/srv/irclogs.ubuntu.com/2010/06/01/#ubuntu-bugs.txt

eaccentiwhat's the main difference between bugsquads and ubuntu testing team?00:06
micahgeaccenti: testing tests, bugsquad is to help triage bugs00:24
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arandI've just reported Bug #588076 and sent it upstream, would anyone mind to mark it as triaged (and whatever priority is policy for ftbfs, if you like), since it's pretty much clear I think.01:32
ubot2Launchpad bug 588076 in rhythmbox (Ubuntu) (and 1 other project) "[FTBFS] rhythmbox tries to define "pause", which is already used by unistd.h (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58807601:32
micahgarand: which version FTBFSs?01:35
micahgs/FTBFSs/FTBFS/01:36
arandmicahg: current in maverick 0.12.8-0ubuntu401:39
micahgarand: so you did a local rebuild?01:39
arandmicahg: apt-get source and pbuilder.01:39
micahgarand: k, I would suggest adding information about which compilers were used to the upstream bug as that can affect how/when they decide to fix issues01:40
arandmicahg: ok01:41
micahgarand: also attaching a patch that works helps as wel01:42
micahg*well01:42
arandmicahg: Is actually renaming the variable in the RB-source a sane thing to do in this case?01:42
micahgarand: idk, not familiar with the package, maybe make the patch, pastebin, and ask in #ubuntu-devel01:43
arandmicahg: Ok01:44
micahgarand: I'll mark High -> Triaged since it's in main01:45
arandmicahg: cheers01:45
micahgarand: seb will probably drop the priority in the morning, but we'll see :)01:47
ddecatorbdmurray: jcastro: ogasawara: just got an email saying my -control membership is about to expire. could one of you please extend it? my lp id is ddecator. thanks :)05:43
ogasawaraddecator: I've extended it for another year.  Thanks.06:03
ddecatorthanks ogasawara, i appreciate it07:20
BUGabundo_remoteoh look,marshmallows \w/08:51
procherkhi all09:14
procherkRussian speakers are?09:14
procherkplease help me with ubuntu server: sudo apt-get install * don't work09:14
vish!ru | procherk09:15
procherkE: Could not find package *09:15
ubot2procherk: Пожалуйста посетите #ubuntu-ru для получения помощи на русском языке  / Pozhalujsta posetite #ubuntu-ru dlya polucheniya pomoshi na russkom yazyke09:15
procherkthanks09:15
procherkgo to ubuntu-ru ))09:15
procherkbe happy09:15
vishprocherk: here we discuss about bug triaging , for help the #ubuntu-ru or #ubuntu can be used09:16
vishthose are the support channels09:16
procherkok09:16
stentenCan someone explain to me why I can't edit the Tag line anymore in Bug #585734?09:43
ubot2Launchpad bug 585734 in linux (Ubuntu) "[865g] X locks up solid with HD thrashing (affects: 1) (heat: 8)" [Undecided,Incomplete] https://launchpad.net/bugs/58573409:43
vishstenten: click the yellow "pencil" icon , it allows you to edit the tags09:44
vishseems to be working for me09:44
stentenvish: I don't get the yellow pencil icon anymore :(09:45
vishstenten: hmm , are you logged in?09:45
stentenI'm gonna try restarting my browser....09:45
stentenvish: Yes I'm logged in and no restarting my browser doesn't fix it.09:46
vishstenten: weird , you can log a bug in "malone" saying that it does not allow you to edit , with a screenshot of the browser09:47
xteejxHey guys. Does anyone have Bug Control type access for the "Ubuntu Website Product" project? Ref bug 585940. IMO this needs changing asap, so either High or Critical should be set13:34
ubot2Launchpad bug 585940 in ubuntu-website "Text reads "not recommended" for 64-bit (affects: 27) (heat: 136)" [Wishlist,Triaged] https://launchpad.net/bugs/58594013:34
bencrisfordafternoon everybody13:40
xteejxhey ben :)13:41
BUGabundo_remotehey bencrisford13:43
xteejxBUGabundo_remote: He fell asleep lol13:45
vishxteejx: website is the upstream task , and only the concerned devs/team has that access ..13:45
vishxteejx: cjohnston is among them ;)13:45
xteejxvish: Oh right ok, was hoping one of the guys here could nudge this as it does seem a really easy bug to fix, but the wording is a bit ermm.... silly?13:46
xteejxafk13:47
joumetalIs bug #461424 about webkit or perhaps X?15:06
ubot2Launchpad bug 461424 in epiphany-browser (Ubuntu) (and 1 other project) "mouse "trapped" no clicks even outside of window possible (affects: 3) (heat: 16)" [Low,Triaged] https://launchpad.net/bugs/46142415:06
edakiriWith what program can I click on a window or X Windows element to identify it?15:59
greg-gedakiri: https://wiki.ubuntu.com/Bugs/FindRightPackage#Any16:01
edakirithanks, that is what i sought16:03
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bcurtiswxpedro_: what else has to be done with the switch off of bugsquad-mentorship for mentors?16:13
pedro_bcurtiswx, switch off for mentors? we didn't switch off anything16:14
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bcurtiswxpedro_: the mentors aren't admins anymore on bugsquad-mentorship, where'd that move to?16:15
pedro_bcurtiswx, if you say it for the membership status change from admin to regular users is because we set up a Mentors admin team to deal with the tasks of assigning students to the mentors and keep track of those16:15
bcurtiswxpedro_: thanks for reading my mind ;)16:16
nigelbpedro_: oh yeah, I had volunteered to help admister the mentorship program.  What should I be doing?16:16
bcurtiswxpedro_: should we all be back on the mentors admin team by now?16:16
pedro_bcurtiswx, that way the mentors don't need to worry about anything more than doing their work helping the new students, the admin team take care of the rest16:16
xelistermany bugs in KDE apps, like in kmail, are set to invalid because they are kde's fault16:16
bcurtiswxpedro_: Ah, OK I understand now.  Who is on this mentors admin team?16:17
xelisterhow are we sure it's not fault of the extra cra^H nice-gimmicks added by ubuntu that are causing the problems? like nopomuku, akonadi etc?16:17
pedro_bcurtiswx, nigelb we're going to be assigning students to mentors shortly, i've contacted all the people waiting for a mentor and I've received a few emails already16:17
pedro_the list of admins is listed here: https://wiki.ubuntu.com/BugSquad/Mentors/AdminList16:17
pedro_and the list of available students here: https://wiki.ubuntu.com/BugSquad/Mentors/Students16:18
pedro_though I just created the last one today, i'm still waiting for more responses and We'll be keeping that list up2date16:18
nigelbpedro_: yeah, I had volunteered to help out as admin :)16:18
bcurtiswxpedro_: same here, but i don't think we'll need that many admins, so i'll abstain for now until you need more mentor admins16:19
bcurtiswxpedro_: of course mentoring i'm still very happy to do :)16:19
pedro_the idea was  to be able to cover all the timezones with the admin team16:19
pedro_that's why we have 5 people there already16:19
nigelboh, I see vish is already there for asia.  Rocking.  I'll probably just sign on as mentor then :)16:20
bcurtiswxpedro_: awesome then.  Great work! hopefully next UDS i can get some canonical support and join the discussions16:21
pedro_Please stay tune though because we're going to be contacting mentors shortly, the list of proposed members (students) on the mentorship team is huge so i hope to have more replies of those soon ;-)16:22
pedro_bcurtiswx, thanks!16:22
pedro_btw make sure to keep your data updated on the Mentors page https://wiki.ubuntu.com/BugSquad/Mentors16:23
pedro_timezone, area of interest, etc16:23
pedro_s/timezone/times available16:23
bcurtiswxpedro_: yup, mine is still acurate :)16:23
pedro_\o/16:23
edakirixelister: those things (nepomuk, akonadi) are standard part of KDE4 and not added by Ubuntu.16:24
bcurtiswxo_ o| o_ o| <--- bowing down to you ;)16:24
edakirixelister: things added by Ubuntu include: 'Software Sources', Software Center, a language package manager, and apport16:25
xelisteredakiri: then it should be Ubuntu's responsiblity to humanity to remove totally useless VISTA-imitating bull, like nepomuk and virtuososomething from it16:25
xelisterright now Im strugling to use kmail without it hanging each 30 seconds. And failing16:26
edakirixelister: see http://trinity.pearsoncomputing.net/16:26
xelisterinteresting16:27
xelisterbtw, why ubuntu defaults to this 3d rendered desktop? that was "cool" for around first 15 minutes. 2 years ago.16:28
xelisterI wouldn't list all this problems in useless software,  if it would not slow down a reasonable computer (2x2GHz, 2 GB ram) to crawl16:29
xelisternvidia binary driver. Neposomething was eating most cpu and ram16:29
aburchMy Netbook with 1x1.6(?) GHz and 1 GB RAM is happy with KDE4.16:29
xelisternot everyone has your laptop16:30
xelisterkmail is hanging. again.16:31
aburchNot everybody has your "reasonable computer" either...16:31
nigelbxelister: report a bug to kde?16:31
nigelbI think the kubuntu folks like the bug reported directly upstream... maco ?16:32
macoyep16:32
xelisternigelb: they said its probably fault of n00b packaging16:32
macoif its a packaging problem it goes in lp16:32
macobut if its a software problem, bugs.kde.org16:32
xelisterwell or to put it nicer, problem with all the stuff added/changed/meh by distro, especially ubuntu16:32
maconepomukservicestub16:32
* xelister dreams of a world where nepomukservicestub would be actually a stub. { }16:33
edakirinigelb: the bugs in KDE have been there since KDE4.  I reported a bug in Konqueror which was a duplicate and has been there for about a decade or more.16:33
maconepomuk and virtuoso are main parts of teh kde desktop. not something kubuntu just adds in16:34
xelisteroh, so it's almost as old as ubuntu's "cliboard doesnt work after source is closed" bug16:34
macoedakiri: theyre just keeping pace with firefox!16:34
maco:P16:34
edakirixelister: we continue in #ubuntu-offtopic? or #Ubuntu?16:34
edakiriThis is more a general issue about quantity of bugs and general reliability than about specific ones.16:35
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PrototypeX29Ahi17:17
vishnigelb: wanna be admin in the mentors too?  seems like your plate is quite empty ;p17:17
nigelbvish: No thanks ;) I'll mentor someone instead17:19
vishpedro_: i was considering sorting the mentors table, in the wiki according to UTC time rather name of mentors , would probably be easier to figure out when assigning students17:20
pedro_vish, sounds good to me ;-)17:23
pedro_m we need to contact the mentors with empty times available17:23
vishon it17:24
pedro_vish, thanks!17:25
vishmaybe those mentors are available always ? ;p17:25
vishmentorbots ;)17:25
vishnp.17:26
pedro_lol17:29
qensecharlie-tca: <https://edge.launchpad.net/~adriangoodyer> fits nicely in your mentoring time-slot. Would you be willing to accept him as your mentor?17:31
qensestudent17:31
charlie-tcasure17:38
* nigelb cheers for micahg :)17:43
micahgnigelb: ??17:43
nigelbmicahg: desktop team meeting :)17:43
micahgmaybe I should sit in there...17:44
nigelbyep you should :)17:45
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vishhggdh: hi , is 11:00 - 06:00 UTC  , the right time available listed : https://wiki.ubuntu.com/BugSquad/Mentors  ?17:57
hggdhvish: let me translate it to local time ;-)17:58
vishhehe ;)17:58
charlie-tcaDoes seem like a lot of hours, huh?18:00
hggdhvish: this was valid while I was traveling; since now I do not travel as much, let's change it to 1300-23:5918:01
hggdhcharlie-tca: it *was*, but I did not sleep much while traveling18:01
hggdhwhich, BTW, was hell, since I was *always* traveling18:01
charlie-tcaheh, pretty close to none...18:01
hggdhyup18:02
charlie-tcaI hate that schedule18:02
vishhggdh: cool , i'll update that ;)18:02
hggdhvish: thank you18:02
hggdhI forgot to update it myself...18:02
vishnp.18:04
vishcrimsun , JFo , maco , mrand , sbeattie , txwikinger : Hi , could you update your "time available" in the mentors wiki : https://wiki.ubuntu.com/BugSquad/Mentors  ?  no need to worry about the table order , you can just update the time18:09
charlie-tcavish: nice work18:11
vishthanks :)18:11
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genuxlo all.. I am new to triage and was wondering how would you triage this bug ?20:03
genuxhttps://bugs.launchpad.net/ubuntu/+source/qemu-kvm/+bug/58829320:03
ubot2Launchpad bug 588293 in qemu-kvm (Ubuntu) "Memory leak (affects: 1) (heat: 6)" [Undecided,New]20:03
genuxor this bug20:04
genuxhttps://bugs.launchpad.net/ubuntu/+source/firefox/+bug/58810720:04
ubot2Launchpad bug 588107 in firefox (Ubuntu) "Firefox crashes while maximizing youtube video (affects: 1) (heat: 6)" [Undecided,New]20:04
genuxbecause that one has files attached to it ?20:05
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charlie-tcagenux: looking at your wiki page, can I list your availability for mentoring as 5-9 pm UTC ?20:27
genuxcharlie-tca:I would say that I am availabile from 7-9 UTC.20:30
micahggenux: I'd be happy to chat with you about Firefox bug triage in about 7-8 hrs20:30
genuxmicahg: thanks for the offer, for me that would be 5am UTC :(..20:31
micahggenux: you can try to catch me around 13:00 UTC if you want20:32
genuxmicahg: great thanks :). shall try and see if you are around then :).20:33
micahggenux: k20:33
charlie-tcagenii: Great! thanks20:37
genuxthanks charlie-tca, just got the email about the approved for a mentor :)20:45
charlie-tcaWe are working on it... no problem20:45
zushttp://pastebin.com/x2FCHAVg i get this when i try to search for anything in kpackagekit it told me to rreport the bug....i dont think its so much a bug as something i did or didnt do. can some one help me please20:59
zusso i found that some one reported the same thing and its marked confirmed, but i dont see where how i can fix this readin the  thread it appears to have been an issue before 10.04 was released.... but i am on 10.0421:26
charlie-tcazus: if it is the same exact bug, just comment on the existing bug that it also is in 10.04, and if the triager asked for any further information, try to supply it.21:28
charlie-tcaBugs marked confirmed mean someone else also has it, or there is enough information to determine it is indeed a bug. there may not be a known workaround for it, though.21:29
zuscharlie-tca,  i will, i was fine untill i added a ppa for ktorrent 4 then when i decided to look for it i got the error.21:30
charlie-tcaheh, yeah, the dangers of ppa's sometimes21:31
micahgzus: ppa-purge is nice21:32
zusmicahg,  i didnt know of a command,...then what of ktorrent 4.0?21:32
micahgzus: oh, I thought you wanted to roll back from a PPA21:33
zusmicahg,  if it correct my problem and allows me to keep kt4.0 :)21:34
micahgzus: did you end up with everything in a PPA instead of a few things?21:34
zusmicahg, how do i find that out?21:35
micahgzus: let's go back, what's the bug?21:36
zusi dotn know if it's something i did or didnt do.21:36
zushttp://pastebin.com/x2FCHAVg is my paste bin, also this is the page i found https://bugs.launchpad.net/ubuntu/+source/packagekit/+bug/56956421:36
ubot2Launchpad bug 569564 in packagekit (Ubuntu) "KPackageKit error when searching for packages (affects: 2) (heat: 6)" [Undecided,Confirmed]21:36
zusim  commenting on it now as mentioned earlier.21:37
micahgzus: seems to be a bug in packagekit, I can't look more into it right, now, but I would suggest subscribing and marking as affects you21:38
micahgzus: no comment is needed21:38
zusi did, mark as affecting me... well as a memeber of the bug squad (new in fact) what can i do with this at this point? to help out21:40
micahgzus: check upstream ( I don't know offhand what that is for packagekit)  and see if there's a similar bug21:41
zusthank you21:42
micahgzus: you can also check the debian changelog in unstable and see if they've fixed it or if they have a bug as well21:42
zusis there a link to the debian unstable logs?21:43
hggdhzus: http://packages.debian.org21:47
zushggdh,  thank you21:48
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xomphallo, got some issues with fastcgi daemon failing which is part of php-cgi. I never had this issue in ubuntu 8.0.4 but recently I did a fresh install of 10.04 and now randomly the process dies and I'm having to login via ssh (as this is my VPS) and starting it all again with /usr/bin/spawn-fcgi -a 127.0.0.1 -p 9000 -u www-data -g www-data -f /usr/bin/php5-cgi -P /var/run/fastcgi-php.pid22:30
xompI was instructed to mention this via a bug report and was given a link and this channel22:31
BUGabundoxomp: please refer to #ubuntu22:31
BUGabundothis channel is meant for bug triage teams22:31
BUGabundothanks for help making Ubuntu better22:31
micahgBUGabundo: user is asking for help in making a report22:31
BUGabundotoo late22:32
BUGabundohe is gone22:32
micahgBUGabundo: still online22:32
BUGabundo(2010-06-01 22:32:00) xomp left the room ("Leaving").22:32
xompI can't seem to figure out how to make this bug report. Seems the instructions rely completely on someone with a desktop, I only have SSH access as it's headless.22:40
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yofelxomp: you can use 'apport-cli' if you just have a terminal22:41
charlie-tcaxomp: does the unit you ssh from have the desktop?22:41
xompcharlie-tca, nyet, it's a VPS22:42
xompyofel, ok, I shall try22:42
charlie-tcaThen you can file manually. Start with this part - https://help.ubuntu.com/community/ReportingBugs#Filing%20bugs%20at%20Launchpad.net22:43
charlie-tcaBe sure to include the information under "Writing a useful report" though.22:43
xompI just came from there charlie-tca22:43
charlie-tcajust a minute, please22:44
xompI have an account22:44
xompI'm suprised anyone uses this tbh, it seems a bit over complicated.22:44
xompalmost like getting a permit at your county office to have a building addon to your house :)22:45
xompor doing your taxes22:45
charlie-tcashould be  http://bugs.launchpad.net/ubuntu/+source/cgiwrap/+filebug?no-redirect22:46
charlie-tcaLets you file it directly in launchpad22:46
xompgreat thanks!22:46
charlie-tcaYou are welcome22:46
charlie-tcaand, yes, it should be the cgiwrap package22:47
charlie-tcaoh-oh22:47
charlie-tcathat package doesn't exist in 10.0422:47
xomp#226841 Please sync cgiwrap 3.9-3.2 (universe) from Debian unstable (main). ?22:48
charlie-tcaGave you the wrong package22:49
charlie-tcathey changed it for 10.04 to    http://bugs.launchpad.net/ubuntu/+source/libapache-mod-fastcgi/+filebug?no-redirect22:50
BUGabundocharlie-tca: you can file it from the console directly22:50
charlie-tcaapparently cgiwrap is included in the libapache file now22:50
BUGabundoif x-www is set22:50
xompcharlie-tca, does it matter that I use nginx and not apache?22:50
BUGabundoI've done it twice in the past22:50
BUGabundowhen X broke22:50
charlie-tcaxomp: nope. A triager will fix it if it is wrong22:51
xompok22:51
charlie-tcaBUGabundo: what is the command?22:51
BUGabundoapport-cli ?22:51
BUGabundo:)22:51
BUGabundoit will launch a browser22:51
BUGabundoand it can very well be lynx22:52
BUGabundoif set22:52
xompI can't seem to get this "No, I need to report a new bug" button  to work lol22:52
charlie-tcaMight be slow22:52
charlie-tcaBUGabundo: I thought that was an offline collection of data only22:52
BUGabundono22:53
BUGabundoapport can send it over lynxs22:53
charlie-tcaThanks22:53
BUGabundoor at least it did a cycle ago22:53
charlie-tcaI will file that tip in my tips to report bugs file22:53
yofelit should, but LP doesn't work with at least w3m anymore, not sure about lynx22:53
BUGabundoorly?22:53
BUGabundowhen was that?22:53
yofelsomething about the referrers22:53
BUGabundobah22:54
BUGabundoFIXIT22:54
charlie-tca:-(22:54
arandI've got it working with elinks as of last22:54
arandBUGabundo: Exactly, YOU, FIXIT :þ22:54
xompcharlie-tca, seems that website hates IE, switched to FF and it works.22:54
charlie-tcaI still like filing directly, but I normally get way more attachments than they can use22:55
BUGabundoLOLOLOL xomp22:55
micahgxomp: there are a few bugs for IE in malone, feel free to file one22:55
charlie-tcaxomp: Makes sense in a weird sort of way ;-)22:55
BUGabundousing IE on Ubuntu sites :)22:55
BUGabundoor rather... canonical22:55
micahgcharlie-tca: only so far as MS doesn't follow standards22:55
xompok, it says I have submitted the bug, no idea what to expect from this.22:55
xompBUGabundo, I don't use linux at home, only OS X and Win7 :)22:55
charlie-tcaIt should give you a final look then. That is the actual report22:56
xompI only use linux if there is no other option heh22:56
xompcharlie-tca, https://bugs.launchpad.net/ubuntu/+source/libapache-mod-fastcgi/+bug/58850622:56
ubot2Launchpad bug 588506 in libapache-mod-fastcgi (Ubuntu) "fastcgi daemon failing (affects: 1)" [Undecided,New]22:56
xompyay it worked!22:56
* BUGabundo adds xomp to /ignore :p22:56
charlie-tcaSomeone will triage it, and probably ask you some questions about it. then it will go to the developers to try and get it fixed22:56
xompcool, many thanks!22:57
xompwill they be contacting me via email?22:57
yofelyou'll get a mail if someone changes something on the bug or comments on it22:57
charlie-tcaYou will get an email, yes22:57
xompok cool, thanks for all your help :)22:57
xompnow to find a temporary fix22:58
charlie-tcaIs there any log that shows the bug?22:58
yofel(First one from me I guess as I just tagged the bug)22:58
xompbecause I have 5 websits running off this installation lol22:58
charlie-tcaIt would be good to attach that log if you can22:58
xompcharlie-tca, which log would I attach?22:58
micahgxomp: you can subscribe to bug 500015 if you're interested22:58
ubot2Launchpad bug 500015 in malone "IE js error in filebug (affects: 1) (dups: 1) (heat: 18)" [High,Triaged] https://launchpad.net/bugs/50001522:58
charlie-tcaDoes it show up in any?22:58
xompcharlie-tca, connect() failed (111: Connection refused) is in my nginx log files22:59
xompwhich is what they seem to think is related to it dying but I'm not sure I understand it all23:00
charlie-tcaIf there is nothing private in it, you can attach that one23:00
xompok, it's pretty large heh23:00
xompfor what it's worth http://pastebin.com/4r8vg9Xq <- think I should include this in my bug report?23:01
BUGabundoyou should be able to use apport-collect from your box to attach all logs23:04
BUGabundoright guys?23:04
charlie-tcagood point, BUGabundo23:05
charlie-tcaxomp: instead of guessing what is needed, just use 'apport-collect 588506' and it should automatically attach the logs23:06
xompcharlie-tca, I may have to apt-get install that, what's the package name?23:06
BUGabundohttps://bugs.launchpad.net/bugs/316272 autch... FIGHT23:06
ubot2Launchpad bug 316272 in launchpad-registry "launchpad should verify gmail or DomainKeys authenticators (affects: 1) (heat: 22)" [Low,In progress]23:06
charlie-tcawon't work in terminal only install23:06
xompcharlie-tca, ?? not sure what you mean.23:08
xomp-bash: apport-collect: command not found23:08
xompI can't apt-get install apport or something?23:08
charlie-tcaI'm looking23:09
yofelyou should, it should be part of apport afaik23:09
arandapport-cli ?23:09
charlie-tcayup, apt-get install apport23:09
xompah great!23:09
xompok charlie-tca I'm taking your suggestion and doing apport-collect 58850623:10
BUGabundohumm won't go23:10
BUGabundohe needs more stuff23:10
charlie-tcathanks, xomp23:10
BUGabundothe launchpad lib23:10
micahgxomp: I'm moving the bug to php5 as that's what builds php5-cgi23:10
xompmicahg, ok, no idea what that means but thanks for letting me know heh23:10
charlie-tcaSee, someone smarter than me will help with it.23:11
xomphehe you do good charlie-tca :)23:11
micahgxomp: the package you put it in is in multiverse so it likely doesn't have someone looking after it like php5 :), so while charlie-tca was right in that someone would triage it, it was more likely to come later rather than sooner, php5 is looked after by the server team, so it would probably either go there or spawn-fcgi, but I don't know enough about fcgi to make that call :)23:12
xompoh hah thanks micahg :D23:13
BUGabundohttps://bugs.edge.launchpad.net/ubuntu/+source/apport/+bug/58851223:16
ubot2Launchpad bug 588512 in apport (Ubuntu) "apport tags as unity (affects: 1)" [Undecided,New]23:16
xomp:)23:18

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