/srv/irclogs.ubuntu.com/2010/06/03/#ubuntu-bugs.txt

drew212anyone triaging right now?02:53
drew212I'm looking to tag along to see how other people do it, i have done a few, but I'm not sure what I'm doing correctly and what I'm not.02:54
PrototypeX29Adrew212: i don't think most people do it correctly :)03:15
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SmSpillazso I hear that the next bug day is for compiz04:33
SmSpillazfeel free to fire general crash reports and complaints in this general direction04:33
stentenSmSpillaz: Are you saying you're available for compiz triage questions??04:35
* SmSpillaz hides04:35
SmSpillazstenten: well, I pretty much have to be04:35
stentenHow kind of you :)04:35
SmSpillazit is the middle of exams season for you04:37
SmSpillaz*me04:37
SmSpillazplus, I'm rewriting bits of core04:37
SmSpillazso it's like04:37
SmSpillazarghhghghghgg04:37
soreauyou can restate your bug report in an irc-friendly format here (<512chars?) if you are present or ask any question about compiz04:41
somethingintereshi all, some n00b questions:  I am wondering if there's a place I can go to explain the basics of launchpad? What each status of a bug means what 'branch exists' means etc. Also, when a patch is submitted for a reported bug how does that fix get to me? Will ubuntu find patches and send them out in the upgrade manager?06:19
micahgsomethinginteres: help.launchpad.net06:20
micahgsomethinginteres: patches are reviewed and applied when appropriate06:21
micahgsomethinginteres: patches normally go through -proposed and then to -updates if they test fine06:22
somethinginteresthanks for that micahg couldn't find that link anywhere :) Is it possible to test it and tell you guys or is that left to specific people?06:23
micahgsomethinginteres: you have a patch?06:28
micahg!sru > somethinginteres06:28
ubot2somethinginteres, please see my private message06:28
Wilcey?09:33
stentenIs there a way to check how many bugs you've touched today for the 5-A-Day program?09:52
BlackZstenten: sure, https://bugs.launchpad.net/~yourlpusername09:56
stentenBut that doesn't have timestamps :(09:57
BlackZstenten: open the bug manually and check09:57
BlackZor try to use another search criteria09:58
BlackZgenerally "newest first" could be sufficient09:58
BlackZit shows you the more recent bugs09:59
stentenWell I can search my 'most recently changed', but I still end up with bugs where I wasn't the last one to comment.10:00
stentenI just wanted to know if there was an easier way, that's all.10:01
BlackZstenten: depends also how you have marked them10:02
BlackZif they're "Invalid" or "Fix released" they will not show10:02
BlackZBTW you can do another search for find them10:02
cappiehiya guys... I have a question about netbook-launcher10:24
cappieI upgraded this morning and appearantly netbook-launcher was updated as well..10:25
cappieeverything looks nicer now, but my video playback went to hell...10:25
cappiefrom a good framerate (>30 fps) to <10 fps...10:26
cappieon my Asus eee PC 90110:26
cappieok, so everyone is idle in here :)10:30
yofeldoes anyone know what would cause a "frontend: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.0." ? (bug 589002)12:21
ubot2Launchpad bug 589002 in grub2 (Ubuntu) "package grub-pc 1.98-1ubuntu6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/58900212:21
xelisterfor me kmail is unusable FAIL. It always hangs in 10 seconds from start. Anyone want to debug with me?12:47
xelisterhow to install debug symbols?  I get this error - http://pastebin.com/k48wzq9Z13:04
BlackZxelister: there's a conflict between packages, what do you need to install precisely?13:06
xelisterwell all the stuff to debug kmail's crashes/hangs13:07
xelisterbut why there is conflict, isnt this a bug13:07
BlackZxelister: what's your KDE version?13:09
xelisterIm on ubuntu lucid 10.0413:09
BlackZxelister: kubuntu or ubuntu?13:09
xelisterubuntu13:10
BlackZxelister: try to find that on http://ddebs.ubuntu.com/13:14
xelister0x00007f779fb9cf52 in ?? () from /usr/lib/libkmailprivate.so.413:17
xelisterhow to get these symbols?13:17
xelisterhmm actually, it seems to not really crash, just work really sloooow, and GUI doesnt respond13:21
xelistergmail is stucked at 37%,  and while it is stucked (download), OTHER inboxes are downloading13:22
gnomefreakanyone know what gnome bug tracker uses for your user name? is it with/without the email @...  real name)13:40
pedro_gnomefreak, is the email address13:41
gnomefreakpedro_: with the @...13:41
pedro_gnomefreak, yes, i haven't noticed any email address without it :-P13:42
gnomefreakim going to try again. maybe it was too early after account was created13:43
gnomefreakyep that is it. i was able to log in this time. thanks pedro_13:43
xelistergpg: key 428D7C01: "Ubuntu Debug Symbol Archive Automatic Signing Key <ubuntu-archive@lists.ubuntu.com>" not changed13:43
xelistergpg: key 5E0577F2: public key "Martin Pitt <martin@piware.de>" imported13:43
xelisterhow to verify above keys are correct?13:43
pedro_gnomefreak, you're welcome13:44
xelisterHELP, my ubuntu got infected with vissious virus!14:14
xelisterit's called nepomukuserver, eats all cpu&mem, and apparently is responsible for some of kmail hangs.  how about NOT installing that bs by default?14:15
jpdsxelister: That's no virus, but a part of KDE?14:15
xelisteruses resources, doesn't do anything usefull... seems like a virus. I wonder if it can self-propagate without ubuntu14:16
jpdsDoesn't _everything_ use resoures?14:16
xelisterbut not so much, and it use resources when I want.  Right now seriously nepomuku is at least unwanted bloatware14:16
jpdshttp://techbase.kde.org/Development/Tutorials/Metadata/Nepomuk/NepomukServer14:17
xelisteralso doesnt cause other apps like kmail to have hangs14:17
xelisterwhy upgrade to 10.04 didnt asked me  [ ] Hey, Socaill Symantic Desktop (what ever the hell this means) is here for you! Wastes mem&cpu for free! Hangs kmail. Install?14:18
jpdsxelister: Ask #kubuntu-devel.14:18
xelister* y/n/turn it's developer into a whale14:18
yofelxelister: there is a bug about high resource usage here: https://bugs.kde.org/show_bug.cgi?id=22808115:13
ubot2KDE bug 228081 in general "cpu load is pretty high (virtuoso and nepomukstorage)" [Normal,Unconfirmed]15:13
micahgcould I get someone with nautilus to look at bug 589169, I think the behavior is normal, but I want to be sure17:25
ubot2Launchpad bug 589169 in thunderbird (Ubuntu) "simlink profile directory echoing profile directory (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58916917:25
Pa_trick17help newbie: bug 580382 can't reproduce bug - differences: not nvidia but amd Nonfree-Driver and german language-pack installed while installing lucid17:43
ubot2Launchpad bug 580382 in compiz (Ubuntu) "openoffice 3.2 extension manager not responding (affects: 1) (heat: 80)" [Undecided,New] https://launchpad.net/bugs/58038217:43
Pa_trick17... can i write it like that in a comment?17:43
pedro_Pa_trick17, yes, please write that as a comment, would be nice to also ask the reporter to test with a new user created in the system there, please set it to incomplete after that17:56
Pa_trick17pedro_: thx17:57
pedro_np17:57
pedro_micahg, well, it's a symlink not sure what he's expecting... I'll comment on the report though18:02
micahgpedro_: thanks, like I said, thought it was normal, but want to be sure18:04
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zusgood morning18:52
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charlie-tcaGood Morning, zus19:37
zushi charlie-tca19:37
charlie-tcaHave you read the wiki triaging page?19:37
charlie-tcathis one - https://wiki.ubuntu.com/Bugs/HowToTriage19:38
zusyep, i actually still have it bookmarked19:40
charlie-tcaGreat! We have a bug day today for compiz, if you are familiar with it.19:43
charlie-tcazus: what areas are you interested in?19:45
zuscharlie-tca,  havent throughly thought that out really....what would a well pretty much a first time linux user do?19:49
charlie-tcaClick the "untriaged bugs" link on https://wiki.ubuntu.com/Bugs/HowToTriage#Untriaged%20bugs , pick something that the 'Package' is an application or program that you actually use.19:51
charlie-tca'linux' is the kernel19:52
charlie-tcaWould you like to go through one?19:52
charlie-tcazus: go ahead to the list of open bugs, open bug 58929919:54
ubot2Launchpad bug 589299 in gnome-screensaver (Ubuntu) "Can't unlock screen when using a password-less account (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58929919:54
zuscant unlockscreen when using a passwordless account ?19:55
charlie-tcayup19:55
charlie-tcaStatus is 'new' so it needs to be triaged19:56
charlie-tcaIt is gnome-screensaver, so if you use gnome, it is installed on your system19:56
zusi actually use kubuntu,19:57
charlie-tcaoh, much harder than.19:57
zusbut...this is an interensting item.19:58
charlie-tcaGnome-screensaver settings has a box checked by default - lock screen when screensaver activates.19:58
charlie-tcaThe simple answer is to uncheck the box.19:59
zusyep same with me.19:59
charlie-tcaThe screensaver will not be allowed to unlock without a password because it is a security issue then19:59
charlie-tcaThis particular bug can be turned into a question by checking in the upper right "Convert to question".20:00
zusso this isnt so much a bug rather than a missed item on user set up20:00
David-Tits still a bug if gnome-screensaver puts you in an inescapable position20:01
charlie-tcaThe reporter has a wish for it to work without unchecking the box20:01
David-Tif it wont let the screen unlock, it shouldn't lock.20:01
charlie-tcaDavid-T: but that is not the issue here. The issue is he wants it to unlock without a password. It is a configuration setting20:01
David-Tthe issue here is that if you create a user without a password, gnome-screensaver will happily lock the screen then be unable to unlock it. telling the user they need to change another setting seems silly to me.20:02
zusbrb i've got to step away a sec..20:02
David-Tsure, it's _correct_ but it's a bug that they have to20:02
charlie-tcaThe user has a password, they just need to input it20:02
charlie-tcaIf they don't input the password, it is working as designed20:03
charlie-tcaThe reporter needs to uncheck the configuration setting to lock the screen20:03
David-Twell, I'm basing my comment on 'I created an account, inserted no password and checked the "don't ask for a password on login" checkbox'20:03
charlie-tcaDon't ask on login does not mean "doesn't have a password"20:04
charlie-tcaoops20:04
David-Tno, but "inserted no password" does...20:04
charlie-tcayes20:04
charlie-tcabut it is still the responsibility of the setup person to configure the system to work properly for that setup20:05
xelistercurrently shipped kmail is tottall bullshit, it can hang or crash in many ways.   some of bugs are fixed upstream. How about shortly releasing upgraded kmail? possible? in lucid?20:05
David-Tsure, but I would say the configuration should work and it's a bug that it doesn't20:05
charlie-tca!language20:05
ubot2Please watch your language and topic to help keep this channel family friendly.20:05
David-Tbut I'm not going to argue about it :)20:06
charlie-tcaThe actual bug is that the system ever allows a user without a password, isn't it?20:06
stenten(If I may) I think the actual bug is that you can't just hit Enter without entering a password to unlock it.20:07
David-TWell, that would fix the bug, but I don't see any need to prevent the user from creating an account without a password if they want to - it should just work properly and not lock them out...20:09
trinikronohey all is it bug day?20:09
charlie-tcaIt does, when the screensaver configuration is set correctly.20:09
* xelister with Lucid, every day feels like a bug day ;)20:09
zussorry bout that20:10
charlie-tcaxelister: have you asked on #kubuntu or #kubuntu-devel about the kmail issues?20:10
charlie-tcazus: no problem20:11
stentenWhat's happens at the login screen if you have no password but leave "don't ask for a password on login" unchecked? That should be the same functionality that the locked screen has.20:11
xelisterI solved 3 of  _4_ !!! bugs in kamil.  With help of #kontact  #akonadi  etc20:11
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xelisterbut why Im debugging this all? I just wanted to use my email ಥ_ಥ20:12
charlie-tcaxelister: again, #kubuntu or #kubuntu-devel20:12
xelisterwhy? this are clearly bugs to be fixed. is it not the channel?20:13
charlie-tcano20:13
zusmy particular issue i have disabled my  options for inactivity...my pc stays on regardless, as intended... my monitor shuts off after 10 minutes... ive looked from bio to settings to monitor's menus20:13
charlie-tcathis is bug triaging20:13
yofelxelister: simple question: where's your bug report that you need help with? (bug REPORT)20:13
trinikronozus: maybe its the monitor itself?20:13
charlie-tcazus: that is the kernel settings or power management settings20:13
David-Tok. it seems that when you create a new user and leave the password blank it actually creates a user without a valid password, rather than with a blank password.20:13
charlie-tcawhich is then a different bug20:14
David-Tit should probably be more explicit about that. but in that case i agree there's no bug (except perhaps in user settings020:14
charlie-tcaThank you20:14
yofelxelister: also, which KDE version are you running? you do have kde 4.4.4?20:14
charlie-tcazus: on https://wiki.ubuntu.com/HelpingWithBugs at the bottom, it refers to several pages we use constantly for triaging bugs. One of those is https://wiki.ubuntu.com/Bugs/Responses20:15
zuscharlie-tca,   back to what we was saying,...do i click convert to question,20:15
charlie-tcayes20:15
xelisteryofel:  yes, 4:4.4.2-0ubuntu2, fully up to date lucid20:15
yofelxelister: that's 4.4.2, not 4.4.420:16
xelisterohhh20:16
yofelxelister: http://www.kubuntu.org/news/kde-4.4.420:16
* xelister (ಠ_ృ) puts on his monocle20:17
charlie-tcaWe are going to use a standard response from "a support request" to copy and paste into the box when you convert it20:17
yofelor you can use the LP improvements, and it will auto-paste the response in the box20:18
zusok im with you so far20:18
charlie-tcazus: Then if you want to be nice, you add to the response that you can go to screensaver settings and uncheck the lock screen box.20:18
charlie-tcaThat bug is then completed20:18
charlie-tcaAs you go through bugs, you can ask questions here, and anyone able to will help you out20:19
charlie-tcazus: Thanks for helping with these bugs20:21
zusi can find the "standard response"20:21
zuscharlie-tca,  thank you as well for helping me.20:22
charlie-tcano problem20:22
charlie-tcahttps://wiki.ubuntu.com/Bugs/Responses#A%20support%20request20:22
charlie-tcaJust copy the part in the shaded box20:22
charlie-tcaAnd now, on to your next bug20:25
zus would providing the solution  as well be a good idea? at this point as well?20:26
zusor would that be elsewhere?20:27
charlie-tcafirst, make it the question. Then click on "answer this" and give the answer, yes20:27
BUGabundoguud evening20:28
charlie-tcaWe would not answer it on the bug itself, but in the answer tracker instead20:28
zuscharlie-tca,  thank you so much, then. 1 down - 4 to go?20:32
charlie-tcaheh, yup20:32
charlie-tcaHello, BUGabundo20:33
BUGabundohey Charles :)20:33
xelisteryey I found over 6 bugs in kmail and kontact20:33
xelistersome developers should feel ambarassed now20:34
BUGabundowoot20:34
BUGabundoonly 6?20:34
BUGabundoI remember when there was the migration from 3.x to 420:34
BUGabundoI would find that or more per day :)20:34
xelisterand only 3 of them are critical ALWAYS CRASH or ALWAYS HANG bugs! how cool20:34
xelisterkmail makes me want to ask for refund20:35
BUGabundoahahaahahahahahahha20:35
BUGabundoonly have one so far20:35
BUGabundocrashs on start20:35
BUGabundoother then that, I'm cool20:35
xelisterohh I know this one20:35
BUGabundoyou running maverick or the PPA version ?20:35
xelisterit's the akonadi/seppuku b.s.20:35
BUGabundocan you CC me , please?20:36
xelisteryou need to start damn akonadiserver somehow. Sometimes it doesnt start for various reasons20:36
xelisterone of them is bug in apparmor profile but afair20:36
xelister..it was resolved afair20:36
xelisterBUGabundo: all that is in lucid20:36
xelisterBUGabundo: ok.  can you get someone to mark this bugs as high.. or otherwise fix the damn bugs???20:36
BUGabundoxelister: you really should run trunk20:37
zuswhat if i missed a step in the process can i go back and add/fix?20:37
BUGabundobugs don't get really fixed in stable releases20:37
xelisterBUGabundo: huhm... but Its a production system.. I should switch to maverick!? or what20:37
charlie-tcawhat step?20:37
BUGabundospecially with the diff time frame we (k/Ubuntu) have from KDE release cycle20:37
charlie-tcaEverything can be fixed.20:37
xelister"upgrading" to lucid was a totall trap already and now yo urecommand maverik :> ?20:38
BUGabundoxelister: no need to run maverick20:38
BUGabundobut you can run KDE/Kontack from one of two PPAs from kubuntu-ninjas20:38
BUGabundoone is weekly snapshots20:38
BUGabundoand the other is the most recent upstream stable version20:38
xelisterkubuntu ninjas ◔_◔20:39
BUGabundoLOL20:40
BUGabundoits the affectionate team name20:41
xelisterI would like to hire kubuntu ninjas20:43
BUGabundoLOL20:43
BUGabundotry :)20:43
xelisterand send them on mission to asssinate people responsible for this nepomuk stuff20:43
hggdhwell, then any chance you have of getting it fixed will go down the drain20:44
BUGabundoxelister: that would be just two very nice guys :(20:47
hggdhpedro_: there?20:48
pedro_hggdh, yeah20:48
hggdhpedro_: we have some -control applications waiting for a while20:49
hggdhpedro_: some of them are ready for final ack/nak20:49
hggdhpedro_: given that you are pretty much the only one with auth...20:49
hggdh(sorry)20:49
pedro_hggdh, ok I'll look into those20:50
hggdhpedro_: muchas gracias, and all that20:50
pedro_por nada hggdh ;-)20:51
hggdhheh. This is pretty much all Spanish I can *write* ;-)20:51
micahgcreo que escribes espanol como que hablas espanol20:53
* micahg wonders if that was accurate...20:53
jpdsmicahg: Si.20:53
jpdsBueno, mas o menos.20:54
BUGabundoeu falo portugues20:54
BUGabundoé parecido20:54
micahgjpds: gracias20:54
BUGabundo:)20:54
jpdsBUGabundo: Que.20:54
hggdhwell, it is similar (Portuguese and Spanish). Reading is no big deal, writing it (or speaking) is catastrophic20:55
xelisterBUGabundo: Im debugging the damn problem with kmail, want to help debug?21:27
BUGabundobusy21:27
BUGabundoif you give me a few (many) minutes21:28
BUGabundoI can do it again21:28
BUGabundoneed to process my mail21:28
xelisterk21:28
xelisterI ALSO NEED TO PROCESS MY MAIL lol.21:28
yofelxelister: you have 4.4.4 now? which bug are you at now?21:29
yofelkmail works fine for me though...21:29
xelister4.4.221:30
yofelwell, the bit that I use it for, I use TB most of the time21:30
BUGabundono21:30
BUGabundohe is on lucid version21:30
yofelwell, he *should* update, there might be kmail fixes since then21:31
micahgyofel: well, usually there are updates in -backports, but they haven't happened yet this cycle21:31
yofelhm, I'm not sure when they'll come, didn't follow the UDS discussion on that21:32
xelisterso how to get theat newest version21:32
BUGabundoppa?21:32
yofelxelister: I gave you the link...21:32
BUGabundo(2010-06-03 20:16:34) yofel: xelister: http://www.kubuntu.org/news/kde-4.4.421:33
yofelmeh, anyone an idea when debian/ubuntu w3m is supposed to support button-tags? (So you can actually use LP again)21:37
yofelmaybe we should just switch to lynx21:38
micahgyofel: ?21:38
yofelmicahg: tried to login to LP with w3m?21:38
micahgyofel: ah, sorry, wasn't familiar with that browser21:39
yofelthe 'Continue' button isn't clickable21:39
yofelwhich means you can't login21:39
BUGabundomicahg: how have you missed www?21:40
yofeland the LP devs have no intention to reverse that change (bug 523229)21:40
ubot2Launchpad bug 523229 in canonical-identity-provider "The Continue button isn't selectable in w3m for sso login (affects: 4) (dups: 3) (heat: 34)" [High,Won't fix] https://launchpad.net/bugs/52322921:40
micahgyofel: you should file a bug for w3m, not LP21:40
micahgBUGabundo: what do you mean?21:41
yofelwell, there is debian 13681021:41
ubot2Debian bug 136810 in w3m "w3m: support for the <button> tag (HTML 4.01)" [Wishlist,Open] http://bugs.debian.org/13681021:41
yofel#17 says it's been fixed almost 2 years ago, but the fix is nowhere to be seen21:42
yofelprobably something else21:43
charlie-tca!away > zus21:44
ubot2zus, please see my private message21:44
yofeloh, and from #kubuntu-devel : <ScottK> amichair: We are still working out the policy details of getting the point releases (e.g. KDE 4.4.4) into the official repositories.  the backports (like 4.5 stuff on Lucid) won't ever go into an official repository.21:57
yofelxelister, BUGabundo ^21:57
BUGabundoI know21:58
BUGabundousual stuff21:58
xelisteryofel: so 4.4.4 can go into lucid?22:11
xelisterbecause really 4.4.2 works like ***** over here22:11
xelisterin kmail&kontact22:11
micahgxelister: usually in -backports22:12
yofelxelister: it will get in at some point, but please download 4.4.4 from the ppa for now, the KDE folks will ignore you if you say that you have 4.4.222:22
BUGabundoyep22:22
BUGabundothat's why I started by asking you to use most current version22:23
BUGabundobefore reporting bugs22:23
BUGabundoI know its hard to take it22:23
BUGabundobut stable releases *won't* get most of those bugs fixed22:23
BUGabundounless they are critical or security related22:23
xelisterBUGabundo: not being able to use kmail for days, can it qualify?22:24
BUGabundowell, from LP POV only you are affected by it :(22:24
micahgBUGabundo: LTS might be a little more flexible as long as the specific fix in minimal22:24
xelisterBUGabundo: no, me and fellow ubuntu users22:24
yofelxelister: sure, but kubuntu KDE bugs only get fixed by KDE point releases unless they're critical22:24
xelisterout of 4 people I know22:24
yofelxelister: so please install 4.4.422:24
xelisteryofel: it's downloading22:25
yofelgood :)22:25
* xelister pauses all his german pr0n torrents22:25
BUGabundocome one dude22:25
BUGabundoI know it's a joke22:25
xelisteroh ok sorry BUGabundo not a problem I can ssh it to you22:25
BUGabundobut reframe from it :\22:25
xelisterok ok :)22:25
BUGabundoahahahaah22:25
BUGabundoI have enough22:25
zus_charlie-tca,  wow power outage22:26
charlie-tcaheh, works wonders22:26
charlie-tcadid you finish the bug?22:27
zus_no i was typing everythign in when the lights went out22:27
xelisterperhaps powerplant upgraded too22:27
zus_and... because of it i had to restart FF.... yea how do i put my launcher back in to the menu haha22:28
zus_lesson learned :)22:28
xelisterLP would be nice to have auto-save each 30 seconds or so via ajax22:28
xelisterto auto save drafts22:28
xelisteractually, even better if browser would do it.. auto save forms you where editing22:28
zus_no to use a virtual maching in recreating bugs22:29
BUGabundofile a bug :)22:29
charlie-tcaooops, I don't know how to do that in Kubuntu22:29
BUGabundo?22:29
BUGabundocharlie-tca: most KDE bugs go upstream22:30
charlie-tcayup22:30
BUGabundoonly packaging bugs stay in LP22:30
xelisteryeah, why most kde bugs go upstream, that always puzzles me22:30
charlie-tcaBecause Kubuntu does not have the developers to work them22:30
xelisterfor example, perhaps it will turn out that kmail's problems are fault of packaging some bugged version of kde22:30
yofel"some bugged version of kde" is still a KDE problem22:31
xelisterwell then ubuntu needs to pack other version, or hand pick patches to backport them right?22:31
yofelsure, you're going to do it?22:32
micahgxelister: have you seen the SRU docs?22:32
xelisteractually Im using ubuntu not kubuntu22:32
xelisterjust the app I use happens to use Qt lib and other parts of kde, so what22:33
xelisterI never get this differentiating between "kubuntu" and "ubuntu"22:33
xelisterits just ubuntu with different stuff installed by default22:33
micahgxelister: "Ubuntu" the CD is a default Gnome desktop, "Kubuntu" is a default KDE desktop22:34
xelisterI use gnome and kde and other apps,  and I use kde or gnome or other DM's... why this kubuntu/ubuntu thing22:34
xelisterok so I use kmail, but I run gnome desktop, what now22:34
micahgxelister: nothing22:34
micahgxelister: I use Xubuntu, but run GNOME and KDE apps22:34
xelisterIm ubuntu or kubuntu user?22:34
micahgxelister: ubuntu22:34
xelisteryeah, imho this kubuntu/ubuntu segregation is idiotic22:34
micahgxelister: no, it's all mainly about your desktop enviroment22:35
xelisterok so if I logout, switch to KDE desktop then Im now kubuntu users?22:35
micahgxelister: yes :)22:35
micahgxelister: usually22:35
xelisterdesktop environment...?  well if I run program like kmail the entire bulls^H environment with nepomukus/akonadis/kontacts/PIMs loads anyway... are you sure Im still ubutnu user then?22:35
xelisterwhy desktop manager matters22:36
micahgxelister: I would say don't worry about it :)22:36
xelisterwell but you said kubuntu bugs are fixed only in upstream basically22:36
xelisterdid you then ment to say that bugs in all KDE applications are like this?22:36
micahgxelister: yes, so any KDE apps, you have to get fixes upstream22:36
xelisterbecause I use kmail while being in gnome DE22:37
xelisterok22:37
micahgxelister: SRU process is the same though22:37
xelisterbut why such decission, to concentrate on gnome apps, and dyscriminate kde apps?22:37
xelisterI would same kde apps are overall better22:37
xelister* say22:37
micahgxelister: just bug process is different as KDE apps are taken care of by Kubuntu team and they choose their polocies22:37
micahg*policies22:37
xelistercomparing kde apps and gnome apps,  kde apps look much more functionall, with feautures and everything, while gnome ones usually are stripped down and plane22:37
BUGabundoxelister: I've filed like 4 bugs (3 for kde, 1 for gnome) of bad packaging stuff, of deps22:38
micahgxelister: Canonical's main focus is GNOME22:38
BUGabundowhen it expects a WM that's not there22:38
xelisterwell but why, KDE seems just better22:38
BUGabundostuff like apps that want gnome-about22:38
xelisterbesides the bugs, that is22:38
micahgxelister: that's what they chose22:38
* micahg never really used GNOME22:38
BUGabundoxelister: I also run GNOME with *some* KDE apps22:38
BUGabundonot the all KDE WM22:39
xelisteractually I will probably change to KDE DE too22:39
xelisteranyway that reminds me22:39
xelisterdefault Gnome with the 3d effects22:39
xelisteris the wors thing ever22:39
xelisterworst navigation.  Prest alt+f2, open konsole.  Now you need like 10 keyboard clicks to type "top" in the just opened console... wtf is that22:40
yofelwhy that? most users like it glossy22:40
xelisterwhy the damn just alt-f2 spawned konsole does not have focus?!?!??!?!22:40
yofelo.O22:40
xelisterin 3d gimmicks mode, it is also at END of alt+tab list so you need like 10 clicks to get there... O_I22:41
xelisterin normall mode (no effects, 2d) I press alt+tab once to get it22:41
yofelthat's... odd22:41
xelisterhow it behaves for you in the 3d mode, when you do alt+f2 konsole ENTER?  btw, the "konsole" program, not gnome-terminall22:42
yofelI'm using KDE, and it is opened in the foreground there22:43
yofeldon't have gnome installed on this pc22:43
xelisterIm using gnome.. well, try it with gnome one day22:44
BUGabundoxelister: erk... konsole in gnom?22:45
yofelno thanks, I used gnome for a few releases and am fed up with it. I'll try gnome3 once it gets out22:45
BUGabundowhat happened to gnome-terminal?22:45
xelisterBUGabundo: yea22:47
xelisterkonsole is a program22:47
yofelhe meant why don't you use gnome-terminal?22:47
BUGabundo^^22:48
xelisterbecause it sucks22:49
* BUGabundo head slap22:49
xelisterjust because I prefere konsole :)22:49
yofelit's not *that* bad22:50
xelisterthe problem is overall.  all new started apps should be focuesed, when _I_ start them manually, form an icon or with alt+f222:50
yofelI prefer yakuake now though, always having a terminal a 'F12' press away is nice :D22:50
yofeltrue22:50
xelisteryakuake can be good too22:50
xelistercan some1 report the apps-not-focused bug?22:51
xelisterI understand we sometimes do not some focus stealing prevention.  but for example from alt+f2 or from desktop icon its a clear choice22:51
yofelsure, but I'm not sure who's wrong there, as you said 3d I would guess compiz22:51
xelister*need22:52
xelisterbtw its not perfect also in normal mode, its also not focused22:52
yofelhm22:52
yofelno gnome folks around?22:52
JanCxelister: there are some focus bugs in compiz AFAIK, but metacity should be okay?22:54
xelisterIm not sure22:55
xelisteryeah thats another problem22:55
xelisterNO ONE UNDERSTANDS what app is doing what22:55
JanCcompiz & metacity as in "window managers"  ;)22:56
xelisterthe ssh/pgp and other passphrases system is greate example!  Ask a random user "what program stores your passwords?"  they will not know22:56
xelisteror ask "Who does the 3d effects"22:56
xelisterI dont know. do you?22:56
xelistermetacity?22:56
xelistercompiz? beryl?22:56
xelistersomething else?22:56
JanCcompiz has 3d effects, metacity not22:56
xelisterthis information should be written right there. Not some "Advanced effects", thanks but Im not retarded so I would like a technical information here please, like at least the unix program name22:57
xelisterthe same with passphrases. "Keychain". What the hell... what application is that? ssh-agent? seahose? something in gone? something added by ubuntu? How to google it?22:58
xelisterdo you see this problem?22:58
yofelwell, https://wiki.ubuntu.com/Bugs/FindRightPackage is a start to help with that, but I agree with you in general22:58
xelisterthe solution is simple22:59
xelisterjust append the application names in the GUIs22:59
BUGabundowhat's lucid netbook remix WM?22:59
xelister"Enable advanced 3d affects ... (compiz)"   (prefferably compiz being an link to some wiki about it)22:59
micahgxelister: try this to help figure out which app something is: xprop | grep CLASS22:59
xelister"Enter passphrase ('pinentry', will be stored in 'ssh-agent' program)23:00
xelistermicahg: ok that is a good hint :) And for the regular users, how about changing the strings as I written above?23:00
JanCxelister: and how do you know it's stored in ssh-agent?23:01
micahgxelister: most users don't need to know or don't care, if they need to know23:01
xelisterJanC: I do not know, but the system does, so I need the system to tell me23:01
xelistermicahg: no! the opposite23:01
xelisterlets say this pin caching works other then expected23:01
xelisterhow then I google it??? how do I RTFM it?23:01
JanCit could be stored in other places too, or not stored, the system doesn't really know  ;)23:01
micahgxelister: most people just want stuff to work and don't care about the underlying engine23:01
xelister[problems with timeout in eeee uhhm... this app in ubuntu, you know]23:02
arandxelister: gnome/ubuntu has actively taken the steps towards removing the (often non-helpful [palimpsest anyone?]) names to keep things clean and avoid clutter. This is the gnome/ubuntu way, I doubt that will change. I do agree with you to some extent, but the again hold no hopes that it will change...23:02
xelistermicahg: this is an approach praticed by say iEverything - where it is assumed user is a retard23:02
xelisterI do like genrally such attitude from computers that should be tools to be used by me23:02
micahgxelister: that way I see it is to get out of the way and let stuff work23:02
xelisterthe approach is to treat user like reatrd, I do not like this because:23:04
xelister- then users are acting like retards and need more babysitting23:04
xelister- it learns users to NOT ever RTFM23:04
xelister- it makes it harder to report bugs23:04
JanCxelister: what if ssh passwords are not cached, or if I use my own home-made ssh password caching agent?23:04
xelister- and harder to resolve bugs on your own23:04
micahgxelister: Ubuntu has many different classes of users23:05
xelistereven windows usually shows a simple messages, but also offers an  [Details >>>]  view.  How come windows has more pro&technicall possibilities then linux23:05
JanCxelister: you mean the 2x3cm window with 500 lines of text ?  ;)23:05
yofelxelister: the findrightpackage page is linked from the reporting guide, so you do get info on how to find the package, and it only takes maybe a minute more23:05
xelistermicahg: ubuntu is ok just for the non-technical clueless;  while even windows is very good for ALL different classes, from clueless users, to the ones that click Details 3 times and get a stacktrace ;)23:05
xelisteractually, for example kde bugcrash does that too, and this is very nice.  Lets do it more23:06
yofelxelister: KDE gives you many options, gnome focuses on simplicity instead23:06
yofelchoose what you like more yourself23:06
xelisters/simplicity/retardness23:06
JanCyou can see crash backtraces if you enable apport  ;)23:06
BUGabundoxelister: DON'T use cross pinentry23:07
BUGabundothat bug was never fixed23:07
xelisterBUGabundo: hm?23:07
BUGabundoyou must use the proper one for WM23:07
yofelJanC: not like in KDE, only after you reported the bug and the retracer did the work23:07
BUGabundoand instaling kde apps in gnome will change it to kde one23:07
yofelas long as we talk about non-python crashes23:07
BUGabundoI got some really nasty system wide locks cause of that23:07
xelisternot sure what you mean, but pinetry works fine for me23:07
xelistersurprisingly23:08
BUGabundowhere the keyb would not input anything , cause pinenry was stuck bacground to an app23:08
xelisterdidn't hit that one23:08
=== marjo_ is now known as marjo
JanCyofel: you can if you have the right packages installed AFAIK (maybe you'll have to retrace manually though)23:09
micahgJanC: yofel, you can retrace locally and have the local retracer install the appropriate packages23:10
JanCanyway, pushing backtraces into normal user's faces is not something we want to do  ;)23:10
yofeldepends, sometimes you do get a useful stacktrace right away if you have all -dbgsym packages installed23:10
xelisterJanC: hide it under Advanced Details. Hard?23:13
hggdhit still does not make sense. The backoffice apport retraces does the work, and the majority of users does not need a backtrace23:47
xelisterhggdh: delay the "work" untill user wants.23:47
xelisteralso I suggested for now  to just say the program name :) for starters23:48
hggdhstill. Only quite advanced users would use it. I am against.23:48
charlie-tca+1 hggdh23:50
hggdhand there are other ways to find the programme name -- the one micahg gave you, or even alacarte, for example23:50
charlie-tcaor even /usr/share/applications will show almost any program in the menus23:50
xelister-9 hggdh23:52
xelisterwhy you seem to lost common sense23:52
xelisterwhy not put the damn program name there?23:52
hggdhxelister: now. I would really appreciate if you could be more civil. If you want to troll, go elsewhere.23:53
xelisterwell you are basically saying that it is better to have totally uneducated users23:53
hggdhNo, I am not. Not even near. I am stating that the common user -- the majority of our users -- does not need it. It is my opinion, and you happen to have a different one23:55
xelisterthe ones that do not unerstand difference between "IE" and "Firefox" bot things are "The internet".  It's exactly what we now have in ubuntu, we have "the effects" not like "beryl" or "compiz"23:55
zus_dinner time later guyses23:55
xelisterdo we want users that do not understand at all what they are doing? "Im running that effects stuff" instead "Im running compiz on my nvidia"?23:56
hggdh? most users -- educated or not -- will understand "effects". Few will know what is beryl. And most really do not need to know what is beryl23:57
micahgxelister: that's one of the barriers of linux adoption for some (the thought of needing to know that)23:57
xelisterok so by this logic,23:57
macoplus, beryl's gone23:57
xelisterusers should only know they are running "The internet" not like "Im using firefox" or "Im on IE" ?23:57
hggdhmaco: heh. Indeed.23:57
micahgxelister: bad example, those programs are launched by the user usually23:58
xelisterwhats the difference?23:58
xelistershould users understand "I run IE / I run firefox" or just "I run internetz lol"23:58
micahgxelister: either depending on the user23:58
hggdhif they get their work done, I see no difference (although yours is a really bad example)23:58
xelisterwhy you want users to be more like the later? They should buy payed support because they can't then do anything with own computers?23:59
macoum its "i have desktop effects enabled" and then you ask "in kde or in gnome?" if its kde then that will likely mean kwin's built in desktop effects. if gnome, then it means compiz. if theyre a kde user who went out of their way to install compiz. they'll know that and tell you23:59
xelisterwell in this solution23:59
hggdhnon sequitur23:59
micahgxelister: it's not about what *we* want, it's about what the user wants to deal with23:59
xelisteryeah, what do users want?23:59
macomy only objection to users not knowing the difference between firefox and IE is that youre saying theyd call it "the internet" instead of "web browser"23:59
xelisterI would like to RTFM as a good user23:59

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