[02:53] anyone triaging right now? [02:54] I'm looking to tag along to see how other people do it, i have done a few, but I'm not sure what I'm doing correctly and what I'm not. [03:15] drew212: i don't think most people do it correctly :) === kermiac is now known as kermiac_work === kermiac_work is now known as Guest42358 === Guest42358 is now known as kermiac_working [04:33] so I hear that the next bug day is for compiz [04:33] feel free to fire general crash reports and complaints in this general direction [04:35] SmSpillaz: Are you saying you're available for compiz triage questions?? [04:35] * SmSpillaz hides [04:35] stenten: well, I pretty much have to be [04:35] How kind of you :) [04:37] it is the middle of exams season for you [04:37] *me [04:37] plus, I'm rewriting bits of core [04:37] so it's like [04:37] arghhghghghgg [04:41] you can restate your bug report in an irc-friendly format here (<512chars?) if you are present or ask any question about compiz [06:19] hi all, some n00b questions: I am wondering if there's a place I can go to explain the basics of launchpad? What each status of a bug means what 'branch exists' means etc. Also, when a patch is submitted for a reported bug how does that fix get to me? Will ubuntu find patches and send them out in the upgrade manager? [06:20] somethinginteres: help.launchpad.net [06:21] somethinginteres: patches are reviewed and applied when appropriate [06:22] somethinginteres: patches normally go through -proposed and then to -updates if they test fine [06:23] thanks for that micahg couldn't find that link anywhere :) Is it possible to test it and tell you guys or is that left to specific people? [06:28] somethinginteres: you have a patch? [06:28] !sru > somethinginteres [06:28] somethinginteres, please see my private message [09:33] ? [09:52] Is there a way to check how many bugs you've touched today for the 5-A-Day program? [09:56] stenten: sure, https://bugs.launchpad.net/~yourlpusername [09:57] But that doesn't have timestamps :( [09:57] stenten: open the bug manually and check [09:58] or try to use another search criteria [09:58] generally "newest first" could be sufficient [09:59] it shows you the more recent bugs [10:00] Well I can search my 'most recently changed', but I still end up with bugs where I wasn't the last one to comment. [10:01] I just wanted to know if there was an easier way, that's all. [10:02] stenten: depends also how you have marked them [10:02] if they're "Invalid" or "Fix released" they will not show [10:02] BTW you can do another search for find them [10:24] hiya guys... I have a question about netbook-launcher [10:25] I upgraded this morning and appearantly netbook-launcher was updated as well.. [10:25] everything looks nicer now, but my video playback went to hell... [10:26] from a good framerate (>30 fps) to <10 fps... [10:26] on my Asus eee PC 901 [10:30] ok, so everyone is idle in here :) [12:21] does anyone know what would cause a "frontend: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.0." ? (bug 589002) [12:21] Launchpad bug 589002 in grub2 (Ubuntu) "package grub-pc 1.98-1ubuntu6 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 (affects: 1) (heat: 8)" [Undecided,New] https://launchpad.net/bugs/589002 [12:47] for me kmail is unusable FAIL. It always hangs in 10 seconds from start. Anyone want to debug with me? [13:04] how to install debug symbols? I get this error - http://pastebin.com/k48wzq9Z [13:06] xelister: there's a conflict between packages, what do you need to install precisely? [13:07] well all the stuff to debug kmail's crashes/hangs [13:07] but why there is conflict, isnt this a bug [13:09] xelister: what's your KDE version? [13:09] Im on ubuntu lucid 10.04 [13:09] xelister: kubuntu or ubuntu? [13:10] ubuntu [13:14] xelister: try to find that on http://ddebs.ubuntu.com/ [13:17] 0x00007f779fb9cf52 in ?? () from /usr/lib/libkmailprivate.so.4 [13:17] how to get these symbols? [13:21] hmm actually, it seems to not really crash, just work really sloooow, and GUI doesnt respond [13:22] gmail is stucked at 37%, and while it is stucked (download), OTHER inboxes are downloading [13:40] anyone know what gnome bug tracker uses for your user name? is it with/without the email @... real name) [13:41] gnomefreak, is the email address [13:41] pedro_: with the @... [13:42] gnomefreak, yes, i haven't noticed any email address without it :-P [13:43] im going to try again. maybe it was too early after account was created [13:43] yep that is it. i was able to log in this time. thanks pedro_ [13:43] gpg: key 428D7C01: "Ubuntu Debug Symbol Archive Automatic Signing Key " not changed [13:43] gpg: key 5E0577F2: public key "Martin Pitt " imported [13:43] how to verify above keys are correct? [13:44] gnomefreak, you're welcome [14:14] HELP, my ubuntu got infected with vissious virus! [14:15] it's called nepomukuserver, eats all cpu&mem, and apparently is responsible for some of kmail hangs. how about NOT installing that bs by default? [14:15] xelister: That's no virus, but a part of KDE? [14:16] uses resources, doesn't do anything usefull... seems like a virus. I wonder if it can self-propagate without ubuntu [14:16] Doesn't _everything_ use resoures? [14:16] but not so much, and it use resources when I want. Right now seriously nepomuku is at least unwanted bloatware [14:17] http://techbase.kde.org/Development/Tutorials/Metadata/Nepomuk/NepomukServer [14:17] also doesnt cause other apps like kmail to have hangs [14:18] why upgrade to 10.04 didnt asked me [ ] Hey, Socaill Symantic Desktop (what ever the hell this means) is here for you! Wastes mem&cpu for free! Hangs kmail. Install? [14:18] xelister: Ask #kubuntu-devel. [14:18] * y/n/turn it's developer into a whale [15:13] xelister: there is a bug about high resource usage here: https://bugs.kde.org/show_bug.cgi?id=228081 [15:13] KDE bug 228081 in general "cpu load is pretty high (virtuoso and nepomukstorage)" [Normal,Unconfirmed] [17:25] could I get someone with nautilus to look at bug 589169, I think the behavior is normal, but I want to be sure [17:25] Launchpad bug 589169 in thunderbird (Ubuntu) "simlink profile directory echoing profile directory (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/589169 [17:43] help newbie: bug 580382 can't reproduce bug - differences: not nvidia but amd Nonfree-Driver and german language-pack installed while installing lucid [17:43] Launchpad bug 580382 in compiz (Ubuntu) "openoffice 3.2 extension manager not responding (affects: 1) (heat: 80)" [Undecided,New] https://launchpad.net/bugs/580382 [17:43] ... can i write it like that in a comment? [17:56] Pa_trick17, yes, please write that as a comment, would be nice to also ask the reporter to test with a new user created in the system there, please set it to incomplete after that [17:57] pedro_: thx [17:57] np [18:02] micahg, well, it's a symlink not sure what he's expecting... I'll comment on the report though [18:04] pedro_: thanks, like I said, thought it was normal, but want to be sure === deryck is now known as deryck[lunch] === intel is now known as om26er [18:52] good morning === deryck[lunch] is now known as deryck [19:37] Good Morning, zus [19:37] hi charlie-tca [19:37] Have you read the wiki triaging page? [19:38] this one - https://wiki.ubuntu.com/Bugs/HowToTriage [19:40] yep, i actually still have it bookmarked [19:43] Great! We have a bug day today for compiz, if you are familiar with it. [19:45] zus: what areas are you interested in? [19:49] charlie-tca, havent throughly thought that out really....what would a well pretty much a first time linux user do? [19:51] Click the "untriaged bugs" link on https://wiki.ubuntu.com/Bugs/HowToTriage#Untriaged%20bugs , pick something that the 'Package' is an application or program that you actually use. [19:52] 'linux' is the kernel [19:52] Would you like to go through one? [19:54] zus: go ahead to the list of open bugs, open bug 589299 [19:54] Launchpad bug 589299 in gnome-screensaver (Ubuntu) "Can't unlock screen when using a password-less account (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/589299 [19:55] cant unlockscreen when using a passwordless account ? [19:55] yup [19:56] Status is 'new' so it needs to be triaged [19:56] It is gnome-screensaver, so if you use gnome, it is installed on your system [19:57] i actually use kubuntu, [19:57] oh, much harder than. [19:58] but...this is an interensting item. [19:58] Gnome-screensaver settings has a box checked by default - lock screen when screensaver activates. [19:59] The simple answer is to uncheck the box. [19:59] yep same with me. [19:59] The screensaver will not be allowed to unlock without a password because it is a security issue then [20:00] This particular bug can be turned into a question by checking in the upper right "Convert to question". [20:00] so this isnt so much a bug rather than a missed item on user set up [20:01] its still a bug if gnome-screensaver puts you in an inescapable position [20:01] The reporter has a wish for it to work without unchecking the box [20:01] if it wont let the screen unlock, it shouldn't lock. [20:01] David-T: but that is not the issue here. The issue is he wants it to unlock without a password. It is a configuration setting [20:02] the issue here is that if you create a user without a password, gnome-screensaver will happily lock the screen then be unable to unlock it. telling the user they need to change another setting seems silly to me. [20:02] brb i've got to step away a sec.. [20:02] sure, it's _correct_ but it's a bug that they have to [20:02] The user has a password, they just need to input it [20:03] If they don't input the password, it is working as designed [20:03] The reporter needs to uncheck the configuration setting to lock the screen [20:03] well, I'm basing my comment on 'I created an account, inserted no password and checked the "don't ask for a password on login" checkbox' [20:04] Don't ask on login does not mean "doesn't have a password" [20:04] oops [20:04] no, but "inserted no password" does... [20:04] yes [20:05] but it is still the responsibility of the setup person to configure the system to work properly for that setup [20:05] currently shipped kmail is tottall bullshit, it can hang or crash in many ways. some of bugs are fixed upstream. How about shortly releasing upgraded kmail? possible? in lucid? [20:05] sure, but I would say the configuration should work and it's a bug that it doesn't [20:05] !language [20:05] Please watch your language and topic to help keep this channel family friendly. [20:06] but I'm not going to argue about it :) [20:06] The actual bug is that the system ever allows a user without a password, isn't it? [20:07] (If I may) I think the actual bug is that you can't just hit Enter without entering a password to unlock it. [20:09] Well, that would fix the bug, but I don't see any need to prevent the user from creating an account without a password if they want to - it should just work properly and not lock them out... [20:09] hey all is it bug day? [20:09] It does, when the screensaver configuration is set correctly. [20:09] * xelister with Lucid, every day feels like a bug day ;) [20:10] sorry bout that [20:10] xelister: have you asked on #kubuntu or #kubuntu-devel about the kmail issues? [20:11] zus: no problem [20:11] What's happens at the login screen if you have no password but leave "don't ask for a password on login" unchecked? That should be the same functionality that the locked screen has. [20:11] I solved 3 of _4_ !!! bugs in kamil. With help of #kontact #akonadi etc === yofel_ is now known as yofel [20:12] but why Im debugging this all? I just wanted to use my email ಥ_ಥ [20:12] xelister: again, #kubuntu or #kubuntu-devel [20:13] why? this are clearly bugs to be fixed. is it not the channel? [20:13] no [20:13] my particular issue i have disabled my options for inactivity...my pc stays on regardless, as intended... my monitor shuts off after 10 minutes... ive looked from bio to settings to monitor's menus [20:13] this is bug triaging [20:13] xelister: simple question: where's your bug report that you need help with? (bug REPORT) [20:13] zus: maybe its the monitor itself? [20:13] zus: that is the kernel settings or power management settings [20:13] ok. it seems that when you create a new user and leave the password blank it actually creates a user without a valid password, rather than with a blank password. [20:14] which is then a different bug [20:14] it should probably be more explicit about that. but in that case i agree there's no bug (except perhaps in user settings0 [20:14] Thank you [20:14] xelister: also, which KDE version are you running? you do have kde 4.4.4? [20:15] zus: on https://wiki.ubuntu.com/HelpingWithBugs at the bottom, it refers to several pages we use constantly for triaging bugs. One of those is https://wiki.ubuntu.com/Bugs/Responses [20:15] charlie-tca, back to what we was saying,...do i click convert to question, [20:15] yes [20:15] yofel: yes, 4:4.4.2-0ubuntu2, fully up to date lucid [20:16] xelister: that's 4.4.2, not 4.4.4 [20:16] ohhh [20:16] xelister: http://www.kubuntu.org/news/kde-4.4.4 [20:17] * xelister (ಠ_ృ) puts on his monocle [20:17] We are going to use a standard response from "a support request" to copy and paste into the box when you convert it [20:18] or you can use the LP improvements, and it will auto-paste the response in the box [20:18] ok im with you so far [20:18] zus: Then if you want to be nice, you add to the response that you can go to screensaver settings and uncheck the lock screen box. [20:18] That bug is then completed [20:19] As you go through bugs, you can ask questions here, and anyone able to will help you out [20:21] zus: Thanks for helping with these bugs [20:21] i can find the "standard response" [20:22] charlie-tca, thank you as well for helping me. [20:22] no problem [20:22] https://wiki.ubuntu.com/Bugs/Responses#A%20support%20request [20:22] Just copy the part in the shaded box [20:25] And now, on to your next bug [20:26] would providing the solution as well be a good idea? at this point as well? [20:27] or would that be elsewhere? [20:27] first, make it the question. Then click on "answer this" and give the answer, yes [20:28] guud evening [20:28] We would not answer it on the bug itself, but in the answer tracker instead [20:32] charlie-tca, thank you so much, then. 1 down - 4 to go? [20:32] heh, yup [20:33] Hello, BUGabundo [20:33] hey Charles :) [20:33] yey I found over 6 bugs in kmail and kontact [20:34] some developers should feel ambarassed now [20:34] woot [20:34] only 6? [20:34] I remember when there was the migration from 3.x to 4 [20:34] I would find that or more per day :) [20:34] and only 3 of them are critical ALWAYS CRASH or ALWAYS HANG bugs! how cool [20:35] kmail makes me want to ask for refund [20:35] ahahaahahahahahahha [20:35] only have one so far [20:35] crashs on start [20:35] other then that, I'm cool [20:35] ohh I know this one [20:35] you running maverick or the PPA version ? [20:35] it's the akonadi/seppuku b.s. [20:36] can you CC me , please? [20:36] you need to start damn akonadiserver somehow. Sometimes it doesnt start for various reasons [20:36] one of them is bug in apparmor profile but afair [20:36] ..it was resolved afair [20:36] BUGabundo: all that is in lucid [20:36] BUGabundo: ok. can you get someone to mark this bugs as high.. or otherwise fix the damn bugs??? [20:37] xelister: you really should run trunk [20:37] what if i missed a step in the process can i go back and add/fix? [20:37] bugs don't get really fixed in stable releases [20:37] BUGabundo: huhm... but Its a production system.. I should switch to maverick!? or what [20:37] what step? [20:37] specially with the diff time frame we (k/Ubuntu) have from KDE release cycle [20:37] Everything can be fixed. [20:38] "upgrading" to lucid was a totall trap already and now yo urecommand maverik :> ? [20:38] xelister: no need to run maverick [20:38] but you can run KDE/Kontack from one of two PPAs from kubuntu-ninjas [20:38] one is weekly snapshots [20:38] and the other is the most recent upstream stable version [20:39] kubuntu ninjas ◔_◔ [20:40] LOL [20:41] its the affectionate team name [20:43] I would like to hire kubuntu ninjas [20:43] LOL [20:43] try :) [20:43] and send them on mission to asssinate people responsible for this nepomuk stuff [20:44] well, then any chance you have of getting it fixed will go down the drain [20:47] xelister: that would be just two very nice guys :( [20:48] pedro_: there? [20:48] hggdh, yeah [20:49] pedro_: we have some -control applications waiting for a while [20:49] pedro_: some of them are ready for final ack/nak [20:49] pedro_: given that you are pretty much the only one with auth... [20:49] (sorry) [20:50] hggdh, ok I'll look into those [20:50] pedro_: muchas gracias, and all that [20:51] por nada hggdh ;-) [20:51] heh. This is pretty much all Spanish I can *write* ;-) [20:53] creo que escribes espanol como que hablas espanol [20:53] * micahg wonders if that was accurate... [20:53] micahg: Si. [20:54] Bueno, mas o menos. [20:54] eu falo portugues [20:54] é parecido [20:54] jpds: gracias [20:54] :) [20:54] BUGabundo: Que. [20:55] well, it is similar (Portuguese and Spanish). Reading is no big deal, writing it (or speaking) is catastrophic [21:27] BUGabundo: Im debugging the damn problem with kmail, want to help debug? [21:27] busy [21:28] if you give me a few (many) minutes [21:28] I can do it again [21:28] need to process my mail [21:28] k [21:28] I ALSO NEED TO PROCESS MY MAIL lol. [21:29] xelister: you have 4.4.4 now? which bug are you at now? [21:29] kmail works fine for me though... [21:30] 4.4.2 [21:30] well, the bit that I use it for, I use TB most of the time [21:30] no [21:30] he is on lucid version [21:31] well, he *should* update, there might be kmail fixes since then [21:31] yofel: well, usually there are updates in -backports, but they haven't happened yet this cycle [21:32] hm, I'm not sure when they'll come, didn't follow the UDS discussion on that [21:32] so how to get theat newest version [21:32] ppa? [21:32] xelister: I gave you the link... [21:33] (2010-06-03 20:16:34) yofel: xelister: http://www.kubuntu.org/news/kde-4.4.4 [21:37] meh, anyone an idea when debian/ubuntu w3m is supposed to support button-tags? (So you can actually use LP again) [21:38] maybe we should just switch to lynx [21:38] yofel: ? [21:38] micahg: tried to login to LP with w3m? [21:39] yofel: ah, sorry, wasn't familiar with that browser [21:39] the 'Continue' button isn't clickable [21:39] which means you can't login [21:40] micahg: how have you missed www? [21:40] and the LP devs have no intention to reverse that change (bug 523229) [21:40] Launchpad bug 523229 in canonical-identity-provider "The Continue button isn't selectable in w3m for sso login (affects: 4) (dups: 3) (heat: 34)" [High,Won't fix] https://launchpad.net/bugs/523229 [21:40] yofel: you should file a bug for w3m, not LP [21:41] BUGabundo: what do you mean? [21:41] well, there is debian 136810 [21:41] Debian bug 136810 in w3m "w3m: support for the