| adam__ | is the lack of notes etc. support just a chrome related issue, or actual ubuntu one issue? | 00:44 |
|---|---|---|
| dobey | adam__: can you clarify what your issue is? | 00:44 |
| adam__ | Our Notes, Contacts and Bookmarks database is not responding at the moment. Don't worry. This is a temporary problem and your data is secure. We have been alerted of the issue and will resolve it promptly. You can also chat with us directly to get the latest information on the issue. | 00:45 |
| adam__ | That's exactly what it tells me on the dashboard | 00:45 |
| dobey | that likely has nothing to do with chrome then, and is probably an issue with the server side that is happening at the moment | 00:47 |
| adam__ | okay fine by me - | 00:47 |
| === cpg is now known as cpg|brb | ||
| Toph | ? | 03:23 |
| === cpg|brb is now known as cpg | ||
| === cpg is now known as cpg|biab | ||
| === cpg|biab is now known as cpg | ||
| Elvis | hey there | 08:59 |
| Elvis | any of the developers on? | 09:01 |
| Elvis | if anyone is on later, I have a problem with 2 files not being synced to the server properly | 09:26 |
| Elvis | and could use some help fixing the problem or gathering the necessary info for a bug report | 09:27 |
| duanedesign | hello Elvis | 09:30 |
| Elvis | hey duanedesign | 09:32 |
| duanedesign | Elvis: sync performance is slow right now. | 09:33 |
| Elvis | yeah, so I've read | 09:34 |
| duanedesign | :/ | 09:34 |
| Elvis | although the client reported synchronization as being complete | 09:34 |
| Elvis | while a certain file on my laptop is still not on the server, not even as 'uploading' | 09:34 |
| Elvis | on my desktop I have the same file, including another one which is also not syncing | 09:35 |
| duanedesign | Elvis: you can look at : u1sdtool --waiting-content | 09:35 |
| Elvis | duanedesign: that gives me empty output | 09:35 |
| rye | Elvis, that's bug #575817 | 09:36 |
| ubot4 | Launchpad bug 575817 in ubuntuone-client (Ubuntu) (and 3 other projects) "Interrupted upload is not retried (affects: 98) (dups: 5) (heat: 498)" [High,Triaged] https://launchpad.net/bugs/575817 | 09:36 |
| Elvis | rye: I' | 09:37 |
| Elvis | ll have a look | 09:37 |
| Elvis | rye: it still seems like a different issue | 09:37 |
| Elvis | rye: since it is not shown as 'uploading' | 09:38 |
| Elvis | rye: on the server, it is not shown at all | 09:38 |
| rye | Elvis, when the file is being uploaded the disconnect causes syncdaemon to _skip_ this file and it _thinks_ that synchronization is completed | 09:38 |
| duanedesign | restarting the syncdaemon should fix that | 09:39 |
| rye | nessita has already committed the branch and the client side fix wil be available as SRU | 09:39 |
| duanedesign | I had a file i put in my U1 folder yesterday. It wasnt showing up just like Elvis | 09:39 |
| duanedesign | I ran u1sdtool -q; u1sdtool -c and now it shows up when I do u1sdtool --waiting-content | 09:40 |
| Elvis | rye: good to hear that | 09:40 |
| Elvis | duanedesign: I am trying that now, curious about the result | 09:40 |
| rye | duanedesign, Elvis there is a bug for nautilus extension not showing status properly - bug #585953 | 09:41 |
| Elvis | duanedesign: it shows up in waiting-content now, together with some other files | 09:41 |
| ubot4 | Launchpad bug 585953 in ubuntuone-client "UploadFinished signal is emitted for failed uploads (affects: 1) (heat: 6)" [High,Confirmed] https://launchpad.net/bugs/585953 | 09:41 |
| duanedesign | thanks rye | 09:42 |
| duanedesign | rye: is their a current report about removing a computer in Ubuntu ONe Preferences. Then when relaunching U1 the browser does not open to add computer. | 09:42 |
| Elvis | thanks | 09:43 |
| rye | duanedesign, hm, so the Ubuntu One token is still available in seahorse?.. | 09:43 |
| duanedesign | rye: let me test it. It is a bug report | 09:44 |
| Elvis | by the way, was there an issue (feature request) already about showing a list of conflicts somewhere, somehow? | 09:47 |
| Elvis | instead of having to locate the conflict files manually | 09:48 |
| === cpg is now known as cpg|away | ||
| rye | Elvis, hm, i don't remember seeing such kind of request but the idea makes perfect sense | 10:15 |
| gio__ | hi fecundobatista | 11:01 |
| gio__ | I discovered that part of my isse was the kernel | 11:01 |
| gio__ | I use 2.6.34-5 on lucid, it seems to stop desktopcouch | 11:02 |
| gio__ | wit 2.6.34-4 it start | 11:02 |
| gio__ | but with u1sdtool -s | 11:02 |
| gio__ | I see "processing queues" | 11:02 |
| gio__ | and u1sdtool --current-transfers | 11:03 |
| gio__ | say me 0 up and 0 downloads | 11:03 |
| gio__ | I'm waiting for about 1 hour | 11:04 |
| gio__ | it seems is similar to https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/575817 | 11:12 |
| ubot4 | Launchpad bug 575817 in ubuntuone-client (Ubuntu) (and 3 other projects) "Interrupted upload is not retried (affects: 99) (dups: 5) (heat: 502)" [High,Triaged] | 11:12 |
| gio__ | but I have queues: WORKING_ON_BOTH | 11:12 |
| rye | gio__, you are experiencing a very slow upload performance. This is server-side issue and coupled with the bug you mentioned this is extremely hard to make the file sync now. We are going to update the system today so that the sync speed will return back to fast | 11:13 |
| gio__ | oh, thanks | 11:14 |
| gio__ | should I update ubuntuone client to the 1.3 in unstalbe ppa? | 11:14 |
| rye | gio__, hm, regarding 1.3 - not sure yet, since the server-side performance will prevent any client performance improvements from being noticed. We will post identi.ca notice on http://identi.ca/ubuntuone once the update is completed | 11:16 |
| rye | gio__, re couchdb and kernel versions - could you please provide more info on that ? | 11:16 |
| gio__ | well, today I use 2.6.34-4. Version 2.6.34-5 seems to break couchdb | 11:17 |
| gio__ | dpkg -l | grep couch ii couchdb-bin 0.10.0-1ubuntu2 RESTful document oriented database, programs ii desktopcouch 0.6.4-0ubuntu3 A Desktop CouchDB instance ii desktopcouch-tools 0.6.4-0ubuntu3 Desktop CouchDB tools ii evolution-couchdb | 11:17 |
| gio__ | oh... I post it on pastebin | 11:17 |
| gio__ | just a second | 11:18 |
| gio__ | http://pastebin.com/raw.php?i=4NZhrPZ6 | 11:18 |
| gio__ | (bindwood is installed but disabled) | 11:19 |
| gio__ | last, but important: i use 2.6.34-4 on Lucid, not maverick | 11:20 |
| gio__ | On another pc I use 2.6.32-22 but the issue is still here | 11:27 |
| rye | gio__, how does couchdb break in this case? (updating maverick installation to see whether that can be reproduced there) | 11:30 |
| gio__ | well, I purged 2.6.34-5, yesterday. Simply, desktopcouch doesn't start on that kernel. But I've not log here. | 11:31 |
| rye | gio, yup, confirming that desktopcouch-service cannot find the port for couchdb | 11:53 |
| rye | in maverick | 11:53 |
| gio | @rye: excuse me, my internet connection dropped :) | 11:53 |
| gio | oh yes, now I remember this was the error | 11:53 |
| tom-ubuntu | hello... anybody here ? | 12:20 |
| rye | tom-ubuntu, yes | 12:21 |
| tom-ubuntu | hey, sorry.. family issues... I was away from keyboard | 12:54 |
| Elvis | rye: was afk, but about the idea of conflict overview | 12:55 |
| Elvis | rye: shall i file it as a feature request then? | 12:55 |
| tom-ubuntu | is there a general problem with ubuntuone syncronization process ? | 12:55 |
| Elvis | tom-ubuntu: yes there is | 12:56 |
| rye | Elvis, i think that would be good - to file the feature request | 12:56 |
| rye | tom-ubuntu, yes | 12:56 |
| Elvis | rye: same procedure as filing a bug on launchpad? | 12:57 |
| tom-ubuntu | ok, I am relieved to hear that. | 12:57 |
| Elvis | tom-ubuntu: you can check the link on top of this screen for that | 12:57 |
| tom-ubuntu | I spent couple hours yesterday night to find what my problem was. | 12:57 |
| Elvis | tom-ubuntu: https://wiki.ubuntu.com/UbuntuOne/Status | 12:58 |
| tom-ubuntu | yeah I am on that page now.. found out that link seconds before you mentioned it.. | 12:58 |
| tom-ubuntu | I miss cloud icon on my taskbar. I havent seen that icon since upgrade to 10.4 LTS | 12:59 |
| tom-ubuntu | btw, tomboy notes syncronizes with no problem.. | 13:00 |
| gio | @tom: icon was removed in Lucid | 13:00 |
| tom-ubuntu | ah.. I see | 13:00 |
| tom-ubuntu | thanks for the information.. bye now... | 13:03 |
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| CardinalFang | statik, j0! If you have time, please put couchdb 0.11 in your PPA. | 13:54 |
| === Wolf is now known as Guest70655 | ||
| CardinalFang | rye, so maverick and desktopcouch? | 14:12 |
| rye | CardinalFang, yes, - it cannot find port | 14:12 |
| rye | CardinalFang, do you need access to maverick vm to see how it breaks ? | 14:13 |
| CardinalFang | rye, I'm using Maverick on all my machines. | 14:13 |
| rye | CardinalFang, wow | 14:13 |
| CardinalFang | I'm restarting everything. | 14:13 |
| CardinalFang | rye, it works for me, so far. | 14:15 |
| CardinalFang | rye, my updates are 1 day old. I'm updating to see if anything breaks now. | 14:15 |
| rye | CardinalFang, ok, rebooting and re-testing | 14:15 |
| Guest70655 | hi @ all! Does the cloud work? I installed a new 10.04 since 2 days I just got 1 .pdf file and all (empty) folders. there are small files to and I can't see any traffic and the client get often disconnected automatically. I even tried to re-add this computer, but nothing happens =( | 14:19 |
| Elvis | Guest70655: currently file sync is extremely slow (see link on top of this page) | 14:36 |
| Elvis | Guest70655: so the problem you're describing is normal -at the moment- | 14:37 |
| === teknico is now known as teknico_away | ||
| rye | CardinalFang, RuntimeError: Can not find port of couchdb. | 14:42 |
| CardinalFang | rye, Hrm. | 14:42 |
| CardinalFang | rye, send me your log files, please. | 14:52 |
| === teknico_away is now known as teknico | ||
| === Wolf is now known as Guest12073 | ||
| benpu | hello... i actually tried to sync some files with ubuntu one... but i didn't have success an so want to remove my account at ubuntu one... i canceled my subscribe of ubuntu one but still can lg in at web interface... is there a chance to remove my account?? thank you... sorry for my bad english | 16:39 |
| benste | alecu: I was advised to contact you yesterday - because I can't get 2 of my songs within ubuntu one - are you available ? | 17:12 |
| alecu | hi benste, would you mind telling me the song name and album? | 17:13 |
| benste | alecu: 1. In A Moment Like This (Eurovision 2010 - Denmark) - Chanée & N'evergreen | 17:13 |
| benste | Eurovision Song Contest 2010 | 17:13 |
| benste | 2. Butterflies (Eurovision 2010 - Belarus) - 3+2 | 17:13 |
| benste | Eurovision Song Contest 2010 | 17:13 |
| benste | first one might have problems with & and the 2nd with + | 17:14 |
| benste | that's the only reason I could think of | 17:14 |
| benste | alecu: btw. all other 37 songs from this album where in the cloud right away | 17:14 |
| alecu | benste, ok, cool. I'm on a meeting right now; I'll take a look in the server logs when this finishes. thanks for the info. | 17:16 |
| benste | thx for taking care of this - btw. I've sended a mail to 7digital yesterday but didn't get a real response yet | 17:17 |
| benste | their auto reply suggested to log in online and try the "locker" and enable the songs again | 17:17 |
| benste | but I woun't go on disturbing you - should I stay online in this channel for your later feedback | 17:18 |
| benste | ? | 17:18 |
| benste | alecu: | 17:18 |
| benste | ? | 17:18 |
| alecu | benste, yes, that's 7d canned response, but the locker works differently when used from ubuntuone, so it does not apply. | 17:21 |
| alecu | yes, please stay online, or ping me tomorrow. | 17:22 |
| benste | I'll sty online - guess you're not CET right ? | 17:22 |
| benste | guess I'll stay in this channel ~ next 2 h but might take some time to respond | 17:23 |
| benste | sry sty = stay | 17:23 |
| apachelogger | verterok: any news on getting kwallet support into syncdaemon? ... also I noticed that deskto-couch fails to start without gnome-keyring around | 17:48 |
| apachelogger | indeed it goes down completel because it cannot find a dbus service provider | 17:49 |
| CardinalFang | apachelogger, right. Using python-keyring turns out not to be the panacea I hoped for. | 18:08 |
| CardinalFang | I have a loose plan to work around it. | 18:08 |
| === JUMPA is now known as jumpa | ||
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| === teknico is now known as teknico_away | ||
| apachelogger | CardinalFang: currently that sort of blocks me from pushing ubuntuone-kde alpha ^^ | 18:22 |
| CardinalFang | apachelogger, Yeah, sorry. | 18:23 |
| CardinalFang | apachelogger, working on it. | 18:23 |
| apachelogger | CardinalFang: well, I'll just drop a patch along with alpha1 and call it a very bleeding edge alpha I suppose :) | 18:24 |
| dobey | apachelogger: does kwallet in svn not have the new fdo secrets dbus api yet? | 18:29 |
| apachelogger | *shrug* | 18:30 |
| apachelogger | who would care about svn anyway :P | 18:30 |
| apachelogger | dobey: only seems to be creating the kwallet dbus interface in trunk | 18:32 |
| bluefirex | hi | 19:39 |
| bluefirex | i can't connect my ubuntu to ubuntu one! | 19:39 |
| bluefirex | i'm using ubuntu 10.04 LTS (installed with Wubi) | 19:40 |
| bluefirex | can I get help? | 19:43 |
| bluefirex | is there anybody online? | 19:44 |
| bluefirex | i only want help :( i'm a newbie on Ubuntu One but i know ubuntu | 19:46 |
| === jumpa is now known as JUMPA | ||
| Guest12073 | I have the same problem | 20:03 |
| Guest12073 | guess they work on it | 20:04 |
| Guest12073 | duno | 20:04 |
| verterok | apachelogger: hi, apologize the delay. no news regarding kwallet, sorry :( | 20:05 |
| verterok | apachelogger: is there a bug for this? | 20:05 |
| apachelogger | unless there was one before, I dont think so | 20:06 |
| apachelogger | can report one if you want | 20:06 |
| verterok | apachelogger: ok, I'll digg | 20:06 |
| verterok | apachelogger: yes, please :) | 20:06 |
| apachelogger | k | 20:06 |
| * apachelogger adds that to his todo :P | 20:06 | |
| apachelogger | verterok: bug 418983 or one specific to getting kwallet supported? | 20:21 |
| ubot4 | Launchpad bug 418983 in ubuntuone-client "use the new cross platform python keyring abstraction (affects: 3) (heat: 7)" [Wishlist,Triaged] https://launchpad.net/bugs/418983 | 20:21 |
| verterok | apachelogger: I think that's ok. thanks! | 20:22 |
| apachelogger | yw | 20:22 |
| dobey | yeah i don't think we want to end up supporting N keyring APIs ourselves when there's already a plenty good abstraction to use | 20:25 |
| dobey | no point writing another one | 20:25 |
| benste | alecu: hope you've had a nice meeting - sry for leaving this channel earlier, but empathy crashed :-) | 20:45 |
| mkarnicki | verterok: e-mail sent. good luck with that pile of messages! | 20:45 |
| === pedronis_ is now known as pedronis | ||
| === teknico_away is now known as teknico | ||
| benste | alecu: still there ? | 20:46 |
| alecu | hi benste, I'm checking the logs right now. | 20:49 |
| benste | alecu: thx | 20:49 |
| verterok | mkarnicki: thanks! | 20:50 |
| mkarnicki | verterok: you are welcome! | 20:51 |
| alecu | benste, looking at the logs, I can only see one download attempt for each of those songs. | 21:05 |
| alecu | benste, would you mind going to the ubuntuone music store inside rhythmbox | 21:06 |
| alecu | benste, and then clicking on "my downloads" | 21:06 |
| benste | nver mind i'll do right away | 21:06 |
| benste | both or only one ? | 21:06 |
| alecu | benste, let's try one. | 21:06 |
| benste | already clicked both | 21:07 |
| benste | sr | 21:07 |
| benste | y | 21:07 |
| alecu | benste, ok, no problem. | 21:07 |
| benste | btw. are you coding this page ? | 21:07 |
| benste | if I click on try again I get always back to the first page instead of a refreshed p3 /4 on which I was | 21:08 |
| alecu | benste, no, I didn't code that page; I only coded a program that fetches the songs from 7digital to the ubuntuone cloud storage. | 21:08 |
| alecu | benste, yes, that's a bug. | 21:09 |
| benste | alecu: which seems to reported if you knwo it :-) | 21:09 |
| alecu | benste, yes, let's try to find if it's already reported, and file it if not. | 21:09 |
| benste | I'll do you amy concentrate on the copy | 21:10 |
| benste | alecu: It's not reported yet - I'll do so within https://bugs.launchpad.net/rhythmbox-ubuntuone-music-store | 21:11 |
| alecu | benste, great. So you've clicked on "retry" for your two songs right now? | 21:12 |
| benste | i did before my message that I did for two | 21:12 |
| benste | should I do it again ? | 21:12 |
| alecu | benste, yes, please click it again for your both your songs. | 21:16 |
| benste | I'll do in the meantime you may confirm | 21:17 |
| benste | https://bugs.launchpad.net/rhythmbox-ubuntuone-music-store/+bug/588462 | 21:17 |
| ubot4 | Launchpad bug 588462 in rhythmbox-ubuntuone-music-store "Using MyDownloads page refreshments prombt to p1/x (affects: 1)" [Undecided,New] | 21:17 |
| benste | clicked both | 21:18 |
| mkarnicki | verterok: bah! I might have left my oauth token+secret in MyClientExample, or an invalid pair. | 21:18 |
| benste | alecu: sry forgot to write you nick - clicked both some mins. ago | 21:18 |
| verterok | mkarnicki: oh! | 21:19 |
| verterok | mkarnicki: kill that token :) | 21:19 |
| mkarnicki | verterok: I'm killing like 30 daily xD but yeah, I'll kill 'em all ! | 21:20 |
| mkarnicki | :D | 21:20 |
| benste | alecu: still nothing in there ? | 21:28 |
| benste | did you ever encounter problems with sepcial characters like & and + ? | 21:28 |
| alecu | benste, we did have some problem with special characters, but it's been solved for over a month now. | 21:30 |
| benste | possibly the update wasn't yet ported to the ubntu stable system | 21:31 |
| benste | or is it a server site app ? | 21:31 |
| alecu | benste, yes, that's a server app. | 21:31 |
| benste | strange thing is that all other 37 songs in the same purchase and album worked fine - some had to be reloaded but worked after clicking once only | 21:32 |
| alecu | benste, ok, in order to get more info on your problem, we'll try the edge instance: | 21:32 |
| benste | edge = upstream one ? | 21:33 |
| alecu | try clicking only ONE of your tracks in this address: https://edge.one.ubuntu.com/music/store/library | 21:33 |
| benste | ah ! | 21:34 |
| benste | :-) | 21:34 |
| alecu | benste, try it only once, so I can check the logs and see if any error shows up. | 21:34 |
| benste | working !! | 21:34 |
| benste | and all other files show 0 MB downloaded | 21:34 |
| benste | alecu: should I click the 2nd one two ? | 21:35 |
| alecu | benste, no, let's check if the first is downloaded | 21:35 |
| alecu | benste, check in the files url for u1 | 21:35 |
| alecu | benste, https://one.ubuntu.com/files/ | 21:36 |
| benste | fully downloaded | 21:36 |
| benste | should i try the other one now too ? | 21:36 |
| alecu | benste, ok then. | 21:37 |
| benste | alecu: got the 2nd one too | 21:38 |
| benste | all is fine now | 21:38 |
| benste | -- what's the diff between those two versions ? | 21:38 |
| alecu | benste, ok, cool. | 21:38 |
| alecu | benste, the edge version always has the latest code, so there must be something that has not reached production yet. | 21:38 |
| alecu | benste, inside rhythmbox you always get the stable page. | 21:39 |
| benste | - in rhythmbox I still could quote song failed | 21:39 |
| alecu | oh, that's weird. Anyway, if the song is in your storage, it means it worked ok. | 21:40 |
| benste | yip | 21:41 |
| benste | alecu: most of the suers doens't know that it is a beta - it might be apropriate to add a red label to the shop that it might not always work | 21:41 |
| benste | or ? | 21:41 |
| benste | linking to the wiki page would be kind | 21:42 |
| alecu | benste, what wiki page are you looking at? | 21:42 |
| benste | https://wiki.ubuntu.com/UbuntuOne/Status#Music%20Store | 21:43 |
| benste | the one quoting that there are many bugs | 21:43 |
| alecu | benste, oh, right. Well, it's not beta anymore; there are a few errors like the one you've experienced, but we are working on fixing them. | 21:45 |
| alecu | benste, and by the way: thanks for your help so I can get the logs to fix this problem! | 21:45 |
| benste | I apriciate the way i was suggesting it but in my view (coming from dropbox) u1 itself is a mess - it's not even usable for the simplyest filesharing | 21:46 |
| benste | but it sync my notes at least with the web - that's the reason why i didn't remvoe it | 21:46 |
| benste | and regarding the music store I had to pay 50ct more than on amazon - which I thought would be a nice investment into music store - don't know whether cannonical get's money out of it - but next time I'll defenitly use amazon again -- i think it's a bit early to include it into an LTS release | 21:48 |
| rye | update about couchdb migration / replication restore - rescheduled to tomorrow morning | 21:56 |
| rye | US time | 21:56 |
| devinsba | honk | 22:06 |
| === cpg is now known as cpg|away | ||
| === cpg|away is now known as cpg | ||
| sille777 | any word on when contacts sync will be enabled? | 23:31 |
| === cpg is now known as cpg|away | ||
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