[00:48] <rotten777> if anyone has a second, check this out... the bottom of the log with the sqlite file from gpodder, it's the vast majority of the traffic on my sync-daemon... http://pastebin.com/p26DhTMW
[00:48] <rotten777> i can't remove anything from the list of stuff to sync
[00:48] <rotten777> i'd like to get that off of there so i can actually sync other stuff
[01:10] <kachingo> Hi, I'm having a great deal of difficulty getting both contacts and bookmarks to sync, is someone able to help me?
[01:19] <mkarnicki> kachingo: I really understad you guys having problems, but I don't think 24/7 support comes even with 50GB plan. It's 2AM at my place, for example. Try asking your questions at noon.
[01:19] <mkarnicki> The devs will be here then.
[01:21] <kachingo> mkarnicki: it is 12:20pm here, but I will come back later this evening
[01:22] <kblin> kachingo: er, read the status link from the topic
[01:22] <wgrant> I was about to ask whether that was still broken, after a month.
[01:22] <kblin> kachingo: notably the part saying "Monday, May 17, 2010: Sync between your desktops and the cloud continues to be disabled as we rollout more database servers to stabilize. "
[01:23] <mkarnicki> kachingo: I see..
[01:23] <kblin> which arguably makes ubuntu one pretty useless for everybody not buing music
[01:23] <wgrant> File syncing still just about works.
[01:24] <mkarnicki> wgrant: as you see, they're scaling up right now
[01:24] <wgrant> It's really, really, really slow, but it works eventually.
[01:24] <wgrant> mkarnicki: And have been for a month...
[01:25] <mkarnicki> wgrant: somewhat. they have been working on the code, on both client and server side. they are scaling it up hardware-wise.
[01:25] <mkarnicki> wgrant: by the way, I know it's taking long. it bugs me too, but what can I do..
[01:25] <wgrant> And in the meantime the service has been broken for a month.
[01:25]  * kblin shrugs
[01:25] <mkarnicki> wgrant: still, I'm using a free 2GB plan. what's more, I'm developing a mobile app for U1, so I'm hoping for better speeds, too.
[01:26] <mkarnicki> wgrant: hmm.. I did sync some files, but not really much to tell how 'well' it was behaving.
[01:26] <kblin> I'd be happy with some decent instructions on how to easily sync desktopcouch entries to a dedicated non-canonical server
[01:27] <mkarnicki> kblin: heh :) I think couchDB server-side is open, isn't it? I think you can do that, I might have even seen a wiki/article on that.
[01:27] <mkarnicki> kblin: I'm sorry, but I'm currently to busy to look it up.. google it :)
[01:27] <wgrant> You can sync between personal CouchDBs.
[01:27] <mkarnicki> ah
[01:28] <wgrant> Apparently the auth is a little awkward/broken, though.
[01:28] <mkarnicki> wgrant: do you buy music from the store?
[01:29] <mkarnicki> wgrant: if not, you could stick to dropbox for some time and come back when things are way better.
[01:30] <mkarnicki> wgrant: one of dropbox adventages is that it just works. however, u1 framework is much more powerful - yet, you can see the ongoing work since it's so slow.
[01:30] <kblin> mkarnicki: well, yes, you can
[01:30] <mkarnicki> kblin: I suspect some more elaboration.. or shouldn't I ? :)
[01:32] <kblin> mkarnicki: well, it's not like it's straightforward.. you need to fiddle around alot, not what I call user-friendly
[01:32] <mkarnicki> kblin: you mean dropbox?
[01:32] <kblin> but of course if you want to sell a service, why make using a free alternative easy
[01:32] <kblin> talking about contact sync
[01:33] <mkarnicki> ah
[01:33] <mkarnicki> I wouldn't even know how to sync contacts with dropbox ;D
[01:34] <mkarnicki> well, same as you, I hope for much improvement in both areas.
[01:34] <kblin> ah, I'm not even talking about dropbox
[01:36] <mkarnicki> kblin: you own a 'googlephone'?
[01:36] <kblin> I've got a laptop and a pc at home, and I'd like to keep contacts in sync...
[01:36] <kblin> nope
[01:36] <kblin> I don't like the android platform much
[01:36] <mkarnicki> ah, that's what you mean.. I lost you sorry, I was thinking of phone<->PC sync
[01:37] <mkarnicki> kblin: I see. then what i was about to say won't interest you much.
[01:37] <kblin> I'm a C coder, and the libc on android is pretty crippled
[01:37] <kblin> friends tell me it's nice if you write java apps for it
[01:37] <mkarnicki> me on the other hand, is a web gmail user, so I don't have that contact sync problem
[01:38] <mkarnicki> kblin: I'm a C/C++ coder, and I'm writing an U1 Java app for it right now. it's not bad :)
[01:38] <mkarnicki> by the way
[01:38] <kblin> I've been trying to get samba to work on andy, without too much luck
[01:38] <mkarnicki> they have rolled out some native libraries/api access recently on 2.1 or 2.2, didn't they
[01:38] <mkarnicki> kblin: why would you need samba on your phone :) ?
[01:39] <mkarnicki> kblin: you mean, sharing files to your computer, for example?
[01:39] <kblin> 8GB of storage on the phone :)
[01:39] <kblin> i've run fileservers with less than that
[01:39] <mkarnicki> theres a 1-button "On Air" application for Android, it's ftp :)
[01:39] <kblin> not recently, of course
[01:40] <kblin> yeah, sure
[01:40] <kblin> I was looking at Samba4 Acitve Directory DC support
[01:40] <mkarnicki> clever stuff which I don't know ;)
[01:40] <kblin> the hardware is powerful enough to run a small workgroup
[01:41] <kblin> anyway, a bit off-topic here :)
[01:41] <mkarnicki> :)
[01:42] <kblin> so the part that makes manual syncing of the desktopcouch a pain is that it's using a random username and password
[01:43] <mkarnicki> I see..
[01:44] <mkarnicki> I'm having some hard time with eclipse..
[01:45] <kblin> so basically any tool to do the sync needs to parse out the auth info from ./local/share/desktop-couch/couchdb.html first, then connect to the database and replicate it over to another database
[01:45] <mkarnicki> uhum
[01:47] <kblin> it's doable, but much less convenient than a checkbox in the "ubuntu one" settings
[01:47] <kblin> anyway, enough ranting about this, I need to get some sleep
[01:49] <autarch> I marked a whole bunch of folders to sync with u1, and now I'd like to stop syncing all of them and remove them from the shared storage
[01:50] <autarch> when I looked at the web UI, deleting them isn't an option, and when I run u1sdtool --delete-folder id, it just hangs
[01:50] <autarch> a little context, it's not done syncing all these different folders yet, afaict
[02:15] <autarch> oh, honk, I guess
[02:15] <autarch> I'll probably be afk soon, but I will keep the window open and try (most) anything people suggest later on
[02:23] <mkarnicki> rotten777: you won't believe where I found the URLs I was asking for :) /etc/xdg/ubuntuone/oauth_urls (I found that in ubuntuone-client python code) \o/
[02:27] <rotten777> sweer
[02:27] <rotten777> sweet*
[02:31] <mkarnicki> :)
[08:07] <ali_> hi
[09:31] <jernst> hello, I wanted to try ubuntoone for my girlfriend, but it makes 12 hours that the sync started and I only get to see empty folders in the web interfaces (and it says I'm using 0MB of 2GB)
[09:35] <jernst> the logs say "Not enough space to upload xxx bytes"...
[09:45] <AlanBell> aquarius or anyone, is there a plan for streaming U1MS music from U1 rather than syncing and downloading?
[09:45] <aquarius> AlanBell, there is a plan roughly resembling that being thought about, yes. :)
[09:45] <AlanBell> cool :-)
[10:01] <aquarius> jernst, the chap you want to talkto about that is rye, when he arrives
[10:03] <jernst> aquarius: thanks, in the meantime I have reported the issue here : https://bugs.edge.launchpad.net/ubuntuone-client/+bug/584852
[10:08] <quietone> I just tried UbuntuOne (lucid) after not using for months and got this "Errno 18509005---nes:X509_load_cert_crl_file:system lib"
[10:20] <quietone> is there anything I can do to use UbuntuOne?
[10:57] <doktoreas> hello folks..is there a way to check status of synching in the tray?
[11:08] <popey> doktoreas: the tray icon is no more
[11:10] <doktoreas> hi popey..so no way to check if file are synched?
[11:10] <popey> u1sdtool -s
[11:10] <popey> watch -d 'u1sdtool -s'  :)
[11:11] <doktoreas> ah ok
[11:12] <doktoreas> popey, any reason why the icon was removed?
[11:12] <popey> I'm sure there's a reason :)
[11:13] <quietone> Can anyone help me access UbuntuOne? I get Errno 18509005---nes:X509_load_cert_crl_file:system lib
[11:40] <kblin> hm, is the data sync to the ubuntuone database completely unencrypted as well
[11:50] <duanedesign> hello kblin
[11:50] <kblin> duanedesign: hi
[11:52] <duanedesign> kblin: this should help answer some of your questions https://wiki.ubuntu.com/UbuntuOne/Security
[11:53] <kblin> ah, great, thanks
[11:53] <kblin> the couchdb docs never bother to mention encrypted data transfer
[13:47] <b1ackcr0w> are there any phone sync experts about
[13:48] <b1ackcr0w> can't get my blackberry to sync up
[13:53] <b1ackcr0w> honk
[13:58] <b1ackcr0w> honk
[14:00] <drocamor> hi. about 2 weeks ago i was working with someone on getting some music i purchased that was never put in my ubuntuone account. That music is still not there
[14:00] <drocamor> can someone help?
[14:00] <rotten777> you purchase it from the u1ms and it never showed up in your "My Storage" on the u1 website?
[14:00] <rotten777> https://one.ubuntu.com/files/
[14:02] <drocamor> rotten777: that's correct it never showed up
[14:02] <drocamor> if i recall correctly the issue was with syncing some songs from 7 digital and something manually had to be done on the ubuntuone side
[14:02] <drocamor> i thought that would be done, but i guess not
[14:02] <drocamor> i have been off the net for about 2 weeks
[14:03] <drocamor> but right now the songs are not in https://one.ubuntu.com/files/
[14:04] <rotten777> sounds like a 7digital->u1 backend issue. unfortunately i'm useless there. just keep this channel up and post the specifics about the problem and someone will help. sorry i can't do much else
[14:04] <drocamor> hmm
[14:05] <drocamor> rotten777: who would be able to refund my money? ubuntuone or 7digital?
[14:05] <rotten777> drocamor: negative, I'm just a user :)
[14:05] <drocamor> hah
[14:05] <drocamor> yeah
[14:05] <rotten777> sorry man
[14:05] <rotten777> i had that issue the first couple of days of u1 usage
[14:06] <rotten777> it "fixed itself"
[14:06] <drocamor> yeah
[14:07] <drocamor> i do not mind going to an IRC channel to get help with an opensource project that i didn't pay for
[14:07] <drocamor> that's cool
[14:07] <drocamor> but like
[14:07] <drocamor> i paid for something and i have no way of getting help except for hanging out here all day
[14:07] <drocamor> and i talked to people about this issue but have no way of tracking it
[14:07] <drocamor> no ticket system, no support phone number, no support email even
[14:08] <drocamor> not your problem i know
[14:08] <rotten777> yeah i understand
[14:08] <rotten777> have you contacted digital directly?
[14:15] <b1ackcr0w> ,bug #544596
[14:15] <b1ackcr0w> ,bug 544596
[14:16] <b1ackcr0w> ,544596
[14:17] <b1ackcr0w> Launchpad bug 544596 in Ubuntu One Servers "Songs not transferred from music store to U1 storage" [Critical,Fix committed] https://launchpad.net/bugs/544596
[14:19] <drocamor> rotten777: i did contact 7digital and after about a week with no response they wrote me back and said 'this is not our problem'
[14:20] <rotten777> hmm...
[14:20] <mkarnicki> that sucks :/
[14:20] <mkarnicki> drocamor: try hon'king again
[14:20] <mkarnicki> someone on this channel should be able to help you
[14:20] <drocamor> b1ackcr0w: that does not seem like my issue. my songs do not even make it to ubuntuone
[14:22] <drocamor> who can refund my money? Ubuntuone or 7digital?
[14:24] <mkarnicki> drocamor: go to https://one.ubuntu.com/support/ and fill in the Billing assistance form
[14:25] <mkarnicki> drocamor: maybe that will help solve your issue faster?
[14:25] <mkarnicki> drocamor: I'm also a regular user, can't think of more ways to help
[14:27] <drocamor> mkarnicki: thanks
[14:37] <rotten777> anyone with syncdaemon troubleshooting skills.... http://pastebin.com/7p3GEvvC
[14:43] <latz> hi ho, I've purchased music from u1 store via rhythmbox and I see my purchased music on the u1 site, I can download the songs manually but in my ~/.ubuntuone/Purchased Music... folder I don't see the songs, just the folder? are there any logfiles or something where I can see that the sync is in progress? (other than the u1 preferences thingie) thx
[14:44] <b1ackcr0w> latz, there are some command line tools that give you a bit more info
[14:45] <b1ackcr0w> but, everybody is finding the transfer very sluggish ATM
[14:45] <b1ackcr0w> Launchpad bug 544596 in Ubuntu One Servers "Songs not transferred from music store to U1 storage" [Critical,Fix committed] https://launchpad.net/bugs/544596
[14:48] <latz> k i've read that already that the transfers are slow atm but yeahh I thought there was something I could do....although if I download them manually I get a fair speed ..
[14:49] <latz> u know what's missing on the stores website as well is some kind of "mark this album" or somekind of "remind this" feature that would be awesome.
[14:55] <rotten777> latz, yeah there should be a many more features in the store.. i'm with you there. and browsing should be MUCH easier.. playlist sharing and ratings would be amazing as well
[14:56] <rotten777> latz, run this in the terminal -> u1sdtool --waiting-content
[14:56] <mkarnicki> gotta go for now, later guys
[15:00] <duanedesign> latz: what do you get when your un the following command in a Terminal:  u1sdtool -s
[15:02] <autarch> it seems like syncing is ridiculously slow, or just hung
[15:02] <autarch> is there something I can do to try and diagnose this?
[15:07] <latz> duanedesign: I get this
[15:07] <latz> State: QUEUE_MANAGER connection: With User With Network description: processing queues is_connected: True is_error: False is_online: True queues: WORKING_ON_BOTH
[15:07] <latz> u1sdtool --wating-content shows nothing
[15:07] <latz> but there is content in my Purchased music on u1 site
[15:08] <duanedesign> latz: looks like it is working on it. try u1sdtool --waiting-metadata
[15:08] <latz> hey
[15:08] <latz> waiting-content shows the stuff now
[15:08] <latz> but damn I bought 2 hours ago or something
[15:09] <latz> but good to know that are some commands to actually watch what's currently happening :)
[15:09] <autarch> btw, I'm talking about non-music store syncing
[15:12] <latz> big lol @ this option describtion -w, --wait            Wait until ubuntuone-syncdaemon reaches nirvana
[15:12] <duanedesign> autarch: looks like things are just slow right now. Probably not a lot you can do right now locally to improve the situation.
[15:30] <autarch> sigh
[15:30] <autarch> I'd really like to experiment with u1, and possibly buy the premium plan, but this is making it less appealing
[15:31] <autarch> are these problems new? maybe more people using it cause of the music store?
[15:35] <duanedesign> autarch: there has been a huge increase in the number of users since the release of 10.04
[15:35] <autarch> that makes sense
[15:35] <autarch> I guess this is the first LTS with the u1 service, right?
[15:35] <duanedesign> autarch: aside from a few bad days, like today, the speed problems have been getting better
[15:35] <autarch> well, I've been seeing it slow as mud for days, actually
[15:36] <autarch> well, my latest experiment started Saturday
[15:36] <autarch> but in the past it's been horribly slow transferring music I've purchased, basically every time I've bought music
[15:36] <duanedesign> I must confess I have been away from the computer for a couple days
[16:28] <doug_> hello?
[16:30] <duanedesign> hello doug_
[16:31] <duanedesign> has anyone seen Latex files causing syncdaemon to hit 100% CPU usage, trying to hash a file continuously?
[16:32] <doug_> i have been dragging files into my ubuntu one folder on my computer to sync them with the internet, but they don't seem to want to. can you help please?
[16:34] <duanedesign> doug_: could you please run the following command in a terminal: u1sdtool -s
[16:38] <doug_> ok. im a bit new to all this. what will it do? thanks
[16:43] <doug_> ive run it in a terminal and it just comes up with command not found.
[16:48] <doug_> hello?
[16:49] <duanedesign> hello
[16:49] <duanedesign> doug_: OK
[16:50] <doug_> it doesn't seem to recognise the command.
[16:50] <duanedesign> doug_: my bad the lucid version does not have that feature
[16:51] <doug_> no probs, is there another command i could use?
[16:51] <duanedesign> doug_: you can get the same info, but the command is a bit longer.
[16:51] <duanedesign> dbus-send --session --print-reply  --dest=com.ubuntuone.SyncDaemon --type=method_call /status com.ubuntuone.SyncDaemon.Status.current_status
[16:51] <duanedesign> If you could run that in a terminal and paste the output at http://paste.ubuntu.com
[16:54] <doug_> ok.
[16:55] <doug_> done
[16:58] <duanedesign> could you post the address it gives you
[16:58] <doug_> http://paste.ubuntu.com/438931/
[16:59] <duanedesign> doug_: looks like the command got messed up somewhere
[17:01] <doug_> oh yeah, this is more like it: http://paste.ubuntu.com/438934/
[17:01] <duanedesign> yep thats it :)
[17:01] <doug_> cool. so what does it all mean?
[17:02] <doug_> am i doomed?
[17:02] <duanedesign> doug_: ok looks good. At least in that its doing its thing
[17:03] <duanedesign> doug_: things are a bit slow right now. They are working on all kinds of improvments to help with the speed issues
[17:03] <doug_> oh right, so its ok?
[17:03] <duanedesign> i would expect things to start picking back up soon
[17:03] <doug_> great. i just wasn't sure, but can you confirm that anything i drop into my ubuntuone folder will be synced?
[17:04] <duanedesign> doug_: yes it will
[17:04] <doug_> that's great news. thanks very much for your help
[17:04] <duanedesign> doug_: when its slow like this it helps to leave the machine on if you can, say overnight,
[17:05] <doug_> will do
[17:05] <duanedesign> doug_: and feel free to come back bt tommorrow
[17:05] <duanedesign> by*
[17:05] <doug_> will do. cheers for that
[17:05] <duanedesign> doug_: and we will make sure everything is still cool
[17:05] <doug_> thanks
[17:38] <josephnexus> are there any plans for f-spot syncronization?
[17:45] <igorzolnikov> Hello! Tell me please terminal commands which i could use for working with Ubuntu one.
[17:46] <duanedesign> igorzolnikov: hello. you can find a lot of neat commands with 'man u1sdtool'
[17:46] <duanedesign> newer versions have a lot more options
[17:46] <igorzolnikov> OK. Thank you
[17:49]  * josephnexus would really benefit from seeing a public roadmap
[17:57] <igorzolnikov> Some my files don't want uploading in storage. How ask them in polite way to do that?
[17:58] <igorzolnikov> Could I use u1sdtool for that?
[17:58] <igorzolnikov> I put them in Ubuntu One folders on my Ubuntu 10.04
[17:59] <igorzolnikov> ... and can't see them in my storage and other compure.
[17:59] <igorzolnikov> ... computer.
[18:07] <igorzolnikov> u1sdtool --wait
[18:07] <igorzolnikov> Oops, an error ocurred:
[18:07] <igorzolnikov> Traceback (most recent call last):
[18:07] <igorzolnikov> Failure: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
[18:07] <igorzolnikov> What does it mean?
[18:08] <igorzolnikov> Ubuntu One Server doesn't work?
[18:22] <Chipaca> rodrigo_:  a question re the freedesktop spec for couch notes
[18:22] <Chipaca> I mean, http://www.freedesktop.org/wiki/Specifications/desktopcouch/note
[18:22] <Chipaca> right now it says content is html
[18:22] <Chipaca> but looking at couch, the content is in a proprietary format
[18:23] <Chipaca> which is not documented
[18:24] <Chipaca> rodrigo_: is that right?
[18:27] <Chipaca> rodrigo_: or am I just getting my tomboy and my couch mixed up due to too much poking at xslt?
[18:47] <johnny_007> here Can I ask questions about ubuntuone?
[18:49] <johnny_007> nobody's out there?
[18:50] <johnny_007> Can anyone help me? this is the first time that I use IRC...
[18:53] <johnny_007> ok, thanks for the help :( I own u....
[19:17] <rodrigo_> Chipaca, if you sync with tomboy, the notes are stored in xml
[19:17] <rodrigo_> Chipaca, in tomboy's xml
[20:00] <Chipaca> rodrigo_: so they're in tomboy's xml inside of couch?
[23:47] <Markus____> Hi, can anybody tell me how I can move files to a folder in ubuntu one?
[23:49] <mkarnicki> Markus____: what do you mean.. like copy paste?
[23:49] <Markus____> yes
[23:49] <mkarnicki> those files are somewhere under U1 folder ? or somewhere else?
[23:49] <mkarnicki> ok, basically how I got you: you can create a folder in Ubuntu One folder in your Home directory, and then paste those files over there.
[23:50] <Markus____> i will explain it: i have uploaded 2 files to ubuntu one. Now I have made 2 Folders and I would like to move the files there.
[23:50] <mkarnicki> Markus____: now tell me, what I got wrong ;)
[23:50] <mkarnicki> each file to first/second folder accordingly?
[23:50] <Markus____> yes
[23:51] <mkarnicki> FIY I'm just a regular user, but your question suprized me. hmm
[23:51] <mkarnicki> I'm not sure if the backend supports moving files as such. are they big?
[23:51] <Markus____> no only a few mb's
[23:51] <mkarnicki> most easy way would be to paste those files into ~/Ubuntu One/newFolder/somewherehere
[23:52] <mkarnicki> and delete them from ~/Ubuntu One/fromhere
[23:52] <mkarnicki> they will reupload that way, thoguh.
[23:52] <mkarnicki> *though
[23:52] <Markus____> you mean I have to upload them again
[23:52] <mkarnicki> I have no better idea :_: maybe some1 else will
[23:53] <mkarnicki> but it's pretty late, UK's U1 team is already asleep
[23:53] <Markus____> ok it is doen't matter
[23:53] <mkarnicki> and I think it's they who cover the most answers
[23:53] <Markus____> thank you :)
[23:53] <mkarnicki> no problem Markus____