| u1helpplease | U1 has been acting up for the past week or so. It gives this error repeatedly http://paste.ubuntu.com/443740/ . I noticed the bulletin from May 24th, but I had to seek help. The sync daemon is using 400-500 MB of ram. | 02:09 |
|---|---|---|
| duanedesign | hello u1helpplease | 02:22 |
| u1helpplease | yes hello | 02:22 |
| duanedesign | u1helpplease: they will be testing the new fixes tommorrow, so hopefully we will be seing improvements in performance before the end of the week | 02:23 |
| u1helpplease | thanks for your time. Can the sync daemon be run with ulimit -m? | 02:24 |
| duanedesign | u1helpplease: hmm, i am not sure | 02:27 |
| u1helpplease | it doesn't i tried "ulimit -m 64000 -v 128000 /usr/lib/ubuntuone-client/ubuntuone-syncdaemon" no luck still 500mb thanks though. Best of luck tomorrow. I will have another 25 gig coming your way. | 02:45 |
| duanedesign | u1helpplease: if you come by tommorrow between 12:00-20:00 GMT roughly, a lot of the devs are on | 02:47 |
| dobey | you would need to put the ulimit on python probably | 03:56 |
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| koshari | whats the 10.04 procedure to sync the files in 2 dirs on 2 diff machines, it seems the folders are not syncing to the server? | 09:28 |
| beuno | koshari, our servers are thrashing like crazy | 09:30 |
| beuno | we're working on scaling them | 09:30 |
| beuno | but we're still having our ups and downs | 09:30 |
| koshari | i see | 09:30 |
| koshari | beuno because a new kernel has just hit the repos? | 09:33 |
| beuno | koshari, no, because we grew 200k users in 2 months :) | 09:34 |
| koshari | beuno: ah one of the pitfalls of success i guess :-) | 09:36 |
| diverse_izzue | honk. i'm about to lose patience with U1. how's this upgrade of the server infrastructure coming along? | 10:21 |
| beuno | diverse_izzue, we're working non-stop | 10:22 |
| beuno | it gets increasingly harder, because people's syncs are backed up | 10:22 |
| beuno | so we add more capacity and tune performance, but load continues to increase | 10:22 |
| beuno | we have more work being rolled out that should help us get over the hump | 10:23 |
| diverse_izzue | beuno, ok, sorry for bitching. i can stop running it for a while, and try again in a week or so | 10:23 |
| beuno | I've been trying to sync for a few days as well :( | 10:23 |
| beuno | diverse_izzue, it's ok, we have almost 500k users, so a few won't make a difference | 10:23 |
| beuno | leave it on, we hope it will be back to normal-ish in a few days | 10:24 |
| diverse_izzue | but, beuno, a general question. i enabled u1 sync on the directory where my phd thesis lives that i'm working on, because i want that backed up. of course those files are very regularly changed and saved. is that a problem for u1 (in a scenario where the servers are running fine)? | 10:24 |
| beuno | diverse_izzue, it's not a problem, no | 10:25 |
| beuno | at the moment, we don't upload deltas, so you will upload the full file each time you save | 10:25 |
| beuno | it's not optimal, but it won't create problems | 10:25 |
| diverse_izzue | beuno, i am actually running into problems because it often creates .u1conflict files and then my latex compilation fails | 10:26 |
| beuno | diverse_izzue, are you working on different machines? | 10:26 |
| beuno | if its on the same machine, then it's absolultely a bug | 10:27 |
| diverse_izzue | beuno, it is only one machine | 10:27 |
| beuno | diverse_izzue, it should not happen | 10:27 |
| diverse_izzue | i have u1 enabled on 2 machines, but the other machine is not online now | 10:27 |
| beuno | diverse_izzue, edit .config/ubuntuone/syncdaemon.conf | 10:28 |
| beuno | and add: | 10:28 |
| beuno | [logging] | 10:28 |
| beuno | level = DEBUG | 10:28 |
| beuno | restart syncdaemon | 10:28 |
| beuno | the next time you get a u1conflict | 10:28 |
| diverse_izzue | wait i don't understand | 10:29 |
| diverse_izzue | should i change the file now? | 10:29 |
| beuno | file a bug report and include the .cache/ubuntuone/log/syncdaemon.log | 10:29 |
| beuno | yes | 10:29 |
| beuno | so you can log more stuff | 10:29 |
| diverse_izzue | and then when it happens restart the daemon? | 10:29 |
| beuno | it will start logging in more detail | 10:29 |
| beuno | so when you hit this problem again | 10:30 |
| beuno | if you hand us the ~/.cache/ubuntuone/log/syncdaemon.log file | 10:30 |
| beuno | we can find the problem | 10:30 |
| diverse_izzue | ok, i changed logging level now, will let you know if it happens. thanks for the help. i'll let you work now and do sth. myself. bb. | 10:30 |
| beuno | diverse_izzue, np, thanks | 10:31 |
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| duanedesign | good morning! | 13:03 |
| rye | duanedesign, morning! | 13:09 |
| kermiac | hey duanedesign, rye :) | 13:15 |
| BlackZ | hey duanedesign | 13:17 |
| duanedesign | rye: I was talking to bodhizazen and I mentioned your latest blog post. He wanted me to pass along this link. He thought you might find it helpful. http://www.redhat.com/docs/en-US/Red_Hat_Enterprise_Linux/6-Beta/html/Resource_Management_Guide/pr02.html | 13:23 |
| rye | duanedesign, cgroups... nomnomnom - i thought it was lxc-specific... | 13:25 |
| duanedesign | He said "Those pages are fast reading and review cgroups, best linky I know of for cgroups, which of course is how one manages LXC containers / processes ...." | 13:25 |
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| rye | Current state - service is being reconfigured to run through additional layer of database pool. As you might already know extremely high number of unnecessary database connections slowed the system down | 15:03 |
| sylarpowa | hi | 16:23 |
| sylarpowa | why my Ubuntu One folder doesn't update? :( | 16:23 |
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| rye | sylarpowa, currently the file sync is in process of being updated to become a lot faster | 16:33 |
| rye | sylarpowa, you might have noticed that during last 4 weeks performance was gradually decreased and today first 2 servers were switched to new system | 16:34 |
| sylarpowa | rye: actually I think no file has been updated, is there any way to check the status of the update on my system? | 16:35 |
| rye | sylarpowa, you can run u1sdtool --waiting-meta in the terminal to see the items that are queued in meta queue - https://wiki.ubuntu.com/RomanYepishev/UbuntuOne/ClientControl | 16:36 |
| sylarpowa | rye: thanks | 16:40 |
| rye | sylarpowa, there will be an announcement on identi.ca/mailing-list once we find out that file sync performance is restored | 16:42 |
| sylarpowa | rye: actually I'm trying to update some files from many days, maybe 2 weeks | 16:43 |
| sylarpowa | but nothing happens | 16:43 |
| rye | sylarpowa, that's exactly the symptoms i am describing. It should be possible to perform full sync later today | 16:50 |
| * mkarnicki has his fingers crossed, needs it badly for gsoc | 16:52 | |
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| PaulGit | Evening all. I purchased some music this morning on via the U1 Music Store and it is still marked as queued and has yet to be moved to my U1 storage....is there a known issue? | 18:41 |
| PaulGit | honk | 18:42 |
| mkarnicki | PaulGit: you can wait for a better reassuring answer, but I can tell you there is *much* maintanance done today over the server side | 18:49 |
| mkarnicki | PaulGit: so I think it's much related. | 18:49 |
| PaulGit | mkarnicki: Thanks for that. I have just looked via the webui and the files are there so the Rhythmbox UI is telling lies....need to look into why they are not being downloaded to my desktop.... | 18:50 |
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| mkarnicki | PaulGit: huh.. I see. still, it's sync related, maybe it's not your machine, maybe it's the servers. good luck. | 19:00 |
| PaulGit | mkarnicki: I will leave it and see what happens, I have plenty of other music to listen too! :) | 19:01 |
| mkarnicki | =) | 19:03 |
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| gio | hi fecundo and rye and others | 19:20 |
| gio | two days ago I wrote about 2.6.34-5 kernel and ubuntuone | 19:20 |
| gio | because 2.6.34-5 kernel seems break U1 | 19:21 |
| gio | (desktopcouch really) | 19:21 |
| gio | Are there news about this issue? | 19:22 |
| rye | gio, there is a bug report for that, let me find it for you... | 19:24 |
| gio | thank you | 19:24 |
| rye | gio, bug #588478 | 19:26 |
| ubot4 | Launchpad bug 588478 in desktopcouch (Ubuntu) (and 1 other project) "RuntimeError: Can not find port of couchdb. (affects: 8) (dups: 3) (heat: 54)" [High,Confirmed] https://launchpad.net/bugs/588478 | 19:26 |
| gio | thank you. In your opinion, is this a kernel related bug or a desktopcouch bug? | 19:28 |
| gio | I do this question because I'm using 2.6.34-4 and U1 works fine | 19:31 |
| rye | gio, i feel that's dc bug, since parsing of /proc/$pid/net/tcp does not produce any results. Either it should search better or do something better to determine listening port | 19:34 |
| gio | but, strangely, with 2.6.34-4 dc works, so the question is: why? :) | 19:36 |
| rye | gio, hmmm, in 2.6.32 /proc/$pid/net/tcp contains more entries than in .34 in maverick | 19:39 |
| gio | Well, I try a comparison later | 19:40 |
| gio | thanks | 19:40 |
| gio | bye | 19:40 |
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| mkarnicki | ping one.ubuntu.com responds, but viewing http://one.ubuntu.com not | 21:50 |
| mkarnicki | ^ | 21:50 |
| rye | btw | 21:50 |
| mkarnicki | 504 Gateway Time-out | 21:51 |
| rye | just a quick note - we are currently looking into the issue that ... yes, mkarnicki exactly! | 21:51 |
| mkarnicki | aha :) | 21:51 |
| rye | mkarnicki, replication was enabled for couchdb that has caused some strange effects, the team is checking what has happened | 21:51 |
| mkarnicki | rye: cool, thank you for explanations :) | 21:52 |
| mkarnicki | rye: you're a good soul, always around helping others. good job man | 21:53 |
| mkarnicki | rye: heh, good - I've learned my application should handle such situations also ;) | 22:05 |
| rye | mkarnicki, right now something is really strange happening with couchdb | 22:05 |
| mkarnicki | rye: o_O | 22:06 |
| mkarnicki | sounds scary | 22:06 |
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| Nafai | So Ubuntu One seems to have forgotten my computer; it wants me to add my computer to my account now | 22:24 |
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