/srv/irclogs.ubuntu.com/2010/06/04/#ubuntu-bugs.txt

xelisterand ubuntu is hidding from me information about what I should google00:00
hggdh?00:00
macoas far as i am concerned FF & IE are the same class of software.  since compiz is rather lacking a competitor on the gnome desktop, referring to it by its class ("desktop effects" "3d desktop") is fine00:00
micahgxelister: k, then you use xprop, man, help menus, and IRC channels, what's the problem00:00
xelisteryour example of using  xprop | grep.. make no sense, it is tottally black magic to non technical user00:00
macoxelister: you cant have it both ways00:00
xelistersure I can00:00
micahgmaco: +100:00
maconon-technical users dont RTFM00:00
xelistermaco: -9, just look00:01
macoif you want to RTFM you are by definition a technical user00:01
* micahg is going back to work...00:01
xelister(*) Use Desktop Effects  (using compiz program, on your nvidia GFX card)00:01
macooh yes non tech users understand "GFX" uh huh00:01
yofelthe desktop effects menu shouldn't have anything to do with the graphics card or driver00:01
macoyofel: agreed00:01
xelisterthen just  (using compiz)00:02
xelistersorry to interrupt your backpetting with a good idea ;)00:02
xelisterso you want totally clueless users to stay that way, by not pointing them in the right direction. Why?00:03
macobut why do you need to tell WHICH application of the class "desktop effects" will be used when it is the ONLY option for applications of that class?00:03
hggdh<sigh/>00:03
* BUGabundo seats back and reads00:03
macoxelister: just accept the truth. users who want to know how computer work are *rare*00:03
arandBUGabundo: Don't.00:03
xelistermaco: because this is one damn word,  that can't help to point user to get a bit more educated00:04
arandBUGabundo: If you were refering to the backlog that is...00:04
BUGabundoarand: I'm to tekie00:04
micahg!language | xelister00:04
ubot2xelister: Please watch your language and topic to help keep this channel family friendly.00:04
macothe computer should do what needs to be done, stay out of the way, and not ask stupid questions or volunteer unnecessary info such that the user gets stuck reading things they neither care about nor understand00:04
BUGabundoI can never express me without using technical jargon00:04
yofelheh, me too, but only because I'm too used to it00:05
xelistermaco: but that does not happen at all, ubuntu crashes, hangs, and fails all the time00:05
xelisterand now users lack help in debuggin or reporting problems, or otherwise just googlingit00:05
macoxelister: the solution isnt to force more info they dont care about at them! the solution is to FIX THE BUGS00:05
macoxelister: adding usability bugs does not fix crashing bugs!00:05
xelistermaco: well it isn't hapening, can't use kmail for weeks00:05
xelistereven on 4.4.400:05
* maco looks at kmail00:06
macoare you using imap?00:06
BUGabundowfm :\00:06
macoif so, switch to offlineimap. the regular imap is and has been boned for ages00:06
macoer sorry dimap00:06
macobahhh darned evolution users got me saying offlineimap00:06
BUGabundolocal, imap, dimap, pop, all with ssl and not00:06
xelistersure I use cached imap00:06
yofelxelister: googling for 'ubuntu desktop effects' tells you that it's compiz in the first result00:06
* micahg gave up on kmail after imap stopped working well...00:06
BUGabundomicahg: wfm00:07
xelisterbtw, now ubuntu doesn't have a good bug free email client00:07
macomicahg: when was that? i switched to kmail a year and a half ago and have never known the plain imap to work without crashing on deletion of multiple messages00:07
xelisterit's imho a disaster, and why are people tkaing time to work on gimmicks that 3d stuff is beyond me00:07
micahgBUGabundo: k, well, when I had my bug, I needed something else, so I switched to thunderbird and never looked back00:07
yofelxelister: thunderbird?00:07
macoxelister: uh kmail isnt in ubuntu. its in kubuntu00:07
BUGabundomutt? ehe00:07
macoevolution works fine in ubuntu IME00:07
micahgmaco: it was something with filters or deletions (7.10) era00:07
BUGabundomaco:  no.. it's a piece of software00:07
xelisteryofel: thunderbrid lacks half of feautrues from kmail00:07
macoall the bugs that annoyed me on it back in 8.04 were fixed 9.0400:08
BUGabundoI really don't care in what DE it belongs too00:08
BUGabundoit SHOULD just work00:08
macoBUGabundo: what? im just saying its not included on the ubuntu cd00:08
macoBUGabundo: ubuntu's default mail client *does* work just fine00:08
BUGabundoits an apt-get distance00:08
xelisterfor example users have NO IDEA how ssh and other PINs caching works00:08
yofelmaco: sure, but it's in main00:08
BUGabundoso should kmail after install00:08
yofelso it really *should* work00:08
BUGabundoas with any app00:08
maco(annoying that you cant set the trash location per-account like in kmail but meh)00:08
xelisterbut instead of resolving this by explaining a bit,  you prefer users to remaing ignorant.  What in the hell are you doing?? =)00:09
macoxelister: i think anyone advanced enough to know how to use SSH can find that stuff for themselves.00:09
xelistermaco: no00:09
micahgmaco: I switched away from KDE when I saw 4 to Xfce, it does what I needed so I've stayed with it, but I use Akregator because I think it's a great RSS feed app00:09
macomicahg: i use google reader because i like sharing :P00:09
micahgmaco: I'm trying to hide from google :P00:10
macowhat would be *awesome* is if akregator could sync with greader00:10
xelistermaco: who caches - openpgp pass;  ssh pass for ssh connection;  when Im in gnome. And how to change length of caching.  What is "default keyring" how to reset its password?00:10
macoxelister: seahorse for all of those00:10
macoin kde, ssh-agent and gpg-agent do the first two00:10
micahgmaco: kde 21199900:11
macoreseting keyring password applications -> accessories -> encryption and whatnot (im not on gnome i forget what its called) -> right click the keyring -> reset password00:11
ubot2KDE bug 211999 in general "Syncing with Google Reader" [Wishlist,New] http://bugs.kde.org/show_bug.cgi?id=21199900:11
macomicahg: weeeeeeeeeee00:11
macoxelister: its not "we prefer users to remain ignorant" its "users prefer to remain ignorant, so we dont try to force information down their throats"00:12
* micahg likes KDE in principle and might return one day :)00:12
* hggdh sides with maco00:12
macoxelister: people who *dont* want to remain ignorant can use gentoo or become developers00:12
maco(clearly most of us in the current convo have gone with the "become developers" route)00:13
* micahg thinks Ubuntu has more educational material than any other distro00:13
maco(yes i am counting triage as a developer activity :)  ~ubuntu-dev is a member of bugcontrol after all)00:13
xelisterso users can be clueless, or developers00:14
macomicahg: yeah our wiki rocks :)00:14
hggdhno00:14
xelisterright. nothing in betwen00:14
macoxelister: gentoo?00:14
hggdhusers can be educated00:14
BUGabundomaco: I like to learn. but I don't plan to run gentoo or ever code :(00:14
micahgxelister: help.ubuntu.com, wiki.ubuntu.com, irc.ubuntu.com, ubuntuforums.org, all the Locos, there's no shortage of info00:14
xelisterhow is ubuntu helping users to get educated when they want to get more information?00:14
macoBUGabundo: like i said, im counting bug work in the "development" umbrella00:15
hggdhxelister: see micahg's response above00:15
* micahg loves answering Qs before they're asked :D00:15
xelisterand how is /ubuntu/ system inviting users to do any of above00:15
BUGabundoaahha00:15
macoxelister: default bookmarks in firefox00:15
macoxelister: pointers in system -> help00:15
xelisterso, the 2 least used things ever00:15
xelisteranything else?00:15
hggdhah00:15
macojust because we dont have HORRIBLE user interfaces with too darned much text doesnt mean the info doesnt exist anywhere00:16
macoand people who WANT to find that info can look there00:16
xelistersome programs, give links to more info right there WHEN users wants the info. like in the confusing dialog box00:16
macopeople who dont (that is, the VAST majority of people) can remain blissfully ignorant00:16
hggdhand still use it00:16
xelisteris that a good or bad direction to take?00:16
macothe goal is to not have a confusing dialog box to begin with00:16
xelisterhow is giving a link like [more info] a horrible interface with too DARNED MUCH text?  Are you using ubuntu on a 4" cellphone :> ?00:17
hggdhxelister: it is the user's option: if they want to learn they have access to all of it. If they do *not*, they don; t need to00:17
macoand if you make a "more info" link, that just makes it seem EVEN MORE complicated because OMG they couldnt fit all the info here and oh god oh god i have to go *read* more stuff and eeek! why are they wanting me to have to know so much oh goodness im not enough of a geek for this OS!00:17
xelistermaco: then that goal of not heaving confusing UI is failed00:17
macoxelister: adding a "more info" link doesnt fix a confusing UI. thats my point00:18
* hggdh starts considering that enough is enough. Too much OT00:18
macofix the UI, dont just put a stupid "more info" bandaid on it00:18
xelisterhttp://img695.imageshack.us/i/akonadierr.png/    :>>>00:18
xelister^--- btw that is what I was getting when using kmail, konversation etc. and some other users00:19
macough yeah i hate that window00:19
hggdhxelister: your point being?00:19
xelisterthat already UI can suck horribly00:19
macoyes that happens to everyone the first time kontact starts on each login00:19
xelisterand that above dialogs are a problem!00:19
xelisternot a small [More details] button00:19
macoyou need to start akonadi once beforehead, or close kontact and open it up again00:19
macobut adding a "more info" button *will not* fix that UI00:20
hggdhxelister: propose changes. Discuss it with the developers. But complaining here will not solve anything00:20
xelistermaco: for me and other users it was happening ALWAYS. and after few hours we found and resolved the bug with akonadi developer :)00:20
macooh this is a different akonadi bug?00:20
macoblah theres a bunch in 4.4 :(00:20
xelistermaco: More info button would hide the entire above dialog, and relaced it with  "Error: Kmail can not use Akonadi.  [Details...]"00:20
BUGabundois this ubuntu-bugs still?00:20
BUGabundoor did it became arayana?00:21
macoBUGabundo: apparently it's #kde-bugs now00:21
macoBUGabundo: someone here seems to think kde's bugs are for us to fix00:21
xelistermaco: who is that person???00:21
BUGabundoahh00:21
macoxelister: you00:21
hggdhOK, this is it. Let's please stop with this thread.00:21
xelistermaco: because for example I resolved that kmail bug in Ubuntu, in upstream akonadi, by talking to akonadi devels00:21
BUGabundowell. I'm going offline00:21
macoakonadi devs != ubuntu devs00:21
BUGabundoneed to cach up in feeds before bed00:22
macoif you want changes to KDE's UI, talk to KDE devs00:22
macokubuntu has policy of NOT diverging from upstream00:22
BUGabundomaco: please control yourself too00:22
BUGabundotake this to #OT00:22
macoBUGabundo: i dont understand why xelister thinks this has anything at all to do with ubuntu00:23
BUGabundoThank you00:23
BUGabundoright now, _we_ don't care00:23
maco#ubuntu-offtopic isnt the place. #kde-devel may be00:23
* BUGabundo inserts a "polite" in there00:23
BUGabundowherever00:23
xelisterthat dialog with settings of desktop effects, is it part of gnome or of ubuntu?00:24
BUGabundoxelister: please stop00:24
BUGabundoyou've been ask several times00:24
BUGabundonite00:27
hggdhnoites, BUGabundo00:28
drew212is there a meeting today?00:31
micahgdrew212: for whom?00:34
drew212i thought there was a bugsquad meeting today, but i miread tuesday as thursday00:34
hggdhdrew212: no, it is next tuesday00:34
drew212yaeh =X00:35
hggdh:-)00:35
drew212i could have swore today was a bug day or something... =X00:35
* hggdh has serious problems with calendars00:35
micahgdrew212: bugday, yes00:35
drew212so it is a bugday =)00:35
micahgdrew212: https://wiki.ubuntu.com/UbuntuBugDay/2010060300:35
drew212thanks micahg00:37
drew212im still so far behind in how to triage and all the technical stuff =X00:38
trinikronohey any updates with the mentor programme? i am requesting one and i am utc-401:31
stentenIs there a reason why everyone asks for dmesg rather than kern.log when triaging? Is the information different?01:54
yofelstenten: dmesg only gives the log from the current session, kern.log is much longer01:59
stentenHmm, that's what I thought, thanks.01:59
stentenI still find it odd that people ask for dmesg after a lockup that requires a reboot. Because by then it's a new session, right?02:00
ddecatortrinikrono: i believe they're close to assigning students to mentors03:07
drew212ddecator: sweet =), im in line for a mentor03:08
ddecatoryah, i need to talk to pedro, so i can ask him the status of everything then03:09
drew212How long is the mentor process proposed to take?03:12
ddecatorit varies, depending on how active the student is. it usually lasts until the student gets into bug control, which can take one month or several03:13
drew212ok, I'm going to school in 2.5 months, so I need to get it done by then.03:19
drew212I just want to get this done over the summer because i have more free time now.03:19
drew212micahg: are you around?03:50
micahgdrew212: yes03:53
drew212i want to get this bug triaged bug 317330, what do i need to do to complete it?03:54
ubot2Launchpad bug 317330 in firefox-3.5 (Ubuntu) (and 1 other project) "[Master] No sound in Firefox (affects: 31) (dups: 12) (heat: 101)" [Undecided,Confirmed] https://launchpad.net/bugs/31733003:54
drew212i would think its a low or maybe medium importance...03:55
micahgdrew212: not sure, there's not enough info to do anything about it03:55
drew212what else would we need?03:56
micahgdrew212: probably either a flash issue or a plugin03:56
* micahg would not have duped them all...03:56
drew212yeah, we went through that last time =P03:56
micahgdrew212: well, I'm still not so clear on the audio side of things, but I don't think Firefox has any control over the audio unless it's HTML 5 and not using a plugin03:57
micahgdrew212: any youtube issues should be between flash and pulseaudio03:57
micahgdrew212: also each version of Ubuntu has a different audio stack with its own quirks03:58
micahgdrew212: there was a pulseaudio bug where it was locking the process so only 1 sound at a time worked03:58
micahgmaco: are you still around?03:59
macoyeah03:59
macojust had a nice little fight with lp and bzr03:59
macooh god03:59
* maco headdesk03:59
drew212idk, i just marked them all dupes becuase they were all experiencing no sound in firefox... i was being a bit zealous =D04:00
macooh oh wait i read ubot2's blah wrong04:00
micahgmaco: any experience debugging sound issues?  apparently some people have trouble with flash in Firefox04:00
macoi thought it said 31 dupes04:00
macoi tend to just assume it's adobe's fault04:00
micahgdrew212: well, it's a natural conclusion, but after UDS, I feel it's not the correct way to go04:00
drew212UDS?04:01
micahgmaco: I would tend to agree :)04:01
macoubuntu developer summit04:01
drew212ahh04:01
drew212once i get through school i hope to attend more ubuntu functions04:01
micahgwe had many discussions on how bugs that look similar with different types of hardware can  have different causes04:01
lifelessmaco: what was wrong with lp/bzr?04:01
macoyeah sound is so convoluted that lots of seemingly the same ("they all say intel hda!") hardware that is actually very different can have similar symptoms that need different patches04:01
macolifeless: inexperience :)04:02
lifelesswell04:02
lifelessif you have questions, ask!happy to help04:02
macoi couldnt figure out how to change branch ownership04:02
drew212micahg: i apologize for my ignorance =P04:02
micahgdrew212: well, no updates for 2.5 months, so I wonder if anyone is still experiencing it04:02
macothere's a "change branch reviewer" button but the *owner* part is hidden inside "change branch details" which means i didnt find it04:02
lifelessmaco: ah; did you manage?04:02
drew212i dont have the problem in lucid04:03
micahgdrew212: don't worry, we learn from experience04:03
macoand then i wasnt sure if that was what i wanted, since i didnt know if itd rename the branch to match the team i was setting it to be owned by or if itd still have my username in it04:03
drew212micahg: true04:03
micahgdrew212: I had a pulse issue for a while in karmic, but I think an update fixed it04:03
macolifeless: im declaring the fact that it took 2 people a half hour to find the way to change the owner a usability bug04:03
lifelesssure :)04:03
lifelessplease do file a bug on launchpad-cde about finding it hard to find/use04:04
maconigel was the other who was going "wait wait i know its possible....somehow..."04:04
micahgdrew212: so, once again, not really sure :)04:05
macolifeless: might want to pop into #gally and ask peacetara what she found difficult on lp. she just used it for the first time 2 days ago to push a branch to my project and she says it was very confusing04:05
macoim used to most of LP's weirdness by now so im not a good usability test anymore04:05
drew212im going to post the Old untouched bugs respons from the bug responses wiki04:05
lifelessoh, I know we're unusable04:05
drew212micahg: sound good?04:05
lifelessI'm just offering to help when you're stuck :)04:05
* micahg will do a quick search on adobe's tracker04:05
drew212it has been fixed for my dist.04:06
zusddecator, are you around?04:07
micahgdrew212: there are a few bugs in adobe's tracker04:07
micahgdrew212: also the 10.0.45 update might have fixed a few things04:08
macolifeless: well now im discovering that my gmail filters for bugmail are inadequate now that i report bugs in lp that arent ubuntu bugs :P all my bug subscriptions are going into the ubuntu folder, wrongly, so im trying to come up with filters that are actually correct. confusing.04:08
drew212micahg: so how should we proceed?04:08
lifelessmaco: ugh04:09
* micahg still hides from most flash bugs :)04:09
lifelessmaco: gmail is a bit hard to filter well with04:09
macoyeah04:09
macoProject: Ubuntu in those long-form emails would make things simpler04:09
micahgdrew212: well, you can search the adobe tracker and see if you find something that looks similar, we can note it move to flash and mark triaged04:09
micahgdrew212: https://bugs.adobe.com/jira/04:09
micahgdrew212: actually: https://bugs.adobe.com/jira/browse/FP04:10
macoi have 2 filter rules. one matches on "package in ubuntu:" the other on "status in ubuntu:" because if theres no package marked yet its the latter04:10
maco(aside from my ones that are for bugs assigned to me and so forth)04:10
drew212https://bugs.adobe.com/jira/browse/FP-2437 here is a simmilar one04:10
drew212well that was the problem i was having04:11
drew212there is another one that is resolved04:11
micahgdrew212: a little out of date, but I'll bite, do you want to comment and add that to the description?04:12
drew212im looking for a more recent/relavant one...04:12
micahgdrew212: k, let me know04:12
drew212micahg: here is a more recent one https://bugs.adobe.com/jira/browse/FP-243704:14
micahgdrew212: that's the same one :P04:16
drew212oh damn =P04:16
drew212ok, so thats the most recent one with the same problem04:17
micahgdrew212: k, let's take it, use the note about commenting upstream :)04:17
drew212the one saying that it has been reported to the developers of the software?04:18
micahgdrew212: yep04:19
drew212should i add a package or no?04:19
micahgdrew212: yeah, flashplugin-nonfree04:19
drew212micahg: also affects project button?04:20
micahgdrew212: no, distro04:20
micahgdrew212: LP can't interact with JIRA yet04:20
drew212micahg: ok... should i add anything asking them to test if its only a flash problem?04:21
micahgdrew212: who, what, where?04:21
drew212at the end of my comment, should i say something like, could you please test this to verify that it is a flash plugin problem or just assume that it is?04:22
micahgdrew212: you can say if someone if still experiencing it, if they can comment on the upstream bug04:23
drew212micahg: Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugs.adobe.com/jira/browse/FP-4588. If anyone is still experiencing this bug, please comment on the upstream bug.04:23
micahgdrew212: with their latest software versions04:23
drew212Does that look good as a comment?04:23
micahgdrew212: that's a newer one :)04:24
drew212whats a newer one?04:24
micahgthe one in that link04:24
drew212micahg: yeah, thats the one i linked no?04:24
micahgdrew212: no04:24
drew212oh, damn my clumsiness04:24
micahgdrew212: also, that one it works and then stops, is that the symptom?04:24
drew212oh, no, lol i have so many tabs open i'm getting helluva confused04:25
drew212ok i changed it to the original bug FP-243704:26
micahgdrew212: sounds good04:26
drew212ok done...04:27
drew212now can we triage it?04:27
drew212*not a member of bug control04:27
micahgdrew212: doing it now :)04:27
micahgdrew212: what importancE?04:28
drew212second, i said low but i dont remember why04:28
micahgdrew212: you didn't say why :)04:29
drew212micahg: i had the reason in my head =P04:29
* micahg is going to set it to medium since it makes part of a core app not work04:29
drew212because sound is a more cosmetic/usability issue it doesnt limit the functionality of the application04:30
micahgdrew212: part of the functionality is watching youtube videos :)04:30
drew212yeah =P04:30
drew212but its easily worked around, you can whistle your own music :P04:30
drew212medium sounds good04:30
micahgdrew212: done04:32
drew212sweet =)04:32
drew212i finally feel like i triaged a bug and completed something now =)04:32
micahgdrew212: congrats :) on to the next one?04:33
drew212sure =)04:33
drew212i need to start doing 5-a days04:33
micahgdrew212: k04:33
drew212how about the firefox bookmark dragging one?04:33
micahgall the hard ones...04:35
drew212lol, did you have an easy one in mind?04:35
micahgdrew212: k, number?04:35
drew212i gotta find it first04:35
drew212hmm i cant seem to find it, do you have any bugs in mind?04:38
micahgdrew212: just pick one04:38
drew212well the dragging bookmark one is really starting to annoy me, because i experience it =P04:39
drew212how about bug 45260804:41
ubot2Launchpad bug 452608 in firefox-3.5 (Ubuntu) "it is probably related with playing videos (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/45260804:41
drew212the name needs to be changed first off =P04:41
drew212and its a really old bug04:42
* micahg thinks it was solved04:42
drew212is it a duplicate?04:43
micahgdrew212: oh, maybe not...04:43
micahgdrew212: I'd definited ask if they're still affected04:43
drew212posting the old untouched bugs comment04:44
drew212do i leave the brackets in apport-collect <bug #>?04:45
drew212micahg: or do i just add the number after the # sign?04:45
drew212https://wiki.ubuntu.com/Bugs/Responses#Old%20untouched%20bugs04:46
micahgdrew212: no, replace <bug #> with the bug number04:52
drew212alrite, done...04:58
drew212O_o i found a bug simmilar to the one we triaged04:58
micahgdrew212: don't forget to set to incomplete when asking for info04:59
drew212done04:59
drew212how should we handle bug 44593705:00
ubot2Launchpad bug 445937 in firefox-3.5 (Ubuntu) "there is no audio in flash (YouTube) (affects: 7) (heat: 36)" [Undecided,New] https://launchpad.net/bugs/44593705:00
drew212should i start by marking firefox-3.5 invalid, and adding flashplugin-nofree?05:01
micahgdrew212: that's the same upstream flash bug05:01
drew212so mark it as a dupe? or do the same as the last one?05:02
micahgdrew212: mark as a dupe and fix the title05:02
drew212fix the title?05:02
micahgdrew212: no audio in browsers05:02
micahgdrew212: that's what the upstream bug is05:02
drew212should i leave [master]?05:03
micahgdrew212: sure05:03
drew212the upstream bug title is no sound in flash05:03
micahgdrew212: you're right, that sounds better too :)05:04
drew212ok done05:05
drew212feature requests are for ubuntu.brainstorm correct?05:06
micahgdrew212: depends05:06
drew212check out bug 42954705:07
ubot2Launchpad bug 429547 in firefox-3.5 (Ubuntu) "Feature Request: Printing, Optimizing Space (affects: 2) (heat: 10)" [Undecided,New] https://launchpad.net/bugs/42954705:07
drew212it doesnt look like one for brainstorm, but i man be wrong05:07
micahgdrew212: nope, not for brainstorm, but something's not right, that shouldn't ahppen05:08
drew212ok, so how do we continue? ask for more information?05:08
micahgdrew212: use old untouched bugs05:08
micahgalso, the feature should already exist05:08
drew212should i remove feature request from the title?05:10
micahgdrew212: can you test with print preview and see if you are experiencing it?05:10
micahgdrew212: nah05:11
drew212i dont... i'm pretty sure i used to...05:11
micahgdrew212: wait, yes05:11
* micahg should mark wishlist instead05:11
drew212when my printer prints it always prints an extra page, but its usually blank =D05:11
micahgdrew212: that's bad05:11
drew212i know, but i dont know how to reprort it correctly, so rather than have a bad bug report, i leave it be05:11
drew212i think it happens mostly with gimp..05:11
drew212why would we wishlist it if it's a bug?05:12
micahgdrew212: ah, so a global problem05:12
micahgdrew212: feature request is wishlist05:12
drew212micahg: i thought we determined it's a bug?05:12
micahgdrew212: well, I forgot, need to go to bed soon :)05:13
drew212lol, me too05:13
drew212so, mark it as incomplete?05:13
micahgdrew212: yep05:14
drew212micahg: finished?05:14
micahgdrew212: with?05:14
drew212the bug05:15
micahgdrew212: yes05:15
drew212i think its a printer problem though, because it happens with every browser he uses...05:15
drew212what distro would that be?05:16
micahgdrew212: hopefully Ubuntu, see nick :P05:16
drew212nixternal?05:16
drew212nick who?05:17
micahgdrew212: no, ubuntu_giant (reporter)05:17
drew212what is that?05:17
micahgdrew212: look who submitted the bug report05:17
drew212oh!05:17
drew212im going to move on for now...05:18
drew212i have 2 more bugs to hit before 12 =P05:18
micahgdrew212: I think printing is handled by cairo, if you want you can search here for a similar report: https://bugs.freedesktop.org/05:18
drew212nothing i could find05:20
drew212what is freedesktop bugzilla?05:20
micahgdrew212: freedesktop.org is where xorg and cairo amongst other things come from05:28
drew212O_o05:28
drew212micahg: does bug 304306 need to be marked triaged because it has been found upstream already?05:33
ubot2Launchpad bug 304306 in firefox-3.5 (Ubuntu) (and 3 other projects) "Firefox auto scroll icon is not transparent (affects: 5) (heat: 32)" [Undecided,New] https://launchpad.net/bugs/30430605:33
micahgdrew212: let me see05:34
drew212i can confirm it05:34
micahgdrew212: which version?05:38
drew2123.6.305:39
micahgdrew212: k, I'll mark all 3 sources as triaged then05:39
micahgdrew212: done05:40
drew212should i assign it to the mozilla-bugs #429698? like the other one?05:41
ubot2Launchpad bug 429698 in xdelta (Ubuntu) "FFe: Sync xdelta 1.1.3-9 (universe) from Debian unstable (main) (affects: 1) (heat: 8)" [Wishlist,Fix released] https://launchpad.net/bugs/42969805:41
drew212oops05:41
micahgdrew212: ?05:41
drew212thats the upstream bug05:42
micahgdrew212: no need to assign FF bugs05:42
drew212alrite05:42
drew212thanks again micahg05:45
micahgdrew212: np05:46
micahgdrew212: thank you for working on bugs05:46
micahgdrew212: BTW, you can get links to upstream trackers as well: mozilla 42969805:52
ubot2Mozilla bug 429698 in General "Linux autoscroll icon no longer transparent" [Normal,New] http://bugzilla.mozilla.org/show_bug.cgi?id=42969805:52
ddecatorzus: now i am06:07
zusddecator,  howz it going?06:13
ddecatorzus: not bad, yourself?06:13
zusvery well06:15
drew212micahg: are you still around?06:21
micahgdrew212: barely06:21
drew212lol, how do you get notified on all firefox bugs?06:21
drew212i notice you're listed under, also notified06:21
ddecatori can help with FF bugs if micah needs to go06:21
micahgdrew212: I subscribe to the packages06:21
drew212ahh!06:22
micahgdrew212: it ends up being a lot of mail, so be careful06:22
drew212i can set up filters =D06:22
ddecatordrew212: https://edge.launchpad.net/firefox "Subscribe to bug mail"06:22
ddecatorand yes, expect quite a bit of mail, haha06:23
micahgddecator: not that one06:23
ddecatormicahg: oops, yah just realized that..06:23
micahghttps://bugs.edge.launchpad.net/ubuntu/+source/firefox/06:24
ddecatoryah, that's it06:24
ddecatordrew212: ^^06:24
drew212i also subscribed to 3.0 and 3.5, should i unsubscribe those?06:24
ddecatorup to you, i'm just subscribed to the unversioned firefox package since it's used in lucid and will be used from now on06:25
drew212where can i look at my subscriptions?06:25
ddecatorplus 3.6 is going to be backported soon06:25
micahgddecator: yeah, but I think we're keeping the sources for the moment06:27
ddecatormicahg: gotcha06:27
drew212gah i cant create a filter from the message in thunderbird06:32
micahgdrew212: you need a custom filter06:34
drew212micahg: ok...06:35
* micahg has to go to sleep now but can help tomorrow06:35
drew212ddecator: can you walk me thru it?06:35
ddecatordrew212: i can try. i don't use thunderbird regularly, but i used to. let me take a look06:35
drew212micahg: what should the message header be?06:35
drew212after that i'm golden06:35
drew212ddecator: i think he fell asleep06:37
ddecatordrew212: haha, he's probably afk for the night06:37
ddecatorah, i think that's it06:38
ddecatordrew212: Tools > Message Filters06:38
ddecator(i'm using TB 3.0)06:38
drew212me too06:39
drew212there is no reply-to header tho... =X06:40
ddecatori have a filter setup on gmail that moves all emails with "[Bug" in the subject to a Bugs label, but not sure if that's the kind of thing you are looking to do06:41
drew212that will work06:42
ddecatori'll have to keep my eye out for your work then ;)06:42
ddecatorthanks for helping out!06:43
drew212no problem06:43
ddecatori haven't been able to work on FF bugs as much lately, so it's appreciated06:43
drew212i'm going to the university of illinois for CS, so I plan to become a Dev soon06:43
drew212soon is relative, because i graduate in 2 years =P06:43
ddecatornice, you're welcome to join us in #ubuntu-chicago :)06:44
drew212did you get that message?06:45
ddecatoryah, haha06:45
drew212i'm already a member of the loco...06:45
ddecatorgreat!06:46
drew212i work nights, so i cant really attend the meetings, in about 3 mo. i'm quitting work because i'll be in school06:46
drew212ddecator: bug 458655 looks like a flash problem, do you agree?06:49
ubot2Launchpad bug 458655 in firefox-3.5 (Ubuntu) "Facebook app my Aquarium - (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/45865506:49
zuslol my aquarium,...06:50
zusi farmville!06:50
drew212lol, i'm just triaging bugs =D06:50
ddecatordrew212: probably, but i'm not sure if it uses flash or not. odd that it works in seamonkey06:51
drew212hmm, im not sure the app is even live anymore... i cant find it on facebook06:52
ddecatorit's a pretty old bug, so it may have been resolved. you can start by asking if it's still an issue for the OP06:53
drew212thats where i'm going06:53
drew212i think i've done my 5-a day already =D06:54
zusbrb06:55
ddecatordrew212: good deal :) i need to start that back up once finals are over..06:56
davelyexit07:55
BUGabundo_remoteSummer gives us pretty short clothes :)08:59
simarwhat is dbus10:24
arand!info dbus10:25
ubot2arand: dbus (source: dbus): simple interprocess messaging system. In component main, is optional. Version 1.2.16-2ubuntu4 (lucid), package size 184 kB, installed size 604 kB10:25
BUGabundo_remotecough simple cough10:34
simar!info dbus10:49
ubot2simar: dbus (source: dbus): simple interprocess messaging system. In component main, is optional. Version 1.2.16-2ubuntu4 (lucid), package size 184 kB, installed size 604 kB10:49
simar!info hal10:49
ubot2simar: hal (source: hal): Hardware Abstraction Layer. In component main, is optional. Version 0.5.14-0ubuntu6 (lucid), package size 356 kB, installed size 1652 kB10:49
simarhelp10:50
BUGabundo_remotewhat's up ?10:50
GrooveChampion#58960610:52
GrooveChampionMore information needed?10:53
BUGabundo_remotebug #58960610:53
ubot2Launchpad bug 589606 in gnome-terminal (Ubuntu) "problem with repainting under vanishing panel (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58960610:53
BUGabundo_remoteehe10:54
BUGabundo_remotenice bug10:54
BUGabundo_remotenever saw it before10:54
GrooveChampionI think i got another one: disabling desktop-effects does not always work. Sometimes a window still is transparent. But dont know whether this is a compiz bug:10:59
GrooveChampionhttp://picasaweb.google.de/johan.kroeckel/UbuntuBugs#547866354441523329810:59
GrooveChampionMaybe metacity11:00
GrooveChampionWould you file it against compiz, metacity or something else?11:01
GrooveChampion#58961611:33
GrooveChampionMore useful information I can add?11:34
yofelcan you please use 'bug 589616' so the bot is triggered? thanks ;)11:36
ubot2Launchpad bug 589616 in compiz (Ubuntu) "disableing desktopeffects does not always comletely work (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58961611:36
GrooveChampionsure11:52
bilalakhtarSomeone, please mark bug 589507 as triaged and of high importance12:01
ubot2Launchpad bug 589507 in gdebi (Ubuntu) "GDebi closes if password is not entered correctly (affects: 1) (heat: 6)" [Undecided,Confirmed] https://launchpad.net/bugs/58950712:01
BlackZbilalakhtar: why 'High' ?12:03
bilalakhtarBlackZ: Its a major error, especially for new users who wanna install debs.12:06
BlackZbilalakhtar: as I can see: "This bug affects 2 people"12:06
BlackZplease read https://wiki.ubuntu.com/Bugs/Importance12:06
bilalakhtarBlackZ: ok, medium is fine. No need for triaged. I am setting it to In Progress and assigning myself. Its a small error12:06
yofelerm, but there's an easy workaround: simply use the correct pw...12:06
BlackZI'd say 'Low'12:06
yofelyep12:06
BlackZmarking as such12:07
bilalakhtarBlackZ: ok. But such a flaw is there in lucid as well..... I never felt that. Ok, low is fine.12:07
yofelbilalakhtar: if it's in lucid nominate it for lucid and go through the SRU process once it's fixed in maverick12:07
BlackZbilalakhtar: done12:08
yofelbilalakhtar: https://wiki.ubuntu.com/StableReleaseUpdates12:08
bilalakhtaryofel: Yes, I am preparing gdebi 0.6.0ubuntu212:08
BlackZplease, consider to apply in the bug control team if you have triaged bugs for a while12:08
bilalakhtaryofel: This Will be the first SRU I am working on. I have packaged many apps and have merged but never SRU12:08
bilalakhtarBlackZ: this is the 5th bug I am triaging :)12:09
BlackZbilalakhtar: so I'd say to wait again a while, always double-check the bugs, especially first to confirm them12:09
yofelbilalakhtar: heh, there's a first time for everything. I would say you should ask mvo if this qualifies for a SRU12:10
bilalakhtaryofel: mvo?12:10
bilalakhtaryofel: It should. I think. And this is gonna be the first "main" package I will work on12:11
bilalakhtarMOTUs cannot sponsor. I will need to search for a core-dev12:11
yofelMichael Vogt, mvo on irc, He's related to most package installation apps afaik - https://edge.launchpad.net/~mvo12:12
bilalakhtaryofel, BlackZ: Thanks, have to eat lunch now12:13
bilalakhtarbye, guys12:13
yofelbye12:13
xteejxHey guys, where can I find a mentor to go through a merge with me?12:49
xteejxI want to learn as my first MOTU piece of work :)12:49
xteejxOr showing me how to work on a FTBFS which is probably easier, the MOTU wiki is a little hard to understand for beginners :(12:52
=== rackIT is now known as rackIT_AFK
jibelvish, hi, why did you affect bug 519908 to dpkg ? IMO a parse error in a gconf schema has little to do with dpkg.14:37
ubot2Launchpad bug 519908 in dpkg (Ubuntu) "package cheese 2.28.1-0ubuntu1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1 (affects: 1) (heat: 6)" [Undecided,Incomplete] https://launchpad.net/bugs/51990814:37
vishjibel: i'm unsure what the user wants actually , if he wants the cheese fixed or the uninstall fixed, noticed several such bugs in dpkg and hence moved it there , pls re-assign as appropriate14:39
jibelvish, however an empty schema file is more a problem specific to the user's system.14:48
vishjibel: maybe dpkg could handle those better?14:49
BUGabundo_remoteanyone ever saw a report of Toshiba NB200-134 taking 15-25 min to boot?14:53
jibelvish, dpkg simply reports the error returned by the maintainer script (in this case the call to gconf-schemas) and cannot interpret it in some way.14:53
jibelvish, at best the maintainer script could check the return status of gconf-schemas and do something if it's not 0.14:54
vishjibel: ah , yeah14:54
talvigii have a bug in the firefox Lucid Lynx16:29
BUGabundo_remoteonly one?16:29
BUGabundo_remotelucky you16:29
talvigiit always starts with offline16:29
BUGabundo_remotehumm I remember that one16:30
BUGabundo_remotemicahg: do you recall it ?16:30
talvigiwell how can you say it must be bugs free16:30
micahgBUGabundo_remote: no16:30
micahgtalvigi: who says it's bug free?16:30
talvigiits the ubuntu promise16:30
talvigii think16:30
micahgtalvigi: no, we try to make things bug free, but it's impossible to promise such a thing16:31
talvigibcz we people are here because of windows bugs16:31
micahgtalvigi: the advantage is you can help fix bugs in Ubuntu whereas Windows is a black box16:31
talvigiand indeed these bugs are source of our lessons16:32
micahgtalvigi: so, back to your bug, are you offline when you close Firefox?16:32
talviginot some times not but may be i get some time disconnected from net16:33
talvigibut i have never tried to make it offline by my own hands16:34
micahgtalvigi: well, it remembers the state you close it in16:34
talvigimicahg than it must remember my state of being online when some times electric goes off16:35
=== yofel_ is now known as yofel
=== CieD is now known as Ciemon
PrototypeX29Ahey friends18:48
nigelbJFo: I begin to undertand the craziness that you go through every day19:00
nigelbbug 18247319:00
ubot2Launchpad bug 182473 in lynx (Ubuntu) (and 2 other projects) "rtl8187 drops connection (affects: 23) (dups: 4) (heat: 266)" [Undecided,Invalid] https://launchpad.net/bugs/18247319:00
nigelbsomeone opened a lynx task :x19:01
nigelb(I just closed it)19:01
Piciheh19:01
JFoyeah19:02
JFomultiply that by about 6000 :)19:02
* nigelb o.O19:02
drew212is there a way i can create a virtual fresh ubuntu install?19:04
hggdhdrew212: well, yes, booting from the ISO image and installing it19:04
drew212ahh, good plan19:04
hggdh:-)19:04
joaopintouh,, odd question19:05
drew212is there a virtual machine i could use?19:05
nigelbhggdh: how is that a virtual fresh intsall?19:05
joaopintovirtualbox19:05
nigelb:P19:05
PiciTestdrive?19:05
hggdhnigelb: rephrasing: booting from -- say -- testdrive19:05
hggdhPici: indeed19:05
nigelbhggdh: hehe19:05
PiciI was trying to think of the name.19:05
nigelbHas everyone seen http://justanothertriager.wordpress.com/2010/06/04/operation-cleansweep-launched/ ?19:06
hggdhnigelb: yes :-)19:06
nigelbWe could really use some help over there.  Even 1 patch a day helps :)19:06
nigelbhggdh: \o/19:07
drew212idk how to search for patches =X19:07
nigelbdrew212: Its on the post I think19:07
drew212*reading19:08
=== CieD is now known as Ciemon
nigelbI'm headed to bed, night folks :)19:08
drew212hey micahg19:21
micahgdrew212: hi19:21
micahgdrew212: I just realized that the old untouched bug comment say 10.04 dev release which should be 10.1019:21
drew21210.10? i thought we were on 10.04?19:22
micahgdrew212: 10.10 is the devel release19:22
drew212should we change the wiki?19:24
micahgdrew212: done already :)19:24
drew212damn, i was on it too =D19:24
drew212is bug 589784 a firefox bug? it should be a nautilus bug19:25
ubot2Launchpad bug 589784 in firefox (Ubuntu) "No Proper Thumbnail For All Image Files (affects: 1) (heat: 6)" [Undecided,New] https://launchpad.net/bugs/58978419:25
drew212micahg: you agree?19:28
micahgdrew212: yep, move to nautilus19:29
micahgdrew212: keep in mind that people use report a bug in firefox since it's the only place in the stable release to submit a bug w/out using apport on the cli19:30
drew212kk19:30
drew212kk19:31
=== 84XAAFIYE is now known as genux
genuxmicahg: .. soz I was not around during the week, regarding the triaging of that bug21:31
micahggenux: k, I should be on Sunday21:31
genuxwhat sort of time ? I could be around about 7-9pm UTC ?21:32
micahggenux: I should be around21:32
genuxmicahg: great :) what sort of time ? I could be around about 7-9pm UTC ?21:32
PrototypeX29Ai have 66 mails in my IMap inbox from which only 31 are collected, this is really disgusting as this can really fuck up work flow21:34
PrototypeX29Ai mean it just does show some emails21:34
PrototypeX29Ais there anyway to figure out why this happens?21:36
zuswhere does vbox make its virtual disc?21:48
ddecator~/.VirtualBox/HardDisks/21:49
zusoh -  wrong channel but thank you ddecator21:50
zusthis has gotten me so frustrated...21:50
=== micahg1 is now known as micahg
[CM]question, after being logged on for more than 14 hours my ADD REMOVE users quits working in 10.04 you can click on Add all day and nothing happens22:07
charlie-tcaYour sudo permissions have expired; you must reopen the ADD/Remove Users windows again22:13
charlie-tcaroot permissions have a time limit, unless you modify the configuration22:14
zusis there a link for virtualbox bugs? i cant install ubuntu on it.. nor do i see an option for mounting .iso files to try another os. one other person was having trouble with lucid install on a vbox.22:55
PrototypeX29Ahttps://bugs.launchpad.net/ubuntu/+source/evolution/+bug/24736422:55
ubot2Launchpad bug 247364 in evolution (Ubuntu) (and 1 other project) "Some emails are not displayed but are saved in the mailbox file (affects: 6) (heat: 61)" [Medium,Triaged]22:55
PrototypeX29Athis bug is really old and nasty, :/22:55
micahgzus: depends on if you22:56
micahgzus: if you're use -ose or not22:56
micahghggdh: ^^ evo bug :)22:57
zusmicahg,  hmm didnt notice....the -ose (i dont have the -ose one)22:58
micahgzus: which version of virtualbox23:02
zusoracle i think it does not have  -ose, after checking the repositories  i see a 3.1 sun virtualbox....23:04
hggdhlooking23:04
micahgzus: which version do you have23:04
micahgzus: 3.2 is in lucid-backports for ose and maverick23:04
zushow do i get them?23:05
micahgzus: well, depends on my original question, are you running the ose version or the virtualbox.org version?23:05
zusim using kpackagekit to remove the oracle virtualbox some reason its not letting me install 3.1 sun virtualbox23:05
micahgzus: oracle is newer23:06
zusvirtualbox.org (wich hopefully was removed)23:06
micahgzus: here are instructions for getting the latest version: http://www.virtualbox.org/wiki/Linux_Downloads23:06
zusthanks23:07
zusthis is exactly what i ahve done  a few days ago23:07
zussince then after trying to get ktorrent 4 compiled and that didnt work...i reisntalled fresh. now  vbox  isnt cooperating.23:08
micahgzus: 3.2.2 was just released23:08
zusa few days ago, not even a week23:09
hggdhPrototypeX29A: what about this bug?23:11
PrototypeX29Ahggdh: i think i might still have it23:12
zusthanks micahg  for pointing  out the  ose portion. im going to try it.23:12
micahgzus: ose doesn't have USB support23:13
PrototypeX29Ahggdh: i'm not sure wether my evolution does download it and just doesn't show it or whether it fails to fetch the maill23:13
hggdhPrototypeX29A: keep in mind that this bug deals with messages being marked as junk. Is this your case?23:14
PrototypeX29Ahggdh: i couldn't use tail as in the bug report, as my mail isn't in the local mailbox (never figured out how to get the nmail there) but in the mailbox for the specific imap server23:14
PrototypeX29Ahggdh: it is?23:15
* zus is ready to throw this pc into the trash!23:15
hggdhPrototypeX29A: yes... although a lot of people came in with *other* issues23:15
zusmicahg,  i cant win for losing.23:16
micahgzus: ?23:16
PrototypeX29Ahggdh: the original poster doesn't mention junk filter23:17
hggdhPrototypeX29A: no, the OP did not. But this was his problem23:17
hggdhand I commented early on on that23:17
zusmicahg, this stupid vbox . monday i was ok tuesayd i reinstalled my os  todays vox dont work23:18
PrototypeX29Ahggdh: then i should check my junk, as the symptoms are the same23:18
hggdhPrototypeX29A: might be a good idea, yes.23:19
PrototypeX29Ai have three empty junk folders (1 per imap server and 1 for the overall thing)23:19
PrototypeX29Ahere you agree that there is a problem and sent it upstream: https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/247364/comments/1323:21
ubot2Launchpad bug 247364 in evolution (Ubuntu) (and 1 other project) "Some emails are not displayed but are saved in the mailbox file (affects: 6) (heat: 60)" [Medium,Triaged]23:21
PrototypeX29Athe upstream bug is still unconfirmed23:21
hggdhPrototypeX29A: OK. Then this is *not* your bug. Let's not make the bug even more confusing23:21
hggdhPrototypeX29A: try View/Hide Deleted msgs -- unmark it23:22
hggdhand see if there is a difference23:22
hggdhPrototypeX29A: then try View/Show hidden msgs23:23
PrototypeX29Ai think this did not change anything, but i just clicked something called "clear" in the search menu23:26
PrototypeX29Anow i see more messages23:26
PrototypeX29Ahggdh: i guess it shows now all messages23:28
hggdhPrototypeX29A: which setting?23:28
hggdhoooohhhh23:28
PrototypeX29Ai don't now there is Search -> Clear23:28
hggdhyou had a search running...23:29
hggdhyes. This very much might be it -- searches are remembered, and they are not clearly visible23:29
PrototypeX29Ayes i was looking whether there are some obvious filters23:29
hggdh(upstream is working on it, making searches more clearly visible)23:29
PrototypeX29Athanks for you help23:30
hggdhPrototypeX29A: welcome. You might, just in case, add a comment in the bug about it (may be a similar situation with others)23:30
PrototypeX29Athe one i posted?23:31
hggdhyes23:31
PrototypeX29Aok23:31
hggdhPrototypeX29A: thank you, I appreciate23:32

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