (other than the u1 preferences thingie) thx14:43
b1ackcr0wlatz, there are some command line tools that give you a bit more info14:44
b1ackcr0wbut, everybody is finding the transfer very sluggish ATM14:45
b1ackcr0wLaunchpad bug 544596 in Ubuntu One Servers "Songs not transferred from music store to U1 storage" [Critical,Fix committed] https://launchpad.net/bugs/54459614:45
latzk i've read that already that the transfers are slow atm but yeahh I thought there was something I could do....although if I download them manually I get a fair speed ..14:48
latzu know what's missing on the stores website as well is some kind of "mark this album" or somekind of "remind this" feature that would be awesome.14:49
rotten777latz, yeah there should be a many more features in the store.. i'm with you there. and browsing should be MUCH easier.. playlist sharing and ratings would be amazing as well14:55
rotten777latz, run this in the terminal -> u1sdtool --waiting-content14:56
mkarnickigotta go for now, later guys14:56
duanedesignlatz: what do you get when your un the following command in a Terminal:  u1sdtool -s15:00
autarchit seems like syncing is ridiculously slow, or just hung15:02
autarchis there something I can do to try and diagnose this?15:02
latzduanedesign: I get this15:07
latzState: QUEUE_MANAGER connection: With User With Network description: processing queues is_connected: True is_error: False is_online: True queues: WORKING_ON_BOTH15:07
latzu1sdtool --wating-content shows nothing15:07
latzbut there is content in my Purchased music on u1 site15:07
duanedesignlatz: looks like it is working on it. try u1sdtool --waiting-metadata15:08
latzhey15:08
latzwaiting-content shows the stuff now15:08
latzbut damn I bought 2 hours ago or something15:08
latzbut good to know that are some commands to actually watch what's currently happening :)15:09
autarchbtw, I'm talking about non-music store syncing15:09
latzbig lol @ this option describtion -w, --wait            Wait until ubuntuone-syncdaemon reaches nirvana15:12
duanedesignautarch: looks like things are just slow right now. Probably not a lot you can do right now locally to improve the situation.15:12
autarchsigh15:30
autarchI'd really like to experiment with u1, and possibly buy the premium plan, but this is making it less appealing15:30
autarchare these problems new? maybe more people using it cause of the music store?15:31
duanedesignautarch: there has been a huge increase in the number of users since the release of 10.0415:35
autarchthat makes sense15:35
autarchI guess this is the first LTS with the u1 service, right?15:35
duanedesignautarch: aside from a few bad days, like today, the speed problems have been getting better15:35
autarchwell, I've been seeing it slow as mud for days, actually15:35
autarchwell, my latest experiment started Saturday15:36
autarchbut in the past it's been horribly slow transferring music I've purchased, basically every time I've bought music15:36
duanedesignI must confess I have been away from the computer for a couple days15:36
doug_hello?16:28
duanedesignhello doug_16:30
duanedesignhas anyone seen Latex files causing syncdaemon to hit 100% CPU usage, trying to hash a file continuously?16:31
doug_i have been dragging files into my ubuntu one folder on my computer to sync them with the internet, but they don't seem to want to. can you help please?16:32
duanedesigndoug_: could you please run the following command in a terminal: u1sdtool -s16:34
doug_ok. im a bit new to all this. what will it do? thanks16:38
doug_ive run it in a terminal and it just comes up with command not found.16:43
doug_hello?16:48
duanedesignhello16:49
duanedesigndoug_: OK16:49
doug_it doesn't seem to recognise the command.16:50
duanedesigndoug_: my bad the lucid version does not have that feature16:50
doug_no probs, is there another command i could use?16:51
duanedesigndoug_: you can get the same info, but the command is a bit longer.16:51
duanedesigndbus-send --session --print-reply  --dest=com.ubuntuone.SyncDaemon --type=method_call /status com.ubuntuone.SyncDaemon.Status.current_status16:51
duanedesignIf you could run that in a terminal and paste the output at http://paste.ubuntu.com16:51
doug_ok.16:54
doug_done16:55
duanedesigncould you post the address it gives you16:58
doug_http://paste.ubuntu.com/438931/16:58
duanedesigndoug_: looks like the command got messed up somewhere16:59
doug_oh yeah, this is more like it: http://paste.ubuntu.com/438934/17:01
duanedesignyep thats it :)17:01
doug_cool. so what does it all mean?17:01
doug_am i doomed?17:02
duanedesigndoug_: ok looks good. At least in that its doing its thing17:02
duanedesigndoug_: things are a bit slow right now. They are working on all kinds of improvments to help with the speed issues17:03
doug_oh right, so its ok?17:03
duanedesigni would expect things to start picking back up soon17:03
doug_great. i just wasn't sure, but can you confirm that anything i drop into my ubuntuone folder will be synced?17:03
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duanedesigndoug_: yes it will17:04
doug_that's great news. thanks very much for your help17:04
duanedesigndoug_: when its slow like this it helps to leave the machine on if you can, say overnight,17:04
doug_will do17:05
duanedesigndoug_: and feel free to come back bt tommorrow17:05
duanedesignby*17:05
doug_will do. cheers for that17:05
duanedesigndoug_: and we will make sure everything is still cool17:05
doug_thanks17:05
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josephnexusare there any plans for f-spot syncronization?17:38
igorzolnikovHello! Tell me please terminal commands which i could use for working with Ubuntu one.17:45
duanedesignigorzolnikov: hello. you can find a lot of neat commands with 'man u1sdtool'17:46
duanedesignnewer versions have a lot more options17:46
igorzolnikovOK. Thank you17:46
* josephnexus would really benefit from seeing a public roadmap17:49
igorzolnikovSome my files don't want uploading in storage. How ask them in polite way to do that?17:57
igorzolnikovCould I use u1sdtool for that?17:58
igorzolnikovI put them in Ubuntu One folders on my Ubuntu 10.0417:58
igorzolnikov... and can't see them in my storage and other compure.17:59
igorzolnikov... computer.17:59
igorzolnikovu1sdtool --wait18:07
igorzolnikovOops, an error ocurred:18:07
igorzolnikovTraceback (most recent call last):18:07
igorzolnikovFailure: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.18:07
igorzolnikovWhat does it mean?18:07
igorzolnikovUbuntu One Server doesn't work?18:08
Chipacarodrigo_:  a question re the freedesktop spec for couch notes18:22
ChipacaI mean, http://www.freedesktop.org/wiki/Specifications/desktopcouch/note18:22
Chipacaright now it says content is html18:22
Chipacabut looking at couch, the content is in a proprietary format18:22
Chipacawhich is not documented18:23
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Chipacarodrigo_: is that right?18:24
Chipacarodrigo_: or am I just getting my tomboy and my couch mixed up due to too much poking at xslt?18:27
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johnny_007here Can I ask questions about ubuntuone?18:47
johnny_007nobody's out there?18:49
johnny_007Can anyone help me? this is the first time that I use IRC...18:50
johnny_007ok, thanks for the help :( I own u....18:53
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rodrigo_Chipaca, if you sync with tomboy, the notes are stored in xml19:17
rodrigo_Chipaca, in tomboy's xml19:17
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Chipacarodrigo_: so they're in tomboy's xml inside of couch?20:00
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Markus____Hi, can anybody tell me how I can move files to a folder in ubuntu one?23:47
mkarnickiMarkus____: what do you mean.. like copy paste?23:49
Markus____yes23:49
mkarnickithose files are somewhere under U1 folder ? or somewhere else?23:49
mkarnickiok, basically how I got you: you can create a folder in Ubuntu One folder in your Home directory, and then paste those files over there.23:49
Markus____i will explain it: i have uploaded 2 files to ubuntu one. Now I have made 2 Folders and I would like to move the files there.23:50
mkarnickiMarkus____: now tell me, what I got wrong ;)23:50
mkarnickieach file to first/second folder accordingly?23:50
Markus____yes23:50
mkarnickiFIY I'm just a regular user, but your question suprized me. hmm23:51
mkarnickiI'm not sure if the backend supports moving files as such. are they big?23:51
Markus____no only a few mb's23:51
mkarnickimost easy way would be to paste those files into ~/Ubuntu One/newFolder/somewherehere23:51
mkarnickiand delete them from ~/Ubuntu One/fromhere23:52
mkarnickithey will reupload that way, thoguh.23:52
mkarnicki*though23:52
Markus____you mean I have to upload them again23:52
mkarnickiI have no better idea :_: maybe some1 else will23:52
mkarnickibut it's pretty late, UK's U1 team is already asleep23:53
Markus____ok it is doen't matter23:53
mkarnickiand I think it's they who cover the most answers23:53
Markus____thank you :)23:53
mkarnickino problem Markus____23:53

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